Reviewed for

Insurance and Protection ( 3 )

Mortgages ( 4 )

Pensions ( 8 )

Retirement income (annuities, drawdown) ( 2 )

Investments and Savings ( 8 )

Pension Transfers - Non Specialist ( 2 )

Inheritance Planning ( 1 )

Pension Transfers - Specialist ( 3 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 2 )

£100k - £200k ( 1 )

£50k - 100k ( 2 )

Up to £50k ( 2 )

Client reviews

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I wanted to consolidate several pensions

How has Nicola Whateley helped you?

I had previously contacted another Adviser, however, despite my stating my exact requirements they proposed an unsuitable solution. I contacted Nicola and she advised that it was possible for me to achieve my objectives. Nicola has been my Adviser since spring 2018, she was very thorough at the initial meeting and I regained my confidence in Financial Advisers, I was kept up to date throughout the whole process on the progress.

Have you seen the outcome you were hoping for?

Nicola achieved all that I asked for

What could they have done better?

Nothing, the whole process was efficient and stress free

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

Looking to put money in an investment ISA and planning to improve my pension.

How has Nicola Whateley helped you?

Took the time to carefully explain what she could do to help us to invest our money safely and that we could contact her at any time if we had questions.

Have you seen the outcome you were hoping for?

Only just Invested.

What could they have done better?

Nothing as far as I am concerned.

Nicola's reply

Thank you so much for your review Alan and it was a pleasure working with you and helping with your investments.

First impression from a user who is not yet a client

March, 2021

Overall

Please provide a brief comment about your experience with Nicola

Nicola was very helpful and answered all my questions.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Planning my retirement.

How has Nicola Whateley helped you?

She helped me to understand and plan ready for retirement. Also transfer of savings and pensions to maximize returns prior to retirement.

Have you seen the outcome you were hoping for?

Yes I have. And I am very pleased with her advice and recommendations.

What could they have done better?

Nothing.

Nicola's reply

Thank you Matt, I really appreciate you leaving me a review and scoring me 5 out of 5 in every area.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Financial planning for the future

How has Nicola Whateley helped you?

Nicola explained everything relevant to me so well without complications

Have you seen the outcome you were hoping for?

Yes, very much so

What could they have done better?

Nothing I can think of

First impression from a user who is not yet a client

February, 2020

Overall

Please provide a brief comment about your experience with Nicola

Very professional.

First impression from a user who is not yet a client

January, 2020

Overall

Please provide a brief comment about your experience with Nicola

Very good overall; A clear understanding of retirement challenges.

First impression from a user who is not yet a client

January, 2020

Overall

Please provide a brief comment about your experience with Nicola

Excellent first meeting.

First impression from a user who is not yet a client

December, 2019

Overall

Please provide a brief comment about your experience with Nicola

Clear... willing to explain some of issues with pension transfer.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

We've used a series of financial advisers for a number of years with mixed results with the exception of one who was absolutely brilliant but sadly retired.

How has Nicola Whateley helped you?

Nicola came into our lives through joint business dealings. She's found a pension my husband didn't even know he had. She then proceeded to give him some absolutely sensible guidance regards where he should allocate his extra pension savings (his employer - which another had failed to spot) and then halved my SIPP costs. If that's not enough, Daisy her sister, then made us aware of various mortgage options eg paying off vs half and half repayment/interest only.

Have you seen the outcome you were hoping for?

Yes. Indeed.

What could they have done better?

No idea. Will think on!

First impression from a user who is not yet a client

October, 2018

Overall

Please provide a brief comment about your experience with Nicola

Very good, informative, prepared to look into certain areas of my present financial status

First impression from a user who is not yet a client

June, 2018

Overall

Please provide a brief comment about your experience with Nicola

I’m yet to hear from Nicola directly but one member of her team has been helpful.

First impression from a user who is not yet a client

May, 2018

Overall

Please provide a brief comment about your experience with Nicola

Nicola was extremely professional and friendly throughout our meeting. It was an informative meeting, and my decision not to use them going forward is no reflection on the company, and more a personal decision.

First impression from a user who is not yet a client

May, 2018

Overall

Please provide a brief comment about your experience with Nicola

Nicola was brilliant. She really understood what our needs were and was able to provide us with advice that suited our circumstances. Nicola gave us options that we didn’t even know we had. I will certainly be contacting Nicola in the future for further advice.

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Seek a new mortgage and sort general finances.

How has Nicola Whateley helped you?

Helped to arrange all my finances and get payments that were affordable.

Have you seen the outcome you were hoping for?

Yes! Nicola explored all avenues and provided me with various options that would be suitable for me. Stress free and no hassle!.

What could they have done better?

Absolutely nothing

First impression from a user who is not yet a client

December, 2017

Overall

Please provide a brief comment about your experience with Nicola

I found Nicola approachable, and I felt I could trust her with my financial circumstances. I feel confident I shall receive a good service from her.

First impression from a user who is not yet a client

August, 2017

Overall

Please provide a brief comment about your experience with Nicola

Very friendly, professional and explained things clearly.

First impression from a user who is not yet a client

August, 2017

Overall

Please provide a brief comment about your experience with Nicola

Very friendly, personalised and accommodating service appropriate to my level of experience in investments.

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Nicola

Very friendly and knowledgeable, with broad experience in exactly the variety of areas we need.

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Nicola

Nicola listened to my situation and the issues I thought I had and clarified areas where my knowledge was lacking and made suggestions as to how I could look at things differently. I have come away with a clearer vision and will be returning to follow though with identified options.

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Nicola

After making initial contact through VouchedFor I was matched with Diasy Whateley, who has been extremely supportive, responsive and clear through every step of the way (refreshing after dealing with solicitors and estate agents with whom I've had the complete opposite experience). I can't recommend her highly enough.

First impression from a user who is not yet a client

March, 2017

Overall

Please provide a brief comment about your experience with Nicola

Contacted by Naz tlaked about services provided will arrange meeting in the future

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Get a mortgage to purchase a apartment.

How has Nicola Whateley helped you?

Get a very mortgage.

Have you seen the outcome you were hoping for?

Yes definately.

What could they have done better?

Could find a cheaper mortgage than I did but this fin. Adviser could process this offer on line.

First impression from a user who is not yet a client

December, 2016

Overall

Please provide a brief comment about your experience with Nicola

Charges were never discussed because I didn't ask. I only needed information which I received acurately. Everything was fine. Cannot answer recommending question because I have not concluded my affairs.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Consolidation of debt and to change our Mortgage from shared ownership to a full Mortgage. We needed to consolidate to reduce the interest paid on loans and credit cards.

How has Nicola Whateley helped you?

Nicola found us a suitable Mortgage and consolidation loan which has reduced our monthly outgoings. Niclola explained the process with a friendly approach and easy to understand. The new Mortgage and consolidation has improved our finances.

Have you seen the outcome you were hoping for?

We are very pleased with the help we had from Nicola, our new Mortgage and bills are now affordable. Our debt was huge, being refused for loans and Mortgage in the past was such a worry. Meeting Nicola has changed our financial situation, we have regular contact and updates.

What could they have done better?

Meeting Nicola as our financial Adviser has changed our situation from a Negative to a Positive. We would definitely recommend Nicola and will continue to see Nicola for any future advice.

First impression from a user who is not yet a client

August, 2016

Overall

Please provide a brief comment about your experience with Nicola

Nicola was very knowledgable, and very easy to talk to you.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I first meet Nicola when she was an advisor in my local bank, I went to my bank at that time for some investment advise, not knowing who else to trust. I was more than happy with the way Nicola dealt with my concerns and also more than happy with the returns on investment she recommended. When Nicola then left the bank to eventually become independent I made sure to keep in touch and now we meet at least a couple of times a year to manage my finances and keep track of investments etc. I have also approached Nicola for advise on pensions and life assurance, all of which I have no complaints about what so ever.

How has Nicola Whateley helped you?

Over the years Nicola as helped me to insure my investments are making a good return on investment. Nicola has also advised on the right life assurance for my needs and I know should anything happen I'm more than happy my family would be provided for. Currently my company is discussing a change to final salary pension and Nicola is being a wonderful support offering guidance and advise to help me get the best possible outcome from the termination of the company scheme and what direction I should go in in order to compensate for the changes being made.

Have you seen the outcome you were hoping for?

More than happy with all the investments Nicola has recommended for me, but before making any investment Nicola always makes sure my attitude to risk is clear and I know exactly what I'm investing in or paying for. I could not have achieved the return on investment on my own, and for that reason I know the information Nicola is providing is trust worthy.

What could they have done better?

I really can't add anything here, I'm more than happy with the service provided and if I ask Nicola advise for anything financial I know I'll get a response within 24 hours.

First impression from a user who is not yet a client

March, 2016

Overall

Please provide a brief comment about your experience with Nicola

Very professional, friendly and helpful. Would recommend

First impression from a user who is not yet a client

June, 2015

Overall

Please provide a brief comment about your experience with Nicola

We have had an initial meeting where I have shown Nicola all the information I have to hand and she will be investigating my options to proceed

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Nicola

Earliest stage so some areas such as charges are not yet clear but we had an interesting and extensive discussion on our circumstances and possible routes forward. Very pleased with the first contact

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in West Midlands

How has Nicola Whateley helped you?

Nicola is always available to assist me financially when I need her. She gives me a high level of advice with a great ongoing service. She also looks after my family.

What could they have done better?

Nothing.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in West Midlands

How has Nicola Whateley helped you?

Nicola is extremely professional at what she does. I felt I could trust her completely and I was really happy with the advice given. Nicola also provides a great aftercare service.

What could they have done better?

Nothing it was a great overall meeting