Reviewed for

Insurance and Protection ( 9 )

Mortgages ( 6 )

Pensions ( 29 )

Retirement income (annuities, drawdown) ( 10 )

Auto Enrolment ( 1 )

Investments and Savings ( 33 )

Pension Transfers - Non Specialist ( 5 )

Inheritance Planning ( 5 )

Pension Transfers - Specialist ( 4 )

Financial Planning ( 6 )

Reviewers' assets

£500k+ ( 6 )

£200k - £500k ( 10 )

£100k - £200k ( 8 )

Up to £50k ( 1 )

£50k - 100k ( 6 )

( 1 )

Client reviews

First impression from a user who is not yet a client

April, 2023

Overall

Please provide a brief comment about your experience with Vanessa

Very helpful and easy to talk to .

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

financial advise following the sale of our London property and guidance on where and how to invest the release of capital funds to secure our long term retirement plans.

How has Vanessa Taylor helped you?

Vanessa has supported us in sourcing a portfolio management company to act as custodians of our funds - we would not have had access to the quality of investment and financial management without her guidance and facilitation.

Have you seen the outcome you were hoping for?

Its been a challenging financial period, but so far so good.

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Vanessa

Simple quick explanation of a process that can be very intimidating. A sensible long term approach to finance no hype or added confusion.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Trying to manage a range of investments by ourselves with retirement looming it became clear we needed some external input

How has Vanessa Taylor helped you?

Consolidated our portfolio so that it is much easy to monitor and manage and provided some invaluable advice on pension planning and lump sum management.

Have you seen the outcome you were hoping for?

In the main - yes

What could they have done better?

Cancelled the Ukraine war!

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were looking for a recommended financial adviser who could help us with forthcoming retirement planning and longer term inheritance planning.

How has Vanessa Taylor helped you?

Vanessa has helped us to devise our retirement plan with clarity and expertise, as well as networking us with other specialists including tax advice and investment strategists.

Have you seen the outcome you were hoping for?

We are now at the beginning of our retirement and Vanessa has helped effect this during these unprecedented economic conditions. We continue working closely with Vanessa and she is always responsive to our ongoing needs.

What could they have done better?

We don't believe there is anything Vanessa and her team could have done better.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was retiring from my job and needed advice on my pension and what I should do with the money from my pension

How has Vanessa Taylor helped you?

Excellent advice on my pension Yearly updates transfer of my pension keeps me informed Can be contacted easily Put me in touch with a tax expert that was beneficial

Have you seen the outcome you were hoping for?

So far a good outcome with the performance of my pension This is reviewed on a regular basis

What could they have done better?

Nothing specific as Vanessa has been very helpful and always puts my best interests first.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Pension advice for retirement.

How has Vanessa Taylor helped you?

Vanessa was great, made us fully aware of the options open to us , advised us the best route for our circumstances in a way we clearly understood. She is extremely helpful, we never felt rushed, responded quickly to our emails. Would recommend her without hesitation. Thanks Ness

Have you seen the outcome you were hoping for?

We always want more is the honest answer but, after the pandemic and given the current global market , the war in Ukraine, we are where we thought we poss would be.

What could they have done better?

Vanessa could not have done anything better, we had great service. We are just not fans of zoom calls as Ness knows :)

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We’re in need of new advisor and having looked at a few options were most impressed by Vanessa.

How has Vanessa Taylor helped you?

Presents the various options clearly such that you feel you’re able to make reasoned decisions.

Have you seen the outcome you were hoping for?

Yes, given the various fluctuations in recent years.

What could they have done better?

Have been entirely satisfied with the support and advice given and prompt attention to any queries that we have had.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Wanted to look at porting my pension fund out of the employment scheme it was in.

How has Vanessa Taylor helped you?

Brilliantly. Vanessa gives sound advice in straight talking terminology enabling us to make well informed decisions.

Have you seen the outcome you were hoping for?

Investments have been affected by market forces beyond the control of the investment managers. This has been adequately explained when needed and therefore understood and accepted.

What could they have done better?

Nothing.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was looking to sort out my financial planning as I am looking to retirement in the next 10 years

How has Vanessa Taylor helped you?

Vanessa has provide advice to maximise the benefit of my pension when I reach retirement

Have you seen the outcome you were hoping for?

Yes, it has worked very well

What could they have done better?

Nothing, service has been excellent

First impression from a user who is not yet a client

March, 2022

Overall

Please provide a brief comment about your experience with Vanessa

It was such a help for us to have had a meeting with Vanessa. She knew exactly what we were needing help with. Today lm proceeding with her kind advice. We would highly recommend. Thank you

First impression from a user who is not yet a client

March, 2022

Overall

Please provide a brief comment about your experience with Vanessa

We were so helped by Vanessa, she made everything to do our finances easier and straight forward for us. We're in a situation where we've become more vulnerable with future investments, due to our age group and circumstances, and she " got it" immediately. She was such a help. I came out of her office so much clearer to what we should do next. I'm proceeding with her advice today. We would highly recommend anyone to seek her very professional help. Thank you.

First impression from a user who is not yet a client

October, 2021

Overall

Please provide a brief comment about your experience with Vanessa

Vanessa was very warm and approachable as well as being right on the ball with her knowledge and experience. She took time to make sure she understood the situation that my elderly father was in, including asking for information to be collated and sent to her in advance. She summarized his needs and desires very accurately and explained extremely clearly her advice on how he could best proceed to achieve his financial goals (including not signing up with her for a managed investment portfolio). This was all provided free of charge as an initial consultation meeting. As an ex-banker my father could not recommend Vanessa highly enough!

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Sold a business and had money to invest prior to retirement

How has Vanessa Taylor helped you?

She suggested various investment platforms that would be suitable for us, listened to our concerns and took it all on board as we were only interested in ethical investment but wanted to try and achieve good growth on our money. We analysed our annual income/ expenditure and discussed long and short term goals. She approached things in a friendly and easy way that made everything very accessible and not at all intimidating for first timers like ourselves. She has always taken a personal interest in our financial journey and this makes all our meetings with her a real pleasure.

Have you seen the outcome you were hoping for?

Initially our investment did not perform that well, but luckily we did not need to draw any funds from it. However, in the last twelve months much to our delight and surprise, it has really picked up and is now exceeding our initial expectations.

What could they have done better?

We cannot think of any shortcomings on Vanessa’s part. She was always very clear with us about the risks associated with investments, always seemed knowledgeable and informed about our portfolio, and as this is our only experience of consulting a financial adviser it is hard to know what she could have done better. We have been very happy with her approach.

Review from verified client

March, 2020

Overall

Service

Advice

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Impending retirement

How has Vanessa Taylor helped you?

Detailed advice on pension transfer and all possible options/benefits/risks.

Have you seen the outcome you were hoping for?

yes

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I had a number of pensions which were not being managed

How has Vanessa Taylor helped you?

She looked at the pensions that I had and advised me of the options available to me

Have you seen the outcome you were hoping for?

We have just had the first review after 1 year and all looks good

What could they have done better?

Vanessa is very thorough in her advice, very easy to talk to and happy to explain things in a way that is easy to understand

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Pension Transfer

How has Vanessa Taylor helped you?

Provided financial advice which led to transferring my company pension to a private pension.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Pension annuity advice.

How has Vanessa Taylor helped you?

Very valuable advice.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice regarding inheritance tax planning with my savings and investments and also wanted to consider some life assurance options.

How has Vanessa Taylor helped you?

Vanessa went through a full review of my finances and gave me options that were clear and explained in a manner that was easy to understand and I felt that she tailored her advice to my individual situation.

Have you seen the outcome you were hoping for?

Yes, I am very happy with the performance of my investment portfolio as it is now being actively managed and I have experienced good returns. She also set up some protection to give me peace of mind for the future.

What could they have done better?

I honestly don't think that Vanessa could have done anymore. I am very pleased that I found her and I would have no hesitation in recommending her as a financial adviser.

First impression from a user who is not yet a client

November, 2018

Overall

Please provide a brief comment about your experience with Vanessa

Vanessa was very clear on how we need to approach my circumstances and I look forward to seeing her again to discuss her findings and to find out how to make the most of my current pension

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to amalgamate my pensions

How has Vanessa Taylor helped you?

Vanessa pooled all my pensions and gave me great advice with recommending the best investment options

Have you seen the outcome you were hoping for?

Definitely!

What could they have done better?

Can't think of anything?

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Having just got divorced I am receiving a transfer of part of my ex husbands pension

How has Vanessa Taylor helped you?

She was very informative about pensions and told me all about my different options.

Have you seen the outcome you were hoping for?

I am only at the beginning of this process so it is too early to say

What could they have done better?

She couldn't have been any more helpful. She was friendly, kind and spoke to me in a way I could understand rather than lots of jargon speak.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To be able to invest to help the money grow.

How has Vanessa Taylor helped you?

She gave advice on what to invest in so in retirement we would have a bit of money to fall back on.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. The advice that was given was good.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My finances were a mess and had not been looked at professionally for many years.

How has Vanessa Taylor helped you?

She identified what I really had and re-invested it in a safer place.

Have you seen the outcome you were hoping for?

I cannot possibly say. I do not believe that mu investments have been relocated for more than a year so I believe that this questionsire is premature.

What could they have done better?

You should wait for the first annual statement before sendung things like this out. Vanessa has been very professional and helpful but the acud test is the performance of my investments.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

So I can invest my investments and savings.

How has Vanessa Taylor helped you?

Vanessa helped me so I can invest my investments and savings.

Have you seen the outcome you were hoping for?

My investments are doing well.

What could they have done better?

No I'm very happy

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Future planning for retirement.

How has Vanessa Taylor helped you?

Optimised my existing and future savings with best investment options for my personal lifestyle and income and to look after my investment once made.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

There was a lot to think about at the at the beginning, not very sure after first meeting.

Review from verified client

October, 2018

Overall

Service

Advice

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Retirement planning.

How has Vanessa Taylor helped you?

Sort out where to put savings.

Have you seen the outcome you were hoping for?

Yes at the moment.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We wanted something better suited to our needs than what the bank we were using was offering. We followed Vanessa when she became independent.

How has Vanessa Taylor helped you?

Vanessa helped us with our savings and pensions and general financial planning. She uses plain language and makes everything clear. She is open and clear about what the charges will be.

Have you seen the outcome you were hoping for?

In general yes, although you have to allow for the ups and downs of the global economy. Our savings are spread over a wide variety of options so any financial crisis doesn't affect us too much.

What could they have done better?

We are very pleased with the service we have received over the years and so I can't think of anything that could be improved.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To invest pension lump sum.

How has Vanessa Taylor helped you?

Over the last 5/6 years invested though her and received a good return.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Taking my final salary pension and using the 25% tax free sum.

How has Vanessa Taylor helped you?

She took me through the process and dealt with the transactions.

Have you seen the outcome you were hoping for?

Yes I received the 25% sum and have invested the rest.

What could they have done better?

Everything was dealt with very efficiently and quickly

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I had some extra money from a second home sale. I needed this money to give me an income.

How has Vanessa Taylor helped you?

She has.

Have you seen the outcome you were hoping for?

Not yet..a bit disappointing . But still hope it !.

What could they have done better?

Not certain it’s Vanessa that could have done any better. Just this was probably the worst time to start investing!

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We knew Vanessa from her previous employers.

How has Vanessa Taylor helped you?

Gave us advice on where to place our money and gave us various options without any pressure.

Have you seen the outcome you were hoping for?

Overall yes, our investments have grown and whilst everyone would like a continual high return shares go down as well as up.

What could they have done better?

Nothing.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I had done detailed calculations on my financial situation and wanted a light-touch review of the figures prior to making a decision. I wasn't sure if an IFA would agree to a one-off hour review.

How has Vanessa Taylor helped you?

Everything was very easy. I called Vanessa and explained my situation and we met the following week. She did exactly what I asked and I was impressed by how rigorous she was - challenging me on specific figures and picking up on several assumptions that I needed to verify. There wasn't much point in having a financial review as my options are very limited but I expected her to 'sell' her services. She didn't at all. She was very open and explained that there wouldn't be much she could help me with at the moment.

Have you seen the outcome you were hoping for?

The outcome is exactly what I wanted and if I want financial advice in the future I will go straight back to Vanessa.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was looking for more information about starting a mortgage.

How has Vanessa Taylor helped you?

Vanessa is very welcoming and took great care in understanding my financial situation and finding out what I was trying to achieve from the meeting. Vanessa provided me excellent information and guidance on how to set up a private pension which has allowed me to move forward where I have hesitated in the past due to lack of information. Vanessa also looked at my mortgage details and quickly highlighted a way for me to pay off my debt considerably earlier than expected which was an unexpected bonus.

Have you seen the outcome you were hoping for?

Vanessa provided me extremely valuable information that has had an immediate and significant positive effect in my finances. Longer term I feel far more confident about my future based on only a short meeting with Vanessa. I.

What could they have done better?

I can not fault the service provided by Vanessa; I only wish I had made an appointment sooner.

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Vanessa

Vanessa was very friendly and talked me through all I needed to know.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Wanting to make sensible investment plans with a lump sum.

How has Vanessa Taylor helped you?

Took time to thoroughly understood our needs and explain options. Didn't feel rushed or pushed and Vanessa was friendly and approachable so we felt comfortable asking questions.

Have you seen the outcome you were hoping for?

The outcome has been better than we hoped for.

What could they have done better?

I can't think if anything that could have been better.

First impression from a user who is not yet a client

March, 2017

Overall

Please provide a brief comment about your experience with Vanessa

Contacted about a defined benefit pension transfer. Understood my position. Open and honest. Didn't use because I had already found lower charges, but would consider given the firm's track record.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Pension sharing advice on divorce.

How has Vanessa Taylor helped you?

Vanessa made a difficult decision very simple.

Have you seen the outcome you were hoping for?

Yes.

First impression from a user who is not yet a client

October, 2016

Overall

Please provide a brief comment about your experience with Vanessa

Welcoming, approachable, informative, reassuring and a really nice lady,

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Our previous advisor did home visits but was a long way from us so if we needed a chat it was difficult to arrange. When he retired we decided to look for an advisor closer to home so that it was more convenient.

How has Vanessa Taylor helped you?

Vanessa helped to get our finances more organised so they are easier to keep an eye on. She also advised moving some funds to investments that were more suitable for our needs.

Have you seen the outcome you were hoping for?

Yes. Our investments are being managed well and are showing a return.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was considering retirement and wanted some clear, quality advise as to the best way forward.

How has Vanessa Taylor helped you?

She was brilliant. I felt quite nervous and out of my depth regarding financial planning etc. She put me at ease immediately and I felt able to ask anything. Vanessa was patient and able to explain everything clearly. I felt we worked together and she was able to really put together a plan that suited my circumstances. If I have queries or concerns I am able to email and she will always get back to me. I do not feel anything is too much trouble.

Have you seen the outcome you were hoping for?

Most certainly. Vanessa and her team have re-structured my pensions and my hard earned funds are now working for me in a way that they were not before. I have more future financial security and my family are will also benefit in the future from the advice I have been given and acted on.

What could they have done better?

I do not feel there is a anything That could have been done better. Put it this way, if there is, I am not aware of it at this time!

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was approaching 60 and thought that it was about time to get my pension funds reviewed. I had a look online at various Financial Advisors and came across Strategic Solutions. The way the website was put together and the information provided were both excellent and more informative than others I had seen.

How has Vanessa Taylor helped you?

Vanessa initially provided a free consultation which explained their processes and procedures in great detail. All of the fees (if I decided to instruct her) were also clearly explained. She also understood my need to safeguard, as much as possible in the current financial climate, my investments. She went into detail about the different types of investment and the various levels of risk.

Have you seen the outcome you were hoping for?

The outcome of transferring my pension funds, as advised by Vanessa, have exceeded expectations. I feel comfortable in knowing that Vanessa is keeping an eye on things and we have already had our first review 6 months after the initial transfer. Am already looking forward to the next one!.

What could they have done better?

Absolutely nothing. I am really pleased that I found Vanessa and would recommend her to anyone not only in a similar situation to me but to somebody who is just starting out investing in any funds for the future.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Inheriting some money from my father.

How has Vanessa Taylor helped you?

She sorted out my current situation and helped me to plan for the future.

Have you seen the outcome you were hoping for?

Totally, I have already seen growth and understand my financial situation much better.

What could they have done better?

Nothing really, she made it very easy to get everything set up.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I wanted to release my private pension and not have an annuity. I needed cash released and investment for the rest.

How has Vanessa Taylor helped you?

Vanessa Taylor explained my options and managed to release my pension fund from a very unsecure provider.

Have you seen the outcome you were hoping for?

Initial outcome was good and first year investment looks promising.

What could they have done better?

I don't think Vanessa could have done any better

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

A pension fund that was locked in and going no where.

How has Vanessa Taylor helped you?

She was brilliant done everything in a professional manner.y.

Have you seen the outcome you were hoping for?

Yes more than happy.

What could they have done better?

Nothing as far as I'm concerned.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Am due to retire soon and feeling lost an confused I sought help.

How has Vanessa Taylor helped you?

Vanessa discussed what I wanted from my pot then made several propositions initially. We worked to get to a final solution that is just what I wanted.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

Vanessa could have done nothing better, she is considerate of the feelings of clients who know nothing of the financial world, she also took a great deal of time and care to be sure I understood everything that was said. Great Lady, best thing I ever did. Oh, and she makes great coffee.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was a year away from retirement and had four different workplace pensions plus savings which weren't earning anything much and didn't really know what was best to do so decided to look for an independent financial adviser.

How has Vanessa Taylor helped you?

Vanessa Taylor and i talked through my financial position and what i was looking to do in retirement. Different options were explained to me in an easily understood manner. I was made to feel welcome, comfortable and at ease from the outset.

Have you seen the outcome you were hoping for?

I am happy with the recommendations i was given and feel happier with my financial position now. My pension arrangements are better than they would have been if i had just let them be.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My wife and I came into an inheritance and didn't know how to invest the funds we had.

How has Vanessa Taylor helped you?

My wife and I met Vanessa a few years ago when we had some funds we wanted to invest, her advice then was to our advantage. When we contacted the Bank some years later and asked to speak to her we were told she no longer worked for them and we could only speak to a telephone adviser. We were not happy with this and decided to look for a new Financial adviser and were pleased to find that our "Old" Financial adviser was still around and contacted her.

Have you seen the outcome you were hoping for?

We were pleased to contact Vanessa and it has been to out advantage which we are very pleased with.

What could they have done better?

Vanessa has been very helpful over the years we have known her and she always explains things in easy to understand language, we come away from our meeting with a new understanding of our finances. We have two meeting a year with Vanessa and she is only a phone call away if we want to ask her advice.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

The new workplace pension - we wanted informed advice for ourselves and our staff with regard to the new pension scheme.

How has Vanessa Taylor helped you?

Vanessa was extremely useful in helping us get set up for Auto Enrolment and in speaking to our staff as well as ourselves in order to give us qualified and informed advice on the workplace pension.

Have you seen the outcome you were hoping for?

Yes. We now have a pension scheme in place, our staff are informed about their choices and can make decisions based on personal circumstances and facts which may have been far harder to find from the tons of information available online etc.

What could they have done better?

I do not believe their is anything Vanessa could have done better - I am exceptionally pleased with her clear, concise and accurate information and advice.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My husband and I decided that we needed to review our life insurance and pensions as our children had grown up and we were no longer sure if we were planning for the future in the best way.

How has Vanessa Taylor helped you?

Vanessa gave us clear, easy to understand advice. She gave us alternatives for what we currently had and gave us choices in the way forward. All the choices were clearly explained and any questions we had were answered in detail before we moved forward.

Have you seen the outcome you were hoping for?

Yes. We are very happy now that our future financial planning is in good hands and is working well for us thanks to Vanessa's advice.

What could they have done better?

I cannot think of anything which would have improved the service we received from Vanessa.

First impression from a user who is not yet a client

March, 2016

Overall

Please provide a brief comment about your experience with Vanessa

I found Vanessa to be very professional. She took time to explain things to me carefully. I felt relaxed, with no pressure and had plenty of time to ask questions. Since our initial meeting I have instructed Vanessa to proceed as my Independant financial advisor.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Seeking advice on my pension to ensure best outcomes in retirement.

How has Vanessa Taylor helped you?

Yes, she gave excellent advice for my needs.

Have you seen the outcome you were hoping for?

Yes. Vanessa understood the decision I was hoping to make and her advice clarified what I needed to do.

What could they have done better?

Nothing

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

After a visit to our bank to make an appointment to review our finances regarding insurance and protection I was told there wasn't anybody to talk to in the branch and that these things were now dealt with over the telephone. I decided to look for a Financial Advisor in the area and was delighted to find Vanessa Taylor. Vanessa had helped and advised us several years ago whilst at a high street bank, therefore I was very keen to make an appointment with her.

How has Vanessa Taylor helped you?

Vanessa helped to review our insurance and protection. She explained things clearly to enable me to understand. She was efficient and did just exactly what she said she would. I felt at ease talking to Vanessa, she is thorough and I felt like she really cares.

Have you seen the outcome you were hoping for?

I feel happy after reviewing our situation and have peace of mind. I have seen the outcome I was hoping for.

What could they have done better?

I don't think Vanessa could have done anymore, just keep up the good work! She is a likeable person who does a very good job. Thank you!!

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice to invest a lump sum from my savings.

How has Vanessa Taylor helped you?

Gave me very clear, detailed choices to the type of investment that would suit my circumstances.

Have you seen the outcome you were hoping for?

My current situation is that I feel very safe and secure in the investment choices made.

What could they have done better?

I have no constructive criticism to give, Vanessa was always readily available to deal with any queries I had.

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Having recently been made redundant with a substantial redundancy package, I was looking for financial information on the best investments, and all the options available to me.

How has Vanessa Taylor helped you?

Vanessa gave me invaluable advice and options for present and future savings, helping me make sound and informed decisions leading to a decent return on my savings.

Have you seen the outcome you were hoping for?

My current situation is that I am looking for long term investments, to help top up my private pension, so that I have an comfortable lifestyle. Having taken care of my investments and ensured a safe and steady growth, I feel that my expectations where met and more, by Vanessa, and I am already seeing a very positive outcome.

What could they have done better?

No I don't feel that Vanessa could have done any thing better, I have always felt when speaking to Vanessa that she is very trustworthy and knowledgeable about the financial markets, so have every confidence when making future investments.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We came into some inheritance but also wanted some re investment of our portfolio so that we could plan for retirement.

How has Vanessa Taylor helped you?

Vanessa has helped us to understand the complexities of financial planning and I am confident only by virtue of having truly expert advice and guidance through Vanessa that we have been able to make really far reaching plans for our financial future and retirement. Vanessa has been very effective in laying out a financial strategy with a plan that has been straightforward to understand and that has stood the test of time and achieved our goals. I regard this as a very strong testament to both her professional integrity and good judgement. Everything is explained with such clarity and Vanessa always has taken full account of our attitude to risk and tailored our investment accordingly. Vanessa is a very pleasant and trustworthy individual who has kept us fully up to date with our investment returns providing clear , understandable and well thought out options for future . investments/ retirement options. Vanessa is always available to be contacted by telephone or e-mail and we believe goes above and beyond to deliver and support her clients. Vanessa has a very pleasant easy going but professional manner that fills you with confidence and you are making the correct decisions.. Her knowledge of the financial industry is excellent in our opinion and we would have no hesitation in recommending her.

Have you seen the outcome you were hoping for?

We are currently coming up to retirement and Vanessa's financial planning has given us the realistic and achievable outcomes we were looking for.

What could they have done better?

I am not aware of any areas of her work that as an financial adviser she could have done better

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We were heading for retirement and were looking for professional unbiased advise on retirement planning. Recommendations on pension, savings & Investments that best satisfied our financial objectives.

How has Vanessa Taylor helped you?

Vanessa's help was invaluable not only does she work to the highest standards but she also makes you feel at ease when explaining all financial avenues that would meet our criteria in retirement. The quality of professionalism we received from Vanessa filled us both with confidence that our investments were in a very safe pair of hands. Invaluable when dealing with financial matters.

Have you seen the outcome you were hoping for?

Currently we are at the very early stage of our investmensts but after receiving the recommendations for our financial planning that have been set in motion we are confident that we shall see the outcome we are both hoping for.

What could they have done better?

If your looking for a financial adviser with natural professional qualities along with a very warm friendly nature who will guide and advise you every step of the way whether your a fledgling or an experienced investor or anything in between then with all these combined attributes you have perfection. You can't improve on perfection which sums up Vanessa.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Devon

How has Vanessa Taylor helped you?

I am not someone who usually writes reviews, but in this case, I am so impressed that I have no hesitation in recommending Vanessa as a financial adviser. Her attention to detail, friendly attitude and professional knowledge have guided me through many financial decisions, including investment, pension and protection advice and I wanted to share my experience regarding the sound financial advice I have received. Vanessa is currently helping me compile my will and I am very happy with the high standard of service that she gives me and look forward to working with her to achieve my financial goals for many years to come.

What could they have done better?

I don't think Vanessa could have done anything better.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Devon

How has Vanessa Taylor helped you?

Almost a year and a half ago I went to Vanessa with what I thought was an impossible task, "Sort my life out" I said to her. Vanessa waved her magic wand and came up trumps for me with regard to pensions, investments, mortgage advice, insurances and also recently sorting my will. I was given several options, which were all explained in easy to understand detail and updated on progress every step of the way. I am over the moon with what Vanessa has put in place for me. Vanessa is friendly and professional and made me feel at ease, I have every faith in her to guide me in the right direction and to put my finances in her care as I know she always has my best interests at heart. I am pleased to highly recommend her services whenever I can.

What could they have done better?

There is nothing at all that I can think of that Vanessa could do better.

First impression from a user who is not yet a client

October, 2014

Overall

Please provide a brief comment about your experience with Vanessa

During my 1st meeting with Vanessa, she was very professional, provided me with all the information & confidence I need to make my next major financial move. Thanks

Review from verified client

June, 2014

Overall

Advice

Service

Value

Based in Devon

How has Vanessa Taylor helped you?

I did a lot of research before arranging meetings with several advisers but it was my initial meeting with Vanessa that convinced me that she was the one I wanted to work with me. On meeting her for the first time I immediately felt comfortable, she was very thorough and made sure she gathered all the information required to enable her to understand my circumstances and provide advice. I was also told clearly exactly how much her services would cost and have also been made aware of all the ongoing costs involved. Since taking the decision to work with her she has kept me updated, and I am delighted with the first stage of her recommendations, as they clearly follow the strategy I had outlined to her. We still have some things that need to be sorted but I am delighted that my initial gut feeling has paid dividends and I am looking for forward to working with Vanessa for many years to come.

What could they have done better?

Nothing.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Devon

How has Vanessa Taylor helped you?

Having been a client of Vanessa's for 10 years, nine with a high street bank and the last one as a independent financial adviser proves the high regard my wife and I have for her professionalism. We find her very friendly and easy to talk to and explain our future plans and the investment risks we feel comfortable with. Her knowledge and understanding of the products she recommends gives us complete confidence in our investments. Along with our 6 monthly review we also are provided with the luxury of online access to our portfolio so we can study it in the comfort of our own home.

What could they have done better?

Vanessa makes a good cup of coffee but forgets to offer it some occasions.

First impression from a user who is not yet a client

January, 2014

Overall

Please provide a brief comment about your experience with Vanessa

After a constructive initial meeting Vanessa is doing some research on my behalf and will conmtact me in due course.

First impression from a user who is not yet a client

December, 2013

Overall

Please provide a brief comment about your experience with Vanessa

Spent more time sorting me out than I expected. Was very thorough and gave more options for my finances than I expected.

First impression from a user who is not yet a client

December, 2013

Overall

Please provide a brief comment about your experience with Vanessa

Vanessa gave excellent advice. She was very helpful and supportive and easy to talk to. We thoroughly recommend her.

Review from verified client

December, 2013

Overall

Advice

Service

Value

Based in Devon

How has Vanessa Taylor helped you?

I was a bit of a cynic when it came to financial advisors after having a few bad experiences, but I have to say that Vanessa's professional attitude, evident knowledge, and attention to detail has totally restored my faith. This is now based upon 4 years of regular good service, where Vanessa has consistently provided very satisfactory financial products and advice. Her best feature is her personal attention to really understand what my needs were, and then to support of my decisions. I have found some financial advisors to be pushy and dismissive in the past but Vanessa gave special attention to make sure I understood all the important aspects, and to make sure I was happy with what I products I was accepting.

What could they have done better?

I struggle to find anything to criticize about the service.

Review from verified client

November, 2013

Overall

Advice

Service

Value

Based in Devon

How has Vanessa Taylor helped you?

Vanessa has looked after my financial affairs for several years. She has a wealth of knowledge and always approaches things in a professional manner. At the same time she is friendly and understanding.

What could they have done better?

I do not think she could do anything better.

Review from verified client

November, 2013

Overall

Advice

Service

Value

Based in Devon

How has Vanessa Taylor helped you?

Vanessa has looked after my financial affairs for several years, always giving good, professional advice in a friendly manner. My investment portfolio has grown under her watchful eye and I am very pleased with the results! I would recommend her to anyone looking for financial advice.

What could they have done better?

I cannot think of anything that Vanessa could do better.