Client reviews

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for a legal adviser?

As the executor of an estate I needed to sell a house which I didn't live in and was not close to me. After contacting a small number of local solicitors, Yasmin was the first to respond.

How has Yasmin Rumjahn helped you?

She's helped me by doing everything a conveyancing solicitor needs to with curtesy and efficiency. We had one meeting in person and everything else was done by email. There was a chain of three properties and my guess is that she was also helpful to the other professionals.

Have you seen the outcome you were hoping for?

Yes, the house was sold without incident.

What could they have done better?

Nothing

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for a legal adviser?

I was buying and selling a property.

How has Yasmin Rumjahn helped you?

Yasmin has been brilliant. She's extremely professional and identified early on an issue with the deeds of the property that I was buying, which meant that the seller's solicitor could try to rectify this in a timely fashion. She showed attention to detail and went the extra mile to ensure a positive result for me. She dealt with difficult issues and people calmly and professionally. She also showed empathy, understanding and support along the way.

Have you seen the outcome you were hoping for?

Yes. Despite being in a chain, I successfully sold my property and was able to buy at the same time. No mean feat in this climate. I'd highly recommend Yasmin and you won't be disappointed.

What could they have done better?

I really can't think of anything.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Probate house sale.

How has Yasmin Rumjahn helped you?

Yasmin is extremely professional and thorough. I had a complex sale which was not smooth, however, Yasmin was extremely proficient and completely put myself at ease through the whole process right up to completion day.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for a legal adviser?

I was in need of a conveyancing solicitor when i decided to sell my house and purchase a new property.

How has Yasmin Rumjahn helped you?

Yasmin was really quick when I inquired about conveyancing quotes. She got in touch with a phone call first which already felt like she really cared about my story. Throughout the whole selling and buying process which i found very stressful she was so responsive towards any of my queries or worries and ALWAYS put my mind at rest. She is amazing at her job and she is also emotionally intelligent which makes all the difference when you find yourself feeling anxious or upset. She is very reliable and has immense attention to detail.

Have you seen the outcome you were hoping for?

yes, 100%

What could they have done better?

Nothing.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Probate support following death of our late Mother; as Executors, we needed solicitor assistance when closing out accounts so we approached Yasmin.

How has Yasmin Rumjahn helped you?

Soon after the swift resolution and efficient progress with the account closures, we approached Yasmin again for the probate sale of our Family home and purchase of a new house.

Have you seen the outcome you were hoping for?

Yasmin helped enormously and made this usually stressful experience straightforward and problem free. In a volatile economic climate full of unpredictability, we definitely achieved what we hoped for.

What could they have done better?

The process went to plan and I cannot think of any aspect along the journey that needed improving. Yasmin was very helpful, thoughtful and considerate of the customer needs. I am sure it is not an easy job for Yasmin, but every engagement with her was easy, courteous and positive.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

We were selling and purchasing a property.

How has Yasmin Rumjahn helped you?

The service provided was excellent, friendly, professional and efficient.

Have you seen the outcome you were hoping for?

Yes we had a smooth house sale and purchase.

What could they have done better?

Nothing we were very happy.

First impression from a user who is not yet a client

May, 2022

Overall

Please provide a brief comment about your experience with Yasmin

Yasmin is and has always been a true professional. She has carried out many conveyances for us, we did not hesitate to request her services again.

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

We were selling a property and contacted Graham Dawson, who we have used before, and they nominated Yasmin to act for us.

How has Yasmin Rumjahn helped you?

She dealt with the conveyancing for us. The buyer's solicitor was slow and difficult to contact and she dealt with it all with patience and efficiency. Her secretary was also very helpful in communicating with us.

Have you seen the outcome you were hoping for?

Yes, we successfully completed on the property.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Transfer of share in residential property.

How has Yasmin Rumjahn helped you?

From start to finish Yasmine made the whole transaction stress free. With clear communication, very prompt leading to a smooth completion. Also very reasonable rates.

Have you seen the outcome you were hoping for?

Absolutely, highly recommend.

What could they have done better?

Nothing

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for a legal adviser?

Yasmin took over our conveyancing on a p[property when our previous Solicitor took an extended sabbatical.

How has Yasmin Rumjahn helped you?

Yasmin completed the purchase of our Son's first property, which was particularly frustrating as we were pushing for completion by the 30th June when the stamp duty holiday finished and the seller was very non-committal on securing any dates for exchange or completion. However due to Yasmin's perseverance we managed to achieve exchange and completion on the same day, 28th June.

Have you seen the outcome you were hoping for?

Yes we completed on the property before the 30th June.

What could they have done better?

We feel Yasmin did everything she could to assist us in the purchase of my Son's property. There is nothing we can think of that could have been done any better. We would not hesitate to use her again.

Review from verified client

July, 2021

Overall

Service

Value

Advice

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Due to complex nature of the sale of the property excellent and professional technical knowledge was required.

How has Yasmin Rumjahn helped you?

This was always going to be a complex sale and apart from Yasmin's excellent technical knowledge she was easy to talk to, readily available to discuss matters and was pro active in contacting me when decisions needed to be made. Throughout a very long and complex Yasmin was always available.

Have you seen the outcome you were hoping for?

Yes, absolutely. The sale happened mainly due to Yasmin's hard work.

What could they have done better?

Having had time to reflect its hard to think of anything major. If pushed then maybe a weekly update even if it was just to report the status quo, Thank you Yasmin for sticking with this very difficult matter through a vbut I emphasis when it mattered I was contacted in a timely manner.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Argyll

What were the circumstances that caused you to initially look for a legal adviser?

Yasmin was recommended to us by our solicitor as she was not a conveyancing solicitor and Yasmin is.

How has Yasmin Rumjahn helped you?

This was a long drawn out complicated house sale and Yasmin and her team helped us through the process with careful patient explanations and we finally got there.

Have you seen the outcome you were hoping for?

Yes the house sale went through

What could they have done better?

Although it took a long time this wasn't our side's problem and Yasmin worked hard yo get it all completed as quickly as it could.

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with Yasmin

Yasmin completed a transfer of equity for us. During the whole process, she was extremely professional, knowledgeable, helpful and very patient. She ensured we understood each stage through her timely and clear communications. As well as being a great conveyancing lawyer, she's a great person to deal with - we'd definitely recommend her!

First impression from a user who is not yet a client

March, 2020

Overall

Please provide a brief comment about your experience with Yasmin

Professional and polite

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

I bought my first property - a leasehold flat, and needed a conveyancing solicitor to help and guide me throughout the purchase process. Yasmin was recommended by a friend of mine who also had a positive experience with her.

How has Yasmin Rumjahn helped you?

Yasmin called me straight away and explained the process when I requested a quote to buy a leasehold property. Her prices were reasonable for a first time buyer too, like myself. I was initially hoping to get the purchase done within 2 months and Seller's side agreed to this timeline. Little I knew at that point that the Seller's solicitors held back crucial information such as that they would be renewing the lease on the property the Seller was about to buy, so at the end my Completion date was just within 6 months, before my mortgage offer expired. Yasmin kept chasing relentlessly the Seller's solicitors for replies on the queries, paperwork or just an update on Exchange date/Completion date. We had difficult times with the Seller's solicitors, getting replies out or just the truth about the date of exchanging contracts. However I knew that Yasmin would not keep anything from me, and I also knew that they were chasing the other side on a daily basis, so I had my complete trust in her. When I was in doubts whether I should just pull out from the purchase process, Yasmin gave me a very honest opinion and advice. Yasmin ended up doing a lot more chasing than initially planned in the estimate at the beginning, but the additional charge was only £300!

Have you seen the outcome you were hoping for?

I found this process a complete roller coaster, there were some hard times with uncertainties. But Yasmin was there for me, with her honest advice, help and being there whenever I needed.

First impression from a user who is not yet a client

November, 2019

Overall

Please provide a brief comment about your experience with Yasmin

Investigated my issue sufficiently to provide answers I required.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

Sale of a probate property.

How has Yasmin Rumjahn helped you?

Managed the sale process with clear guidance and good knowledge.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that I can think of.

First impression from a user who is not yet a client

October, 2019

Overall

Please provide a brief comment about your experience with Yasmin

Polite prompt and personable

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Buying a new house.

How has Yasmin Rumjahn helped you?

Other than providing excellent conveyancing service, showed patience, understanding and commitment to delivering a result in difficult circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Initial confusion over paperwork which was quickly resolved.

First impression from a user who is not yet a client

September, 2018

Overall

Please provide a brief comment about your experience with Yasmin

n/a

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

To buy and sell a house.

How has Yasmin Rumjahn helped you?

Very efficient, gave us time, listened to our concerns, responded to our concerns, understood our worries, had empathy. The information Yasmin gave us was clear and she always, along with Sue and her team, left us feeling relieved as to us, having not moved house for 31 years, we got rather stressed out!.

Have you seen the outcome you were hoping for?

Definitely. So pleased are we that our son and family have also moved house with Yasmin's assistance and also our daughter recently moved as well with terrific support from Yasmin and Sue... this was needed due to the seller using one of these online conveyancing companies... never use one please!.

What could they have done better?

I think I will leave this blank, we moved around a month or so ago and we cannot think of any improvement. Being able to communicate with someone you get to know who understands and with whom you can see face to face makes such a difference.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

I used Yasmin for the legal conveyancing for the selling and purchase of my properties.

How has Yasmin Rumjahn helped you?

I found Yasmin to be efficient, knowledgable with a great attention to detail. She helped me through a difficult sale and purchase throughout which she maintained regular contact, took time out to explain complex matters over the phone and gave sensible advice when required. She has been a pleasure to work with and highly recommend her.

Have you seen the outcome you were hoping for?

Yes. Yasmin ensured she was there to the very end of the completion making sure everything went through without any problems!.

What could they have done better?

Nothing! She did everything perfectly!

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for a legal adviser?

The complex purchase of an unregistered property being purchased through a private sale.

How has Yasmin Rumjahn helped you?

Yasmin demonstrated a calm, highly professional, unflappable and very technically proficient presence in what for us was a deeply challenging property transaction.

Have you seen the outcome you were hoping for?

Absolutely yes. Impossible to have imagined it without her help.

What could they have done better?

None what so ever, faultless. A gem

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for a legal adviser?

To remove a legal charge from a Title Deed.

How has Yasmin Rumjahn helped you?

Removed a legal charge from a Title Deed.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I was extremely satisfied with Yasmin's understanding of my situation.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

Buying our first home.

How has Yasmin Rumjahn helped you?

Yasmin carried out all the conveyancing involved with us purchasing our property.

Have you seen the outcome you were hoping for?

Yes, our house sale was completed effectively and efficiently within a very quick timescale that the sellers we’re hoping for.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for a legal adviser?

I am a first time buyer and a very good friend of mine strongly recommended Yasmin to me.

How has Yasmin Rumjahn helped you?

As I was a first time buyer Yasmin helped and guided me from start to finish and was always on hand to answer any questions.

Have you seen the outcome you were hoping for?

Yes and the whole process could not have gone more smoothly.

What could they have done better?

I honestly do not believe Yasmin could not have done anything better. She made the whole process of buying our first property completely stress free and easy. I have heard stories from friends about the difficulties they had experienced with their Solicitors in the past, so was very happy that my experience was very easy.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

I needed help with transferring two sets of title deeds from joint names into my sole name in order to arrange a new mortgage.

How has Yasmin Rumjahn helped you?

Yasmin helped me during what was an extremely difficult and upsetting time. Not only was she professionally very knowledgeable and effficient and able to expedite a totally successful outcome for me, but on a personal level she was incredibly patient , understanding and supportive. At all times I felt she truly had my best interest at heart.

Have you seen the outcome you were hoping for?

Yes complete 100% satisfaction. The title deeds have been successfully ransferred and I have been able to arrange a new mortgage in my own name.

What could they have done better?

Nothing! I could not have asked for anything to be done better.

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for a legal adviser?

We were buying our first house.

How has Yasmin Rumjahn helped you?

Yasmin oversaw 95% of the purchase, the firm she was working for dissolved and after confirming we would incur at laeast 70% of the total fees if we moved our business to Yasmin rather than the Senior partner who would honour the initial contract, she advised us to stay with the partner. She told us she would have our file up to date and briefed the Senior partner accordingly and the sale went through with no issues.

Have you seen the outcome you were hoping for?

Absolutely. We have completed the purchase of our first home.

What could they have done better?

Nothing I believe. I have stated the main quality we found in Yasmin was her integrity; advising us in our best interest, which in my experience filters into everything else that you would hope and expect to be delivered from a professional service.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

I was selling my residential property as I was emigrating overseas.

How has Yasmin Rumjahn helped you?

Yasmin undertook all of my conveyancing and legal matters concerning the sale of my house. She was extremely thorough, efficient and highly professional in her work. The sale took 8 months to complete in the end and I hit many frustrations along the way due to the other parties in the chain. Yasmin however, was fantastic in keeping me the loop (I had moved overseas by then and so was emailing from New Zealand). I trusted her advice to me when we hit frustrations and I felt confident with her professional expertise.

Have you seen the outcome you were hoping for?

Definately. I gave Yasmin written permission prior to me leaving England to exchange and complete the house sale on my behalf which she did. It all went smoothly in the end.

What could they have done better?

Too be honest, I have found Yasmin to be very professional and I trusted her expertise. I do not think there was anything that she could have done better.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

Buying our first home - a share of freehold property in West London.

How has Yasmin Rumjahn helped you?

I contacted a fair few solicitors on VouchedFor and Yasmin was by the far the most comprehensive and helpful response I received back. Her price was reasonable and she really went in to depth about the options of joint owning the property with my partner and what sort of agreement could be drawn up. She was very understanding when it took me quite some time to reply to her quote, and after ringing her to confirm details I was very happy to instruct her on our purchase. Throughout the process she was very professional and her communication was great. She took a lot of pride in her work and uncovered some potential issues with the property that I believe would have been easy to overlook by another solicitor - and dealt with them effectively with advice at every stage. She had to deal with particularly difficult estate agents at times and she did so with grace and professionalism.

Have you seen the outcome you were hoping for?

Yes everything went smoothly and to plan, and we completed in a particularly short timeframe as required by the vendors of the property.

What could they have done better?

Nothing, we were extremely pleased with the service provided.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for a legal adviser?

Selling my leasehold property in London.

How has Yasmin Rumjahn helped you?

She helped with the conveyancing process.

Have you seen the outcome you were hoping for?

Yes. Yasmin did a great job.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for a legal adviser?

Selling a flat.

How has Yasmin Rumjahn helped you?

She carried out the conveyancing process very professionally. She got in touch with me when needed, otherwise just got on with the job.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Nothing

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for a legal adviser?

Probate sale of My Fathers Bungalow.

How has Yasmin Rumjahn helped you?

Yasmin was totally professional in what could have been a very long and drawn out sale. She was empathetic to our needs at all times. When a last minute problem occurred within the chain she went out of her way to ensure that the completion date was met. Excellent service would not hesitate to recommend.

Have you seen the outcome you were hoping for?

Yes. Excellent service.

What could they have done better?

Nothing to suggest.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

Selling my house.

How has Yasmin Rumjahn helped you?

Friendly, professional and helped make the process as easy as possible. Easy to contact and professional throughout.

Have you seen the outcome you were hoping for?

Yes - quick and easy sale.

What could they have done better?

Nothing!

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

Buying our first flat.

How has Yasmin Rumjahn helped you?

Yasmin explained the process, communicated clearly and gave solid advice. She was always available and was happy to answer our questions.

Have you seen the outcome you were hoping for?

Absolutely - Yasmin was incredible, making the whole process stress free.

What could they have done better?

No - totally surpassed our expectations. Some friends have had problems with other solicitors but I wouldn't hesitate to recommend Yasmin to anyone.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for a legal adviser?

We were selling 2 properties and purchasing 1 property.

How has Yasmin Rumjahn helped you?

Yasmin handled both sales and purchase for us.

Have you seen the outcome you were hoping for?

Yes, a positive outcome.

What could they have done better?

I cannot think of anything Yasmin could have done better.

First impression from a user who is not yet a client

October, 2016

Overall

Please provide a brief comment about your experience with Yasmin

She immediately put us at ease, and explained everything in easy terms for our flat lease negotiation and making changes to our flat.

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for a legal adviser?

I was helping my mum sell her house and purchase a retirement flat.

How has Yasmin Rumjahn helped you?

Yasmin handled both the sale and purchase for my mum.

Have you seen the outcome you were hoping for?

Absolutely. After a number of bumps in the road that were no fault of Yasmin's, she pulled out all the stops to get both deals over the line in perfect time for my mum to settle into her new home.

What could they have done better?

I have had several dealings with solicitors in respect of the buying and selling of property and none handle cases with the care and attention to detail to the level Yasmin has for my mum. I am one to find fault anywhere, but Yasmin recognised how sensitive and easily worried my mum is and she did her upmost to ensure everything was handled as smoothly as these things can possibly be.

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for a legal adviser?

Moving house.

How has Yasmin Rumjahn helped you?

Yasmin was extremely professional and approachable throughout the whole process. She explained everything very clearly and highlighted issues we had not considered, suggesting solutions in the process. She ensured all the paperwork was ready at each stage, even to the point of dropping paperwork to us for speed! We had every confidence in her approach and would not hesitate to recommend her to others.

Have you seen the outcome you were hoping for?

Yes, the sale and purchase was completed as quickly as possible.

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for a legal adviser?

The sale and purchase of our home.

How has Yasmin Rumjahn helped you?

We contacted Yasmin as a result of positive reviews on the Vouched For website. Having experienced very poor service with conveyancers previously, we were extremely anxious to secure the services of someone who would provide both an efficient, but also personal service for us. In Yasmin, we couldn't have found a better person to act for us. From the first meeting with Yasmin we found her to be extremely approachable, personable, understanding, highly focused and committed to helping us through the process. We felt that we were not just another file, Yasmin truly recognises the personal significance involved in the selling and purchasing of your home. She was highly supportive throughout the process, particularly through some stressful and frustrating periods, and always responded in a clear and positive manner. Yasmin's efficiency and conscientiousness were outstanding, fully communicating with us at all times and she definitely has the ability to be assertive with those she is dealing with when necessary. She has a very efficient assistant in support to her, so we were always confident that if Yasmin were absent, the same efficient service would continue. It really was a pleasure to work through the process with Yasmin, and we are very grateful to her for both the service she provided and the help she gave to us throughout. We wouldn't hesitate to ask Yasmin to act for us again, and highly recommend her services to anyone.

Have you seen the outcome you were hoping for?

Certainly.

What could they have done better?

We couldn't have asked for anything more from Yasmin.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

Sale and purchases of house.

How has Yasmin Rumjahn helped you?

Yasmin was outstanding. Throughout the process of selling our house and buying a new one she was thorough and friendly. When our buyers' conveyancing firm made a huge mistake that only came to light on the day of exchange Yasmin calmly took the situation in hand and forged a solution (fixing the other firm's error in the process) that allowed us to move as planned. She is clearly someone who take great pride in working to an exceptionally high standard. She was very approachable throughout, with great communication and updates as things progressed. She left us under no illusion that she was working with our best interests in mind. We really valued having her and wouldn't think of asking anyone else for any future property law needs we may have.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Couldn't have done anything better.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

selling of house.

How has Yasmin Rumjahn helped you?

I found Yasmin to be very calming and easy to talk too , Yasmin had a excellent understanding of our needs and directed us fully in the sale of our property. The most important thing I found was Yasmin Kept me calm in a very tricky situation.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

I cannot find any constructive suggestions as Yasmin was in our eyes was a wonderful solicitor and done a fantastic job. I have no problem in recommending her.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

We were selling out house and purchasing another.

How has Yasmin Rumjahn helped you?

From the start Yasmin was friendly and helpful. She explained the process clearly and was approachable when I needed questions answered.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

First impression from a user who is not yet a client

April, 2016

Overall

Please provide a brief comment about your experience with Yasmin

Seemed very professional and was quick to respond to my initial quote. She asked good questions.

Review from verified client

February, 2016

Overall

Service

Value

Advice

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Downsizing, and therefore seeking.

How has Yasmin Rumjahn helped you?

Did the necessary. But with a friendliness belying the seriousness of the subject.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Could, perhaps, have chivvied her opposite number a bit more as to the completion of the conveyancy.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Buying and Selling Property.

How has Yasmin Rumjahn helped you?

Yasmin explained the process to me, having not sold or bought a property for in excess of 25 years, and was incredibly patient with me all the way.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

It might help first time buyers, or people like myself, to have an outline of all that needs to be done in advance in a short document or list - just for example, I was not aware (somewhat nieve) that the buyer has to arrange their own survey and thought the solicitor would instigate this. This meant is was quite late in the process before I arranged a survey.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Property Purchase.

How has Yasmin Rumjahn helped you?

Yasmin helped with the purchase of our flat with great efficiency and was very thorough during the process.

Have you seen the outcome you were hoping for?

We have seen the outcome we were hoping for, Yasmin made the whole process as stress free for me as possible.

What could they have done better?

Yasmin could not have done any more, .she is very easy to deal with and gave a friendly service with the utmost professionalism. I would highly recommend.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Property purchase.

How has Yasmin Rumjahn helped you?

Yasmin was extremely helpful and thorough in regard to my property purchase. Yasmin made the the whole process for me and my husband as stress free as possible.

Have you seen the outcome you were hoping for?

We received the outcome we were hoping for and all the help needed for the process to run as smoothly as possible.

What could they have done better?

I was extremely pleased with Yasmin's service, she could not have done anything more, she gave a very efficient and friendly service with the utmost professionalism.

Review from verified client

November, 2015

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Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

First time buyer.

How has Yasmin Rumjahn helped you?

By giving clear and consistent advice whenever required but mostly just doing all that was needed and more behind the scenes leaving me stress free.

Have you seen the outcome you were hoping for?

I'm the proud owner of a beautiful flat cajoled over a difficult finishing line by the ever calm Yasmin.

What could they have done better?

Honestly I can't think of anything that could have gone better from results achieved through to communication, paperwork etc all clearly set out and executed to perfection. Not easy when the other side is a full blown hornets nest of stress inducing indecision!!

Review from verified client

October, 2015

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Based in Surrey

What were the circumstances that caused you to initially look for a legal adviser?

First-time buyer purchasing a flat.

How has Yasmin Rumjahn helped you?

Yasmin handled the conveyancing process. Being a first-time buyer I had no idea what to expect only that I was aware of how these deals can often turn into long painful sagas and was braced for a scary affair. With Yasmin, however, the whole transaction was easy, straightforward, and most importantly: stress-free! Thanks to Yasmin's regular correspondence, clear and concise language, and cheery personality I knew that I was always in good hands. Even when the transaction hit a couple of snags due to erroneous information provided by the estate agent, Yasmin was quick to quell my concerns and reassure me with confident feedback.

Have you seen the outcome you were hoping for?

I have now completed the purchase and am extremely happy with the outcome.

What could they have done better?

With Yasmin it's difficult to even nitpick any flaws. She is obviously well experienced and I wouldn't hesitate to recommend her to anybody purchasing a property, particularly first-time buyers. I've heard horror stories about solicitors who are counter-productive and difficult to deal with, but with Yasmin you can rest in the knowledge that you'll be well looked after and your purchase will be handled by a competent professional.

Review from verified client

October, 2015

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Value

Based in Surrey

What were the circumstances that caused you to initially look for a legal adviser?

I was a first-time buyer purchasing a flat.

How has Yasmin Rumjahn helped you?

Yasmin handled the conveyancing process and exchange of contracts.

Have you seen the outcome you were hoping for?

I successfully completed the purchase and am extremely happy with the outcome and the service that Yasmin provided.

What could they have done better?

With Yasmin I was struggling to even nitpick any flaws in her service. As a first-time buyer I had no idea what to expect or how to go about handling the whole transaction. I was only aware that these things can often be a painful saga to complete. Yet Yasmin, with her regular correspondence and friendly, cheery manner, made the whole process very easily, and most importantly: stress-free! She is obviously well experienced and I knew I was in good hands with Yasmin at every stage. Even when the deal hit a couple of snags due to the estate agent providing erroneous information, Yasmin was quick to reassure me of my concerns and answered my queries in quick time. I would not hesitate to recommend Yasmin to anybody buying a new property, and particularly first-time buyers as you will be well looked after, and handled to a high professional standard.

Review from verified client

October, 2015

Overall

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Service

Value

Based in London

What were the circumstances that caused you to initially look for a legal adviser?

Buying a flat.

How has Yasmin Rumjahn helped you?

Conveyancing.

Have you seen the outcome you were hoping for?

Yes. We have bought the flat.

What could they have done better?

We felt that out requests for contingency plans, when Yasmin was on leave and the ball started to roll with the the sale, were taken as a criticism. We sensed a fierce professional pride underlying the dialogue and wondered whether this would impact on the speed of service we would get. But we need not have worried, as we moved on quickly.

Review from verified client

September, 2015

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Based in West Sussex

What were the circumstances that caused you to initially look for a legal adviser?

Yasmin was recommended to us by a friend when we were looking to buy our first home.

How has Yasmin Rumjahn helped you?

Yasmin was approachable, professional and friendly at all times during what turned out to be a very complicated process. Yasmin offered much needed advice when we were forced to withdraw our first offer on a property following an adverse survey and was always on hand for support during the purchase of our current home. The chain was particularly complicated and the process dragged on for much longer than anticipated but Yasmin remained in regular contact and was always well ahead of the other parties with preparation of the necessary documentation.

Have you seen the outcome you were hoping for?

We moved into our new home earlier this year and have received all subsequent paperwork in a timely fashion from Yasmin.

What could they have done better?

I cannot speak highly enough of Yasmin and the service she provided. Both she and the staff in her office were efficient, polite and professional at all times and I felt like a valued client. I would not hesitate to recommend her to others and would definitely use her services again for our next move.

Review from verified client

August, 2015

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Value

Based in Kent

What were the circumstances that caused you to initially look for a legal adviser?

Having found a buyer for my property and one that I wanted to buy, I needed a solicitor to for the conveyancing. I have used this firm before.

How has Yasmin Rumjahn helped you?

This should have been a simple matter but my buyer proved to be a difficult person to deal with. Without Yasmin I am sure that I would have been totally stressed. She remained calm and professional throughout and made me feel that I was safe in her hands.

Have you seen the outcome you were hoping for?

Both sale and purchase were successfully completed without any delay for which I was most grateful.

What could they have done better?

In my Civil Service career I served the Lord Chancellor for the best part of 40 years and dealt with many lawyers. Yasmin is one of the good guys who puts her knowledge, expertise and pleasing personality to good use. I cannot think of anything she might have done better. My impression is that she is always on the lookout for ways to improve her performance.

Review from verified client

December, 2014

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Value

Based in Kent

How has Yasmin Rumjahn helped you?

Yasmin was very professional throughout the whole conveyancing process. She was very efficient and fair at all times. Yasmin is an asset to the company and I would definitely use her services again in the future. I would also strongly recommend her to friends and relatives.

Review from verified client

December, 2014

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Value

Based in Kent

How has Yasmin Rumjahn helped you?

Yasmin was a great help in smoothing out the many many bumps we had in our chain. Her experience and advice was invaluable. She was not phased by the added complexity of selling two properties to buy one. Without Yasmin, I really doubt we would have made any progress with our seller's solicitor and would have lost our buyers.

Review from verified client

November, 2014

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Service

Value

Based in Kent

How has Yasmin Rumjahn helped you?

During the conveyance process Yasmin Rumjahn acted in an excellent professional way and I would highly recommend her services.

What could they have done better?

Not being able to drop things off outside business hours was a bit frustrating but I appreciate that letter boxes are a thing of the past.

Review from verified client

November, 2014

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Value

Based in Bedfordshire

How has Yasmin Rumjahn helped you?

Yasmin did two London leasehold extensions (one very tricky), two flat sales and a house purchase for us. She was quietly efficient, professional, prompt and always explained the processes in a way that I understood, which was very much appreciated. Our life would have been so much harder without her supporting us all the way through. I wouldn't hesitate for a second to give her the highest recommendation I can. We are actually looking at other things we can task her on as we miss talking to her! I have recommended to her to several friends who have also been delighted with the service they have received from her.

What could they have done better?

nothing

Review from verified client

October, 2014

Overall

Advice

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Value

Based in Kent

How has Yasmin Rumjahn helped you?

My wife and I were buying our first house together and we decided to use Yasmin as our solicitor. After losing our 1st property we intended to buy, we were left with a small amount of time to find another property before our mortgage offer ran out. Yasmin managed to pull this off for us despite many hiccups and errors on the sellers behalf and we picked up the keys with time to spare.

What could they have done better?

We sometimes struggled with understanding the terminology in the letters and email that we were given. However Yasmin was very approachable to ask questions to.

Review from verified client

October, 2014

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Based in Kent

How has Yasmin Rumjahn helped you?

I was very happy with Yasmin and would have no problems in recommending her as a conveyance solicitor.

Review from verified client

October, 2014

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Based in Hertfordshire

How has Yasmin Rumjahn helped you?

Fantastic service. Documents easy to understand, nothing was too much trouble, brilliant communication all the way. I would definitely recommend Yasmin's services.

What could they have done better?

As there were no issues and the process was smooth from start to finish I cannot make any recommendations for improvement.

Review from verified client

October, 2014

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Based in Hampshire

How has Yasmin Rumjahn helped you?

Breaking it down to the transferring equity was excellent. My best interests at all times. The residential and buy to let mortgages was sorted quickly and thoroughly. It isn't the first time I have used Yasmin and I went back because of her attention to detail and very diligent. I am thinking of buying another property and I will be using her again. My friends have also been impressed with what I have had to say and want to use her as well. All in all, excellent and always has "your" best interest in mind.

What could they have done better?

I really cannot criticise Yasmin. If anything and I am being cheeky would be to get a discount next time I use her for any conveyancing.

Review from verified client

October, 2014

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Value

Based in Surrey

How has Yasmin Rumjahn helped you?

We found Yasmin to be very professional, she contacted us promptly when any action or decision was required from us. We also had one potential buyer asking very strange questions which she talked us through and offered sound advice on! We felt that the service was excellent value for money, we used a cheaper solicitor for a previous house sale and regretted it due to the slow and inefficient service that was provided.

Review from verified client

October, 2014

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Value

Based in Surrey

How has Yasmin Rumjahn helped you?

We are very glad we chose Yasmin for our house purchase - she responded to all of our queries very quickly and did her best to chase the seller's solicitors and estate agents when they were slow to respond to requests. We are certain things wouldn't have gone as smoothly without her and and remain grateful for all of her assistance - we felt well supported and informed throughout the entire sale.

What could they have done better?

Nothing at all, we honestly couldn't find fault with Yasmin' s service.

Review from verified client

October, 2014

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Value

Based in Kent

How has Yasmin Rumjahn helped you?

I cannot recommend Ms Rumjahn highly enough, as she has helped me deal with sales relating to two properties this year (2014), and has done so with great professionalism and integrity. Neither of the two sales were straightforward, but with her guidance, we managed to avoid buying a property for ourselves that was marred with planning issues (involving extensive research on her part), then subsequently dealing with the probate sale of my late grandfathers property in the Midlands which meant working outside of her usual geographical area. Ms Rumjahn has always responded to my enquiries within 24 hours, and I do not have any qualms about contacting her over the smallest of matters as I know any enquiry is given the same level of attention, no matter its size. I have never been in a situation where I was unsure where either sale was, as I was kept informed regularly on both matters. Ms Rumjahn has been courteous and polite throughout both of my sales, and I could not rate her, nor her work, highly enough. I would use no other solicitor for conveyancing matters in the future and recommend her wholeheartedly.

Review from verified client

October, 2014

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Based in London

How has Yasmin Rumjahn helped you?

We were pretty clueless in buying our first property but the advice we received from Yasmin Rumjahn was always very clear and easy to understand. Yasmin responded very fquickly to our queries and exchanging contracts happened much sooner than we had expected due to the speed and efficiency that she worked at. While other friends at similar stages of buying properties were complaining about their solicitors we were boasting about ours.......

Review from verified client

October, 2014

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Value

Based in Kent

How has Yasmin Rumjahn helped you?

We were recommended to Pumfrey and Lythaby by a friend and it was there that we met Yasmin. Our brief to her was that we wanted/needed to exchange/complete on our new property asap and she undertook this task pointing out to us that although a 7-10 day time scale was tight, it was possible. She would, however, have to rely on other parties also working at speed, and we appreciated her honesty. The sellers Solicitors were far from helpful, but Yasmin remained patient, professional and polite to them and kept us in the 'loop' at all times. Yasmin also spoke/communicated to us in a normal, easy to understand way, will little or no Solicitor jargon. I deal with Solicitors on a daily basis in connection with my work in London and for Yasmin to speak 'normally' was very refreshing and very welcome.

What could they have done better?

I cannot think of anything - sorry.

Review from verified client

October, 2014

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Value

Based in Kent

How has Yasmin Rumjahn helped you?

Yasmin was very professional and efficient throughout. More importantly she put human back into solicitor's. Friendly, helpful and available without any complaints. Would not hesitate to recommend her to anybody.

What could they have done better?

It may not help but i would not have changed anything

Review from verified client

September, 2014

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Value

Based in London

How has Yasmin Rumjahn helped you?

Yasmin is an extremely efficient and experienced property lawyer. I have used her many times and she is always an absolute star, especially when things get tricky, or there is time pressure.

Review from verified client

September, 2014

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Value

Based in Kent

How has Yasmin Rumjahn helped you?

Yasmin gave a great service throught our conveyancing process.

What could they have done better?

Whole process was excellent . Only thing was occasionally not being able to track what days one was in and when not , although this didn't Impact my transactions at all in the end .

Review from verified client

September, 2014

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Based in London

How has Yasmin Rumjahn helped you?

Yasmin was fantasticly helpful, professional and courteous when dealing with our conveyancing. She communicated clearly via email and phone and was usually the one to call us rather than us having to chase. She is very friendly and always happy to go the extra mile. Highly recommended.

Review from verified client

September, 2014

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Value

Based in Kent

How has Yasmin Rumjahn helped you?

Yasmin was very professional at all times. She dealt with correspondence and any queries speedily and efficiently bringing the transaction to a satisfactory conclusion. She was able to explain any legal issues arising in easy to understand language and always in a friendly and helpful manner. I would not hesitate to instruct her again should the opportunity arise.

Review from verified client

September, 2014

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Based in Devon

How has Yasmin Rumjahn helped you?

Yasmin dealt with my conveyancing for a sale and purchase last year and at the same time dealt with the sale of my Mother's property. Everything went very smoothly and if I have any conveyancing issues in future I shall definitely contact Yasmin again.

What could they have done better?

I cannot think of anything that could have been done better.

Review from verified client

September, 2014

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Value

Based in Cheshire

How has Yasmin Rumjahn helped you?

Yasmin is friendly, caring and approachable and combines this with a high level of professionalism which means,for example, that she will not be fobbed off with unsatisfactory replies from "the other side" in relation to issues which inevitably come up in conveyancing transactions. At the same time she is totally pragmatic and works with all parties to achieve client satisfaction in the most efficient way.

What could they have done better?

We can only say that in our view Yasmin's performance has been faultless.