Reviewed for

Insurance and Protection ( 4 )

Mortgages ( 8 )

Pensions ( 5 )

Retirement income (annuities, drawdown) ( 1 )

Investments and Savings ( 8 )

Reviewers' assets

£200k - £500k ( 3 )

£100k - £200k ( 2 )

Up to £50k ( 9 )

Client reviews

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with Christopher

I haven't met him yet! We have our initial (free) Zoom meeting on 30th June. So I can only respond after that.

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with Christopher

I had complex questions but he pointed me in the right direction and offered further assistance if I need it.

First impression from a user who is not yet a client

June, 2019

Overall

Please provide a brief comment about your experience with Christopher

Christopher is very personable and immediately made me feel at ease. More importantly it was soon clear that he is very knowledgeable and by gaining an understanding of my circumstances, was able to provide me with very sound and reassuring advice.

First impression from a user who is not yet a client

March, 2019

Overall

Please provide a brief comment about your experience with Christopher

Good meeting, covered all the salient points, clear on costs and charges.

First impression from a user who is not yet a client

September, 2018

Overall

Please provide a brief comment about your experience with Christopher

Chris was very clear on how he could help us, whilst providing sound information on the charges we could expect from Hansford Bell should we take up the services. Very impressed so far

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Christopher

Christopher was very helpful, quickly aware of our specific aspirations and is going to investigate ideas for secure financial solutions we believe.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Long term financial planning and understanding for private pension situation.General financial advice.

How has Christopher Palmer helped you?

Christopher is an absolute professional and very knowledgeable.He was extremely patient in explaining some of the documents to me.I would recommend Chris wholeheartedly.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing at all

First impression from a user who is not yet a client

April, 2018

Overall

Please provide a brief comment about your experience with Christopher

Very professional and pleasant

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Christopher

b

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Christopher

well spoken, patient, knowledgable - just a good overall professional experience

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Long term financial planning and investment.

How has Christopher Palmer helped you?

Presented options and associated risks. Provided a comprehensive investment strategy and assisted with it's implementation.

Have you seen the outcome you were hoping for?

Yes.

First impression from a user who is not yet a client

April, 2017

Overall

Please provide a brief comment about your experience with Christopher

I didn't see Christopher - I saw Emma Stone, who was lovely, and told me everything I needed to know in order to make my decision about equity release. I would certainly recommend her! So my comments here are about her, not Christopher.

First impression from a user who is not yet a client

March, 2017

Overall

Please provide a brief comment about your experience with Christopher

I required some advice about pension options and tax efficiency related to flexible retirement. Chris was able to advise on this matter and I obtained sufficient advice to confidently instruct my pension company on my preferred option. A 40 minute consultation and all part of the free consultation. Rarely do you get anything, let alone something useful, for nothing! I will return to Chris if I need to set up an additional fund.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We wanted a more hands-on approach than we experienced previously, and we wanted to assess our situation in the light of retirement ages rising.

How has Christopher Palmer helped you?

He clearly understood our position and gave us simple, straightforward advice. His expertise meant (and means) that he was able to make our money work for us in the best way possible, something which we're unable to do! Chris is up front when it comes to risk and they ways the markets affect us, which gives us great confidence.

Have you seen the outcome you were hoping for?

Yes. We now have a clear sense of where we are and what we can do/achieve.

What could they have done better?

To be honest, nothing comes to mind.

First impression from a user who is not yet a client

September, 2016

Overall

Please provide a brief comment about your experience with Christopher

Excellent service, good knowledge of subject and very clearly explained.

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Christopher

He was very polite and professional. He has got in touch with me when he said he would. I would deal with him again. Very pleasant experience.

First impression from a user who is not yet a client

January, 2016

Overall

Please provide a brief comment about your experience with Christopher

Communications gave been efficient and the service friendly and polite

First impression from a user who is not yet a client

May, 2015

Overall

Please provide a brief comment about your experience with Christopher

Very knowledgeable & professional, understood my requirements & I was pleased with the meeting.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Devon

How has Christopher Palmer helped you?

I would recommend Christopher to anyone and everyone, he did a great job for me in obtaining me a mortgage quickly with a good rate of interest. Christopher explained the whole process from the outset of the mortgage application, he was thorough and he made me feel confident that i was getting a good competent service. It was only a matter of days before the agreement in principle, survey and then the mortgage offer was received. A swift and efficient service, Christopher Palmer and Hansford Bells staff are highly recommended.

What could they have done better?

I can honestly say that nothing could have been done better. Highly recommended!!

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Christopher Palmer helped you?

Comprehensive and clear advice

What could they have done better?

Nothing worth mentioning

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Cornwall

How has Christopher Palmer helped you?

His advice was clear, precise and well informed. Both my wife and I felt we were given sound advice in the best way to maximise our money. We were told from the very first meeting the costs and fees involved, and the levels of risk we were willing to undertake. Apart from the 6 monthly reviews Chris is always readily available should we need to discuss any financial matters. The whole atmosphere on our visits is one of professional excellence, coupled with feeling you are a friend as well as a client.

What could they have done better?

We are very happy with all aspects so far.

First impression from a user who is not yet a client

February, 2015

Overall

Please provide a brief comment about your experience with Christopher

Clear information, offering advice and options open to me. Friendly and welcoming.

First impression from a user who is not yet a client

February, 2015

Overall

Please provide a brief comment about your experience with Christopher

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Christopher Palmer helped you?

Chris was very helpful, as first time buyers we didn't know what to look for, his advice was excellent and was fully understandable. Chris has been very officiant in going through the process and has moved things on as quick as possible. Highly recommend for any advice needed.

What could they have done better?

Not applicable

First impression from a user who is not yet a client

February, 2015

Overall

Please provide a brief comment about your experience with Christopher

Thank you for your offer of help but I am contracting nearer home on this occasion. Regards, Tim Hardwick

First impression from a user who is not yet a client

February, 2015

Overall

Please provide a brief comment about your experience with Christopher

Chris was very open with us, he showed us options that could suit our current situation and options for our future. There was no hard sell and we feel confident to move forward with Chris.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Gloucestershire

How has Christopher Palmer helped you?

First class personal service. Went above and beyond to help get the best deal

What could they have done better?

Couldn't name one thing. Always available when I had queries, even when out the office.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Devon

How has Christopher Palmer helped you?

Christopher Palmer was professional and knowledgable. He explained my options well and outlined the pros and cons so I was able to make an informed decision regarding my mortgage. He was on hand for any changes which occurred during the process and reassured me throughout. He was very easy to talk too and acted in my best interests at all times.

What could they have done better?

I was more than happy with the service provided.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

How has Christopher Palmer helped you?

I found Chris professional, helpful and very approachable. I now feel comfortable knowing that i have the best possible cover available to protect myself and my family for the future.

What could they have done better?

Nothing

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Devon

How has Christopher Palmer helped you?

Chris and the team at Hansford Bell exceeded all expectations in arranging and advising on our investment and borrowing portfolio. The excellent communication throughout the process of arranging our mortgages was the key to a smooth transaction, taking a lot of the stress out of moving home. We will and have already recommended Chris' services. You are exceptional at what you do - keep up the good work!

First impression from a user who is not yet a client

July, 2014

Overall

Please provide a brief comment about your experience with Christopher

Review from verified client

January, 2014

Overall

Advice

Service

Value

Based in West Yorkshire

How has Christopher Palmer helped you?

We went to Chris for advice as we were about to retire and had been recommended to seek independent advice before deciding what to do with our pensions. He explained everything very clearly to us and as a result of meeting him we now have a higher income in retirement than we initially expected. Very happy with the service he has provided and we will be returning to him for any financial queries that arise in the future.

Review from verified client

January, 2014

Overall

Advice

Service

Value

Based in Devon

How has Christopher Palmer helped you?

Chris has arranged and looked after our mortgage and protection since 2009. When we first met him he managed to save us a considerable amount to what we were paying and we were very grateful. What he has now achieved for us is to arrange the mortgage in a way that remains affordable but will be repaid much earlier.

First impression from a user who is not yet a client

December, 2013

Overall

Please provide a brief comment about your experience with Christopher

Most efficient and charming

Review from verified client

July, 2013

Overall

Advice

Service

Value

Based in Cornwall

How has Christopher Palmer helped you?

If anybody is looking for a financial advisor who offers a service that is second to none go no further. As this is my first foray into the financial advisor world I have been fortunate to have found Christopher. He not only has considerable knowledge on this subject, which is helpful of course! But it is explained and is delivered in a way that ensures you can understand and make informed decisions. I would recommend Christopher to my family and friends.

What could they have done better?

The time spent with Christopher was substantial and nothing is rushed, nothing is too much trouble too be explained. I therefore have no other suggestions to improve on the time both me and my wife had concerning our investment choices.

Review from verified client

July, 2013

Overall

Advice

Service

Value

Based in Cornwall

How has Christopher Palmer helped you?

Chris has helped me in the last few months regarding pension advice. I found him very informative and he used language that I understood. Chris kept in contact via email and telephone, and arranged appointments when convenient for me. Would recommend to others.

First impression from a user who is not yet a client

June, 2013

Overall

Please provide a brief comment about your experience with Christopher

Review from verified client

April, 2013

Overall

Advice

Service

Value

Based in Devon

How has Christopher Palmer helped you?

Chris has advised us since 2008 and is always on hand if we need him to answer any questions we have. He has provided us with excellent advice and we completely trust him. More recently, Chris has given us real insight into our future financial position. He has explained, in an easy to understand manner, what actions we need to take and when to achieve the future we want.

What could they have done better?

We are happy with Chris and can not think of any areas to improve

Review from verified client

February, 2013

Overall

Advice

Service

Value

Based in Devon

How has Christopher Palmer helped you?

Chris has looked after us for a number of years now and is always there when we need him. He is willing to go beyond the normal call of duty if necessary and fits in around our schedule as we struggle to get time during normal working hours. His advice has always been first class so we feel confident to trust him and follow his recommendations. We feel that Chris has our interests at heart and fully recommend him to family and friends.

What could they have done better?

We are absolutely happy with Chris and cannot think of any areas where he could improve