Reviewed for

Insurance and Protection ( 5 )

Mortgages ( 1 )

Pensions ( 26 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 12 )

Investments and Savings ( 24 )

Pension Transfers - Non Specialist ( 2 )

Inheritance Planning ( 2 )

Pension Transfers - Specialist ( 1 )

Reviewers' assets

£500k+ ( 3 )

£200k - £500k ( 14 )

£100k - £200k ( 2 )

£50k - 100k ( 3 )

Up to £50k ( 2 )

Client reviews

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Looking to take early retirement and needed advice on the options available to me.

How has Matthew Stevens helped you?

Clearly explained options available and fully reviewed the position with all my pensions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing specific.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I was left an inheritance and needed my money to work for my future. Matthew was recommended to me

How has Matthew Stevens helped you?

Matthew set up savings ISAs and a pension fund and has always been available for advice and to answer any questions I may have

Have you seen the outcome you were hoping for?

Yes more than I hoped for

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

I inherited some money and investments following my parents' death - Matthew had provided excellent advice to them so I felt confident he would advise me just as well, as I approach retirement in the next 10 years

How has Matthew Stevens helped you?

Matthew helped me understand the investments I inherited and provides ongoing advice on how I should invest my money, with a view to making the best preparations for retirement

Have you seen the outcome you were hoping for?

Plans are long-term - I am confident that the advice Matthew provides is sound and will result in the best possible outcome

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Looking for diversified investment on a platform

How has Matthew Stevens helped you?

Executed the above

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

To manage my investments.

How has Matthew Stevens helped you?

He has given me advice specific to my circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I was getting divorced and needed good financial advice

How has Matthew Stevens helped you?

Matthew is a supportive and friendly listener. He spent a lot of time familiarising himself with my circumstances and provided comprehensive and practical advice regarding my changing financial circumstances. He was, and still is, willing to come to my home if necessary. He is easy to talk to, patient if more explanation needed, and has a friendly and open manner.

Have you seen the outcome you were hoping for?

Most definitely. I have an excellent overall plan which covers investments, pensions, inheritance planning, which is reviewed on a regular basis.

What could they have done better?

As far as I am concerned, as a financial adviser I do not think Matthew could do anything better!

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Pensions & Investments

How has Matthew Stevens helped you?

Talked through all options available, explained in a language I could understand. Arrange monthly income from a drawdown and made other investments for me.

Have you seen the outcome you were hoping for?

Yes very pleased all going to plan.

What could they have done better?

Very pleased with the service provided, cannot think of any improvements to be made.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I had an insurance pay out and wanted to invest the money .

How has Matthew Stevens helped you?

A friend recommended Mathew, speaking really highly of Mathew. As I was totally new to this, Mathew explained everything step by step in a language I could understand no jargon. He was happy for me to stop him and ask questions. He explained and advised me where he felt the money would work better for me. He checked I was happy with his advice. I would strongly recommend Mathew and have done. Thank you Mathew.

Have you seen the outcome you were hoping for?

At present my funds are doing very well.

What could they have done better?

I honestly cannot offer any suggestions. Just keep doing what your doing Mathew.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Retired form full time work with a sum of money and invest and pension to lodge

How has Matthew Stevens helped you?

Gave me full facts ,details and options

Have you seen the outcome you were hoping for?

Yes despite a very volatile market returns and better than expected

What could they have done better?

Frankly nothing, he is very proactive and therefore gets there before I have time to ask

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Divorce initially, then retirement four years ago

How has Matthew Stevens helped you?

Planned a fixed monthly income whilst retaining capital, all arranged for me in monthly payments into my bank account.

Have you seen the outcome you were hoping for?

Yes, very much so.

What could they have done better?

I cannot think of anything that wasn't done.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

In preparation for my retirement I contacted Matthew after recommendation from a colleague for advise on how to best to use my pension 'pot'

How has Matthew Stevens helped you?

Matthew reviewed the options available to me and discussed at depth all the possible ways of using the monies to provide a secure income for my future and retirement. He explained the advantages and disadvantages and the options available such as Annuity v Draw down etcetera and helped me decide on a suitable company. He has always been available to provide on-going advise and we hold annual reviews to ensure that my investments are performing well.

Have you seen the outcome you were hoping for?

Following Matthews recommendations and advise over the years I have been very happy with the performance of my investments. The fund has performed better than I had hoped for and provided a satisfactory monthly draw-down and still retained its value by careful management.

What could they have done better?

I cannot see anything Matthew could have done better, he is professional and very friendly, highly recommended.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Getting to retirement age, I needed to sort out our finances

How has Matthew Stevens helped you?

Gave advice on Consolidating all my Pensions and then moved them all to one Pension General advice on savings etc

Have you seen the outcome you were hoping for?

Totally

What could they have done better?

Nothing Really, he was helpful and Professional on everything we asked

First impression from a user who is not yet a client

May, 2015

Overall

Please provide a brief comment about your experience with Matthew

Matthew was clear, knowledgable and articulate.

First impression from a user who is not yet a client

December, 2014

Overall

Please provide a brief comment about your experience with Matthew

First impression from a user who is not yet a client

December, 2014

Overall

Please provide a brief comment about your experience with Matthew

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

Matthew is an excellent advisor, who takes care to understand his client's requirements and propose appropriate solutions. I have always found his financial advice to be sound.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Bedfordshire

How has Matthew Stevens helped you?

Listens to and hears what I say. Is polite and courteous at all times - as are all the staff I deal with. Takes time to explain what actions he is proposing to take re investments. Is very patient with non-finance savvy person - me.

What could they have done better?

Hard to come up with any ideas on this one. Possibly provide written explanations of his proposals for me to take away. This might be counter productive in my case as I would probably just confuse myself and end up raising numerous unnecessary questions. I think you have to trust your adviser - or find a new one! I would appreciate "one piece of paper" with overall strategy outlined plus an overview of total investment package. Matthew does explain matters very clearly however and the latter suggestion might merely give me enough rope to confuse myself. Further any time I have queries outside of meeting with him he has dealt with them courteously and promptly which is probably best in my case.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Buckinghamshire

How has Matthew Stevens helped you?

He listens to his Clients and gives them sound advice as to their needs in respect of investments with regard to capital growth and/or income I have never had to wait to see him for a planned appointment He is always presentable and very professional

What could they have done better?

It would be appreciated if Matthew could make a home appointment from time to time although to date I have not asked him to do this

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

Matthew understood my situation well. He advised me well with regard to my Investment, he explained the different options that I had with regard to risk. I said I wanted medium risk and he advised me accordingly. He has been very helpful he sees me annually to make sure that I am happy with the income I am receiving from my investment. I can confirm that Mattew was provided me with a professional service.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

He listens to my views and advises accordingly

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Cheshire

How has Matthew Stevens helped you?

Provides an excellent all round financial advice service.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

Mr. Stevens has helped me a lot in recommending investment planning and takes into account fully my risk attitude and cash requirements. I wouldn't hestitate in recommending him to other people and have in fact done so.

What could they have done better?

I am satisfied with the service from Matthew Stevens

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

Matthew is able to give advice in terms which I understand, is always helpful and well aware of my personal situation and therefore my needs for the future. He has been advising me for ten years now and I would not hesitate to recommend him to others.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in London

How has Matthew Stevens helped you?

Matthew has given me sound advice over a number of years, in particular making arrangements for retirement. He takes great care to understand my needs/wishes and then he follows up with a number of financial choices . He is very patient in explaining various options to someone with little knowledge of the financial world.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Buckinghamshire

How has Matthew Stevens helped you?

Mathew is highly professional and won my confidence first time we met. I have referred a couple of my clients to him and they have been as satisfied as me with the service and advice they received.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

As a person who has not had the best of experiences with financial advisers over the years working with Matthew has been a breath of fresh air. His common sense approach has been very valuable especially during recent turbulent years. If you are looking for a grounded adviser who is going to look after your long term financial goals rather than looking for some quick commission I would not hesitate to recommend Matthew.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Outside UK

How has Matthew Stevens helped you?

Matthew gives full consideration to one's circumstances and offers practical advice in a very understandable way. He does not 'oversell' but explains what is necessary now, what would be desirable when income permits, and what one should aim for in the future in order to be financially secure.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

Matthew is a exellent commuciator, he understands financial problems and advises accordantly. He has a great a great approach and deals with difficult paper work and details, he also understands my feeling for risk, shows great patience. If we have a problem he'll get back in touch the same day. Over the past years I don't know what we'd have done without him.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Bedfordshire

How has Matthew Stevens helped you?

Listens, understands, explains, concise decisions.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in East Sussex

How has Matthew Stevens helped you?

Matthew provides an efficient, reliable service. He has offered great advice taylored to my individual needs. He explained clearly the pros and cons of everything he offered, listening carefully to my wishes and any concerns. Trustworthy, personal, efficiency and all round great service.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

He listens to me and understands my lifestyle and attitude to risk. We have discussions and I am able to ask questions and make suggestions.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

Matthew listens to what we want to achieve for our longer term planning, understands our attitude to risk and advises accordingly He has given us choices and explained what the advantages of each selection were balanced against our aims. He is very easy to talk to and communicates effectively in a very timely manner, follows up on points discussed and then implements any changes required

What could they have done better?

We have been very pleased with the service he offers so far so nothing to add to this secton

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Matthew Stevens helped you?

Matthew has been my Financial Advisor since I divorced several years ago. On a personal level he is approachable, accessible, very pleasant to deal with, and will go to any length to ensure I am fully understanding whatever issue we are discussing. He is patient and good humoured. On a professional level he has provided me with sound financial advice over the years in the areas which concern me, he ensures we have regular up date meetings and has always been clear about fees involved and any changes in legislation which affect financial services. He has always been ready to go the 'extra mile' in order to clarify areas which I have found problematical. I would whole heartedly recommend Matthew/

What could they have done better?

I cannot presently think of any room for improvement - he ticks all the boxes!

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Buckinghamshire

How has Matthew Stevens helped you?

Matthew is a good listener and weighs up options well for the client. He does not rush into the 1st option that comes along and he will discuss in detail what he thinks is the best for you. Matthew communicates well and looks after the clients interests.

What could they have done better?

Unable to find any area Matthew could improve on.