Reviewed for

Insurance and Protection ( 3 )

Mortgages ( 2 )

Pensions ( 17 )

Retirement income (annuities, drawdown) ( 3 )

Auto Enrolment ( 1 )

Investments and Savings ( 25 )

Pension Transfers - Non Specialist ( 2 )

Inheritance Planning ( 2 )

Pension Transfers - Specialist ( 2 )

Reviewers' assets

£500k+ ( 5 )

£200k - £500k ( 4 )

£100k - £200k ( 5 )

£50k - 100k ( 2 )

Up to £50k ( 7 )

Client reviews

First impression from a user who is not yet a client

October, 2021

Overall

Please provide a brief comment about your experience with Philip

Philip didn't contact me.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Needed to move my pension for a under achieving pension

How has Philip Milton helped you?

Talking me through all the steps

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing have been amazing all through out

Philip's reply

Dear Mrs Draper Thank you for taking the time to provide us with a review of your experience with the Firm to date. This is very much appreciated. Our clients' satisfaction is of the utmost importance to us and I am very pleased that we are meeting with your expectations so far. We hope to continue to be of service to you now and into the future. With very best wishes on behalf of Philip and the Firm. Yours sincerely Sophia Bartlett Client Support Manager PA to Mr Felix Milton

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

My previous person provider spent a lot of my money on things they should not have done

How has Philip Milton helped you?

They got the money back which was badly invested

Have you seen the outcome you were hoping for?

The outcome was more than expected

What could they have done better?

I don’t think they could have done anything better than what they did.

Philip's reply

Dear Mr Rogers Thank you for taking the time to provide us with a review of your experience with the Firm to date. This is very much appreciated. Our clients' satisfaction is of the utmost importance to us and I am very pleased that we are meeting with your expectations so far. We hope to continue to be of service to you now and into the future. With very best wishes on behalf of Philip and the Firm. Yours sincerely Sophia Bartlett Client Support Manager PA to Mr Felix Milton

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Previous company ruined my pension

How has Philip Milton helped you?

Advice on claiming compensation etc

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing they have been extremely helpful

Philip's reply

Dear Mr Hackney Thank you for taking the time to provide us with a review of your experience with the Firm to date. This is very much appreciated. Our clients' satisfaction is of the utmost importance to us and I am very pleased that we are meeting with your expectations so far. We hope to continue to be of service to you now and into the future. With very best wishes on behalf of Philip and the Firm. Yours sincerely Sophia Bartlett Client Support Manager PA to Mr Felix Milton

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

Trustee appointed p.j.milton to look after my pension due to insolvency

How has Philip Milton helped you?

Advising me on the various schemes I am with

Have you seen the outcome you were hoping for?

Early days,

What could they have done better?

Like the quick replies and appreciate being able to understand the advice given

Philip's reply

Dear Mr Dunlop Thank you for taking the time to provide us with a review of your experience with the Firm to date. This is very much appreciated. Our clients' satisfaction is of the utmost importance to us and I am very pleased that we are meeting with your expectations so far. We hope to continue to be of service to you now and into the future. With very best wishes on behalf of Philip and the Firm. Yours sincerely Sophia Bartlett Client Support Manager PA to Mr Felix Milton

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Retirement looming and the complexity of looking at the pension legislation and pension transfers to ensure enough income in retirement. Colleagues have transferred their occupational pensions to SIPPs and I neede advice whether this was appropriate.

How has Philip Milton helped you?

Organised a thorough review of my financial circumstances and produced a detailed report of the pension options, how much income I could expect in retirement. The report was well written and explained in terms that I could relate to to allow me to weigh up the risks and benefits with any chosen option.

Have you seen the outcome you were hoping for?

Yes. Clear understanding of what pension income can be achieved and the type of investment strategy that would be used. The fees are clearly explained and transparent and the rationale behind the costs involved in managing funds and investment strategies. The plan suggested is flexible and designed to meet changing needs over time.

What could they have done better?

Kept informed and timescales were met, difficult to see what the Financial adviser could have done any better.

Philip's reply

Dear Paul, Thank you for taking the time to provide me with a review and your kind words therein, which are most appreciated. With very best wishes. Philip

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

my husband and I had sold our business, after buying a bungalow had money left over and found P MIlton in May 2001 and I have never regretted that move.

How has Philip Milton helped you?

After my husband died in 2002 I moved to Exeter to be nearer my family and Philip Milton helped me get a mortgage to do work on this bungalow and not use my Investment. Any time I had to contact the firm I received good advise and answers to my queries.

Have you seen the outcome you were hoping for?

I trust and follow their advise. I know they are doing the best they can for me. I have sold this bungalow, moving into a retirement flat, when contracts exchanged will be paying off the mortgage I have and putting more money into my Investments.

What could they have done better?

They have kept me in touch with all they are doing and I have no intention of changing anything.

Philip's reply

Dear Ena I should just like to thank you for providing me with a review and for your kind comments therein, which are most appreciated. My very best wishes, as always. Philip

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Planning retirement.

How has Philip Milton helped you?

Gave us the best advice we could possibly have hoped for.

Have you seen the outcome you were hoping for?

Yes, and very confident with the future.

What could they have done better?

Can not think of any.

Philip's reply

Dear Tom I should just like to thank you for providing me with a review and for your kind comments therein, which are most appreciated. My very best wishes, as always. Philip

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

needed help with my finances.

How has Philip Milton helped you?

either directly or via one or more of his team.

Have you seen the outcome you were hoping for?

yes.

Philip's reply

Dear Kathy, I should just like to thank you for taking the time to provide me with a review, which is most appreciated. With very best wishes. Philip

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I had a saving and wanted to make a middle term investment.

How has Philip Milton helped you?

Philip did a financial assessment of my situation and made recommendations to me.

Have you seen the outcome you were hoping for?

Not yet. I am only a client for 3 months or so so have not seen my first financial investment result report.

Philip's reply

Dear Balazs I should just like to thank you for providing me with a review, which is most appreciated. My very best wishes. Philip

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I am purchasing a business locally.

How has Philip Milton helped you?

Phil has been my critical friend asking the hard questions which need to be asked and answered!.

Have you seen the outcome you were hoping for?

Yes - shortly I will complete the purchase of the business.

What could they have done better?

He has been hugely helpful and responsive. I would recommend Philip Milton without reservation!

Philip's reply

Dear Mike I should just like to thank you for taking the time to provide me with a review and for your kind comments therein, which are most appreciated. I do hope that we can continue to be of support to you. My very best wishes, as always. Philip

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My Will had been made many years ago and needed updating. I had not been able to schedule the time to make an appointment with a local solicitor.

How has Philip Milton helped you?

The company were able to deal with my requirements by post which saved me having to take time out from work. They sent an excellent questionaire and guidance pack which enabled them to draft the Will to my requirements and was able to explain any concerns and questions I had. The draft Will was sent to me for approval before being finalised.

Have you seen the outcome you were hoping for?

The Will was prepared exactly as I wished and comprehensive signing and witnessing instructions were provided. Philip Milton has retained a copy of the Will as a safeguard and also in the eventuality that legislation might change and the Will might need to be revised at some time in the future.

What could they have done better?

The Will writing service is very convenient and efficient.

Philip's reply

Dear Paul I should just like to thank you for taking the time to provide me with a review and for your kind comments therein, which are most appreciated. I do hope that we can continue to be of support to you. My very best wishes, as always. Philip

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

Philip has been nothing but outstanding in every aspect of the help and advice he has given me. He is a highly knowledgeable gentleman with a passion and drive to assist that sadly seems to be lacking in so many other companies. I would highly recommend him to anyone!

What could they have done better?

I can think of nothing that needs any criticism of any sort. Thoroughly happy with the service I have received.

Philip's reply

Dear Tom I should just like to thank you for taking the time to provide me with a review and for your kind comments therein, which are most appreciated. I do hope that we can continue to be of support to you. My very best wishes, as always. Philip

Review from verified client

April, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

We've always been content with the advice offered and believe our investments are managed well

What could they have done better?

Perhaps some pictorial representation of the finer points of investment strategy or tax affairs

Philip's reply

Dear Andrew and Liz Just a brief note to thank you for taking the time to provide me with a review and for your kind comments therein. Thank you also for your suggestions on how we could improve our services, which we appreciate and take on board. With my very best wishes. Philip

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Outside UK

How has Philip Milton helped you?

He does everything I ask of him punctually and professionally.

What could they have done better?

Make me more money :-)

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

Philip is evidently passionate about his work and has a total grasp of his subject. He will never let you down. He is eager to stress the benefits of investment, frequently at the risk of an emphasis of the obvious. He is the evident leader of the business. He regularly issues clients with his observations on the market and current trends and is never deterred from making his views clear.

What could they have done better?

It may be a matter of personal style but Philip sometimes has a tendency to prolixity in his writings. He repeats his dismay and disregard of real property investment and has been known to berate professionals in other related disciplines, but with a perfectly proper emphasis on quality of service and value for money. That is testament to his own ideals for the business.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Essex

How has Philip Milton helped you?

Our investments have been managed by Philip Milton for about 10 years now. We have always found his advice to be excellent and balanced. We really feel we can trust that he has our best interests at heart and is not pushing things that would not be right for us. We have been pleased with the performance of these investments. We are also pleased with the service we receive when we need advice on releasing some of our capital.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

Listens to individual requirements. Really forms a tailor made approach to assisting. Is courteous, prompt and confidential. Provides an easyto understand and truthful diagnosis and plan to implement.

What could they have done better?

Offer Fairtrade coffee....

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

speaks in my language. Listens to what I want to achieve. makes himself available

What could they have done better?

NA

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

Philip Milton cares for his customers and nothing is too much trouble he... Explains the details Ensures the risks are highlighted Guides you to the right products without at all being pushy

What could they have done better?

Philip Milton is very much a all round advisor and ensures that his customers are happy and feel safe in his guidance. I could not ask for better and cannot see how he can improve what is a great all round service.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

I have always had good friendly service, and good communication

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Somerset

How has Philip Milton helped you?

Under Philip Milton's steerage we've watched his team grow in confidence, performance and ability. We came to him originally to untangle a mass of inefficient and expensive funds and policies amassed over decades, and his guidance and advice in tandem with that of his team achieved for us the simplified, well strategised portfolio of managed funds and pensions that we currently enjoy the benefits of. We recommend Philip and his matchless team very highly.

What could they have done better?

As suggested in previous recommendations, I occasionally have personal and most likely irrelevant issues with the tenor of their corporate communications, which of course have no impact in any sense on the excellence of the PJM team's overall performance. Any complaints we've had have invariably been the result of our own negligence, and if not, then are swiftly resolved – so no constructive suggestions other than to maintain the integrity and standards we've come to expect of Philip & Co over the years.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Northamptonshire

How has Philip Milton helped you?

The fact that we have been clients for just under twenty years indicates that overall we have been very happy with the service and advice.We were unable to rate quality of service according to the criteria listed because we do not have on-line access to our portfolios.One star was entered because the system won't take an omission.

What could they have done better?

Provide on-line access thus also removing or reducing the need to send quarterly sheaves of paper.Client relations would be improved if the client was contacted before discovering a different Financial Advisor had been allocated.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Northamptonshire

How has Philip Milton helped you?

The fact that we have been clients for just under twenty years indicates that overall we have been very happy with the service and advice.We were unable to rate quality of service according to the criteria listed because we do not have on-line access to our portfolios.One star was entered because the system won't take an omission.

What could they have done better?

Provide on-line access thus also removing or reducing the need to send quarterly sheaves of paper.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Outside UK

How has Philip Milton helped you?

Philip has helped me arrange my pension pot for many years and has always given me the best advice available at the time. He is easy to contact and friendly to deal with. He is honest, straight forward, precise, knowledgeable and direct.

What could they have done better?

During recent years after the crisis I would have appreciated more discussion about some of my share holdings but other than that I cannot think of anything.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

Phillip gives a fair assessment of market forces that may affect the investment,he uses e mail to contact as well as half yearly reports for updating the investment progress,my wife and I have been with Philip and his team for many years , the charges/fees are reasonable we wil continue to invest with Phillip for the foreseeable future

What could they have done better?

Perhaps quarterly reports would more useful.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

It never ceases to amaze me how Philip and the team continually keep 'one step ahead' of the market. Over the 16 years I have been advise by PJM I can have nothing but praise for their professionalism, their efficiency and the way they continue to deliver 'gold-edged' advice. I'd recommend PJM to anyone (and often do)!

What could they have done better?

I have no comment to make... totally satisfied client.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Outside UK

How has Philip Milton helped you?

I have been an overseas client of Philip's virtually since his inception of business and I have absolute trust in his advice. He is most approachable and patient and willing to explain anything I don't fully understand. He and his staff are professional and experienced. Any queries I have are always responded to in a helpful manner and within a reasonable length of time. My personal situation was evaluated and acted upon when I initially became a client of Philip's and has been regularly reviewed and re-evaluated as my circumstances have changed due to different locations and from being an employed person to a retired one. His sound financial advice has certainly helped me to live fairly comfortably on my pension plus investment income.

What could they have done better?

I have nothing but praise for the personal service and attention to detail that I have received from Philip and his carefully appointed staff.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Cardiff

How has Philip Milton helped you?

Very polite and patient

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

A few years ago, when the last tranche of a company I and my former partners owned was sold, I asked 2 financial advisers, both London based, if I had any capital losses that I could set against the capital gains I had made. Neither was able to suggest anything. I happened to mention it in passing to Mr Milton, and he came up with an investment which allowed me to defer those capital gains, which had inheritance tax advantages and which saved me considerable sums in income tax. Since then, I have entrusted his firm with further investments and tax planning. I suspect that, had I done so 40 years ago, I would be substantially wealthier.

What could they have done better?

I am at a loss to think of anything

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

Very user friendly , very accessible and very patient responding to numerous queries. Careful consideration is given to ascertaining what one's precise needs are with annual reviews and personal consultation. Intermittent advice and guidance is made available via periodic newsletters reflecting on current trends, backed by an annual conference with specialist input.

What could they have done better?

Whilst it is appropriate to contextualise the political and economic climate I suggest that overt political comment may alienate a certain strata of readers!

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

I think probably the most important feature of Phillip and his firm, apart from the obvious investment success over the years from which I have benefitted enormously, is the personal attention to my financial affairs. The advice I have been given has always been based on my personal requirements and I have never been subjected to a sales pitch which all to often is the routine of other so called financial advisors. I also consider,again through my experience over the years, that their integrity is totally beyond question and would not hesitate to recommend them in all their areas of business. I am happy to say that whether I contact Phillip or his firm personally or by phone I am always greeted with the sort of cheeriness and helpfulness that you wish larger national organisations would adopt. In all I have doubt that not only has Phillip and his firm proved itself to be reliable and very successful through good and bad financial times, but should be held up as a model and standard to which other firms should aspire.

What could they have done better?

I have to admit that I am at a loss to suggest anything they could do better in any of their areas of expertise. That is probably the reason I just follow in total admiration!

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Devon

How has Philip Milton helped you?

Very approachable and always willing to meet and discuss any issues I have. Explains quite complex issues in a simple way foe me !!!