Tara Kemp

Astar (Advisory & Business Services) Limited

Client reviews

First impression from a user who is not yet a client

April, 2020

Overall

Please provide a brief comment about your experience with Tara

Fast response. Great service.

Tara's reply

Thank you for taking the time to comment, Trevor Stay safe Tara

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Starting up my own business as a sole trader in 2009.

How has Tara Kemp helped you?

Guidance through the whole process of what is involved from an accounting perspective in running your own business and paying tax.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

My previous accountant was just too expensive.

How has Tara Kemp helped you?

Tara and her team are approachable, efficient and very good across a broad range of accountancy and taxation areas. They are keen to discuss taxation matters and importantly they don't charge by the minute for advice, as my previous accountant did.

Have you seen the outcome you were hoping for?

Yes, without a doubt and I have no hesitation with recommending them to other business people that I know.

What could they have done better?

Nothing, they provide everything that I need.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

I had a hobby that turned into a lucrative business

How has Tara Kemp helped you?

Tara gave me valuable advice and help

Have you seen the outcome you were hoping for?

Yes! I now have piece of mind that my financials are being dealt with professionally.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Unhappy with the previous one and the distance travelled

How has Tara Kemp helped you?

By being more personal

Have you seen the outcome you were hoping for?

Yes very satisfied

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Started a new business

How has Tara Kemp helped you?

Prepared yearly accounts and completed annual tax returns

Have you seen the outcome you were hoping for?

Yes, definitely

What could they have done better?

All good

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an accountant?

Started a business

How has Tara Kemp helped you?

Tara is always available if and when we need her to both offer advice and practical hands-on help

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

We needed a more efficient and reliable service from a professional service.

How has Tara Kemp helped you?

Tara was able to advise on all aspects of tax and accountancy and the support she has given me surpassed all of our expectations.

Have you seen the outcome you were hoping for?

Yes and I am very happy with everything Tara has done for us.

Tara's reply

Thank you very much - your feedback means such a lot :-)

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

Director of a business dissatisfied with previous accountant.

How has Tara Kemp helped you?

She helped us move our accounts over to her and has helped and advised when requested.

Have you seen the outcome you were hoping for?

Yes, our books are now sorted and we can go forward with our plans for the future.

What could they have done better?

Nothing really, they are always there for us.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

I had used an accountant in another city and wanted one more local that I could see more conveniently and one which was better value

How has Tara Kemp helped you?

Took over the accountancy services for my VAT registered Ltd company and the personal tax of the Directors

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not quite so last minute in preparation of returns

Tara's reply

Thank you for the feedback - we hope that the additional resources we now have will help makes things much more efficient (A new AAT apprentice and a part-time tax manager)

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Business

How has Tara Kemp helped you?

All my business and personal tax requirements

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing as far as i am concerned

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Not impressed with Duncan & Topliss so needed another accountant and Tara was recommended by another business.

How has Tara Kemp helped you?

Throughout the years Tara has helped with every aspect of running 2 businesses which are set up entirely different. Everything we have asked for has been completed to a high standard and within a given time frame.

Have you seen the outcome you were hoping for?

Yes, as we are comfortable to e-mail or phone for advice and guidance at any time and we know we will have an answer. Any information we have asked for has been provided and we meet regularly when we need a catch up.

What could they have done better?

N/A

Tara's reply

Many thanks for taking the time to leave a lovely review, Michelle

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an accountant?

I needed trusted experience and expertise

How has Tara Kemp helped you?

She is incredibly competent and knowledgeable. She knows the detail and offers great advice.

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

I wouldn’t change a thing

Tara's reply

Thanks Mike - much appreciated

First impression from a user who is not yet a client

December, 2016

Overall

Please provide a brief comment about your experience with Tara

Explained everything clearly.

First impression from a user who is not yet a client

July, 2016

Overall

Please provide a brief comment about your experience with Tara

VERY GOOD.

First impression from a user who is not yet a client

April, 2016

Overall

Please provide a brief comment about your experience with Tara

Tara contacted me within a reasonable time period,by email.The first of which outlined her charges,which I thought to be competitive.Soon after I received another email which informed me that they intended to charge VAT on their services which lead to a large increase in their charges.I decided that I would contact a local accountant as a result.This also took into account the travelling involved if I used Tara's services.

Tara's reply

When Malcolm made contact we were having to decide whether or not to register for VAT and it was dependant on a move out of our home office into new premises. I gave our current price to Malcolm and we have honoured all agreed fees, although I thought it only fair to inform him that we may have to register for VAT. Our main competition these days are the larger firms who are also VAT registered and we've been trading just below the registration threshold for some time now. We have a good client base well spread across Lincolnshire, including Skegness, and other clients all over the world.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

I wasn't happy with my current Accountant, and I had previous dealings with this Company ( I should never have changed).

How has Tara Kemp helped you?

Explained everything in detail. Gave an excellent service. Quick and very professional.

Have you seen the outcome you were hoping for?

Wouldn't place my financial affairs anywhere else.

What could they have done better?

n/a

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Self assessment & later advice on establishing a Ltd company.

How has Tara Kemp helped you?

Clear, easily understandable advice on various benefits of different business models.

Have you seen the outcome you were hoping for?

All self assessment requirements met with minimum impact on the business. Anticipating more efficient tax outcomes following advice this year.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

We had been let down by our pervious accountant and two different people both suggested that Tara would be able to help.

How has Tara Kemp helped you?

Tara has always looked after me in a timely and professional manner. She is always able to answer my questions in plain and simple English.

Have you seen the outcome you were hoping for?

Yes I have been very pleased with the service provided.

What could they have done better?

At present, nothing.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Starting our business.

How has Tara Kemp helped you?

Offered us accounting services.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Work with a Client.

How has Tara Kemp helped you?

Always available to answer questions and give advice.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Help with Tax Returns & advice on the general day to day running aspects of our business.

How has Tara Kemp helped you?

I think Tara understood perfectly what we required, everything was explained in a very easy to understand but detailed way. the most important thing is that she is very patient and happy to explain anything we do not understand, she takes the worry out of something that can be a bit of a mine field, and makes us feel relaxed and most importantly we trust her 100%.

Have you seen the outcome you were hoping for?

Service was just what we needed. She has made us see what we can and are able to achieve.

What could they have done better?

We are very happy with the service we have received and will continue to use Tara for the foreseeable future

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

I had two diverse sources of income and wasn't sure how best to show this. Along with other complications I thought it better to employ a professional to do my tax return.

How has Tara Kemp helped you?

I contacted them on the Friday afternoon, Andy came out to see us that same Friday evening and went through everything, explained it all clearly and told us what information he needed.

Have you seen the outcome you were hoping for?

Yes. we were kept informed continuously. Andy told us of several things we could offset which we didn't realise.

What could they have done better?

I cant honestly fault the service

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

A new business venture, and the previous firm fell short of our requirements.

How has Tara Kemp helped you?

Tara was able to save us money in places that we werepreviously unaware of.

Have you seen the outcome you were hoping for?

We most certainly have.

What could they have done better?

Nothing, it is pleasure working with her.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

to assist in tax management and company accounts.

How has Tara Kemp helped you?

finalisation of my accounts for business corporation tax and personal assessment.

Have you seen the outcome you were hoping for?

Yes, excellent service.

What could they have done better?

I am fully satisfied with the service and advice g

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Becoming VAT registered we felt that a professional hand was needed.

How has Tara Kemp helped you?

Tara is a very patient and experienced accountant. She takes the time to listen, advise and assist when needed.

Have you seen the outcome you were hoping for?

Yes, our accounts are now very effiecient and we know in advance of fees etc. that need to be paid so we can budget for this.

What could they have done better?

n/a

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

We required an independent examiner to prepare the accounts so that they could be sent to the Charity Commission, and could be seen and agreed by the charity members.

How has Tara Kemp helped you?

she listened carefully, kept me calm as I was very inexperienced, advised, and made herself available to answer the many questions I sent her.

Have you seen the outcome you were hoping for?

yes. my questions were answered and I feel a little more confident in my own knowledge now.

What could they have done better?

I think I may have improved in my knowledge enough to benefit from any helpful suggestions and tips on efficiency and accuracy in book keeping. This was not evident before but I am more ready now.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

new company start up.

How has Tara Kemp helped you?

All details of the new Company and how best to manage our requirements.

Have you seen the outcome you were hoping for?

We have been trading for 3 years and we are on target, utilising the plans we put together.

What could they have done better?

I have a great relationship and our open discussions leave little that is unexpected

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Unhappy with present accountant and the time taken to provide accounts.

How has Tara Kemp helped you?

Professional, explained all her services costs. Always keeps me in the loop for any delays, he advice has been invaluable.

Have you seen the outcome you were hoping for?

This will be my first set of account that Tara has completed - so far happy with the progress.

What could they have done better?

Nothing i can think of

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

I initially set up a some reason company. Two years later this was changed to a limited company.

How has Tara Kemp helped you?

I started using Andy three years ago when I was a sole trader, I have now moved to a ltd company an count on Astar for constant advise and support to ensure all the 't's are crossed and the 'I's dotted- and on time. Can't thank you guys enough for all that you have done for me/us. I have also highly recommended AStar to all that ask for an accountant.

Have you seen the outcome you were hoping for?

Limited company- growing and expanding.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an accountant?

Unsatisfied with previous Accountant.

How has Tara Kemp helped you?

Advice, assessed the need of my organisation and provided a comprehensive service.

Have you seen the outcome you were hoping for?

Yes, we have moved on from the mess left by our previous accountant and are looking to the future.

What could they have done better?

The service provided has been very good, my calls and emails are always responded to quickly and I am confident help is close whenever I need it. I have no reason so far to complain about anything not being done efficiently.