Reviewed for

Insurance and Protection ( 6 )

Pensions ( 22 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 7 )

Investments and Savings ( 48 )

Pension Transfers - Non Specialist ( 4 )

Inheritance Planning ( 2 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 2 )

Financial Planning ( 5 )

Financial Mentoring ( 1 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 4 )

£200k - £500k ( 18 )

£100k - £200k ( 3 )

( 1 )

Up to £50k ( 3 )

£50k - 100k ( 7 )

Client reviews

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Martin Waistell helped you since your last review?

Martin has advised me for investments and savings over the past 5 years. He helps me to understand the full picture and enable me to make good decision for my current and financial future.

Martin's reply

Hi Annabel Thank you for your kind review - I look forward to catching up with you soon. Kindest regards Martin

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Initially, we met Martin when he worked for the Halifax. I was nearing retirement and my Wife and I had benefitted from work pension lump sums, inheritance beneficiaries and our savings. Our confidence with Martin's sensible, professional and above all avoiding undue investment risk as our preference led us to becoming loyal clients with our portfolio that he set up when he joined Strategic Solutions. We have been associated with Martin for over 10 years now and really value his advice and the confidence that goes with it.

How has Martin Waistell helped you?

Martin is always on hand should we want advice, reassurance and we have always enjoyed his regular visits. Martin will always give an honest appraisal of our portfolio performance and reassure, especially in these recent times of the UK's fairly turbulent economic times.

Have you seen the outcome you were hoping for?

Yes, initially, we saw pleasing growth and have been satisfied with this given the low to medium investment risk that we prefer. We have recently taken out some lump sums to fund a new car and home improvements and seen performance stalling due to the economy, but generally no falling back. We are hopeful that with a surge in the economy our investment will start to take off again.

What could they have done better?

I honestly can't suggest anything. Our portfolio is mostly ISA based. We could have asked for more risk, but we don't want that at the moment.

Repeat review from verified client

February, 2024

Overall

Service

Advice

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Martin Waistell helped you since your last review?

Martin has helped with regard to a recent bereavement

Martin's reply

Thank you Anne, for your kind review. I look forward to continue working with you as your advisor in the future.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Too many pensions in different pots. Wanted to be more efficient with my retirement planning

How has Martin Waistell helped you?

Martin spent a lot of time with me patiently explaining the different options. I never felt under pressure or coerced into making any decisions.

Have you seen the outcome you were hoping for?

Too early to say

What could they have done better?

Nothing!

Martin's reply

Many thanks Michelle for your kind review. I look forward to working with you in the future.

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Martin Waistell helped you since your last review?

He has continued to advise me on income and investment.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed someone to review my pensions as I was unhappy with my current plans

How has Martin Waistell helped you?

He spent a lot of time looking into my current plans and then he came up with a financial plan, based on his findings and advised me accordingly.

Have you seen the outcome you were hoping for?

Yes, I have been very pleased with the whole process and I find Martin a pleasure to deal with.

What could they have done better?

I am happy with the overall service.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed to set up a new pension and investment/savings advice.

How has Martin Waistell helped you?

Martin has helped me to find a suitable pension and investment for me

Have you seen the outcome you were hoping for?

Yes indeed I have

What could they have done better?

I have felt at ease throughout the whole advice process and I don’t think I would change anything!

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Advice on Pensions

How has Martin Waistell helped you?

Martin gave comprehensive advice and explained the details in a easy way to understand

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I am very satisfied with the advice I received

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I had inherited some funds and also needed to review my pensions

How has Martin Waistell helped you?

Martin provided a thorough and professional review of my pensions and advised on some investment options for me

Have you seen the outcome you were hoping for?

Yes, I have learned about some options I wasn’t aware of for my pensions and feel confident I have made the right choices

What could they have done better?

To be fair I can’t think of anything

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed advice on investing some capital and pensions consolidation

How has Martin Waistell helped you?

He has sorted out my investments and pensions

Have you seen the outcome you were hoping for?

Yes, the whole advice process has been professional and clear

What could they have done better?

Nothing!

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Martin Waistell helped you since your last review?

As always Martin has been extremely helpful and reassuring with regard to the current climate. His friendly and professional way of explaining the markets is key to his being a successful financial advisor.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Had some extra funds and wanted some advice for saving for now and the future

How has Martin Waistell helped you?

Invested my money in variety of ISA and pension portfolios

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

Martin's reply

Thank you for taking the time to leave me your review Kyle. I look forward to continue working with you in the future.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Having met Martin in his previous professional capacity coinciding with our accruing work retirement funds and inheritances.

How has Martin Waistell helped you?

Set up our portfolio, carefully setting out the parameters including reassurance regarding the various degrees of risk.

Have you seen the outcome you were hoping for?

Absolutely, the fund has grown given the low to medium risk category we chose and remained relatively stable given the covid austerity climate we have been experiencing.

What could they have done better?

We have been happy and impressed with the service provided over, now, many years

Martin's reply

Hi John & Janet Thank you very much for your kind review. I look forward to working with you for many years to come. Kindest regards Martin

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Martin Waistell helped you since your last review?

Martin was very helpful in reassuring me regarding my investments during the past 12 months. His calm professional manner was just what I needed when the markets slumped. We recently had a zoom catch-up review which I found very helpful and would be open to this in the future if required.

Martin's reply

Hi Anne Thank you for your review Stay safe and if you need anything you know where I am Kind regards Martin

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Martin Waistell helped you since your last review?

I have had annual meeting with Martin who continues to be very professional and helpful in making sure my pension remains on track. He is always available if I have any questions or concerns and I feel very happy having him as my adviser.

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with Martin

He never contacted me

Martin's reply

Hello, thank you for your feedback however I haven't received a direct enquiry from yourself so I am little confused? I have raised this with Vouchedfor. Kind regards Martin

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed advice on reviewing my pension as I hadn't had them reviewed for a few years.

How has Martin Waistell helped you?

Martin listened to what I wanted to achieve/needed and he asked me about my circumstances. He then made some recommendations for me based on what I had told him.

Have you seen the outcome you were hoping for?

Definitely! I am very pleased with Martin as my pensions are now in a better place and I feel much happier about my future.

What could they have done better?

Nothing really, Martin will listen to you and help you achieve what you want, by providing sound advice.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Unhappy with previous adviser

How has Martin Waistell helped you?

He reviewed all my investments and pensions plans, and updated accordingly

Have you seen the outcome you were hoping for?

My investment pot has achieved satisfactory growth under Martins guidence

What could they have done better?

Nothing - happy to continue as we are!!

Martin's reply

Hi Rob Thank you very much for your kind review. I look forward to continuing to work with you to help you achieve your financial goals in the future.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My husband's retirement 'lump sum' and subsequent inheritances.

How has Martin Waistell helped you?

We had met Martin in his previous job with the Halifax and had always given us excellent advice, which he continues to do!

Have you seen the outcome you were hoping for?

Yes, our portfolio has been performing very well since our initial investment.

What could they have done better?

Martin has always been exemplary in his advice and support and always been available to help when needed.

Martin's reply

Thank you for your kind review Janet. It means a lot to me to receive positive feedback from my clients.

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Martin Waistell helped you since your last review?

Martin has helped configure our investments into a more suitable plan.

Repeat review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Martin Waistell helped you since your last review?

I have held regular review meeting with Martin and he has updated me on the funds and performance of my pension and helped me make sure its on track for my retirement.

Repeat review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Martin Waistell helped you since your last review?

Martin has given advice on my portfolio which has given good returns.

Martin's reply

Thank you for your kind review Stuart.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Advice was required on my change in circumstances on my pensions and investments

How has Martin Waistell helped you?

He provided me with clear professional and relevant advice that suited my circumstances now

Have you seen the outcome you were hoping for?

Yes, I feel a lot more positive now and I think he will be able to help me achieve what I want in the future.

What could they have done better?

I feel that Martin listened to what I wanted to achieve and I believe that he has done the best job possible for me. I look forward to working with him in the future

Review from verified client

January, 2019

Overall

Advice

Value

Service

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

After the death of my wife required some help to sort out my income in retirement.

How has Martin Waistell helped you?

Martin explained the best way for me to obtain the max amount income.

Have you seen the outcome you were hoping for?

Yes better than lwas Yes

What could they have done better?

I do not think Martin could have given any better advice than he gave me

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I wanted to review my current pensions

How has Martin Waistell helped you?

He looked into my current financial arrangements and then once he had the information needed he met with me again to explain my options fully.

Have you seen the outcome you were hoping for?

Yes he took his time to research my current plans and then he was able to provide me with options that suited me.

What could they have done better?

Not really anything comes to mind.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To review my various pensions and an overview of my existing investments

How has Martin Waistell helped you?

He found out about my current pensions and reviewed my current investments for me. After discussing what I wanted to achieve he then come up with alternative options for consolidating my pensions and more tax efficient investments that suit my circumstances better.

Have you seen the outcome you were hoping for?

Yes most definitely and I look forward to working with him in the future.

What could they have done better?

Can't think of anything.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I had built up a sum of money for the future but it was stored in ad hoc bank accounts, so I was looking for advice on how and where it could be invested, with an eye on security, growth and tax efficiency

How has Martin Waistell helped you?

He listened carefully to my personal circumstances, priorities and investment goals. Over a few meetings he suggested and explained various courses of action which we discussed. He then put it all together into a plan which clearly documented the different investment routes I was taking and why. He then assisted with setting up the accounts and transfers that were required.

Have you seen the outcome you were hoping for?

Yes, all the accounts have been set up as requested, and I am very happy with the improvements to my financial situation and that I am better prepared for the future.

What could they have done better?

Nothing springs to mind

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed some advice on my investments

How has Martin Waistell helped you?

Martin met with me and we discussed my needs in great detail. Martin then took time to research my existing investments and come up with alternative options.

Have you seen the outcome you were hoping for?

Yes I am very pleased with his overall service.

What could they have done better?

To be honest I can’t think of anything.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I wanted to have some advice on savings and cash in back accounts.

How has Martin Waistell helped you?

Martin advised me on the savings I wanted to make and receommended some investments for me in a very clear and concise way. He was also able to review my current income protection plan.

Have you seen the outcome you were hoping for?

I am extremely pleased with all the work Martin has done for me. I now have my investments/savings sorted and better protection in place.

What could they have done better?

Martin was very professional and patient so nothing!

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed to consolidate my old pension in readiness for my retirement the the next few years and look for advice on my capital.

How has Martin Waistell helped you?

Martin took the time to throughly investigate my existing plans. He came up with recommendations that where easy to understand and will help me achieve my retirement in the future. He also recommended some investments that will also give me other income options later in life.

Have you seen the outcome you were hoping for?

Yes, most definitely Martins approach thought was very professional, patient and clear. I am very pleased with his advice.

What could they have done better?

Nothing comes to mind, I would recommend him.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

As a first time investor I needed advice on how to wisely plan for my future and invest a lump sum.

How has Martin Waistell helped you?

Martin listened very carefully to my current financial situation and my thoughts about my projected financial position and really understood where I was and what I hoped to achieve. Martin explained everything very clearly, and in a way that a new investor could understand. Martin has produced a superb plan which is clear and well presented and well suited to my current and future needs. I appreciate the time he has taken to help me understand the complicated world of finance.

Have you seen the outcome you were hoping for?

I am really pleased with the recommendations that I have been given, and I feel that Martin has really understood my financial position and suggested excellent products. I am really pleased with the time that Martin took to explain the pensions and really happy with our plan moving forward. I am also really confident with the investment portfolio and have a much greater understanding of the process and outcomes due to Martin's patience and excellent explanations.

What could they have done better?

None - I have found Martin really easy to work with and looking forward to moving forward with his advice.

Martin's reply

Thank you for your review. I look forward to a long working relationship to help you achieve your goals.

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Reinvestment of matured Isas.ds.

How has Martin Waistell helped you?

Suggested reinvestments.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed to speak to an adviser locally to sort out my pensions and discuss my options going forward.

How has Martin Waistell helped you?

Martin took the time to listen to my current situation and understand where I currently was and what I wanted to achieve. He then came back to me with some recommendations which I felt suited my needs well. During the process I didn't feel rushed at all and we had a couple of meetings and Martin explained his advice very clearly and I understood what I was doing.

Have you seen the outcome you were hoping for?

Yes the whole process was very easy and the outcome is very positive.

What could they have done better?

Nothing

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My bank was unable to offer me the services I required.

How has Martin Waistell helped you?

Martin was able to look at my situation and explain fully and clearly the options which were available to me.

Have you seen the outcome you were hoping for?

Having taken Martin's recommendations my portfolio has expanded and improved.

What could they have done better?

Martin has always worked in the most professional manner and continues to do so.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We met Martin when he was working at the Halifax and he gave us sound financial advice at that stage. Later on when we had significant inheritance money and my husband was retiring, we decided to seek his advice again when he had established himself as an independent financial adviser.

How has Martin Waistell helped you?

He understands our financial situation and continues to give us exceptional guidance and advice and not taking risks - listening to our concerns and tailoring our portfolio accordingly. We feel that our investments are in 'safe hands' and we value his genuine desire to work alongside us and do the best that he can for us.

Have you seen the outcome you were hoping for?

The outcome from our portfolio has been far more lucrative than we could have anticipated which is a testimony to Martin's management of our finances and the collaboration with his colleagues who oversee our investments day by day.

What could they have done better?

To be honest, we are very happy with the way that Martin works with us and is always on hand if we need him, as well as ensuring we have our regular reviews.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I needed advice approaching my retirement and what to do with work pension lump sum and current investments needed reviewing.

How has Martin Waistell helped you?

Martin took me through options, understood my approach to level of risk.

Have you seen the outcome you were hoping for?

Martin came up with good changes and products where I would be likely to receive value for money in terms of growth in ISAs etc.

First impression from a user who is not yet a client

January, 2017

Overall

Please provide a brief comment about your experience with Martin

Friendly and professional, he clearly detailed he fees and described the process. We have only had our first meeting so far but it seems likely we will continue.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To receive expert knowledge from someone who knows his way about the financial world.

How has Martin Waistell helped you?

Martin Waistell did help me in many ways a very professional man who explains every move in detail&follows up with details in print. Always available on telephone and will visit yearly to discuss past history and future moves.

Have you seen the outcome you were hoping for?

Yes very much so.

What could they have done better?

No

First impression from a user who is not yet a client

October, 2016

Overall

Please provide a brief comment about your experience with Martin

We didn't discuss charges - there should be provision for a N/A answer to that question. Martin contacted me, but didn't get back at the time stipulated. He rang later and apologised and we had a conversation. That is the extent of my contact with him.

Review from verified client

October, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

I wanted to invest my money to generate an income.

How has Martin Waistell helped you?

Martin explained different options and advised me on making the investment.

Have you seen the outcome you were hoping for?

It is still early days to see what return I will get but I ma happy with the service Martin gave me.

What could they have done better?

Like all IFAs martin is bound by the regulator to be very conservative which is not always helpful in trying to make decisions.

First impression from a user who is not yet a client

July, 2016

Overall

Please provide a brief comment about your experience with Martin

Martin was very professional and helpful

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

looking for advice for investments & pensions.

How has Martin Waistell helped you?

a number of meetings where Martin took time to review for my personal position & my objectives.

Have you seen the outcome you were hoping for?

yes I'm very happy with Martin's service so far & plan to continue to work with Martin for some time.

First impression from a user who is not yet a client

July, 2016

Overall

Please provide a brief comment about your experience with Martin

Professional. Well experienced. A good discussion. Awaiting initial results and details of charges.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

I wanted to place some of my money into Shares.

How has Martin Waistell helped you?

Talked carefully to my wife and I and advised us.

Have you seen the outcome you were hoping for?

It is early days yet and the financial world is somewhat disturbed due to China, Europe and world uncertainty but I have confidence in the advice given.

What could they have done better?

He did all the things I expected him to do with care and consideration.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed have a full review of my financial situation and look at options available to me in detail.

How has Martin Waistell helped you?

He completed a full review of my current policies and financial standing and looked into options that were relevant to me personally.

Have you seen the outcome you were hoping for?

Yes, he provided me with some ideas that have improved my overall financial situation.

What could they have done better?

In my opinion I don't feel that he could have provided a better service because he was very professional from start to finis.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed to review my existing policies and make sure they were still suitable for my needs after discussing them with a friend.

How has Martin Waistell helped you?

We had an initial meeting which he discussed the various options for me and he looked at my overall circumstances which i found very useful. He put me at ease from the start as he was very easy to speak to and he explained things in a clear and easy way to understand. I knew what would be happening and when if I decided to go ahead with any recommendations he made.

Have you seen the outcome you were hoping for?

I am very happy with the service I have received and I now have better cover than I previously had which gives me peace of mind. I know I couldn't have sorted this out myself as I didn't know where to start!.

What could they have done better?

I don't feel that I could recombined that he did anything better as the service from the start was professional,friendly, efficient and very easy to understand. I would highly recommend Martin to anyone that is in need of any advice and I would use him again if I need anything else in the future.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

New pension regulations. Lack of faith in current providers.

How has Martin Waistell helped you?

Martin negotiated with my pension provider in a calm and collected manner even though many unreasonable obstacles were put in his way.

Have you seen the outcome you were hoping for?

My pension is sorted. Investments are in place. I'll tell you in five years if the outcome is what I was hoping for.

What could they have done better?

I honestly can't think of anything.

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Devon

How has Martin Waistell helped you?

Excellent service from start to finish. Martin ascertained our requirements, advised us on all options available, and then collectively decided on the best solution for us.

What could they have done better?

I believe that everything was discussed and the advice given was first class.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Devon

How has Martin Waistell helped you?

He is always well prepared for our meetings and produces comprehensive documents which are easy to understand for those of us who are not financial experts. He has taken a lot of care to ascertain our attitudes towards savings and investments, and explained his charges to us initially, which were very reasonable. He has compiled a portfolio with which we are very happy, as we have seen our investments produce pleasing returns. Overall we are very pleased with the service Martin has provided.

What could they have done better?

Nothing comes to mind at present.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Devon

How has Martin Waistell helped you?

Martin has advised us on savings and investments isas etc giving invaluable advise and options for present and future savings. Martin has also researched the best pensions available to allow for us as couple to get the most flexible and cost efficient pension options for the future. We have been advised and had all aspects of that advise given in a clear and understandable presentation which is a welcome change from other advisers we have had approach us over the years .We appreciate that at any time we can contact Martin and request information on a variety of different areas ie pensions and savings and have confidence we will in no way be pressured into an investment that is not in our best interest.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Devon

How has Martin Waistell helped you?

Martin is very thorough and gives you advice, considering all of the options. We have known Martin for a long time and he has never let us down in the advice and recommendations he has given us. Martin is very trustworthy and knowledgeable about the financial markets, helping us make sound and informed decisions leading to a decent return on our savings.

What could they have done better?

N/A

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Martin Waistell helped you?

I have known Martin for over ten years. During that time he has taken care of my investments and ensured a safe and steady growth. He does not pressure you to take decisions you would not be comfortable with and explains each step you take. He helps you to manage your finances with a down to earth understanding. I trust him.

What could they have done better?

Happily, Martin meets all my expectations in managing my investments.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Martin Waistell helped you?

We have known Martin for some considerable time. Martin has always been very thorough in his approach to our financial investment needs and discusses everything fully with us. Martin is a very friendly individual, articulate, patient, acts with integrity, reviews our portfolio with us on an annual basis, conducts thorough research before we go ahead with any decision.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Martin Waistell helped you?

We have been with Martin since 2004 when he was with the Halifax and have always found him to be helpful, understanding and knowledgeable. As my husband and I are both retired Martin fully understands our needs and helps us to keep our investments managed wisely. His charges were made clear at the outset and these are competitive in the market place. We see him twice a year and more if at all necessary. I would recommend him to others.

What could they have done better?

I can't think of any areas where Martin could do better.

Review from verified client

February, 2015

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Based in Devon

How has Martin Waistell helped you?

I have dealt with Martin for a number of years and feel that he fully understands my financial situation and needs now and in the future. His fees were clearly outlined at the start and these appear reasonable compared to others. I see him at least twice a year where we review my portfolio and current position. Martin is very professional and approachable responding quickly to any phone calls.

What could they have done better?

I don't know if he could do things better other than work the odd miracle or two.

Review from verified client

February, 2015

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Based in Devon

How has Martin Waistell helped you?

Martin explains things very clearly, is very knowledgeable and answers questions in a manner that is easily understandable. We have been dealing with him for several years now and are very happy with the service he provides.

What could they have done better?

We do not feel there are any negative points to comment on.

Review from verified client

February, 2015

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Based in Devon

How has Martin Waistell helped you?

Martin explained clearly all aspect of the advice I needed so I was able to make the right decision's

What could they have done better?

I found the whole process very easy and I wouldn't change his approach

Review from verified client

February, 2015

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Based in Devon

How has Martin Waistell helped you?

Martin has taken our investment portfolio to manage on our behalf. It is necessary for him to have our trust for us to make such a commitment. To have achieved this trust, his advise, service and value, needs be excellent as anything less would not be considered as acceptable. He tailor makes his verbal and written advise and reports to the level we require as the investor.

What could they have done better?

He does not need to do better as far as we are concerned, if we were to require a change in his approach to our investments we are confident he would respond immediately.

Review from verified client

February, 2015

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Based in Devon

How has Martin Waistell helped you?

Explains what is available and what he thinks would suit me best and best very clearly. Sees me at home at times that will suit me

What could they have done better?

I have not negative points to make

Review from verified client

February, 2015

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Based in Devon

How has Martin Waistell helped you?

he explains everything in simple terms that you are able to understand. He is also very thorough & listens to what you have in mind. For your investments & savings.When he makes his recommendations he will not be pushey & he will let you decide in your own time.

Review from verified client

February, 2015

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Based in Devon

How has Martin Waistell helped you?

He explains the financial plan fully and in a way that we found easy to understand. He is always willing to answer any query or questions we have. He has a good knowledge of the products available to us. We have always found him to be business like but in a friendly way.

Review from verified client

February, 2015

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Based in Devon

How has Martin Waistell helped you?

Actually, as we have to answer the "value for money" question, we have selected good because, at the moment, we have not got that far on in the meetings. We have dealt with Martin in the past and feel we can trust him completely. He is a very personable young man and he explains things very well indeed. He makes you feel confident enough to ask questions especially when he has explained things and you don't quite get it, he will patiently go over it again.

What could they have done better?

We don't feel Martin could be any better, therefore this review is going to be rather short. He is everything that we need in an advisor.

Review from verified client

January, 2015

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Based in Devon

How has Martin Waistell helped you?

We ( My Wife and I), are always reassured and have every confidence in the way that Martin manges are portfolio. Before planning our portfolio Martin took great care in evaluating our 'big picture', all aspects in terms of our lifestyle, our income, planned spending, working/retirement plans, financial expectations including the level of risk we would be happy with. Martin will always endeavour to review any of these factors. Martin is always at hand to answer questions and makes regular contact/visits to update us on performance and answer questions we invariably have. Aside from his financial expertise it is always a pleasure dealing with Martin's engaging, caring open approach. We honestly cannot fault his character or performance.

What could they have done better?

We really are unable to suggest any improvements in Martin's role as our financial advisor.

Review from verified client

December, 2014

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Based in Devon

How has Martin Waistell helped you?

Martin explains the complexities of savings and investments in a down to earth way and ensures you fully understand before you make a decision on your investment. The written report provided is always fully explained and presented in a professional manner.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Devon

How has Martin Waistell helped you?

Martin explains the complexities of savings and investments in a down to earth way and ensures you fully understand before you make a decision on your investment.

Review from verified client

December, 2014

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Service

Value

Based in Devon

How has Martin Waistell helped you?

Martin has been very attentive and shows extreme patience. He makes what is strictly a financial meeeting a socially pleasant and very relaxed occasion without detracting from the business in hand. He has been very helpful in facilitating the renewal of our Wills and acting as witness. He has always been available or made contact without any appeciable delay. Any necessary confirmatory documentation has always been forwarded without delay.

What could they have done better?

Whilst i am very confident that the very small quantity of shares that we have are being closely monitored, maybe a confirmatory email occasionally would be reassuring to know that the shares do not need renewal. I have an annual review which is very adequate but an interim contact just to say all is well would be good. I stress that i have no fears that Martin is indeed keeping a close eye on things. Maybe my comment stems from the fact that I am not very au fait with the stock market and do need a good mentor !