Reviewed for

Insurance and Protection ( 2 )

Mortgages ( 17 )

Investments and Savings ( 2 )

Reviewers' assets

£200k - £500k ( 1 )

£100k - £200k ( 1 )

( 1 )

£50k - 100k ( 2 )

Up to £50k ( 8 )

Client reviews

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Myself and my partner were first time buyers and needed a financial advisor.

How has Susanne Garrod helped you?

She provided us with all of the information we needed to know. She gathered all of our details and within a couple of days provided us with mortgage details. Sue was efficient, and would answer emails within the hour.

Have you seen the outcome you were hoping for?

We got the mortgage we were happy with, purchased a property, and had amazing support from Sue throughout.

What could they have done better?

Sue couldn't have done any more to help!

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in West Yorkshire

How has Susanne Garrod helped you?

From the very first conversation Sue was professional, easy to talk to and efficient. Nothing was too much trouble and I always had a quick, clear reply to every email or call. Exceeded my expectations and will highly recommend to family, friends and colleagues. Great service today is worth paying for.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Cheshire

How has Susanne Garrod helped you?

very smooth process. very patient & understood what I required.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

Very helpful, with regular communication.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

Clear professional advise, looked after our first property mortgage.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

Quick responses, keeping me abrest of developments, knowledgeable and reasonable rates.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

review may mortgage, life insurance and general fincances.

What could they have done better?

Sue has been impeccable there is nothing she could have done more for me.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

From finding a more competitive mortgage to suit your needs,talking and sorting all paper work from legal teams, letting you no each step of the way what is happening.You never have to leave your armchair except to post back signed paper work thank you Sue.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

Sue gave us excellent advice, when we were trying to sort out our mortgage and critical illness cover.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

Sue came to our home in the evening when it was convenient for us. She was very open and honest in her advice, didn't try to blind us with the science and took on board our specific requirements. She was friendly, efficient and clear. Couldn't ask for more really.

What could they have done better?

I honestly cannot think of anything she could have done better. We have no complaints at all and would, without doubt, go to her again in the future. I would recommend her to anyone.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Susanne Garrod helped you?

Sue was wonderful, her advice and level of customer service was second to none. Nothing was too much trouble and as first tie buyers we felt very assured by her knowledge and helping hand through the whole process.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

Susanne is the best mortgage advisor we have ever met. Not only is she extremely competent, knowledgable and good at what she does she is personable and approachable as well! Where others failed Susanne triumphed and enabled us to move into the house of our dreams by securing us a mortgage within days. I have recommended her to others and we would never go anywhere else for a mortgage. Susanne understands the clients needs and makes suggestions that are very valuable and worthwhile which all helps contribute to a successful and pleasing outcome. I am confident that with whatever else she specialises in she would be just as excellent although we have not used all her expertise. Susanne always acts with the highest professionalism.

What could they have done better?

There is nothing personally that I can think of, the whole experience we had with Susanne was positive.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

Susanne is the best mortgage advisor we have ever met. Not only is she extremely competent, knowledgable and good at what she does she is personable and approachable as well! Where others failed Susanne triumphed and enabled us to move into the house of our dreams by securing us a mortgage within days. I have recommended her to others and we would never go anywhere else for a mortgage. Susanne understands the clients needs and makes suggestions that are very valuable and worthwhile which all helps contribute to a successful and pleasing outcome. I am confident that with whatever else she specialises in she would be just as excellent although we have not used all her expertise.

What could they have done better?

There is nothing personally that I can think of, the whole experience we had with Susanne was positive.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Susanne Garrod helped you?

Sue has been fantastic throughout our search for a house. Not only has she helped us find the best possible mortgage and life insurance but she has been a great support through some challenging house hunting. She has been at all times utterly professional and very personable and has made our house buying much less stressful than it could have been. Thank you so very much.

What could they have done better?

Absolutely nothing. Stay exactly as you are!

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Surrey

How has Susanne Garrod helped you?

Sue was an absolute STAR, I am definately keeping her as a contact to help me in the future. As a first time buyer I had no clue about anything. Sue dealt with everything and searched for the best lender. I literaly gave my details to Sue and she did all the hard work for me. I cannot thank her enough for her proffessional and caring service. Sue was very easy to talk to, works very hard and always met my needs.

What could they have done better?

Nothing she was fantastic!!!!

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

Sue is always very receptive and easy to talk too, I also find her advise to be in my best interest and not just about doing a deal. I have used Sue for two purchases and a remortgage and I will be using her again in the near future.

What could they have done better?

I can not think of anything at this time.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lancashire

How has Susanne Garrod helped you?

Understands our situation and goes out of her way to help. Very professional and have recommended her to other people. Nothing was too much trouble even though I asked lots of questions.

What could they have done better?

Our adviser was fantastic and wouldn't change a thing.