Reviewed for

Insurance and Protection ( 13 )

Mortgages ( 16 )

Pensions ( 4 )

Equity Release ( 1 )

Auto Enrolment ( 1 )

Investments and Savings ( 8 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 1 )

£100k - £200k ( 1 )

£50k - 100k ( 1 )

Up to £50k ( 16 )

Client reviews

First impression from a user who is not yet a client

November, 2018

Overall

Please provide a brief comment about your experience with Mark

Very pleased with the consultation and information given.

First impression from a user who is not yet a client

November, 2018

Overall

Please provide a brief comment about your experience with Mark

Mark comes across as an intelligent, honest, confident and all round nice guy with a clear idea of where he wants to go in the industry. He still has some way to go with qualifications but he recognises this and is seeking advancement. I was impressed with Mark's knowledge and commitment and I am confident he will achieve his goals. Mark was the first adviser that I spoke to and before deciding whether or not to use his services I need to speak to other advisers to get a more rounded opinion but so far Mark looks good.

First impression from a user who is not yet a client

November, 2018

Overall

Please provide a brief comment about your experience with Mark

good advice

First impression from a user who is not yet a client

August, 2017

Overall

Please provide a brief comment about your experience with Mark

Very clear explanation of the options available. Complete transparency on cost and levels of service available.

First impression from a user who is not yet a client

November, 2016

Overall

Please provide a brief comment about your experience with Mark

Mark has a friendly approach and reassuring manner.

First impression from a user who is not yet a client

June, 2016

Overall

Please provide a brief comment about your experience with Mark

Only had initial meeting but I would say positive so far.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Cheshire

How has Mark Haymes helped you?

Mark is a great guy. He's professional, excellent at what he does and will find the best deals available for you. He gives frequent updates and I felt like i received a very personal service. I would highly recommend him.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Mark has been very helpful in arranging the mortgage.His contact with us was fantastic.He is generous with his time and thoroughly professional in his approach.I have no hesitation in recommending him to family and friends.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Flintshire

How has Mark Haymes helped you?

Excellent, personalised, efficient and prompt service. I was very impressed by Mark's dedication to the job and his easy assebility even outside working hours. His knowledge and expertise made the arduous task of securing the correct mortgage in the required time very easy. I have and will recommend him to my friends.

What could they have done better?

Keep up the good work.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Mark explains things clearly so you know what is being proposed. He understands our needs and builds a plan around that

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Professional approach with regular communication

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Explains everything clearly and understandable

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Merseyside

How has Mark Haymes helped you?

Mark was very helpful, we were delighted with the quality of service he provided. He could not have been more helpful, we recommened him to our friends who also used him and would not hesitate to recommend him again.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Very thorough, excellent service

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Takes the hassle and worry of often confusing technical details and communicates them in a manor that is easy to understand. He seems to go above and beyond what you would expect, making his services available to you day and night. His biggest attribute in my opinion is his ability to guide you though the process in an incredibly open and friendly way, at no point making you feel your affairs are not being handled to the highest standards.

What could they have done better?

I could not ask for anymore.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Mark is incredibly diligent and offers fantastic service an value for money. You can leave him to get on with the job.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Mark has an excellent approach to clients, investing plenty of time up front in really understanding our situation and our aspirations. He then prepared a comprehensive pack explaining the recommended products which a layman could understand. The home visits were also a welcome touch given our young family.

What could they have done better?

The fees that we paid for setting up the products were fair and good value. They could have been signposted more clearly through the early discussion, possibly with reference to sector averages given it was the first time we have paid fees of this nature.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Merseyside

How has Mark Haymes helped you?

We approached Mark, upon a friends recommendation, when we decided to purchase our first home. We explained to Mark that we had limited knowledge of the finances involved, and that we were seeking professional, reliable advice. From the start, Mark was thorough in his explanations; he left no stone unturned in terms of our understanding, and was patient during times when we needed further guidance. Mark talked to us about our finances, and the "affordability" of a mortgage. He explained how the mortgage should fit around our lifestyle and not consume all of our incoming cash each month. He arranged our mortgage with Halifax after detailing the many options available to us as first time buyers, also making us aware of our options at every point. Mark suggested some solicitors to us too, which we used, and were very happy with. The purchase of our property took 6 months in total; far longer than we expected considering there was no chain either end! The main issues where with the seller of the property, so it was out of our hands. Mark supported us through every twist and turn and was always at the other end of the phone or an email when needed, even late at night or at weekends. Mark also put us in touch with our home insurance provider, and helped us to set up our life insurance and critical illness cover, again the advice we received was completely impartial and professional, we never felt obliged or pressured into any decision we made and we can't thank Mark enough for that. He certainly made purchasing our first home less stressful than it could have been. I would (and have) recommend Mark to my closest friends and family.

What could they have done better?

Mark really does have all the bases covered. Speaking from the perspective of a first time buyer, I couldn't have asked for anything more. Communication was excellent, I really can't see areas to improve at this point.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Mark is a valuable asset, helps to explain certain things to me. Its easy to make mistakes without the proper guidance. When doors have been closed to me, Mark has found other and often better solutions. Mark provides multiple paths that lead to your financial goals.

What could they have done better?

Mark could do with an update on his website ;)

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Mark is always at hand, he returns calls promptly and gives us realistic advice in all aspects of his field....

What could they have done better?

Mark has his financial advice and management to a T

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Very approachable, knowledgable, accessible, friendly and a great help to us. Always made time for us and always very quick to respond.

What could they have done better?

Nothing!

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Communicates well and works efficiently

What could they have done better?

None

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Merseyside

How has Mark Haymes helped you?

Mark always responded immediately to any issue I had. Very easy to get along with and so made the stressful part of buying a house a lot easier. Got us a great deal on our mortgage and went through countless options. Always answered the phone and was easy to contact to have a conversation regarding the mortgage/solicitors.

What could they have done better?

Honestly couldn't be happier with the service.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Mark always takes the time to explain the products and the reason for choosing them - leaving you with full control and feeling like you are well informed.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

Mark provided a number of quotes and illustrations based on a detailed understanding of our requirements and financial situation, he talked us through each and made sure we fully understood our options allowing us to make an informed decision. He kept us regularly upated throughout the process of our applications which was particularly beneficial in respect of our mortgage. We chose to use an adviser rather to avoid the hassle of dealing with several companies to find suitable insurance products and to make sure we weren't choosing inadequate policies as a result of our own inexperience. Mark exceeded our expectations and made the whole process straight forward and stress free. I couldn't recommend him highly enough.

What could they have done better?

We genuinely couldn't suggest an improvement - we took life and income protection as well as a mortgage based on Mark's advice and are completely satisfied with what he's done for us.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Cheshire

How has Mark Haymes helped you?

After giving Mark all my financial information he came up with the best offer which met our needs

What could they have done better?

No comment

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lancashire

How has Mark Haymes helped you?

pro-active and responsive, good knowledge of market and lenders, good relationships with both commercial and domestic lenders.