Reviewed for
Insurance and Protection ( 14 )
Mortgages ( 10 )
Pensions ( 19 )
Equity Release ( 2 )
Retirement income (annuities, drawdown) ( 5 )
Auto Enrolment ( 3 )
Investments and Savings ( 25 )
Pension Transfers - Non Specialist ( 4 )
Inheritance Planning ( 1 )
Reviewers' assets
£500k+ ( 3 )
£200k - £500k ( 3 )
£100k - £200k ( 2 )
£50k - 100k ( 4 )
Up to £50k ( 9 )
Client reviews
Review from verified client
February, 2017
Overall
Advice
Service
Value
Based in Hertfordshire
What were the circumstances that caused you to initially look for an adviser?
Personal commitments did not allow me to have the spare time to really look into my best financial options. Going to an expert assured me the quality of knowledge and advice I was looking for in regard to my investments, mortgage etc that I was looking for.
How has Andrew O'Brien helped you?
By assessing my level of investment risk and generating a perfessional portfolio of ISA stock. Regularly reviewing my portfolio and reccomending amendments based on my current level of risk and anticipated levels of future performance. Providing mortgage advise for my home and let property, providing opportunities to discuss and to work through my requirements, leading to final arrangement of both mortgages.
Have you seen the outcome you were hoping for?
Happy with mortgages chosen. Pleased with performance of ISA Stock portfolio to date.
What could they have done better?
Greater clarity of all charges
Review from verified client
January, 2017
Overall
Advice
Service
Value
Based in Cardiff
What were the circumstances that caused you to initially look for an adviser?
Auto enrolment was around the corner and Andrew was on hand to give the relevant advice.
How has Andrew O'Brien helped you?
Andrew gave us a full personal and business financial review, he explained fully the impact auto enrolment would have on our business and the importance and benefits of saving for our retirement. He gave fair and even handed advice on various aspects of our financial health and i felt safe and secure in the decisions and conclusions we came to. From pensions, to insurance and savings he had relevant and good advice to give.
Have you seen the outcome you were hoping for?
It is early days as yet, however i am confident that all the plans we have made will bear fruit in the not too distant future and beyond.
What could they have done better?
There is nothing i can think of to suggest here, with the advice Andrew has given, i now consider Andrew a personal friend and advisor, I feel I can approach him at any time to address any concerns i may have in regard to many aspects of my protection, savings and future financial health.
Review from verified client
January, 2017
Overall
Advice
Service
Value
Based in Cardiff
What were the circumstances that caused you to initially look for an adviser?
Previously we had received poor financial advise, and we needed to look at pensions urgently.
How has Andrew O'Brien helped you?
Following a assessment on our view on risk, a managed portfolio of investments was introduced to generate the funds needed to meet our pension expectations.
Have you seen the outcome you were hoping for?
The investments have generated the returns required so that we are now on target. Also, the portfolio is regularly reviewed so that it matches our attitude to risk.
What could they have done better?
Not really. We have recovered the situation in a relatively short period of time.
Review from verified client
January, 2017
Overall
Value
Service
Advice
Based in Rhondda Cynon Taff
What were the circumstances that caused you to initially look for an adviser?
I was struggling to find someone to take ownership of my funds and advise the best options for me and my family.
How has Andrew O'Brien helped you?
Excellent support with pension investment and advise on tax free and effects long term. ISA advice and the movement of my funds has increased my investments.
Have you seen the outcome you were hoping for?
More than I was looking for yes.
What could they have done better?
Nothing
Review from verified client
January, 2017
Overall
Advice
Service
Value
Based in Caerphilly
What were the circumstances that caused you to initially look for an adviser?
Previous family used Andrew and also some family inheritance.
How has Andrew O'Brien helped you?
Arranged all money transfers etc to best suit my needs.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Not think of anything at the moment.
Review from verified client
January, 2017
Overall
Advice
Service
Value
Based in Caerphilly
What were the circumstances that caused you to initially look for an adviser?
I did not have the expertise or confidence to sort out my pensions and savings myself.
How has Andrew O'Brien helped you?
Andrew consolidated my pensions into one and gave myself and my wife excellent advice on investments.
Have you seen the outcome you were hoping for?
Yes. I have a very comfortable pension and my investments are doing what I hoped for.
What could they have done better?
Andrew,s knowledge and advice on how to manage my financial affairs has been invaluable. I made a great choice in choosing Andrew to manage my finances
Review from verified client
January, 2017
Overall
Advice
Service
Value
Based in Cardiff
What were the circumstances that caused you to initially look for an adviser?
Managing my personal finances, both immediate and longer term planning.
How has Andrew O'Brien helped you?
Overall view of finances, reviewing existing policies, mortgage, pensions, saving plan for large purchase and continuing with annual review.
Have you seen the outcome you were hoping for?
Yes!.
What could they have done better?
Very happy with advice given and always professional, efficient but personal service. Have recommended without hesitation to other colleagues.
Review from verified client
March, 2015
Overall
Advice
Service
Value
Based in Caerphilly
How has Andrew O'Brien helped you?
Andrew is very approachable, and has a good knowledge of financial issues, he always offers sound advice, and is also flexible with his time, quite often visiting in the evenings after work. I have dealt with Andrew for about 5 years, and am very happy with his advice and guidance. I can highly recommend Andrew to any prospective clients.
Review from verified client
February, 2015
Overall
Advice
Service
Value
Based in Newport
How has Andrew O'Brien helped you?
When we sold our pharmacy in 2012 Andrew had already been advising us about forward financial planning. Having been with HSBC both as a premier account holder and a business account holder, we made an appointment to see a Premier advisor. Unfortunately they did not turn up for the appointment, indeed we are still awaiting a response from HSBC. So since we retired Andrew has been totally responsible for our financial advice. He regularly reviews with us our strategy whether it be inheritance tax advice, pensions, ISAs etc.etc. All fees charged are transparently clear. In summation we recommend Andrew.
Review from verified client
February, 2015
Overall
Advice
Service
Value
Based in Monmouthshire
How has Andrew O'Brien helped you?
From my perspective the products offered by the financial services industry to the man in the street have, in recent years, multiplied both in number and complexity. The waters of the “Pension Seas” alone have become tortuously difficult to navigate for the uninitiated. Without Andrew’s knowledge, advice and expertise I would most certainly be adrift and heading for the rocks. Their is nothing rushed about Andrew’s approach. He takes the time to listen and provides clear and comprehensible options - low on jargon and high on content. I am grateful for his financial guidance.
Review from verified client
February, 2015
Overall
Advice
Service
Value
Based in Caerphilly
How has Andrew O'Brien helped you?
Very easy to approach. Explains Financial issues very clearly. Has always given us the best advice with our finances. Will always make time for us & answer all our quires.
What could they have done better?
Nothing comes to mind
First impression from a user who is not yet a client
June, 2014
Overall
Please provide a brief comment about your experience with Andrew
Andrew provided some support during the initial conversation but was unable to provide further support as it was not financially appropriate. His charges for financial advice were very high in proportion to the financial element of the advice required.
First impression from a user who is not yet a client
February, 2014
Overall
Please provide a brief comment about your experience with Andrew
I do not appear to have received a response.
Review from verified client
February, 2014
Overall
Advice
Service
Value
Based in London
How has Andrew O'Brien helped you?
Andrew is always very well prepared and very knowledgeable, you also have great trust in his advice as it is so well tailored to you personally.
Review from verified client
October, 2013
Overall
Advice
Service
Value
Based in Cardiff
How has Andrew O'Brien helped you?
Andrew is very easy to speak to and understands my financial needs. He explains things well and doesn't put pressure on me to make snap decisions.
What could they have done better?
Nothing.
Review from verified client
October, 2013
Overall
Advice
Service
Value
Based in Caerphilly
How has Andrew O'Brien helped you?
Andrew is very clear in explanation and patient in understanding offering well suited plans based on fact. I have full confidence in Andrew and look forward to more excellent advice when required.
Review from verified client
October, 2013
Overall
Advice
Service
Value
Based in Rhondda Cynon Taff
How has Andrew O'Brien helped you?
Andrew provides us with regular updates on our investments and offers advice on future investments in plain English. He has a thorough understanding of our financial position and offers advice geared to that. He is extremely friendly and approachable and we never feel under any pressure in his company.
What could they have done better?
Find us the golden egg!!
Review from verified client
October, 2013
Overall
Advice
Service
Value
Based in Monmouthshire
How has Andrew O'Brien helped you?
excellent communication and understanding of my approach to risk
Review from verified client
October, 2013
Overall
Advice
Service
Value
Based in Cardiff
How has Andrew O'Brien helped you?
Andrew always listens to what we want and need, his periodic checks also ensure we are getting the best deals available.
What could they have done better?
I'm very happy with the service we recieve.
First impression from a user who is not yet a client
September, 2013
Overall
Please provide a brief comment about your experience with Andrew
Would have liked to have been contacted my telephone, and not e.mail initially.
Review from verified client
August, 2013
Overall
Advice
Service
Value
Based in Caerphilly
How has Andrew O'Brien helped you?
Andrew always listens to what I need and always gives impartial advice.
First impression from a user who is not yet a client
August, 2013
Overall
Please provide a brief comment about your experience with Andrew
A fruitful first meeting. Andrew was clear about how he thought he could help me and I feel confident about the outcome.
Review from verified client
August, 2013
Overall
Advice
Service
Value
Based in Vale of Glamorgan
How has Andrew O'Brien helped you?
Andrew is very approachable with excellent communication skills. We are in the fortunate position of retiring quite early (me 58 and and my wife 55) - Andrew has been a key part of this plan and without his expert help we would certainly not have been able to do this so soon. If I had to summarise him I would say 'professional but friendly.'
What could they have done better?
Apart from gifting me a million pounds, I can't really think of anything.
Review from verified client
August, 2013
Overall
Advice
Service
Value
Based in Newport
How has Andrew O'Brien helped you?
Andrew is extremely approachable and obliging. Explains things very clearly.
Review from verified client
August, 2013
Overall
Advice
Service
Value
Based in Pembrokeshire
How has Andrew O'Brien helped you?
Andrew arranged our remortage and also our related insurance policy to cover the mortgage. This new remortage to a different provider saved us money. Important to us and probably to everyone. He explained the whole process using simple language when advising us on our investments , savings and our pensions. Andrew reviews our investment yearly and always discusses this on the phone first. Everything is then sent to us in writing before he implements any changes agreed by us. We are very pleased with the returns that Andrew had achieved so far on our investments. We would have no hesitation in recommending Andrew for financial advice. Chris and Patrick B&B owners West Wales
Review from verified client
August, 2013
Overall
Advice
Service
Value
Based in Newport
How has Andrew O'Brien helped you?
Takes time to assess your present and future needs and plans. Works towards helping you to realise your attitude towards risk. Offers good sound finacial advice with regular reviews, updates and actions when needed. Comprehensive portfolio with good online access.
Review from verified client
August, 2013
Overall
Advice
Service
Value
Based in Cardiff
How has Andrew O'Brien helped you?
Andrew is very helpful and assists in braking into a simple easy to understand tailored for my specific requirements
Review from verified client
July, 2013
Overall
Advice
Service
Value
Based in Cardiff
How has Andrew O'Brien helped you?
Andrew was reccommended to me and I wasn't let down in any way. He was highly professional and provided excellent advice regarding my pension and at no time did I feel rushed or pressured. He was attentive to my requirements and offered advice promptly and honestly without bias. I would have no hesitation in recommending Andrew to other people.
Review from verified client
June, 2013
Overall
Advice
Service
Value
Based in Bridgend
How has Andrew O'Brien helped you?
Andrew offers realistic advice, tailored to our needs. He also makes it understandable, and doesn't baffle us with figures.
What could they have done better?
Nothing at the moment
Review from verified client
June, 2013
Overall
Advice
Service
Value
Based in Monmouthshire
How has Andrew O'Brien helped you?
Andrew is an excellent advisorer who takes the needs of his clients into consideration. He provides a valuable and detailed analysis of the market. He gives regular feedback and reviews and is a jolly nice guy as well.
What could they have done better?
Noting.
Review from verified client
June, 2013
Overall
Advice
Service
Value
Based in Carmarthenshire
How has Andrew O'Brien helped you?
Understood my situation and addressed each issue in turn. Explained reasoning behind each of the recommendations to ensure I was fully informed at all times. Andrew made me feel at ease as meetings were conducted ina relaxed manor. Overall I'm very happy with the level of service I received.
What could they have done better?
Nothing of note.