Reviewed for

Insurance and Protection ( 49 )

Mortgages ( 123 )

Pensions ( 4 )

Equity Release ( 7 )

Retirement income (annuities, drawdown) ( 2 )

Auto Enrolment ( 1 )

Investments and Savings ( 6 )

Reviewers' assets

£500k+ ( 2 )

£200k - £500k ( 4 )

£100k - £200k ( 3 )

Up to £50k ( 79 )

£50k - 100k ( 9 )

Client reviews

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Clayton

Provided clear information very knowledgable and friendly

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We needed advice on how to secure the best rate and maximum affordability

How has Clayton Shipton helped you?

CLS provided the best advice for our house move and secured us the best rate, thank you so much once again for all of your help in securing our dream home

Have you seen the outcome you were hoping for?

Yes

Clayton's reply

So pleased we could help. All the best to you and your family in your new forever home.

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with Clayton

Steve transmitted my options in a very clear way. I am confident that he will be able to provide the best solution to my situation.

First impression from a user who is not yet a client

November, 2019

Overall

Please provide a brief comment about your experience with Clayton

Haven’t heard from Clayton

First impression from a user who is not yet a client

July, 2019

Overall

Please provide a brief comment about your experience with Clayton

He is a Very friendly and professional individual and has so far helped us achieve what we needed regarding a remortgage on our property, highly recommended! Very fast acting and very efficient

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Buying a new home.

How has Clayton Shipton helped you?

Clayton helped me and partner find the right mortgage and solicitors.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I don’t believe there is anything he could of done better

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Needed to get a mortgage for our new house.

How has Clayton Shipton helped you?

Found the best mortgage deal for us and kept us updated throughout the whole process until the day we moved in. Made moving a lot less stressful.

Have you seen the outcome you were hoping for?

Yes we moved into our house quickly and stress free with the best mortgage deal for us.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I started looking for an adviser as I was aware my own bank would not give me the best rate.

How has Clayton Shipton helped you?

Clayton helped me find the best lender for me and the best rate available to me.

Have you seen the outcome you were hoping for?

Yes, I am very pleased.

What could they have done better?

My overall experience was excellent. The service provided by Clayton was 5*!

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I was looking for a financial advisor after being told I could find a better deal then my current bank.

How has Clayton Shipton helped you?

Clayton helped me itch researching the whole of market and managing to find me a fantastic deal , much better then I originally got told!!.

Have you seen the outcome you were hoping for?

Yes , Im on a low interest rate on a 2 year fixed deal , as a first time buyer its worrying buying your first home , but Clayton kept me at ease the whole process and Im really pleased with the service.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

As a growing family, we were desperate to move to a more suitable home but were unable to for so long.

How has Clayton Shipton helped you?

When we met Clayton, he made us feel like he genuinely cared and wanted us to achieve our dream.

Have you seen the outcome you were hoping for?

We are delighted to have the family home we always dreamed of.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Needed to re-mortgage, to get on the best rate but also release money for a house extension.

How has Clayton Shipton helped you?

Clayton ticked all the boxes, by providing me with the best rate in the market while enabling me to release the full amount required to build the house extension of our dreams. I had received comparable quotes from other brokers, but Clayton's rates and advice were better than the alternative options.

Have you seen the outcome you were hoping for?

100%.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was looking for a new mortgage.

How has Clayton Shipton helped you?

He took the stress off of me for finding the best deal and got back to me everyday of different deals that he could offer until we decided on a plan.

Have you seen the outcome you were hoping for?

Yes so far been exactly what I was hoping for and my mortgage is due for renewal in April I will defiantly be using Clayton and his team again.

What could they have done better?

Nothing in my eyes

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

To obtain the best deal in a timely fashion.

How has Clayton Shipton helped you?

By finding a great rate on my mortgage within a very limited timeframe.

Have you seen the outcome you were hoping for?

Yes my fixed deal was exactly what I was hoping for.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Buying a house.

How has Clayton Shipton helped you?

Found me a mortgage with no stress and was very helpful and professional.

Have you seen the outcome you were hoping for?

Yes got a great deal for both mortgage and life insurance.

What could they have done better?

Can really fault them in any area

Review from verified client

October, 2018

Overall

Value

Service

Advice

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Clayton Shipton helped you?

CLS helped us acheive a better fixed rate deal which was more suited to our needs.

Have you seen the outcome you were hoping for?

Yes, CLS went over and beyond to help us with our remortgage.

First impression from a user who is not yet a client

June, 2018

Overall

Please provide a brief comment about your experience with Clayton

Havent used his services. Only called back yesterday. Didn't even leave a message. Only know was them as googled phone number and it was his company. Had already gone elsewhere by time I was contacted. I don't see this as vouchedfor fault.

First impression from a user who is not yet a client

August, 2017

Overall

Please provide a brief comment about your experience with Clayton

Absolutely brilliant Paul Merrett has been informative and helpful

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We wanted to re mortgage to consildate our debt into an affordable payment.

How has Clayton Shipton helped you?

He gave us the options of what was acheiveable and affordable to us, in a simple way.

Have you seen the outcome you were hoping for?

Yes, more than we could ever have imagined. We should have gone to see Clayton and his team long ago.

What could they have done better?

Nothing, they did everything they could to help us.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We wanted to release some money from our house to pay off some old debts and change our mortgage to a lower rate. CLS were recommended through a friend to us.

How has Clayton Shipton helped you?

Clayton came up with some fantastic figures which not only exceeded our expectations, it blew them away. We were so happy to see what was possible, but Clayton and his team (a special mention to Tina, who was a superstar and a real asset to CLS) really made it happen, with getting the remortgage deal which was best for us.

Have you seen the outcome you were hoping for?

Completely! It couldn't have been any better - not only have we paid off all our old outstanding debts (which was a huge relief and quite a surreal thing), we have enough left over to complete some of the things that we always wanted to do within our house as well as not have any future money worries.

What could they have done better?

There truly isn't anything to add that could be constructive. Clayton and Tina kept us up to date every step of the way and we hardly needed to do anything (other than providing the necessary paper work).

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We wereFirst Time Buyers, with no idea on buying a house, mortgages, insurance etc, and after meeting with CLS we decided they would definitely be able to help make buying our first house much easier!.

How has Clayton Shipton helped you?

Clayton and his staff were extremely knowledgable, they could not have been more helpful and they genuinely made us feel like we were their only clients. They rang regularly with updates on the house move, they helped push for a quick move, they advised us on not buying a property after reading the awful property survey. Even the little things made their service exceptional, such as always having a cup of tea (the way we wanted it) waiting for us for every appointment, to ringing me just to see how my pregnancy was going. The main thing I loved about CLS was how they sorted everything for us, from organising solicitors, home and contents insurance, personal insurance and pushing hard for a quick sale. I was heavily pregnant around the time of completion and after my waters brreaking early, Tina took the stress away of moving house by just reassuring us and contacting all releveant parties so that I didnn't have to. If i was unsure about what something meant someone at the office would try and find out the answer, even when it had nothing to do with financial advice.

Have you seen the outcome you were hoping for?

We were extremely happy with the outcome. We moved in as early as possible due to their help and advice. We got the best deals with our insurance and I rarely felt stressed whilst buying my house, and I really do think this was because Clayton and his team were so calm and helpful that it rubbed off on us.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

First time buyers needing advice, guidance and the best mortgage deal.

How has Clayton Shipton helped you?

Clayton thoroughly explained the process of buying a house and getting a mortgage whilst also assessing our financials to make sure everything was affordable, ensuring we received the best mortgage. Alongside Clayton there is also a team in the office who are a credit to CLS. The service and support they have provided has been invaluable, they've made a difficult process a lot less dramatic and are always happy to give advice and help where needed.

Have you seen the outcome you were hoping for?

We have received the best value mortgage offer without a problem - the process was seamless. Very close to exchanging and finally getting our first home. Tina (a member of the team in the office) is still going out of her way to help us, chasing solicitors and providing updates where needed - superstar!.

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Clayton

Knowledgeable and professional

Review from verified client

February, 2016

Overall

Value

Service

Advice

Based in London

What were the circumstances that caused you to initially look for an adviser?

Looking for help, guidance on securing our 1st Mortgage and most recently re-mortgaging for lower interest rate due to gaining more equity in out property.

How has Clayton Shipton helped you?

With the 1st Mortgage finding the best deal for us with 10 % deposit and also getting us Mortgage in principle very quickly so we could put offers on the house we wanted to buy. With the 2nd Mortgage bought our term down from 33 years to 15 years for only £400 a month extra.

Have you seen the outcome you were hoping for?

Very much so, could not ask for a better outcome.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage.

How has Clayton Shipton helped you?

He explained everything that we needed to do, found us the best deal - the whole process was quick and seamless and took all of the worry and hassle out of a complicated process.

Have you seen the outcome you were hoping for?

Yes, we got a much better deal than we thought was possible on our remortgage - and reduced our insurance payments.

What could they have done better?

Nothing - Clayton went above and beyond. We are already recommending him at every opportunity.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Re-Mortgaging and releasing equity.

How has Clayton Shipton helped you?

He got me a great rate on my re-mortgage and got me the release of equity I was looking for.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Great service, wouldn't change anything and would recommend to friends.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Clayton Shipton helped you?

Arranged every aspect.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Re mortgage.

How has Clayton Shipton helped you?

Recommendation.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Mortgage.

How has Clayton Shipton helped you?

Got the best deal for me in a quick professional easy manner.

Have you seen the outcome you were hoping for?

Yes very pleased with him and his teams professionality thoroughness and integrity.

What could they have done better?

Nothing all bases were covered exceptionally well.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

First time buyer, needed a mortgage.

How has Clayton Shipton helped you?

Sorted us out a mortgage very quickly, and got us an amazing rate as well.

Have you seen the outcome you were hoping for?

Yes, very simple and easy to deal with.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Our 2 year deal had come to an end and we had previously used Clayton wh found us a great deal.

How has Clayton Shipton helped you?

We were struggling to finish off our house which was derelict when we bought it. Clayton came back with some new mortgage deals one of which included getting a large chunk of money out of the house but still keeping the mortgage term and the monthly payments the same. We had never considered doing this but short term it's too good to turn down. 2 weeks later the mortgage is approved and we're know just waiting for the switch over.

Have you seen the outcome you were hoping for?

Not yet but it all went smoothly, all paperwork was received with days and all questions answered no matter how small or "pointless".

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Mortgage.

How has Clayton Shipton helped you?

Arranged everything. Explaining it all throughout.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

First impression from a user who is not yet a client

January, 2016

Overall

Please provide a brief comment about your experience with Clayton

Very efficient and replied quickly, providing the information requested.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

First Time Mortgage.

How has Clayton Shipton helped you?

Arranged all documents, paperwork and understood situations.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nil

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

First time buyer.

How has Clayton Shipton helped you?

Professional and reliable service by himself and the team, always going the extra mile to help.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Everything was above the standard expected.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Wanted to get professional advice on different options open to me on financial matters. My husband has recently died and I felt that I needed help to ensure I was making a good decision.

How has Clayton Shipton helped you?

After my initial meeting with Clayton he discussed and understood fully my circumstances and helped me to reach a decision to take out a remortgage. I am very grateful to Clayton and his team for making the whole process stress free. I found Clayton to be very professional in his manner but also very caring about my own personal circumstances.

Have you seen the outcome you were hoping for?

Yes -A remortgage has been organised for me.

What could they have done better?

Clayton and his team were in constant contact ensuring that the whole process was made stress free. An excellent and friendly service.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I am self employed and therefore used Clayton in order togain access to products that I would not be able to access on my own accord.

How has Clayton Shipton helped you?

He provided me with quick results and then advised me on the most suitable product for my needs.

Have you seen the outcome you were hoping for?

Yes, very pleased with the outcome.

What could they have done better?

Can't think of anything, very pleased.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Buying a property.

How has Clayton Shipton helped you?

Helped us find the right mortgage to suit our finances, good mortgage protection and a solicitor.

Have you seen the outcome you were hoping for?

Yes, everything went through very quickly with the help of Clayton and another lady called Tina who works for CLS she was also very helpful.

What could they have done better?

I have never had a financial advisor before so unable to compare/provide suggestions.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Other mortgage provider unable to source correct product.

How has Clayton Shipton helped you?

Made the whole mortgage process involved in moving pain free and found a competitive product to suit my situation.

Have you seen the outcome you were hoping for?

All complete.

What could they have done better?

No improvements suggestions

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

First time buyers looking for our first mortgage - my dad also used Clayton when buying his house so came to us highly recommended!.

How has Clayton Shipton helped you?

Tina and Clayton have helped us in every aspect of buying our first house. Have never dealt with more professional and friendly people - to be honest it is a scary thought... Buying your first house however Tina and Clayton have helped us every step of the way and Tina especially has been absolutely fantastic, she is extremely good at her job but also incredibly lovely!.

Have you seen the outcome you were hoping for?

Yes we have bought our first house.

What could they have done better?

Nothing they have acted quickly and have had no issues with their service.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I was let down by one of the big banks who initially offered me a mortgage in principal but then moved the goalposts and were unable to tailor the repayments to what they had initially agreed to. I wanted to get further advice from someone who dealt with these issues first hand and who know how the system worked. Clayton and his Team came highly recommended by my Accountant.

How has Clayton Shipton helped you?

The support and help I got was both through verbal and email communication in the main. Mainly because I live in the North West and Clayton and his staff are based down South. The best thing is that he and his team were willing and able to facilitate dealing with both the issues and the resolutions no matter where I was located.

Have you seen the outcome you were hoping for?

I move into my new house in two weeks time... that says it all really.

What could they have done better?

Difficult to say anything could have been done better thanks to the dedication of the team he has around him.. special thanks to Tina who heads up Client Relationships for all your support and help.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We needed help with re-mortgaging an existing property and seeking a mortgage for a new property.

How has Clayton Shipton helped you?

Clayton advised us on all options available to us and was incredibly accommodating and helpful when situations changed.

Have you seen the outcome you were hoping for?

We have one mortgage agreed and in place and another waiting for exchange. All was as hoped for.

What could they have done better?

Nothing

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Buying a new house and needing our mortage.

How has Clayton Shipton helped you?

Clayton found the best deal mortage for us to be able to buy our dream home. He offered first class service and support right from the start until completion. He helped chase solicitors, keeping us updated and took the stress out of our hands.

Have you seen the outcome you were hoping for?

Yes, we are about to exchange on our house. I would highly recommend Clayton and his company.

What could they have done better?

I can't see anything Clayton could have done any better he exceeded our expectations and we are very happy.

Review from verified client

October, 2015

Overall

Value

Service

Advice

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Buying another property.

How has Clayton Shipton helped you?

Sorted with no problems made it run smoothly hassle free.

Have you seen the outcome you were hoping for?

Yes 100 percent.

What could they have done better?

I don't think that he could of done anything More. ..

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking for a mortgage. I found Clayton's details via a Google search and checked out the reviews which were excellent.

How has Clayton Shipton helped you?

Clayton met us at a time that suited us. He took all the relevant details of what our requirements were. He didn't give us loads of spiel and sales patter unlike others. He is straight talking and gives you the facts and figures quickly.

Have you seen the outcome you were hoping for?

Yes our mortgage has been approved and is ready for us once our solicitor requests funds.

What could they have done better?

The only thing I can think is that we've not actually seen sight of any of the mortgage offer or terms and conditions. We've had an email saying its approved but we've not signed anything with Santander as such or seen the full details of the mortgage - that's the only small concern. But we trust Clayton as everything has gone through very straight forward for us. There was also an admin fee of £95 to pay on top of the broker fees which we weren't aware about but we don't begrudge it. It's made the process easier having someone do all the work as I can't deal with people over the phone as I'm deaf.

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for a 1st time buyers mortgage ok.

How has Clayton Shipton helped you?

He advised and took us through the entire process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

None

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I would like to get my mortage as I am a first time buyer.

How has Clayton Shipton helped you?

Clayton and his team are really helpful and advising about my first home . I will definitely be recommending .

Have you seen the outcome you were hoping for?

Current situation is I am still waiting reply from Solicitors .. I have not seen the outcome yet .

What could they have done better?

For my point of view, Financial adviser should have advised to me ( even though i have chosen the home to give an offer ) they should have advised me about the home that I have chosen for is worth to give it a go or not. As I am a first time buyer I don't know anything about the home buying procedure so for me now is stressing out for short lease . If I have known earlier before I offer I would have chosen different home.

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Taking out a new mortgage.

How has Clayton Shipton helped you?

Clayton searched the market for the best deal but also the best deal suited to my circumstances. As always, brilliantly efficient and passed me about the required teams seamlessly.

Have you seen the outcome you were hoping for?

Just about the confirm with my new mortgage provider. 110% the outcome I was hoping for.

What could they have done better?

I work in a communications technology company so going above and beyond to be transparent throughout the whole process is a winner. Given how busy I suspect Clayton is, I think he did a good job of this.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Re-Mortgage and too busy to do this myself.

How has Clayton Shipton helped you?

Sound Advice, Easy process without much hassle. Essential given that both myself and partner are extremely busy.

Have you seen the outcome you were hoping for?

All in order and resolved within a very short time frame.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

First time buyer mortgage application.

How has Clayton Shipton helped you?

Clayton and his team went above and beyond the call of duty in advising my partner and I with regards to applying for a our first time mortgage, my partner was working away at the time and Clayton and his team were always on hand to help and advise with every query that I had, nothing was too much trouble. I will definitely be recommending Clayton to all my family and friends for any financial advise that they may need. A great big thank you to Clayton for helping us through this most stressful time.

Have you seen the outcome you were hoping for?

We definitely have the outcome we were hoping for, we have recently been agreed our mortgage and are looking forward to moving into our new family home.

What could they have done better?

There is nothing else that Clayton could have done better, as I have already said Clayton and his team went above and beyond the call of duty.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

To obtain a specific mortgage for a new property.

How has Clayton Shipton helped you?

Succeeded in finding the right product / price where others had failed.

Have you seen the outcome you were hoping for?

Yes mortgage offer has been received.

What could they have done better?

No fault at all with the service.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We were unsure about how to go about our mortgage and wanted to see if Clayton could get us a better mortgage offer than we had been previously offered.

How has Clayton Shipton helped you?

He broke down the options, explained everything and found the mortgage offer we were after.

Have you seen the outcome you were hoping for?

Currently looking at properties, with mortgage offer in place.

What could they have done better?

Nothing, Clayton and his team have been superb since we went to CLS for advice, he even emails us properties that he has seen come on the market on rightmove.

Review from verified client

September, 2015

Overall

Value

Service

Advice

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage.

How has Clayton Shipton helped you?

He helped me get a mortgage.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

large existing dept which is managed by debt management company. so High Street mortgages were out of question for us.

How has Clayton Shipton helped you?

He found us the best mortgage deal considering out circumstances. also helped us with legal advice and chased all up for us. Constant support in both buying and selling property.

Have you seen the outcome you were hoping for?

We have received the mortgage offer but are currently waiting for the property chain to complete.

What could they have done better?

I dont think there is anything else they could have done better. Honest advice was given and the company has gone above and beyond for us. Thank you

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

We had recently had some building work which had ended up costing three times the original quote. We then found that money we intended to use to pay off other debts was now gone and we were trying to service loans, credit cards and a mortgage. This left very little money to enjoy our lives.

How has Clayton Shipton helped you?

Clayton straight away said that he'd improve the position we were in. He explained what they did, and how they did right at the outset and the fees involved. Everything was up front so no hidden surprises. Clayton went through everything with us and within 10 minutes gave us figures that showed we could have our mortgage over an extra 6 months, repay all of our borrowing and still be paying £40 less each month on our mortgage, not something I thought was possible. Between Clayton and our personal contact, Tina, they couldn't had made it easier. They've done everything for us. They've done the chasing, the application completion and the phone calls to reassure that everything was going through ok.

Have you seen the outcome you were hoping for?

We now have a mortgage agreed, completion is set and we now have a very happy and relaxed house. Until the weight of worry about money is lifted you don't realise how much it has an impact on you. I couldn't have asked for a better outcome.

What could they have done better?

I've tried to think of something to be negative or constructive about, but there isn't. The service was perfect and there's nothing I would change.

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Required mortgage on new property.

How has Clayton Shipton helped you?

Searched the mortgage market for the best rate, based on the fact that I am self-employed. Handled all the administration from then onwards.

Have you seen the outcome you were hoping for?

Yes, mortgage offered.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Residential mortgage.

How has Clayton Shipton helped you?

Advised us of the best mortgage to apply for and we were accepted.

Have you seen the outcome you were hoping for?

Awaiting for a valuation so we can begin the exchange.

What could they have done better?

Clayton was very helpful, easy to speak to and was very quick to respond to emails/return phone calls.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Me and my partner decided to buy property together.

How has Clayton Shipton helped you?

Clayton is great. Very nice and helpful. Him and Tina did a great job.

Have you seen the outcome you were hoping for?

Very happy with the property we got.

What could they have done better?

Nothing. Everything went smoothly.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

First time buyer.

How has Clayton Shipton helped you?

Reviewed the market and offered advice.

Have you seen the outcome you were hoping for?

About to complete on our mortgage.

Review from verified client

July, 2015

Overall

Service

Advice

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Divorce.

How has Clayton Shipton helped you?

He found me a new mortgage rate, that saved me over 100 pounds a month, which enabled me to buy out my partner. Which is fantastic.

Have you seen the outcome you were hoping for?

Better then I expected.

What could they have done better?

Nothing

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

arranging a mortgage.

How has Clayton Shipton helped you?

Very helpful. He ensured that everything went smoothly and even got me a better deal on a mortgage.

Have you seen the outcome you were hoping for?

just waiting for all the paperwork and legal work to be completed.

What could they have done better?

everything was very professional, hard to think of how it could improve.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage.

How has Clayton Shipton helped you?

He helped obtaining the mortgage and finding the most relevant deal applicable to myself.

Have you seen the outcome you were hoping for?

Everything has completed and all expectations were met perfectly.

What could they have done better?

There is not really anything I could suggest to make the experience better as Clayton was very helpful and always kept me updated on everything

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Obtaining a mortgage for a new property.

How has Clayton Shipton helped you?

By finding me a mortgage in a timely fashion, keeping information required down to a minimum and keeping good lines of communication. Good solicitor recommendations.

Have you seen the outcome you were hoping for?

Yes all proceeded with as discussed.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

To find a mortgage.

How has Clayton Shipton helped you?

Clayton helped us from day one to help build my credit score and to get a mortgage with a good rate with my unfortunately to a messy divorce bad credit history.

Have you seen the outcome you were hoping for?

Our mortgage is now all approved and we are waiting on contracts to be signed for the property we are purchasing.

What could they have done better?

Clayton and his team went more than the extra mile for my difficult case and it was handled excellently.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We purchase as a company houses to rent on and needed someone that was reliable, friendly, and professional.

How has Clayton Shipton helped you?

He has since arranged around five mortgages for us and would hope to continue doing business in the future with his supprt.

Have you seen the outcome you were hoping for?

We have found him to be straight talking, honest and value his input.

What could they have done better?

Could not wish for much better other than perhaps the odd meal or game of golf put through client entertaining!!!

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Needed advise on purchasing buy to let.

How has Clayton Shipton helped you?

He found us a fantastic deal and landlord's insurance.

Have you seen the outcome you were hoping for?

Clayton was very efficient, and communicated at all times. With his help we were able to obtain another property as an investment.

What could they have done better?

I have no complaints with the service I received from Clayton and his team.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Advice from my estate agent

How has Clayton Shipton helped you?

acquired a mortgage offer

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

After being on a standard variable mortgage for the last few years, i'd been waiting for the market to settle before i fixed again.

How has Clayton Shipton helped you?

Clayton found me the perfect mortgage deal for me. He really understood what I was looking for. The level of service was excellent throughout from the initial consultation to the completion of the mortgage. I would certainly recommend Clayton to everyone and will definitely use him for financial advice in the future. In fact he is now helping with my life insurance.

Have you seen the outcome you were hoping for?

Yes, i am now on a fixed rate deal for two years without having to pay any fees, he even reduced my term.

What could they have done better?

It's not possible to get any better...so knowledgable and professional. Will definitely recommend and use again.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

first time buyer, and was looking for some sound advice.

How has Clayton Shipton helped you?

provided a range of options regarding our mortgage, and handled the application process with our chosen lender.

Have you seen the outcome you were hoping for?

very satisfied with the product, and the process.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Clayton Shipton helped you?

secured the mortgage

Have you seen the outcome you were hoping for?

yes, purchased property

What could they have done better?

Nothing - All great

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage for extension with current lender was turned down due to old defaulted Credit cards.

How has Clayton Shipton helped you?

Found a new mortgage for full amount with a different lender at better rate than currently being paid. Also found life insurance to cover the new amount at less than we were paying for previous mortgage.

Have you seen the outcome you were hoping for?

We have had an offer that we are going to accept and currently sorting the paperwork for this.

What could they have done better?

In all honesty, I cannot think of anything. They even came to the home address to collect some paperwork to make the whole thing go smoothly as we were going away on holiday. That is what I call service.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

looking for a mortgage and was very busy with work and at home.. We managed to get Clayton to assist us with the mortgage

How has Clayton Shipton helped you?

He managed to get the lowest interest for our circumstance for our mortgage and managed to get our life cover and wills covered

Have you seen the outcome you were hoping for?

Yes I have definitely seen a brilliant outcome thanks to Clayton

What could they have done better?

N/a

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Clayton Shipton helped you?

Organised a morgage

Have you seen the outcome you were hoping for?

Yes very pleased as Morgage offer recieved

What could they have done better?

Nothing, was kept well informed of how it was progressing

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I'd been having some difficult in dealing with another mortgage advisor ahead of buying my first property. After going through a protracted period of paperwork and hassle, I stopped using the other advisor and turned to Clayton. I had a very limited amount of time before the deal fell through, but Clayton was able to find and arrange a better deal for me than I'd previously been offered and set everything up, hassle-free.

How has Clayton Shipton helped you?

In a short space of time, Clayton found and arranged an excellent mortgage deal for my circumstances. When the fixed period of that deal was over, he organised a remortgage for me with another great deal. All my interactions with him and his team have been friendly, well communicated, efficient and knowledgeable.

Have you seen the outcome you were hoping for?

I've seen through the first two years of the first mortgage deal Clayton found for me, and now remortgaged using his services again. When the time comes to remortgage in the future, I'll be going straight back to him again.

What could they have done better?

Clayton rescued what was an all-but-lost deal for my first home. I have absolutely no complaints, I couldn't have asked for more.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I had mortgages that were due for renewal and needed advice.

How has Clayton Shipton helped you?

Clayton was extremely approachable and talked me through my options.

Have you seen the outcome you were hoping for?

My mortgages are now completed, I'm very happy with how easy the process was thanks to Clayton and the team at CLS Financial Advice.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I wanted to remortgage my property

How has Clayton Shipton helped you?

Good advice and finding me a much better deal suitable for my situation

Have you seen the outcome you were hoping for?

of course

What could they have done better?

He should keep doing what his doing with his hands on approach with the client is very reassuring

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Required a mortgage

How has Clayton Shipton helped you?

Advised on options available as it wasn't a straight forward purchase, looked into the best available deals and obtained the best finance offer for us both in our current situation. Also gave us options for the future or different scenarios.

Have you seen the outcome you were hoping for?

Finance has been approved awaiting for the property to go through.

What could they have done better?

Couldn't have really done anymore, all of our requirements and expectations were met and exceeded

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

I found Mr Shipton very helpful and completely professional. I was very happy with the services and all the advice I received, I was kept updated regularly, and could not fault them at all.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Clayton Shipton helped you?

Very professional service , would recommend this company to anyone.

What could they have done better?

I feel the service they offer is very comprehensive with no pitfalls in our experience with this company.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

It was a very good experience, fast and stress free

Review from verified client

April, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Is the best what he does been there for me all the time and I am very happy to have him as my financial adviser

What could they have done better?

Nothing more he already done what I need very happy to stick with him all the way

Review from verified client

April, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Very helpful and knew exactly what he was talking about. Clayton and his team made the whole process very easy an stress free.

Review from verified client

April, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton is great, he's friendly, professional and really honest with what is achievable. I would definitely and already have recommended him.

What could they have done better?

N/A

Review from verified client

April, 2015

Overall

Advice

Service

Value

Based in Kent

How has Clayton Shipton helped you?

Clayton clearly explained all deals available and was able to answer any queries that I had.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton had advised me a couple of years ago in respect to my will and how to cut down my bills so when I needed to remortgage he was the answer. The process was explained clearly and all information taken at the beginning of the process so there was no need to lots of meetings. The process was straight forward and Tina who took over my case was very helpful and kept me up to date every step of the way.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

I used CLS for a remortage. Very good choice of mortgages, very efficient transacton.

What could they have done better?

too many courtesy calls from various people.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton understood our situation with regards to our re-mortgage and he was very professional and helpful, he explained in full exactly what he would be looking for and what he required from us, he kept us updated with the progress, etc. We would highly recommend Clayton and his team and we will certainly return in the future.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Our Advisor does well in keeping in touch with us at all times and works well to meet our needs, regarding remortgageing and financial advise. Our Advisor explained everything regarding fees. We wanted him to do and beyond what advised we asked for. The service he provided was excellent and its definitely value for money. Would recommend our advisor to other friends and family.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

At our first meeting we see Clayton who explained everything in a clear and simple way so we were 100% certain of what we were doing. Once the mortgage was submitted we were regularly updated by Tina on the progress of our application with Clayton still in contact if we needed any questions answered. The whole process was smooth and simple. Thank you so much Clayton and Tina - we have and will keep recommending CLS to all our family and friends.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Extremely professional and helpfull, c.l.s are are over and above there profession ,courtesy, and helpfulness

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton and his team has been professional and efficient throughout the process of remortgaging, we would recommend company. Mr & Mrs Pierre

First impression from a user who is not yet a client

February, 2015

Overall

Please provide a brief comment about your experience with Clayton

We have not yet received any quotes yet so unable to comment

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton made the process of re-mortgaging to a buy to let very simple, I was kept well informed by Clayton & Amy every step of the way. Will be using again in the future.

What could they have done better?

N/A

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Clayton

Clayton & his team has been very professional Would recommend to anyone.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

VERY HELPFUL BY EXPLAINING WHAT ALL PAPERWORK ETC MEANS. AS WE WERE FIRST TIME BUYERS THIS WAS INPORTANT TO US.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in London

How has Clayton Shipton helped you?

I was recommeded to use CLS by my sister who had used them a few months earlier to purchase her property - quite frankly, I don't know what I would have done without them! As a first time buyer, everything in daunting enough. CLS helped organise my mortage, with repayments that were affordable, as well as providing me with all my insurance. Efficient, quick organising paper work, full of advice and patient with my never ending questions! I completed 2 months ago on my place and have already been in contact with CLS who wanted to make sure that everything was ok! At a time when buying property is such a competitive market, I found that CLS kept my stress levels down through their support and professionalism. I would definitely recommend to friends and family.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Having met Clayton prior to using his services, he is very approachable and knowledgable in his field and was helpful from the outset. We are glad that we appointed him as our mortgage adviser, as he gave us exactly what we want, facts and details, there were very few grey areas when dealing with Clayton. Also, Amy behind the scenes is brilliant with keeping the client updated on what is happening. We would definitely recommend CLS Finance to Friends, family or anyone, and we will be using CLS for any future financial decisions.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Candid with advice and how it would affect me. Good supporting staff providing a continuous link with the application. Sound service throughout.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

was kept up to date all the way through the process and could not have been made easier.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton kept us updatd through out the process and advised us on different products available

What could they have done better?

It would have been helpful to have the full costs highlighted at the beginning of the process

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Clayton Shipton helped you?

Answered all of our questions quickly and in a way we would understand. Down to Earth and approachable,

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

They were very friendly, and explained what they could do in terms that were easily understood,they were very efficient and their service was quick and hassle free

What could they have done better?

There is nothing I can think of that could be improved

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in West Sussex

How has Clayton Shipton helped you?

Was fantastic at understanding my circumstances and how he could help me now and in the future

What could they have done better?

Couldn't fault the service was exceptional, I am a true advocate

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton explained things in detail and made sure they were understood. We were extremely happy with the service and help from Clayton.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton is a very approachable guy who listens to your needs and offers advice in the clients best interests and not his own. I recently went through Clayton and his team to re-mortgage our house to free up some money for home improvements, and I couldn't ask for a better service, all going smoothly without the stress and aggravation. I've sought Claytons advice before, and I will definitely use him again, and would not hesitate to recommend him for any of the financial advice he has on offer.

What could they have done better?

I suppose that more advertising to get the business name out there will help, and I hope this review above helps.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clear and concise explanation on all area of my interest plus detail information on other products I might need to consider in the future.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton came to my house which made it a very relaxed atmosphere which made it a lot easier for me to understand what was being said, after this initial meeting I spoke mainly with Amy who was absolutely fantastic. Even when it came to delay paying my bill due to my pay days they were very understanding. I recommend Clayton and team to everyone and I will be using them again in the future.

What could they have done better?

The only thing I would say is on the initial visit tell the client that they will probably be speaking in the future with one of your colleagues I.e Amy as I did think that I would be dealing with only Clayton.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Good communication, always advised once any information was received. Makes the procedure alot easier.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Identified a great mortgage deal based on my requirements and set everything up which made things very easy for me as a first time buyer.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Professional friendly advise, provided exactly the most suitable mortgage and protection that I needed

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Straight talking, efficient and honest

What could they have done better?

Ensure the client is as up to speed as he is as to how quickly things have progressed.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Listens and delivers the appropriate advice

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Very friendly, good advice, straight talking, very professional, prompt with updates. We wouldnÂ’t have been able to secure our house without speed, promptness and efficiency of the service provide. WouldnÂ’t hesitate to recommend services to friends and family.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton has been outstanding from the get go. During the initial meeting he outlined the mortgage and repayments and worked through affordability. This was a really strong area, and he gave us confidence in his knowledge of the products. During the process we have had to make numerous changes due to properties falling through or amendments to purchase price and Clayton has dealt with all quickly, diligently and because he knows what we want out of our mortgage product he ensures that it is precisely suited to us. He's approachable and knows the market, and we would recommend if you need an adviser.

What could they have done better?

Because Clayton is strong on products, sometimes he is 2 or 3 steps ahead of us in understanding the ins and outs of the mortgage, so the only thing I can say here would be sometimes to bring us along with him more as we get up to speed!

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

After meeting to discuss my requirements, Clayton and his team found and arranged a mortgage that matched all of my requirements. All of this was completed in a satisfactory manner with minimum of fuss. Thx.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

As this was my first mortage and first time buying a house I did not know what to expect and how it all worked. When meeting with Clayton for the first time he was extermely helpful, not scary like i imagined! He answered all our questions and covered all topics and worries we had about applying for a mortage. With his approachable personality and knowledge I felt that we could ask him anything and he would be more than happy to help. We also dealt with Amy ( Claytons colleague) who again is extremely helpful and kept us up to date on everything through the whole process, from applying for the mortgage to getting our house keys! Buying our house was such a smooth and unstressful task, and a huge part of that is down to Clayton and Amy, thanks guys! :-)

What could they have done better?

I can't think of anything!

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

He takes the time to visit and advise on mortgages. He appears very knowledgable and has given good advice and we have received two mortgage offers very timely.

What could they have done better?

Nothing

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Review of current mortgage at end of fixed period and advise on best deals on the market. Transferring mortgages from current to new lenders.

What could they have done better?

Review of both lower repayment rates together with all costs to transfer to make sure there is a posiitive benefit in making a switch.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Norfolk

How has Clayton Shipton helped you?

Sourcing and obtaining products that are a great fit for your needs.

What could they have done better?

Nothing, all advice was excellent and regular contact and feedback provided.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

CLS were initially recommended by a family member so we felt confident from the start! Originally we were only interested in writing our Wills but were so impressed by Claytons knowledge and professionalism we asked him to return to look into our life assurances, of which he did, going through several products and options in direct and simple terminology. Clayton is a very personable guy who visited our house at a convenient time to us, and didnÂ’t outstay his welcome (as some other insurance people had in the past) . We are reviewing our mortgage in the New Year and will definitely be calling CLS.

What could they have done better?

Just carry on doing what they are doing at CLS!!

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in London

How has Clayton Shipton helped you?

Clayton Shipton advised us throughout the whole mortgage process, right from when we initially started to make plans to buy our first home. He gave helpful, relevant advice and put our mind at rest during the process. Basically he dealt with it all for us, liaising with the estate agent and solicitor on our behalf taking the stress out of the aplication for us. We would highly recommend him, especially if you're about to embark on the daunting task of buying your first home.

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Informative, prompt and friendly.

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

For me it's important that when I request a call back or update this is done quickly , I found that this was always the case my questions, worries and fears were always sorted out professionally and efficiently. Would happy to recommend this very friendly team.

What could they have done better?

Read the small print, I thought my fee was paid by the mortgage company, was just another surprise bill to pay

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Gave me advice from day one on something i knew very little about. Guided me through the process and kept me updated at every stage. Always available to speak to and resolved any issues or queries effectively and quickly.

Review from verified client

August, 2014

Overall

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Service

Value

Based in Buckinghamshire

How has Clayton Shipton helped you?

Clayton is clearly very knowledgeable and was able to assess my needs and find me a very competitive mortgage. Clayton also effectively and quickly answered the various queries that arose as part of the process of buying my house. Clayton and his colleague Amy are very efficient and have great client care skills: they always responded promptly to my emails and phone calls, were helpful and friendly, and were very proactive in chasing solicitors and troubleshooting. I would wholeheartedly recommend Clayton and would want him on my side the next time I move home!

What could they have done better?

I can't fault Clayton or Amy.

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

As this was my first mortgage I needed all the help I could get. Clayton helped me with everything I needed, chasing solicitors and generally being someone easy to talk to. I would deffinatly recommend using him for any mortgage enquiries as he is very knowledgable in the industry and found me the best rates possible.

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Very helpful,he is there to answer any questions or queries you may have,keeps me up to date with what's going on,has handled every situation brilliantly,couldn't ask for a better adviser.

What could they have done better?

Nothing,has been 100%

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton advised me and my wife on a remortgage . From start to finish there was no hassle. The team at CLS explained fully what documents needed to be given and even came to collect them from us personnely. From that point they dealt with every detail to do with the remortgage . Even when solicitors were being a bit hard to handle they still dealt with everything on our behalf. Which was great when you're as busy as I am. After the mortgage was settled the team then sorted out our combined life insurance with nothing for us to do but answer a few questions. Great firm to deal with would highly recommend.

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

We were first time buyers and didn't really know much about mortgages at all. Clayton provided a thorough explanation and advised us on what he thought would be best for us.

What could they have done better?

Nothing really. Clayton went out of his way to help as much as possible, even things that weren't necessarily really mortgage related! We were very happy.

Review from verified client

August, 2014

Overall

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Value

Based in Carmarthenshire

How has Clayton Shipton helped you?

Approachable, any questions that we had were answered straight away and answers them in a way we will understand.

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton spoke in simple terms and really made which i thought would be a difficult process very easy and hassle free. Thanks

What could they have done better?

None

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Very efficient and honest. I valued the customer service prior and post completion.

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton and his colleague Amy were very helpful, advised us well and set-up our mortgage very easily. Their advice and support during the house move was good, and Amy persisted in chasing up our solicitors in relation to our move.

What could they have done better?

I can't really think of anything Clayton could have done better.

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton help me with a mortgage when i had been refused but Clayton gave me good advise to help get my credit score up and found me a great mortgage at a really great rate then sorted out a great package for my life cover, Thanks to Clayton i am back on the housing ladder again, After loosing my company and my house in the great financial time in 2009.

What could they have done better?

I would say the only thing i have never had a face to face meeting with Clayton,

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton has made me and my wife feel totally comfortable talking and discussing very personal matters like our mortgage and finances. He has yet again secured us a great deal on our mortgage and helped me through the process, keeping us updated and took all the stress out of matters I am not totally familiar with. He is quick to reply with any questions I have had and I felt totally at ease with everything completing when he said it would. Clayton is totally approachable, open, honest and extremely knowledgeable in his work. We can't recommend him enough!

What could they have done better?

I have thought long and heard about this and I genuinely can not think of an area that I have felt he could have done better in! We are completely satisfied!

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Great service from Clayton and Amy at CLS. They took time with a first time buyer to make sure I understood everything and ensured all the documentation I supplied was satisfactory for my mortgage application - ensuring a smooth submission which lead to an acceptance and offer.

Review from verified client

August, 2014

Overall

Advice

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Value

Based in West Sussex

How has Clayton Shipton helped you?

I was extremely impressed from not only the professionalism that Clayton showed throughout my application but also how simple and easy it was made. I was really impressed with how I had constant contact from him giving me regular updates on where my application was and what the next steps were. I have not had any need to take out a mortgage for over 10 years so I was very anxious around the whole process, from meeting with Clayton I was made very comfortable and confident that the process would be easy and transparent and I'm glad to say it was.

What could they have done better?

During my process I feel there was minimal room for improvement, I would just like to see more people using Clayton for there financial needs as he was a great help and I have left a real advocate of CLS

Review from verified client

August, 2014

Overall

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Value

Based in Essex

How has Clayton Shipton helped you?

We needed to at long last sort out changing our mortgage and wanted someone local. We found Clayton to be very helpful and efficient and understood our needs. Through the whole process he helped us make some financial chsnges as well as sourcing the best mortgage for us. His support staff are also extremely helpful and kept us updated with the whole process. We are glad we finally made that call. Thank you

What could they have done better?

I think they were spot on

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Fantastic communication the whole way through the process. It was more than finding me the right mortgage, it was about commitment to the whole process and ensuring a successful completion.

Review from verified client

July, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton come round and gave us a home visit, found and explained the right mortgage that was financial right for us. Keeps you informed all the way through the process. Have and would recommend him to family and friends. I now class Clayton as a friend and not an advisor. His company and staff are very professional. Thanks for all your help Clayton.

What could they have done better?

In my opinion he could not have done a better job, completely satisfied with the way it was all handled.

Review from verified client

July, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

My husband and I were moving house and needed some advice about mortgages. Clayton explained it all so clearly and arranged a really good deal for us. We feel we had excellent service and he was very efficient and professional. Both him and Amy at CLS were lovely and we would definitely recommend them.

Review from verified client

July, 2014

Overall

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Value

Based in Buckinghamshire

How has Clayton Shipton helped you?

Knowledgable and speedy, CLS work efficiently to get the job done and communicate the facts clearly and concisely. Everything can be done over the 'phone and email too, meaning you don't need to schedule face to face meetings to carry out the process - a key benefit for me! I would have no hesitation in recommending Clayton and his team and will definitely be using them again in the future.

What could they have done better?

N/A

Review from verified client

July, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

We really would and have already, recommended Clayton Shipton; he is very knowledgeable and has a very calm and relaxed personality that inspires confidence. Our Mortgage was completed quickly, without fuss and in a professional manner, so we cleary understood each step.

What could they have done better?

Keep doing the job he is doing.

Review from verified client

July, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Understood what we were looking for from our new mortgage and what our concerns were

Review from verified client

July, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

Clayton and Amy from CLS were both excellent, offered great service and we did not encounter any problems with arranging a mortgage

Review from verified client

July, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

I found Clayton extremely easy to talk to. He explained everything in detail so I knew exactly what I was getting. The communication thought out the application was also excellent. He kept me updated throughout and is still in contact.

Review from verified client

June, 2014

Overall

Advice

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Value

Based in Essex

How has Clayton Shipton helped you?

Communicates every step to you and always replied to any queries I had no matter what time of day.

Review from verified client

June, 2014

Overall

Advice

Service

Value

Based in Essex

How has Clayton Shipton helped you?

I found that Clayton was able to break down the information so I could easily understand the commitment I was undertaking and the impact that it would have financially. He was able to recommend a very good mortgage and explain why the others would not be beneficial for my current and long term plan. I also felt very comfortable with Clayton and did not get the impression that he was just trying to sell me various insurances or items to maximise his profit. Every recommendation was valid and secured my long term interests.

What could they have done better?

He was always contactable, on-time, polite and helpful, CAN'T FAULT!

Review from verified client

June, 2014

Overall

Advice

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Value

Based in Essex

How has Clayton Shipton helped you?

I have recently purchased a property and needed to get a mortgage approved in a short amount of time. I contacted CLS Financial Advice and they were very helpful and efficent in finding me a mortagge product suitable to the purchase of my property. When moving home this can be stressful so when you have someone who you help you through part of the process it is very useful indeed.