Scott Pheby

Phebys Ltd

Client reviews

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an accountant?

My old accountant could not supply the in depth reports which the changing demands of the business required.

How has Scott Pheby helped you?

Scott could supply the reports required and had a working knowledge of the business. This gave him a better understanding of what we required.

Have you seen the outcome you were hoping for?

Yes. We have up to date information and someone is always available at the end of the phone.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an accountant?

Needed a professional to submit annual accounts on companies behalf.

How has Scott Pheby helped you?

Sound advice, professional friendly service over many years.

Have you seen the outcome you were hoping for?

yes.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

We already had an accountant, but we felt they were becoming too big for us and much less 'personal'. Scott came along at the right time for our very small business.

How has Scott Pheby helped you?

Scott and his staff have helped the company in numerous way, including changing to new software - even though we were very reluctant, they made the process much easier. They are always on hand for advice, problem solving, future planning..

Have you seen the outcome you were hoping for?

So far so good!.

Review from verified client

July, 2018

Overall

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Value

Based in Surrey

What were the circumstances that caused you to initially look for an accountant?

My other accountant was unreliable and only served he's own needs.

How has Scott Pheby helped you?

Scott under stood my needs and dealt with them promptly.

Have you seen the outcome you were hoping for?

Yes in many ways and always promptly.

What could they have done better?

Nothing I can think of

Review from verified client

July, 2018

Overall

Advice

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Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

Accountancy for my Limited company.

How has Scott Pheby helped you?

Scott was friendly, knowledgable and proffesional.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I have never had reason to complain or received a service below expectations.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

Next step up.

How has Scott Pheby helped you?

Advise on taking full control of books payroll and tax.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an accountant?

Starting a small business.

How has Scott Pheby helped you?

Helped setting up the company and corporate accounts.

Have you seen the outcome you were hoping for?

Yes!.

What could they have done better?

Very good service!

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an accountant?

I was looking at selling my company and my last accountant, that we had for 30 years, was lacking ideas and interest.

How has Scott Pheby helped you?

Yes. Scott set up the sale and moved our accounting system onto Xero which is fabulous.

Have you seen the outcome you were hoping for?

Yes. But it's not just Scott. The whole team are very helpful and put up with all my stupid questions.

What could they have done better?

Nothing. Delighted with all aspects of the service provided.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an accountant?

We had the same one for 35 Years it was time for a more "modern" accountant.

How has Scott Pheby helped you?

Modern up to date tax assessments. Electronic payroll.

Have you seen the outcome you were hoping for?

Yes so far so good.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an accountant?

Starting a company for the first time.

How has Scott Pheby helped you?

Helped set up accounts, limited company and all tax etc from start-up to running.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing as far as I can tell so far :)

First impression from a user who is not yet a client

September, 2017

Overall

Please provide a brief comment about your experience with Scott

didn't even get in touch with me

First impression from a user who is not yet a client

September, 2016

Overall

Please provide a brief comment about your experience with Scott

Met with Andy and Sharon who were very welcoming and professional and I'm looking forward to them helping me manage my business.

Scott's reply

Thanks for your feedback!

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

We started a new company and needed help with accounts and tax.

How has Scott Pheby helped you?

I met with Scott via a recommendation by Marross and subsequently signed a contract for Phebys to handle our Accounts and tax affairs.

Have you seen the outcome you were hoping for?

Yes, they have been fantastic and we have found the level of technology they have provided us to deal with our finances, such as Xero and receipt bank etc extremely helpful. Not forgetting the office staff, who are extremely efficient in dealing with any queries we may have.

What could they have done better?

NA

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an accountant?

Old accountant retired.

How has Scott Pheby helped you?

Provides up to date monthly accounts to help improve business.

Have you seen the outcome you were hoping for?

We now have better control of budgets and can adjust the business quicker when problems arise.

What could they have done better?

Our contact only works 3 days a week, not ideal.

Review from verified client

May, 2016

Overall

Advice

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Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an accountant?

Scott was recommended to us many years ago.

How has Scott Pheby helped you?

Scott understands our business and always provides helpful advise whenever we ask.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

Our previous accountant was not providing the service levels we required.

How has Scott Pheby helped you?

We became more tax efficient enabling us to save money.

Have you seen the outcome you were hoping for?

Yes and are very happy.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

I left a partnership and became a sole trader.

How has Scott Pheby helped you?

He provided the level of accounting support that I needed and at the right price.

Have you seen the outcome you were hoping for?

Yes, I am very happy with the service I receive.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an accountant?

Business accounts.

How has Scott Pheby helped you?

Helped us to maximise our profits and our tax advantages.

Have you seen the outcome you were hoping for?

Yes, the service is personal and helpful. We have improved our financial position.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

Scott replaced our existing accountant on recommendation when we were a partnership and ensured a smooth transition to Ltd Company.

How has Scott Pheby helped you?

Fully understands the requirements of our business and ensure we are compliant with all Government requirements. Explains everything clearly. All accountancy questions and work is carried out quickly and effciently.

Have you seen the outcome you were hoping for?

All outcomes fully realised. With the change to Ltd Company we are now more profitable.

What could they have done better?

Whenever Scott is contacted the answers are prompt and explained in such a way as to be fully understood. If further information or understanding is required he will personally visit the business in order for the information to be given on a more personal level.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an accountant?

Set Up and running of business.

How has Scott Pheby helped you?

Scott took total control with setting up the business, advising the best bank to use, advising the best insurance providers and mortgage broker, all of which was fully explained and explained in terms which we as laymen understood. Scott has assisted more and more as the business has grown and is always available if we have any questions or issues regarding any aspect of the business.

Have you seen the outcome you were hoping for?

Yes the company was set up correctly and has gone from strength to strength with Scott Phebys constant help and assistance.

What could they have done better?

To be honest Scott could do nothing more than he is doing, and he is forever informing us of all the new changes that effect our business, he is always in close contact and we rely on him and fully trust him regarding this management of the accounts.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

We were not totally happy with the service and advice we were receiving from our previous accountant and Scott was recommended to us.

How has Scott Pheby helped you?

Service, advice and cost all improved.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Sorry, nothing that I can think of.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an accountant?

Unhappy with the service levels compared to cost for our previous accountant.

How has Scott Pheby helped you?

Scott is great. Both he and his team provide a timely service to manage our overall accounts and he personally advises us in a manner that not just covers our legal obligations but is also solid commercial advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an accountant?

We needed somebody that understood our business and could provide a full service for all aspects of accounting.

How has Scott Pheby helped you?

Scott and his team have been invaluable in planning, forecasting and advising on the business. I would thoroughly recommend them to anyone.

Have you seen the outcome you were hoping for?

More than happy with the outcome, Phebys Ltd have taken away the headaches of the accounting and taxation process from us.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an accountant?

We need an accountant who had experience in medium size business. We were introduced by another satisfied Pheby client.

How has Scott Pheby helped you?

Assisted in helping put accounting practices and procedures ion place that was invaluable during our early rapid growth period. Scot can explain complicated accounting terminology in a way that is easy to understand.

Have you seen the outcome you were hoping for?

We received exactly what we hoped for and more. Friendly and approachable. Happy to discuss issues at anytime.

What could they have done better?

I would find it difficult to find any area that is not of a high standard

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

To run a profitable business. To understand the latest cloud technology. To ensure my business is organised with accounts and payroll.

How has Scott Pheby helped you?

Scott helped to set up my limited company. Scott also best advises me on how to survive and grow as a business, while understanding how to make best use of the latest technology available.

Have you seen the outcome you were hoping for?

We are running a very successful business with the help of Phebys.

What could they have done better?

As a young business growing very fast we easily become a bit un-organised. It would help to be more informed on timeframes for accounts completion. We can call and get this information in a heartbeat as Phebys are easily contactable but it's helpful for those discussions to work both ways as it reassures you and you can better plan your time.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an accountant?

Starting a new business required a number of financial disciplines all of which were available through Scott and Pheby's.

How has Scott Pheby helped you?

A trusted 'Wise Owl - simple, practical advice as and when I needed it.

Have you seen the outcome you were hoping for?

Very much so - excellent service ongoing including information on the general financial trends and things I should/could be considering.

What could they have done better?

Nothing - clearly Scott understands its about having two ears and one voice for a reason!

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

Previous accountants taken over by larger firm, seemed expensive and moved premises that were really too far to travel to.

How has Scott Pheby helped you?

Explains all we need to know. Always available to help and answer questions. Far more reasonable charges. Introduced me to a much better accounting system.

Have you seen the outcome you were hoping for?

Have been using Phebys for a year now and getting exactly the service we require.

What could they have done better?

Maybe a little more proactive on the personal tax front

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an accountant?

We were looking for an accountant who would be proactive in helping us push our business forward.

How has Scott Pheby helped you?

He showed an immediate interest in what we were looking for, he helped us grow while his own business grew without ever passing us onto another member of staff within his practice before explaining what his plans were, he still personally comes out to us twice a year to keep that personal face to face relationship. I value this very much.

Have you seen the outcome you were hoping for?

Yes, I deal with many accountants as part of our business activity, but not many of them are as proactive as Phebys.

What could they have done better?

I seriously cannot think of anything, we are looking for peace of mind, this we get from Phebys

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an accountant?

Self employment laws are constantly changing. I needed a company that could handle taxes, payroll and submit company paperwork so I could focus on growing the business.

How has Scott Pheby helped you?

Phebys handled everything professionally and kept the company paperwork in line. I could not have done it without them. They advised me on accounting software and showed me how to use it. They reminded me of deadlines and always made sure my paperwork and payroll was in order. They made running my business easy.

Have you seen the outcome you were hoping for?

Absolutely. I recently sold my company and they took care of all the paperwork and advised me on allowances, exemption and how/where to pay my taxes. Most importantly, they took care of all the transitional paperwork. Again, they made it easy and ensured I did everything by the book.

What could they have done better?

Phebys is not the cheapest accountant in town but they are the best. You get what you pay for. And they have saved me more than I could have done if I had done it on my own so the investment has more than paid for itself.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an accountant?

Needed bookkeeping, management accounts and statutory elements due to business reaching the size where it needed a more professional level of support.

How has Scott Pheby helped you?

Provided a suite of accounting services and cloud based systems to streamline the administration and bookkeeping elements and provide fast, reliable information on the business including cash flow and P&L.

Have you seen the outcome you were hoping for?

Without doubt, now much more in control of the company's finances and financial position.

What could they have done better?

Very difficult to comment as the service as been first rate and the systems used make it very easy to run the bookkeeping side of the business.