Reviewed for

Insurance and Protection ( 28 )

Mortgages ( 15 )

Pensions ( 269 )

Equity Release ( 4 )

Retirement income (annuities, drawdown) ( 72 )

Auto Enrolment ( 4 )

Investments and Savings ( 115 )

Pension Transfers - Non Specialist ( 42 )

Inheritance Planning ( 23 )

Long Term Care ( 3 )

Pension Transfers - Specialist ( 26 )

Financial Planning ( 17 )

Financial Mentoring ( 3 )

( 1 )

Reviewers' assets

£500k+ ( 24 )

£200k - £500k ( 53 )

£100k - £200k ( 35 )

Up to £50k ( 51 )

£50k - 100k ( 39 )

Client reviews

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil’s strengths are his breadth of knowledges and his honesty. That means we get to talk about all our issues and sometimes that means business for him and sometimes not.

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in West Yorkshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Yes

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

He advised me to change to a new platform

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Proactive but not intrusive. Gives clear explanations to questions. He has given us clear guidance with reference to my husbands pending retirement.

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

I remain happy with what Neil does for for all the same reasons as above . It is difficult to believe how bad things have been economically for the last 3/4 years and with his help we have been able to carry on our lifestyles with confidence and security of sound financial planning. He remains readily available to us and provides an excellent service.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Clear and practical asdvice

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Advised me on pension dates

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Keep me informed of any changes to my investments and pension fund performance.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has given sound advice about pensions, the market has been trying for the past couple of years and we still seem to be on track.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

General financial advice as and when questions/ situation required

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

increase in savings.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil is always ready and willing to give great advice

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

He has kept us up to date and on track for our future

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has always been active with his advice and responds quickly and in full to any questions

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil continues to provide us with financial planning advice for both the short term and long term and helps ensure that our investments are continuing to grow.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Helped in pension transfers and advise on securing funds and accessing cask when required.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

With Pension advice

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has advised me on where to keep my money received for my early retirement pension. Neil always gives me the best advice and I trust him implicitly.

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

I have needed to ask questions as my fiancial situation has chagneed. Neil is very responsive and fully engaged with my situation I find his advice helpful and understandable

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Following advice from Neil Gilbourne about investing my Pension I have been able to move abroad and have been living in Chiang Mai, Thailand where, thanks again to Neil's advice and support my investments have provided me with a very comfortable standard of living. Neil continues to monitor my investments to ensure that I receive the optimal investment options available to me I am also able to contact Neil on a regular basis should I need to ask his advice on further budgeting strategies

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I contacted Neil in 2016 when I was due to retire from work

How has Neil Gilbourne helped you?

Neil went through all my pension schemes before retiring

Have you seen the outcome you were hoping for?

I seem to be on track

What could they have done better?

I am satisfied with every thing that has been done on my behalf

Repeat review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

I’m not an expert in investing ect so rely on Neil to look after me, so far I think he’s doing ok, better returns are always good though

Repeat review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil and his team provide me with excellent financial advice and support that has enabled my wife and I to retire early with the knowledge that our investments are being well managed.

First impression from a user who is not yet a client

August, 2023

Overall

Please provide a brief comment about your experience with Neil

I found Neil to be knowledgable, helpful and down to earth. Specifically explaining things in simple terms and I felt completely comfortable with his advice. Neil made it very clear where there were risks and took particular effort to ensure he understood what risk levels I was happy with and that he understood my objectives. At no time did I feel under pressure or commit to any solution and we explored a number of options before I made a commitment.

Neil's reply

Thanks for your honest words

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I have been saving for retirement for 35 years, no other advisor has proactively looked for the best investment for me.

How has Neil Gilbourne helped you?

Explanations to questions raised. Discussed what is right for me.

Have you seen the outcome you were hoping for?

Not yet, but i am hopeful, and that is not because of the effort that Neil has put in.

What could they have done better?

Crystal ball perhaps

Repeat review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Has kept me updated and provided advise and help during the last year.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to retire and was advised by the two pension funds that I had that they would not respond unless I had engaged a financial advisor

How has Neil Gilbourne helped you?

Advice, review of pension options, and most importantly, dealing with the pension funds

Have you seen the outcome you were hoping for?

So far yes (there is still one pension fund to go as I haven't actually retired yet).

What could they have done better?

I have no idea - never done this before - all seems okay to me.

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

general update

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

To give advice for long term savings,how to make the most out of our savings so we could look at early retirement

How has Neil Gilbourne helped you?

He showed us how we could take a risk on the stockmarket at a level we were comfortable with.He helped to give us confidence regarding what to do with our money to get the most out of it in order to plan for the future

Have you seen the outcome you were hoping for?

We have seen an outcome we were hoping for.My husband and myself have retired early with a comfortable lifestyle

What could they have done better?

I don't think Neil could have done better, Neil has got us where we are today,without his help both myself and husband would definately still be working

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has helped myself and my husband by giving us advice on how we can make the most of our savings and investments.How we can get monthly payments from our pensions that are tax free.His advice on investing in the stockmarket and how much risk your prepared to take has got us where we are today.Both myself and my husband have retired early and enjoying the fruits of our labour.Neil is very patient at explaining things and makes sure you fully understand what he is advising you about.We are very grateful to Neil for all his help and would definately recomend his help and advice to anyone,we think he is one in a million.

Repeat review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Helped with my pension and given advice

Repeat review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Good advice in uncertain times

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My original advisers ceased trading and I needed advice.

How has Neil Gilbourne helped you?

Yes very much so, he always keeps me informed and constantly monitors my portfolio.

Have you seen the outcome you were hoping for?

Without a doubt!

What could they have done better?

Not much!

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Due to current market conditions little more he can do for me at the moment.

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil always provides excellent financial advice that meets my needs for both my current and future financial planning.

Repeat review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Due to early retirement, Neil gave me advice on where it was best for me to keep my money. I trust his advice with the utmost confidence and will continue to use him in the future for all of my financial advice.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

The company I worked at did a new pension and Neil was the person who did it

How has Neil Gilbourne helped you?

Pension advice

Have you seen the outcome you were hoping for?

Not has what I had hoped but with covid etc it was expected

What could they have done better?

Not sure

Repeat review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has given good advice with reference to my pension

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was planning on retirement. I had several pension policies on which I needed advice.

How has Neil Gilbourne helped you?

Neil showed me how I could retire a year or so before I was planning on doing so. I happily took Neil's advice!

Have you seen the outcome you were hoping for?

Yes, I retired about a year earlier than I thought possible.

What could they have done better?

I should have met him earlier.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Wanting to plan for my retirement.

How has Neil Gilbourne helped you?

Neil has given me excellent advice about my pensions and investments.

Have you seen the outcome you were hoping for?

Neil has enabled me to achieve my goal of retiring early.

What could they have done better?

Nothing that I am aware of.

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has kept me up to date with my pension plan

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Reaching a milestone age

How has Neil Gilbourne helped you?

To invest a group of different small pensions into a product which provided maximum flexibility for my pension choices.

Have you seen the outcome you were hoping for?

Yes

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Well Neil is doing good in this harsh environment at the moment I no things will get better, I have faith nee we Neil..

Repeat review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Advice given

Repeat review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has advised me Neil's advice has helped me to retire from work and to be financially secure and help desk with investing some inheritance i have received.

Repeat review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

I receive regular updates and advise on transfers of investments when affected by market changes,also has I recently retired advise on drawing down pensions without out penalties .

Repeat review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Secured my pension in a downturn

Repeat review from verified client

May, 2022

Overall

Value

Service

Advice

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Don't think so. Have been tied uo in personal matters.

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has been a big help in the decisions we have made,my husband was able to retire a year earlier than we expected and is now helping us towards sorting our financies out for the future and how to get the most out of our money.Had we not met Neil i can honestly say we would not be in the position we are today and we would still both be working.I definately value his expertise.

Repeat review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has kept me update on my pension and has advised accordingly

Repeat review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Given me sound advice with any problems i have!!

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Always responsive to queries

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Excellent financial advice regarding my pension planning and how best to invest for the future.

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Whether you speak to Neil or any member of the team, the service is always top quality. I wouldn't go anywhere else for help and advice with financial matters. I have never had to deal with finances in the past but when I was left some money I was guided to what was best for me and my needs. I highly recommend Neil without a doubt.

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has looked after my pension for many years and I find his advise and knowledge great for my needs

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has continued to provide excellent and timely advice in a very professional and accessible manner and I have been able to take advantage of this advice and future financial planning to start making plans for retiring abroad, which has long been a dream of mine.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on my Pension Policies.

How has Neil Gilbourne helped you?

He showed me how I could retire, earlier than I had planned too.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement age

How has Neil Gilbourne helped you?

made an appointment in 2016 to see Neil and went through all my finances. and what i could expect from my pension pot and if I had enough to be able to retire.

Have you seen the outcome you were hoping for?

so far yes

What could they have done better?

not sure as I have never used the services of a financial adviser so I have nothing to compare.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

At the time the interest on savings was very poor and pension's weren't good either, I wanted my little pot of money to work a little harder for me so got in touch with Neil to help me do just that

How has Neil Gilbourne helped you?

Came to visit me at home told me about himself and explained what he and his company does, he gave me advise on what was available and what it could do for me, short term, long term, high risk, low risk ect ect,

Have you seen the outcome you were hoping for?

The first couple of years were very good, but not as of late, still better than the banks though so can't complain times are hard at the moment

What could they have done better?

Well this I don't no, I'm not qualified in finances, thats why I trust Neil and his colleagues to make my money grow for me.

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Continuing with advice and monitoring of pensions and investment income.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

To make better use of our finances

How has Neil Gilbourne helped you?

Adviced us where to invest our money

Have you seen the outcome you were hoping for?

yes, but not really knowing what to expect l

What could they have done better?

lower charges

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

To help me sort my pensions out.

How has Neil Gilbourne helped you?

Neil was very helpful help me to sort my pensions out to get me the best for my money.

Have you seen the outcome you were hoping for?

Yes I have seen the best outcome for my money.

What could they have done better?

Nothing Neil was very good at explaining what was going to happen to my money and get my the best for me.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Thinking of moving and retiring early

How has Neil Gilbourne helped you?

Explaining the possibility of early retirement, something I didn’t think was possible

Have you seen the outcome you were hoping for?

Not yet

What could they have done better?

Wish we had met 15 years ago instead of 15 weeks

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Continuing to advise on my approach to pension planning

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has ensured that my pension fund has continued to grow above my expectations.

Repeat review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Great advise about pensions I hold

Repeat review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

We have discussed splitting up my pension pot to see if we can get growth out of a portion of it.

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Advise on maintaining the maximum from our pensions.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

no

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has still got us heading in the right direction with our investments and hopefully my husband will be retiring next year.

Repeat review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has given me good sound advice

Repeat review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

I keep in touch with my investments online but if I have a problem I speak to Neil and he puts me straight ,exemplary service

Repeat review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has worked with Julia (my wife) and I over the last 12 months to ensure that despite the on going pandemic caused market crash and resultant effects on pension funds and investments world wide to ensure that we have not seen a reduction in our available income and that our gross wealth continues to grow . I am both delighted and amazed that without increasing the risk levels of investments or pensions but with a couple of changes on the proportion of wealth invested in our various funds that despite continuing to withdraw cash at the same rate as previous 2 years we are back to a similar or maybe even slightly better overall position than we were prior to the crisis last March. His availability to us remains excellent and his calm demeanour even when obviously bemoaning circumstances that he wasn't in control off has had a hugely calming and stress reducing effect in the most difficult of economic times.

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Yes, arranged release of some of pension fund.

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

The advice from Neil has enabled my pension fund to increase exceptionally well despite the current situation.

Repeat review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

I use the service less frequently now but whenever I do get in touch there is always someone ready to help and response is always brilliant. A great service that I would recommend to everyone.

Repeat review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Great advice on my pension needs

Repeat review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil continues to provide excellent advice in a very professional and accessible manner. I am more than satisfied with how my finances and investments are performing right now and feel very comfortable discussing future plans and options with Neil either face to face or over a secure video link.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Neil Gilbourne helped you?

Neil undertook a review of my financial status, my current pension performance and gained an understanding of my retirement expectations / motivation accompanied by an appraisal of my thoughts on risk. A full report was provided with a risk analysis of certain scenarios v retirement time line forecasting pension fund availability at any certain time

Have you seen the outcome you were hoping for?

Too early to confirm

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Advice in retirement, pensions and investments. I

How has Neil Gilbourne helped you?

I have utilized Neil's expertise on many occasions over the last few years. Due to my satisfaction with his advice my wife and youngest son now invest through 3R

Have you seen the outcome you were hoping for?

Thus far happy with the outcome

What could they have done better?

Not really, possibly communication with customers.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Change in working hours

How has Neil Gilbourne helped you?

gave advice on various pension pots and provided a strategy to semi retire.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Cannot think of anything which could have been done better

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

To sort out my pensions

How has Neil Gilbourne helped you?

Put all my pensions into one pot

Have you seen the outcome you were hoping for?

So far

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

The sale of land

How has Neil Gilbourne helped you?

Gave advice on how to invest a lump sum and save tax

Have you seen the outcome you were hoping for?

Partially

What could they have done better?

Nothing

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Required advice on our pensions & savings to allow us to invest our monies for a comfortable retirement.

How has Neil Gilbourne helped you?

He gave us invaluable advice & guided us through what appeared to be complicated options.

Have you seen the outcome you were hoping for?

It is very early days for us yet but we are happy with his continued input & advice.

What could they have done better?

Nothing we were more than happy with the advice given to us.

Repeat review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has managed my pension fund excellently during difficult times.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Required advise on pensions

How has Neil Gilbourne helped you?

Yes he gave me a clear plan on the best route to take

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Difficult to say as first time I have used an adviser

Repeat review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil maintains a regular contact to ensure any changes in circumstances are factored into financial planning options

Repeat review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has always been available when we need him to discuss certain areas. We would never hesitate in recommending him to our friends.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Making my funds grow and make more return, for my future.

How has Neil Gilbourne helped you?

By switching my funds from the Halifax, to True Potential and now to Aviva.

Have you seen the outcome you were hoping for?

Yes, by making my funds grow and making my investment.

What could they have done better?

Nothing.

Repeat review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Advising on ongoing investment strategy in the wake of COVID19

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with Neil

Neil was very clear, open and responsive to my questions

Neil's reply

Thanks You david for the responses we look forward to working with you

Repeat review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Great advice on pensions

Repeat review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Advise pension transfer and advise on where to invest also when not to change any current pension investment.

Repeat review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil offers leading edge options and is not scared to give us options to change.

Repeat review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Kept me updated.

Repeat review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

With the advice Neil has given us we are heading in the right direction for my husband to take early retirement in a couple of years,instead of having to work for another 7yrs.

Repeat review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has kept in touch offering his help if needed.

Repeat review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Up until covid 19 all the investments and pension had been doing above expectancy so i have been very pleased and Neil has been keeping in touch on a regular basis in these uncertain times.

Repeat review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Given advice

Repeat review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Has kept me updated on aspects of my pension

Repeat review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Continued contact and support/guidance on Pensions. Also put together a great mortgage deal for me, quickly and efficiently too

Repeat review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has looked to keep in touch with his client base through the recent volatile stock market changes to provide perspective

Repeat review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

By improving the value of my two ISA's and private pensions with his company, also better percentage increase than any of the banks can offer!

Repeat review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has worked with my wife's pension transfer and creation of long term savings plan. With me he has worked on the long term investments plans utilising my late fathers bequest to ensure income is available when required but the total family wealth is maintained despite the indifferent market conditions.

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Always available to give sound advice and a great facilitator

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

made me some more money

Repeat review from verified client

February, 2020

Overall

Advice

Value

Service

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Kept me up to speed.

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Good quality and service, advice makes sense

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has organised my pension into a new fund ready for when I decide to retire.

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has kept an eye on my pension and advised me of better offers. Neil speaks in a language that is easy to understand

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil is always fully engaged with the situation I am in. I find he is quick to get to the point and is able to explain complex situations easily. He is good a giving advice, including informing difficult decisions.

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil is helpful, listens to you and makes constructive suggestions on how to run your finances.

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Advice continues to be fair and unbiased, aiming to achieve the goals set out at the onset of our agreement. Current returns seem to be good, but the vagaries of political and economic changes make short to medium planning difficult

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Neil Gilbourne helped you?

Attended my home address on several occasions, giving advice in a very professional way

Have you seen the outcome you were hoping for?

Has been less than a year

Repeat review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Review on pension great advise

Repeat review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

I am extremely satisfied with Neil’s service and advice. I find he has a very relaxed yet professional style (rather like taking advice from a very knowledgeable and ‘cautious’ friend). I am always assured by his wise words regarding my investment and options and outcomes.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was reaching the age of 60 and I needed advice on specific pension funds

How has Neil Gilbourne helped you?

He quickly and efficiently took my finances and various funds in hand and got them so that they are better controlled and better monitored

Have you seen the outcome you were hoping for?

Yes, all my pension finds etc. are in the shape I need them to be. Neil was involved personally and explained things clearly and well and in terms I understand. He does not mind going tover the same topic more than once if I need it

What could they have done better?

I am very happy with how Neil handles my finances. The only area I could see for minor improvement is in him being a little more proactive

Repeat review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Continual sound expert advice from Neil. His team has also recently helped me with mortgage advice

Repeat review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil and his team are professional and efficient at every request I make. I would definitely recommend them to anyone wishing to invest their money because I know that Neil knows his stuff inside out and is able to explain things in a way that even someone like me can understand.

Neil's reply

M thanks for the kind word Merry Xmas and y new year

Repeat review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Continues to be accessible and helpful whenever needed

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Pensions in different places

How has Neil Gilbourne helped you?

Advice on merging

Have you seen the outcome you were hoping for?

Yes

Repeat review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

It has put me more in control of my pension

Repeat review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Switch

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Wanting to retire early

How has Neil Gilbourne helped you?

Explained how to get the best out of my pensions.

Have you seen the outcome you were hoping for?

So far everything that was discussed has been done quickly and efficiently.

Repeat review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Neil has helped me to convert an old Pension fund into cash and income instead of a fixed annuity. There has not been much else recently since my pension funds are invested into various managed funds which needs to be left to grow. I don't know about value for money but the review does not allow it to be left. I have not done a comparison of charges but the review does not allow it to be left.

Repeat review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

He has kept on giving me an excellent service.

Repeat review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Neil Gilbourne helped you since your last review?

Passed all information in an understanding way.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Need help with my finances and Neil was recommended to me

How has Neil Gilbourne helped you?

Neil is very helpful to the point and will speak in layman's terms

Have you seen the outcome you were hoping for?

I will over time

What could they have done better?

Neil and his team are at the end of the phone or email when ever I need help or advice

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

My finances and pension plans were in a mess -Neil helped with the tidying up process, of sorting the wheat from the chaff.

How has Neil Gilbourne helped you?

Made the process easier to understand and a more pleasant than expected experience!

Have you seen the outcome you were hoping for?

Hopefully in the years to come.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I wasn't looking for a financial adviser, Neil contacted me to offer his services and at the time I had a pension which I had frozen and wasn't doing anything for me....this is where Neil excelled

How has Neil Gilbourne helped you?

Neil, explained how he could help me with making the pension grow, without further contributions.

Have you seen the outcome you were hoping for?

Absolutely and more!

What could they have done better?

I wished I had talked to him earlier..!

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I needed to bring my pensions together to make it easy.

How has Neil Gilbourne helped you?

He visited our home at a time which suited. Neil is extremely easy to approach and his knowledge is great. All of the pensions where consolidated and now we have to only think of one instead of lots.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Neil is an adviser for my work

How has Neil Gilbourne helped you?

It was through my employer that he helped me sort my pension

Have you seen the outcome you were hoping for?

well he helped get my pension sorted

What could they have done better?

nothing he was very helpful and a nice guy,

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Work pension

How has Neil Gilbourne helped you?

Sorted my pension out great advice

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on investments for the future and how my investments would enable me to be able to retire early.

How has Neil Gilbourne helped you?

Neil helped by asking what risks we were willing to take on the stock market.We were cautious as it is hard to save in this day,but with a little bit of a risk he has made good of our investments.

Have you seen the outcome you were hoping for?

We have seen the outcome we were hoping for.I have been able to take early retirement and we are hoping my husband will be able to retire in a couple of years.

What could they have done better?

I don't think he could have done better,he was always at the end of the phone for any questions we might have had.He was willing to come to our house in the evenings so we didn't have to take time out from work and only left when he knew we were confident in what that we understood everything that had been discussed.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Company pension advisor.

How has Neil Gilbourne helped you?

Restructered my personal pensions so they worked much better.

Have you seen the outcome you were hoping for?

Up to this point in time i am very pleased with the result but ultimately only time will tell because it is along term investment, but it easy to view regularly on line to keep so i can keep up to dare with it all.

What could they have done better?

Up to this point Neil has made my pension earn more money for me so really i don't know what more he could do.

Review from verified client

April, 2019

Overall

Service

Advice

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

To sort my pensions and give advice.

How has Neil Gilbourne helped you?

Advised me of the best place to get a good return on various small pensions.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

The company I worked for in the past had Neil Gilbourne to sort the company pension .when i left the company I contacted Neil and he advised on my pension

How has Neil Gilbourne helped you?

Great advise on pension

Have you seen the outcome you were hoping for?

Yes very pleased at the outcome

What could they have done better?

I’m not sure on that not being an expert on pensions

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Consolidation of a number or company and privater pension plans into one scheme

How has Neil Gilbourne helped you?

Discussed options for pension portfolios and investments, reviewed risk strategy, and advised on current regulations

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't think of any areas that fell short of my expectations

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Multiple pensions from several past employers probably underperforming.

How has Neil Gilbourne helped you?

Compared existing investment returns against potential if moved some of pensions... Made me aware of potential to draw down some of pension funds to consider early retirement.

Have you seen the outcome you were hoping for?

So far the outcome appears in line with expectations, though too early to determine if will deliver what I am looking for

What could they have done better?

Presentation of reports and information is comprehensive and very professional... However much of the important detail is buried within the reports, tables and graphs... I suggest a summary table of the key data a client would be interested in, particularly around the charges being applied to my investments.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Required financial investment planning assistance

How has Neil Gilbourne helped you?

By meeting my financial expectations and providing me with a plan suitable for my needs.

Have you seen the outcome you were hoping for?

Yes so far

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Self employed.

How has Neil Gilbourne helped you?

Excellent advice, easy to understand.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

To consolidate multiple pension schemes.

How has Neil Gilbourne helped you?

Moved all pensions into one well performing fund and set up new ISA.

Have you seen the outcome you were hoping for?

Yes, good returns to date and advice along the way.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Had numerous pensions for the past 30 years, wanted to consolidate, no previous advisors had helped.

How has Neil Gilbourne helped you?

Consolidated the pensions into one and keeps a lookout for the best solutions/Deals.

Have you seen the outcome you were hoping for?

yes.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

needed sorting out and simplyfing.

How has Neil Gilbourne helped you?

explained everything in simple terms so that you understood what was going on and made the paperwork side of things easy.

Have you seen the outcome you were hoping for?

so far so good.

What could they have done better?

dont think he could.

Review from verified client

October, 2018

Overall

Advice

Value

Service

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Still working and the need to deflect pressure.

How has Neil Gilbourne helped you?

Sound advice.

Have you seen the outcome you were hoping for?

Not yet.

What could they have done better?

Earn greater profits!?

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

My Pension plans needed to be consolidated.

How has Neil Gilbourne helped you?

He sorted out my existing plans and put them into one plan.

Have you seen the outcome you were hoping for?

ongoing plan the outcome is unpredictable.

What could they have done better?

Nothing

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Change of employer different pension scheme at company.

How has Neil Gilbourne helped you?

He advised what was best for my situation ref pension.

Have you seen the outcome you were hoping for?

I have not at present but awaiting new app so it can be viewed.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Pension Transfer.

How has Neil Gilbourne helped you?

Very knowledgeable professional advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to sort my pensions into one pot.

How has Neil Gilbourne helped you?

Neil was able to get all my pensions put into one fund.

Have you seen the outcome you were hoping for?

Yes i have.

What could they have done better?

Nothing he was very helpfull all the way through

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I received a random phone call from some government department about reviewing my pension and it was Neil they passed my detail on to. I was a bit apprehensive as I didn't know him from Adam but when I mentioned his name other people had heard of him and said he was good. Neil's been looking after my pension for 5 years now and it's done much better in that time than in the previous 15 years. I wish I'd known about him sooner.

How has Neil Gilbourne helped you?

I had 3 separate pensions which had been frozen as I had taken out a company pension and they weren't making much between them. He consolidated these and moved them to a different pension provider. I was amazed at the difference after the first year. My pension was actually making a profit, and quite a substantial one.

Have you seen the outcome you were hoping for?

The outcome was beyond what I had expected. Many pension advisors seem to talk in a foreign language and you don't have the faintest idea what you're agreeing but Neil explains it all in a way I can understand.

What could they have done better?

There's not really anything I would want him to change. I think Neil has got it right already.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Keeping my pension portfolio working hard.

How has Neil Gilbourne helped you?

Transferred pensions to achieve better performance and accessibility of funds.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing I can think of.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I have a number of smaller pensions plus a main pension that had gone through many brokers who had done nothing, exept take a fee.

How has Neil Gilbourne helped you?

Neil had a proper discussion to consolidate those pensions into one place, take the hit to move away from older type pensions and move into the 21st century.

Have you seen the outcome you were hoping for?

Yes, Neil proactivly looks after my pension.

What could they have done better?

Apart from turning up with cake? (please don't) just continue to make the best all around return on my Pension

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I have a number of pension pots and wanted advice on utilising them for retirement.

How has Neil Gilbourne helped you?

He advised on taking tax free lump sums, where to move FSAVC, SERPS opt out money, ISAs, and other investment vehicles.

Have you seen the outcome you were hoping for?

I believe so. My funds have been moved to make access and return easier. There are some more funds to sort out and the proof will be when I come to access the funds.

What could they have done better?

Not sure but maybe work on methods to explain things better to a suspicious person.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Coming up to my retirement age and l thought l could sort my pensions out by myself. A big No was the word so l contacted Neil and his company .

How has Neil Gilbourne helped you?

Neil came to my house and we went over my 5 different pensions from my life . He is a very professional person and l felt confident in the way he was going to sort it for me and his advice .

Have you seen the outcome you were hoping for?

Still on going but we are nearly there . With different pension providers it's trying to get things moving.

What could they have done better?

Nothing. I think Neil and his staff are excellent and Very professional.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Investment.

How has Neil Gilbourne helped you?

By looking at my tax and getting my investments handled by Dolphin Brewer.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

Nothing

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Poor advice from our previous advisors . The sale of our business.

How has Neil Gilbourne helped you?

We wanted an active management of our money and be proactive in the decision making . We needed advise on all the options open to us and also advice on tax planning . Neil was able to to satisfy all our requirements and was very knowledgable in all areas .

Have you seen the outcome you were hoping for?

We have seen the first part our out money invested and are happy with the arrangements made . It fits our risk attitude and desire for an active management . We are receiving regular reports from our portfolio manager . It is too early yet to access what financial return will be achieved .

What could they have done better?

I can honestly say there is nothing at this stage he could have done better

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I needed a qualified financial advisor to advise on transferring from a final salary scheme in to a more flexible pension scheme.

How has Neil Gilbourne helped you?

He gave me quality advice on the pros and cons as well as carrying out due a thorough appraisal of my financial position both now and for the future. He together with his team also completed all of the administration surrounding the transfer.

Have you seen the outcome you were hoping for?

Yes very happy with the service and outcome.

What could they have done better?

Whilst I am always happy to offer constructive criticism, in this case the service and advice was excellent and could not be improved upon.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

My wife’s retirement.

How has Neil Gilbourne helped you?

Collected together and reinvested personal pension. Facilitated income from these investments when inretired.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Defined benefits transfer. A sizeable DB Pension Pot into a more flexible scheme.

How has Neil Gilbourne helped you?

Advised me the best place to put my Pension Pot for flexibility, control and better return (though goes up n down of course!).

Have you seen the outcome you were hoping for?

Not yet completed. A complex operation, lots of checks n balances (all for the good!).

What could they have done better?

Nothing. Neil has made time on a number of occasions to explain the ins and outs of an essentially fairly complex process, which would have taken me months to clarify for myself (if indeed I ever coul)! Very satisfied.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was wanting advice on a draw down pension.

How has Neil Gilbourne helped you?

He advised me on a range of options and discussed each one to see which would be the best for my needs.

Have you seen the outcome you were hoping for?

Yes . The outcome Was actually better than what I was expecting although at the time of filling in this feedback I am still waiting for the plan to go ahead. But it was explained this could take a few months.

What could they have done better?

When I read this question I sat and thought about it and apart from coming up with suggestions like we could have had better biscuits or better range of coffee I think Niel did his job well he presented us with all the facts. Advised us on the best way forward and then listen to my needs and then we put the plan in place

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

retirement is close.

How has Neil Gilbourne helped you?

Advised on taking tax free lump sums, consolidating pensions, consolidating ISAs and unit trusts.

Have you seen the outcome you were hoping for?

Not yet since all work has not been completed however it seems to be proceding ok.

What could they have done better?

Not sure since this is a first and probably last time I will need to go through such an activity and it is still ongoing

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I've known Neil now for about eleven years. After putting in an offer for my first house, I turned to Neil and his wife Louise for advice and proceed in getting a mortgage.

How has Neil Gilbourne helped you?

Neil offered his advice along with his wife Louise on the range of mortgages on the market. With me being a first time buyer, it was all new to me. They both explained the process really well. With me being self employed too, Neil advised on taking out insurance polices which would cover the mortgage if I had an accident or became ill.

Have you seen the outcome you were hoping for?

Very Satisfied with Neil's services. I now have the keys to my new house and can rest assured my mortgage will be covered in an event of a accident or illness.

What could they have done better?

Neil and the team at 3R financial services have fulfilled my expectations. I honestly can't thank him and the team enough.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Wouldn't like to say.

How has Neil Gilbourne helped you?

Very helpful.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

best return for the savings that we have.

How has Neil Gilbourne helped you?

explained different ways to get the best return.

Have you seen the outcome you were hoping for?

early days.

What could they have done better?

do not no until we see how our savings mature

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Didn't feel the pension company I was with at the time was giving me the best outcome for the money invested,.

How has Neil Gilbourne helped you?

He looked at all of the different areas where I could invest my pension and came up with a better one with less hassle and hopefully more returns for the money invested,.

Have you seen the outcome you were hoping for?

Not yet it was only halfway through this year so no not yet,.

What could they have done better?

As above considering my investment fund as only just been changed over I have no negative feed back.

Review from verified client

September, 2017

Overall

Advice

Value

Service

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Needed to bring together several different pension funds into one single fund .

How has Neil Gilbourne helped you?

Neil did a brilliant job in bringing together my pension funds.

Have you seen the outcome you were hoping for?

Yes and more.

What could they have done better?

From my point of view everything I wanted was achieved so nothing in my opinion needs improving.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Wishing to take some of my pension pot as a lump sum.

How has Neil Gilbourne helped you?

Advised which funds to take and which to leave plus moving some of the remaining funds to alternate pension providers.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

July, 2017

Overall

Advice

Value

Service

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Poor returns on existing investments and plans.

How has Neil Gilbourne helped you?

Identified suitable pension and investment strategies to maximise growth.

Have you seen the outcome you were hoping for?

Yes, our investments have grown by a fantastic margin and we have every confidence that 3R will continue to provide this level of service.

What could they have done better?

I'm not really knowledgeable enough to be able to comment really but we did look around before choosing 3R and found their approach the most personable and economical. I haven't used the portfolio on-line functions as the necessary security and time you need to spend managing it seems onerous.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

To consolidate and advice to maximise retirement income.

How has Neil Gilbourne helped you?

He helped to sort out numerous small pensions and advised on suitable investments.

Have you seen the outcome you were hoping for?

We have a clearer idea of what our financial situation will be on retirement.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Needed a pension.

How has Neil Gilbourne helped you?

He helped me find an appropriate pension.

Have you seen the outcome you were hoping for?

Broadly yes, my investment had grown, though the world economy has made it less than it might have been, but of course that's the same for everyone.

What could they have done better?

Not being a qualified financial advisor myself it's difficult to say if he could have done better but on a personal note I believe he has done all he could and I'm satisfied he's looking after my pension well.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Lump sum pension investment and inheritance and trust planning.

How has Neil Gilbourne helped you?

Neil has arranged the transfer of pension fund and arrangin correct trust funds for the family.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing springs to mind

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

We needed to get our finances in some sort of order!.

How has Neil Gilbourne helped you?

Neil answered all our queries regarding several different financial aspects.

Have you seen the outcome you were hoping for?

Yes quite satisfied with the service we have received.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Working and getting older not any younger, wanting to save more than I have done for the future and what to do and where is the best place to put it and thing to do with it.

How has Neil Gilbourne helped you?

By showing and telling me where to put and get the best out of my savings and pensions investments for now and the future.

Have you seen the outcome you were hoping for?

Yes I have and will do already.

What could they have done better?

No there isn't, have known Neil for a few years now and wouldn't go to anybody else for help and advice.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

An income in my retirement.

How has Neil Gilbourne helped you?

Advised pooling current pension schemes into another that enabled access to funds at all time with no restrictions.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

The warm friendly and at times humerous approach helped me see clearly the way forward for which I am eternally grateful

Review from verified client

February, 2017

Overall

Value

Service

Advice

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Having taken early retirement/redundancy I needed assistance with pension planning, investments and inheritance tax planning given the potential value of my estate.

How has Neil Gilbourne helped you?

He has created with my full involvement and understanding a portfolio of investment and pension products which whilst complying with my risk profile also should generate the funds I required within my specific circumstances both for me and my wife, children and grandchildren going into the future.

Have you seen the outcome you were hoping for?

Simply yes . The plan is in place, income has started to flow and I feel my needs and requirements are being looked after.

What could they have done better?

Not much, the great thing is we get on well and to date the trust I have put into him ( and his team) has been met with great good will and i believe an excellent portfolio of products. If anything he may just need to ensure he collects everything required in one visit........including signatures on exceptionally complicated forms.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

NEEDED ADVICE.

How has Neil Gilbourne helped you?

SIGNPOSTED ME TO CORRECT AREAS FOR ADVICE IN A SIMPLE STRAIGHT FORWARD MANNER.

Have you seen the outcome you were hoping for?

YES.

What could they have done better?

N/A

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

retirement and future planning.

How has Neil Gilbourne helped you?

Offered suitable advice and useful tips. He fully understood both current needs and longer term goal. Consolidation of a number of smaller investments was a key recommendation to maximise overall efficiency.

Have you seen the outcome you were hoping for?

Recommendations were clear and advice has been followed to ensure the best returns are achieved.

What could they have done better?

So far the advice has been clear. The need for repetition is fundamental to fully understand how the investments would be applied to meet the aspirations of myself.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I found the whole pension scheme just mind blowing so i asked for advice.

How has Neil Gilbourne helped you?

I believe he gave me the advice i needed.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I don't think anything.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

i had various pension plans with different providers and wanted to see if it would be better to have them all in one plan or leave them seperate.

How has Neil Gilbourne helped you?

He reviewed what i had and advised accordingley.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

Nothing

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

The interest rates at my current saving provider where very low.

How has Neil Gilbourne helped you?

For investments and pension advice.

Have you seen the outcome you were hoping for?

We have had a good result in both areas.

What could they have done better?

At present nothing his advice was clear and explained in simple terms

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I had varying amounts of funds spread across six pension schemes that I had acquired over my working life. I wanted to consolidate them into a pension plan for my retirement which I am hoping to take in September 2017 when I reach the state retirement age of 65.

How has Neil Gilbourne helped you?

My wife and I felt that Neil understood our requirements and what we are hoping to achieve in retirement. He explained the risks involved and we spoke about the options available to us. We asked Neil to set up a draw down pension for us using the most appropriate provider for our needs. Neil and his team have done all of the work involved in contacting the various providers and arranging transfer of the funds.

Have you seen the outcome you were hoping for?

Neil recommended Prudential as the pension provider which we were happy to go along with. They were one of my previous providers and had performed well over the years. It is to early to say how things will go over the coming months and years but I am pleased with the arrangements so far. I know that the majority of my previous providers had transferred the funds to Prudential but this is not showing in my on line account with 3R which is something I will speak to Neil about in the New Year.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Complicated situation with several pension funds and retirement approaching. Needed help to understand options and decide upon a strategy.

How has Neil Gilbourne helped you?

Advised how to maximize savings in period before retirement (perhaps we should have seen him sooner!) Assessed our attitude to risk. Advised on all options, (including how to maximize savings before retirement), pointing out benefits and potential drawbacks of each option. Helped us define the strategy and set up the funds.

Have you seen the outcome you were hoping for?

Yes, so far. Not retiring for a couple more months so the benefits should come later.

What could they have done better?

Not a lot really. He realizes it can be complex and is happy to go back over information to help understanding if it not clear.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I had several pension funds and wanted advice on combining them so that the money worked harder for me and so it was easier to keep track of.

How has Neil Gilbourne helped you?

He advised me to combine most of my funds and leave one as it was as this would give the best results.

Have you seen the outcome you were hoping for?

Yes, the funds are doing as expected and I can easily keep track of everything online.

What could they have done better?

Nothing at the moment, but if there is anything I know I can talk to him to sort things out.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I know nothing about this subject, so needed someone who did.

How has Neil Gilbourne helped you?

He was very friendly and knowledgable and spoke in layman's terms.

Have you seen the outcome you were hoping for?

As I am a new client I cannot say until time has passed.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I needed to consolidate my portfolio and get a better return from my investments and pension.

How has Neil Gilbourne helped you?

By planning my pension provision and advising on investment strategy.

Have you seen the outcome you were hoping for?

Yes, we opted for ethical portfolios and are already seeing much better returns.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

retirement plans.

How has Neil Gilbourne helped you?

went through all my pensions and financial needs. explained every thing in detail gave me options as the best way going forward. made sure that I understood before I made any decisions.

Have you seen the outcome you were hoping for?

before seeing the financial adviser I was not sure how If was financially ready for retirement.

What could they have done better?

none that I can think off

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Needed to invest lump sum and sort finances out generally.

How has Neil Gilbourne helped you?

Very patient and understanding. Good sound advice.

Have you seen the outcome you were hoping for?

Completely.

What could they have done better?

Nothing better

Neil's reply

Anita thanks for your honesty. I am sure we both agree diary management needs to improve.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension Planning due to new government rules.

How has Neil Gilbourne helped you?

Provided clear advice with no obligation and discussed various senarios that would meet my objectives.

Have you seen the outcome you were hoping for?

Yes, simplified and consolidated a number of pensions into a single flexible pension.

What could they have done better?

Nothing. My IFA has kept me up t date with the progress of pension transfers. I'm very happy with the service provided.

First impression from a user who is not yet a client

July, 2016

Overall

Please provide a brief comment about your experience with Neil

Excellent contact. Very straightforward explanation and good advice. Will use Neil services in the future.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

3R gave good advice regarding SIPPs and help us achieve funding our new business site.

How has Neil Gilbourne helped you?

From start to finish neil ensured very thing was sorted very promptly and efficiently.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

General business activity.

How has Neil Gilbourne helped you?

With sorting pensions and lie assurance.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

I became a contractor/ consultant using a psc. I needed advice on keeping some money for the future.

How has Neil Gilbourne helped you?

Advised a pension and isa. We have an ongoing conversation as I value Neils advice.

Have you seen the outcome you were hoping for?

All in good time. These things take a number of years to mature. I am confident that were on the right path.

What could they have done better?

Got me a guarantee of the future? I don't know. He gave me the advice I wanted in the way I wanted it at the time I was able to talk to him.

First impression from a user who is not yet a client

April, 2016

Overall

Please provide a brief comment about your experience with Neil

Very helpful.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has Neil Gilbourne helped you?

He gave clear and easy to follow advice on options, the benefits, the possible negative effects and the potential outcomes.

Have you seen the outcome you were hoping for?

This is the first year of the plans and the outcomes are not evident at present.

What could they have done better?

Nothing, he was available at all times to ask questions and present when I needed explanations and guidance.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I had several frozen pension funds and needed help to sort themy out.

How has Neil Gilbourne helped you?

He took all the funds and put them into one place meaning that I now have one large fund instead of several small ones.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that I can think of.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Advice about private pensions.

How has Neil Gilbourne helped you?

Sorted everything to one place.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Inhertitance windfall.

How has Neil Gilbourne helped you?

Gave understandable advice on risk v reward and options to suit that profile.

Have you seen the outcome you were hoping for?

Yes, whilst we all wish for more, the return was better than I would have achived without the hazzle of havng to understand the market myself.

What could they have done better?

Yet to reach the end of our 1st year with Neil, but he is always willing to explain. Look forward to his reviews and updates

Review from verified client

February, 2016

Overall

Service

Value

Advice

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Previous pension company would never give any information out on your policy.

How has Neil Gilbourne helped you?

Sorted previous company out,found a better policy and explained everything in plain English.

Have you seen the outcome you were hoping for?

Yes,and a lot better than previous company.

What could they have done better?

Nothing that I can think of.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Unemployment.

How has Neil Gilbourne helped you?

Sound honest advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing I can think of

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

The poor returns being received on my savings.

How has Neil Gilbourne helped you?

Helped me to decide the level of risk l was comfortable taking with my money and suggested suitable options for me. Set up easily accesible information online so l can check what's happening with my money whenever I want to.

Have you seen the outcome you were hoping for?

I am happy with results so far.

What could they have done better?

Nothing I can think of. He has always been available whne I had a question or needed a meeting and provides answers promptly.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Retirement planning and investment / savings advice. I wanted a more professional approach and better returns.

How has Neil Gilbourne helped you?

Consolidated by various pension pots, gave pension advice on my wife's final salary schemes (i.e. keep them where they are), consolidated our old PEP's. ISA's, Bonds et al into one investment pot while maximising the tax benefits available. This is particularly the case with my pension planning and impeding reduction in relief for higher-rate tax payers.

Have you seen the outcome you were hoping for?

1. It all managed into one portfolio that is easy to review; 2. I feel confident that I do not have to take such an active role in managing my savings and pensions (which I did badly) know that I have only one person to go to now; 3. the returns have been better than the current market would suggest (i.e. not lost as much) but the over all trend is encouraging and far better than I was doing.

What could they have done better?

Nail me to the floor when making arrangements to see me. More on-line forms to complete rather than printing off and sending by post or pdf

Neil's reply

Niall i will bring the hammer and nails next time. Point taken on the PDF Forms i will relay it to the providers

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Maturing ISAs and wanting to finish work early.

How has Neil Gilbourne helped you?

Reinvested ISAs. Advised about pension pot.

Have you seen the outcome you were hoping for?

Reinvested ISAs. Time will tell.

What could they have done better?

Nothing I can think of. Also advised regarding unrelated financial matter.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

nearing retirement.

How has Neil Gilbourne helped you?

explained all the options clearly.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

nothing

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Had savings that were not working for us.

How has Neil Gilbourne helped you?

He advised us where to put our money so it would work for us.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

So far he couldn't have done any better our money is growing

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Pension services.

How has Neil Gilbourne helped you?

To set up my pension and retire with all expectations realized.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

None, all services done and carried out in a professional manner

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Changes to the pension rules.

How has Neil Gilbourne helped you?

I was given clear facts about the changes to pension plans, which gave me the confidence to change the type of pension to a more suitable plan for my particular circumstances.

Have you seen the outcome you were hoping for?

After a short period of time I am reassured the changes were right for me, and my future feels more secure.

What could they have done better?

I have no complaints.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Reviewing pension provision.

How has Neil Gilbourne helped you?

Spreading the risk.

Have you seen the outcome you were hoping for?

I will tell you in 3 years.

What could they have done better?

Sometimes contact can be delayed by a few days

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Had some "dead" pensions that required grouping together.

How has Neil Gilbourne helped you?

Neil pulled my pensions together into one package, which simplified my pension arrangements.

Have you seen the outcome you were hoping for?

yes- the amount in my pension fund is higher than expected and has been increasing in value.

What could they have done better?

nothing that I required at the time.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

SIPP advice.

How has Neil Gilbourne helped you?

good advice and very efficient, wish id know about neil years ago.

Have you seen the outcome you were hoping for?

very nearly, now in the hands of solicitors.

What could they have done better?

very knowledgeable and efficient

Neil's reply

Just need to add that you are purchasing a property and thats why you have mentioned solicitors

Review from verified client

February, 2016

Overall

Value

Advice

Service

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Pension advise due to changes made by goverment.

How has Neil Gilbourne helped you?

collated pensions and helped tracking down frozen pentions.

Have you seen the outcome you were hoping for?

yes.

Review from verified client

February, 2016

Overall

Value

Service

Advice

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Pension needed reviewing.

How has Neil Gilbourne helped you?

He did all the work.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Needed advise on finding a good pension plan.

How has Neil Gilbourne helped you?

Be providing that advice and moving my pension from its original provider to the new one.

Have you seen the outcome you were hoping for?

More or less although the global economy has had a large impact on the expected growth.

What could they have done better?

Set up a direct debit to pay into the pension each month. It was part of the intended plan but for some reason didn't happen at the pension transfer stage and I only became aware of it after some time had passed. I was then left to see to it my self which I have still not done yet.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Pensions originally then on to remortgage and relevant insurance.

How has Neil Gilbourne helped you?

Pensions advice and new mortgage ( hopefully) :-).

Have you seen the outcome you were hoping for?

So far so good.

What could they have done better?

Process flow chart and where you are on it? Twice weekly updates on progress.?

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I needed financial advice.

How has Neil Gilbourne helped you?

I had several frozen pension funds, Neil helped me pull them all together in one place.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing I can think of

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to amalgamate all my pension together. Neil came around to my house in the evening when it was best for me and started putting the process together.

How has Neil Gilbourne helped you?

Neil is in the middle of working my pensions out and stays in touch and lets me know what's happening.

Have you seen the outcome you were hoping for?

No not yet but this is not Neil's fault it has been mine by not having the time to get the things done Neil has asked for.

What could they have done better?

Left my iPad alone. (private joke) No he's been very good

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Had a lump sum to invest .

How has Neil Gilbourne helped you?

He helped by offering sound and knowledgeable advice . He explained everything so that we could understand and nothing was rushed. He has helped us and we feel happy with the service he has given to us.

Have you seen the outcome you were hoping for?

We have got better returns on the monies we have invested than we were getting before. Neil was able to show us different products that were suited to our needs.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

there was no personal contact with my previous insurance company.

How has Neil Gilbourne helped you?

he sorted out all our financial requirements.

Have you seen the outcome you were hoping for?

I have no complaints.

What could they have done better?

So far, I am happy with his financial advice.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

needed to sort out private pension and general finances.

How has Neil Gilbourne helped you?

Tied up loose ends by investing other monies such as endownment policies into a new flexible pension scheme.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Simplify jargon esp. in regard to on line.

Review from verified client

February, 2016

Overall

Value

Service

Advice

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Not satisfied with ISA rates where I had monies invested - very poor returns.

How has Neil Gilbourne helped you?

Guided me re where to re-invest to maximise my returns based on the risk factor I was prepared to accept.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Under the circumstances do not think he could have advised any better.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I had several pensions which were difficult to keep track of so i contacted Neil for advice and now have one pension which works harder for me and is easy to keep track of and then when i knew my financial situation i was able to sort out my will.

How has Neil Gilbourne helped you?

He went through the options of pension depending on what risks i was willing to take.

Have you seen the outcome you were hoping for?

Yes things are growing steadily.

What could they have done better?

I don;t know of anything.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I am within ten years of retiring and I ask Neil to help me plan my finances accordingly.

How has Neil Gilbourne helped you?

Neil and his team managed to get my pension and other savings into a firm that was both easy to understand and also uncovered more savings than I believed I had.

Have you seen the outcome you were hoping for?

I was extremely pleased with the service and speedy results from Neil.

What could they have done better?

Now that the various processes have been set up they are working well (I especially like the web-based information on my savings). However, I found the set up a little clunky

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

My father needed help.

How has Neil Gilbourne helped you?

Understood what I wanted and still continues to assist me in my financial affairs.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I do not think that Neil could have done any more than he does.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Pension.

How has Neil Gilbourne helped you?

Advised me on my pension.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing he new what he was talking about very good advisor

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Pension atcwirk.

How has Neil Gilbourne helped you?

Advised on pension rtc.

Have you seen the outcome you were hoping for?

Yes very pleased.

What could they have done better?

Not sure very happy with what as been done

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Company pension.

How has Neil Gilbourne helped you?

Pension advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Not sure Neil could have done more unless he can predict the market.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Needed a will, needed to sort pensions into one provider.

How has Neil Gilbourne helped you?

Responded instantly, good advice and pension has risen dramatically and saved me £1000.00 on insurance costs pa.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I had some underperforming pentions.

How has Neil Gilbourne helped you?

Neil advised me on several options explained all the options in a clear and simple way.

Have you seen the outcome you were hoping for?

My investments have not performed well but it is a long game not quick fix.

What could they have done better?

Cannot fault Neil he is there when I need him but is not pushy

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Following loss of husband.

How has Neil Gilbourne helped you?

Neil helped advise me with the best available options of which to invest my capital, giving me lots of advise and different options. He also gave me time to think and look into each one, so I wasn't rushed into anything.

Have you seen the outcome you were hoping for?

Yes I have.

What could they have done better?

Nothing!

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Had a few small work related pension schemes which i hadnt got a clue about.

How has Neil Gilbourne helped you?

He looked into all of them individually explained them all to me and pulled them together into one neat package.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing, He is always available to talk to no matter how trivial and will always help or give suggestions on where to go if he cant help directly

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Change of financial circumstances.

How has Neil Gilbourne helped you?

Provided a range of options for our future planning.

Have you seen the outcome you were hoping for?

Better than expected.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Sort my pension.

How has Neil Gilbourne helped you?

Gave me sound advise on what to do with my pension.

Have you seen the outcome you were hoping for?

Not yet.

What could they have done better?

Nothing

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has Neil Gilbourne helped you?

Explained very succinctly and understood what we wanted to achieve.

Have you seen the outcome you were hoping for?

Policy better than previous.

What could they have done better?

Can't suggest anything at the moment

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Needing to make a will.

How has Neil Gilbourne helped you?

Put me in touch with people to help me sort it out.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

He could have done nothing better

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

After contracting cancer I decided to look at my pension as my need are more likely shorter term than originally expected. I spoke to a Pensionwise Advisor who gave guidance but not advice or direct help. I obtained Neil's details from a friend who spoke highly of him.

How has Neil Gilbourne helped you?

Stopped me incurring excessive income tax on money I was drawing to purchase a holiday home and arranged a more structured plan.

Have you seen the outcome you were hoping for?

Yes although my existing pension providers seem very slow in providing information.

What could they have done better?

I cannot think of anything that could be improved.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

My wife and I became totally confused about the financial market, its up and downs and what to do for the best. We know we needed to make our pensions work better for us, but had no idea which boxes to tick.

How has Neil Gilbourne helped you?

Meeting Neil and his team soon put our minds at rest. They spoke our language. Explained everything in detail. Answered all our questions honestly.

Have you seen the outcome you were hoping for?

So far all looks very good. If only someone would invent a crystal ball that really works...that would be a bonus.

What could they have done better?

At present, Neil and the 3R Team have done all they can do. Ask me that same question when I come to retire. Only time will tell. Right now, my wife and I are very happy with the financial decisions Neil and his team helped and advised us to make.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Review of my pension plan.

How has Neil Gilbourne helped you?

He helped me to make an informed decision about my pension fund.

Have you seen the outcome you were hoping for?

Not yet as the market is very volatile so not expecting much increase at the moment but it has 15 years left to run.

What could they have done better?

Nothing really as he made it very easy for me to understand.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Previous adviser emigrated.

How has Neil Gilbourne helped you?

Helped us to transfer pension to a SIPP. Arrange various insurances including buildings and contents and life policies.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was contacted by a previous employers pension scheme advising how much was in my pension with them, asking if I wanted to take it in cash.

How has Neil Gilbourne helped you?

I contacted Neil through find an adviser in your area, he soon got in touch with me & arranged a meeting to discuss. After going through all my pensions he advised what might be the best opportunities for me, he explained what I could do with my money/pensions now & in the future & left me to consider all option available to me. After considering these I emailed Neil to arrange another meeting (at my home after work hours) this enabled my partner to also be there, no rush went through everything again until I was sure of what I wanted to do, and started the ball rolling moving my private pension to the Prudential & leaving my other pensions where they are.

Have you seen the outcome you were hoping for?

I'm extremely happy with the out come. Neil's advise & information was invaluable & put my mind at rest for the future. Because of speaking with Neil I'm now looking at cutting my working week to 3 days in the next year or so, something I thought the government had made impossible for me, but no I can do it if I want, 57years old & I'm definitely looking forward to being 60.

What could they have done better?

I don't think he could have done any more than he did. Sometimes it yourself that holds you back. It's the time it takes you (the person) to ask the right person the questions you have been thinking about. I know I didn't think about my pensions until my previous employers contacted me. I had a pension. I didn't think the pension I had was worth contacting a financial adviser about. When I was offered cash (it was quite a lot of money for me) my first thought was take the money, I returned the form saying I wanted the money but their forms didn't get back to me & at this point I started to think should I seek advise & I don't now why but that was when I looked for an adviser, and when looking it was being offered for the first 1/2 hr meeting free. My advise to anyone thinking about should I ask - do it what will you loose. Neil came to my home, I didn't feel intimidated, he was happy to go over everything until I was happy with his information there was no rush at anytime.

Neil's reply

It's always nice to be able to do the job especially when you get questioned as it removes all of the pre conceived ideas that clients can have when we first meet them, as people are cautious as we are dealing with people's life savings. It would be great if every client questioned as you did. See you on your review and keep checking your plans.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

new pension laws and finance is a minefield and most people need it to be explained in laymans terms.

How has Neil Gilbourne helped you?

very easy to understand.

Have you seen the outcome you were hoping for?

yes took a bit longer than expected but got a good outcome.

What could they have done better?

no I don't think he could

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I though I should have a review of my finances particularly in respect of my Pension planning. The relaxing of the Pension rules announced by the governament prompted me to seek advice.

How has Neil Gilbourne helped you?

Neil understood my needs and goals and spelt out clearly the pros and cons of the decisions I had to make.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I would have liked to have been kept informed of the progress of when setting up of my consolidated pension. This is crucial when you have multiple pension providers to deal with.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

My husband passed away in September and made me a beneficiary of his pension which he managed with Neil for 6 months.

How has Neil Gilbourne helped you?

Neil was absolutely brilliant. The day after my husband passed Neil messaged me to say not to worry about anything, he had all Paul's wishes and finances to hand and gave me his number to contact. Neil came to visit me shortly after that and explained absolutely everything in layman's terms, which mattered a great deal with everything else going on.

Have you seen the outcome you were hoping for?

Absolutely, he gave me brilliant advice which helped me to make important decisions without having to worry at all. When the paperwork came through Neil went through everything with me and stayed until I felt confident enough and understood all that was said.

What could they have done better?

I can honestly say I don't think Neil could have done anything better. He was friendly, approachable and absolutely knew his stuff and managed to make me understand everything that was going on. I would recommend him to everyone I know.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

taken early retirement.

How has Neil Gilbourne helped you?

gave various options and sorted best for my circumstance.

Have you seen the outcome you were hoping for?

good outcome but only been with Neil for three months.

First impression from a user who is not yet a client

November, 2015

Overall

Please provide a brief comment about your experience with Neil

Very helpful.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

The need to find a Financial Advisor that spoke my language and one that I could trust.

How has Neil Gilbourne helped you?

Neil and his colleague, Scott Hudson helped me to decide on the best course of action required to make my pension work better for my particular needs in retirement.

Have you seen the outcome you were hoping for?

Part time self employed.

What could they have done better?

Without the aid of a crystal ball to determine the financial future. Neil and Scott could do no more.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has Neil Gilbourne helped you?

Gave me some sound advice about what to do with my frozen pension.

Have you seen the outcome you were hoping for?

only just moved my pension.

What could they have done better?

nothing really

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

early retirementand and advice for investing in others areas.

How has Neil Gilbourne helped you?

down to earth easy to understand advice in all areas spends time making sure you understand the pro's and con's of the investments he is offering.

Have you seen the outcome you were hoping for?

good outcome for myself.

What could they have done better?

think of nothing he could have done better in the time I contacted him to setting up the various pensions/isa's

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Dissatisfaction with current providor.

How has Neil Gilbourne helped you?

Sorted out pension provision for me.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Satisfactory in every way

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Neil consolidated a number of pension 'pots' for me into one scheme that seems to be currently performing really well, so I spoke to Neil about life insurance and income protection.

How has Neil Gilbourne helped you?

For life insurance and income protection, Neil helped to fully assess my needs, and to investigate a number of possible options, which was vital for me considering the current levels of my income and expenditure.

Have you seen the outcome you were hoping for?

Barring a couple of tweaks as a result of medical information, the providers which Neil and I reviewed have satisfied my current needs - all thanks to Neil and his expertise.

What could they have done better?

I have liaised with Neil now for around 5 years, and have found his knowledge of the financial industry consistently enable any issues and requirements I have are fully satisfied

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

i knew very little about my personal pension.

How has Neil Gilbourne helped you?

by moving my pension allinto one.

Have you seen the outcome you were hoping for?

if my retirement age comes down yes.

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was wanting to reduce my working hours and wasn't sure if I could afford to do this particularly as I am currently the only wage earner.

How has Neil Gilbourne helped you?

Neil looked at my works pension and gave me the confidence to go ahead and reduce my working week down to 3 days by supplementing my wages by taking my pension early.

Have you seen the outcome you were hoping for?

I will be going down to 3 days a week as from September and couldn't be more pleased. The lump sum that I will be getting I am going to invest into another house to rent which will provide me with additional income. I could not have wished for a better outcome. If I had not met Neil then I would still be working 5 days a week. I am now looking forward to a better work life balance.

What could they have done better?

I don't think Neil could have done anything different. His friendly manner is unique and he makes you feel at home instantly he is not in the slightest bit stuffy like financial advisers I have met in the past.

Neil's reply

Lynn thats genuinely made me happy. It is corny, but its always good to help and after years and years of exams and hard work its nice to sometimes make a genuine difference to peoples lives.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Received a cold call regarding my pensions from some government agency. I was a bit dubious as I don't normally accept cold calls. Neil was the advisor who was allocated to review my pensions.

How has Neil Gilbourne helped you?

Neil transferred all my existing pensions, which were doing nothing, to another pension company. My pension is now actually gaining some profits.

Have you seen the outcome you were hoping for?

I'm not actually paying anything into this pension but I can still see growth. Before Neil consolidated my pensions they were doing virtually nothing.

What could they have done better?

From my point of view there wasn't anything he could have done better. He did exactly what he said he was going to do.

Neil's reply

Thanks

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was approached by a company asking if I would like to see a New Financial Adviser.

How has Neil Gilbourne helped you?

Neil helped me to put my money into a new pension which soon made a profit, I also was able to take a Lump Sum when required. He was very helpful & efficient.

Have you seen the outcome you were hoping for?

My pension is currently ongoing and hopefully I will see it grow over the coming years.

Neil's reply

Thanks pat

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I needed to consider my current pension and investment arrangements.

How has Neil Gilbourne helped you?

Neil undertook a review of my investments and pensions and recommended some changes.

Have you seen the outcome you were hoping for?

I am very happy with the arrangements that Neil put in place and the fact that he regularly checks in with me to make sure everything is OK.

What could they have done better?

Neil did a great job and continues to keep in contact with me. I can't think of anything he could have done better.

Neil's reply

Thanks Chris

First impression from a user who is not yet a client

July, 2015

Overall

Please provide a brief comment about your experience with Neil

Friendly, approachable and clear in his explanations of what I need

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

I found the financial adviser very well spoken,polite and helpful. He made every thing clear as to what was better for me and better in my intrests . He phoned up to make sure i was still ok for the oppointment times.

What could they have done better?

he could have brought the biscuits nothing i can add to make his advice any better

Neil's reply

Thanks george

Review from verified client

April, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Bit of all right really

What could they have done better?

test

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

.

What could they have done better?

.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Very helpful, friendly, explained things in a language we could understand.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Excellent explanation of how to move my pension in order for it to hopefully perform better, made all aspects simple to understand

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Straight forward talking, no jargon, clear and precise

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Easy to talk too and explains everything that you can understand.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Clear straightforward advice after listening. Consolidated multiple pension schemes into one and performing very well.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

He found my pension money from Prudential even though they said I didn't have any!! Very pleased with the service we have received from Neil. 5 Stars.

What could they have done better?

Nothing really he is very knowledgeable in his work, just keep doing what you are already doing very well.

Review from verified client

July, 2014

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Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

3r financial are a very professional company that I would not hesitate to recommend. The adviser we saw Neil Gilbourne is a credit to his company, his knowledge and advice was perfect for my requirements.

What could they have done better?

Nothing

Review from verified client

July, 2014

Overall

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Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Neil explained everything to me in a way that I understood and also asked me if there was anything I needed explaining again Without making me feel embarrassed. I found him friendly and easy to talk to, which I feel is important.

What could they have done better?

I cannot fault Neil in any way he covered everything.

Review from verified client

June, 2014

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Value

Based in Leicestershire

How has Neil Gilbourne helped you?

Neil and the team have helped make sure my investments are in the right place and that they cover my needs.

Review from verified client

June, 2014

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Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Neil took time to fully explore my options and then make sure that I understood what was on offer.

Review from verified client

June, 2014

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Takes time to explain information that is easy to understand.

What could they have done better?

After taking his advice follow up with visit to explain all the paperwork relevent.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

easy to talk to down to earth and always available open an honest

What could they have done better?

nothing springs to mind at the moment

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Neil approached me and offered his services. He displays a proffessional, friendly manner that makes you feel at ease. His knowledge creates confidence to take his advice

What could they have done better?

More regular contact and updates

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Explanations were clear, I didn't feel rushed into any decisions and the outcome met my needs - my pensions are now much easier to track and understand

Review from verified client

May, 2014

Overall

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Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Explained in terms easily understood

Review from verified client

May, 2014

Overall

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Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Neil was very professional and friendly. he gave extremely good advise and explained the details in a very clear way that made everything clear and easy to understand.

What could they have done better?

i can find nothing to say with regard to improvements, as the service was excelent.

Review from verified client

May, 2014

Overall

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Neil understands my needs and has given me sound advice by clearly explaining the options available.

Review from verified client

May, 2014

Overall

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Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Our adviser explained everything in a way which made it easy to understand. As a result we felt confident that we getting products and advice that was tailored for us. He is professional but easy to talk to which can make financial decisions easier to deal with.

Review from verified client

May, 2014

Overall

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Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Neil is a very likeable gentleman and will go that extra mile for you and would recommend him and is services.

What could they have done better?

Bring the biscuits

Review from verified client

May, 2014

Overall

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Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Neil's demeanour at our initial meeting was easy going, friendly and helpful. He did not try to overwhelm me with financial facts and figures but listened to my requirements and concerns. I felt that he was genuinely interested in what I was trying to understand and took on board what I was trying to achieve. He provided me with relevant information that helped guide me to make my final decisions about my pensions and explained any areas of concern. I now feel that I have my money invested in a far better pension plan and I also feel that I have an advisor that I can contact at any time over any question I may have.

Review from verified client

May, 2014

Overall

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

My partner and myself are very impressed with Neil. He is very professional and isn't pushy. Nothing is too much trouble for Neil and answers your questions honestly and most importantly he speaks plain English and doesn't bombard you with technical jargon. We would recommend Neil to anyone.

What could they have done better?

In our opinion Neil is on the right track.

Review from verified client

May, 2014

Overall

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Value

Based in Derbyshire

How has Neil Gilbourne helped you?

Neil is an excellent communicator and has explained financial matters thoroughly and honestly. He is readily available and has flexible ideas. He is friendly, caring and a pleasure to have in your home

What could they have done better?

A monthly newsletter with reminders about financial matters of significance would be helpful.

Review from verified client

May, 2014

Overall

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Value

Based in Derbyshire

How has Neil Gilbourne helped you?

I approached Neil when my (limited) private pension was a mess and misc long term policies all over the place. As is often the case, i thought financial advisers very expensive, especially so with finite resources. My private pension is now far healthier than I could have imagined, with real growth even in the current economic climate. Without doubt the benefits far outweigh the costs, even for someone with modest finances.

What could they have done better?

To perhaps emphasize the importance of continued advise. I, as most people, am guilty of 'swithing off' once the initial good work carried out!

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Responds to requests, easy to talk to and very understanding

What could they have done better?

Not a lot

Review from verified client

May, 2014

Overall

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Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Neil carried out a full assessment of our joint finiancial arrangements, including future proofing and creating the best environment for long term investments and pension planning. Due to the independence of Neil's advice - that he can comapre and contrast a variety of products - we were rather surprised by the variance between products available. The impartiality of advice is a real benefit to anyone reviewing their financials, do not assume that all advisors are the same and i would urge anyone with pension questions to speak with Neil - first consultation is inexpensive and well worth the time.

What could they have done better?

If I was to critically evaluate Neil - and his approach - he can be rather blunt, not entirely sure this is a criticism, possibly that he is quite direct in his approach. He is easy to deal with and quick to respond to questions and keeps clients abreast of new products and legislative changes.

Review from verified client

April, 2014

Overall

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Found a compelling reason to move my Pension.

Review from verified client

April, 2014

Overall

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Value

Based in Cheshire

How has Neil Gilbourne helped you?

Neil at 3rFinancial Services is very approachable with no hard sales push. He takes the time to listen. He fully heeded our personal circumstances, offering full advice on the many different products in the market before recommending the most suitable solution for our situation and the reasons why. Everything is always clearly explained, pros and cons highlighted, attitude to risk. All charges are clearly identified and offer great value for a great service. We fully recommend Neil's honest and professional service.

Review from verified client

April, 2014

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Consolidated my five pension schemes into one, making it easier for drawdown getting close now. Also protected terminal bonuses and avoided exit penalties. Good fund with Scottish Life, made more than enough over the year to cover fees.

Review from verified client

April, 2014

Overall

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Pensions are a complete mine field to me as is pretty much all financial matters so after getting burnt in the past i took the gamble on Neil he didn't let me down and as such I will be using his services again when needed he has gained my trust with his no nonsense approach and ability to explain the complicated financial services

What could they have done better?

Keep up the personal approach as I am less likely to respond to the electronic approach

Review from verified client

April, 2014

Overall

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Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Very good clear adive. Easy to talk with and listened to my points of view also

What could they have done better?

Nothing

Review from verified client

April, 2014

Overall

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Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

We found Neil very personable, he was very knowledgable and efficient. He is a man of his word and we felt at all times confident in his ability and sincerity .

Review from verified client

April, 2014

Overall

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Value

Based in Derbyshire

How has Neil Gilbourne helped you?

Nei is professional to the core, his advice was solid, sensible and closely matched my appetite for risk. Neil gave me the positives and negatives of the available options making sure I was fully and properly briefed allowing me to make the best decision for me. Once decisions had been made the support team clicked into place to make sure things happened as they were meant to . A first rate service.

Review from verified client

April, 2014

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Neil was very helpful and got us through understanding our pensions

What could they have done better?

I thought what he did was spot on

Review from verified client

April, 2014

Overall

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Neil was helpful and efficient in terms our the time it took to complete our needs. Many thanks Neil.

Review from verified client

April, 2014

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Value

Based in Rutland

How has Neil Gilbourne helped you?

Offered me a better pension and found pension money i did not know i had from my previous provider

What could they have done better?

Only dealt with them the once so cant comment.

Review from verified client

April, 2014

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Value

Based in Leicestershire

How has Neil Gilbourne helped you?

Neil and his team listened to what I wanted to achieve and were thorough and professional during the entire process.

Review from verified client

April, 2014

Overall

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Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

He knows how to put pension jargon into understanding how it works and what's best to do for me and my future

What could they have done better?

For me not a. Thing

Review from verified client

April, 2014

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Service

Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Listens to what you want. Prepares clear advice. Provides opportunities I would not have thought about. Is not too pushy!!!

What could they have done better?

Changing companies slowed done some responses. Appears to have resolved this.

Review from verified client

April, 2014

Overall

Advice

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

gives good advice, goes through pros and cons

Review from verified client

April, 2014

Overall

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Has the patience of a saint to get the best financial advice across to an elderly person. Is willing and helpful.

Review from verified client

April, 2014

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

very helpfull made things clear.

Review from verified client

April, 2014

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Value

Based in Warwickshire

How has Neil Gilbourne helped you?

Very approachable and available to talk through queries at almost any hour of the day, challenged our thoughts and attitude to risk to ensure that the right product has been selected.

Review from verified client

March, 2014

Overall

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Neil was able to direct us to investing our money to achieve the best outcome for older age. He is patient and if he is unsure of an answer he is willing to go away find out and return to discuss this ensuring that his clients are totally happy with the outcome.

Review from verified client

March, 2014

Overall

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Neil is a truly professional chap. His is advise seems up to date, current and is with you for the long haul. A local business serving local people but with National attitudes.

Review from verified client

March, 2014

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Value

Based in Leicestershire

How has Neil Gilbourne helped you?

I received competent and professional advice and direction at all times.

What could they have done better?

Nothing as occurred that I can comment on.

Review from verified client

March, 2014

Overall

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Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Excellent first class service, and advice was east to understand yet relevant and comprehensive. Would recommend Neil without hesitation as he has a wealth of knowledge and expertise across a broad area of all financial related aspects.

Review from verified client

March, 2014

Overall

Advice

Service

Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

A friendly approach with a practical outlook. Doesn't baffle you with words that the general public can't understand. Listens to your needs and expectations and advises accordingly. Helpful suggestions to improve financial health for now and the future.

What could they have done better?

Nothing

Review from verified client

March, 2014

Overall

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Value

Based in Nottinghamshire

How has Neil Gilbourne helped you?

Great at understanding individual needs, provides options not just a single solution, information and knowledge seems very up to date and in my case very relevant to my particular requirements. Neil also kept in frequent contact with me to provide updates and progress reports.

What could they have done better?

Nothing immediately springs to mind

Review from verified client

March, 2014

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Value

Based in Cambridgeshire

How has Neil Gilbourne helped you?

Reviewed my current financial status and then made recommendations and provided advice and guidance on investments.

What could they have done better?

Nothing

Review from verified client

March, 2014

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Based in Nottinghamshire

How has Neil Gilbourne helped you?

Neil has been our financial adviser now for over four years since we moved to the Newark area. During this time he has advised us on a wide range of services including pensions and investments. Neither my wife or I have a great understanding of this area and found Neil to be very patient and able to explain things in a clear and straight forward way. We have had a number of financial advisers in the past but have found Neil to be the most empathetic, knowledgeable and supportive. The products we have taken out through Neil have and continue to perform well despite tough market conditions. We would happily recommend him to anyone.

Review from verified client

March, 2014

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Value

Based in Lincolnshire

How has Neil Gilbourne helped you?

Listens first, then gives balanced advice Relaxed, unrushed discussion