Reviewed for

Insurance and Protection ( 126 )

Mortgages ( 280 )

Pensions ( 4 )

Equity Release ( 17 )

Retirement income (annuities, drawdown) ( 1 )

Investments and Savings ( 13 )

Long Term Care ( 4 )

Financial Planning ( 2 )

Reviewers' assets

£500k+ ( 7 )

£200k - £500k ( 15 )

£100k - £200k ( 10 )

£50k - 100k ( 24 )

( 2 )

Up to £50k ( 126 )

Client reviews

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage was due for renewal

How has Lewis Chapman helped you?

I have previously used Lewis and he contacted me early to help find my next mortgage deal. Lewis provided good advice which helped me to agree to a mortgage deal well in advance of when it was due. This enabled me to secure a lower rate, as they have now all gone up.

Have you seen the outcome you were hoping for?

Absolutely

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Our mortgage was up for renewal after fixed term was coming to an end.

How has Lewis Chapman helped you?

Provided sound and professional advice as well as explaining reasons why certain paths forward are better than others.

Have you seen the outcome you were hoping for?

Completely

What could they have done better?

N/A

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage

How has Lewis Chapman helped you?

Get several mortgages

Have you seen the outcome you were hoping for?

Definitely

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Better market knowledge

How has Lewis Chapman helped you?

Lewis has been brilliant with the many different scenario's and challenges I have in getting mortgage finance. He has always found me a solution to complete mu purchases

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Lewis Chapman helped you?

Lewis has helped us with are last two mortgage renewals, and life insurance policies. He has managed to secure us favourable deals in a very turbulent market. Lewis was clear and concise with the options available so that we could make the best decision for us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

New mortgage and insurance

How has Lewis Chapman helped you?

He found us the best deal with both

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Lewis Chapman helped you?

Found me the best deal that was suited towards me and my family and our financial situation.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Years ago I was recommended Lewis for my first mortgage, I've since had obtain 2 new mortgages and remortgages 2 as well using Lewis everytime.

How has Lewis Chapman helped you?

Quick, reliable and honest advice. No need to fix anything that isn't broken.

Have you seen the outcome you were hoping for?

Everytime we've been offered multiple options based on our circumstances. In most cases we've save money which is important this day in age.

What could they have done better?

Nothing comes to mind.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Torfaen

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Lewis Chapman helped you?

Lewis is someone we come back to every time we move. Realiable, personable and always willing to help.

Have you seen the outcome you were hoping for?

Yes, we feel like Lewis always looks out for us and gets us the best deals in often difficult situations!

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To purchase our first house , bank manager’s unhelpful attitude.

How has Lewis Chapman helped you?

Lewis helped us with everything we needed to get the mortgage we wanted , from sorting out my credit score , to finding the best low rate mortgage we could possibly get .

Have you seen the outcome you were hoping for?

Yes , everything was made easy with Lewis there with any questions we had .

What could they have done better?

Nothing , Me and my wife are over the moon with the service we received from lewis , and highly recommend him .

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchasing a house

How has Lewis Chapman helped you?

Provided mortgage advice, most recently helping us consider options with the rising interest rates.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, always responds promptly to emails.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My previous mortgage focussed more on investments rather than mortgages.

How has Lewis Chapman helped you?

We have quite a substantial property port folio and Lewis has managed to secure the best deals on both mortgages and remortgages. Whenever I have an issue nothing seems to be too much trouble for Lewis to assist and he always has the time to discuss my concerns.

Have you seen the outcome you were hoping for?

We are always satisfied with the outcome.

What could they have done better?

Nothing.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage of current property

How has Lewis Chapman helped you?

Offered various options for fixed and variable rates for our re-mortgage.

Have you seen the outcome you were hoping for?

Yes, various options supplied.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying our first home

How has Lewis Chapman helped you?

Talked us through the whole process of getting a mortgage from start to finish. When unfortunately we had to pull out of one property, he was there to help and advise us on moving forward and now we have found another property. Any questions we had about buying a house he was there to help. Made a daunting and one of the biggest decisions in our life’s such an easy process.

Have you seen the outcome you were hoping for?

Yes, he has gone above and beyond. Would highly recommend.

What could they have done better?

Nothing, he has been fantastic.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgages.

How has Lewis Chapman helped you?

Excellent advice for over 10 years.

Have you seen the outcome you were hoping for?

Yes. I always trust Lewis for his advice and support.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Applying for a first time mortgage

How has Lewis Chapman helped you?

Lewis was great from start to finish. Very helpful, gave great advice on our next steps to get to us to our end goal. Always at the end of a phone or email and very responsive to all our questions as first time buyers.

Have you seen the outcome you were hoping for?

Yes, Lewis has been great from start to finish.

What could they have done better?

Nothing, 5 star.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I was going directly through a bank for a mortgage application and I found their communication and organisation to be very poor.

How has Lewis Chapman helped you?

Lewis was able to consistently get the answers I needed from the lender and found the best possible mortgage offer for us given the circumstances.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first home and needed mortgage advice.

How has Lewis Chapman helped you?

Lewis was fantastic from start to finish. He offered invaluable advice to us regarding the different types of mortgages that would be available to us.

Have you seen the outcome you were hoping for?

Yes. Lewis gave us several mortgage options to choose from and we selected one of them that was best suited to us.

What could they have done better?

Nothing. Absolutely brilliant advice was given and we were thrilled to be accepted for one of the mortgages he put forward as an option.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed independent advice instead of from a provider.

How has Lewis Chapman helped you?

Review of financial information, discussion of what i require and then finding a product to suit.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Lewis Chapman helped you?

Getting mortgage and life insurance

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing perfect

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

My marriage had ended and needed to secure a mortgage on my own.

How has Lewis Chapman helped you?

Lewis helped me find a mortgage and life insurance

Have you seen the outcome you were hoping for?

Yes my house sale has now completed

What could they have done better?

Lewis was very helpful

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Previous used lewis

How has Lewis Chapman helped you?

Re mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I had to remortgage

How has Lewis Chapman helped you?

He was able to get me the best deal and communicate with the mortgage lenders on my behalf.

Have you seen the outcome you were hoping for?

Yes, I have and Lewis was able to secure fixed deals on my behalf .

What could they have done better?

Nothing could have been done better as Lewis goes out of his way to ensure that the whole process is stress free for his clients.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

Porting our mortgage

How has Lewis Chapman helped you?

Lewis has always been there when we needed him through our mortgage change over. He always keeps us updated and in a timely manner

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Lewis Chapman helped you?

Assisted with preparing all documents required for our mortgage and helped us secure our mortgage before rates increased

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing everything was great!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Exceptional Financial Advisor I cannot recommend him highly enough

How has Lewis Chapman helped you?

Arranged my mortgage under very exceptional circumstances Outstanding service!

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing, he was fantastic really polite and helpful

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for advice on remortgage

How has Lewis Chapman helped you?

Excellent all round service in taking the pain out of the process. Always there for help and to answer questions

Have you seen the outcome you were hoping for?

Yes finalised and complete

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage rate was up for renewal

How has Lewis Chapman helped you?

He was great. He got me the rate I needed and acted fast which was the most important thing due to rate rises.

Have you seen the outcome you were hoping for?

Yes all done and new rate applied.

What could they have done better?

Nothing

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Selling and buying property

How has Lewis Chapman helped you?

We have moved house twice now and Lewis has helped us both times, providing a professional, friendly, efficient service.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

I cannot fault Lewis.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Initially for a new mortgage then later for additional borrowing

How has Lewis Chapman helped you?

Lewis has been fantastic each time I’ve used him for my mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

House purchase.

How has Lewis Chapman helped you?

He says and he does. No chasing, not your normal waiting game and just professional throughout. I honestly could not see what more you could ask from an advisor. Incredible service, thank you.

Have you seen the outcome you were hoping for?

Yes, more than once.

What could they have done better?

I have nothing here.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was paying to much for my mortgage and needed to find a better deal.

How has Lewis Chapman helped you?

Lewis has helped me with all of my mortgages and insurances for 10 years now.

Have you seen the outcome you were hoping for?

Absolutely Lewis has helped me get the best deals possible.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I have 4 properties that are mortgaged. I have used Mr Chapman for the last 8 or 9 years and he has provided me with solid work.

How has Lewis Chapman helped you?

By keeping me and my mortgages organised and putting me with the right companies that suit my needs.

Have you seen the outcome you were hoping for?

Yes the mortgages have been assisting me in my financial situation.

What could they have done better?

Work for free ha ha. Lol. No Mr Chapman has been very reasonable.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Lewis Chapman helped you?

Best deal out there that gave us everything we wanted.

Have you seen the outcome you were hoping for?

Yes 100%

What could they have done better?

Nothing. Communication was great, always felt fully aware of the current situation. He even answered all of my stupid questions repeatedly throughout the process ?

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchasing property

How has Lewis Chapman helped you?

Lewis helped us get a mortgage

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage and re mortgage both time great service and help

How has Lewis Chapman helped you?

Finding and getting great mortgage deals

Have you seen the outcome you were hoping for?

Great help

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We required a mortgage

How has Lewis Chapman helped you?

We have used Lewis' services for the last decade or so for mortgage advice and remortgaging. Lewis has patiently advised me in between remortgaging activities and has always given clear and helpful advice. Lewis has also organised our life cover regarding our mortgages.

Have you seen the outcome you were hoping for?

Yes, always.

What could they have done better?

I can't think of anything.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking to buy our first home.

How has Lewis Chapman helped you?

Lewis managed to get us our mortgage for our first home, being first time buyers we was assisted every step of the way by Lewis, nothing was to much trouble and he was always at hand to answer our questions. He also keeps in touch and will call you when you are due to remortgage which is so helpful, especially when life is busy.

Have you seen the outcome you were hoping for?

Yes, we got our mortgage and also Lewis kept in touch, so when it was time to remortgage he gave us a call and advised us of the next steps and arrange it all for us.

What could they have done better?

We was over the moon with Lewis help and advise, very professional at all times but also not overwhelming us with to much information, he broke it all down so we could understand! Highly recommend Lewis to our friends and family! Thank you so much for all your help!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgaging, remortgaging and future planning.

How has Lewis Chapman helped you?

Lewis has been a great help from start till completion, Lewis completed our mortgage and remortgage, with great communication and great service.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Lewis advised and arranged our mortgage and re-mortgage this year, as he has over the past 10 years.

How has Lewis Chapman helped you?

Lewis has been very knowledgeable in his field, and helpful when it came to chosing our products from the options available.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, we were very happy with the service.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To get a mortgage after no one else could get us one.

How has Lewis Chapman helped you?

Lewis got us a mortgage and helped with our life insurance, he answered all our questions and was easy to get hold of and would always have time for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing the service was great! And we will be using Lewis for our future plans and recommending Lewis to friends and family

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking to purchase my first BTL property

How has Lewis Chapman helped you?

Lewis has been outstanding over the past three years that I have been using him. He always goes the extra mile to meet my needs and always recommends mortgage products that suit me, rather than just recommending the cheapest rate, which a lot of brokers do tend to do.

Have you seen the outcome you were hoping for?

Yes, great service every time.

What could they have done better?

Nothing, fantastic service and I would never go elsewhere.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Refinancing Future financial planning

How has Lewis Chapman helped you?

Lewis, as always, provided options for refinancing specific to my needs interests. Lewis was able to locate a variety of options and pitch them with clarity. At the same time Lewis offered his reassuring advice, answering any questions asked. Lewis is always on the other end of the phone with outstanding communication and organisation.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/a

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage due

How has Lewis Chapman helped you?

Helped by finding best fixed deal on the market within hours.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I have used Lewis before and thus I knew where to go to assist me.

How has Lewis Chapman helped you?

His prompt service and ability to navigate promptly through banks requirements, documentation, affordability etc has enabled a good turnaround time for processing my mortgage application, even given these challenging times!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Lewis Chapman helped you?

Everything taken care of in professional manner

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Nothing in my opinion

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed help with my mortgage

How has Lewis Chapman helped you?

Lewis has been extremely helpful and proactive in helping us find our mortgage.

Have you seen the outcome you were hoping for?

Yes we have

What could they have done better?

Lewis ticked all our boxes and did what we needed him to do with no further prompting or requirements.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Lewis Chapman helped you?

Lewis helped me to find a very competitive mortgage and life insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. I would highly recommend Lewis. He was very informative and professional throughout the process of moving house.

First impression from a user who is not yet a client

July, 2022

Overall

Please provide a brief comment about your experience with Lewis

Good advice, good availability, dealt with our mortgage request quickly

First impression from a user who is not yet a client

September, 2021

Overall

Please provide a brief comment about your experience with Lewis

Never made contact with me, I have since spoken to someone else.

Lewis's reply

Thanks for you enquiry Phil. I have been out of the office for a few days, hence the ‘no reply’. I am glad you have managed to fond somebody else to assist you.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking to buy our first home

How has Lewis Chapman helped you?

Lewis was able to guide and help us from the start to finish of our mortgage process. His help and support was invaluable.

Have you seen the outcome you were hoping for?

Yes after much needed help from Lewis

What could they have done better?

Nothing

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Moving home and wanted the best mortgage deal

How has Lewis Chapman helped you?

Lewis gave us advice on suitable mortgages and we were offered a very low mortgage rate .

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No improvement needed .

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Me and my partner were first time property buyers.

How has Lewis Chapman helped you?

Lewis helped us receive a Mortage offer that we are more than satisfied with. It was always felt that he had the time and patience to thoroughly explain every detail of the process. Being first time buyers myself and my partner were almost clueless. However, Lewis was professional and attentive and was quick to respond to our every question. This made us feel at ease in what can be a very confusing and stressful process. It was felt that he was open and honest throughout. We felt assured he had our best interest at heart and that we received the correct loan for us. I would highly recommend him.

Have you seen the outcome you were hoping for?

Absolutely. Within a small time frame we our now looking to move into our dream home, having no disappointments along the way.

What could they have done better?

Nothing.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Lewis Chapman helped you?

Lewis knows what he is doing and has made the remortgage process simple and less stressful for us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing brilliant service thank you Lewis

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Property investment

How has Lewis Chapman helped you?

Lewis has been providing us with mortgages for a while now and he has been excellent. I couldn’t fault him at all. The service is great and he always takes care in providing the best advice. One of the reasons I would highly recommend Lewis is because he doesn’t just care about recommending the lowest rate on a mortgage, he provides me with many different options that offer flexibility which is important.

Have you seen the outcome you were hoping for?

Yes, excellent.

What could they have done better?

Nothing!

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Lewis Chapman helped you?

Lewis has always helped us with our mortgages, on both our first and second home. He made sure that we got the best deal in our circumstances & fully explained the details of each option to us in order that we could make the best decision financially.

Have you seen the outcome you were hoping for?

Yes, we were very satisfied with the mortgage deal that we now have.

What could they have done better?

Nothing.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Lewis Chapman helped you?

Managed and coordinated mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, faultless

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Home improvements

How has Lewis Chapman helped you?

Arranged extra borrowing on the mortgage and life insurance

Have you seen the outcome you were hoping for?

Yes. Secured extra funding and provided a better life insurance policy than I originally had which was actually cheaper.

What could they have done better?

Nothing

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Lewis Chapman helped you?

Find the right product for our mortgage along with plenty of information

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying a second property

How has Lewis Chapman helped you?

Sourced a competetive mortgage for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

New mortgage

How has Lewis Chapman helped you?

Advice on mortgage and any related matters for our first property purchase . Lewis always provided very prompt and well informed response to any queries we had.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were buying a new home and required a Mortgage and Insurances setting up.

How has Lewis Chapman helped you?

He advised upon the best available to us due to our personal surcumstances and advised upon/set up insurance to suit our needs

Have you seen the outcome you were hoping for?

Yes, we were able to complete in time to avoid any additional costs and have had no difficulty with anything.

What could they have done better?

Nothing really.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy a second property

How has Lewis Chapman helped you?

Lewis found us a competitive buy to let mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Absolutely nothing. Lewis was very polite and professional at all times.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage to buy an commercial property.

How has Lewis Chapman helped you?

Lewis gave me advice and found the best mortgage.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Great and efficient service.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying first property

How has Lewis Chapman helped you?

Lewis first helped me by assessing the mortgage market and finding me and my wife a competitive product

Have you seen the outcome you were hoping for?

Absolutely, Lewis has assisted the last couple of times I have remortgaged. He also helped by sending courtesy emails/text messages reminding me towards the end of a current mortgage contract to consider looking for a better deal

What could they have done better?

N/A

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Lewis was approached for his expertise, advice and services in selecting the most appropriate product for a re mortgage.

How has Lewis Chapman helped you?

Lewis, as always, was able to offer his honest advice and answers to all questions and concerns with great confidence. This was very re assuring. Lewis' communication was excellent throughout all stages of this mortgage. Ensuring a swift and smooth process once again.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I have used Lewis previously.

How has Lewis Chapman helped you?

With a mortgage and life insurance. Lewis is always at the end of the phone or email to answer any questions promptly.

Have you seen the outcome you were hoping for?

Absolutely. We are very happy with the service we received.

What could they have done better?

-

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

House move

How has Lewis Chapman helped you?

Found us the best possible mortgage deal and helped us through the whole moving process

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

I couldn’t possibly fault the service Lewis gave us from start to finish

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

BTL Mortgages

How has Lewis Chapman helped you?

Lewis has always been fantastic and very thorough. I would recommend him to anyone.

Have you seen the outcome you were hoping for?

Yes, every time.

What could they have done better?

Nothing better

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying houses

How has Lewis Chapman helped you?

Lewis goes above and beyond to get you the best deal possible and is always on the look out for new deals. Recently he made us a monthly saving on our mortgage which was unexpected and a nice boost. Lewis is always easy to reach and very responsive which helps when you are stressing about timeframes. We have recommended him to friends and family who also appreciate his services.

Have you seen the outcome you were hoping for?

Yes every time

What could they have done better?

Not sure

First impression from a user who is not yet a client

March, 2021

Overall

Please provide a brief comment about your experience with Lewis

Lewis is a friendly, professional but most of all competent adviser who goes out of his way to ensure his customers are happy with his service.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Renewals on insurance and mortgage

How has Lewis Chapman helped you?

Took all the stress out of finding the best insurance and mortgage for us

Have you seen the outcome you were hoping for?

Yes we have saved on insurances and renewed our mortgage

What could they have done better?

Nothing

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I made a decision some time ago to purchase a BTL Property, the idea had been the property would be a nest egg towards my retirement

How has Lewis Chapman helped you?

Lewis has assisted me when purchasing BTL Properties remortgaging BTL Properties and selling BTL Properties Lewis always goes the extra mile to help and always comes back to me when a question is raised, always a fast response even when he is on holiday Shhhh don’t tell the misses

Have you seen the outcome you were hoping for?

I have gone further than I ever thought possible, a few ups and downs on the way but Lewis has been there to guid me and give great advice Leaving me to make the final decision on what to do next

What could they have done better?

I do not believe any more could be done to improve the advice and help given

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I find Lewis a good person to talk to and trust

How has Lewis Chapman helped you?

Mortgage and insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Lewis Chapman helped you?

By giving excellent advise and arranging the perfect mortgage.

Have you seen the outcome you were hoping for?

The outcome from this has been excellent.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Sale and purchase of a new property

How has Lewis Chapman helped you?

Lewis was a superb support in understanding all needed to complete the above and also helped secure our new mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing communicated perfectly, gave different options at every opportunity & for us the most important thing is being treated like a human and making us feel that no question was a silly question - Lewis is a Gent and a brilliant financial advisor

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Monmouthshire

What were the circumstances that caused you to initially look for an adviser?

Lack of personal knowledge and recommendation from Family.

How has Lewis Chapman helped you?

Answered all questions and queries very quickly. Very knowledgable.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Monmouthshire

What were the circumstances that caused you to initially look for an adviser?

House purchase

How has Lewis Chapman helped you?

Lewis helped find me the right mortgage to suit my circumstances.

Have you seen the outcome you were hoping for?

The recommended product was exactly what I had expected.

What could they have done better?

Lewis has been providing myself and my family financial advice for many years. He even provides additional advice where necessary and keeps the whole process easy to follow and understand.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Lewis Chapman helped you?

Mortgage and life insurance

Have you seen the outcome you were hoping for?

Yes, Lewis was prompt in getting information we needed and helpful when answering any questions I had.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Remortgage our property to purchase new property

How has Lewis Chapman helped you?

Adviced what was the best deal for us

Have you seen the outcome you were hoping for?

Yes,

What could they have done better?

Lewis was very helpful with any issues and concerns, always replied to our emails,

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new property

How has Lewis Chapman helped you?

He assisted me with getting a mortgage and life insurance

Have you seen the outcome you were hoping for?

Yes - Lewis was super helpful throughout the process and provided excellent advice. I would highly recommend!!!

What could they have done better?

Nothing - Greta service throughout the full process

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Consolidation, re mortgage and life insurance

How has Lewis Chapman helped you?

Approachable and comprehensive advice to ensure the best deal

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has Lewis Chapman helped you?

Mortgage advice

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I required a new mortgage as I was purchasing a new property.

How has Lewis Chapman helped you?

Lewis helped me understand what products were available, broke down the steps involved into easily digestible components and was incredible efficient and professional during each part of the process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No suggestions for improvement. The service was a 10/10.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Lewis Chapman helped you?

Helped us find the best deal to fit our circumstances

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking to grow a property portfolio

How has Lewis Chapman helped you?

Lewis couldn’t have been any better and has been excellent throughout every transaction. He is very fast at getting back to me and is always a phone call away with a direct answer.

Have you seen the outcome you were hoping for?

Yes indeed, he is very fast and knowledgeable. I will continue to use him for every purchase. Have used him for a remortgage and two purchases.

What could they have done better?

Nothing.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Lewis Chapman helped you?

Lewis sorted out the best deal on the market which suited my needs at the time

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

In my opinion I don’t think Lewis could have done more ,his customer service was 100 percent

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal due to fixed term ending.

How has Lewis Chapman helped you?

Lewis found us a better deal than we were able to find ourselves and open up more options that we realised were possible.

Have you seen the outcome you were hoping for?

Yes, very happy.

What could they have done better?

Lewis kept in touch throughout the process which was great to know the steps that would occur next.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Purchasing of a first house

How has Lewis Chapman helped you?

have gave great advice and collated all information we needed. He arranged our mortgage and various insurances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

nothing

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Securing a mortgage on a new property.

How has Lewis Chapman helped you?

Lewis is always approachable and able to advise in a timely manner. His knowledge and level of surface surpasses all expectations and I wouldn’t think of going anywhere else.

Have you seen the outcome you were hoping for?

Yes each time we have used his service, Lewis has provided everything we have needed and more.

What could they have done better?

None - have always been happy with the service.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with Lewis

Gave him the info he required but not heard back from him!

Lewis's reply

Hi Lorraine. Thanks for your comments. At the point of your enquiry I called you to discuss your needs and emailed you immediately after to state that I would be emailing some specialist lenders in regards to lending into retirement. I have done this and await their comments. Unfortunately, due to Covid 19, the response time from lenders is far slower than usual and any feedback/response time from lenders is therefore heavuly delayed, which in turn has caused delayeds responses to clients. Apologies for this.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Lewis has dealt with our mortgages for several years now. I wouldn’t use anyone else!

How has Lewis Chapman helped you?

Sorted out our re- mortgage .

Have you seen the outcome you were hoping for?

Yep, fantastic. Excellent rate on the new mortgage.

What could they have done better?

Lewis is super efficient and organised. He really is fabulous at his job.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed to add a partner to the deeds of a property, remortgage it and also have a deed of assignment drawn up.

How has Lewis Chapman helped you?

Lewis scoured the market, arranged a great offer, processed all paperwork , advised and kept us updated all through the complex process.

Have you seen the outcome you were hoping for?

Yes, we have.

What could they have done better?

There isn't much more he could of done. If anything, put some pressure on the solicitors to speed things up a bit more.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To take the pressure away of searching for products and having the advantage of products being explained and simplified.

How has Lewis Chapman helped you?

He has sorted out several mortgages over the years and life insurance.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needing to re-mortgage but on speaking to Lewis it then led us to look into other products with him.

How has Lewis Chapman helped you?

He's always found us a brilliant package for our mortgage and recently really helped us with insurances.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We engaged with Lewis to provide us with mortgage advice as well as life insurance.

How has Lewis Chapman helped you?

Lewis clearly explained the options available to us and organised for the best mortgage initially, along with subsequent re-mortgages at each stage.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

The advice given, approach taken and product delivered was of the highest quality and we honestly couldn’t have asked for a better service.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

New joint mortgage with a partner

How has Lewis Chapman helped you?

Talked us both through the process, found several very good deals but with options of longer terms/better rates or cash back offers All clearly explained and well presented. Assisted with admin and extra paperwork also and advice where to gain it as required by the lender. Really helpful, useful timely updates, and speedy responses

Have you seen the outcome you were hoping for?

Yes, mortgage agreed, joint house bought all at a good rate and terms we were happy with

What could they have done better?

Nothing

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed help and advice as I was struggling to sort my situation out.

How has Lewis Chapman helped you?

Lewis helped me by improving my situation and removing my Ex-Husband of my mortgage. This was something I wanted to do for some time.

Have you seen the outcome you were hoping for?

Yes I have.

What could they have done better?

N/A

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Lack of knowledge regarding mortgages

How has Lewis Chapman helped you?

Recommended solicitors, arranged insurances, provided prompt advice.

Have you seen the outcome you were hoping for?

Entirely.

What could they have done better?

I can’t fault Lewis’s performance.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Lewis Chapman helped you?

Help to get my finance in place got me the best rate did it with speed and incredible efficiency put my mind at ease up and started the beginning of a very trustworthy and prosperous relationship

Have you seen the outcome you were hoping for?

Yes and exceeded my expectations on more than one occasion

What could they have done better?

I don’t think there’s anything he could’ve done any better other than when he first came to my house he could’ve brought pizza with him

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying house

How has Lewis Chapman helped you?

Was brilliant sorted everything from start explained well every step and gave best advice to suit our needs

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchase of buy to let properties

How has Lewis Chapman helped you?

Lewis found me the best deal gave me great clear advice without any hassle

Have you seen the outcome you were hoping for?

I have now been taking Lewis advice and help for 3 years, I have just purchased my 4th buy to let and looking to purchase another in the near future with Lewis assistance

What could they have done better?

I’m not sure that Lewis have done any better, Lewis always gets back to me after a phone call or email, always goes the extra mile helping me reach my goals and dreams

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Lewis Chapman helped you?

Financial advice

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Lewis Chapman helped you?

He managed the whole mortgage process from start to end.

Have you seen the outcome you were hoping for?

Yes!

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Wanted advice around mortgages.

How has Lewis Chapman helped you?

He advised me and my partner around a mortgage for a new purchase. Great advice from start to finish, with a very clear and concise knowledge for the whole market.

Have you seen the outcome you were hoping for?

Yes, our mortgage completed, without a hiccup and we were looked after even after completion.

What could they have done better?

Honestly, Lewis' knowledge is immense. He has depth and breadth of knowledge and is extremely professional. He keeps you up to date continually and there are no grey areas at all.

First impression from a user who is not yet a client

January, 2020

Overall

Please provide a brief comment about your experience with Lewis

Just a telephone conversation but was given the information needed.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Lewis has been amazing all the years I have been using him. He has helped in sourcing the best rate mortgages for me, as well as quality good life and critical illness insurance.

How has Lewis Chapman helped you?

Lewis continues to help me every time I have moved house or renewed my mortgage. I can not thank him enough for how helpful he is and always quick to respond! He makes an incredible stressful time easier and does his upmost to ensure you feel at ease.

Have you seen the outcome you were hoping for?

Yes absolutely - a great mortgage product, stress free!

What could they have done better?

Nothing - he is absolutely amazing! I recommend him to everyone!

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgaging following the need to release equity.

How has Lewis Chapman helped you?

Lewis sought out a an excellent selection of mortgage deals, far surpassing what was offered by dealing with banks direct.

Have you seen the outcome you were hoping for?

Absolutely. Lewis allowed me to remortgage the house, free up equity and save money on repayments. I can't recommend his services enough.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy a house

How has Lewis Chapman helped you?

Lewis helped us to secure a mortgage that was right for my current financial situation.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2019

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage application

How has Lewis Chapman helped you?

Found us the best and most appropriate product

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - everything was excellent

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking at getting a morgage to buy my first home.

How has Lewis Chapman helped you?

Lewis gave us great morgage advice aswell as finding us a company to grant the price we needed as we was mislead by mile and barr.

Have you seen the outcome you were hoping for?

Yes the outcome was amazing, helped every step of the way day or night.

What could they have done better?

Nothing honestly, cannot fault anything

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed some help and advice regarding a mortgage, Lewis came very recommend and I would definitely pass his details on to other people I know who will in the future require Mortgage advice .

How has Lewis Chapman helped you?

Every aspect, Lewis was very professional and extremely helpful.

Have you seen the outcome you were hoping for?

Yes , thanks to Lewis I got a mortgage.

What could they have done better?

There is nothing that comes to mind with what would make Lewis a better adviser, as said before he was very helpful and very professional

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Lewis Chapman helped you?

He found the cheapest geal for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

June, 2019

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

First time mortgage and life insurance.

How has Lewis Chapman helped you?

Lewis was absolutely phenomenal. He gave so many different options and as a first time mortgage he talked me through all of it in great detail so I knew exactly what everything involved. All paper work was explained and delivered the next day.

Have you seen the outcome you were hoping for?

Absolutely. We have the mortgage on the terms we wanted and life insurance to match. I recommend Lewis to everyone I know requiring his services with absolute confidence.

What could they have done better?

Unless offering to pay the mortgage. Nothing.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for remortgage deal and new insurances and will.

How has Lewis Chapman helped you?

Lewis was extremely helpful especially good for sorting out remortgage as my husband is self employed. Gave us lots information to consider especially relating to paying mortgage off early with over payments. Great advice on insurance and directed us to excellent Will service. Kept us informed on whole process once mortgage offer was made.

Have you seen the outcome you were hoping for?

Yes definitely Thankyou Lewis

What could they have done better?

Nothing at all great service!

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying a new property

How has Lewis Chapman helped you?

Found excellent rates on a new mortgage and provided competitive quote on life and critical illness cover.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Selling our home

How has Lewis Chapman helped you?

Lewis assisted us with the mortgage application process and obtained a great mortgage for our new home.

Have you seen the outcome you were hoping for?

Absolutely yes!

What could they have done better?

I cannot fault him in any way.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

The purchase of a new property & re-mortgage of a current one.

How has Lewis Chapman helped you?

He managed to get exactly what I wanted & even after receiving the offers, continues to assist with my case.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

As first time buyers, we were overwhelmed with the options available to us and how much the offers varied based on our circumstances. We felt specialist advice would reassure us as well as help us to identify the best available deal.

How has Lewis Chapman helped you?

Lewis was always quick to respond to our queries with straightforward and knowledgeable advice.

Have you seen the outcome you were hoping for?

Yes - our mortgage has been accepted and is on terms that suit us.

What could they have done better?

Nothing- extremely helpful from the get go

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I'd just accepted a new job and wanted advice on affordability for a new build house closer to my new place of work. In particular I was unsure about the help to buy scheme.

How has Lewis Chapman helped you?

Lewis talked me through various options, and clearly explained what was affordable for me. Lewis was then on hand at short-notice throughout the sale of our existing property and purchase of the new one. Lewis also gave advice on new life assurance and explained the various products that I'd previously not understood.

Have you seen the outcome you were hoping for?

With Lewis' help and advice we have been able to move to our forever home and it was a much smoother journey than we had experienced on previous moves.

What could they have done better?

Honestly nothing. Lewis was proactive throughout the process and made sure we stayed ahead of the game!

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage service.

How has Lewis Chapman helped you?

Searched for best deals, talked through the whole process in plain language.

Have you seen the outcome you were hoping for?

Mortgage offer has been accepted.

What could they have done better?

Nothing

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We are first time buyers and although we had researched mortgages online we felt an adviser with specialist knowledge would be worthwhile. Also a relative had used Lewis for their mortgage application and recommended him as he had access to better deals than was available directly from the provider.

How has Lewis Chapman helped you?

Lewis quickly understood our financial situation and was able to quickly obtain and offer in principle. Upon us finding a property he quickly adjusted the OIP as the property was for a different value to the original OIP. Lewis then advised us of which product best suited our situation before efficiently processing the full application.

Have you seen the outcome you were hoping for?

Yes we received a mortgage offer at a better rate than we could have accessed directly with the bank - additionally we benefited from Lewis's knowledge and experience to get the best product for us.

What could they have done better?

Nothing - I cannot think of any area of improvement. Every stage was quick and hassle free.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Initially for a mortgage when we needed to upgrade to a bigger family home. Unlike most mortgage advisors we had previously been to, Lewis understood the unique position we were in and progressed our application expeditiously which is what was required at the time. The personal touch went a long way. He always returns phone calls promptly on the occasion they are not answered at the time and has the time to discuss all details with you.

How has Lewis Chapman helped you?

We were unsure as to exactly which mortgage we wanted to take out and wanted to explore a variety of options. Lewis provided An email which even I could understand as to the true implications and costs of each. From this we made a much more informed decision.

Have you seen the outcome you were hoping for?

Outcome is exactly what we wanted as we were so well informed there were no hidden surprises.

What could they have done better?

Genuinely not much I can say. Proactive enough to ensure you do not see a sudden mortgage payment when out of term but yet not intrusive to annoy or demand your time

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Lewis has been looking after our insurance policies for years now and always ensure that we are getting the best value for money. We have also recently used him to remortgate on our property.

How has Lewis Chapman helped you?

Lewis very quickly found a product that ticket all our boxes.

Have you seen the outcome you were hoping for?

Yes very much so.

What could they have done better?

Lewis is very knowledgeabl,e, efficient and thorough in his work, which is one of the reasons we always use him, we know that he does an excellent job and aims to please his customers.

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

First time buyers.

How has Lewis Chapman helped you?

Advised us on cheapest mortgage.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buy to Let Investment Re-Financing.

How has Lewis Chapman helped you?

Sourced the best deal for me that suited my needs.

Have you seen the outcome you were hoping for?

Not entirely, I had hoped to raise additional finance over and above that which we replaced but this was not possible due to the new Stress Testing Rules. However the deal that Lewis found me was better than the finance I had previously.

What could they have done better?

Nothing really

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage.

How has Lewis Chapman helped you?

Mortgage -he did everything i just had to sign the paperwork.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing i can't think of anything, i can't fault him at all.

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Professional advice, and selection of the correct Mortgage Product for Re mortgaging.

How has Lewis Chapman helped you?

Lewis firstly listened to my particular needs and carefully considered financial position and future position. Lewis was able to provide a series of options suited to my needs, showing sound knowledge of his area of expertise. Throughout process, Lewis responded to any queries i had in good time, ensuring i was well aware of each step of process.

Have you seen the outcome you were hoping for?

Absolutely yes. Lewis was able to advice, and source a product which was beneficial and relevant for me. This has been on more than one occasion.

What could they have done better?

N/A

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I had to re mortgage several properties and Lewis has always been extremely helpful, knowledgeable and efficient.

How has Lewis Chapman helped you?

By securing the best mortgage rates.

Have you seen the outcome you were hoping for?

No, it was much better than anticipated!.

What could they have done better?

At present nothing could be improved... however this Vouched for site could be improved by not expecting their customers to read the pages and pages of terms and conditions...extremely long winded.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

need to remortgages a large number of btls.

How has Lewis Chapman helped you?

did the job required, quickly, and good cooms throughout.

Have you seen the outcome you were hoping for?

yes, very happy.

What could they have done better?

SAE with stamps to send back documents quickly

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage adviser who could arrange a remortgage on our property.

How has Lewis Chapman helped you?

Lewis was extremely helpful from the start to finish of the remortgage process. He explained the whole process clearly, and kept us fully updated as the remortgage progressed. We were very happy with the outcome and he has been able to save us a substantial amount on our mortgage repayments.

Have you seen the outcome you were hoping for?

Yes, we are very happy with our new lender.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was made bankrupt some years back and recently split from my partner so we needed help in getting myself back on track with a mortgage.

How has Lewis Chapman helped you?

I was given Lewis’ number and from the first phone call to the completion of my house Lewis was first class.

Have you seen the outcome you were hoping for?

Yes I did and Kewis made it all very easy.

What could they have done better?

Absolutely nothing, he really was superb.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage.

How has Lewis Chapman helped you?

He helped me sort out my credit rating , and advised me and got me a great rate mortgage .

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

To be honest , nothing he was there from start to finish will be recommended him to everyone .

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

First time buyers.

How has Lewis Chapman helped you?

Arranged everything for us.

Have you seen the outcome you were hoping for?

Not yet, still in process of completing.

What could they have done better?

I’m happy with the way Lewis handled my business

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Our mortgage was coming out of a fixed term agreement so we were looking to renew. We also had a significant amount of personal unsecured debt that we wanted to roll into the new mortgage. The debts were such a burden and were causing a lot of stress for our family on a daily basis. We were not able to save money, go on holiday, go out for meals etc. We work full time and have 2 young daughters and the pressure of meeting the financial obligations each month was overwhelming.

How has Lewis Chapman helped you?

Lewis was amazing right from the start. He came recommended to us from a number of people both family and friends. Lewis was very responsive to emails mostly replying within minutes. Lewis was very understanding, sympathetic, professional and objective with our case. An expert in his field we simply could not have asked for a better service.

Have you seen the outcome you were hoping for?

We are extremely happy to say that we do and cannot begin to describe the relief of having this solution to a huge problem that we have had for some 15 years! This is a life changing event for us as a family and will enable us to enjoy our financial freedom.

What could they have done better?

Absolutely nothing at all. Lewis has been a perfect performer. We really are so grateful so all his support and advice. Thank you.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking into getting a mortgage and thought it would be best to arrange for mortgage broker to assist us as we wouldn't know where to start.

How has Lewis Chapman helped you?

Lewis assisted us by advising what documents we require to apply for mortgage especially with my partner being self employed, my partner had an issue with credit rating which Lewis corrected for us and helped us to get the offer issued and advised which lender would be best suitable for us.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, Lewis did an excellent job and it was pleasure working with him. He was always very easy to reach and he always replied to any enquiries very promptly. The advise and assistance we received was outstanding and I would highly recommend him

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking at taking out our first mortgage. A family member suggested that we meet with Lewis.

How has Lewis Chapman helped you?

We first met with Lewis 8months ago and he advised us on what to do before buying our first house. We then met with him before we found the house we wanted and he organised our mortgage in principle. Lewis outlined different mortgages for us and advised us on what would be best for our personal situation. He then went onto apply for the mortgage on our behalf. Lewis has been brilliant at answering our many questions, both in meetings and via email. He also advised us and sorted our life and buildings insurance.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Changing interest rates, medium to longer term financial planning and debt consolidation.

How has Lewis Chapman helped you?

Most importantly he listened and understood my requirements. He was never pushy and understood that I would get back to him in my time rather than him chasing me like a double glazing salesman.

Have you seen the outcome you were hoping for?

Perfect outcome.

What could they have done better?

I honestly couldn't think of a single think he could have done differently.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking at our remortgaging options, with the hope of gettimg some funds for home improvement at our home.,.

How has Lewis Chapman helped you?

Lewis helped assess our circumstances and what options we had available to us.

Have you seen the outcome you were hoping for?

Yes we were very happy with the outcome.

What could they have done better?

Nothing. Everything was domevquickly and efficiently by our advisor.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Purchasing a buy to let.

How has Lewis Chapman helped you?

He arranged a mortgage swiftly and with a great rate.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing at all, can't fault the service and have recommended to friends

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Required a mortgage.

How has Lewis Chapman helped you?

Found us the mortgage that was right for us.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking to remortgage our home.

How has Lewis Chapman helped you?

Lewis took care of everything, it was the first time we have made a remortgage and Lewis was fantastic throughout. He took care of all the legal parts and made everything simple and easy for us. I will definately be back in two years time when we will be looking to do it all again. Russell.

Have you seen the outcome you were hoping for?

Exactly what we wanted from this process.

What could they have done better?

Nothing at all, as I have said everything was as easy as it could be for us.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage.

How has Lewis Chapman helped you?

He got us a mortgage.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing as he bent over backwards to help us.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying a bigger home.

How has Lewis Chapman helped you?

Lewis was able to find us a mortgage when others had not been so happy to work with us in our situation. My husband is self employed and we have some debt behind us, however lewis was able to tailor make our mortgage to suit our situation even saving us money each month.

Have you seen the outcome you were hoping for?

Yes we move into our new house next week.

What could they have done better?

Nothing, he was brilliant.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Both myself and my partner had just started new jobs are were worried that finding a lender that would give us a mortgage whilst both in probationary periods with new employers would be a nightmare but Lewis helped is out in next to no time!.

How has Lewis Chapman helped you?

Lewis found us a mortgage deal that we thought we would struggle to get. We had both recently started new jobs, and didn't have a huge pot of money for a deposit but he found us a lender and an interest rate that was better than we had hoped for.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing everything was perfect and a brilliant service

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Property purchase.

How has Lewis Chapman helped you?

Lewis was excellent in sourcing and recommending the most suitable mortgage for me, during 3 property offers. For each he managed to find the best deal for me and was there every step of the way when I had a question or requested assistance. I am currently waiting for my 1st purchase to complete and am very grateful to Lewis for all his kind support! I would have no hesitation in recommending Lewis Chapman.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Perhaps more info on insurances, but Lewis always answers any Q's I may have on this.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed to re-mortgage and to complete a Transfer of Equity on my house.

How has Lewis Chapman helped you?

He was brilliant and still is, he advised me on my mortgage and found the right deal what was perfect for me.

Have you seen the outcome you were hoping for?

Yes am very happy with the outcome, Lewis has been amazing. He is so helpful and nothing is to much trouble am so happy that I was recommended him. He is very experienced in his field of work.

What could they have done better?

I believe that Lewis did the best for me.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Properties investments.

How has Lewis Chapman helped you?

To find top rated mortgage product, and insurances.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Available 6 days a week. Excellent communication. Fast answers.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to remortgage to find a better rate.

How has Lewis Chapman helped you?

Lewis helped us identify options very quickly, efficiently and professionally.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing really as I felt I was fully informed throughout the process and if I did have any queries Lewis handled them quickly.

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Re-Mortgage.

How has Lewis Chapman helped you?

Lewis came to see us and we explained our situation. He advised us on the best way forward and guided us through every step putting things in 'plain English' for us. He is always available to answer any questions promptly. A great service.

Have you seen the outcome you were hoping for?

We are very happy with the outcome and our re-mortgage is about to complete. The recommendations that Lewis made were excellent and we are very happy with the service.

What could they have done better?

I cannot think of anything that Lewis could have done better than he already did.

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needing to re-mortgage.

How has Lewis Chapman helped you?

Friendly and helpful advice and very efficient.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking for help with changing my Mortgage and consolidating debt.

How has Lewis Chapman helped you?

Lewis was able to guide me through the remortgage process, from recommending the mortgage package to final completion. He was always prompt in answering my novice-like questions and regularly checked-in to see how the process was going.

Have you seen the outcome you were hoping for?

I am absolutely thrilled with the outcome. Lewis did the perfect job. I have 100% confidence in his professional services and would happily use his services again and will certainly recommend him.

What could they have done better?

No suggestions.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

New mortgage.

How has Lewis Chapman helped you?

He found the best available product for me and kept in touch during the process.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage onto a fixed rate.

How has Lewis Chapman helped you?

Found a mortgage and completed all the paperwork.

Have you seen the outcome you were hoping for?

It's still in progress but shoul be completed soon.

What could they have done better?

Nothing he was informative, clear helpful and speedy in his responses

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage and Life Insurance.

How has Lewis Chapman helped you?

Sourced a Mortgage Product and advised/set up life insurance for mortgage product. Lewis explained everything in detail and easy to understand.

Have you seen the outcome you were hoping for?

The mortgage has been agreed and we will be completing our bungalow purchase in just over a week from now with the insurance arranged to cover life on a decreasing term.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Lewis Chapman helped you?

After taking my information, Lewis was able to provide me with several mortgage options. After making my selection, Lewis proceeded with the application, informing me every step of the way.

Have you seen the outcome you were hoping for?

Absolutely. I am delighted with the outcome.

What could they have done better?

I genuinely can offer no comment here. I cannot see how this could have been a better service.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking to understand options around buying either a second property or a larger property for my family.

How has Lewis Chapman helped you?

Lewis provided time and advice allowing us to make an informed decision, and then assisted us with advice around our decision to buy a new larger property.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Lewis has been approachable and available when needed. He has provided 'no pressure' advice. We have been very pleased with the service provided.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Lewis Chapman helped you?

Lewis managed my remortgage two years ago and was proactive and prepared in managing the new deal two years later. Cannot recommend his professionalism and efficiency enough. Brilliant service.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Cannot fault.

Review from verified client

March, 2017

Overall

Advice

Value

Service

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking to purchase a property and wanted the best mortgage advice possible. Lewis Chapman cam highly recommended.

How has Lewis Chapman helped you?

Lewis provided a professional and efficient service. As this was the first time I have purchased a property in the UK he explained all aspects of the process and managed all the paperwork between the lender and I.

Have you seen the outcome you were hoping for?

I couldn't be happier with the result, so much so I have used Lewis for all my property transactions.

What could they have done better?

Nothing that I can think of.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice, equity release and life insurance.

How has Lewis Chapman helped you?

Lewis is indeed very helpful and very professional. He keeps on top of one's mortgages and gives the best advice possible. He had helped me so much and has been patient and kind.

Have you seen the outcome you were hoping for?

Yes absolutely.

What could they have done better?

Nothing in my opinion.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for my first buy to let mortgage.

How has Lewis Chapman helped you?

Lewis explained the process very clearly and gave me a range of options that suited my personal situation. I have been a customer ever since.

Have you seen the outcome you were hoping for?

Yes. I have remortgaged several times since and always been happy with the options and service Lewis provided. i have never, ever had to chase him for information. He is very efficient and I have recommended him to several friends.

What could they have done better?

Nothing! I'm completely happy with the service and advice Lewis provided

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was considering a buy to let mortgage.

How has Lewis Chapman helped you?

Lewis explained everything clearly, as well as things I should consider and the legal requirements. He searched the market for the best deals and give me different options to choose from.

Have you seen the outcome you were hoping for?

Most definitely and I have continued to use Lewis'Services ever since. He regularly reviews my mortgages and gets me good deals. He is a great communictor!- I never have to chase him as he always keeps me informed of progress.

What could they have done better?

Nothing!

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Searching for a mortgage.

How has Lewis Chapman helped you?

Got the best deal that suited me rather than the best deal that was good for him.

Have you seen the outcome you were hoping for?

Yes. Amazing and thoroughly recommend him. 5 star service, can't tell you how happy I am. Lewis did everything for me pretty much and communication with myself and solicitors was first class, stress free.

What could they have done better?

I wouldn't change anything about how my advisor handled the situation for me

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage required.

How has Lewis Chapman helped you?

New deals on several properties, better rates and terms. Very pleased.

Have you seen the outcome you were hoping for?

Better than expected in most cases.

What could they have done better?

Free Parker pen with every new mortgage??

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Purchase of Buy-to-Let properties Remortgage of residential mortgage.

How has Lewis Chapman helped you?

Clear and comprehensive advice.

Have you seen the outcome you were hoping for?

Yes. Totally.

What could they have done better?

Nothing particularly

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

New addition to the family.

How has Lewis Chapman helped you?

Reviewed my life insurance and advised us with a new policy for my partner.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed to arrange a new mortgage because we were moving house.

How has Lewis Chapman helped you?

Lewis Chapman got quotes fro us and advised us on the best mortgage to take.

Have you seen the outcome you were hoping for?

Yes I feel that we now have the best mortgage for our needs.

What could they have done better?

Can't think of anything that Lewis Chapman could have done to better the service he provided.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I was buying a house and my brother had recommended Lewis as they also used him when they were buying their house.

How has Lewis Chapman helped you?

As a first time buyer Lewis was able to advise me what was best to do in my situation and along the whole process he has been a consent support and any issues that came up.

Have you seen the outcome you were hoping for?

Yes I have been approved my mortgage and moving into my new home very soon.

What could they have done better?

Lewis has been brilliant everything I asked he was quick to respond and extremely helpful throughout this process as a first time buyer.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

New mortgage.

How has Lewis Chapman helped you?

Thoroughly covered every area to make it as easy as possible.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking for new mortgage when moving.

How has Lewis Chapman helped you?

Sourcing new mortgage.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving home.

How has Lewis Chapman helped you?

Lewis arranged the Mortgage.

Have you seen the outcome you were hoping for?

Hopefully, we are due to exchange soon.

What could they have done better?

None, Lewis was very helpful.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed some additional funds for some home improvements.

How has Lewis Chapman helped you?

Lewis has dealt with all our insurance and mortgage needs for a number of years. Most recently he has helped us to arrange some additional borrowing on our mortgage.

Have you seen the outcome you were hoping for?

Yes, funds have been transferred.

What could they have done better?

Nothing Lewis is very professional and makes everything perfectly clear, always giving more than one option

Review from verified client

January, 2017

Overall

Advice

Value

Service

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My partner and I went to Lewis for a mortgage to buy our first home.

How has Lewis Chapman helped you?

Lewis was always available to speak with and responded to emails very quickly. He was also willing to explain things we didn't understand.

Have you seen the outcome you were hoping for?

Yes, our mortgage was approved very quickly.

What could they have done better?

Nothing

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

House purchase.

How has Lewis Chapman helped you?

Mortgage and Life insurance.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I am self employed and not sure how much I could borrow but Lewis took all the stress out of the process.

How has Lewis Chapman helped you?

Lewis listened to what we wanted and sorted out a mortgage and insurance cover for us.

Have you seen the outcome you were hoping for?

Yes we now have the property we wanted.

What could they have done better?

We are very happy with the level of service we received he is very professional at his job

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Re - Mortgage.

How has Lewis Chapman helped you?

Helped find a mortgage with a great rate.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing - Lewis provided a great, professional service. Explained everything clearly and I'm happy with the mortgage Lewis found.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

High rate on my mortgage.

How has Lewis Chapman helped you?

Remortgage which shorten our mortgage term by 20 %.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Previous mortgage company let us down, was recommended to liaise with Lewis and try look at alternative methods.

How has Lewis Chapman helped you?

Found us a mortgage that tailored our needs within a matter of 1 or 2 days.

Have you seen the outcome you were hoping for?

Yeah - all complete with no problems.

What could they have done better?

Nothing, kept us up to date through the whole process. Definitely will recommend to others.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I originally had an agreement in principle for a mortgage with HSBC but after I put the offer in on my property they were not able to provide the mortgage I needed. I needed an adviser to help me find a mortgage for a first time buyer with 5% deposit asap so that I didn't lose the property.

How has Lewis Chapman helped you?

Lewis went through my current situation with me and what I needed in order to purchase the property and sourced a number of mortgage options for me. He clearly explained the details of each, and managed to arrange a mortgage for me the same day we spoke.

Have you seen the outcome you were hoping for?

I have now completed on the property and enjoying my new home.

What could they have done better?

Noting for me. Lewis was efficient, clear and kept me in the loop throughout the process.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

First time house buyer.

How has Lewis Chapman helped you?

Explained in detail difference options I had regarding the mortgage on our purchase.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was buying my first property.

How has Lewis Chapman helped you?

With borrowing advice, my Mortgage in Principal and application.

Have you seen the outcome you were hoping for?

Yes, my mortgage was approved!.

What could they have done better?

Noting, Lewis was very helpful and thorough.

Review from verified client

October, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

new mortgage deal required.

How has Lewis Chapman helped you?

advised on best deal.

Have you seen the outcome you were hoping for?

yes.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Wasn't sure where to start when applying for a mortgage.

How has Lewis Chapman helped you?

From finding the best mortgage for my circumstances to pushing it through with the solisitors.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that i know of.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage house.

How has Lewis Chapman helped you?

Provided excellent mortgage to suit our needs.

Have you seen the outcome you were hoping for?

Progressing but accepted.

What could they have done better?

Nothing. He has been very thorough and professional

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

For mortgage and life cover.

How has Lewis Chapman helped you?

He has arranged a mortgage, draw down on another mortgage and life cover.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Completely happy with all the advise I have been given

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage for a new home.

How has Lewis Chapman helped you?

Found us the mortgage we needed.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Being a first time buyer wasn't 100% sure on all available products when picking what to go with so sought advise.

How has Lewis Chapman helped you?

Took me through all of my options when considering what mortgage product to go with. Broke it down and made it very easy for someone who hasn't been through this before to understand.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Think everything was very straight forward from start to finish. Face to face meetings were very productive and Lewis is very easy to get along with. Client fact find was easy and simple to fill out. Then all additional paperwork regarding the mortgage was clearly labelled and set out very well. No recommendations for improvements can be made.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Moving house and required advice on products.

How has Lewis Chapman helped you?

After having used other mortgage advisors, I could not believe how efficient he was. Our house purchase fell through for several different reasons and each time Lewis was proactive in obtaining the best product moving forward with each new purchase still finding us a better product each time. Above all he always keeps in contact and always replies to missed calls etc. I wouldn't hesitate to tecommend his services.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Absolutely spot on.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage to take advantage of cheaper interest rates and to pull out some equity.

How has Lewis Chapman helped you?

Lewis helped up by finding the best rate over our preferred loan period.

Have you seen the outcome you were hoping for?

He was able to source us a better deal than we expected.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Pursuing a re mortgage to sort many areas in my life out !.

How has Lewis Chapman helped you?

He gave me really good advice , established a product suited for me and kept me informed all the way .

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed to find a suitable Mortgage.

How has Lewis Chapman helped you?

Mr Chapman located several mortgages that suited my needs and talked through with my wife and I the best outcome.

Have you seen the outcome you were hoping for?

Yes over the years we have requested Mr Chapman to do all out Morgages for the properties.

What could they have done better?

Can't really think of anything. He has always been open and honest with me and if I find a product online he will explain why that product is not suitable and I like that kind of honesty and directness.

Review from verified client

July, 2016

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage advice.

How has Lewis Chapman helped you?

obtained best quote from existing provider.

Have you seen the outcome you were hoping for?

yes.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I initially approached Lewis and Mortgage Services4U for advice and assistance with a re-mortgage, consolidating our borrowing but after our meeting proceeded to get a new mortgage and move house.

How has Lewis Chapman helped you?

Lewis explained the options clearly and once we had made our choice he was superb in ensuring all went smoothly and keeping us up to date with progress.

Have you seen the outcome you were hoping for?

Yes, absolutely, we are delighted with the outcome:.

What could they have done better?

I really cannot fault the service.

First impression from a user who is not yet a client

June, 2016

Overall

Please provide a brief comment about your experience with Lewis

Lewis was extremely competent and his communication was excellent. I have had dealings with brokers in the past that have been very unresponsive and had to be continually chased for updates and feedback.

First impression from a user who is not yet a client

May, 2016

Overall

Please provide a brief comment about your experience with Lewis

Good and swift advice. Picked up the essential details and set me in the right direction straight away.

Review from verified client

May, 2016

Overall

Value

Service

Advice

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

A mortgage, second time we have had Lewis' help when purchasing.

How has Lewis Chapman helped you?

All options made clear and well explained with excellent follow up.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Did an excellent job can't recommend highly enough

Review from verified client

April, 2016

Overall

Advice

Value

Service

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Remortgage needed for my property. New mortgage needed for our family home.

How has Lewis Chapman helped you?

He gave us great advise and the best mortgage for out needs.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Lewis is a pleasure to deal with, very responsive to queries and always goes the extra mile to ensure customer satisfaction.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To get us our first mortgage.

How has Lewis Chapman helped you?

He sorted the best deals and made it hassle free for us.

Have you seen the outcome you were hoping for?

Yes, we are very pleased with how Lewis has helped us!.

What could they have done better?

No. We are very happy with what Lewis has done for us

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Application for a mortgage.

How has Lewis Chapman helped you?

Lewis helped in securing the mortgage from the bank at an affordable rate.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No comment. Service provided was very professional and was as required.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

A Mortgage to Move Home.

How has Lewis Chapman helped you?

we were happy with the way Lewis helped organize the right mortgage for us and explaining all the details.

Have you seen the outcome you were hoping for?

after working with Lewis and providing all the details, we have the mortgage in place ready to move home.

What could they have done better?

Nothing I can think of, very helpful and professional, would recommend to others.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Myself and partner wanted advise on mortgages as we were purchasing a house.

How has Lewis Chapman helped you?

Lewis gave us excellent advice and guidance as to which mortgage was best for us.

Have you seen the outcome you were hoping for?

Yes, we are happy with the outcome.

What could they have done better?

We were happy and satisfied with everything.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Lewis Chapman helped you?

Detailed explanation assisting with my understanding of all the options available to me.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

Nothing!

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

It was time to remortgage.

How has Lewis Chapman helped you?

Lewis found me a great deal that saved me money, and gave me advice for the future relating to my property and purchasing future properties.

Have you seen the outcome you were hoping for?

I'm saving money on my repayments and have a good plan for the next few years. So yes.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

needed to Mortgage.

How has Lewis Chapman helped you?

explained the process step by step and made Re Mortgage process very easy and efficient.

Have you seen the outcome you were hoping for?

yes.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

New Morgage & insurance.

How has Lewis Chapman helped you?

Lewis was very professional got me the best mortgage deal.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Couldn't do any better.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Better interest rate in Mortgage.

How has Lewis Chapman helped you?

He saved us money on a monthly basis.

Have you seen the outcome you were hoping for?

Yes, by over £100 per month.

What could they have done better?

Nothing.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I needed mortgage advice.

How has Lewis Chapman helped you?

He got me a good deal on a mortgage.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

looking to by a new house.

How has Lewis Chapman helped you?

assisted us with looking into how much we could borrow with a few adjustments on what we needed to do with our existing credit to maximize on our borrowing.

Have you seen the outcome you were hoping for?

Yes we have moved into a lovely new house.

What could they have done better?

nothing top dollar in my eyes

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was buying a new property and required a small mortgage to part fund the move.

How has Lewis Chapman helped you?

Lewis, was a great help, he went through a range of products for me. He was the only one who advised me on how to achieve my end goal.

Have you seen the outcome you were hoping for?

Absolutely, Mortgage letter arrived yesterday telling me the application was successful.

What could they have done better?

Lewis answered all the questions for me and also phrased some slightly different to give me a better understanding of the market and potential values.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We wanted to change our mortgage from Interest only to Repayment mortgage.

How has Lewis Chapman helped you?

Very helpful and efficient, very professional and prompt. I could not believe how smooth the process went. Lewis is very support and explained and updated us throughout the process which made it less stressful. He tried to get the best deal for us.

Have you seen the outcome you were hoping for?

Yes -.

What could they have done better?

Would stay in touch for future financial advice

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed the best mortgage company with low monthly mortgage payments.

How has Lewis Chapman helped you?

Lewis found me a mortgage company with the best interest rate, with affordable monthly payments.

Have you seen the outcome you were hoping for?

I'm currently waiting for the purchase of my dream property to go through, with the help from Lewis.

What could they have done better?

Nothing, he made everything simple to understand and was quick with a response to all my questions and queries.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Upgrading our family home!.

How has Lewis Chapman helped you?

Lewis gave us advise an helped us find a the best mortgage for our situation.

Have you seen the outcome you were hoping for?

We are currently waiting to complete - a shame Lewis couldn't help us with this as he got out mortgage approved quickly!.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on what mortgages were available to myself along with the differing products in the market and which was best suited to my personal situation.

How has Lewis Chapman helped you?

Lewis carefully explained how each product worked and advised me on the pros and cons of each option. He made a fairly complicated process appear to be very easy and has great knowledge of the industry.

Have you seen the outcome you were hoping for?

Mortgage successfully went through and very happy with the outcome.

What could they have done better?

Unless he was able to pay my mortgage for me there was nothing else he could of done.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgaging and change of name in equity. Also mortgage for a buy to let.

How has Lewis Chapman helped you?

Extremely efficient service, very thorough and accommodating. Excellent mortgage advice.

Have you seen the outcome you were hoping for?

We had to remortgage and change of equity. The service ran very smoothly and we got what we were after.

What could they have done better?

Out advisor ticked all the right boxes for us and we would definitely use him again. I like precise and tidy management and this followed through in his service.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Re mortgage.

How has Lewis Chapman helped you?

Advised us on products and made sure we had all the correct information ready for our application.

Have you seen the outcome you were hoping for?

Yes, all complete without any problems.

What could they have done better?

Nothing comes to mind as everything was just right as it was.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was recommended to use Lewis from a friend as was looking to change the mortgage product on my home. He has been incredibly efficient and informative, and has helped us find a far better product with a considerable monthly saving.

How has Lewis Chapman helped you?

Mortgage advice.

Have you seen the outcome you were hoping for?

Certainly, a greatly reduced monthly mortgage payment.

What could they have done better?

No, he was prompt and courteous. He couldn't have done any better.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I have recently retired from Kent Police under I'll health following a serious accident. I needed to secure life cover and having used Lewis Chapman before, he has again provided an excellent service and provided am excellent product.

How has Lewis Chapman helped you?

He fully discussed my circumstances and established my financial requirements. As a result of this, he provided several options for me to choose from and fully explained each policy.

Have you seen the outcome you were hoping for?

I have selected a life insurance policy which will fully cover my financial commitments.

What could they have done better?

Lewis Chapman has provided a professional and conclusive service and I cannot think of any area of his profession that he can improve on.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Had no clue what to do with finances.

How has Lewis Chapman helped you?

Sorted out a great mortgage for us and also helped out with some other financial issues that we had.

Have you seen the outcome you were hoping for?

We are now in our lovely new house and financially very secure and very happy.

What could they have done better?

I cannot think of anything as nothing was bad

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Buying a investment property.

How has Lewis Chapman helped you?

Researched different products and advised to suit our circumstances.

Have you seen the outcome you were hoping for?

Waiting on completion.

First impression from a user who is not yet a client

June, 2015

Overall

Please provide a brief comment about your experience with Lewis

If Lewis could have helped me he most certainly would have done. His knowledge and advice were both professional and courteous. Sadly Lewis was unable to progress my enquiry but most certainly gave me all the detail possible to understand the market and availability. Thank you Lewis....

Review from verified client

June, 2015

Overall

Service

Advice

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage .

How has Lewis Chapman helped you?

Lewis found me an excellent deal when I didn't think staying in my current home was an option.

Have you seen the outcome you were hoping for?

Completion date is within sight. Out of all the people that I had to deal with, at an incredibly stressful time, Lewis was by far the most professional, efficient and approachable. Could not have done it without him.

What could they have done better?

Honestly? He could not have improved on his service.

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Reliable & efficent in his work & manor.

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Good fast response and follow up of how things where progressing. Very polite and knowledgeable through the whole set up. Could not ask for a better service was A*

What could they have done better?

Feel nothing could have been done better as everything went so smoothly

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

I was recommended Lewis from a friend who had used him. I found the whole process so easy and Lewis was always available if I had questions. When ever I emailed he always came back the same day. I found him very knowledgable and was able to fit my mortgage to meet my needs

What could they have done better?

ISO not have anything which I feel could be done differently or better

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis has been great we couldn't have asked for any better. Efficient, helpful and professional....someone who doesnt bombard you with jargon and treats his clients as friends. He was always at the end of the phone to answer of my questions and always me feel that nothing was to much trouble. We will definately use Lewis again for mortage advice and will happily recommend him to family and friends.

What could they have done better?

Notning at all. He provided a 5 star service

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

My mortgage application was dealt with swiftly and offer arrived within days, was able to complete within 6 weeks and Lewis made such a difference to this quick completion. He kept me up to date along the way and was very helpful. Would recommend him to anyone.

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis is professional and efficient in his work and has made a very stressful life effect a lot easier.

What could they have done better?

Nothing

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis was very professional throughout. An excellent service. Lewis is very knowledgeable and helped us a great deal with our mortgage and additional insurances. Lewis kept in contact with us throughout and sorted paperwork straight away. We didn't have to wait long at all. A brilliant company that we will continue to use. 100% recommend

What could they have done better?

Honestly nothing, service was brilliant!

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Mr Chapman has been extremely helpful arranging a mortgage for me. My circumstances are a little unusual which meant a lot of extra work. Nothing was too much trouble for Lewis; providing advice and support and clear explanations. Always available, professional and courteous.

What could they have done better?

I can't think of anything he could have done better.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis was very helpful at every stage of the process and kept us informed as it went along

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Lewis Chapman helped you?

Amazingly good service, very knowledgeable and answered all queries I had very speedly, mortgage process was really smooth with no stress at all. Liased with all parties involved with getting mortgage agreed and our dream property secured, explained for whole process clearly, would def recommend using Lewis and wouldn't hesitate to use in the future for any services I might need. First class five star operation that cannot be faulted!

What could they have done better?

Nothing, everything was great throughout whole process.

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Lewis

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Our advisier invested a lot of time at a very stressful point within the journey as well as giving great advice to new home buyers.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Avon

How has Lewis Chapman helped you?

Lewis was so helpful from start to finish. I knew what I wanted to do and he made the process so clear and easy for me. I would recommend the services of Mortgage Services 4 U for anyone requireing mortgage advice/arrangements

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Service from the team at Mortgage services 4 u is outstanding. This is the 3rd time I have used Lewis to arrange my mortgage and I will continue to do so and regularly recommend you to my friends and colleagues. My expectations are surpassed every time. Thank you.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis is professional and can never do enough for you. He will send reminders when insurances etc need changing or cancelling. He is aware of new products that will benefit your personal circumstances. He is alway quick to respond to questions and emails. I will never go to anyone else due to his 5 star service.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Keeps me advised of process, and is always available for advice

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis was extremely professional at all times and as me and my partner were first time buyers we did not know much about the housing market but Lewis explained it all and any time we did not understand or needed help with paper work Lewis was always at the end of the phone. Very pleased clients .

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Isle of Wight

How has Lewis Chapman helped you?

Lewis always looked for the best deal for myself and updated if better deals came along. He is professional to the highest standard and supported myself all the way through to completion, and chased matters if they needed to be. Lewis has a friendly manner which makes dealing with him a pleasure and not a chore.

What could they have done better?

Just keep doing what Lewis does now.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Cheshire

How has Lewis Chapman helped you?

Lewis was approachable and friendly. he provided and delivered information to me in an understandable way. He was honest and reliable and answered any questions or queries when i had them.

What could they have done better?

Nothing

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Understands clients requirements

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis is clear concise and athletic in his approach to what s evict and advice you require. I couldn't not fault his business ethic and service.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis was very easy to talk to, he listened to what I wanted and supported me by finding a mortgage suitable to my requirements. The mortgage process can be quite stressful but This wasn't the case by going through Lewis., it was so easy, he kept in touch with ll parties throughout the transaction and kept me fully up to date. I would highly recommend his services and will definately use again in the future.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Great communication and excellent a finding the best mortgage deal for you.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis provided us with an excellent service and kept us fully up to speed with the timeline of events. He explained the products to us in simple terms that were easy to understand. He has also been proactive in recognising that our product was up for renewal, which enabled us to start thinking about our options in advance.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis Chapman is always accessible .If you leave a message, he always gets back to you without reminder.His advice is very clear and concise and the most competitive.His paperwork is always prompt and by return of post.He is the best mortgage advisor we have ever dealt with and would have no hesitation in recommending him.

What could they have done better?

No.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in London

How has Lewis Chapman helped you?

I found Lewis Chapman at Mortgages Services 4 U after speaking to several mortgage advisers in Estates Agents and a Building Society. None of these were able to get me a suitable mortgage to enable me to buy my present home. So I was very surprised and pleased when Lewis managed to find me more than one Bank that would give me the mortgage which has improved my financial circumstances enormously. He was very helpful in his advice and steered me through every stage up to the purchase of my new home, letting me know of any pitfalls along the way. One of the reasons it was difficult for me to obtain a mortgage was age related as I was above the usual age range favoured by lenders. However with his help I secured a suitable mortgage and would definitely go back to him if I want to buy another property.

What could they have done better?

I cannot think of anything Lewis could have done any better. He was very accessible via the phone or by email, and if he was not available then, he returned any calls within the same day or next day. Which meant I was not left worrying about any legal matters in the purchase of my property.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis gave us great advise as we wanted to keep our existing property and buy another property. Lewis dealt with all the mortgage and insurance companies on our behalf and advised us of the best deals on the market. We now use Lewis for all our financial advise. Lewis is a very confident and trustworthy adviser who can explain the very complicated details of the policies. So we could understand exactly what we were purchasing.

What could they have done better?

Can,t comment as all our expectations were met. Perhaps get in some better coffee and biscuits.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis was most helpful and came across as a trustworthy person,he was very good with all the paper work and would not hesitate to recommend him to someone else..

What could they have done better?

To be honest I can't think of anything Lewis helped us right out..

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis is a highly motivated Financial advisor who has supplied me with mortgage products and insurance products on a number of occasions. He always kept me well informed at every stage of the application processes and chased suppliers so that the process was a swift and smooth as possible. I would have no hesitation in recommending him to others in need of financial services and advise.

What could they have done better?

N/A

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in London

How has Lewis Chapman helped you?

Being a first time buyer Lewis managed to simplify and essentially coach me through each stage of buying a house, he is incredibly efficient and knowledgable to the whole market - but best of all he communicates this in a way I could quickly understand. We have been in the process of buying a house for some time due to the first sale cancelling after 3 months, Lewis has been with us since the start and I have no doubt he will be in touch up to the point where we get our keys. It is so nice to have someone like Lewis to talk to when estate agents and solicitors are being flakey or unresponsive, he can advise on the whole process of buying. I am really happy with the mortgage we have booked, Lewis managed to get us a better deal and a bigger mortgage than we could get on the High St.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Two mortgages in and Lewis of Mortgage Services 4U has impressed at every turn. Very friendly, efficient and always provides a better deal than I can source elsewhere. Would highly recommend him to friends and family.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Devon

How has Lewis Chapman helped you?

Received great advice and service from the word go. I revived the ideal advice and received the best suited insurance for me. Quick responses and professional replies.

What could they have done better?

N/A

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Friendly, informative. Timely. Well prepared in advance and takes the stress out of sometimes complicatedissues. Prompt service delivery be it text, phone call or email never waited more than an hour for an issue to be resolved.

What could they have done better?

Nothing service was spot on

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis is very approachable, takes time and care to make sure you understand everything. he ultimately found the best deals for us in our situation. He has always been very efficient in terms of time, and the upmost professionalism. I would happily recommend to all my friends.

What could they have done better?

To be honest Lewis is very good at what he does, I don't think I would change anything about the service he provides,

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis has been our Financial Advisor now for over 3 years. He explains our options fully so that we can make informed choices and get the right product that best suits our needs. Lewis takes the time to get to know his clients so that he can offer advise that not only suits us in the short term, but will help us achieve our long term goals. When purchasing a property, Lewis was proactive in progressing the transaction on our behalf. I felt he went above and beyond our expectations and it took a lot of the stress out of the process for us. I have recommended Lewis to a number of friends and families and they have been equally impressed with the advice and service they have received.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

I have every confidence in Lewis. He has managed to get me some very good mortgage deals over the years, but the thing that really impresses me is that he is a great communicator; he keeps his customers informed every step of the way until the deal is done. I have never, ever had to chase him up for anything. His customer service is excellent, as well as his knowledge of his market.

What could they have done better?

Nothing - keep doing what you are doing!

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

He is extremely knowledgable in his field. He provided excellent customer service and explained all our options throughly. We are extremely satisfied with the product he placed us with.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Advisor was at the end of emails very prompt. Couldn't fault the speed of information and replying to any concerns. Knowledge of products available was also very good. Anyone wanting a quick and easy process would recommend.

What could they have done better?

Honestly finding it hard to fault anything that we went through! If I do I will get back on here and change this?

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis was helpful and extremely professional throughout the whole of our application for a mortgage- he kept in contact regularly and when we came across problems with the application of our mortgage he was vital in ensuring we were accepted and I honestly think we would not have eventually been accepted if it was not for the letter he put forward on our behalf. Would strongly recommend him

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis understood my requirements without me having to go into lengthy explanations.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis listened to what I needed from the Mortgage product, in this case, to reduce the years that it was taken over. I am always kept up-to-date with progress, and kept in the loop about any correspondence required

What could they have done better?

Although fees are clearly outlined, Commissions tend to be within paperwork that come sometimes be difficult to read through and figure out. Having said that, the product is still what I needed and the communication is always good so there is a fair balance.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis helped me with my morgage and the purchase of my property, i believe he went out of his way on several occations and because of this i got the house i really wanted. I honestly can't thank him enough.

What could they have done better?

I believe he did everything in his power to help me and more, so i wouldn't change anything about his service.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Mr Chapman has provided quality advice to myself since 2010 for my 3 properties on Mortgages and Remortgages. Mr Chapman will give me honest information and I like that as there are so so many Cowboys out there waiting to tell you anything to make you happy.

What could they have done better?

Mr Chapman has a very professional approach with himself and his paperwork.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Cannot highly recommend enough. Great advice, always contactable.

What could they have done better?

N/A.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Renfrewshire

How has Lewis Chapman helped you?

Attentive, great communicator. Always professional and seeks to meet the needs outlined by the client. Acts quickly and promptly . Makes the process of organising an new mortgage as painless as possible

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis was very clear and have a number of options for us to follow up

What could they have done better?

Not sure

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

I have used Mortgage Services 4 U for the last three years for both mortgages & insurance and have each time had a fantastic experience. Lewis has excellent knowledge, is highly professional and provides an efficient service. Lewis is extremely dedicated to his work and I trust the advice he provides explicitly.

What could they have done better?

The service I received far exceeded my expectations and I would certainly recommend Lewis.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis has a comprehensive knowledge of current deals and offers from a wide of mortgage providers and always offers current and impartial advice on the best deals available to his clients. He is very professional when giving advice, but is also very approachable and friendly. He always gives his clients plenty of time to consider various options and never rushes them to make a decision. He is very organised and has good processes in place for supporting his clients, for instance when mortgage arrangements are coming to the end of their discount period and new mortgage options need to be considered. I have complete confidence in the advice that I receive from Lewis, and would happily recommend his services to family and friends.

What could they have done better?

I honestly don't think that there is anything Lewis could do to improve the professional services he provides. I don't always get a cup of tea when I visit his office, so he could try a bit harder on the hospitality side of things.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Excellent communication helpful and very knowledgable

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Listened to everything I had to say and then gave me specific advice to my customised needs with detail, care and close attention. Lewis is clearly passionate about his work and clearly was happy to help. Communication was very strong and a much needed response was always made instantly. Very happy with Lewis' services and would recommend his services to anyone. Ways efficient, patient and very approachable.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

We have used Mortgage Services 4 U now for the last few years and have been extremely happy with the efficient service! We have utmost trust in our advisor and feel assured that every time we are up for a renewal on any of our policies we getting the best for our needs. Highly recommend.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

I am very pleased with the service I have received, information was precise and prompt. I was given clear guidance and felt assured throughout the process. I would definitely recommend Lewis Chapman to family and friends if they should need a mortgage adviser.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis was very personable and not your typical pushy advisor, seemed to genuinely want to help me find the mortgage that was right for me. He was always around to take my call which was refreshing too. I have already recommended him to friends who have been equally as happy with his service.

What could they have done better?

Honestly nothing I would say with our experience. We were very happy with the service.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis is open and honest. He has my best interests at heart whenever I seek his advice. Every time I have used his services he has been patient professional and far from the pressurised sales techniques I have encountered from mortgage or insurance advisors in the past. Above all over the years that I have dealt with Lewis he has saved me money.

What could they have done better?

I Can honestly say there is nothing that has ever crossed my mind where I thought Lewis could have done better. If I have never understood anything or had any queries I have called Lewis and he has answered my queries.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Very good - easily contactable and professional service throughout.

What could they have done better?

Met all needs requested with a trouble free process. Thank you

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis explains processes in a simplistic manner. I'm no expert in this field and someone explaining in detail the pros and cons to each offer, giving you confidence that you have made the right choice.

What could they have done better?

Couldn't ask for more

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Very open, honest & thorough review & helpful guidance, great product knowledge...

What could they have done better?

Hard to say, is always well organised on the occasions that I've had the pleasure of using his services...

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis help me through the whole purchase of my first home, from the very start to the day I collected my keys. I couldn't have asked for a more helpful advisor during this confusing and complicated process. Highly recommended.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

My adviser arranged an alternative mortgage for my partner and I which we were both very happy with. He made the process very easy and stress-free and communicated in a timely manner.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in London

How has Lewis Chapman helped you?

Communicates effectively and works very promptly.

What could they have done better?

Nothing - no issues at all

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis has guided me through my last two remortgages hassle free and saved me lots of money. He is extremely proactive and will clear up any queries you have promptly. I have and will continue to recommend his service to friends and family. Will definitely be using again.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis was extremely helpful in explaining how the whole mortgage application works, advising on the products available and making everything really clear in a concise and simple fashion. He kept us regularly updated on developments during the buying process and was an invaluable source of advise. He was always contactable and was able to offer his help in any way possible, chasing up various people and companies involved in the move mostly!!

What could they have done better?

I have only ever used a mortgage advisor the one time but it would' be hard for me to imagine anything that Lewis could have done better. As mentioned above nothing was too much trouble and we were always kept well informed.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

I found my experience using Lewis Chapman at Mortgages Services 4 U extremely easy going and efficient. I found arranging my Mortgages as well as my insurence policies stress free and simple. Fantastic product knowledge, friendly and professional. Would highly recommend.

What could they have done better?

I found my experience using this service faultless.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis has helped me with a few Mortgage applications and various associated life and contents insurances over the last few years. I have dealt with advisors in the past and was recommended Lewis in 2010 when I was purchasing a flat and have used him ever since due to the high quality, efficient and personal service he always provides. His attention to detail and thoroughness in identifying the best product for me has allowed me to complete various purchases in a relatively stress free and cost effective manner. Above and beyond he has always made himself available for any advice I have sought on financial matters and continues to be pro-active in monitoring interest rates, changing circumstances, etc. that may affect my financial products. When making financial decisions that is life altering its important to be able to have someone to discuss and manage these affairs and put trust in them to identify and advise on the best option for me, and I know I have that with Lewis.

What could they have done better?

I could not ask for a better service and would just like him to continue with the excellent professional service he provides.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

The service we received on our first mortgage through to now our second one, was absolutely fantastic. We had so many questions the first time around which Lewis calmly and articulately answered, making it clear and understandable with each answer. Second time around, and at a very stressful time when selling our flat and purchasing our house, Lewis helped every step of the way, making sure we understood everything and going well above what we could have expected.

What could they have done better?

I can honestly say that the service we received was better than we could have wanted or expected. I would recommend Lewis to anyone without a moments thought.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Fully explained in clear common sense language

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Quick response to any inquiries. Efficiency. Trust. Good product with good and reliable insurance company.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis is amazingly! Always keeps you up to date, acts very quickly on all enquiries. He calls a few months before our mortgage is due to sort out the new one. Basically I don't need to worry as I know he's already on the case. A great, genuine service.

What could they have done better?

Nothing, best financial adviser we've ever come across!!

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

The whole exerience was outstanding! I run one of the biggest letting agents in the south east and have access to our own company mortgage adviser but I would Chose Lewis Chapman over anyone. He's not just offered me fantastic advice over the years but his industry knoweledge and dedication to his work makes him a cut above the rest and because of him I was able to release equity, get a driveway built and add another £10,000 onto my property's value. I always have and always will be doing business with Lewis Chapman.

What could they have done better?

Refer me some clients for buy to let investments

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Surrey

How has Lewis Chapman helped you?

Lewis was always quick to respond. He was always helpful - even when I asked stupid questions. The information supplied was always very detailed and where clarify was needed he pre-empted the need.

What could they have done better?

I can't think of anything specific.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

I feel that I got 100% support and satisfaction from my adviser and I would certainly recommend him to my family and friends.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis is very organised and is very good at explaining things in simple terms, his advice is very good as well

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Lewis has helped me with two mortgages in the last 3 years. I must say, it is an absolute joy to receive his help and guidance during the mortgage process. He made everything run smoothly and if there was something I didn't understand then he always made time to go over any points and even call to help explain better. All paperwork was received quickly too. Lewis is a credit to the mortgage industry and shows integrity at all times. Thank you!

What could they have done better?

To be honest, I really don't think there is anything Lewis can do better. Just keep the good work up!

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Nottinghamshire

How has Lewis Chapman helped you?

Lewis was very helpful throughout the re mortgage process, which as you know can be stressful finding the correct deal. I would defiantly advise anyone to use his approachable and professional services you won't regret it!!!

What could they have done better?

From my experience so far nothing.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Over the past few years Lewis has found mortgages for four houses for me. Nothing has been too much trouble for him and he always returns calls no mater what the time .

What could they have done better?

Can't think of anyway to improve

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

Great choice of products Doesn't put any pressure on you and gives you the time to make your own decisions

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in East Sussex

How has Lewis Chapman helped you?

Superb; highly professional, knowledgeable and, most importantly, personable. LC has an excellent understanding of available/suitable financial products and explains options in a clear and honest way - I couldn't recommend him more highly.

What could they have done better?

Nothing; I was more than happy with the service, accessibility and quality of advice...

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in London

How has Lewis Chapman helped you?

Lewis gave us invaluable information as first time buyers who did not know much about the mortgage world. His advice was clear and was always available if we wanted to call him. We had a number of issues in our purchase which dragged it out a number of months (on the sellers side) and Lewis supported us throughout it right up until exchange. I've recommended to a number of friends and will continue to use him for future exchanges.

What could they have done better?

From the service we received nothing could be improved.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Kent

How has Lewis Chapman helped you?

An open straight talking guy with plenty of knowledge and experience. Having been with Lewis for some 5 years now I am very pleased to be able to recommend him to anyone looke for financail advice. Lewis has saved a lot of money be constantly researching all the available deals and offers. Thank you Lewis.