Reviewed for

Insurance and Protection ( 22 )

Mortgages ( 19 )

Pensions ( 68 )

Equity Release ( 3 )

Retirement income (annuities, drawdown) ( 38 )

Investments and Savings ( 98 )

Pension Transfers - Non Specialist ( 12 )

Inheritance Planning ( 20 )

Long Term Care ( 6 )

Pension Transfers - Specialist ( 5 )

Financial Planning ( 37 )

Financial Mentoring ( 9 )

Financial Coaching ( 9 )

( 1 )

Reviewers' assets

£500k+ ( 17 )

£200k - £500k ( 26 )

£100k - £200k ( 19 )

Up to £50k ( 5 )

£50k - 100k ( 10 )

Client reviews

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was retiring and had a range of pensions and investments and didn't know what to do with them and if we could afford to retire.

How has Andrew Elson helped you?

We have been with Berry & Oak for over 10 years, so we know them well and are happy with their "advice delivered with care". Not only that, but they have made our finances and investments as straightforward and understandable. We feel content that we have transparency and a guiding hand - in which we trust.

Have you seen the outcome you were hoping for?

Andrew & his team are a well organised unit who offer everything we need and more!

What could they have done better?

None

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

TO PUT MY FINANCIAL AND LIFE STYLE IN ORDER.

How has Andrew Elson helped you?

HE PUT EVERY THING IN ORDER IN SIMPLE WORDS WHICH I UNDERSTOOD

Have you seen the outcome you were hoping for?

YES

What could they have done better?

NOTHING

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to ensure that I was on the right path to retirement and investing wisely.

How has Andrew Elson helped you?

Andrew has helped me better understand my retirement needs and has ensured that my pensions and investments are better placed.

Have you seen the outcome you were hoping for?

Yes. I am now enjoying a much better return.

What could they have done better?

Nothing. I am very pleased with the service and the results.

Andrew's reply

Hi Jonathan Thank you for leaving a review and we are really pleased how satisfied you have been with our advice and service so far. Choosing a financial adviser to work with can be scary, as there are a lot of options, but also nervousness about making the right choice and that you will get good advice. I am glad you took the plunge to work with us and have so far exceeded your expectations. We will be working hard to ensure we can continually exceed them as we help you on your next stage of financial planning.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We contacted Andrew Elson in 2004 having found his company mentioned in an article in the Times newspaper. We knew we needed to plan for the future (and retirement) but had no idea how to proceed.

How has Andrew Elson helped you?

Andrew and Sarah have always been readily available for advice and support. We have far exceeded reaching our initial goals (cannot emphasise this enough) with the balanced guidance, knowledge and support we have received. They have taught us how to balance saving with living and enjoying life along the way.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Having given it some thought, I really cannot think of anything they could have done better.

First impression from a user who is not yet a client

February, 2024

Overall

Please provide a brief comment about your experience with Andrew

I approached Andrew with some queries regarding investing in shares, ISAs and also I needed some general advice regarding my mum's estate. Andrew was lovely; so easy to talk to and very good at explaining my options to me. He followed up the telephone call with a very comprehensive email covering everything we had talked about. I would definitely recommend Andrew to anyone looking for financial advice.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Having retired I had savings I needed to decide what to do with to earn more.

How has Andrew Elson helped you?

Andrew took time to understand what I wanted to do and explained clearly all the options available and help me choose the right choice for me.

Have you seen the outcome you were hoping for?

yes I have, my money has grown well and it's available for me to draw from if needed, which I have done for a new car and home improvements.

What could they have done better?

Nothing

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was a couple of years from retirement and the government rules on annuities and draw-down of pension savings had changed. I felt the need for an objective but sympathetic view of my retirement savings and reassurance that my wife would benefit from sound advice when I was no longer around.

How has Andrew Elson helped you?

Andrew provided invaluable advice on the initial planning for retirement, an investment strategy for the savings I had and continues with his supportive advice to encourage us to maximise our retirement years. It's all about achieving what we want to do for as long as we are able, within the limits of our savings.

Have you seen the outcome you were hoping for?

Andrew and his team have exceeded my initial high expectations as a result of the original and continuing advice.

What could they have done better?

I am pretty cynical but find it difficult to suggest anything that could have been done better by Andrew or his team.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Early retirement, good pension, various investments, but a nagging feeling that we were not sufficiently skilled in financial management to increase returns our savings with minimum risk. In addition we were aware that our children would have a significant inheritance tax bill when we died,

How has Andrew Elson helped you?

Andrew has reorganised our finances in such a way that the potential inheritance charge has been minimised. At the same he has helped us to clarify what part of our income is surplus to our basic living costs so that we know how much we can spend on leading an active retirement, whilst being aware that we will not run out of money.

Have you seen the outcome you were hoping for?

Andrew and his team have given us confidence to spend in retirement, whilst knowing that we are financially secure and the inheritance tax potential liability is of little concern. Exactly what we wanted to achieve when we went for our initial interview with Andrew.

What could they have done better?

Nothing springs to mind.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I initially sought out the services of an adviser because I wanted to create a comprehensive financial plan to secure my financial future and address various financial goals and concerns.

How has Andrew Elson helped you?

Andrew Elson at Berry & Oak provided invaluable assistance by crafting a detailed financial plan tailored to my specific needs and goals. He took the time to fully explain the plan, ensuring I understood every aspect and felt confident in the decisions being made.

Have you seen the outcome you were hoping for?

Yes, I have seen the outcome I was hoping for. Thanks to Andrew's expertise and the support of the Berry & Oak team, I now have a well-structured financial plan in place, and I feel much more secure about my financial future.

What could they have done better?

It's challenging to think of any areas for improvement because my experience with Berry & Oak and Andrew Elson was exceptional. They provided top-notch service, clear communication, and ongoing support.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

At the point of retiring to put in place financial plans for our retirement

How has Andrew Elson helped you?

In building a robust plan that allows us to do in our retirement the things that we would wish to do. In particular helping us to make key decisions about both pension planning and also investment strategies for our savings

Have you seen the outcome you were hoping for?

In general yes. We have a robust plan which is still relevant and consistent with our original objectives. As always with investments some perform better than expected others less so. With the particularly turbulent markets over the last few years this has been true in our case but they have managed the plan to maintain confidence that we can meet our key objectives

What could they have done better?

All is good and so nothing really.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Came into a large amount of Money needed Financial advise

How has Andrew Elson helped you?

Help set up Pension Portfolio ana other item

Have you seen the outcome you were hoping for?

Am not yet retired so am not requesting any payments

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

As I am retired with some savings and pensions I did not know what to do with them.

How has Andrew Elson helped you?

Explained to me clearly what to do and helped me arrange new investments. Andrew visits me each year and answers any questions I have and always puts my mind at rest.

Have you seen the outcome you were hoping for?

Yes, happily retired and financial worries expunged.

What could they have done better?

Nothing

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I first contacted Berry and Oak in 2014 when I returned to the UK from living and working in the far east. I had an eye on retirement but was still working abroad every week all around Europe, North and South America and simply did not have the time to think about my financial situation. I needed some expert advice so that I didn't have to worry about it.

How has Andrew Elson helped you?

Lovely people. Andrew and his team were brilliant, handled my investments and financial planning and gave me the confidence to retire at the right time for me. Super friendly and efficient.

Have you seen the outcome you were hoping for?

Absolutely yes.

What could they have done better?

Stop sending me birthday and Christmas cards.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My husband was looking to take early retirement and we really aren't financial experts. We were looking for someone to assess our finances and to help us build a financial plan that would help us understand when he might be able to do this......whilst ensuring that our financial future was secure.

How has Andrew Elson helped you?

Andrew and the team spent a lot of time with us working through what the options and possibilities could look like, and he has always given us what I feel is honest and realistic advice. It has allowed my husband to retire a couple of years earlier than we thought was possible and we still feel confident that our financial future is secure, and in good hands !

Have you seen the outcome you were hoping for?

Although the financial markets haven't performed as well as we had hoped, we still feel very confident that the 'prudent nature' of the overall plan will deliver the retirement we were/are still hoping for

What could they have done better?

I honestly can't think of anything....unless they had a magic wand to change the market performance !

First impression from a user who is not yet a client

September, 2023

Overall

Please provide a brief comment about your experience with Andrew

We followed a recommendation to contact Berry & Oak for our Financial Planning needs, Andrew and his assistant Dan have provided us with excellent information to date, which we are very happy with at this initial stage of our professional relationship

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had a large cash savings amount not earning much and wanted it to do better.

How has Andrew Elson helped you?

Andrew organised all my paperwork and put it into a neat order, consolidating where he could. His investment recommendations have done we all and helped me have a good retirement and look after my grown up children

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

approaching retirement i was confused what to do with the varius pensions i had built up.

How has Andrew Elson helped you?

andrew explained the options on the different plans, advised me what i should do and built a plan for me to follow. Each year he comes back to make sure I am ok, that i am pleased with the investments and recommends any changes if needed. I know he is available to ask questions if anything happens I need help on.

Have you seen the outcome you were hoping for?

yes, i have been retired for nearly 17 years and have a wide range of hobbies and interests. despite a number of personal setbacks, I am still able to enjoy retirement and Andrew has been there to support me though these.

What could they have done better?

None i can think off

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I really felt like I wasn’t making the best financial decision with what little money I had. I wanted to live comfortably without worrying about my finances.

How has Andrew Elson helped you?

Andrew taught me how to plan for what I want. He showed that tough decisions in the present will be rewarded in the future.

Have you seen the outcome you were hoping for?

He helped me achieve more than I expected.

What could they have done better?

Nothing even the biscuits are lovely.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an adviser?

Andrew looked after my parents finances for years and was very successful for them so it seemed only logical that we carry on taking his sound advice when looking to plan for our future.

How has Andrew Elson helped you?

Andrew has improved the performance of both our pensions and investments. He has provided advice on investing inheritance money to ensure that our daughter has money for her further education and a house deposit. He has given us options and choices about our future which we would not have had without him helping us to review our finances with a view to our retirement. We now have a sound financial base and far fewer worries.

Have you seen the outcome you were hoping for?

Very much so. We can now plan for an early retirement in the next few years, and will have money to be able to do the things we want as well as providing for our daughter as she starts her own way in life (and this includes telling her to get Andrew to manage her finances).

What could they have done better?

Nothing. We are more than happy with everything that Andrew has done and would not hesitate to recommend his services to anyone looking for a Financial Adviser.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My knowledge of the financial institute left me in despair. I was looking for a knowledgeable helpful adviser who could guide me through my financial journey. Berry and Oak had knowledge and patience I was looking for.

How has Andrew Elson helped you?

Andrew has been a long and outstanding help to me and my family over the past decade.

Have you seen the outcome you were hoping for?

He has achieved more than I expected. I'm very grateful to Andrew Elson.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To enable me to retire early

How has Andrew Elson helped you?

Planned my retirement finances

Have you seen the outcome you were hoping for?

90% of the time outcome achieved

What could they have done better?

Difficult to criticize when all advice as worked to my benefit

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To manage a financial security for our future.

How has Andrew Elson helped you?

Individualised advice to suit our circumstances but also looking at what we want in our lives and how to realistically achieve our goal. We have been able to feel that we will be comfortable and secure in our retirement.

Have you seen the outcome you were hoping for?

We are very satisfied with where we are and I wrote the following to Andrew after our last meeting Hi Andrew, We just wanted to say ‘thank you’ for todays meeting. The discussions felt reassuring and we feel very fortunate that we seem on the right track, particularly when we know of people that are struggling.

What could they have done better?

I cannot think of anything. They are very professional and also have maintained that personal touch.

Andrew's reply

Hi Catherine Thank you for your review and it was also pleasing to get the email from you after our last meeting, saying how satisfied you both were with our service and the reassurance of knowing we have helped get you to a good financial place, ready to retire soon. We will keep working hard to ensure you are both in the best financial place possible for and during your retirement. At our next meeting I would love to discuss what we can do to increase the value for money that you receive as this is one of the most important things that we want to deliver for all our clients. We will keep investing in the team, our technology and service, to make sure we wow you :-) Speak soon Andrew

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had decided to take early retirement aged 60. I was wanting help and advice to take all monies from a Final Salary Pension to re-invest in a SIPP. To this end I began researching various Financial Advisors. I saw Andrews' name mentioned in a few publications and found out he was in the FCA top 100 advisors. I contacted Andrew and was offered a free consultation to discuss our requirements. The initial 30mins consultation lasted almost 2 hours and the rest is history.

How has Andrew Elson helped you?

After our consultation my wife and I decided to use Andrew and his company. Andrew prepared an in depth report detailing various options which enabled us to choose the best one for us. He then helped us to to re-invest my Final Salary pension into a SIPP safely. He ensured that our investment portfolio is diversified so any risks are minimised.

Have you seen the outcome you were hoping for?

Yes. Our income is significantly higher than the final salary pension would have given, and overall the investments continue to grow. We live as comfortably as when we were both working, without the need to save for large items.

What could they have done better?

I don't think Andrew could do better. He and the rest of team go above and beyond at all times.

Andrew's reply

Hi Paul Thank you for taking the time to leave a review. We have really enjoyed helping you plan and transition into retirement. Finding a financial adviser you can trust to work with is hard, as there is a lot of choice and its hard to differentiate between them. We are pleased that you chose us because we are independent financial advisers, highly qualified, award winning financial advisers and yorkshire based. The whole team are really pleased with the results of your financial planning and strategy we created and thats it has allowed you both to fully retire and take plenty of holidays and do the things you enjoy. We look forward to our next meeting. Andrew

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We are not experts in financial planning and therefore believe you should pay an expert to help you make the most of your money.

How has Andrew Elson helped you?

He has offered expert advice and a lot of suggestions that we wouldn't have known about or have benefited from without him.

Have you seen the outcome you were hoping for?

Yes and we are looking forward to seeing more positive results in the future.

What could they have done better?

Nothing. Andrew and the team have given us confidence in the steps we are taking with our finances and have given us the time needed to understand everything.

Andrew's reply

Hi Amy Thank you for leaving a review. When we started working together you had already got a baseline of financial products, savings and financial protection, but there were gaps that we were able to help you fill and also areas where you could be more efficient and tax effective and with our help, you are already in a much better financial position. We are looking forward to catching up shortly at our next regular financial check in meeting and helping you take the next steps. Best regards Andrew

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was made redundant in 2012, aged 58. Having worked for the same company for over 30 years, I did not relish starting to look for employment, job interviews etc and toyed with the idea of early retirement, but did not have the confidence to go ahead.

How has Andrew Elson helped you?

After contacting Andrew and after a detailed review of my finances, he was able to confirm I could go ahead and retire. I transferred all of our investments and saving into Andrew's care and have not had to worry about financial affairs since.

Have you seen the outcome you were hoping for?

Eleven years later I have not regretted putting my finances in Andrew's care. I was able to retire in 2012 and have done everything I wanted to do, and more, in the time since then. My finances are in much better shape than I could have predicted and I have no financial worries for the future.

What could they have done better?

Nothing.

Andrew's reply

Peter Thank you for leaving a review. We have enjoyed helping you with your finances when redundancy occurred and then helping you move into retirement. We enjoy hearing the tales of your holidays and hobbies and are pleased that we have helped you get your finances retirement ready and that are regular meetings, keep encouraging you to continue enjoying retirement to the max. Andrew

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We’d just moved to the area, started our family, secured jobs and felt that our money wasn’t working as hard it should but equally we were struggling to save and make sure we even had a month’s cover for bills let alone a nest egg or education savings.

How has Andrew Elson helped you?

An initial review of our entire financial situation including insurances and protections and the most useful thing early on was coaching around financial planning, planning for the short term and longer term and crucially making savings be seen in our minds as part of monthly expenditure. The App Berry and Oak use is great too to give us a live view of our overall situation. On top of this we have our annual financial health check and the team are available for questions in between.

Have you seen the outcome you were hoping for?

We’ve been with Andrew and the team now for nearly 7yrs and feel that the position we’re in now is safe, secure, allowing us to plan to do the things we want with our family and crucially preparing for the next stages of family expense as we think ahead to colleges/universities etc. In short, yes absolutely!!

What could they have done better?

Nothing. The whole team is fantastic from Diane to Andrew to Dan.

Andrew's reply

Hi Jethro Thank you for leaving a review and the whole team are thrilled to hear how satisfied you have been so far. When you look for a financial adviser in Leeds, York or the surrounding areas, there are many options and we are glad you choose us. There are many components of your financial planning we have been able to help you with so far, from having a financial plan, getting the best mortgage deal, answering your "Do I have enough life cover and income protection" questions, as well as planning for your retirement. We look forward to continuing to help you. Andrew

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Having decided to take early retirement, and not being particularly happy with our previous financial advisers, we suddenly found ourselves in pastures new, and without a regular salary at the end of every month. With our new found freedom came the pressures of making lots of financial decisions, whether to draw down our personal pension or use our ISA funds and other savings. Were we doing the right thing and would our funds last ? Not the thoughts you want when newly retired.

How has Andrew Elson helped you?

From the very start we were welcomed, and introduced to their small team. Communication from day one was always clear and concise. Trust developed very quickly. After initial detailed discussions and Berry and Oak’s comprehensive fact finding of our overall financial situation a very detailed Financial Plan was developed for ourselves. Based upon our spending requirements, being monthly or extraordinary (weddings, cars, house remodelling) the plan identified the funds required until the age of 100 (if we get there) and more importantly how it's funded.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Andrew's reply

Hi Tony, thank you for taking the time to leave a review for us. Dan and I and the rest of the team are really pleased that you are satisfied with our services and advice so far. I know that it can be difficult to find an independent financial adviser to work with, that you can trust and whose advice you will value. Especially when you have already had a less than satisfying experience with your previous adviser. At Berry & Oak it's very important to us that our clients fully understand their financial situation and have trust and confidence in their financial advisers to help deliver the financial plan. That's why we take a good amount of time at the outset to really get to know and understand you and for you to get the chance to know and understand as and the way we work, for you. We look forward to helping you on the next stage of your financial journey through retirement. Andrew

Review from verified client

December, 2022

Overall

Value

Service

Advice

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We approach Andrew because we realised our money wasn't working for us and we needed to do something in order to plan for our retirement while keeping a similar lifestyle.

How has Andrew Elson helped you?

Andrew and his team clearly explained what our options were based on out current situation and created a lifetime cashflow planning so we could realistically see the position we are currently in and how that could be improved with some adjustments. The team then created a financial plan with different investments and strategies that we felt comfortably with. We meet several times a year to follow up and review their financial plan to adjust if needed. I cannot stress enough Andrew's and his team knowledge, patience and attention to detail. They do genuinely look out for you and your family and I could not recommend them enough.

Have you seen the outcome you were hoping for?

We now have a clear of picture of how our money is working for us and have a solid plan for our future retirement.

Andrew's reply

Hi Marcos, thank you for leaving a review and Dan, I and the whole team are really pleased that you are satisfied with what we've done so far. We've got great plans to help you in the next stage of your financial journey and are looking forward to working with you on. Take care Andrew

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Andrew and his team have helped me with my finances for 10 plus years. I was finding it quite overwhelming with all the paperwork and confusing options and tax bills. Andrew helped tidy up my papers, put a financial plan into place and simplified it all for me. I am now enjoying my retirement and travelling frequently. I am able to help my children financially and with my time, which has been a welcome relief. We meet every 6 months where Andrew ensures I am still on track to reach my goals and gives me reassurance and peace of mind that everything will be ok. I highly recommend them if you are looking for a financial adviser to look after you.

How has Andrew Elson helped you?

Helped tidy up my finances and looks after my investments and pensions Tom deliver good returns.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing

Andrew's reply

HI Sylvia - thank you for your review and we are really pleased that you are so highly satisfied with all the work we have done so far for you. We are looking forward to helping you on the next steps of your financial journey Andrew

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

Wanted to retire and live by the seaside

How has Andrew Elson helped you?

Helped tidy all my paperwork and prove I could afford to achieve my goals

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Andrew's reply

Thank you for taking the time to leave a review for us Harry and the whole team are really pleased with how satisfied you have been with our service. There's been a range of advice areas to help you with over the last 20+ years and it's been very rewarding to help you retire and have the lifestyle you desired, that's also enabled you to move to the coast and participate in a lot of charity work that I know is very passionate to you. Thank you Andrew

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was aproaching retirement and had a number of pensions and didn't know what to do with them and if I would have enough.

How has Andrew Elson helped you?

Andrew explained all the options and help me chkose what was right for me.

Have you seen the outcome you were hoping for?

Yes retired and happy

What could they have done better?

Nothing

Andrew's reply

Norma, it's been a pleasure helping you and your family for the last 20 years or so. Helping you move into retirement and support your family as required. The whole team are thrilled that you are so pleased with the service and look forward to continuing to help you.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

We realised several years ago that our money was not working for us. I did a little research online and found Berry and Oak. It was the best decision we made. Thanks to Andrew Elson, our finances are now in great shape, and we can look forward to a worry free future.

How has Andrew Elson helped you?

By explaining, in simple terms, how our investments are performing, where our money is and what we can expect in the future. More importantly, it's about trust, and Andrew always manages to make us feel more reassured when we leave that when we arrived.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

Andrew's reply

Jane its been a pleasure helping you and Michael with your financial planning over the last few years. I know it can be a daunting task looking for a financial planner, but we are glad you chose us and we have been able to provide you with advice and support to live your retirement to the fullest and encourage you to be a bit wild and enjoy yourselves. You deserve it...

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Planning for our retirement

How has Andrew Elson helped you?

We couldn’t have done it as well or effectively without Andrew

Have you seen the outcome you were hoping for?

Yes - even through the difficult times the financials markets are currently going through.

What could they have done better?

I can’t think of anything

Andrew's reply

Hi Steve Thank you for leaving a review and the whole team are deleighted you are so pleased with the service. We strive to do our best and help our clients plan and then transistion into retirement. There is a lot to consider when retiring and our proven step by step process helps you consider all your options, both financially and emotionally, as well as impact on your time, family and friends, so you can maximise your enjoment in retirement. We look forward to helping you and the family further in the coming years. Andrew

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

A change in financial circumstances and the need to invest money and saving to get a better financial return.

How has Andrew Elson helped you?

Andrew has advised on pensions and investments and supported through these changes.

Have you seen the outcome you were hoping for?

We are starting to see a positive return.

What could they have done better?

We are totally satisfied with the service we have received.

Andrew's reply

Jayne, thank you for leaving a review and we are delighted that you are pleased with the service so far. We think you are now in a really good financial position and through our regular reviews and proactive financial planning we will make sure you stay there. Best wishes from all the team

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We approached Andrew and Sarah for help a year before I retired. This was about 7 years ago. I had worked for a couple of large corporates and needed to understand how to get the best out of my pension and savings. As much of an expert I was in my professional field I realised that I was sadly lacking in knowledge about my financial future. I knew that we had enough but needed to fully understand what to do and get some reassurance that what we had planned was correct.

How has Andrew Elson helped you?

I came across Andrew because he was recommended in the Sunday Times, so we approached him, met up and talked through our circumstances. This resulted in us taking some decisions and also making some investments. These has grown comfortably since we started. There have been peaks throughout this time and also some dips especially in the last 12 months but rather than ignoring them Andrew and his team have been proactive in giving us advice and reassurances whilst still letting us make decisions as we wanted to. Andrew has also helped us help our children to understand their finances and planning, encouraging them to take steps even though the investments were not made through him. We used to meet with Andrew every 6 months for an update to confirm how are finances are progressing and that our plans are still going as projected. So where we are now is, that we are reassured that even with the cost of living crisis, we feel comfortable with our position, so that we now meet every 12 months and know that we can call him at any time if we need advice. I have shared our experience with a number of my former colleagues and have no hesitation in recommending Andrew for advice.

Have you seen the outcome you were hoping for?

So where we are now is, that we are reassured that even with the cost of living crisis, we feel comfortable with our position, so that we now meet every 12 months and know that we can call him at any time if we need advice. I have shared our experience with a number of my former colleagues and have no hesitation in recommending Andrew for advice.

Andrew's reply

John thank you for taking the time to leave a review and we are so grateful for the opportunity we have had to work with you. It's great seeing you transition into retirement and having such fun, as well as being able to give advice to your children and help them on their financial journey. Thank you

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Left an inheritance and needed advice what to do with it.

How has Andrew Elson helped you?

Helped me put my finances into a tidy order then a plan to invest the money that also allowed me to retire early

Have you seen the outcome you were hoping for?

Yes retired early and having a great retirement doing fun things

What could they have done better?

None

Andrew's reply

Thank you for leaving a review for me Paul. We have looked after you for nearly 20 years now and it's been great helping you move into retirement and feel safe and secure that you made the right decision. Best wishes Andrew

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We originally worked with Andrew on our very first mortgage and have used him again on each subsequent transaction.

How has Andrew Elson helped you?

Our third time working with Andrew, Sarah and the team, and they have been as helpful as always. Clear and practical advice, and taking a lot of the pain out of financial advice - would definitely recommend.

Have you seen the outcome you were hoping for?

Yes - Andrew set out the various options clearly and we went for the one that worked best for us.

Andrew's reply

Thank you for taking the time to leave a review james. Its been a pleasure working with you both and I was glad I was able to point out the potential claim you maybe able to make on an existing Insurance plan that could pay you £50,000 - a welcome bonus...

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had retired and was confused with the options for pensions and investing

How has Andrew Elson helped you?

Explained all my options clearly so I could decide w Hat was right for me and he-helped set it all up

Have you seen the outcome you were hoping for?

Absolutely I retired early and have a very enjoyable time doing what I want when I want

What could they have done better?

Nothing he was really professional and helpful

Andrew's reply

Eileen we have really enjoyed working with you over the last 20+ years and helping you with your financial planning and investments to ensure you could retire early and need a good retirement. I always enjoy a catch up meetings and all the team will work hard to make sure you stay on track

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement I needed help sorting my paperwork and finances into order and investing my money

How has Andrew Elson helped you?

Seen me every year and looks after me and helped me. Through retirement he takes care of my investments and I trust him as he has my best interests at heart

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None

Andrew's reply

Doris, thank you for leaving a review. We really enjoy our meetings and hearing about what you've been up to in retirement. Take care Andrew

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and waned to ensure I had enough to finish work and retire.

How has Andrew Elson helped you?

Andrew created a plan and showed me with graphs and figures that I would be ok.

Have you seen the outcome you were hoping for?

yes - He has then met at least once a year for the last 18 years, to ensure I was still on track, managed my investments, and helped me through a number of difficult times, such as the loss of my husband 6 years ago and ensured my finances were sorted.

What could they have done better?

Nothing - He has been great

Andrew's reply

Ros, Thank you for leaving a review for us. It's been great helping you transition into retirement and meeting you every year to ensure you stay on track and encourage you to make the most of retirement.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I don’t have the expertise in topics such as pensions and financial planning to be able to self serve and so finding an expert in these areas was crucial for me.

How has Andrew Elson helped you?

Andrew has carefully listened to and gained a detailed understanding of my situation and has then been able to provide me with some great advice on how to improve things.

Have you seen the outcome you were hoping for?

Yes, I now know have some clear and valuable advice that I will use to help me achieve my financial goals

Andrew's reply

Hi Steven, thank for you for taking the time to leave a review and its a pleasure working with you on your financial planning. You've had a few changes in the recent years, from relocating to Yorkshire, marriage and then a child and as your financial adviser thats kept us busy. I am glad our advice has put you and your family in a good place financially as you now move forward in the next phase. We look forward to continuing to help you. Andrew

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

Initially Contacted Berry and Oak approx. 7 years ago because my husband and I wanted to take early retirement and wanted to be sure we could.

How has Andrew Elson helped you?

Andrew and his team were extremely helpful and friendly and gave us the confidence we needed to go ahead with our early retirement plans. Since using Berry and Oak services that confidence has grown because every bit of financial advice and planning they have provided has been spot on.

Have you seen the outcome you were hoping for?

Definitely, yes!

What could they have done better?

Nothing. Their service has been very good for me and my husband.

Andrew's reply

Hi Julie, thank you for taking the time to leave us a review and the whole team are thrilled that we have been able to deliver the outcome that you wanted. We always look forward to our financial planning meetings and hearing about your latest adventures in retirement. I know you have benefited from seeing our lifetime cash flow planning that is proving to you both that you can afford to do more in retirement, which you have grasped with both hands and are now expanding your travel and experiences. You are living a great retirement and hopefully it will continue all the way through.... Best regards, Andrew and the whole Berry & Oak team.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I needed to have peace of mind financially

How has Andrew Elson helped you?

He discussed the investments most suitable for my long term needs

Have you seen the outcome you were hoping for?

Yes I am pleased with the care and support he provides and the updates

What could they have done better?

As far as I'm concerned he has always listened to me and given me guidance throughout the time I have been with the company and don't think I could have had any better service.

Andrew's reply

Hi Pat, thank you for taking the time to leave a review. We always look forward to our meetings and hearing of your many travels through retirement. You have definitely done it the right way and I am glad our advice and support over the last 20 plus years has helped with this. Best regards Andrew

First impression from a user who is not yet a client

February, 2022

Overall

Please provide a brief comment about your experience with Andrew

Andrew was extremely professional and knowledgeable. An excellent communicator, he ensured that we understood the points that he was making.

Andrew's reply

Hi Fiona, Thank you for leaving feedback and I am glad you were pleased with our initial meeting and that I was able to answer all your questions. It’s hard to communicate effectively over zoom, for a first meeting, so I am glad it worked out well. Face to face is much easier ? Take care Andrew

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and needed advice to help me with my pension options.

How has Andrew Elson helped you?

Andrew evaluated my various pension pots and made recommendations as to the best way to maximise the potential returns for the future.

Have you seen the outcome you were hoping for?

Certainly, Andrew produced a detailed financial plan covering 45 plus years. As a result of this I have been able to retire early safe in the knowledge that our finances are in good hands.

What could they have done better?

Nothing.

Andrew's reply

Geoff, thank you for your kind review. It's been a pleasure helping you put the plan into place that has allowed you to retire earlier than you hoped for, and now you are able to do all the things you plan to do when you retire, without the stress of work. We look forward to our next meeting and helping you on this next stage of your journey. Best regards Andrew

First impression from a user who is not yet a client

February, 2022

Overall

Please provide a brief comment about your experience with Andrew

I have been dealing with Andrew a number of times over the years and he has always been helpful and his advice and expertise has always been invaluable.

Andrew's reply

Hi Marie It was good to hear from you again after all these years and see that the recommenations we made have put you in a good position. We look forward to helping you in this next phase. Andrew

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

The team at Berry & Oak assisted us with our income protection plans, mortgage and pensions.

How has Andrew Elson helped you?

Andrew and the Berry & Oak team helped us with our; income protection plans, mortgage (and re-mortgage) applications and general pension advice. They were extremely professional and made the whole process as simple as possible for us. The online portal makes communication and sending documents very simple.

Have you seen the outcome you were hoping for?

Yes - we now feel reassured that we are financially protected for the future.

What could they have done better?

Nothing.

Andrew's reply

Thanks for leaving a review Will. The team have really enjoyed helping you both with your recent financial planing needs and wish you both the very best for the future. Just let us know when you are ready for the next stage... Andrew

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I received a sum of money in inheritance and wanted advice and support to invest this money in the best way.

How has Andrew Elson helped you?

Andrew has helped me to invest this money in the most suitable way and I have been delighted with the return on this so far. He has also given me advice on managing my money and helping to ensure that I am confident that my money is in the best place and is working for me.

Have you seen the outcome you were hoping for?

Yes, I am confident that I am getting the best advice and I am happy with the return on my investment.

Andrew's reply

Hi Ella It's been a pleasure to help you. Often it can be quite daunting wondering "what should I do when I receive an inheritance?" as there are so many options and confliciting views. Following our structured financial planning process helped you make the best decisions for your circumstances and we have been happy to guide you through this journey and help you get it all set up. Our regular meetings will help keep you on track and ensure you acheive your objectives. Thank you for working with us. Andrew

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

This review is a follow-up review from a client who left a review previously.

How has Andrew Elson helped you since your last review?

Andrew continues to offer at least an annual meeting in order to ensure that the financial plan we have in place is still relevant. He also answers queries, concerns or issues regarding our financial position and portfolio at this meeting. Our sons have now made use of The Trust Funds which were made available to them quickly and efficiently. Alongside this invaluable meeting Andrew ensures that we receive regular excellent briefings on all matters relating to finance, and we are always invited to attend seminars, conferences and webinars throughout the year. Andrew heads up an excellent team, which is ever expanding and includes trainees who learn from Andrew as an exemplary role model in all matters regarding Financial Planning.

Andrew's reply

Thank you Pam & John for leaving your review and we are very pleased that you are still happy with the service we provide as the team work very hard to look after our clients. The new team members are quickly adapting to the Berry & Oak way of working, focusing on ensuring the client's goals and objectives are met and delivering this in an exemplary manner. They always love catching up with you at the various seminars and conferences we put on. Thank you for trusting us to look after you.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

When we first contacted Berry and Oak, my wife and I had decided to take early retirement and were concerned that we could have misjudged our financial situation and run out of money at a later date.

How has Andrew Elson helped you?

They initially conducted a full financial review of our circumstances and provided a comprehensive report with clearly defined actions and a forward strategic plan. We have been working to this plan over the last eight years with regular, twice yearly reviews of the overall progress and making adjustments as necessary. This has involved major elements such as consolidating several different pension schemes into one strategic investment pot with varying elements of risk, taking early pension payments from another scheme and delaying another pension until full retirement age. They have also transformed the way we manage our day to day finances by helping us to restructure our bank accounts to simplify their management and having clearly defined budgets and floats.

Have you seen the outcome you were hoping for?

Yes definitely. The advice, guidance and hand-holding given throughout our dealings with Berry and Oak along with the implementation of a clear strategic financial plan has given us high confidence in our future long term financial stability and has freed us up from the self imposed financial constraints we had before engaging with Berry & Oak. Essentially, they have provided us with a greater level of confidence in financial terms, both now and in the future which has resulted in lower stress levels and more enjoyment in our retirement life.

Andrew's reply

Hi Malcolm, Thank you for taking the time to leave a review for us and we are really pleased we have been able to help you transition into your retirement journey, and you have found our services so valuable and reassuring. We look forward to our regular meetings and hearing about what you and the family have been doing. Been able to tweak your financial plan to adjust to changes circumstances (your personal situation and economic and legislation) and show you that you can still do even more, is very rewarding for us. We look forward to continuing to work with you and guide you on your journey. Thank you also for the recommendations you have made to your friends and family, to use our services. Best wishes Andrew & the Berry & Oak team.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I wanted to get a plan in place for my retirement and help looking after my pensions and investments as I find pensions so confusing

How has Andrew Elson helped you?

Andrew has been very helpful to me and patient explaining about my finances and making sure everything is in a good place, so I don’t have to worry about it. He is knowledgeable but listens to you and explains in a way that is easy to understand.

Have you seen the outcome you were hoping for?

Yes, I feel very happy with my finances and confident that my pension and investments are in a good place to grow and give me the income that I want in retirement.

What could they have done better?

Nothing they were great

Andrew's reply

Thank you for leaving the review Pauline. Its very much appreciated. Its been a pleasure to help you and your family with your financial planning.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I returned to the UK from working a number of years in the far east. I had some money to invest but particularly wanted to plan for early retirement. I have little experience of investment options so I wanted to find an expert in this area to point me in the right direction.

How has Andrew Elson helped you?

He was brilliant. He is a good listener and took in all of my personal details and then suggested a tailor-made package that suited all of my requirements. I have been a client of Berry and Oak for six years now and each time we talk (even via video in these covid times) he tells me how to tweak the plan to suit my changing circumstances. Andrew, Sarah and their team always respond to my queries immediately and it is so good to know that I have that expertise to hand.

Have you seen the outcome you were hoping for?

Yes - absolutely! I have been retired for almost two years now and I have a sound financial plan for my family's future.

What could they have done better?

I honestly can't think of anything to put here.

Andrew's reply

Hi Peter, thank you for leaving a review and we are really pleased that you have found our service so beneficial and were able to retire early because of this. We will always be here to help you and tweak your plan to keep you on track. Take care.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My husband, aged 58, was offered redundancy after 34 years service and we wanted professional advice as to whether he could take early retirement.

How has Andrew Elson helped you?

Andrew asked us to review our annual outgoings both current and also allowing for what we would spend in retirement (extra holidays etc). He also reviewed our existing savings and investments and advised my husband as to what to do with his rather generous redundancy payment. Most importantly, he gave us the confidence to take early retirement and to live without making any financial compromises.

Have you seen the outcome you were hoping for?

Our finances have worked out extremely well, even during the recent pandemic. We are still able to enjoy plenty of holidays, upgrade the car regularly and carry out home improvements without all the stresses of continuing in work.

What could they have done better?

Nothing. The outcome from our meetings and Andrew taking over our investments and pensions has been everything we could have asked for.

Andrew's reply

Thank you for taking the time to leave a review for us, it means a lot to the whole team, that you value our service and advice so highly. Approaching retirement can be a very worrying time for many people and I am glad we gave you the confidence to go for it. We are even more pleased that you are know "spending more" on yourselves, including a great new car upgrade, and caravan. Take care Andrew

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Wanted to retire but wasn’t sure we could afford to

How has Andrew Elson helped you?

Talked to us in a way we understood the options with no jargon. Then helped reassure me I could retire and helped set everything up to support us into retirement.

Have you seen the outcome you were hoping for?

Absolutely, retired earlier than expected and able to spend time with family and friends doing hobbies we really enjoy.

What could they have done better?

Nothing

Andrew's reply

Chris, thank you for your kind words. Its been a pleasure to help you with your retirement planning and help you enjoy it to the max. Happy golfing....

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

This review is a follow-up review from a client who left a review previously.

How has Andrew Elson helped you since your last review?

Andrew has kept me informed and goes above and beyond what is expected especially over the last 18 months during the pandemic. The Berry & Oak team are always keen to help and any contact with the office is always dealt with efficiently. We are leading a much happier retirement than we thought would be possible as we have every confidence in the planning they have done for us.

Andrew's reply

Hello Ann and thank you for leaving a review. Its great that you have valued our advice and service so highly and we look forward to helping you for many more years to come...

Repeat review from verified client

August, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

This review is a follow-up review from a client who left a review previously.

How has Andrew Elson helped you since your last review?

He gives me advise on where to put my monies for their best return as i am retired.

Andrew's reply

Hello, Andrea thank you for your time to leave us a review. I’m delighted that we’ve worked with you for over 20 years now and we’ve been able to be with you on your journey into a secure retirement. You kindly left a review for us in 2015, marking us as 5/5 for every area, including value. We were naturally disappointed that six years later you’ve only been able to give us a 2-Star rating for value. I feel that I should add some context here to explain why we can’t reduce our fees. Over those six years, we have experienced a significant increase in our cost base. We have taken on additional members of staff to ensure that we continue to deliver a great service, our regulatory fees have risen significantly, as have our Professional Indemnity Insurance costs. Despite those additional costs we have been able to deliver the same high-quality service to you, and our other clients, without increasing fees. In fact, we haven’t even added an inflationary increase, which means our fees have actually reduced in real terms. If you would like to understand more about the fees we charge, how they are calculated, and our cost base, I’d be happy to explain in more detail when we next meet to review your financial affairs. In the meantime, thank you for your feedback, it’s valuable to us and much appreciated. Andrew

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Originally I wanted to get on top of the family finances and start putting plans in place for funding children through university.

How has Andrew Elson helped you?

Within a relatively short time the family finances were settled, a savings plan put in place and we were able to begin retirement planning. When life became complicated by divorce, Andrew and the team's advice and support was invaluable. More recently, earlier than expected, I have been able to retire with enough income to pay my mortgage, support my children and still have enough for travel.

Have you seen the outcome you were hoping for?

Much better than I could have expected given the divorce.

What could they have done better?

Nothing. Through the pandemic, Andrew and the team have shown they're not only great at the financial side but really care about their client's wellbeing. Before our yearly meeting, which had to be held online) I received some luxury biscuits in the post with the appointment reminder. A typically thoughtful touch.

Andrew's reply

Hi Annisa, thank you for your kind words. Sarah and I really enjoy our meetings with you and being there to help and support you whenever you need us. You've had a number of major life events to deal with in the last few years and following our structured financial planning process, it has allowed you to come through them relatively unscathed and in a position where you could retire early (right at the best time) and can now focus on the next stage of your life. The fact your investments have done really well with us is another bonus :-) We look forward to continue to work with you...

Repeat review from verified client

July, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

This review is a follow-up review from a client who left a review previously.

How has Andrew Elson helped you since your last review?

Andrew and all the team are always available to help with all of our queries

Andrew's reply

We are glad to be of service Andrew and we enjoy looking after you and Carolyn and your extended family. Keep enjoying retirement...

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My previous FA was very incompetent

How has Andrew Elson helped you?

Andrew came highly recommended from a friend who is already a client

Have you seen the outcome you were hoping for?

Yes. Andrew and his team have excelled themselves and is always available to assist at short notice

What could they have done better?

They are very professional at all times. Helpful and friendly staff

Andrew's reply

Hi Nina, Thank you for your kind words and I am glad you find us worthy of 5 stars. The team work hard to look after our clients and respond as quickly as possible, if help is needed at short notice. Take Care Andrew

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

TO SORT MY MONEY AND OUR LIFE OUT

How has Andrew Elson helped you?

BY TALKING US TROUGH INVESTING IN MONEY AND WHAT THINGS COME UP IN LIFE.

Have you seen the outcome you were hoping for?

YES VERY MUCH. ANDREW AND HIS TEAM HAVE PUT US ON THE RIGHT ROAD.

What could they have done better?

NOTHING

Andrew's reply

Hi Ken Thank you for sparing the time to leave a review for us. I am really pleased we have been able to help you and Ann on your transition into retirement. I know there are a lot of financial advisers you could have chosen in Leeds, York, Wetherby, and Harrogate, but it was Berry & Oak's truly independent position, coupled with our dedication to help you both have the retirement you dreamt off and deserved, that made you chose to work with us and I am happy it has all worked out so well for you both and we delivered, just as we said we would do. I look forward to hearing more about the grandchildren's exploits at our next meeting. Stay safe and well. Andrew

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Herefordshire

This review is a follow-up review from a client who left a review previously.

How has Andrew Elson helped you since your last review?

Andrew has continued to provide impeccable advice to my family which has resulted in our becoming financially secure and able to provide for our teenage daughter's future. I still have no hesitation in recommending him to others.

Andrew's reply

Hi Ann Its been a pleasure helping you and your family (your parents and child - so 3 generations) for the last 20 plus years. Helping you achieve good investment returns, as well reduce the tax bill and giving you confidence in your financial future security has been rewarding and its why I enjoy being a financial planner so much. I look forward to catching up with you soon. Take care. Andrew

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Outside UK

This review is a follow-up review from a client who left a review previously.

How has Andrew Elson helped you since your last review?

He regularly keeps us informed on the progress of our investments.

Andrew's reply

Hi Jane, Its a pleasure helping you and Mick and I know how important it is to keep you regularly updated. This helps put your mind at rest, which with all the changes going on and for your circumstances in particular, is very important. Its good to know that everything is on track for you both and you can continue that wild living... :-) Andrew

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was made redundant at the age of 58 and was unsure whether I could retire early rather than look for another job. Until then, I had managed my own finances and investment, but felt it was too big a decision to take without professional advice.

How has Andrew Elson helped you?

Andrew went through all of my finances and living costs, redundancy payment etc, suggested various changes and advised me I could safely take early retirement. Fantastic advice which has changed my lifestyle for ever.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

I don't think they could have done anything better than they did, and have continued to do for the last 9 years.

Andrew's reply

Hi peter, We are very pleased to have helped you through your transistion to retirement and beyond....

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to take early retirement and needed to be confident in my investments and required an income from my investments to supplement my pension

How has Andrew Elson helped you?

Andrew helped by restructuring my portfolio and getting me to look at my expenditure and lifestye to ensure that I had adequate income to support myself and my wife in retirement and that we would be able live the lifestyle we had been planning.

Have you seen the outcome you were hoping for?

Yes. My investments have grown substantially over the past 6 years and retiremet plans have worked out better than expected.

What could they have done better?

Nothing really. I am more than happy with the service and advice Andrew has given.

Andrew's reply

Hi Peter, its been a pleasure helping you retire early and been there to support you through the retirement transition. all the best Andrew

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Needed financial advice

How has Andrew Elson helped you?

Clearly and concisely with options

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Andrew's reply

Hi Chris, we are glad you are pleased with our service and that we have been able to help you achieve your financial and lifestyle goals...

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to ensure that I can do everything I want to do whilst I am able but at the same time have something to leave my family when I am no longer here.

How has Andrew Elson helped you?

Yes - he is very helpful and cares about what I am hoping to do.

Have you seen the outcome you were hoping for?

Yes - I am happy with everything I have in place for my current needs and still have something left for my family.

Andrew's reply

thank you Mrs B. I really enjoy our meetings and hearing of your travel trips. I am pleased we are helping you to continue with these. Andrew

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I initially sought advice re long term savings for when I retired. He has looked after my investments for the last 20 years at least.

How has Andrew Elson helped you?

He listens to what I am wanting to achieve and has an excellent knowledge of what is available to meet those needs. He is patient and doesn't judge if I don't always carry out his advice in a timely manner.

Have you seen the outcome you were hoping for?

Yes - although I took early retirement and no longer work, I feel confident that what Andrew has arranged for me will provide a me with secure financial future.

What could they have done better?

Nothing - I'm more than satisfied with what has been arranged on my behalf.

Andrew's reply

Hi Karen, thank you for your kind words. Its been great to help you reach the stage where you could retire early and concentrate your time on doing the things you enjoy. Andrew

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Retirement,with advice on use of Lump sum. need for advice re Trust funds & Inheritance planning

How has Andrew Elson helped you?

Arranged meetings with independent Accountants & relevant legal services,when combination of all professionals was tailored to need of my wife & myself,and advice in respect of Pension Funds & investment funds to help with University fees for grandchildren.

Have you seen the outcome you were hoping for?

All results have been extremely positive for us.

What could they have done better?

I could not ask for a better service. Advice is always available,and no matter how small ,or seemingly insignificant the question appears to be,there is always a prompt & courteous reply.

Review from verified client

December, 2018

Overall

Value

Service

Advice

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

My wife and I both felt we did not have a full grasp of the finances we have. Our finanecs were all over the place. They were a real and needed sorting out. ( the truth is we couldn`t be bothered and we are not experts in financial planning.........chemicals we know about.....money we don`t)

How has Andrew Elson helped you?

Berry and Oak gave us the advice we asked for, they sorted out out our finances to our instructions to our satisfaction. We asked them them to carry out work in several areas, pensions, savings ect. They listened to us. My wife and I both felt Berry and Oak understood what we wanted. Because we were so happy with the sevice given we gave them the task of sorting out our 11 year old sons finances as well.

Have you seen the outcome you were hoping for?

Yes....Berry and Oak have made us money and we are getting a very respectable return on our investments. That`s one of the things we wanted and expected. However Berry and Oak explained life is not just about making more money but about quality of life as well. I am impressed with the help that is given to the by Berry and Oak to schools , the local scout troop and their chosen good cause.

What could they have done better?

I`ve thought about this and I honestly don`t think they could have done more for me. They have always done what I have asked politely and promptly.I don`t know if I am expected to write a negative here ....sorry I can`t

Andrew's reply

Hello Stephen, thank you for your kind words. We have been delighted to have helped you these last few years, in achieving your goals and look forward to working with you for many more years. thank you

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

you were looking to retire and moving to the sea side. required advice to achieve this

How has Andrew Elson helped you?

Andrew put all my paper work in order and came up with a plan to atchive this goal

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing very good advice

Andrew's reply

Hi Harry, I am glad we are able to keep you on the right track.....

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Our finances were disorganised and we didn’t have a proper plan for our retirement. We needed inheritance advice and wanted to invest funds for ourselves, and our sons, in the best possible way. Andrew and the team were recommended to us as Financial Advisers who could help with these issues.

How has Andrew Elson helped you?

Our finances were ‘tidied up’; our available funds were invested as part of a thirty year plan; funds for our sons were invested appropriately; we received good advice as we started retirement.

Have you seen the outcome you were hoping for?

Our finances are in order and working better for us. One of us has managed to retire earlier than expected. One of our sons has now bought his first home using income invested.

What could they have done better?

Andrew and his team are available to answer any queries we have had and regular reviews keep us up to date with all aspects of our plans. The team puts the client at the heart of how it works so as a strategy there isn’t, in our opinion, a better way of doing things.

Andrew's reply

Hi John and Pam, I am glad you are pleased with the work we do for you. The whole team enjoys looking after you and we look forward to meeting you again at your next financial planning meeting.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

When we first contacted Andrew, my wife and I had decided to take early retirement and were concerned that we could have misjudged our financial situation and run out of money at a later date.

How has Andrew Elson helped you?

They conducted a full financial review of our circumstances and provided a comprehensive report with clearly defined actions and a forward strategic plan. We have been working to this plan over the last five years with regular, twice yearly reviews of the overall progress and making adjustments as necessary. This has involved major elements such as consolidating several different pension schemes into one strategic investment pot with varying elements of risk, taking early pension payments from another scheme and delaying another pension until full retirement age. They have also transformed the way we manage our day to day finances by helping us to restructure our bank accounts to simplify their management and having clearly defined budgets and floats.

Have you seen the outcome you were hoping for?

Yes. The advice, guidance and hand-holding given throughout our dealings with Andrew and his team along with implementation of a clear strategic financial plan have given us high confidence in our future long term financial stability and has freed us up from the self imposed financial constraints we had before engaging with the team at Berry & Oak. Essentially, they have provided us with a greater level of confidence in financial terms, both now and in the future which has resulted in lower stress levels and more enjoyment in our retirement life.

What could they have done better?

Nothing really, could not have been happier with the advice and service given. Excellent value for money.

Andrew's reply

Hi Malcolm, its been pleasing to help you retire early and keep you finances in a position to enable you to enjoy your retirement.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

When I became a widow I needed help sorting my finances, to look after my future.

How has Andrew Elson helped you?

Andrew helped me understand all the accounts and policies I had and sort them into a more condensed number, that were much easier to understand and use. he then helped me to invest some money which has increased in value quite a bit, so I am very happy.

Have you seen the outcome you were hoping for?

absolutely. I feel confident in my own financial future, and understand whats happening and Andrew regularly sees me to ensure I am on track

What could they have done better?

nothing, he has been great for my finances.

Andrew's reply

Thank you Norma. Its a pleasure to help you.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Looking to retire we wanted advice on how to take pension benefits. Andrew patiently explained all the options and helped us understand what to us was a very complicated subject. He later helped us make some investments.

How has Andrew Elson helped you?

Explainened all the options, helped us choose what was best for us and then arranged it all.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I could suggest

Andrew's reply

Thank you for your kind words Betty. It’s a pleasure to work with you and help you to spoil and support your children, whilst staying financially secure.

First impression from a user who is not yet a client

March, 2018

Overall

Please provide a brief comment about your experience with Andrew

Andrew was very clear about his business and services offered and put this across in a very professional manner.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We wanted to review all our investments, pension plans etc and get a holistic view which would allow us to make informed plans for our retirement.

How has Andrew Elson helped you?

Andrew was extremely professional and guided us through the maze that is the financial world. He took the time to really understand our position, explained very clearly a number of options and the implications of each. Most importantly everything was conducted in a clear manner, helping us make the decsions.

Have you seen the outcome you were hoping for?

We were really happy with the recommendations and believe the services and products we have selected will meet our needs in the short, medium and long term.

What could they have done better?

Nothing

Andrew's reply

Hi Mike, its been great helping you and Sue to make these momentous decisions that will dramatically improve your current financial position & we believe will be sustainable for the long term. We look forward to continuing to work with you, to help you stay on track and maximise life. Andrew

First impression from a user who is not yet a client

March, 2017

Overall

Please provide a brief comment about your experience with Andrew

Good

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

approaching retirement and unsure of what to do.

How has Andrew Elson helped you?

told me all the options available to me. then showed me graphically, the difference between them, which helped me choose the best options. he then helped me sort it all in an efficient way.

Have you seen the outcome you were hoping for?

definitely, things have gone well and andrew ensures i am on track at our meetings. he makes is all seem so easy.

What could they have done better?

nothing

Review from verified client

October, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

We were approaching retirement and wondered how we would cope. We had a number of accounts and investments and had no idea what to do to get the best return. We needed help and direction.

How has Andrew Elson helped you?

Andrew eased my fears as he got to know me well and what I wanted to achieve and came up with a plan, to follow in retirement, that he helped me to action and meets with me regularly to ensure I am still on track and maximising my enjoyment in retirement.

Have you seen the outcome you were hoping for?

absolutely.

What could they have done better?

none

Andrew's reply

Hi David. Thank you for letting me know how you feel about our service. Its been great helping you for the last 20 years or so and hopefully for another 20. Its also good to be helping the family, by guiding your daughter and granddaughter too. All the Best

First impression from a user who is not yet a client

August, 2016

Overall

Please provide a brief comment about your experience with Andrew

We were very impressed with Andrew, he explained everything in an easy to understand way. The one hour meeting went on for almost 3 hours but because it was so interesting the time flew by. We have now employed Andrew to plan our finances we will be meeting him again in a couple of weeks time to go through the plan. We hope to have a clear strategy going into our retirement with Andrew helping us along the way.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Had some money to invest before retiring and wanted to know what to do with it.

How has Andrew Elson helped you?

discussed different options and helped us make the right choices. Then regular reviews to ensure we still understood and it was correct for us.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

none

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I had all sorts of accounts and investments and had no idea how to manage them to deal with a change of circumstances, when I was forced to retire early. I had no idea if we had enough money to last us and fund our lifestyle.

How has Andrew Elson helped you?

He tells us as it is, so we are clear and he does not try to baffle us with jargon. He explains it in a way that is easy to understand and effective, for me. He takes notice of what we tell him, gives us a range of options, and helps us make the right choice.

Have you seen the outcome you were hoping for?

definitely, as we have been able to retire to a new home nearer our grandchildren and have money to spend on enjoying our life and our hobbies. we feel comfortable that we can continue to fund our lifestyle. Andrew has regularly reviewed our finances with us and keeps us reassured. We have also always felt he was more concerned about us and helping us to achieve our goals, rather than earning money for himself which is refreshing.

What could they have done better?

nothing

Andrew's reply

Hi Pam, thank you for your kind words. I am pleased that you have acknowledged how Important it is to us to put our clients first, as that is the philosophy, that runs through our business. See you next year.

Review from verified client

May, 2016

Overall

Value

Service

Advice

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Recently retired and I required advice regarding investing my lump sum.

How has Andrew Elson helped you?

He listened to my requirements and used his good knowledge to help me achieve the best product for my investment.

Have you seen the outcome you were hoping for?

Yes, the services recommended were tailored to my needs.

Andrew's reply

Hi Carolyn, thank you for leaving a review for me. It was great to see you for our recent review and to see that with a few small tweaks to your planning, you can greatly increase your lifestyle for the next few years, which are really important to you, but be comfortable, you will be secure for the long term.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Needed guidance for our Savings with a view to retirement, and ongoing financial advice.

How has Andrew Elson helped you?

He set out a sound plan for our investments and pensions.

Have you seen the outcome you were hoping for?

With the uncertainty in the financial markets we are achieving better than expected.

What could they have done better?

Nothing really, he and is staff were very helpful and supportive and available for advice at time.

Andrew's reply

Hi Keith, thank you for leaving a review. My staff work hard to help and support our clients and I am glad you are pleased with them all.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in North Humberside

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and wanted to ensure I could afford to retire and live a nice lifestyle. I had all sorts of accounts, investments and pensions and found it all quite confusing.

How has Andrew Elson helped you?

Andrew helped sort out all the paperwork, providing folders and files to keep them in a neat order and helped me to understand just what I had and what I could do going forward. where it made sense, he consolidated a number of them too, to make it easier to deal with.

Have you seen the outcome you were hoping for?

Absolutely, I have now retired to a new home by the sea and have time to do the things I enjoy most. We are in a good financial position, with income to cover our spending and also a fall back savings account and a neat and tidy investment portfolio.

What could they have done better?

nothing

Andrew's reply

Harry, thank you for your kind words. It is always a pleasure to meet you and Pauline and help you on the straight and narrow. All the best.

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Andrew

Very professional

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was recently widowed and had been left a sum of money that I was not sure would be sufficient to help me maintain my lifestyle.

How has Andrew Elson helped you?

Andrew helped me to understand how much I needed to fund my lifestyle, the returns on money that I needed and provided a structure to give me a regular income, have a fall back rainy day account and have a balanced set of investments to provide future money to keep my income and rainy day account topped up. He also liaised with the solicitors dealing with the will and the my late husband's family to maximise my inheritance, which was very complicated, but he helped broker a good solution for me.

Have you seen the outcome you were hoping for?

Andrew was very helpful throughout and all his advice was clear, logical and easy to understand. I felt really at ease working with Andrew and Trust him to look after my best interests. Since the initial meetings, he has met with me regularly each year, to ensure I am still on track, he is at the end of the phone / email when I need him and he has helped me through a very stressful time so I can now concentrate on enjoying my life. He takes all the hassle and worry away.

What could they have done better?

Andrew has been fantastic. Nothing to add

Andrew's reply

Hi Pam, thank you for taking the time to leave a review. It was certainly a tricky and complicated situation at the beginning and I am glad we got you a good settlement and helped you to make the most of it, so you could lead the lifestyle you wanted. You have certainly not held back and seem to be having plenty of fun...

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We had money in the bank and were disappointed that returns were dropping. We had used bank and insurance advisers in the past, but had suffered from poor returns, and high charges. We were referred, to Andrew by an accountant who was really praising of Andrew and it's the best think that has happened to us.

How has Andrew Elson helped you?

Andrew sorted our accounts and investments to make them more tax efficient and easy to understand. His changes have been clear and fair and more importantly we are earning good returns on our money.

Have you seen the outcome you were hoping for?

We now lead a happy retirement, with little money worries and our investments grow nicely. Andrew sees us regularly to ensure we are still happy and everything is ok and helps us understand any legislation or tax changes that might impact on us.

What could they have done better?

Everything has been great, nothing to add.

Andrew's reply

It has been great to restore your faith in financial advice, after the bad experiences you had received from your previous advisers. We will certainly work hard to keep you on track and happy with our service.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Andrew has looked after us for many years, firstly when we were approaching retirement and now that we are in retirement. We originally wanted his advice to see if we could afford to retire early and what to do with our pensions when we got to retirement to ensure we would have enough money to retire when we planned and be financially comfortable.

How has Andrew Elson helped you?

Andrew's advice has helped us to feel secure in retirement knowing that we have the pension income and investments that we need to live the life that we want to lead. We also have a comfortable cushion for unexpected events.

Have you seen the outcome you were hoping for?

We are very happy that we can enjoy retirement without financial worries. The planning meetings we have each year with Andrew helps to reassure us that our plan still works for us and we can continue to enjoy retirement.

What could they have done better?

There is nothing that I would say Andrew or his team could do better. They are always very approachable and keen to help. They do what they say, when they say they will do it.

Andrew's reply

Thank you for your kind words. The whole of my team love to help our clients and will do all they can to assist you whenever it is needed.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I originally approached Andrew for assistance with a mortgage and advice on general financial planning. I was given his details by a work colleague who highly recommended him. He has now been advising me on my finances for over 8 years.

How has Andrew Elson helped you?

Andrew has advised me in relation to all my financial needs. Initially in relation to a mortgage and general financial planning. Over the past eight years he has helped me with my buy to let arrangements, consolidating my pensions, advising on my savings and investments when I moved abroad and general planning for when I eventually get to retirement. Andrew is always there to give me a nudge in the right direction, which I appreciate as I work long hours. It gives me peace of mind that there is someone there looking over my shoulder and keeping an eye on things. Andrew is personable and able to distill and explain complex information in a simple and concise way.

Have you seen the outcome you were hoping for?

His advice on savings and investments has meant that over the last few years my investments have grown sufficiently to allow me put down a substantial deposit on my latest house purchase in London, where I now live.

What could they have done better?

I can't think of anything. Andrew is willing to go the extra mile. He's always at the end of the phone or on email to assist with queries. And even responds when on holiday. Even living abroad for 3 years did not drop the level of service and he went out of his way to ensure he was available to meet when I was back in the UK. Even now I'm back in London he lets me know if he is down on business in order to have a face to face catch up.

Andrew's reply

HI Katie - its been great fun helping you through the different stages of your financial planning needs & I look forward in helping you for the foreseeable future. Remember not to work too hard!!

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I felt it appropriate to take advice on all our financial affairs for the present and to ensure a comfortable retirement.

How has Andrew Elson helped you?

He provided a clear, concise and detailed plan for our future and we were confident that we had chosen wisely.

Have you seen the outcome you were hoping for?

Employed. We have only just finalised our financial plan but we are confident that it will come to fruition.

What could they have done better?

None.

Andrew's reply

Hi Peter and thank you for taking the time to leave me a review. We are looking forward to helping you to maximise your enjoyment of life and keep on track with your financial plan.

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was moving towards the end of my working life with various 'accumulated' pensions, some savings and a bad experience with HSBC. I looked around for a Financial Adviser and found Andrew Elson who had a good reputation, was local and seemed to be part of a very small and approachable company.

How has Andrew Elson helped you?

He firstly overcame my distrust of Financial Advisers with his knowledgeable and friendly approach. He understood my fears and started by reviewing everything in a methodical manner. It was rewarding as he combined all my pensions together and moved most of them into one pot. Discarding some and strategically accessing others. My investments were pulled together in a transparent and simple to understand manner - going from losing money to gaining.

Have you seen the outcome you were hoping for?

I have now sold my business, which has added to my investments and we have just reviewed my situation in readiness for retirement. Andrew Elson has pulled together a strategy that allows my wife and I to be flexible in our retirement/semi-retirement. He has achieved the outcome that we were hoping for and given us a firm direction. One we trust!.

What could they have done better?

Andrew is so knowledgeable that we sometimes felt a little lost in his (to us) complicated financial explanations. After my prompting he now gives us a simple 'bullet point' review of things, backed up with all the necessary 'bumf' that Financial Advisers have to supply ... which means that we can get an 'overview' and read all the small print if we want to.

Andrew's reply

Hi David thank you for your kind words. I often chuckle when I remember how "distrustful" you were of financial advisers and it took quite a bit of work by myself, Sarah & the rest of the team to make you a convert. We are really pleased both with the success of your own financial planning strategy under our guidance, but also in your new found belief in Financial advisers. Long may both continue. Thank you for your comment on the volume of Paper. As you know I aways try to explain in nice simple English what the financial planning jargon actually means, so it is easy to understand by a layman. However our industry regulators seem to like us to add more and more "stuff" to the reports, which in our view just complicates things. We are actively working with the profession to change this for all consumers, but will continue to provide simple bullet point summaries (and thank you for your help in developing these) to our clients, so they understand and feel comfortable with the actions t

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Before joining Beaufort Financial Planning Yorkshire, my local bank had taken care of all my financial needs, the service level i recived from my bank was less than satisfactory thus leaving me frustrated and dissatisfied.

How has Andrew Elson helped you?

I have been a customer of Andrew Elson of (Beaufort Financial Planning Yorkshire) for over 10 years. He has advised me on my financial investments and pensions delivering a personal service to me and my family.

Have you seen the outcome you were hoping for?

The advice i recived from him is always friendly and helpful. Andrew and his staff are always willing to listen and keen to assist with any issues. I fully appreciate their amazing dedication to customer service and I would definitely recommend Beaufort to anyone looking for a family focus financial establishment.

Andrew's reply

Hi Thelma, thank you for your kind review. The time has flown by (10 years) and it is great to also be helping your grown up children with their finances too. I look forward to continuing to work with you.

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had money building up in my savings account that was not earning as much as it could and was not very tax efficient. Since early 2000 Andrew has been helping me.

How has Andrew Elson helped you?

Andrew helped me to understand what I needed to do to enjoy a happy and secure retirement. He carefully and patiently explained to me the various options available and helped me to arrange everything.

Have you seen the outcome you were hoping for?

I am now comfortably retired and feel in a very secure position.

What could they have done better?

Andrew has been there for me whenever I needed him. I know he is there at the end of the phone if ever I need him. He has handled my affairs excellently and I dont know of anything I could recommend for him to do better.

Andrew's reply

Hi Andrea, thank you for taking the time to leave a review. We have enjoyed looking after you for the last 15 plus years and hope to be looking after you for a further 15 plus years. it is always a pleasure to meet with you and help you acheive your goals, with the minimum of fuss.

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

This was my " annual review ", which since last year we have arranged on mutually convenient dates every six months to cover November 2014, to assist in Tax returns for my accountant by end January 2015 , and July 2015 to cover all aspects since General election & Budget.

How has Andrew Elson helped you?

We both had pre-arranged lists of discussions required for " to do " and "action needed" whether immediate or for within coming months. Review of the financial markets and the effect of the general election/Greece/Russia and outcomes of recent Budget changes to current & future investment portfolios. Future advice & update of private pensions were of great help ,with the inclusion of family members into the trust,taking into account the chancellors statements re changes in Pension rules. Updates on Family Trusts add pension arrangements for Grandchildren were also discussed.

Have you seen the outcome you were hoping for?

Despite the swings in the Investment Market over the last financial year, repeated updates through the year from Andrew, re changes in In my investment Portfolio , gains still exceeded those of market changes elsewhere ( including fees ) Benefits of financial advice have far outweighed the charges again in the last year other methods of Investment.

What could they have done better?

The quality & delivery of Andrews advice would be hard to improve. At all times his advice is unbiased, competent & reassuring. There is a genuine interest in the "client ", rather than just the Financial Portfolio. Any queries are no more than an e-mail or phone call away and are promptly & succinctly dealt with.

Andrew's reply

Hi Kim we are pleased you find our services so rewarding. It is always a pleasure to meet you and Ann and to see the enjoyment you are having in retirement, safe in the knowledge your financial future is secure. As we now help your children and grandchildren in their financial planning, we will ensure the family legacy continues.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had separated from my husband and had to sort out my finances from scratch regarding pensions and investments.

How has Andrew Elson helped you?

Andrew helped me to consolidate my pensions, sorted out my bank accounts for me and helped me to set up my investments and life assurance more tax effectively. He took the stress of the paperwork side of things away which felt really helpful.

Have you seen the outcome you were hoping for?

My pension has grown well and I am pleased with the outcomes in the circumstances I am in.

What could they have done better?

I can't really think of anything.

Andrew's reply

Hi marion, thank you for your review. we are pleased you are happy with ourservices to date and the performance of your pensions and investments and hope to continue to exceed your expectations.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had a number of buy to let properties and other assets, but had become swamped by all the paperwork & did not know if I was doing the right thing.

How has Andrew Elson helped you?

Andrew helped sort out all the papers, and explained it all to me in a way I found easy to understand. He then modelled a few alternative ways of structuring my finances, so that I could acheive my financial goals easier, with less admin and also less tax.

Have you seen the outcome you were hoping for?

I have now been able to fully retire and spend more time with my partner, children and grandchildren helping them all when I can.

What could they have done better?

Andrew has been so supportive and patient with me and has really helped to greatly improve my finances, and I dont think there is much more I could have asked of him.

Andrew's reply

Thank you for your kind words. It has taken a lot of hard work from both you and my team to get you to this retired postion, with all the boxes of papers to sort & new planning to put into place, but it is now all worthwhile and very pleasing to see you are more relaxed and enjoying retirement and I look forward to hearing about the family holiday you have arranged with all your children and grandchildren.

Review from verified client

July, 2015

Overall

Advice

Value

Service

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I retired from work with a lump sum and needed financial advise.

How has Andrew Elson helped you?

He explained all my options clearly.

Have you seen the outcome you were hoping for?

Currently retired and seeing a growth in my investments.

What could they have done better?

Andrew couldn't have been more helpful.

Andrew's reply

Thank you for taking the time to leave a review for me Andrew, though now you are both retired you do have time on your hands....... It has been rewarding to work with you from a couple of years out from retirement, to help you get everything in place to be confident that you could afford to retire early. Now when we are reviewing your finances, it is great to see you are still on track.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

needed help after being widowed; and then with inheritance monies.

How has Andrew Elson helped you?

positive advice and help in organising and then maintaining my assets.

Have you seen the outcome you were hoping for?

comfortable! Returns are higher than expected.

What could they have done better?

Tell me the length of the appointment so I don't feel as if I am overrunning into other clients time

Andrew's reply

Hi Mary, Thank you for your feedback. It has been very rewarding helping you resolve your financial headaches, helping you to retire early, save a large amount of tax with prudent planning and now to hear about your exciting travels and home improvements. I take on board your comments for suggesting how long a meeting might take and we will look to introduce this in the future, though rest assured we always leave plenty of time for our clients so we can thoroughly explore any issues that need to addressed, without rushing.

First impression from a user who is not yet a client

July, 2015

Overall

Please provide a brief comment about your experience with Andrew

Andrew presented precise clear information and was/is more than happy to answer any questions.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

When I retired I received a lump sum from my pension and needed to decide what to do with it to earn a good return.

How has Andrew Elson helped you?

Andrew was really good to work with. He patiently explained all the options in a manner that I understood, which was appreciated as I find it easy for investments to be confusing and full of jargon. I then felt confident to accept his recommendations and he made all the investments for me, with the minimum of fuss.

Have you seen the outcome you were hoping for?

I spend time in retirement with my daughter and granddaughter, watching them grow and having nice holidays. Andrew has always been there for me, to answer any questions & to ensure I was still happy with my investments.

What could they have done better?

Andrew has been fantastic & I can't think of anything different he could do, to improve things. He is always looking at ways himself to make my financial life easier.

Andrew's reply

Thank you for leaving a review Norma & I am glad you have been happy with our advice and the work we do for you, even my "roofing" expertise. I look forward to catching up again soon.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We were approaching retirement and did not know what the best options were for us to draw the benefits.

How has Andrew Elson helped you?

Andrew patiently explained all the different options and calculated the best solution for us. He then helped us with all the paperwork to ensure it was all as smooth as possible.

Have you seen the outcome you were hoping for?

We are now living a very happy retirement and Andrew has been to see us every year to ensure we are still on track and if there have been any changes he has helped us to understand what needed to be done and then he does all the hard work for us. His investment advice has also been very good and we have had good consistent returns.

What could they have done better?

Everything he has done has exceeded our expectations.

Andrew's reply

Hi Ros, Thank you for taking the time to leave a review for me. It is appreciated. It is great to work with you both to ensure you maximise your retirement. I look forward to our next meeting, which is already in the diary, even though 12 months away.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had some paid up pensions and needed advice on what to do with them.

How has Andrew Elson helped you?

Andrew is the first IFA I've had who answered my questions simply, in plain English, and made sure I understood everything. He took time to talk everything through and is very straightforward and easy to deal with. He and his admin team kept in touch, made sure my questions were answered and that I had all the paperwork and information I needed. I am more than happy to recommend Andrew to friends and colleagues. He does a great job.

Have you seen the outcome you were hoping for?

I was wondering whether I would have enough income in retirement. I now have a much clearer vision of my financial picture.

Andrew's reply

Hi Diane, thank you for your kind words. The box of papers you turned up with at the start which had all your old pensions "stuff" in, took some sorting out, but it was worth it in the end when we could get a clear picture of what you had accumulated and then make some changes, which should give you more income in retirement to pursue your dreams. We look forward to continuing to work with you to ensure it all stays on track.

First impression from a user who is not yet a client

May, 2015

Overall

Please provide a brief comment about your experience with Andrew

He gave me good advice and put me at ease.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

How has Andrew Elson helped you?

Andrew cares about us and our family's well being. He offers a personal service that suits our needs and tailors our financial planning accordingly. He is incredibly knowledgeable but has an ability to describe complex issues in a straightforward way. He has completely sorted out our financial situation and we don't know how we would manage without him.

What could they have done better?

We are entirely happy with Andrew's service.

Andrew's reply

Hi Kath, it has been a pleasure helping you to transition from emplyment into retirement and we look forward to helping you maintain your lifestlye, hear about the great holidays you have planned and ensure you can keep helping the family, for the foreseeable future.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in West Yorkshire

How has Andrew Elson helped you?

I have been very satisfied with the good advice IÂ’ve received throughout the years. IÂ’ve been impressed by the level of helpful, friendly and competent service right from the beginning, so much so that I told my family and friends, many of whom have now joined Beaufort Planning-Yorkshire.

Andrew's reply

Hi Roger, We love working with you and it is great to see your hardwork and diligent saving now paying off, as you contemplate retiring early and leading a fantastic life with you family. Thank you also for the introductions you have made to us, from your family and friends.

First impression from a user who is not yet a client

February, 2015

Overall

Please provide a brief comment about your experience with Andrew

Andrew was very welcoming and immediately easy to get along with. His professionalism stood out and we were quite confident that we had made the correct choice for dealing with our financial affairs. We are looking forward to a long and rewarding relation

First impression from a user who is not yet a client

December, 2014

Overall

Please provide a brief comment about your experience with Andrew

So far only had telephone contact but he seemed to understand my needs and we will be meeting to discuss matters further in the near future

First impression from a user who is not yet a client

December, 2014

Overall

Please provide a brief comment about your experience with Andrew

Very helpful conversation

First impression from a user who is not yet a client

December, 2014

Overall

Please provide a brief comment about your experience with Andrew

A good balance of professional and personal. Very clear and easy to do business with. Plus he's a nice guy.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in West Yorkshire

How has Andrew Elson helped you?

Andrew has offered an excellent service to us from the outset. He has helped us to establish Trust Funds for our children, and to create a sound financial plan for our own future, which we have confidence in. His patient, caring and understanding manner helped to establish an excellent rapport between us from the very first point of contact. We have always felt that Andrew cared fully about understanding our needs and goals, and providing a tailored made service for us, both now and for the future. Andrew has made us aware of all aspects of the planning process in ways easy to understand and in a way that is never rushed or shrouded with jargon. His work has been very thorough with attention to every detail. He has listened to our needs and helped formulate an investment portfolio combining his comprehensive understanding of markets and current financial situations with our choices in terms of risk and preferences. He has been an invaluable source of help and advice, and we look forward to maintaining contact for many years to come. Andrew was recommended to us, and we in turn recommend him as an excellent Financial Adviser and Planner, with good advice, good knowledge and a genuinely caring approach to his clients. Thanks, Andrew.

What could they have done better?

We cannot think of anything which could or should be done differently. He even held initial meetings in our own home at times outside the normal working day in order to accommodate our meetings and this was extremely useful to us at the time.

Andrew's reply

It has been a pleasure to help you formulate your financial plan and strategy, especially as it shows that you can actually fully retire next year, rather than part retire, which I know is something that means a lot to you both. I look forward to hearing how you will be spending your time travelling and enjoying life at our future meetings. Take care.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in West Yorkshire

How has Andrew Elson helped you?

Andrew's service has been excellent. He is an adviser who listens to what we have to say and is very thorough in getting to a full understanding of our situation and attitude to risk. He's always patient with us when we don't understand things and takes time to explain things carefully. We have been impressed with his knowledge and attention to detail and the work he has done with us has been very thorough. Andrew has created a really good relationship with us and what we have achieved through him really proves that he cares about his clients and the service that he offers them. Charges for the work have always been made very clear to us and we consider ourselves to be getting great value for money with him. Working with Andrew to date has allowed us to buy our dream home and manage our finances in a way that means we live the life that we want to now and in the future. Thanks Andrew!

Andrew's reply

Hi Steven, thank you for your kind words. The whole team are really pleased with how we have managed to help you to date and we look forward to continuing to work with you, to ensure you keep on track. I look forward to catching up again soon.

First impression from a user who is not yet a client

July, 2014

Overall

Please provide a brief comment about your experience with Andrew

Very efficient and professional. On booking the appointment I was emailed two questionnaires which made me think about the kind and extent of financial advice required. Excellent

Andrew's reply

Hi Keith, I am pleased you were impressed with our service. It was great to meet with you and we look forward to meeting with you again when you have all the necessary paperwork from your pension schemes that you need to proceed.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Lincolnshire

How has Andrew Elson helped you?

Andrew attended with a full list of "to do, discuss, & action needed " for our meeting, which pre-empted our own discussion list of current & future concerns. We first started with a discussion of current financial markets and trends, both UK and globally, which encompassed our investments/ portfolios. Advice is clinically given,clear, concise, and often from a perspective we had not given thought to,but was markedly to our advantage. His advice not only covers our current financial status but also helps us with future investments, Pensions (especially changes likely to occur after April 2015 ),Financial advice re Family Trusts, and even Pension advice for our Grandchildren as a Tax efficient way of saving for their future. Paperwork is painless from our point of view, and we both feel reassured that unbiased, competent advice is always no more than an e-mail or telephone call away. We only wish that we had had his " Financial acquaintance " earlier in life.

What could they have done better?

This would be hard to achieve, as the quality of service,and now personal friendship could not be bettered.

Andrew's reply

Hi Kim, it really is a great pleasure looking after you & Anne. It has been very fulfilling to help you to transistion into retirement, tidy up all the paperwork so it made sense and increase your investment returns. We have also had the added bonus of saving you quite a bit in tax payments as well.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Herefordshire

How has Andrew Elson helped you?

Andrew is always up to date with and has a good knowledge of the latest trends and changes in the market place and informs me if these affect any investment that I have. He listens to what I want and offers good advice in respect of that. He has dealt with my family for over 10 years and has always given us sound advice and we feel that he is a friend as well as an advisor. He cares for his clients and I trust him implicitly to do the best for me and have no hesitation in recommending him to others.

Andrew's reply

Hi Ann, I am looking forward to our next meeting. It is always interesting when looking after 3 generations of a family. Best wishes to the family.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in West Yorkshire

How has Andrew Elson helped you?

Andrew has ensured through his advice and forward planning that my investment portfolio has consistently increased in value whilst taking full account of my views with regard to risk. He has excellent knowledge of a wide spectrum of financial planning matters and has always been readily available with good advice whenever needed over the last 10 years.

What could they have done better?

I have been so satisfied with the service provided by Andrew that I can't think of any area that would need improvement.

Andrew's reply

Hi Chris, We look forward to looking after you for the next 10 plus years as well.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in North Yorkshire

How has Andrew Elson helped you?

I first contacted Andrew on the recommendation of a family member and was immediately struck by his subject knowledge. His friendly nature put me at ease and by listening and asking appropriate questions he was able to build up a picture of my financial situation. He turned the financial and legal jargon into plain English that I could understand and advised me on products that would work for ME. Andrew and his team are always available to answer any queries I may have and I would not hesitate in recommending him to anyone needing financial advice.

What could they have done better?

I am struggling to think of how the first class all round service he provides could be improved. Thanks Andrew for all your help and advice.

Andrew's reply

Hi Stewart, thank you for your kind words. All the team work hard to ensure we continue to provide a first class service.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Outside UK

How has Andrew Elson helped you?

First of all Michael and I would like to thank you again for your time and patience during the last two visits. You managed to pull off explaining everything concerning our finances, and beyond, in lay man's terms but without dumbing it down! It is so gratifying to know that we are in a reasonably good position to manage the next 4 years without compromising what we have worked so hard to build up, and with your expert help and guidance we feel that this is now achievable.

What could they have done better?

Nothing, both visits confirmed that we chose the right organisation to fulfill our needs.

Andrew's reply

Hi Michael and Jane. It is great to be working with you on this next stage of your financial planning and we look forward to helping you acheive your goals and "live a bit more". We will make sure we maintain the high standards you have experienced to date from us.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Derbyshire

How has Andrew Elson helped you?

no comment provided

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in West Yorkshire

How has Andrew Elson helped you?

Thorough review of our financial goals and priorities and advice to help us make the best decisions.

Andrew's reply

Hi Kate We always like to ensure we do a thorough job for our clients to ensure all bases are covered. I would welcome the opportunity to discuss how we can increase the value we provide to you at our next meeting.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in North Yorkshire

How has Andrew Elson helped you?

He provides professional expert guidance with speed and the minimum of fuss to us. We do not readily comprehend the complicated world of finance but Andrew takes time to ensure we understand everything.

What could they have done better?

All our dealings have been easy to arrange and promptly sorted to our extreme satisfaction. There is no need for any improvement.

Andrew's reply

Thank you Hazel for your comments. It is a pleasure to be helping you and Roger to plan your finances to ensure that you both have a great retirement.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in North Yorkshire

How has Andrew Elson helped you?

I was very impressed by the high level of personal service from Andrew. He and his team are very knowledgeable and had obviously taken the trouble to understand my financial circumstances and aspirations. Andrew clearly explained the various options and products available to me so that I felt comfortable in making decisions on long term matters. The paperwork was delivered quickly, accurately and was easy to follow. Andrew has maintained regular contact and is always available and willing to deal with any questions that I may have.

What could they have done better?

I think Andrew's service would be hard to better but I'm sure he would take careful note of any comments from his clients. He sees the client experience as central to his business and aims to maintain an ongoing relationship.

Andrew's reply

Hi David, The whole team are grateful for your kind words. We like to ensure our clients are aware of all the available options, before helping them to choose the most suitable one for their own circumstances. We try to make it as easy as possible for our clients to arrange the agreed solution.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in South Yorkshire

How has Andrew Elson helped you?

I have very limited limited knowledge of how to invest and secure my long term future. Andrew has been a great help in making me think more about my finances and has given me confidence that with the right investments I do not have to worry about my future income, particularly if my husband should die before me.

Andrew's reply

Hi Helen. It is a pleasure to be working with you and helping you shape your future. You are in a financially good position now and I am sure you will stay that way. I look forward to catching up soon.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in North Yorkshire

How has Andrew Elson helped you?

Andrew is a very professional financial adviser. He is extremely committed to giving sound advice built on a detailed understanding of my personal and financial goals. Andrew's charges are excellent value bearing in mind the level of experience, knowledge and expertise I receive. Andrew is an exceptional adviser who cares deeply for his clients and is committed to always doing the right thing. I would have no hesitation in recommending him to anyone needing financial advice.

Andrew's reply

Hello Diane. Thank you for your kind words, they are appreciated. I am glad you find our services value for money and that we are helping you to acheive your goals. I look forward to catching up with you at our next planning meeting which is scheduled shortly.

Review from verified client

February, 2014

Overall

Advice

Service

Value

Based in North Yorkshire

How has Andrew Elson helped you?

Andrew has looked after my finances for over six years. He is always extremely knowledgeable, thoughtful, patient, organised, professional and helpful. In the past three years - a period of great personal upheaval - he has been a financial rock, listening carefully to what I needed and advising appropriately. In fact, I don't know how I would coped without his help and advice. I would thoroughly recommend Andrew - an excellent financial advisor.

What could they have done better?

There's nothing more I could wish for.

Andrew's reply

Thank you for your kind words Annisa. We are pleased you came to us for assistance in your hour of need and we look forward to helping you further, now that things are more settled for you. Best wishes.

Review from verified client

February, 2014

Overall

Advice

Service

Value

Based in South Yorkshire

How has Andrew Elson helped you?

I thought my own financial planning skills were quite good, but Andrew got me to go into a lot more detail and really understand where all of my expenditure is. As I was planning to retire, I found the financial projections invaluable and was able to go ahead with my plans quite confident that our financial future was secure. Without doubt, the investment advice Andrew gave me has been first class, and I have seen my investments grow in the past 12 months well beyond my expectations.

What could they have done better?

I have no areas of concern. I have been really impressed with the level of personal service and in the way my finances have been managed.

Andrew's reply

Peter, it was a pleasure to help you with the decisions on how to take your pension benefits at such an important stage in your life. We look forward to hearing tales of your holiday adventures now you have the time and financial resources. Bring some photos to our next meeting.

Review from verified client

February, 2014

Overall

Advice

Service

Value

Based in West Yorkshire

How has Andrew Elson helped you?

My advisor takes time to listen to me; asks appropriate questions; is very thorough in ensuring he knows my overall financial situation. He is very attentive in getting to know my financial goals and especially ensures he understands the level of risk I'm prepared to take. His advice is always presented in a transparent manner with all the options thoroughly explained.

What could they have done better?

For the financial advice I have had from Andrew Elson I don't think there is anything that he could have done better.

Andrew's reply

Thank you for your comments Pat. I always work hard to ensure I fully understand your aims and objectives, so that I can ensure you receive the best advice.