Reviewed for

Insurance and Protection ( 2 )

Mortgages ( 6 )

Pensions ( 2 )

Retirement income (annuities, drawdown) ( 2 )

Investments and Savings ( 1 )

Pension Transfers - Non Specialist ( 1 )

Reviewers' assets

( 1 )

Up to £50k ( 3 )

Client reviews

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

I had been made redundant and needed to understand the options that were available to me regarding pensions and the income that could be generated to give the best short term / long term income.

How has Chris Bucknall helped you?

Unfortunately, having been made redundant 4 years earlier than I had planned to retire and therefore, my work pension pot was much less than I had originally estimated. Chris identified that the real need was for sufficient income in the 4 years until my State Pension commenced and produced an illustration showing drawdown for the next 4 years. This will result in the State Pension commencing at the time the drawdown is exhausted, ensuring that my income is maintained at a similar level going forward.

Have you seen the outcome you were hoping for?

So far, the income I am receiving is exactly as Chris had illustrated / put in place.

What could they have done better?

I don't think Chris could have done any better - I outlined what I was hoping for and Chris very carefully explained what was achievable and what was not. An annuity would only have given a small income therefore, the short term drawdown over the next 4 years was the best solution.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I required help with finding a mortgage.

How has Chris Bucknall helped you?

He reviewed my financial situation and advised which mortgage was best for me.

Have you seen the outcome you were hoping for?

Yes, I have a mortgage which is perfect for my current financial needs.

What could they have done better?

In all honesty, nothing. Chris helped through the whole process.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and needed advice.

How has Chris Bucknall helped you?

Very professional and thorough. Patient, and took time to ascertain what I needed, and carefully explained options etc.

Have you seen the outcome you were hoping for?

Yes, very happy.

What could they have done better?

Not much, I was really happy with his service.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Purchase of a new house

How has Chris Bucknall helped you?

Life insurance and mortgage

Have you seen the outcome you were hoping for?

Yes most definitely

What could they have done better?

Lived closer , however Wolverhampton is a big draw these days

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Chris

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in West Midlands

How has Chris Bucknall helped you?

Excellent communication skills and explains things in a friendly no jargon language. Chris always makes himself available to speak to in office or outside office hours.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in West Midlands

How has Chris Bucknall helped you?

Chris has recently given us mortgage advice in relation to the purchase of a new build property. His knowledge of the market and various products was second to none. He knows exactly what the entire process entailed and timescales that are involved. On top of that when we had queries about some little snags along the way he took ownership of the problem and sorted it out without us having to worry about it.

What could they have done better?

Chris couldn't have done anything more for us, he took calls late in the day and early in the morning, he went above and beyond what I would ordinarily expect. I would absolutely recommend Chris to anybody looking for a mortgage who wants good honest advice. A true professional from start to finish & very helpful throughout!

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in West Midlands

How has Chris Bucknall helped you?

very informative of his products and services communicates very clearly easy to talk to work very efficiently very trust worthy very reliable

What could they have done better?

nothing

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in West Midlands

How has Chris Bucknall helped you?

I feel Chris offers a service like no other, he is honest as the day is long and will only recommend products that best suit your needs. Unlike some who promote products with the most commission for themselves. Chris is more than happy to help and went over and above our expectations.