Reviewed for

Insurance and Protection ( 1 )

Pensions ( 14 )

Retirement income (annuities, drawdown) ( 2 )

Investments and Savings ( 16 )

Reviewers' assets

£500k+ ( 4 )

£200k - £500k ( 4 )

£100k - £200k ( 5 )

£50k - 100k ( 1 )

Client reviews

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Purchase of premises on Sip.

How has Neil Cowie helped you?

Explained the process and arranged suitable scheme.

Have you seen the outcome you were hoping for?

Still in progress but all provisions are managed via Neil through the providers.

What could they have done better?

I think Neil has done all of what was expected.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

My wife were looking for advise on our investments.

How has Neil Cowie helped you?

Neil asked us a number of questions to enable him to help us make the right choices on monthly pension payments etc.

Have you seen the outcome you were hoping for?

Yes our investments are going very well.

What could they have done better?

I don't think Neil could do much more for us to be fair he even comes to our home when its required for yearly updates and reviews.

First impression from a user who is not yet a client

February, 2015

Overall

Please provide a brief comment about your experience with Neil

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

Understands my situation and advises accordingly

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

Neil has been excellent at understanding my requirements and presenting well explained options to assist me in planning for my future financial requirements.

What could they have done better?

There is nothing that I can think of.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

Listens to our needs. Provides very good guidance, taking into account our risk taking assessments. Provides guidance on tax saving measures.

What could they have done better?

In the first month of investing, several changes to invested funds ( Standard Life Wrap Account) were recommended. This was slightly concerning to us as investment novices. Since then our investments have performed well and the guidance we have received from Neil has been excellent.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

Pleased with the advice given regarding pension planning. A very professional service and straightforward advice.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

Clear advice delivered to my level of understanding of different products etc. Provides a good balance of advice when requested with no pushy promotion of services.

What could they have done better?

No suggestions.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Northumberland

How has Neil Cowie helped you?

Gives good advice tailored to individual circumstances, looking at whole picture for long term needs.

What could they have done better?

Sometimes so much information can be difficult to take in at one go

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

Neil sat down with us at home and explained everything we had enquired about. He was easy to understand and gave excellent advice. He went through everything step by step, always checking we were on the same page and that he understood our goals and attitude to risk.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Northumberland

How has Neil Cowie helped you?

Understands your finances in the context of an understanding of life. Listens, responds, comments appropriately. Tells you when you're talking rubbish. Very trustworthy, hard to remember you are paying him, it's more like chatting with a friend, who happens to know much more than you do about finance.

What could they have done better?

Totally happy. However I'd comment that the star ratings above do not allow accurate rating. The criteria emphasise that you should have compared prices with other advisors (emphasising HAVE). So if you've not compared, you can only give two stars. I haven't as I TRUST him, have worked with the company for many years, and never been let down. You do not necessarily have to have directly compared prices to assess value for money. In addition Q6 below is Household income, is Q3 Household or individual? Doesn't seem to be clear to me, and the need to include pensions could be much more obvious, lucky I spotted it.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

Neil has always put over any advice and recommendations to me in a logical and understandable way. I feel confident that he understands my needs, aspirations and concerns..

What could they have done better?

Perhaps a biscuit with the cup of coffee!

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

Explains all aspects very clearly Understands what we want with investments Never puts us under any pressure to make decisions or changes Proivides excellent and frequent revues. Very easy to contact and has an excellent team working with him. Considering the present state of the market we are very happy with his results.

What could they have done better?

Very difficult to think of anything!

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Northumberland

How has Neil Cowie helped you?

Carefully considered advice ,clearly explained.He does not push mickey mouse investments. A safe pair of hands

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

Over the years we have had a number of financial advisers. My wife and I both feel that he is the best with one or two that didn't rank at all. He tries to sense our needs and to meet them, which is most important. It helps that he works with those who help with our tax affairs. Above all, he has a knowledge of the market but doesn't claim to be a miracle man and he is someone we feel that we can trust when it comes to advice.

What could they have done better?

We have already asked for the format of some procedures to be changed and it is to his credit that we have no need to repeat them here.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Northumberland

How has Neil Cowie helped you?

He gives prompt and friendly service. He explains the reasons for his advice and what he considers good or bad ideas with a view to the risk level we have set.

What could they have done better?

He could be a bit more "up front" as regards his firms fees and cost of services.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

I've been very satisfied with the advice Neil has given me and I like the fact that my portfolio is reviewed and updated regularly and that I can check it online at any time.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Northumberland

How has Neil Cowie helped you?

I find Neil very approachable and willing to give his time with sound advice.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Tyne and Wear

How has Neil Cowie helped you?

he understands my needs and acts on my requirements immeadiately