Reviewed for
Insurance and Protection ( 3 )
Mortgages ( 1 )
Pensions ( 14 )
Equity Release ( 1 )
Retirement income (annuities, drawdown) ( 7 )
Investments and Savings ( 16 )
Pension Transfers - Non Specialist ( 2 )
Inheritance Planning ( 3 )
Long Term Care ( 3 )
Reviewers' assets
£500k+ ( 2 )
£200k - £500k ( 3 )
£100k - £200k ( 3 )
Up to £50k ( 1 )
£50k - 100k ( 2 )
Client reviews
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Financial planning for our future
How has Paul Hyland helped you?
Paul in a honest and trustworthy chap who is clearly an industry expert. He is able to explain complex financial matters using easy to understand language. No complicated financial jargon. Now that Paul has completed our Retirement plan I have peace of mind for our financial future.
Have you seen the outcome you were hoping for?
Yes, 100%
What could they have done better?
None
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
My earnings were growing and I felt the time was right to invest my money more wisely and make it work for me harder.
How has Paul Hyland helped you?
Paul is a stickler for detail, obsessive about finding the right solution for my needs and honest as the day is long. In short, exactly the type I want managing my money. Highly recommend.
Have you seen the outcome you were hoping for?
Yes - I feel a lot more confident that I will see year on year growth thanks to Paul's advice and it is employed in a manner that will enable me to achieve my goals.
What could they have done better?
If I was being really pedantic I sometimes hope for an immediate reply but I appreciate Paul enjoys an extensive client base because he is good. You can't have everything!
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an adviser?
decided to retire 2yrs early.get myself out of the stress environment
How has Paul Hyland helped you?
Paul has just completed my Retirement Plan and I am very happy the way it has gone. Paul is very thorough in what he does and is very approachable, nothing is too much for him. I have no problem in recommending him to anyone. In fact I have already done so.
Have you seen the outcome you were hoping for?
yes i have seen good results,been with him for a while now and being a cautious investor am very happy with the returns that i have seen so far
What could they have done better?
he could not have done much more,he covered everything that was required and is always on hand for any advice i require.
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
My husband was considering leaving his job to set up an accountancy practice at some point in the future. We weren't specifically looking for a financial adviser but met Paul at an unrelated event. After a few minutes discussion, I realised how valuable his advice could be to us and aid us in making this important decision.
How has Paul Hyland helped you?
Paul has been a delight to work with, his holistic approach and attention to detail as well as the financial investment packages he has been able to offer has enabled us to determine the best time to launch our new business and ensure we have sufficient funds to cover this both now and in the future. We would happily recommend him to others.
Have you seen the outcome you were hoping for?
Yes in that my husband is now working his notice period and looking to join me full time in the practice in the next couple of months. We are now confident that we have sufficient funds and investments to allow us to grow and make a success of our practice.
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Retirement and the need to create investment income in old age.
How has Paul Hyland helped you?
Paul has been an excellent adviser for some years. He helped us previously and when he decided to set up on his own with St. James's Place we had no hesitation in following. As only moderate and cautious investors, we are delighted at how our capital has given such a good return. He has always been happy to be consulted and I think we can say he is a friend as well as an adviser.
Have you seen the outcome you were hoping for?
Absolutely yes
What could they have done better?
Paul has done more for us than we could reasonably expected.
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
We wanted continuing advice and recommendations relating to our investments and retirement options.
How has Paul Hyland helped you?
We have been impressed by Paul Hyland's constructive advice and recommendations, tailoring them to our individual and changing situation. It is reassuring to know that we have his ongoing support and guidance.
Have you seen the outcome you were hoping for?
We have been very satisfied with the level of service, attention to detail and full explanations given to back up the advice and recommendations.
What could they have done better?
We do not see room for improvement.
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Needed some professional advice to assist and look after our financial affairs.
How has Paul Hyland helped you?
We needed guidance with IHT, current pension and investments and Paul clearly explained our options. We were totally satisfied with the service and attention he has given us. We will certainly continue to use his professional advice in the future, we would certainly recommend him to anyone requiring financial advice & guidance.
Have you seen the outcome you were hoping for?
Still early to get overall assessment but things now look very positive.
What could they have done better?
Nothing. He met the criteria asked of him.
Review from verified client
October, 2015
Overall
Advice
Service
Value
Based in Bedfordshire
What were the circumstances that caused you to initially look for an adviser?
Back in 1997, I sought financial advice from Doug Flowers, who had formed a pension plan for my previous employers. He gave advice on a personal pension. I kept in touch, spasmodically. Doug's firm merged with Wingate, and on retirement in April, 2013, my wife & I went to Paul for advice: at that stage I had 3 separate pension pots, and needed advice on how to proceed.
How has Paul Hyland helped you?
Paul did a full audit of our financial and personal situation at the first - and subsequent - meetings. He has always been available - by email and phone - and gave what I believe to be excellent, clear, and helpful advice. He is a natural teacher: patient in answering our questions, talking through printed reports that he has produced, and demonstrating how to check information on our investments on the internet.
Have you seen the outcome you were hoping for?
We now have one pension "pot" and each of us has an investment ISA. He has talked us through the level of financial risk with which we are happy, and is always available to explain things in greater detail. We have talked through the topic of wills, house ownership, and tax liability. Paul is immensely approachable and friendly.
What could they have done better?
I cannot imagine that any financial adviser could have been more helpful in our situation than Paul. We have just met with him to review the investments made, and anticipate having face-to-face meetings on an annual basis. He is also very happy to converse on the phone or by email as necessary.
Review from verified client
September, 2015
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
We wanted to invest some money for a retirement income.
How has Paul Hyland helped you?
He set up the investments accounts and advised us throughout the process.
Have you seen the outcome you were hoping for?
It is probably too soon to say.
What could they have done better?
Both Paul and his colleagues were very helpful and explained everything clearly - we appreciated the attitude to risk survey that we did.
Review from verified client
July, 2015
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I had recently changed job role which came with a significant increase in my income. The time was therefore right to become more strategic in my financial planning which is why I reached out to Paul.
How has Paul Hyland helped you?
Paul Hyland was an absolute joy to work with throughout and I would, and have, recommended him to anyone considering IFA services.
Have you seen the outcome you were hoping for?
It's early days but I am very content with the structural changes we agreed upon and I am optimistic they will work out very favourably.
Review from verified client
July, 2015
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
As an only child with no family to speak of, for the last few years I'd felt it relatively less important to work and earn money than to spend time looking after my parents, who both in their different ways had become very frail with age.
How has Paul Hyland helped you?
I prefer not to give maximum marks for anything, but the fact is....that I thought Paul did an excellent job for me, being quick to understand where I was coming from and what I needed done and why and then carrying out accurately the actions we agreed between us. It was a bonus that he made the whole thing a pleasant experience!.
Have you seen the outcome you were hoping for?
Yes, with Paul's help I was able to aggregate my various pension savings 'pots', take 25% as a tax-free lump sum for immediate living costs and draw down a useful amount each month from the reinvested 75% without significantly eroding my capital position (depending of course on the performance of the underlying investment). The eventual death of my parents will require a new strategy.
What could they have done better?
I honestly can't think of anything, but I also feel that it helps enormously if you as client are clear in your own mind before even meeting an adviser what your present financial position is, what you want as an outcome, what is likely to be achievable subject to professional advice, and what level of risk you are willing to accept with what is, after all, your own money in order to achieve that outcome.
Review from verified client
July, 2015
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Old age has caught up with me and I wish to place my financial affairs in good hands.
How has Paul Hyland helped you?
Reviewed my entire portfolio and has brought me up to speed.
Have you seen the outcome you were hoping for?
I am still in the course of a review.
What could they have done better?
I am greatly impressed by what he has done so far and am aware that I can return to him for a clearer understanding of any investment that is in my portfolio.
Review from verified client
July, 2015
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
To put together a pension package.
How has Paul Hyland helped you?
He advised me on the best vehicle/s to use to suit my personal circumstances.
Have you seen the outcome you were hoping for?
Everything seems ok at present.
What could they have done better?
n/a
Review from verified client
July, 2015
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
My wife and I had a various savings and personal pensions. I was close to retirement age and felt I needed to pull together these different strands so I understood how much I had and what I would have to live on during retirement. My wife who is much younger then me was concerned about what would happen to my pension assets on my death.
How has Paul Hyland helped you?
Paul patiently and methodically over a number of meetings drew out of us our attitude to risk and our expectations at retirement. A comprehensive action plan was put forward by Paul that satisfied us both, once this was agreed Paul kept us up to date on the implementation in a very concise way via email and post. We now have the ability to check on the value of our pensions and investments via the Internet on a daily basis should we wish to.
Have you seen the outcome you were hoping for?
We have felt very happy with the outcome so far and we feel that finally we know what our investments are worth in real time instead of being hidden behind pension company jargon.
What could they have done better?
In the beginning There was a lot of paperwork coming our way in terms of reports etc which was a little daunting, but Is necessary for transparency sake and a legal requirement, but Paul was always happy to explain
Review from verified client
July, 2015
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
It was bought to my attention that I could take a lump sum from my pension and then look to reinvest the balance more efficiently.
How has Paul Hyland helped you?
Paul undertook the above and although we are in the early days I feel very confident that he will advise me well and will be there should I have any concerns or require advice.
Have you seen the outcome you were hoping for?
Not yet as it is early days.
What could they have done better?
I don't believe anything - but as I said it is early days
Review from verified client
May, 2014
Overall
Advice
Service
Value
Based in Hampshire
How has Paul Hyland helped you?
Looking at best qualities listed below, it is difficult to pick 1 out. Paul communicates clearly and patiently to ensure we have a clear understanding of what we are committing to, going over any areas where he thinks there may be doubts. He has laboured to ensure he/we have a clear understanding of our attitude to risk and advised us of periodical portfolio changes which we will need to actively buy in to as opposed to those which will just happen. Engaging with Paul has provided us with financial advice we would otherwise have been unaware of and certainly provided savings. In our opinion he has acted with complete integrity.
What could they have done better?
Early stages, as yet no recommendations as we are new to this area. To date very grateful for advice he has provided.
Review from verified client
May, 2014
Overall
Advice
Service
Value
Based in Surrey
How has Paul Hyland helped you?
We were introduced to Paul after being recommended to approach Wingate Financial Planning to assist us in making a long-term financial plan as I was given the opportunity to take early retirement. Paul listened to us and very quickly and accurately assessed our financial situation, the decisions we needed to make and our appetite for risk, and helped us to make those decisions by proposing a range of options and talking us through the advantages and disadvantages of each. He did not force us towards any specific choices He answers questions well and to an appropriate level of financial detail, and does not mind the same questions being asked repeatedly. Paul has proven very flexible in meeting us at times that suit us best, even if this may have been not have been convenient to us. He responds quickly to any questions posed by e-mail and has willingly acted on our behalf in dealings with our employers' HR Departments. He has also offered to assist with preparing our annual Tax Returns, which will now be very different after the investments we have recently made. His reports are well structured and easy to follow, with the 'up-front' summary providing a clear and easily understood overview of the situation, the decisions that have been made and the actions that still need to be taken.
What could they have done better?
Nothing immediately comes to mind. Although 'novices' in financial planning and with limited previous experience we have found his recommendations easy to follow. However, we are both graduates with an above average understanding of statistics and I wonder whether the level of information and explanation Paul provided to us would be suitable for all of his customers. I assume he tailors his reports and explanations to his customers' needs and their ability to understand them, in which case this will not be a problem, but this may be something he will wish to consider.
Review from verified client
April, 2014
Overall
Advice
Service
Value
Based in Berkshire
How has Paul Hyland helped you?
Very helpful, talks to you in language you understand, also available if you need advice. Andy Smith
Review from verified client
April, 2014
Overall
Advice
Service
Value
Based in Surrey
How has Paul Hyland helped you?
Paul has been my adviser for the last two years taking over from a previous adviser in the same company. I have absolute trust in Paul to give me the best advice regarding investments and saving. He understands my needs and is very aware of my limited knowledge of the investment market, explaining everything very clearly. He keeps in touch regularly and is always available to answer any queries I might have or any advice I might need.
What could they have done better?
To date I cannot think of anything constructive which Paul might do better.
Review from verified client
April, 2014
Overall
Advice
Service
Value
Based in London
How has Paul Hyland helped you?
Paul has provided me with thorough pension set up and management. I have found him to be highly knowledgeable and responsive with regard to follow up and ongoing communication.
Review from verified client
April, 2014
Overall
Advice
Service
Value
Based in Kent
How has Paul Hyland helped you?
Paul took the time to really understand what we were all about and trying to achieve. He uses some quite sophisticated cash flow modelling software and was able to test out various different scenarios. This helped to answer some fundamental questions: can we afford private school for the kids? can I retire at 60? What sort of returns can we expect? Would the family be ok if anything happened to me? He then went on to present us with a detailed report telling us exactly what we needed to do. Part of his solution was to construct a investment portfolio, which he manages for us on an ongoing basis. He took the time to explain everything to us, so we knew exactly what he was recommending and why. Fees are reasonable too, and all disclosed up front in the very first meeting. IÂ’d recommend Paul to anyone who needs financial advice, itÂ’s all been a very positive experience
What could they have done better?
Not always immediately available, but does return calls/emails sameday.