Reviewed for

Insurance and Protection ( 50 )

Mortgages ( 161 )

Pensions ( 33 )

Equity Release ( 9 )

Retirement income (annuities, drawdown) ( 19 )

Investments and Savings ( 48 )

Pension Transfers - Non Specialist ( 7 )

Inheritance Planning ( 9 )

Long Term Care ( 2 )

Pension Transfers - Specialist ( 5 )

Financial Planning ( 12 )

Financial Mentoring ( 3 )

Financial Coaching ( 2 )

Reviewers' assets

£500k+ ( 5 )

£200k - £500k ( 6 )

£100k - £200k ( 15 )

£50k - 100k ( 14 )

Up to £50k ( 81 )

Client reviews

This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I needed to take on a mortgage by myself.

How has Hannah Cowell helped you?

Hannah was extremely responsive to emails and really helpful with all aspects of my mortgage application

Have you seen the outcome you were hoping for?

Yes, very quick!

What could they have done better?

Nothing!

First impression from a user who is not yet a client

February, 2024

Overall

Please provide a brief comment about your experience with Hannah

Hanna seemed very helpful and knowledgeable when i talked to her about my financial situation.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Needed a mortgage advisor

How has Hannah Cowell helped you?

She has been brilliant throughout.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

no

Hannah's reply

Thankyou for the kind review!

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Staffordshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Yes a further remortgage and will

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first home and needed assistance in getting an mortgage offer.

How has Hannah Cowell helped you?

Hannah was constantly available to answer all queries and way able to secure us the best mortgage deal on the market at the time.

Have you seen the outcome you were hoping for?

Yes.

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has gone above and beyond in keeping us upto date with changes in the market and gave us many updates on options most suited

Hannah's reply

Thank you Alex. Hope you're well

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Giving us peace of mind to know we will not be reaching our spend budget each month

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Always there if i need help or advice. Extremely helpful.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

by finding a mortgage renewal and ensuring my pensions are on the right track

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has sorted our problem and keeps her eye on everything

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I was feeling unsure about what my income was going to be when I retire and needed help in understanding what I have, what my options were and what I could possibly do.

How has Hannah Cowell helped you?

Hannah has calmed my nerves and provided me with some simple and easy to understand explanations of what I have and what I can expect in a way that I can understand them. She has also brought me peace of mind by showing me my potential situation for the next few years until retirement so I have a clear plan of what to do. She has also assured me that my situation is not as bad as I thought it was and that she will look into my various accounts/pensions to see if there are any possible changes which would be of benefit.

Have you seen the outcome you were hoping for?

Yes, and more than that. Hannah is adept at making sense of finances.

What could they have done better?

Nothing.

First impression from a user who is not yet a client

November, 2023

Overall

Please provide a brief comment about your experience with Hannah

Good communication, advised me step by step what I needed to do next.

Hannah's reply

Thankyou for the kind review.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I wish to buy a house

How has Hannah Cowell helped you?

Hannah found lender who is supporting Ukrainian refugees and agreed to give us a loan

Have you seen the outcome you were hoping for?

lender offered me a loan

What could they have done better?

I am pleased with the service

Hannah's reply

Thankyou for the kind review. Now you have an offer I will be addressing protecting the debt with quotes for you to peruse.

Repeat review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Answered a specific question

Hannah's reply

Thankyou for the kind review. It's been a while since we sorted out your plan, which doesn't require an annual review service. Happy to review your needs and circumstances on a regular basis if you would like me to get in touch with you to set this up.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Buying a first home

How has Hannah Cowell helped you?

Hannah was amazing! She really helps with the mortgage and advice, she make the whole experience very smooth. Any questions we had she came back to us as soon as possible.

Have you seen the outcome you were hoping for?

Yes, it was and more.

What could they have done better?

She did a really great job for us.

Hannah's reply

Thankyou for the kind review. Hope you’re settling into your new home!

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Our previous mortgage company couldn’t help with our new mortgage so I was given Hannah’s number.

How has Hannah Cowell helped you?

Hannah found us a mortgage with a great rate .

Have you seen the outcome you were hoping for?

Yes and we are now living in our new home .

What could they have done better?

Nothing, Hannah kept us updated at every stage .

Hannah's reply

Thankyou for the review.

Repeat review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has been as always very professional and has made sure that we have understood the changes to our portfolio,and has shown us where we could make better use with some of our savings.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

had lots of work pensions to sort out

How has Hannah Cowell helped you?

Hannah has give me advice and managed to combine all my pensions

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing 100% satisfied

Hannah's reply

Thankyou for the review.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Needed further advice on my pensions

How has Hannah Cowell helped you?

Sorted out what was required

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

Not sure anything could have been better

Hannah's reply

Thank you for the kind review.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

My current pension pot needed to be re-invested.

How has Hannah Cowell helped you?

Hannah has helped by transferring the funds to make them work better for me.

Have you seen the outcome you were hoping for?

I'm sure I will in time.

What could they have done better?

Nothing.

Hannah's reply

Thanks for the kind review.

First impression from a user who is not yet a client

June, 2023

Overall

Please provide a brief comment about your experience with Hannah

During the initial meeting, Hannah gave a brief overview of her background and experience in finance. Hannah has a very personal approach, looking at lifestyle and listening to my future needs and expectations. From that and the information of my current portfolio, incomings and outgoings, she was able to give an easily understandable outlook of my current financial position going forward. With the available information, Hannah will now be able to advise my future portfolio requirements. Hannah’s costs were explained clearly during our initial discussion.

Hannah's reply

Thank you for the kind review Andrew. I look forward to working with you and helping with your plans

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We had been told my our lender that porting our small mortgage was a simple affair - well it wasn't! I'd heard so many great things about Hannah over past years that we gave her a call and asked for her help.

How has Hannah Cowell helped you?

Well I think Hannah deserves a superhero cape firstly she was so quick to see us, secondly the afternoon she came to see us the rates were set to change, but that didn't stop Hannah getting all the necessary info to submit the application that very evening. And yes she secured the rate we wanted that just wasn't available the following day! Amazing service no wonder she's so highly recommended.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing.

Hannah's reply

Thankyou for the kind review It’s been a pleasure to help out.

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

I needed to withdraw my investments to fund a property purchase. One email to Hannah, the wheels were put in motion and everything was sorted quickly.

Hannah's reply

Thankyou for taking the time to do a review.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

To get the best advice on the services I required.

How has Hannah Cowell helped you?

Hannah has been amazing! The advice and knowledge she has about mortgages and insurances are fantastic! She’s very efficient and her correspondence regarding and questions asked are super quick! Very friendly and helpful.

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

Nothing!

Hannah's reply

Thankyou for the kind review.!

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my pension to a drawdown provider

How has Hannah Cowell helped you?

Hannah first of all asked what I wanted to achieve. which was to transfer my pension from my current provider to one that provides drawdown. After assessing my needs and my attitude to risk she researched the whole market to find a suitable provider. She then arranged the transfer and the opening of a pension with a new provider.

Have you seen the outcome you were hoping for?

Yes, I've now received my tax free lump sum and my monthly pension has been set up.

What could they have done better?

I'm struggling to think of how she could have handled my case better. She is friendly, down to earth and always remembers its your money. She is very knowledgeable and very patient in answering your queries. She also keeps you advised every step of the way and replies to your questions promptly. All in all its been a very pleasurable experience dealing with her and I would recommend her to anyone.

Hannah's reply

Thank you for taking the time to provide a great review. It's been a pleasure to help you and look forward to reviewing this with you in the future.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I wanted advice on equity release and Hannah went through everything with me from start to finish. She also organised my lease extension.I

How has Hannah Cowell helped you?

I had just retired so was able to pay off my mortgage and made things easier in retirement.

Have you seen the outcome you were hoping for?

Yes everything went to plan I’m very happy.

What could they have done better?

Nothing really everything went as it should.

Hannah's reply

Thankyou for the kind review

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Regular updates and advice as well as complete honesty given the current financial downturn

Hannah's reply

Thankyou for the kind review.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We needed to change mortgage provider after our original provider refused our offer on a valuation

How has Hannah Cowell helped you?

Quickly assessed the market and guided us to a new provider and completed all of the applications on our behalf

Have you seen the outcome you were hoping for?

Yes, we received a full offer in a very short space of time

What could they have done better?

Nothing

Hannah's reply

Thank you for the kind review. Glad to have been of help with your situation!

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Purchase of a house.

How has Hannah Cowell helped you?

Hannah has been excellent and helped us in both getting a mortgage offer and also insurance.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

Hannah was excellent and efficient. She was there to answer any questions and gave a fast response.

Hannah's reply

Thankyou for the kind review. Wishing you all the best on your new home!

First impression from a user who is not yet a client

March, 2023

Overall

Please provide a brief comment about your experience with Hannah

Hannah's work has been invaluable in helping our family understand and plan for a future IHT bill. Her service has been first rate, with regular communications, insights and advice. I would recommend Hannah to anyone looking to plan their financial future.

Hannah's reply

Thankyou for kind the review. I'm pleased to have helped give some guidance on your family situation and gladly stay in touch for future discussions. I will happily confirm how I can be remunerated for fee paying work once it's relevant, however the discussions we have had so far have been at my cost. Thanks again for taking the time to write the review, I appreciate it.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Hannah always goes that extra mile. Night or day she is always happy to answer any questions and offers advice with your best interest at heart

How has Hannah Cowell helped you?

With mortgage,financial planning, pension advice

Have you seen the outcome you were hoping for?

Yes every time

Hannah's reply

Thankyou for the review. Glad things are going well for you!

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

At 64yrs old, thought about pensions ready for retirment, after talking to hannah found I could retire earlier than the state wonted me too, I'm happy

How has Hannah Cowell helped you?

consolidating existing pensions intom 1plan which I will have control off

Have you seen the outcome you were hoping for?

upto now yes

What could they have done better?

not a lot, it's not Hanna's fault people who have my money are dragging there feet to pass it onto my new provider

Hannah's reply

Thank you for the kind review.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I met with and appointed Hannah as my financial adviser when I was looking to set up a SIPP and a mortgage.

How has Hannah Cowell helped you?

Hannah set up my SIPP for me and obtained a very competitive mortgage for me.

Have you seen the outcome you were hoping for?

Hannah has exceeded my expectations.

What could they have done better?

Hannah could not have provided a better ongoing service.

Hannah's reply

Thankyou for the kind review.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

A difficult divorce, zero confidence and limited knowledge, Hannah was quite simply amazing. No question too silly, available and non pushy.

How has Hannah Cowell helped you?

Hannah was quite simply amazing. I never thought I would be in a position to own my own home and live a life outside of divorce. She was so practical, through and absolutely so kind.

Have you seen the outcome you were hoping for?

I am a homeowner and living a free life. Hannah contributed to me being able to make a positive start to this change in my life.

What could they have done better?

Simply nothing. First rate service.

Hannah's reply

Thank you for the kind review. I'm so pleased I was able to help you to get to where you needed to be. Hope you're enjoying your new pad too!

Repeat review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Yes, Hannah gave me excellent advice on my mortgage options and is also helping my son sort his first mortgage out.

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Helped us look into life insurances and gave us some ideas

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in South Yorkshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah offered us some advice on interest rates and mortgage products.

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

She keeps me updated and supports me when it is time to re-mortgage

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

As above

Repeat review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Find a great deal for a remortgage

Repeat review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah provided a fantastic service and continues to do so by reviewing our situation on a regular basis

Repeat review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah explained our financial portfolio in a clear and professional manner, and put ourselves at ease with the current financial situation.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Relocating to Cornwall

How has Hannah Cowell helped you?

Hannah managed to help us get the right mortgage for our relocation

Have you seen the outcome you were hoping for?

Yes, Hannah was amazing

What could they have done better?

Nothing, everything Hannah did was excellent

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to apply for my first mortgage and didn’t know where to start - Hannah was recommended to me.

How has Hannah Cowell helped you?

She walked me through every step of the process, made everything super easy and smooth and answered every question I had, no matter how stupid!

Have you seen the outcome you were hoping for?

Absolutely, got the first mortgage I applied for and it completed today with no hassle.

What could they have done better?

Nothing, she’s been great throughout.

Repeat review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah is very personable and professional brilliant communication to keep You updated with the process of your mortgage application

Repeat review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

No

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I was retiring and was looking to invest some of my pension

How has Hannah Cowell helped you?

Hannah has recommended where to invest after my review

Have you seen the outcome you were hoping for?

Up until this year yes,this year has had an impact on my investment only to be expected.

What could they have done better?

Don’t know

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Looking to maximise my investments to achieve a good return.

How has Hannah Cowell helped you?

Listened, understood and actioned everything I needed.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, completely met my expectations.

Hannah's reply

Thank you for the kind review.

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

her advice was first class and I acted on it to my benefit

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Staffordshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

We were buying a property and Needed guidance re. Mortgage etc

How has Hannah Cowell helped you?

I can’t thank Hannah enough for her support in what is a stressful process. She made it a lot easier, and would go above and beyond in ensuring it went as smoothly as possible from start to finish. Would highly recommend and have already recommended her to friends and family. I felt she was knowledgable, thorough, trustworthy and friendly.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A. Hannah couldn’t have done anything better. 10/10 service.

Hannah's reply

Thankyou for the kind review

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I wanted professional help in choosing the right product.

How has Hannah Cowell helped you?

Hannah has sorted everything out for me ringing and e-mailing people throughout the process and pushing things along.

Have you seen the outcome you were hoping for?

Yes I’m very pleased with the end result everything worked out perfect.

What could they have done better?

Nothing everything has been done for me I’m totally satisfied.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Uncertain how to invest savings and needed pension advice.

How has Hannah Cowell helped you?

Hannah gave me sound advice on how to make the most of my pension, and set up an investment plan suitable for the level of risk I was comfortable with.

Have you seen the outcome you were hoping for?

Not as yet. Covid, Brexit and the Russia- Ukraine war have all conspired against me but I am confident, with Hannah's support, my investment will pay dividends in the longer term.

What could they have done better?

Nothing, Hannah has advised snd supported at key stages and is always prompt to respond to my questions and concerns.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was buying my first property. Hannah was recommended to me.

How has Hannah Cowell helped you?

She was amazing, she made the process really easy. And after we got everything sorted I ended up pulling out of the house I was buying (because of the survey being poor) and Hannah was straight on it with the next property I found and got me and brilliant deal again. Can’t fault her at all I highly recommend.

Have you seen the outcome you were hoping for?

Yes. Hannah got me a brilliant mortgage deal and made the process so easy for me which was really helpful because I didn’t have a clue about buying a house.

What could they have done better?

Nothing. Hannah was brilliant throughout.

Hannah's reply

Thankyou for the kind review.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Manchester

What were the circumstances that caused you to initially look for an adviser?

Review of pension arrangements

How has Hannah Cowell helped you?

Hannah has been an excellent advisor, straightforward and helpful from the outset and not giving up when sorting out complex issues with the transfer I needed.

Have you seen the outcome you were hoping for?

We are still working towards this, but so far so good!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Better returns on my savings

How has Hannah Cowell helped you?

Arranged an equity isa

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing ! This is the second time I have used Hannah and she is as professional and efficient as always . The transaction was completed swiftly and importantly, at my convenience.

Hannah's reply

Thank you for the kind review

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has helped both me and my family in a lot of money matters, Hannah is my go to advisor every time

Hannah's reply

Thank you Alison. Hope you're well.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Divorce

How has Hannah Cowell helped you?

Hannah was exceptional throughout. Did not pressure me into any timescales and always kept to my needs. Thoughtful, reassuring and professional throughout.

Have you seen the outcome you were hoping for?

I have, with Hannah’s guidance and support been able to secure a mortgage that is right for me and my family.

What could they have done better?

There isn’t an area that I would have preferred a higher level of service. She has been spot on each and every time.

Hannah's reply

Thankyou for the kind review and all the best in your new home!

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I am downsizing in order to give money to my children and wanted advice about that.

How has Hannah Cowell helped you?

Hannah reviewed my financial situation and gave invaluable advice.

Have you seen the outcome you were hoping for?

It is too soon to say but her take on things has really helped me see the best way forward.

What could they have done better?

Nothing

Hannah's reply

Thankyou for the kind review Sue

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has continued to provide exceptional support to me as my Financial Advisor, above and beyond my expectations. She recently secured a new mortgage, at an excellent rate on my behalf, managing a difficult house move when I had to switch the mortgage offer to a different property following a breakdown in the chain. Hannah took the stress out of the situation swiftly and professionally. Hannah also continues to exceed in managing the growth of my SIPP investment which has increased in value despite providing me with a very generous pension income. I cannot recommend her highly enough.

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Yes .. although I’ve not been in a position to use Hannah’s services as an existing customer she’s always been available to answer and help me with queries on a number of occasions

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Mortgage for our new home, great advice, support and superb end result.

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Staffordshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

We havnt needed help or advice since as we have only been in our home for less than a year but we will definitely be in contact with hannah for our mortgage renewal and I'd we need any advice in other areas.

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah had been in touch with me to ensure everything was going well with my first house, she also got in touch with me in case I needed any support regarding remortgaging. Still can’t fault Hannah! She has been amazing!!

Hannah's reply

Thankyou!

Repeat review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Always there if needed. Friendly and approachable and gives excellent advice. Will continue to use her and recommend over the years :-)

Hannah's reply

Thankyou ☺️

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I was wanting to draw my private pension.

How has Hannah Cowell helped you?

Hannah sorted everything for us with clarity. Everything was explained to us which made it so easy. As we did not understand any of it. This was to move my pension and set up drawing of it. It took a lot of stress and pressure away. Hannah was extremely helpful at all times and did not once make us feel any pressure.

Have you seen the outcome you were hoping for?

absolutely.

What could they have done better?

nothing. perfect.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

we were looking to make a house purchase and wanted advise on the best products and how to go about it given our situation

How has Hannah Cowell helped you?

Hannah explained our options and guided us through the process to find the right mortgage deal for us

Have you seen the outcome you were hoping for?

yes, we have purchased a property and are very happy with the outcome and the advise we received.

What could they have done better?

Nothing! Hannah kept in touch and advised us at each step of the process

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Our last one was not much help

How has Hannah Cowell helped you?

Hannah has been very helpful with great advice and service and got things sorted as soon as possible

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No Hannah has been great all round with advice and service

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Divorce and buying a house

How has Hannah Cowell helped you?

Giving financial advice and by finding a suitable mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Kept in touch appropriately to my needs and the newsletter is really useful to stay informed on the bigger picture. Hannah is personable and really approachable, and while my investment is not the largest, there's not a time that I feel it's too small for Hannah to prioritise; she completely understands its importance to me to get it right.

Hannah's reply

Thankyou for the kind review Nicola

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Moving house, wanted to add myself onto my husbands mortgage.

How has Hannah Cowell helped you?

Hannah sorted our mortgage without any problems, we got a good rate & most importantly I was able to go onto the mortgage & keep my husbands existing mortgage to avoid paying any early redemption fees.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Hannah's reply

Thankyou!

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Vale of Glamorgan

What were the circumstances that caused you to initially look for an adviser?

New mortgage application.

How has Hannah Cowell helped you?

As a self employed person the mortgage market can be a very difficult place, Hannah made it very simple for us and got a better mortgage than our own bank.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, a great experience from start to finish.

Hannah's reply

Thank you for the kind review. I hope you are enjoying your new home!

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Extra income for retirement

How has Hannah Cowell helped you?

Helped us to find the right investments

Have you seen the outcome you were hoping for?

Too early to tell

What could they have done better?

Nothing

Hannah's reply

Thankyou

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

She has helped us get a lower rate on our mortgage. Hannah’s help has been outstanding as always… she goes above and beyond to help

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Sought advice on life and critical illness policies and transfer of properties to ltd co.

Hannah's reply

Thankyou for the kind review. Hope you’re well.

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah is a constant source of support and advice. She strives to get the best deal for her Clients.

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Kept in touch to see how we are getting on and supported us with finding a new mortgage when ours was up

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

She is always at the end of a phone

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Arranged remortgage. Excellent service

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We were looking at pension options for my husband

How has Hannah Cowell helped you?

Hannah advised us of all the options available, explained in detail how it works and asked us lots of questions to establish what we needed

Have you seen the outcome you were hoping for?

Yes, we have what we were looking for

What could they have done better?

Nothing, everything was explained in a lot of detail, Hannah was really helpful and went through everything thoroughly

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Hannah Cowell helped you?

Hannah was there every step of the way helping me to secure a remortgage.

Have you seen the outcome you were hoping for?

Absolutely and it’s all thanks to Hannah!

What could they have done better?

Absolutely nothing, Hannah’s financial services and help are second to non, I wouldn’t use anyone else and I would always recommend her.

Hannah's reply

Thankyou!

First impression from a user who is not yet a client

September, 2021

Overall

Please provide a brief comment about your experience with Hannah

…..

Repeat review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has helped us set up power of attorney for myself and my wife and put our house into a trust fund. She explained everything very clearly and made it easy to understand what we were doing .

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has Hannah Cowell helped you?

Advised best product

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing- Hannah was brilliant. Excellent problem silver and very quick to respond

Repeat review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

No as not need, mortgage fixed for 5 years

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage

How has Hannah Cowell helped you?

With everything so did all the hard work and found the deals for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Looking to remortgage

How has Hannah Cowell helped you?

Hannah found perfect produce for us, saving us substantially from our existing lenders rate.

Have you seen the outcome you were hoping for?

Absolutely, 3 weeks from initial contact to mortgage offer. Hannah is prompt and professional with all her correspondence.

What could they have done better?

Nothing

Hannah's reply

Thankyou for the kind review!

Review from verified client

July, 2021

Overall

Value

Service

Advice

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I looked for a mortgage broker as a young inexperienced person buying a first home eager to get a good deal and get everything sorted efficiently.

How has Hannah Cowell helped you?

Hannah helped by using her professional links to get me the deal I needed for a unique circumstance.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

For my experience it was ideal and helped me massively, no complaints.

Hannah's reply

Thank you Connell.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Advise on getting a new mortgage to move house

How has Hannah Cowell helped you?

Found us the best deal, and answered all our questions. Quick to response and dealt with any issues

Have you seen the outcome you were hoping for?

Yes - Hannah helped us get our dream home!

Repeat review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Since my last review we have remortgaged again, and Hannah was able to exceed all my needs and provide advice on the options available

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with Hannah

Efficient response very informative

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has always been very helpful and prompt with any advice, her knowledge of products is excellent.She always answers her phone or emails promptly helpful with my son’s mortgage.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Hannah has always given me top quality advice and in a very professional way. Her investment advice was first class

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with Hannah

She was prompt in all communication and had very thorough knowledge.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Provided me with regular updates

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

She always has a friendly manner about her and always answers any questions or queries in a quick time and the update each year is always clear and understandable. I am really happy the service Hannah provides.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in North Humberside

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

I haven’t needed her service since last year, but I’m still satisfied with how things have turned out. If I need some more advice I would be happy to contact her & recommend to friends or family.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Getting divorced so needed to re-mortgage

How has Hannah Cowell helped you?

Hannah sourced a really great deal for my re-mortgage. She was incredibly fast and efficient in progressing my application, and without her conscientious approach, I doubt I would have been able to progress my application very quickly. She had excellent links with the lender (and access to their dedicated BDM), which meant when things were getting held up with the lender's underwriter, she was quickly able to resolve on my behalf.

Have you seen the outcome you were hoping for?

Definitively, I couldn't have asked for a better service and given my circumstances and my need for things to move quickly it was well worth paying that bit extra for her service.

What could they have done better?

N/A

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Rhondda Cynon Taff

What were the circumstances that caused you to initially look for an adviser?

My husband is self employed.

How has Hannah Cowell helped you?

She found us the best deal for our personal circumstances.

Have you seen the outcome you were hoping for?

Yes, we are very happy!

What could they have done better?

N/A

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

retirement

How has Hannah Cowell helped you?

pension advice re draw down , re investment

Have you seen the outcome you were hoping for?

hopefully

Hannah's reply

Thank you for the kind review.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage advise due to bad credit.

How has Hannah Cowell helped you?

Hannah was outstanding throughout and managed to help us in no time at all! Great communication from the start.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Nothing.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We needed a mortgage advisor and Hannah was highly recommended to us.

How has Hannah Cowell helped you?

Hannah searched around and managed to find us a mortgage with the best price.

Have you seen the outcome you were hoping for?

Yes, completely satisfied.

What could they have done better?

Nothing, Hannah was excellent throughout.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

moving house

How has Hannah Cowell helped you?

Mortgage advice

Have you seen the outcome you were hoping for?

yes, I was very happy with the outcome

What could they have done better?

nothing

Repeat review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

Yes, Hannah has invested and managed my savings and advised me on pension options. I retire at the end of this month so the support she has provided has been invaluable.

Hannah's reply

Thankyou for the kind review

Repeat review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Derbyshire

This review is a follow-up review from a client who left a review previously.

How has Hannah Cowell helped you since your last review?

I have made several queries to Hannah regarding remortgage options and she has always been very helpful.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Moving House

How has Hannah Cowell helped you?

Made everything seamless and straightforward. Communication was brilliant and kept fully up to date throughout the process.

Have you seen the outcome you were hoping for?

Yes and even quicker than anticipated

What could they have done better?

Absolutely nothing. Process and procedures during COVID were perfect

Hannah's reply

Thankyou!

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Because I was a first time buyer and needed guidance

How has Hannah Cowell helped you?

She helped me understand the process and worked really hard to find the best deal for me.

Have you seen the outcome you were hoping for?

Yes, I’m so pleased with the outcome

What could they have done better?

Absolutely nothing Hannah was faultless

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

A tricky BTL Mortgage and the desire to seek a wider market search than to go via a high street lender

How has Hannah Cowell helped you?

By taking the stress away both administratively and by searching for a suitable mortgage. Clear and regular communication and fully understood some complexed challenges

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing better -excellent

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage

How has Hannah Cowell helped you?

Advice and set up mortgage, also set pension and investment

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Previously turned down for a mortgage

How has Hannah Cowell helped you?

Got us a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was needing to raise capital through my property so was looking at what my options would be.

How has Hannah Cowell helped you?

Hannah was able to advise on the best way forward. She researched options available to me based on the information I had passed to her and her understanding of what it was I needed to do. The options were clearly presented and Hannah was on hand to answer any other questions I had.

Have you seen the outcome you were hoping for?

Absolutely. Whatever information Hannah needed, I was able to provide and she did the rest. Has to be the least stressful way of making sure you get the right deal and certainly well worth leaving to the experts.

What could they have done better?

I can't think of anything. It was all seamless, clear about what was needed from me, clear about what was happening, clear about the offers available to me and that was it. Brilliant. Thank you so much (again).

Hannah's reply

Thankyou for the kind review! It’s been a pleasure.

First impression from a user who is not yet a client

February, 2021

Overall

Please provide a brief comment about your experience with Hannah

Very friendly and helpful. Hannah put us at ease and explained things clearly.

First impression from a user who is not yet a client

January, 2021

Overall

Please provide a brief comment about your experience with Hannah

Hannah was really helpful and easy to deal with. offered the right advice and would definitely recommend to others. Many thanks

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Having just relocated home, we needed to remortgage our home to a more affordable rate.

How has Hannah Cowell helped you?

Hannah searched the mortgage market and carefully came up with the most cost effective solution

Have you seen the outcome you were hoping for?

Our mortgage came down to a much more affordable figure with longer term security on rate.

What could they have done better?

We couldn’t of wished for a better service and in short was faultless

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Borrowing extra money for a house extension

How has Hannah Cowell helped you?

Borrowing the extra money and ensuring we were not too stretched

Have you seen the outcome you were hoping for?

Yes, fantastic support

What could they have done better?

N/a

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage due to divorce

How has Hannah Cowell helped you?

Hannah managed to find & secure a mortgage for me despite my difficult circumstances & at a very difficult time, COVID19, when lenders where very wary to lend. She is quick to respond, often at times you wouldn't expect and goes above & beyond to help.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

First time home buyers

How has Hannah Cowell helped you?

Hannah helped me and my partner find the best mortgage deal for our first home and insurance quotes.

Have you seen the outcome you were hoping for?

Yes we are both over the moon hannah found us our 1st mortgage . Hannah gave 100% in communication and nothing was a problem for her, she went above and beyond and made us feel comfortable and confident throughout.we had our 100% trust in her and she has made us very happy with the end result.

What could they have done better?

Nothing every step of the way was great and great communication

Hannah's reply

It’s been a pleasure. Thankyou for a lovely review. Enjoy your new home.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

My mortgage term was ending.

How has Hannah Cowell helped you?

Found me a new mortgage deal, gave advice on what would be best for me me and other options and allowed me to make an informed decision.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing everything was perfect and so easy! Hannah sorted everything!

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Getting a buy to let mortgage

How has Hannah Cowell helped you?

Hannah found me a great mortgage after other told me it wasn't possible , she made the prossess really easy and very quick

Have you seen the outcome you were hoping for?

Much better than I expected

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to release short term equity from a rental property we own.

How has Hannah Cowell helped you?

Hannah provided a number of very competitive mortgage options which were considerably more attractive than anything we had previously seen. She provided extensive illustrations of the cost / benefits of each option so that we could make a considered decision on the best alternative, given our particular circumstances. Once we had made a decision Hannah put together an application to the Mortgage provider securing agreement in principal and subsequently a mortgage offer. Hannah kept us fully appraised during each stage of the application process and helped us secure legal support to the point of completion.

Have you seen the outcome you were hoping for?

We are delighted with the outcome, which ultimately saved us a considerable amount of money.

What could they have done better?

Hannah conducted herself in a professional and courteous manner at all times and it is difficult to envisage how she could have done better. She answered all calls / emails promptly, effectively and efficiently. Nothing was too much trouble. She explained complicated financial terminology in layman terms, which helped considerably. We would have no hesitation in recommending her to anyone.

Hannah's reply

Thankyou for the kind review.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Buying a new house

How has Hannah Cowell helped you?

Hannah helped greatly with all aspects of buying our new property, including mortgage advise.

Have you seen the outcome you were hoping for?

Yes, Hannah’s help was invaluable, particularly during the current climate.

What could they have done better?

N/A

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Required a mortgage

How has Hannah Cowell helped you?

Reviewed the market and presented options available. Offered advice and sorted out mortgage from application through to offer

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Hannah is always contactable and attentive. Little she can do to improve.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

For sound advice

How has Hannah Cowell helped you?

Trusted Hannah with product to invest for my circumstance

Have you seen the outcome you were hoping for?

Have to wait and see

What could they have done better?

Full trust on both side

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy a house so needed a mortgage

How has Hannah Cowell helped you?

Hannah searches the markets and found a great deal for us We are self employed and employed, during COVID so not ‘normal‘ circumstances Hannah kept us up to date with the progress of our application and we were confident we were in the right hands throughout the process

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

Hannah's reply

Thankyou for the kind review!

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Advice on equity release

How has Hannah Cowell helped you?

Hannah was very helpful and reassuring

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Unique situation of looking for a very specific mortgage. Hannah was recommended to us by a friend.

How has Hannah Cowell helped you?

As we were in such unique circumstances we required a mortgage that would have been very difficult to find. Hannah was able to actually find MORE than one solution for us which we couldnt believe. She was even able to obtain one through our current bank which was exactly what we were looking for. Other brokers didnt have a clue where to start whilst Hannah understood the requirements straight away and acted promptly.

Have you seen the outcome you were hoping for?

Absolutely, we received a significantly better outcome than we were expecting!

What could they have done better?

10/10 so nothing to add.

Hannah's reply

Thankyou for the kind review.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Required equity release advice

How has Hannah Cowell helped you?

Informed me of all aspects, sourced a legal advisor for me that I felt comfortable with

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing she 'held my hand' through every step

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

We had an IVA that had spent bit was still affecting our credit score

How has Hannah Cowell helped you?

Hannah found us a mortgage that was still affordable even with our credit history

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Hannah was exceptional and answered any question we had with great professionalism

Hannah's reply

You’re welcome. Thankyou for the kind review!

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I am self employed

How has Hannah Cowell helped you?

She found us a high street mortgage. She was very efficient and pushed things through with clear communication.

Have you seen the outcome you were hoping for?

Yes we secured our re-mortgage

What could they have done better?

None

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Hannah

Helpful free advice over the phone no charge / will use again regarding poss cash in of S.E.R.P.S pension fund

Hannah's reply

Thank you Simon. I hope I can help in the future

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Hannah Cowell helped you?

Manage to get us a mortgage, being self employed with only 2 years books.

Have you seen the outcome you were hoping for?

Yes!!

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

We were consolidating several pension policies into one and was facing difficulties when trying to achieve this,

How has Hannah Cowell helped you?

Hannah took all the complicated paperwork and successfully sorted out what was completely confusing to us. keeping us informed every step of the way.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Hannah did everything we asked of her even during this difficult time of lockdown.

Hannah's reply

Thankyou for the kind review.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Purchasing new house

How has Hannah Cowell helped you?

Hannah sourced a mortgage provider for me.

Have you seen the outcome you were hoping for?

Yes.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with Hannah

She provided excellent advise

Hannah's reply

Thank you Jacqueline, I hope I can help in the future

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Buying a property

How has Hannah Cowell helped you?

She found the best financial deal And explained all the options

Have you seen the outcome you were hoping for?

Yes it was

What could they have done better?

I can’t fault how she dealt with my inquiry so I would say for her to keep up the good work

Hannah's reply

Thankyou for the kind review.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I was a first time buyer

How has Hannah Cowell helped you?

She helped me find the best mortgage for my situation as a single mum. She was really helpful and efficient with her services.

Have you seen the outcome you were hoping for?

Yes I now have a mortgage and I’m enjoying the feeling that I no longer have to pay rent.

What could they have done better?

Because I didn’t live near her we had to correspond by face time and emails, I sometimes didn’t understand what she was asking me to do. But she was very patient and explained everything clearly until we got it right.

Hannah's reply

Thankyou for the kind review!

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to remortgage my property from joint name to sole name

How has Hannah Cowell helped you?

Hannah found me a mortgage in a day at a lower rate I was on and that was affordable for me to take on in my own name

Have you seen the outcome you were hoping for?

Yes I have now received my mortgage offer and with everything that is going on in the present situation everything has gone smoothly and efficiently

What could they have done better?

Absolutely nothing. Hannah has been brilliant and answered all my questions I had and kept me up to date with how everything was progressing

Hannah's reply

Thankyou for the kind review.

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Wanting more money for a mortgage. Was it better to get a loan or remortgage.

How has Hannah Cowell helped you?

Have us brilliant advice, looked at best services available to us and what else she could do for us that would help financially.

Have you seen the outcome you were hoping for?

Yes, and more.

What could they have done better?

Nothing, she was absolutely amazing. Have recommended her to many others and will continue to do so.

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Hannah Cowell helped you?

Helped us source a new remortgage deal

Have you seen the outcome you were hoping for?

Definitely

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was a first time buyer and wasn’t really sure about where to look to get the best mortgage deal.

How has Hannah Cowell helped you?

Hannah found me a brilliant mortgage and made the process very easy for me when all this was very new to me. She kept in contact with me throughout and I was always kept up to date.

Have you seen the outcome you were hoping for?

Yes. Really happy with the mortgage I got and really happy with the service Hannah provided she went above and beyond.

What could they have done better?

I do like to give constructive suggestions, however, there is nothing I could give to Hannah with the service she provided me.

First impression from a user who is not yet a client

April, 2020

Overall

Please provide a brief comment about your experience with Hannah

Told me what I wanted t know.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Poor service from bank and I saw that Hannah was highly recommended on a post I'd seen

How has Hannah Cowell helped you?

Great advice and cut our monthly outgoings

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I was seeking independent financial advice following my divorce and a pension sharing order and to set up a SIPP . Hannah was recommended to me by my solicitor.

How has Hannah Cowell helped you?

I feel very fortunate to have been introduced to Hannah. She is an absolute professional and a pleasure to deal with. She has all the experience I needed to deal with two pension schemes for the pension sharing order and I am delighted with the drawdown pension provider and investments she has recommended.

Have you seen the outcome you were hoping for?

Hannah could not have been more efficient every step of the way, providing immediate responses to any queries I have had and regular updates throughout the process . I can not recommend her highly enough.

What could they have done better?

Hannah could not have provided a better service - she has exceeded all of my expectations.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We was buying our first home

How has Hannah Cowell helped you?

Helped us with everything, we had no idea where to start.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing really, everything was quick and easy!

Hannah's reply

Thank you for the kind review. It's been a pleasure to help you both

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

I had needed a cash injection a year ago to invest in my business growth. The FA I engaged gave poor advice and offered an unsatisfactory solution which dragged out for nearly 8 months due to stalling and lost evidence requested from me over and over again. Needless to say the delays affected my business, my livelihood and my wellbeing. My credit rating plummeted. I pulled out of the agreement and some time later approached Hannah Cowell.

How has Hannah Cowell helped you?

Within 4 weeks I had the money in my bank. She offers an incredible service. She has a passion to help find the right solution for you. I thought my only option was to sell my investment property until Hannah convinced me she may be able to help. I can't imagine going anywhere else for my financial planning needs now.

Have you seen the outcome you were hoping for?

I got a much better outcome than I hoped for.

What could they have done better?

She was perfect from start to finish. I could not have asked for more. I simply cannot fault her and I cannot recommend her highly enough.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Looking to Remortgage for home improvement

How has Hannah Cowell helped you?

We had an interest only Mortgage that was due to end and wanted to Remortgage for home improvement. Hannah not only sorted this quickly and efficiently she also got us an amazing deal on repayment.

Have you seen the outcome you were hoping for?

Yes most definitely all done quickly and smoothly nothing ever too much trouble.

What could they have done better?

Could not improved the service. This was 100% from start to finish.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Purchasing first home

How has Hannah Cowell helped you?

Helped find a mortgage that was suitable for me as a first time buyer, and assisted me through the process of applying to the mortgage company.

Have you seen the outcome you were hoping for?

Purchase is still going through

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage and was recommended to use Hannah

How has Hannah Cowell helped you?

She sorted everything out for us as this was something we are not familiar with

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing she explained everything and helped us through every stage

Hannah's reply

Thank you for the kind review. I'll take that on board!

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To find a good deal on a mortgage

How has Hannah Cowell helped you?

Found a good deal on a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage and borrow further funds on my house and rental property

How has Hannah Cowell helped you?

Sourced appropriate mortgages and advised on best deal

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

No comments. The service was faultless

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Buying our first home

How has Hannah Cowell helped you?

She helped us massively without her we would not have managed to buy our first home. She gave us advice any time it was needed and was extremely supportive throughout the entire process

Have you seen the outcome you were hoping for?

Yes we have managed to achieve everything we had hoped we would with the support from Hannah

What could they have done better?

Nothing

Hannah's reply

It's been a pleasure, thank you for the kind review

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Hannah Cowell helped you?

Provided great advice based on my circumstances

Have you seen the outcome you were hoping for?

yes

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

House remortgage

How has Hannah Cowell helped you?

Hannah provided me with advice on mortgage lenders and explained the process. She also found me life insurance that was best suited to me.

Have you seen the outcome you were hoping for?

Yes definitely.

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Moving home and changing mortgage

How has Hannah Cowell helped you?

She found the most appropriate mortgage for us, helped with completion of forms, gave excellent advice, chased things up, followed up on any queries or issues and did it all very promptly and professionally

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

My retirement.

How has Hannah Cowell helped you?

Hannah provided a clear, thorough and complete explanation of the process involved in retirement financial advice and knowledge of the back up with reviews she is supported with. All advice and actions were always on time. This enabled my trust in Hannah, to manage my retirement funds. The finance advice plan, fitted my requirements and with my acceptance were effectively implemented.

Have you seen the outcome you were hoping for?

Yes, my financial retirement plan is in place and I am very pleased my benefits are already being received.

What could they have done better?

The explanation of the financial advice processes were very thorough and informative. This enabled me to have a clear understanding and make sense of what seemed to me to be complicated decisions. This financial planning clarity that Hannah provided is a strength to assist me with my retirement plans.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Very little support from last advisor with the company. I have now finished with that company and needed someone to sort out the above. Hannah came recommended from a close friend and from what i have seen up to now she will live up to all expectations.

How has Hannah Cowell helped you?

She has moved my pension pot to another investor to give a better return. (Hopefully)

Have you seen the outcome you were hoping for?

Early days yet

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

First time buyer mortgage

How has Hannah Cowell helped you?

Hannah is very professional and knowledgeable and really did make the whole process so much easier. As first time buyers we were clueless about which type of mortgage to go for, best rates etc and Hannah made this process so easy for us. I was kept up to date at every point in the application process and I couldn’t believe it when we were offered a mortgage within days of our initial meeting. It was fantastic to be offered such a good deal without being pressured to choose from just one company and we felt that Hannah genuinely had our best interests at heart. Overall 10/10 service

Have you seen the outcome you were hoping for?

Our mortgage was arranged quickly and very easily.

What could they have done better?

At this time I am unable to think of any criticism for Hannah’s service provided.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Wanting to earn some interest on my savings, and reviewing my pension options.

How has Hannah Cowell helped you?

Enquired about my pensions and helped me to understand my options for improving my pension. Reviewed my risk-taking potential and set up an investment ISA.

Have you seen the outcome you were hoping for?

Not yet, it was only recently agreed. However I have started paying more int my pension as a result of the research that Hannah did.

What could they have done better?

I can’t think of anything. I was very pleased with the service.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage as a first time buyer

How has Hannah Cowell helped you?

Hannah helped me to find a mortgage as a single first time buyer

Have you seen the outcome you were hoping for?

Yes,I am now living in my first home

What could they have done better?

N/A

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

To help with some savings

How has Hannah Cowell helped you?

Hannah gave advice and arranged where to put our savings

Have you seen the outcome you were hoping for?

Not yet early days

What could they have done better?

So far so good . Hannah has lot of experience

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

I was looking due to buying a new property and Hannah had come strongly recommended by a contact who had used her services previously.

How has Hannah Cowell helped you?

Hannah provided advice and secured a mortgage for me at a very competitive rate.

Have you seen the outcome you were hoping for?

Yes very much so, extremely happy with the service and Hannah's knowledge of the market yet patience due to a variety of offers falling through.

What could they have done better?

Hannah was very professional, patient and pleasant. Overall I have been very satisfied with the service overall.

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first home as shared ownership and needed a mortgage broker, Hannah was our first call and we didn't need to look any further. She was very helpful and understood our needs as first time buyers and that it was also the shared ownership element.

How has Hannah Cowell helped you?

Hannah was so extremely helpful with fully informing us of different mortgage types, the process, helping manage our expectations, held our hands through parts of it we weren't sure about, has a fantastic work ethic with keeping us up to date and was a super star when it came to an issue with my solicitor.

Have you seen the outcome you were hoping for?

Most definitely! She surpassed all expectations and i couldn't have wished for a better person to help us. She was professional but very easy to talk to and really made us feel at ease during the process and after completion.

What could they have done better?

There is nothing that i could pick up on that she could have done better. She was a superstar!

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I was buying my family home and needed a mortgage and life insurance

How has Hannah Cowell helped you?

Hannah helped with all the mortgage options and life insurance and advised on the best most affordable options and did all the paperwork and forms and was brilliant

Have you seen the outcome you were hoping for?

Yes everything we discussed and did has happened exactly the way I wanted it to happen

What could they have done better?

Nothing she was very flexible in availability for meeting and was happy to answer any questions and concerns

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Purchasing a property .

How has Hannah Cowell helped you?

She provided a very helpful and professional service, in helping me to buy my first property.

Have you seen the outcome you were hoping for?

Yes, Hannah has helped as much as she possibly could, by getting the best mortgage offer .

What could they have done better?

Nothing! She has provided a fantastic financial service!

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

A new mortgage

How has Hannah Cowell helped you?

Hannah searched the market and found us the mortgage that best suited our needs. She communicated well with us and kept us in the loop about every step that was happening. Particularly as we were first time buyers and were somewhat clueless, Hannah made the process very smooth and simple for us both.

Have you seen the outcome you were hoping for?

100%! We received our mortgage offer today with thanks to Hannah.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

First time buyer, looking for mortgage advice and to find the best deal for me.

How has Hannah Cowell helped you?

Arranged everything, offered advice about how mortgages and help to buy work. Submitted the application and kept me up to date with everything.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

October, 2018

Overall

Advice

Value

Service

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Needed good guidance on how to invest inheritance.

How has Hannah Cowell helped you?

Provided me with the best advice and Hannah set it all up.

Have you seen the outcome you were hoping for?

Too early to comment.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Updating investments.

How has Hannah Cowell helped you?

Advice on future ISA.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

Financial advisor undertook a professional approach

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Needed pension advice.

How has Hannah Cowell helped you?

She gave me pension advice!.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I feel the charges are rather high, especially for clients with smaller investments.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Moving house.

How has Hannah Cowell helped you?

Offered advice, sourced the mortgage, managed all the application. In fact made it trouble free.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing. Excellent service.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

my husband waa looking for a privet pension.

How has Hannah Cowell helped you?

she helped us find a pension and searched the market for the best deal.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

she did her very best

Review from verified client

August, 2018

Overall

Value

Advice

Service

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

we decided to seek help from hannah as she came recommended by a friend. we wanted to get an independent view of mortgages.

How has Hannah Cowell helped you?

hannah found us the right mortage for our budget and was very helpful throughout the process. once the mortage was given in principal she also provided life insurance quotes for us to consider.

Have you seen the outcome you were hoping for?

yes we are now in our first home! i would certainly recommend hannah to family and friends in the future as she offered a very friendly and professional service.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage and to buy a bigger home.

How has Hannah Cowell helped you?

Hannah found us the best deal, kept us upto speed and nothing was to much!.

Have you seen the outcome you were hoping for?

Over and above - We’ve got our dream house!.

What could they have done better?

Nothing. I can’t fault Hannah’s service no matter what time of the day, even on her holiday! Amazing.

Review from verified client

June, 2018

Overall

Value

Service

Advice

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I was selling my home but needed extra money to buy my new place.

How has Hannah Cowell helped you?

She came to my house to discus my needs & helped me to find a mortgage company that provided what I wanted.

Have you seen the outcome you were hoping for?

I have now moved into my new home with a mortgage that suits my needs.

What could they have done better?

Hannah could not have done any more than she has already done. She was always available when I had any questions & most helpful

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Buying first home.

How has Hannah Cowell helped you?

Sorted everything from helping me find a solicitor to helping sort out insurances quickly and effectively.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We decided to use Hannah again due to the excellent service that she provided to us 2nyears ago.

How has Hannah Cowell helped you?

To find the correct mortgage for out circumstances.

Have you seen the outcome you were hoping for?

Yes we have.

What could they have done better?

Honestly, I could ask for more. All the box’s were ticked. Communication, response time, customer service, polite..

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

inheritance and to consolidate my pensionsgood advice.

How has Hannah Cowell helped you?

good advice.

Have you seen the outcome you were hoping for?

yes very pleased.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

My youngest daughter passed away and my granddaughter was left with her insurance policy money.

How has Hannah Cowell helped you?

She helped us in investing her inheritance money for her future.

Have you seen the outcome you were hoping for?

It’s just started so hopefully everything will go well.

What could they have done better?

She was very helpful in everything

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We needed help with finding a Mortgage and life cover.

How has Hannah Cowell helped you?

Hannah was fantastic, she really took the time to understand our needs. Everything was explained clearly and was very straight forward to understand. From making first contact with Hannah, nothing has been too much trouble and we are really, really happy with the service and met our expectations.

Have you seen the outcome you were hoping for?

The outcome is exactly what we were hoping for and we are very happy.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

.

How has Hannah Cowell helped you?

.

Have you seen the outcome you were hoping for?

.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Buying my first house.

How has Hannah Cowell helped you?

As this was our first house we was very nervous about the whole process, however Hannah made us feel at ease! She explained all our different options and what would be more beneficial to us and gave us a lot of advice.

Have you seen the outcome you were hoping for?

Yes we have now moved into our new home thanks to Hannah.

What could they have done better?

She was amazing! I can not fault her one bit!

Review from verified client

December, 2017

Overall

Value

Service

Advice

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was trying to get equity release on my home but the advisor I had was unable to get a reasonable offer. Hannah was recommended to me and I asked her to act for me.

How has Hannah Cowell helped you?

It was not easy even with Hannah to get the right offer but she persisted trying different companies until we had an acceptable offer. She was prompt in her dealings with me always getting back to me the same day. Her advice was always sound and she showed great expertise in negotiating with the companies involved.

Have you seen the outcome you were hoping for?

Yes I now have equity release on my property and the terms were the best available at the time.

What could they have done better?

I don't think Hannah could have done better.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

After going to straight to a high street bank to get my mortgage directly and having no look. We decided to give Hannah a call after she helped my parents with there mortgage.

How has Hannah Cowell helped you?

Hannah was absolutely amazing, she made the impossible possible! She found us a mortgage for our dream home!.

Have you seen the outcome you were hoping for?

Deffinatly.

What could they have done better?

Honestly? Nothing.. Hannah worked amazingly, she went above and beyond for us and was even looking for things and emailing till 8 at night! She is fantastic and we couldn’t thank her enough!!

First impression from a user who is not yet a client

November, 2017

Overall

Please provide a brief comment about your experience with Hannah

Hannah phoned me back, listened to my requirements and advised me that my best course of action was to contact my pension provider. good advise and no unnecessary charges A1 service.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Split from husband and had to remortgage house. Bank wouldn't lend to me as i am on a low income.

How has Hannah Cowell helped you?

Hannah got me a mortgage that i defiantly wouldn't have been able to get without her. She also got me building insurance . She made it clear and simple for me to understand. Hannah completely understood what i needed and it was done as quickly and smoothly as possible. Any hiccups where dealt with straight away.

Have you seen the outcome you were hoping for?

I felt all the documents and information that was given to me was easy to understand, i felt confident that i could ask Hannah any questions about things i wasn't sure about or didn't understand. Due to me getting a better deal than i could have ever got on my own i am financially better off every month and could keep my house on my own.

What could they have done better?

Nothing. I didn't have to worry about a thing. She even sorted out my solicitors!

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Mortgage advise and life cover.

How has Hannah Cowell helped you?

Advised us very well, showed us all our different options and what she thought would be best for us.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Required a new IFA on relocation from Southampton to Lincoln to advise on an interest-only mortgage.

How has Hannah Cowell helped you?

Hannah very kindly answered the call and arranged to visit from her base to Lincoln, and was able confirm she was able act for us.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Hannah ticked all the right boxes to secure a successful conclusion

Review from verified client

September, 2017

Overall

Advice

Value

Service

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

House move.

How has Hannah Cowell helped you?

Helped us select the nest mortgage to suit our situation. We moved to a larger house in need of modernisation. Hannah showed us our options of differing deposit sizes on the interest rates available and thus the overall mortgage monthly payment.

Have you seen the outcome you were hoping for?

Yes definitely. We have a mortgage we can afford and money put aside for refurbishment and upgrades.

What could they have done better?

With the brief I have her I honestly couldn't have asked anymore from Hannah. This is the 3rd time I have used her and the 3rd time she has delighted me with the results of our meetings and decisions.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Moving house.

How has Hannah Cowell helped you?

Getting a new mortgage.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We were wanting to release equity from our property.

How has Hannah Cowell helped you?

Hannah gave us information about the pros and cons of this type of fund raising.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Hannah was very thorough in her explaination of the product we were looking for and very professional. We could not fault her service

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

long term savings and investments.

How has Hannah Cowell helped you?

Hannah was extremely professional and provided good advice on Investment ISA Portfolio's.

Have you seen the outcome you were hoping for?

It's too early to comment as the investment is long term, but I am confident of a good outcome.

What could they have done better?

I can't think anything to be honest, Hannah is someone I will continue to employ for future financial planning and advice.

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging.

How has Hannah Cowell helped you?

Found the best deal and handled all the application on our behalf. Great service thanks Hannah.

Have you seen the outcome you were hoping for?

All sorted to our satisfaction.

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Hannah

Hannah is very knowledgable and experienced . She is currently exploring various possible financial alternatives for me . It was useful for me to discuss my plans and possible alternative strategies

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Hannah

Hannah was very easy to talk with.She was well presented and I was totally at ease with her. She made it quite clear how she works & what she could do for me.

Review from verified client

June, 2017

Overall

Advice

Value

Service

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Buying our first home and needed advise on which mortgage would be right for us.

How has Hannah Cowell helped you?

Hannah helped us find the right mortgage for us at a very good rate and was very helpful throughout the process always answered any questions we had within an hour even on a Sunday evening.

Have you seen the outcome you were hoping for?

Yes the process was made very simple by Hannah's excellent knowledge, prompt responses to questions and Hannah's excellent communication made the process stress free.

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Purchasing a house.

How has Hannah Cowell helped you?

Hannah talked through our different mortgage options and handled the mortgage application for us.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Debt consolidation.

How has Hannah Cowell helped you?

Due to a poor credit score Hannah had to search for a lender that would lend to us. It was all done quickly and without too much fuss.

Have you seen the outcome you were hoping for?

Definitely. My financial situation is so much clearer now.

What could they have done better?

I've been thinking about this for 10 minutes now and I can't criticise a single aspect of the process. I really got the impression that Hannah cared about us and wanted the best for us.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage.

How has Hannah Cowell helped you?

Hannah looked through the range of products available and found us the best deal.

Have you seen the outcome you were hoping for?

We found a better deal than we were hoping for.

What could they have done better?

Absolutely nothing Hannah was fantastic and was there to advise at every stage.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We were moving house.

How has Hannah Cowell helped you?

She arranged my mortgage, what was great she came round my house which was excellent as we have a child and much easier.

Have you seen the outcome you were hoping for?

Yes, actually better than what we were expecting.

First impression from a user who is not yet a client

February, 2017

Overall

Please provide a brief comment about your experience with Hannah

Hannah was responsive but did not want to provide a quote/service after explaining what I wanted i.e. xfer of 2 pensions into an existing SIPP. Too risk averse and/or not confident in managing the xfer or some other reason I was not told about.

Hannah's reply

I feel I made my services clear, a full financial advice process for what is right for the Client. Unfortunately, to execute a transaction is not an area I am able to support. My advice and recommendation fees were discussed.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were looking to purchase a new house.

How has Hannah Cowell helped you?

Hannah listened to our requirements and gave us expert advise. She carefully looked at our circumstances and suggested the most suitable products. When it came to our mortgage application Hannah completed everything and kept us informed every step of the way. What initially looked like a mammoth task to us, was completely stress free.

Have you seen the outcome you were hoping for?

Absolutely, we have been able to buy our forever home. Without Hannah's advice and assistance I feel the process would have been confusing and stressful. Any small question we had Hannah answered with confidence and reassured us through what can be a confusing process. To put it simply, without Hannah's help we wouldn't have our forever home.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Seeking a suitable mortgage for myself and husband. Hannah Cowell was recomended via a close friend.

How has Hannah Cowell helped you?

Hannah sought and personally customised a mortgage based on our personal amd unique needs.

Have you seen the outcome you were hoping for?

We finalise our mortgage on Monday 13 of February.

What could they have done better?

To be frank there was nothing else Hannah could have done to make the whole process better. She goes way above and beyond any other financial advisors I have previously used.

First impression from a user who is not yet a client

January, 2017

Overall

Please provide a brief comment about your experience with Hannah

Hannah was very helpful, and put me on the way I want to go. And has made me think about other things that I did not think of.

First impression from a user who is not yet a client

January, 2017

Overall

Please provide a brief comment about your experience with Hannah

Hannah was very helpful, and put me on the way I want to go. And has made me think about other things that I did not think of.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Purchase of house.

How has Hannah Cowell helped you?

Explained things to me in lay mans terms, really got things moving, and was never too busy to answer my calls or reply to my emails.

Have you seen the outcome you were hoping for?

My house purchase has successfully completed thanks to Hannah's hard work.

What could they have done better?

Cannot really fault the service I have received

Review from verified client

November, 2016

Overall

Value

Service

Advice

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Firstly to sell our house then onto mortgages.

How has Hannah Cowell helped you?

She came to my house as a first meet and then communication through email, shes approachable easy to talk to, can ask any questions with no judgement. Fast replys.

Have you seen the outcome you were hoping for?

Yea.

What could they have done better?

Nothing - shes been great!

Review from verified client

November, 2016

Overall

Service

Value

Advice

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I had received an inheritance and needed sense made of the options open to me.

How has Hannah Cowell helped you?

Hannah gave me advice based on me as an individual, my risk appetite and not just the amount of money I had to work with. She took into account my current circumstances along with any potential changes; with a pragmatic approach to the future. Hannah simplified the options open to me to a manageable selection, in plain English but with access to a deeper level of information that I can refer to if needed.

Have you seen the outcome you were hoping for?

Absolutely! Whilst it is early days, I feel I have a professional relationship kicked off that I can have confidence in. I feel that my interests will be looked after and that I am respected as a customer. I'm looking forward to working with Hannah in the future to meet my needs over the coming years. I also get friendly reminders to return information or for deadlines which really helps me to get organised!.

What could they have done better?

I really can't think of anything at this stage.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We came into some monies and needed investment advice.

How has Hannah Cowell helped you?

Hannah helped us to define our requirement, explained all the options to us and helped us with all the transactions.

Have you seen the outcome you were hoping for?

Yes, our money is wisely invested in a range of products.

What could they have done better?

Hannah gave such excellent service that icannit offer any further improvements

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

Wanted to re mortgage.

How has Hannah Cowell helped you?

Hannah found me the best deal and included everything I required. She was very efficient and professional. She got me what I needed really quickly.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

I received everything I wanted

Review from verified client

August, 2016

Overall

Value

Service

Advice

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice.

How has Hannah Cowell helped you?

Find the bed mortgage for my circumstances.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing excellent service

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were struggling to get accepted for a mortgage using the high street lenders online applicarion forms because we have a low income, were not married and did not meet other specific criteria.

How has Hannah Cowell helped you?

She understood the lenders criteria and ruled out several lenders straight away. She only approached lenders whom she knew would look at our situation.

Have you seen the outcome you were hoping for?

Yes! She found a lender for us with a great interest rate fixed for two years too!.

What could they have done better?

There really wasn't anything Hannah could have done better, she was efficient, understanding, professional and easy to talk to.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Best deal for me regarding re-mortgage of buy-to-let properties.

How has Hannah Cowell helped you?

Managed the process liaising between myself and the mortgage provider.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

The only issues were with the mortgage provider not the adviser. I was grateful for the help Hannah gave me to get over these problems.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Our fixed rate had expired and we wanted a better rate and cheaper mortgage payments.

How has Hannah Cowell helped you?

Hannah visited our home and spent time discussing the different mortgage rates and options available on the market. She explained everything clearly and easy to digest. All the way through the mortgage application she kept us up to date and nothing was too much trouble for her.

Have you seen the outcome you were hoping for?

We have now completed on our mortgage, saving us money each month for other things.

What could they have done better?

Hannah was professional at all times, there is nothing I could suggest she could of done any better.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

A change in circumstances.

How has Hannah Cowell helped you?

Has been great from the start. I was really vulnerable when I came to financial matters and I needed someone that was upfront and explain about pension schemes that I could understand. Hannah is brilliant she explained everything perfectly and made me feel much better about the pensions. I trust her completely, very friendly and sincere person which is hard to find into todays financial industry.

Have you seen the outcome you were hoping for?

Hannah has done all the research and has gone through with me step by step of the outcome she has found and I am more than happy.

What could they have done better?

There isn't anything at this time. Hannah communicates, she friendly, she has been in the industry along time and accommodates times that are best suite for my convenience. She isn't pushy, she comes across her aim is to get you where you want to be and to have yearly reviews. and any other financial matters . I would Highly recommend so far.

First impression from a user who is not yet a client

March, 2016

Overall

Please provide a brief comment about your experience with Hannah

I have been very happy with the service Hannah has provided. She is very helpful and explains things in a clear and simple way so I fully understood everything. She is very organised and keeps me informed of what is happening. I found Hannah's fees very clear and reasonable.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

For a mortgage.

How has Hannah Cowell helped you?

Hannah helped to find the right mortgage for me.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing it was perfect

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

For a mortgage.

How has Hannah Cowell helped you?

Hannah found us a mortgage.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Expiry of fixed term mortgage.

How has Hannah Cowell helped you?

She was able to source the best available products and terms for the amount we were borrowing.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Hannah

Hannah was absolutely fantastic!! Will definitely be going back to her when its time

Review from verified client

February, 2016

Overall

Value

Service

Advice

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Couldn't find a lender that would give me a mortgage.

How has Hannah Cowell helped you?

She took it on and found one straight away something I couldn't find.

Have you seen the outcome you were hoping for?

Yes very easy and successful.

What could they have done better?

I have no issues and couldn't think of anything that would be better very helpful through the process and straight away replies to any questions.

Review from verified client

February, 2016

Overall

Advice

Value

Service

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

My dad passed away 2 years ago who was once a financial advisor for many years, he would usually sort our mortgages and insurances. It was going to be tough to find a financial advisor who would have met my dads expectations...he would not have been disappointed with the customer service my wife and i received from Hannah.

How has Hannah Cowell helped you?

After reviewing a few financial advisors, I think it was only Hannah I could have trusted to find us a good deal on our mortgage. We discussed our current financial situation and Hannah suggested what we should do in order to help us get the mortgage/house that we wanted. We took Hannah's advice and we now have the mortgage and house that we have wished upon for a long time.

Have you seen the outcome you were hoping for?

We have seen the outcome that we were hoping for by listening and trusting what Hannah had to offer. This took a lot of stress away from us as a family and full time working parents, we did not have the time and energy to search different lenders but Hannah took all the stress away from us and worked with us the entire way!.

What could they have done better?

I honestly do not think Hannah could have done any more for us than what she has done for our family, my dad would have been so proud with the service Hannah has offered.. We shall be using Hannah for remortgaging and insurances in the future.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for a Buy to Let mortgage and we didn't have the time to shop round for the best deal and this is where Hannah ensured we had the best service to enable us to be completed with our very short timescale. Hannah was recommended to us and from the initial conversation Hannah was very responsive and acted quickly throughout the process from start to finish.

How has Hannah Cowell helped you?

Hannah gave a very personal service and dedicated a huge amount of time into ensuring we got the best deal, we feel Hannah went above and beyond to ensure we got the outcome needed,, Hannah works tremendously hard and is always professional but balances this with a personal approach also. Hannah explained everything in detail and all information was always accurate and Hannah gave us great confidence throughout the transaction.

Have you seen the outcome you were hoping for?

We have got the outcome needed and I this is all thanks to Hannah for preserving when I think others may have given up. Hannah's service was excellent, 10/10. We will be using Hannah in the future.

What could they have done better?

We can honestly say Hannah was excellent in everyway there isn't any area that needs improving.

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Hannah

Hannah was very helpful and knowledgeable with her advice

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Hannah

Hannah has tremendous knowledge in her field. Very pleasant and a good listener. Unfortunately she tried her best bless her but this time was unable to help me.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Advice was required on a pension lump sum.

How has Hannah Cowell helped you?

Helped me choose the best place for me to invest this money.

Have you seen the outcome you were hoping for?

Yes appropriate action has been taken.

What could they have done better?

Nothing. Everything was thoroughly explained to me.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Advice required on pensions.

How has Hannah Cowell helped you?

Sorted out different pensions that I had with a number of organisations. Also advice on Issa were and when to increase.

Have you seen the outcome you were hoping for?

Yes got a much clearer picture and helped to plan for retirement.

What could they have done better?

Everything as been done that was asked for.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice.

How has Hannah Cowell helped you?

Hannah Understood our problem and was there all the way to guide us, and explained anything to us.

Have you seen the outcome you were hoping for?

our situation is still being dealt with but we are very happy.

What could they have done better?

Hannah could not have done anything any better

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage for home renovation.

How has Hannah Cowell helped you?

Hannah visited us to go through the options open to us and then set the wheels in motion, with support all the way through the process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

For us everything went without a hitch, Hannah sorted out everything

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

To get the best deal, as it was my first mortgage.

How has Hannah Cowell helped you?

Helped me to look at all options and find best deal.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

January, 2016

Overall

Value

Service

Advice

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Initially, we had a number of policies, pensions, etc. dotted all over the place and needed some knowledgeable guidance on the best way forward to simplify the situation.

How has Hannah Cowell helped you?

Hannah understood our position and organised everything into simpler, more manageable and profitable policies.

Have you seen the outcome you were hoping for?

We were happy with Hannah's suggestions and subsequently took them up, to our advantage.

What could they have done better?

So far, we are satisfied with the service received and will be seeking advice on other matters very shortly. No improvements needed, to date.

First impression from a user who is not yet a client

November, 2015

Overall

Please provide a brief comment about your experience with Hannah

My request was outside of Hannah's scope but she suggested a useful way forward. No discussion was needed regarding charges.

Review from verified client

June, 2015

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We started looking into mortgages but didn't know which way to turn. Hannah was recommended to myself my a friend.

How has Hannah Cowell helped you?

After looking at different mortages it was hard to decide which way to go. After contacting hannah she came round to see us and put us at ease straight away. She has kept us informed through each process of the application also helped us with sorting out life insurance which we didn't think of.

Have you seen the outcome you were hoping for?

At the moment we are waiting for a date to sign contracts so we can complete. hannah set up the life insurance which was all been confirmed.

What could they have done better?

We couldn't have asked for better.

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Had a home visit from Hannah and found her to be punctual very professional and knowledgable about all aspects of Finanacial importance.

What could they have done better?

She discussed and explained what I needed to know

Review from verified client

May, 2015

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Prompt to act after having taken our instructions. Very thorough in producing expert information and advice in a timely manner. Excellent product knowledge. Very quick to respond to emails regardless of the time of day or night! Very impressed with the service we received which even included information on products not originally requested but which were appropriate.

What could they have done better?

I am not a financial expert but as a lay person, I really cannot think of anything or am not aware of anything which could have been improved upon.

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah was brilliant. From start to finish, she was responsive, friendly, astute, listened really carefully, made us aware of all our options, gave us sound advice, and generally went above and beyond. We would have no hesitation in recommending Hannah and we will be using her again.

What could they have done better?

Genuinely can't think of anything.

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Appointment to fit around our working day, fantastic service and kept us up to date with progress. Very efficient and professional, couldn't recommend highly enough!!

What could they have done better?

Nothing

Review from verified client

May, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

An absolute joy from start to finish. Appointments to suit you, lots of options and alternatives. Cheaper quotes than I could find myself on the net, with the benefit of being from high street lenders. Cannot recommend highly enough!

Review from verified client

April, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

I found Hannah made herself available to me daytime and evenings which was extremely helpful when communicating. She was very helpful and the initial contact she made the point of understanding my financial circumstances so she could ensure the right financial package was made available to me. Hannah contacted me on a regular basis and I didn't need to chase for any progress updates as she was very pro active with her communication.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah was very helpful in helping me with a buy to let mortgage, her response and ability to get things under way and finalized are great, i would recommend her to anyone and would most definitely use again in the future.not

What could they have done better?

Nothing that i can think of, everything is spot on.

First impression from a user who is not yet a client

March, 2015

Overall

Please provide a brief comment about your experience with Hannah

Good professional service.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah is a friendly individual that took the time to understand my needs and my goals, she was always there to help even late into the evening and early in the morning. Anything I needed to ask she was ready to give advice that was honest with my own interests at the forefront. I have never used a financial adviser before but will be recommending Hannah in the future.

What could they have done better?

I cannot think of anything to suggest as Hannah gave me an excellent service.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah is a very professional yet personable person. Her doggedness to find the right product for me despite the goal posts moving several times was unquestionable. Communication flow was excellent at all stages of the process with each step fully explained in plain English so that I was kept fully informed without illusion. With vast knowledge and experience in her profession, I really cannot recommend Hannah enough and shall without doubt use her again in the near future.

What could they have done better?

In all honesty nothing comes to mind.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Leicestershire

How has Hannah Cowell helped you?

The adviser was organised, professional and friendly. I changed requirements a few times and nothing was too much trouble. She was prompt and efficient in her responses and kept me informed at all stages.

What could they have done better?

It was perfect

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Hannah

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Hannah

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

I gave Hannah my budget and what I wanted and she worked with what we could afford

First impression from a user who is not yet a client

November, 2014

Overall

Please provide a brief comment about your experience with Hannah

VERY GOOD

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah has been very helpful with us, and has always given us details of what she's been looking at or proposing to us. She is very thorough, and perhaps most impressively, she is extremely fast in replying to emails and handling queries / processing applications etc. She has been very polite and courteous throughout the process and we wouldn't hesitate to recommend her.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Leicestershire

How has Hannah Cowell helped you?

Hannah provides a very friendly, professional and personal service. Hannah undertakes a regular and comprehensive review of my financial situation and provides clear recommendations for my financial planning accordingly. I would have no hesitation in recommending her as she is extremely reliable. She performs the role she promises to do and always delivers great advice. For the first time ever I have found an adviser that has given me a clear understanding of my finances, given me clear goals especially towards my retirement that I feel are achievable and is cheery and approachable.

What could they have done better?

nothing Hannah is an excellent adviser.

First impression from a user who is not yet a client

November, 2014

Overall

Please provide a brief comment about your experience with Hannah

Hannah was knowledgeable, informative and very professional.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah was pleasant and professional, she helped arrange my mortgage with no hassle and explained everything to me as the the mortgage progressed.

What could they have done better?

Nothing, I was more than happy with the service, keep up the hard work

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Staffordshire

How has Hannah Cowell helped you?

Hannah has been very helpful and efficient. She is able to explain things clearly and has done her upmost to get us a mortgage deal we are extremely happy with in a very narrow time frame. She is friendly, professional and communicative which has ensured that we felt everything was under control at all stages. I wouldn't hesitate to recommend Hannah's services to anyone looking for mortgage advice.

What could they have done better?

I can't think of anything!!

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah's advice is impartial and unbiased. She explains all options clearly and with her vast experience helps you to choose the right product for you and not the one that earns the most commission! Also she is very friendly and helpful and easy to speak with.

What could they have done better?

Nothing in my eyes, I was completely happy with the service I received from Hannah.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah Cowell an independent financial advisor is a lovely person. She has been to visit me twice at my house to discuss my options for changing my mortgage from an interest only mortgage to a re-payment plan. Hannah was very helpful and will be coming back to see me soon to discuss various insurances I need. I would be completely confident to recommend her to anybody who is looking for the personal friendly advice she can offer, plus the convenience of not having to take time off work to make an appointment in a bank and being able to see her at your own home to discuss your situations and let her go away and work out the best options for you.

What could they have done better?

Nothing as far as I can see.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Leicestershire

How has Hannah Cowell helped you?

I contacted Hannah for advice to locate suitable mortgage & protection following a major life change and its the best decision I made as her advice & professional guidance has been excellent. Hannah is professional & approachable, she pays attention to detail and provides clear, concise advice tailored to meet your individual needs and circumstances. At no point did Hannah try to 'sell' particular products or services, she genuinely considered the whole mortgage market for me after understanding my needs and my approach to risk management, I got a great mortgage and a great IFA as well. I would highly recommend Hannah

What could they have done better?

Hannah works very hard and long hours to meet her clients needs, my only suggestion is to turn off emails after 8pm. If an advisor is good, no-one will mind waiting for a response until the next morning.

First impression from a user who is not yet a client

September, 2014

Overall

Please provide a brief comment about your experience with Hannah

It is early days yet in our discussions, however, Hannah's knowledge was impressive along with her understanding of our needs.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Leicestershire

How has Hannah Cowell helped you?

Hannah is an extremely efficient, professional and high quality financial adviser. She provides an outstanding level of service, providing excellent and detailed advice, keeping her clients updated at every stage and progressing transactions at an amazing pace. She covers all details thoroughly to ensure client needs and expectations are more than met, whilst handling every aspect in a professional and highly effective manner. If you are looking for any Financial advice talk to Hannah first, she is genuinely top class!

What could they have done better?

Honestly nothing- she managed everything really professionally and vey quickly.

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Leicestershire

How has Hannah Cowell helped you?

Friendly professional and very helpful nothing was a problem. Took the time to explain things in layman's terms .definitely justified her fee which was very reasonable when compared with the others I had researched

What could they have done better?

In my experience could not have done anything better .I was very well looked after and would have no hesitation in recommending to anybody else to use hannahs services . It was money well spent in fact more like an investment because in my opinion she saved me time and money and for a scotsman that is very important

Review from verified client

August, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah explained everything in plain English which made it easier to understand, she went through all our requirements and was very thorough with her explanations on the defensive and risk attitude and she talked us through all her recommendations very clearly, and made sure we understood the charges for her services.

What could they have done better?

I think that Hannah was very professional and would have no qualms about recommending her services to other people.

Review from verified client

June, 2014

Overall

Advice

Service

Value

Based in Staffordshire

How has Hannah Cowell helped you?

Hannah has been extremely helpful and persevered to find us the right deal. Even when I thought she couldn't help us she went on to get us the exact deal we were looking for. Very supportive, flexible, knowledgeable and helpful, many thanks Hannah.

What could they have done better?

Just have all your relevant details and documents ready for a quick turn around.

Review from verified client

June, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah is extremely thorough in her approach to her work and very knowledgeable, which was shown with our particular need, which proved to be somewhat problematical and was extremely patient when explaining what he had researched. Nothing was too much trouble and she researched over and above to come up with the best option there was available for us. She was very easy to talk to and communicated well her findings. Hannah is a very pleasant and friendly lady who made us feel that nothing was too much trouble. Cannot praise her enough for her help and professionalism. I would not hesitate to recommend her services to friends and acquantances.

What could they have done better?

As far as we are concerned, there is nothing that I feel Hannah could do any better; she would go to the enth degree to ensure she has given a good service to her customer.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Leicestershire

How has Hannah Cowell helped you?

Hannah was extremely helpful in guiding my fellow trustee and myself through the complexities of setting up a trust The quality of her initial research and subsequent advice on a suitable investment were first class. Everything was fully explained and backed up where appropriate with documentary evidence such as on past performance and future trends. She was very professional at all times and I have every confidence in her.

What could they have done better?

Regretfully I cannot think of any areas where improvement is required.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah has been amazing in what has been a very difficult situation and has helped and advised us every step of the way. She has explained everything to us in full and has tried ever option we had.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

She communicated with us very well throughout and kept us informed of developments, met us at times convenient to us and was very professional throughout.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

I am a first time buyer and had viewed a house that I was very interested in and needed to know if I would be eligible for a mortgage or not. Hannah was recommended to me by 1 of her previous clients who spoke very highly of her and her work. Hannah got in touch immediately and we arranged a consultation for the next day! This was brilliant as I didn't want to lose the house if someone else got in there before me! Hannah kept communication with me throughout each stage and replied to my emails/calls within the same hour on near enough every occassion! She took the time to explain fully the different mortgage types and answered all my questions by explaining things in simple terms so I could understand. This helped me alot as I was completely new to the house purchase idea and didnt have a great understanding on options and plans available to me along with meanings behind the big scary words! Hannah put me at ease throughout the whole process as buying on your own is rather a big decison and the biggest 1 I have ever made! Hannah is a very approachable and down to earth, she has a pleasant manner and shows genuine interest in her clients. This promotes a feeling of trust so that the client feels that any advice given has been tailored to individual needs. I would highly recommend Hannah to anyone considering buying a house as she makes the process very easy.

What could they have done better?

Hannah was fantastic throughout, no room for improvement!

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Hannah Cowell helped you?

Hannah is extremely efficient and a very well organised advisor. She communicates on a level that everyone can understand, and provided regular updates with the progress of my mortgage application. Provided fantastic advise, and the best deal to suit my needs. Would Highly recommend!

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Staffordshire

How has Hannah Cowell helped you?

communicates clearly, shows patience, acts with integrity, understands my goals,understand my attitude to risk

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Leicestershire

How has Hannah Cowell helped you?

Hannah has had a very important role in my financial decisions. She is reliable and has a very good way of explaining things. She is a very hardworking and dedicated individual and has been a pleasure to deal with.

First impression from a user who is not yet a client

April, 2014

Overall

Please provide a brief comment about your experience with Hannah

Hannah is very personable, competent, professional & knowledgeable. Her wealth of experience allowed her to provide tailored advice appropriate to my individual circumstances, that takes account of my current situation and future requirements. Hannah i