Reviewed for

Insurance and Protection ( 10 )

Mortgages ( 19 )

Reviewers' assets

£500k+ ( 2 )

£200k - £500k ( 1 )

£50k - 100k ( 1 )

Up to £50k ( 16 )

Client reviews

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

Paul has been great from the off, from the moment I asked for an online quote he has been responsive and efficient in providing advice and recommending a mortgage for me. We have discussed various options and I feel he has found the best one for me. Even when I changed my requirements at short notice he was able to be flexible to my needs to enable me to put in a formal offer on a house providing me with an offer in principle extremely quickly. I also feel Paul has not been pushy in regards to payment, and has been up front about exactly what he can and can't offer, the level of service I would receive and how much it would cost. He has also made recommendations to other advisors and solicitors when discussing my needs. I have no hesitations in recommending Paul, and will be discussing my finances further with him after my mortgage completes as I have a life insurance policy I think needs re visiting.

What could they have done better?

Offer me a drink when I visit :)

Paul's reply

Kayleigh that's a wonderful compliment many thanks Paul.

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

Very helpful and informative and helped us to make sense of the complex field of mortgages and insurances

Paul's reply

Thank you Eleanor. Wishing you and Joe every happiness in your new home x

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Paul Simms helped you?

I am self employed and my partner already had a house that we were looking to rent as the worst scenario. After months of dealing with Santander only be told that we had to have more equity in my partners house which is the first question we'd answered 4 months previous. After the stressful period and needing a mortgage still I was put in touch with Paul. Paul was extremely professional and dealt with all my queries by responding quickly no matter what the time. If you need help getting your mortgage there's only one place and one man to go to. Paul Simms at Mortgage Point. As his first email said he was my Knight in shining armour and we have now spent 3 weeks in our property and looking forward to many more years

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Paul Simms helped you?

We needed quite a large mortgage in a hurry, because our bank (Coutts - who after 40 years I would recommend to no-one) had pulled the plug on us. Paul Simms found a mortgage for us with great efficiency. For what he did, his fee seemed very reasonable indeed.

Paul's reply

Thanks for the compliment Alistair, hopefully the legal advisors can move quickly to complete the Remortgage to completion. Best wishes Paul

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Paul Simms helped you?

.

What could they have done better?

.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in South Yorkshire

How has Paul Simms helped you?

I cannot thank Paul Simms, The Mortgage Zone, enough for all the help and advice he has given me in finding and arranging my mortgage. Due to my personal circumstances I was struggling to find the right mortgage and I was given his number from a friend who also spoke very highly of him, and I was not disappointed. From my initial contact with Paul he listened to me, asked me relevant questions and spoke to me as an individual rather than 'pigeon hole' me into 'tick boxes on a form' as you get with many other high street banks. Within a couple of weeks Paul had found and sorted the mortgage, the paperwork was competed efficiently and on time and he kept me informed both by telephone and email every step of the way. I have no hesitation in recommending Paul Simms and I have already passed on his name and telephone number to friends and family. The charges were very reasonable and I will definitely be using Paul Simms in the future for any other financial matters.

What could they have done better?

I cannot think of anything he could do better, the service he provided was 1st Class.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

Paul is very flexible, he was happy to house call to ensure papers were signed without us having to travel to the office and offers appoinments at weekends.

What could they have done better?

In our opinion Paul Simms could not do any better.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

Very friendly, made everything easy to understand, and went to great lengths to ensure everything went well for us.

What could they have done better?

We were 100% satisfied with the help we were given, i don't think any improvements were needed

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

How has Paul Simms helped you?

We have used Paul Simms for a number of years as we find him very approachable, knowledgeable, helpful and understands our individual needs. Since moving to Lincolnshire 3 years ago we still travel back to Derbyshire for advise as we know we will get a quality service.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

Paul does everything well, very knowledgeable. Gets in touch as soon as he knows what he needs to tell you

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Norfolk

How has Paul Simms helped you?

Excellent service. Found a mortgage for us very quickly within our budget. Sorted out the paperwork so we had the minimum to complete. Responded to all emails promptly and made sure we got advice as needed. Understood our need to hurry completion, as soon as Paul spoke to the solicitors we got a completion date.

What could they have done better?

I am not able to think of anything. I was very satisfied with the service.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

We made an appointment to see Paul to apply for a new mortgage. We weren't sure how much we could borrow as we already had a property that we rented out. Paul was really accommodating and arranged a late evening appointment to fit around our working hours. Paul was really easy to talk to and explained everything in simple terminology that was easy to understand and divulge. After our appointment I was in regular contact with Paul via email, where he answered any queries we had regarding the mortgage. Buying a house is very stressful but this was an easy and stress free process, Paul even gave us advise on Insurance for the property along with quotes for life insurance cover. We would 100% use Paul in the future and have already recommended him to a friend.

What could they have done better?

We were happy with the full service we were provided with, no complaints or negative feedback to give.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

The Mortgage Zone My interest only mortgage was ending very soon, House half way though extension and no roof! My mortgage company stopped taking on new business.......... I visited Paul at The Mortgage Zone and over coffee we discussed my future plans calculated the pros and cons options and risks. Paul gave me great advice he understood my situation and along with his team they did everything. I achieved a better deal than I ever imagined possible. Thanks Paul & Team at The Mortgage Zone.

What could they have done better?

Chocolate Biscuits / cream Cakes with the coffee?

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Paul Simms helped you?

“We had been struggling to find a mortgage advisor who really did cover the ‘whole of the market’ when we stumbled across Paul, he listened whilst we explained our circumstances which included two defaults on our credit history, straight away he told us that it should be possible to secure a mortgage albeit at a higher rate, within a week we had a decision in principle which enabled us to go house hunting, he then guided us through the application process, even dropping off documents to our home when needed. I honestly believe that without Paul we would not now have keys to our own home, he is true professional who goes the extra mile for his clients and I have no hesitation in recommending his service.”

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

Paul provided a fantastic service. He explained his role and fees clearly and was knowledgeable and experienced. He understood our needs and conducted extensive research looking for a mortgage and life cover for us. He was easy to contact and if unavailable would call back promptly. Paul was professional, easy to talk to and provided sound advice. He wasn't pushy and explained his recommendations thoroughly. The fee we paid was certainly worth the service we were provided with and we will certainly use Paul again

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

The service that Paul and his staff provide at the mortgage zone is second to none. Everything is explained to you in great detail and kept very simple unlike other mortgage advisers who seem to revel in financial jargon. Paul and his staff are always on hand for advice and even out of hours calls. Nothing is to much for them and I wouldn't hesitate in reccomending them.

What could they have done better?

Just keep doing what they are doing.... It works well.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

'I have given Paul a few headaches on more than one occasion with buy to let and residential mortgages but he has always managed to find me the right mortgage product at the best rates to suit our needs. With the current mortgage criteria, applicants have to jump through many hoops and it takes so much hassle out of the process to let Paul deal with the application. I would not hesitate to recommend The Mortgage Zone to anyone looking for a mortgage'

What could they have done better?

Nothing!!

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

We told our advisor our needs and he provided us with a range of options. The service was efficient and professional.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Paul Simms helped you?

Paul was very concise in his advice for arranging my mortgage. He gave me choices on the types of mortgage available to me and kept me in the loop all the way through. Paul was also able to help with form filling and deciphering some wordy documents that came direct from the mortgage company

What could they have done better?

I have not had a bad exoerience with the mortgage zone so cannot at present give further suggestions

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

Paul did everything he could to find the exact.cmortgage to meet my requirements and made sure everything went smoothly from start to finish he also reviewed my life insurance and critical illness policy and got them written in trust and set up my home insurance and sorted out the best deal on a solicitor for me and leased with all party's including estate agents to ensure a smooth purchase.

What could they have done better?

N/A I would recommend Paul and the service provided to anyone

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

I went to see Paul around august last year after he was recommended to me by a good friend, I was very heavy of heart thinking there would be zero chance of me getting a mortgage due to my age and not having a fantastic credit history, I was full of despair and had no idea how to proceed. Paul took me under his wing and guided me through all the legal babble with his fabulous down to earth nature and wicked sense of humour, after much searching and hard work on Pauls behalf he got me a mortgage and I signed for my house on January the 10th this year. I would not have got through this process without Paul he was incredibly patient explaining things to me and always being on the end of the phone. I will go so far as to say the man is a total legend and a true gentleman. So thank you Mr legend from the bottom of my heart

What could they have done better?

I cannot praise paul ( The Legend ) Simms enough for all the help and advice he gave me, i genuinely cannot think of anything he could do to improve things.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Paul Simms helped you?

“I can not recommend Paul Simms of Mortgage Zone highly enough. A thoroughly professional service from our initial meeting throughout our re-mortgaging process. We were kept informed of each stage reached all in a language understandable by a layman. All in all a brilliant job done on a case that was not without its problems. Thank You.”

What could they have done better?

Honestly I cant think of anything.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Paul Simms helped you?

went to see Paul for a second time regarding buildings and contents insurance and life insurance on my mortgage. As always, a personal friendly service with the correct products to suit my requirements. Everything was explained in full, comparisons between different companies were made, he explained the benefits of each part of the insurance and we decided what I did/did not require on my insurance. Nothing was too much trouble. I would recommend anyone who wants a mortgage, re-mortgage or insurances to go and see The Mortgage Zone before anyone else. A wonderful and professional service who come highly recommended