Reviewed for
Insurance and Protection ( 11 )
Mortgages ( 3 )
Pensions ( 49 )
Equity Release ( 3 )
Retirement income (annuities, drawdown) ( 14 )
Auto Enrolment ( 1 )
Investments and Savings ( 48 )
Pension Transfers - Non Specialist ( 13 )
Inheritance Planning ( 4 )
Long Term Care ( 2 )
Pension Transfers - Specialist ( 10 )
Financial Planning ( 16 )
Financial Mentoring ( 3 )
Financial Coaching ( 1 )
Reviewers' assets
£500k+ ( 12 )
£200k - £500k ( 6 )
£100k - £200k ( 3 )
Up to £50k ( 6 )
£50k - 100k ( 7 )
Client reviews
Repeat review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Surrey
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
I have retired and Jayna is managing my pension for me.
Repeat review from verified client
February, 2024
Overall
Advice
Service
Value
Based in East Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Jayna continues to give sound advice, Answers questions with authority . Very professional.
Repeat review from verified client
February, 2024
Overall
Advice
Service
Value
Based in East Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Continues to give clear advise with knowledge and professionalism.. Attentive and thorough.
Repeat review from verified client
January, 2024
Overall
Advice
Service
Value
Based in London
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Continued investing advice
Repeat review from verified client
January, 2024
Overall
Advice
Service
Value
Based in Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
As per need,She is ever ready to help out.
Repeat review from verified client
December, 2023
Overall
Advice
Service
Value
Based in East Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Continued advise with my financial planning
Jayna's reply
Thank you Richard. Warm Wishes jayna
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
I have little to no experience investing.
How has Jayna Shah helped you?
Jayna helped to explain the tax benefits of contributing to my pension and to help with putting the invested money into growth funds which suit the level of risk I am comfortable with.
Have you seen the outcome you were hoping for?
Over the diffiult last year in the financial world, my investment grew, which is what I was hoping for.
Jayna's reply
Thank you Matt. Warm Wishes Jayna
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Setting up a pension plan
How has Jayna Shah helped you?
Jayna has provided sound and honest financial advice over a number of years, and continues to look after our portfolio.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing - we are confident that our financial interests are being looked after.
Jayna's reply
Thank you Kesh & Sue. Always a pleasure to speak with you both. Warm Wishes Jayna
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
Jayna was introduced to me by company to assist with support on my personal and work pension.
How has Jayna Shah helped you?
Jayna has helped explain complicated financial strategies so it's easy to understand. I have now combined all my pension pots together and happy with the ongoing support and advice I received.
Have you seen the outcome you were hoping for?
Yes I am happy with the outcome, and i know that my savings are being well looked after.
What could they have done better?
N/A
Jayna's reply
Thank you Sue. Warm Regards, Jayna
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
Need to consolidate existing pensions and find a solid plan to build my retirement plan.
How has Jayna Shah helped you?
Jayna has helped me to consolidate my pensions, to have a solid financial plan for my retirement and taken away all the insecurity I had around this. I feel so much more confident in my pensions and that I am in safe hands with Jayna.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Jayna is brilliant. She couldn't have done anymore to be 5 star.
Jayna's reply
Thank you Jo. It has been lovely speaking with you and helping you with your financial future. Warm Regards, Jayna
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Wanted pension advice and to consolidate investments.
How has Jayna Shah helped you?
Gave good advice and helped me consolidate three existing pensions into one place.
Have you seen the outcome you were hoping for?
Hopefully, yes. It is a medium-term investment.
Jayna's reply
Thank you Robin. Warm Regards, Jayna
First impression from a user who is not yet a client
June, 2023
Overall
Please provide a brief comment about your experience with Jayna
Jayna helped us with pension advice and medium term investments. We found her very knowledgeable, friendly and engaging. She quickly understood our financial position and objectives and has quickly put a plan in place to help us achieve this.
Jayna's reply
Thank you Phil. Lovely to have met with you both and I look forward to helping you with your financial goals. Warm Wishes, Jayna
First impression from a user who is not yet a client
May, 2023
Overall
Please provide a brief comment about your experience with Jayna
I recommend Jayna solely from my experience of an initial appraisal conversation. She explained clearly her methodology and record, and discussed my financial position and requirements in a professional and empathetic manner.
Jayna's reply
Thank you Peter. Lovely to have met you. Wish you all the best in your final decisions. Warm Regards, Jayna
First impression from a user who is not yet a client
May, 2023
Overall
Please provide a brief comment about your experience with Jayna
Jayna was extremely helpful in a discussion about a complex financial situation. She was clear in her analysis of the most relevant factors and helped me to identify a simple way forward. I wholeheartedly recommend her.
Jayna's reply
Thank you Frances. Warm Regards, Jayna Shah
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Pension
How has Jayna Shah helped you?
Helped me understand Pension, life and critical options
Have you seen the outcome you were hoping for?
Yes
Jayna's reply
Thank you Ketan and Ria. Warm Regards, Jayna
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I needed advice
How has Jayna Shah helped you?
Advice on moving my pensions
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Jayna's reply
Thank you Karen. Lovely to have met you and to have given the opportunity to help you on your financial journey. Warm Regards, Jayna
Repeat review from verified client
May, 2023
Overall
Advice
Service
Value
Based in East Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Yes, continued help and a professional service. Very accessible and ongoing advice and support.
Jayna's reply
Thank you Mark. Warm Regards, Jayna
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
I was not happy about the advice I was given by a previous adviser regarding my protection policies. I had lost faith.
How has Jayna Shah helped you?
She has helped me find a more suitable protection policy
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
NA
Jayna's reply
Thank you so much for taking to time to provide feedback! It was a pleasure doing business with you.
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
My pensions were spread over multiple providers with poor returns and my life insurance didn’t offer sufficient cover for my mortgage
How has Jayna Shah helped you?
Jayna helped me to consolidate my pensions and to switch my life insurance provider. She was very attentive and quickly helped me to find the solution that was right for me, offering sound financial advice that was tailored to my needs.
Have you seen the outcome you were hoping for?
Absolutely, I now feel far more in control of my finances and I know to call Jayna if I need anything else
What could they have done better?
Nothing, this was exactly what I needed
Jayna's reply
Thank you Matt. Lovely to be able to help you with your financial journey. Warm Regards, Jayna
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for an adviser?
I was looking for advice on retirement planning and investing and Jayna was recommended by a friend and colleague.
How has Jayna Shah helped you?
Jayna's professionalism and knowledge and her friendly, down-to-earth approach mean I have no hesitation recommending her. I'm a first time investor and Jayna took the time to (patiently!) answer my questions and clearly explain the range of options available, checking in regularly to make sure I understood. I didn't feel pressured into making any quick decisions and I'm very happy with the end results.
Have you seen the outcome you were hoping for?
I feel more confident about my financial future and have Jayna to thank for this new found confidence!
Jayna's reply
Thank you so much Kirsty. Lovely to be introduced to you, and I hope you I can help you with your financial journey. Regards, Jayna
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I wanted to invest my money in order to grow substantially in the next 5 years, to be able to afford a deposit on a property. I also wanted to look into longer term savings in the form of personal pension pots, in order to have a comfortable retirement later on in life.
How has Jayna Shah helped you?
Jayna explained all the different saving products very clearly to me and made, what is usually a daunting financial decision, very simple and enticing to me. In each of our meetings so far, she has been very informative and has explained the investment process in a lot of detail, and suggested a product well tailored to my financial situation. She has been extremely helpful and I am so happy with my decision to invest with her company.
Have you seen the outcome you were hoping for?
As I have just opened the savings account it is still very early days to see any outcomes, however the predicted outcomes outlaid in my previous meetings with Jayna have been very positive.
What could they have done better?
Nothing to mention here.
Jayna's reply
Thank you Emma.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I had a number of previous employers pensions I wanted to consolidate.
How has Jayna Shah helped you?
Jayna advised and help me understand my options and what it was best for me to do. Showing me clear options evaluations of my existing pensions against the options she recommended and average market performance.
Have you seen the outcome you were hoping for?
Yes, we agreed which option to go for and an ongoing plan for top ups of the transfers to consolidate my pensions
What could they have done better?
Nothing.
Jayna's reply
Thank you so much Harvant. Has been great getting to know you and helping you with your Pensions Consolidation.
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I am self-employed and wanted to look into investment options for my future.
How has Jayna Shah helped you?
She has designed and set-up a pension plan for me.
Have you seen the outcome you were hoping for?
Yes. The meetings were very thorough and clear and actions were proposed that were bespoke to my unique circumstances.
What could they have done better?
N/A
Jayna's reply
Thank you Katie. Was a pleasure meeting with you, and we look forward to a long continuing relationship. Best Regards, Jayna.
First impression from a user who is not yet a client
February, 2023
Overall
Please provide a brief comment about your experience with Jayna
Jayna was very helpful with her advice , and was very pleasant.
Jayna's reply
Thank you Colin. I am glad we have been able to help you and i look forward to a long relationship. Kind Regards, Jayna
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Help with financial planning and pensions
How has Jayna Shah helped you?
Helped me understand and organise my finances
Have you seen the outcome you were hoping for?
Yes. I feel more confident about future financial planning
Jayna's reply
Thank you so much Xanna. Lovely to have met you and I look forward to helping you on your financial journey for years to come.
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Sussex
What were the circumstances that caused you to initially look for an adviser?
Family recommendations
How has Jayna Shah helped you?
Jayna has provided all the necessary financial support and pensions information needed in order to proceed into my further stages of life.
Have you seen the outcome you were hoping for?
I feel that Jayna has done all that Canberra done in this current financial climate, so therefore.. yes.
What could they have done better?
All has been done very well, I believe.
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Had money to invest
How has Jayna Shah helped you?
Helped me to invest and consolidate my pensions
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Very happy with Jayna
Repeat review from verified client
December, 2022
Overall
Advice
Service
Value
Based in East Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Further advice during a turbulent financial year
First impression from a user who is not yet a client
December, 2022
Overall
Please provide a brief comment about your experience with Jayna
Jayna has been extremely helpful and informative with advising us about our different investment options. Being very new to this, she was able to explain in a very clear way how the process works, without being pushy and giving us the time to ask as many questions as possible. Jayna always made time to see us and was very accommodating to own own personal needs and circumstances. We are very glad we chose to work with Jayna, as she helped alleviate our anxieties by reassuring us and giving us the space and time to make our decision without pressurising or rushing us. I would highly recommend her services!
Jayna's reply
Thank you for the wonderful feedback Tarah.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
Highly Recommend Jayna. Clear and concise advice, given in an easy understandable format.
How has Jayna Shah helped you?
Consolidate Pensions - to a bespoke managed product.
Have you seen the outcome you were hoping for?
Yes - the information given and the overview of the products gave me all the information I required to make a quick decision.
What could they have done better?
No improvements
First impression from a user who is not yet a client
November, 2022
Overall
Please provide a brief comment about your experience with Jayna
I received excellent service and advice ... would not esitate to recommend her to anyone looking for any financial advice. Friendly and professional.
Jayna's reply
Thank you Ian. A pleasure to see you and guide you. Regards, Jayna
First impression from a user who is not yet a client
September, 2022
Overall
Please provide a brief comment about your experience with Jayna
Jayna was a lovely to speak to. She spent time talking me through everything and getting to know me and my spending habits as this was our first meeting. She walked me through great spending advice and planned a structure of what I should do with my income each month and where I should be investing. I am looking forward to continuing Jayne's services in the future.
Jayna's reply
Thank you Clare. Look forward to helping you in the future attaining your financial goals. Regards, Jayna
Review from verified client
May, 2022
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I was looking to transfer out of a defined pension scheme.
How has Jayna Shah helped you?
Jayna helped me transfer from the scheme into a preferred pension scheme that offered more growth.
Have you seen the outcome you were hoping for?
Absolutely, Jayna worked hard to ensure the best outcome.
What could they have done better?
Nothing, very professional and knowledgeable throughout.
Jayna's reply
Thank you so much Mark. Was a pleasure working with you on this transfer. You certainly made matters easier with your knowledge and cooperation. Regards, Jayna
Review from verified client
April, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
My employer closed it's DB pension scheme and transferred active members to a DC arrangement. Due to my length of services and transfer value of the fund, I wanted to see if it would be worth my while transferring out to another provider. In addition, I had a personal pension that wasn't, in my opinion, performing very well.
How has Jayna Shah helped you?
Jayna analysed my circumstances to see whether transferring my occupational pension would be in my best interests. We came to the conclusion that, at the moment, it would not be in my best interests and that we should look at it again in a few years. She also analysed whether it would be beneficial to transfer my personal pension and have decided that there is benefit in doing so.
Have you seen the outcome you were hoping for?
I didn't have an outcome in mind but I feel that Jayna took my individual circumstances into account and provided me with individually tailored advice.
Jayna's reply
Thank you so much Jo. Regards, Jayna
First impression from a user who is not yet a client
March, 2022
Overall
Please provide a brief comment about your experience with Jayna
First time seeking financial advice, Jayna is very helpful and informative; going out of her way to support her clients, I found and her kindness and warmth extremely comforting in what has been a stressful situation for me.
Jayna's reply
Thank you Rosy for taking the time to write a review. It was very nice meeting you and I would love to help you in achieving your financial goals. Always here to help in any way I can. Regards, Jayna
Review from verified client
February, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Preparing for retirement.
How has Jayna Shah helped you?
She provided advice on options to find retirement
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I am happy with the service Jayna provided as is.
Repeat review from verified client
February, 2022
Overall
Advice
Service
Value
Based in East Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Jayna has helped me a few times since, when İ have needed to make financial decisions and needed guidance. For me, Jayna's ability to apply her sharp and swift thinking -with considerable depth and breadth of expertise- with an empathetic and generous approach to client's needs, is her winning combo. She was even great at recommending fellow specialists for related areas outside her expertise.
Jayna's reply
Thank you Mine for the kind words. Always a pleasure to talk to you. Regards, Jayna
Repeat review from verified client
February, 2022
Overall
Advice
Service
Value
Based in West Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Set us up with SIPP
Jayna's reply
Thank you for taking the time to provide feedback, Patrick. Really appreciate the positive rating too :)
Repeat review from verified client
January, 2022
Overall
Advice
Service
Value
Based in East Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Good professional advice regarding a property investment and dealing with a pension issue from an earlier investment resulting in a much improved outcome. Invaluable, professional guidance.
Jayna's reply
Thank you Steve. Always a pleasure to help in any way I can. Warm Regards, Jayna
Repeat review from verified client
January, 2022
Overall
Advice
Service
Value
Based in London
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Continued advice and guidance
Repeat review from verified client
January, 2022
Overall
Advice
Service
Value
Based in West Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
She has provided advice on an ongoing basis, which has been very helpful, and continues to do so.
Repeat review from verified client
January, 2022
Overall
Advice
Service
Value
Based in West Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Jayna has updated my investments to reflect the best possible portfolio.
Repeat review from verified client
December, 2021
Overall
Advice
Service
Value
Based in East Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Jayna has always given solid and professional advise! She has helped me to transfer and consolidate my pension this year as well as advising on investing an inheritance legacy!
Jayna's reply
Thank you for the kind words, Richard. Always a pleasure to talk to you. Regards, Jayna
Repeat review from verified client
December, 2021
Overall
Advice
Service
Value
Based in East Sussex
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
I needed to review and change risk levels on my investments. Both Jayna and I discussed the previous years portfolio. To which I was more than pleased. As this is a dynamic world in which we live, I felt that to move certain funds within my portfolio was appropriate.
Jayna's reply
Thank you Roger. Have a lovely Xmas and New Year and I shall see you soon. Best Regards, Jayna
Review from verified client
December, 2021
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
My company DB scheme was closing and I was looking for formal advice on the options I would have for my future retirement as a result.
How has Jayna Shah helped you?
Jayna initially undertook an in-depth review the overall financial circumstances to determine both eligibility and reasons for transferring from the DB scheme. She remained neutral throughout this process, regularly checking that I understood all of the pros and cons of the potential decisions for my future retirement as a result of transferring out or staying in the DB scheme. She was also very clear that it would not be her that took the final decision as this would need to be approved by the compliance team.
Have you seen the outcome you were hoping for?
Yes. Completely. Jayna's professionalism and openness throughout the process continually reinforced my trust and respect for her and the team at St James's Place Partnership.
What could they have done better?
Nothing. Jayna was clear at the start that the process would take time and require an in-depth review for what could be one of the biggest financial decisions that me and my family may ever make. She was in regular communication on what she needed from me to ensure the process was as smooth as possible. The transfer was completed within the timescale presented.
Jayna's reply
Thank you Iain for taking the time to write this wonderful review. You have been a fantastic help in getting a lot of the required information and documents to hand. Have a lovely Christmas and New Year. Regards, Jayna
First impression from a user who is not yet a client
November, 2021
Overall
Please provide a brief comment about your experience with Jayna
Very helpful, personable and knowledgeable
Jayna's reply
Thank you for taking the time to write this review, Sonja. Really appreciate your positive remarks. I look forward to helping you achieve your financial goals. Kind Regards Jayna
First impression from a user who is not yet a client
July, 2021
Overall
Please provide a brief comment about your experience with Jayna
Jayna offered a very easy to understand and streamlined service. I had a lot of questions and Jayna was able to answer them fully (even when I asked them more than once!). My pensions transferred across successfully to the new provider, and so far everything has been smooth and trouble free. I would not hesitate to recommend her.
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Sold a property
How has Jayna Shah helped you?
explained the benefits and dangers of investment
Have you seen the outcome you were hoping for?
yes
What could they have done better?
I have no complaints
Jayna's reply
Thank you Robert. Always a pleasure to see you. Regards, Jayna
Review from verified client
April, 2021
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I was looking to start a pension and get some overall advise on future financial planning and investments.
How has Jayna Shah helped you?
Jayna took me through all of the different pension and ISA portfolios, providing thorough information and guiding me through each level of risk.
Have you seen the outcome you were hoping for?
I am happy that the portfolio I have chosen is personal to me, with the right level of investment for me at this stage. Happy to feel that I am more set in my financial planning now.
What could they have done better?
Nothing - we met and had all of our meetings on Zoom due to the current situation, and it worked absolutely fine.
Jayna's reply
Thank you for the review, Jacqui. Really appreciate you taking the time to provide feedback. Always here at any time if you have any questions. Regards, Jayna
Repeat review from verified client
April, 2021
Overall
Advice
Service
Value
Based in London
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
We reviewed my financial goals and I was interested in new products. Jayna was quick to provide me all the necessary information to review a range of products and to show me the pros and cons of each clearly. Jayna is very proactive and responsive and able to advise across a range of areas. She has a friendly and straightforward manner which makes her great to work with.
Jayna's reply
Thank you for taking the time to leave a review for me. Really appreciate your positive feedback. Kind Regards Jayna
First impression from a user who is not yet a client
February, 2021
Overall
Please provide a brief comment about your experience with Jayna
Excellent, clear and concise for a novice. Allowed me to feel a sense of autonomy in decision making with guidance where needed.
Jayna's reply
Thank you Tom. Jayna
Review from verified client
February, 2021
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I was looking to begin a pension.
How has Jayna Shah helped you?
She advised me on the world of pension with a great overview of the types of pension that would work for me.
Have you seen the outcome you were hoping for?
Yes - in the last 12 month my pension had 18% growth :)
What could they have done better?
Nothing
Jayna's reply
Hi Peter, Thank you so much for taking the time to complete a review here. Best Regards Jayna
Review from verified client
February, 2021
Overall
Advice
Service
Value
Based in Buckinghamshire
What were the circumstances that caused you to initially look for an adviser?
Starting my career so having constant income which I want to maximise the returns with.
How has Jayna Shah helped you?
She guided me on what was the most suitable investment approach based on my needs and current situation.
Have you seen the outcome you were hoping for?
I now have a invest into a strategic growth portfolio.
Review from verified client
February, 2021
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I needed advice on my investments and later on I needed assistance on pension transfer
How has Jayna Shah helped you?
Jayna is an excellent adviser. Jayna has attention to detail and offers very individual attention. She is able to make swift calculations and respond with required information, clearly and efficiently. She does what she says and v.v., her process is transparent and inspires my total trust that she is working on my behalf.
Have you seen the outcome you were hoping for?
I have had a better outcome than expected despite the very difficult economic climate
What could they have done better?
Not anything as far as I have experienced
Jayna's reply
Hi Mine, Thank you so much for taking the time to provide feedback. I really appreciate your positive comments :) Best Regards Jayna
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
We have been receiving financial advice from Jayna for a number of years, so she was the obvious person to ask when my wife and I wanted to invest some money following the sale of a flat.
How has Jayna Shah helped you?
Jayna advised us on the most tax efficient way to invest for the medium to long term. She explained to us the different levels of risk associated with different investment funds and we chose a portfolio that suited us.
Have you seen the outcome you were hoping for?
We are happy that the investments have been made efficiently and promptly. There is no further outcome yet, because it is too early to say what the returns will be from these recent investments.
What could they have done better?
Despite not being able to meet in person, the meetings on Zoom were a suitable alternative. We have no criticisms and will return to Jayna for more advice in the future.
Jayna's reply
Dear Roger, Thank you so much for taking the time to write this review. I'm very grateful for your kind words. Best Regards Jayna
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
We realised that an old Life Insurance Policy was coming to an end and we wanted to make sure that each other and our dependants would not have a financial stress if the worst were to happen to one or both of us.
How has Jayna Shah helped you?
Jayna went through the various options giving us time to properly consider the options and explain anything the we were unsure about, without making us ever feel pressured. Jayna was always friendly and I found her easy to talk to.
Have you seen the outcome you were hoping for?
Yes
Repeat review from verified client
January, 2021
Overall
Advice
Service
Value
Based in London
This review is a follow-up review from a client who left a review previously.
How has Jayna Shah helped you since your last review?
Continued guidance
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
Needed life insurance
How has Jayna Shah helped you?
Made the process as easy as possible
Have you seen the outcome you were hoping for?
All good, now covered to the degree we need.
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
To save more
How has Jayna Shah helped you?
She really helped me with everything and allowed me to understand what she does and how it can help md
Have you seen the outcome you were hoping for?
Yes 100%
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Leicestershire
What were the circumstances that caused you to initially look for an adviser?
I was looking for a trustworthy person to help and guide me with my financial matters. The discussion was long overdue and Jayna provided a sound platform for discussing my financial matters.
How has Jayna Shah helped you?
Jayna helped me with identifying my financial objectives and goals. We then discussed possible changes to my current investments to help achieve my desired goals.
Have you seen the outcome you were hoping for?
I understand this will take time however we are seeing positive returns in some cases
What could they have done better?
Jayna recommended a face to face meeting which was very useful as it allowed me to explore and reconfirm questions I had with various areas of my strategy going forward
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Jayna Shah helped you?
By Regular,Periodic follow up
Have you seen the outcome you were hoping for?
Overall Gains is reasonable.
What could they have done better?
Short review outlining important changes with overall outcome.
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Midlothian
What were the circumstances that caused you to initially look for an adviser?
My husband and I are both not knowledable about finance. We wanted to make sure we would have better control of our finances in the future, so we wanted to find an expert.
How has Jayna Shah helped you?
She responds quickly whenever we need her advice. We really appreciate her very much every time we meet as she takes as much time as necessary to discuss the issues. She is very thorough about explaining things in great detail, and is good at what she does. She is a very caring person and also a very pleasant person to talk to.
Have you seen the outcome you were hoping for?
We met Jayna about two years ago for the first time, and my husband and I have been very satisfied with her service.
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Sussex
What were the circumstances that caused you to initially look for an adviser?
I wanted expert advice regarding savings and investments, and wished to consult a specialist in that field.
How has Jayna Shah helped you?
She made an appraisal of my current situation, and made various recommendations for changes to be made. She also suggested certain investments that had beneficial tax implications.
Have you seen the outcome you were hoping for?
I am very satisfied with the advice, and the service that I have received.
What could they have done better?
I honestly cannot think of any shortcomings in the service Jayna Shah has provided.
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
My previous financial adviser was no longer around, was a few years since a had any advice.
How has Jayna Shah helped you?
Shah helped to transfer some money out of my investments, she is also looking into a pension transfer for me! We also talked about future investments
Have you seen the outcome you were hoping for?
Yes my money transfer was sorted out promptly and my pension transfer is ongoing!
What could they have done better?
I was very happy with everything that She did for me
Jayna's reply
Thank you Richard for your lovely review.
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
I have been looking to invest capital and took meetings with various financial advisors.
How has Jayna Shah helped you?
Jayna kindly offered me two meetings, with no obligation, in order to discuss my financial situation and to suggest a plan forward based on my goals and expectations. The level of detail was impressive and I felt very comfortable with the whole process. I had been in touch with quite a few financial advisors and found Jayna to be the most involved so we arranged a third meeting and I was welcomed on board. I was also offered a reduction of the percentage fee.
Have you seen the outcome you were hoping for?
Yes, very much so. I have detailed documents, access to an online account where I can see all my investments and access to financial advice if I so need it.
What could they have done better?
Whilst I have had to think out of the box here, perhaps a new printer may have saved some time.
Jayna's reply
Thank you for taking the time to write a review, Paul. I'm certainly buying a new printer over the new few days :) Best Regards Jayna
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
The need to Invest and develop monetary growth.
How has Jayna Shah helped you?
Jayna provided insight and guidance towards the fields of financial security.
Have you seen the outcome you were hoping for?
This is now a plan in progress.
What could they have done better?
I believe that Jayna has delivered all that was necessary and at this juncture could do no more. Therefore, all is complete.
Jayna's reply
Hi Roger, Thank you so much for taking the time to write a review. Kind Regards Jayna
Review from verified client
June, 2019
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Initially I was looking for savings advice, but have since asked Jayna for advice on insurance and pensions.
How has Jayna Shah helped you?
Jayna has explained the options available and how they fit with my circumstances and short/medium/long term financial goals.
Have you seen the outcome you were hoping for?
Yes, the results have been as expected.
First impression from a user who is not yet a client
May, 2019
Overall
Please provide a brief comment about your experience with Jayna
Knowledgeable, concise and more than qualified for my needs. Excellent
Review from verified client
May, 2019
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
I needed clearer direction on where and how to make my investments work better for me.
How has Jayna Shah helped you?
Jayna was able to establish the best route for me and make my investments work to my advantage with clear advise and at the right risk level for me.
Have you seen the outcome you were hoping for?
Yes absolutely, my investments are growing and I am satisfied that when the time comes my pension arrangements will work well.
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
i was recently divorced and needed some a good financial advisor to help me in wealth management and securing my pensions.
How has Jayna Shah helped you?
she explained all the options available, all the risks involved and helped me select the best pension plan.
Have you seen the outcome you were hoping for?
its too early as its pensions.
What could they have done better?
I am hoary with the service i received. it was professional yet i felt it was done in a warm and friendly manner.
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in Sussex
What were the circumstances that caused you to initially look for an adviser?
needed help with finacial planning
How has Jayna Shah helped you?
srted out pensions and investments
Have you seen the outcome you were hoping for?
yes
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I wanted to explore long term investments.
How has Jayna Shah helped you?
She discussed with me my total financial situation and we agreed on what my objectives were.
Have you seen the outcome you were hoping for?
Yes
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Jayna Shah helped you?
Retirement planning following the transfer of an occupational pension transfer
Have you seen the outcome you were hoping for?
Very much so with ongoing reviews which are very helpful
What could they have done better?
Very happy with Jayna’s depth of knowledge
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
Lump sum payment on leaving the service in 97.
How has Jayna Shah helped you?
Recently advise on investments, pension and pension transfers.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
March, 2019
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
We had not put any thought into getting any pension provision in place since starting the company 20 years ago.
How has Jayna Shah helped you?
Helped us maximise our contributions.
Have you seen the outcome you were hoping for?
Our plans seem to be forming well and we should be able to retire comfortably when the time comes.
Review from verified client
February, 2015
Overall
Advice
Service
Value
Based in East Sussex
How has Jayna Shah helped you?
Jayna provides excellent advise in a clear and understandable manner. She listens to the requirements and provides solutions with her recommendations. Jayna has great knowlege in financial areas and I would highly recommend her to anyone.
Review from verified client
February, 2015
Overall
Advice
Service
Value
Based in West Sussex
How has Jayna Shah helped you?
Jayna offers very helpful financial planning advice. We needed to arrange a pension. Jayna listened very carefully to our needs and helped us arrive at the best solution.
Review from verified client
January, 2015
Overall
Advice
Service
Value
Based in East Sussex
How has Jayna Shah helped you?
Mrs. Jayna Shah has been my financial advisor since 2010. Over the years we have built up a relationship of trust and, of course , continuity which is of great importance to me. My portfolio had grown at a very satisfactory rate, and should any question arise, I know that I can get in touch with Mrs. Shah at any time. Mrs. Shah also has the gift of explaining financial matters to a non-specialist in a lucid and succinct way which is very helpful. I can only wish that we may have years more of such a good cooperation.
Review from verified client
January, 2015
Overall
Advice
Service
Value
Based in East Sussex
How has Jayna Shah helped you?
She listens attentively and provides clear and sound advice explaining the options available to you.
Review from verified client
January, 2015
Overall
Advice
Service
Value
Based in East Sussex
How has Jayna Shah helped you?
Jayna explained all aspects of the product I went for clearly and without jargon. Since then I have had to get in touch twice and both times received a reply within 24 hours - gret service!
Review from verified client
January, 2015
Overall
Advice
Service
Value
Based in East Sussex
How has Jayna Shah helped you?
Jayna provided a very professional and personal service. She systematically talked through my possible options and future goals. She explained the jargon in a simple way and was very accommodating in terms of location meeting and time. She completely understood my situation and has advised me accordingly. Her company fees and set up are very transparent, and i am delighted to be onboard.