Veronica Keates

Fidatezza Inc Limited

Client reviews

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

She is always there when you need advice or help. Reaching back to you ASAP

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Outside UK

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronica Keates has been an exceptional accountant, demonstrating a consistently positive approach and an outstanding ability to think outside the box. Her willingness to offer help and support has been invaluable to my work. Her expertise and proactive attitude have greatly contributed to our successes.

Review from verified client

October, 2023

Overall

Value

Advice

Service

Based in Staffordshire

What were the circumstances that caused you to initially look for an accountant?

Setting up a new business

How has Veronica Keates helped you?

Veronica helped us with all the legal requirements around bookkeeping and VAT and always provided advice when needed.

Have you seen the outcome you were hoping for?

Yes

First impression from a user who is not yet a client

September, 2023

Overall

Please provide a brief comment about your experience with Veronica

Excellent

Review from verified client

September, 2023

Overall

Value

Service

Advice

Based in London

What were the circumstances that caused you to initially look for an accountant?

When I opened my company I needed an accountant.

How has Veronica Keates helped you?

She helped me with accountancy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an accountant?

Opening a business

How has Veronica Keates helped you?

Guiding through

Have you seen the outcome you were hoping for?

Yes very much

What could they have done better?

All perfect

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

set up of a company

How has Veronica Keates helped you?

Since company set-up, Veronica has been constantly providing high level professional service in all financial areas. She is very approachable and replies promptly.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an accountant?

Establishing subsidiary company in the UK

How has Veronica Keates helped you?

Arranged all the necessary steps and paperwork. Currently doing the bookkeeping and any necessary support (banks, authorities etc.)

Have you seen the outcome you were hoping for?

yes

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an accountant?

Starting own business and then needed to file the self assessment and prepare VAT return.

How has Veronica Keates helped you?

Provided the advice about taxes, submitted self assessment and VAT return.

Have you seen the outcome you were hoping for?

Yes. Veronica always provides very quick response to questions I might have. The self assessment and VAT return always submitted quickly and on time.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an accountant?

Business set up

How has Veronica Keates helped you?

Yes in every possible way

Have you seen the outcome you were hoping for?

Absolutely 100%

What could they have done better?

Nothing , Veronika went well beyond with everything

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an accountant?

As foreigner, I needed someone who understand bookkeeping and accounting in UK

How has Veronica Keates helped you?

She is very kind and professional. Smart, responsible and really professional.

Have you seen the outcome you were hoping for?

yes

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Manchester

What were the circumstances that caused you to initially look for an accountant?

Start-up business

How has Veronica Keates helped you?

She explained everything I didn't understand. I am more confident with my business now.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I am happy with everything so far.

Review from verified client

September, 2023

Overall

Value

Service

Advice

Based in Wiltshire

What were the circumstances that caused you to initially look for an accountant?

Initially, I just needed to help with a tax return...

How has Veronica Keates helped you?

Veronica has been helping me with my tax returns, bookkeeping, CIS, VAT and many other stuff such as communicating with the HMRC , creating my LTD etc...

Have you seen the outcome you were hoping for?

I have seen more than I was hoping for, Veronica is always friendly, and professional, responding to and explaining any of my questions...

What could they have done better?

I have been using Veronica's services for the last 5 years... and I have been always happy, not planning to change anything.... I can't think about anything that she can change or do better

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

I was seeking professional financial guidance to ensure sound financial management and compliance with tax regulations.

How has Veronica Keates helped you?

Veronica Keates has been instrumental in streamlining our corporate bookkeeping, accountancy, VAT, and tax processes, ensuring efficiency and compliance.

Have you seen the outcome you were hoping for?

Absolutely! Thanks to Veronica's expertise and dedication, we have achieved the positive outcomes we were aiming for in terms of financial organization, compliance, and overall financial well-being.

What could they have done better?

Veronica has done an exceptional job in managing our financial needs. I can't think of anything specific that she could have done better. Her services have consistently exceeded our expectations.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Cardiff

What were the circumstances that caused you to initially look for an accountant?

Setting up a limited company.

How has Veronica Keates helped you?

She answered all of my questions and helped me with any queries.

Have you seen the outcome you were hoping for?

Of course

What could they have done better?

N/a

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

advice regarding the circumstances of the establishment of a company in the UK.

How has Veronica Keates helped you?

managed to connect two financial entities in a very short period of time with a very positive result and a starting point for future cooperation.

Have you seen the outcome you were hoping for?

yes, very positive

What could they have done better?

everything was done with the utmost professionalism.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an accountant?

Persona reason

How has Veronica Keates helped you?

She helped me so much

Have you seen the outcome you were hoping for?

yes

What could they have done better?

...

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with Veronica

Very helpful, very knowledgeable, quick to response. Excellent support from Veronica. Thank you very much!

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an accountant?

The previous accountant has become untrustworthy

How has Veronica Keates helped you?

He takes care of my accounting and finances. Provides advice on taxes and tax regulations

Have you seen the outcome you were hoping for?

Absolutely exceed expectations

What could they have done better?

From my point of view, as a client, they are doing their best.

First impression from a user who is not yet a client

October, 2022

Overall

Please provide a brief comment about your experience with Veronica

Contacted me and explained my options

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an accountant?

Start up

How has Veronica Keates helped you?

Excellent service

Have you seen the outcome you were hoping for?

Yes

First impression from a user who is not yet a client

June, 2022

Overall

Please provide a brief comment about your experience with Veronica

Very good

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Berkshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Very helpful and always happy to help

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Shropshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Excellent service

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronika is still helping me with my Sole Trade business and my Ltd companies. Veronika is flexible, reliable and always has up to date informations.

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Berkshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

I continue to receive excellent service and support from Ms Keates. She is fabulous. Thank you for being, Ms Keates.

Repeat review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Wiltshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronica is always helpful with many different tasks from bookkeeping, self-assessment, communication with HMRC and others... I am happy with all services and advice provided by Veronica - and looking forward to work with her for next years...

Repeat review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Berkshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

She continues to provide valuable advice and service especially in these turbulent times.

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Berkshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Tax returns with Veronica are quick and easy. Thank you

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Veronica

She was busy doing something else during the conversation.

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Berkshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronika is very helpful and always goes the extra mile to help out. She is always available 24/7 I highly recommend her and will never go to any other accountant.

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Shropshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Corporation tax and VAT

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Cornwall

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Ms Keates continues to provide excellent service.

Repeat review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronika is still helping me with HMRC duties of my Sole Trade business and my Ltd company and helped me to set up a new Ltd company.

Repeat review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronica is my accountant for business and personal tax. She is always polite, quick responding and helpful.

Repeat review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Essex

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronica and her team continue to provide excellent service and advice.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

advice on self assessment in Czech republic

How has Veronica Keates helped you?

Veronica helped me to understand the problem

Have you seen the outcome you were hoping for?

yes

Repeat review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Berkshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronica is very easy to work with and very efficient

Repeat review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

yes

Repeat review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Berkshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronika is very helpful and consistent with excellent communication at all times. Best accountancy service i have ever experienced. Very highly recommended and value for money services.

Repeat review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Shropshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Good

Repeat review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronika is very knowledgeable and very reliable. Whenever I am in need of her services / advise or help, she is there for me. Always available and i know i can rely on her to come back to me promptly. Pleasure to have her as my accountant.

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with Veronica

Really sound accountant

Repeat review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Outside UK

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronika continues to provide excellent advice and support. We are very happy with her services and without hesitation recommend her services to others.

Repeat review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronika is still helping with my HMRC duties of my Sole Trade business and Ltd company too.

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an accountant?

I was just starting new ltd. Company, so I was looking for some professional advice and help

How has Veronica Keates helped you?

Veronika setup my ltd company and she is still looking after bookkeeping of my self employement and ltd company. Veronika is always able to help my with anything from book keeping to communication with HMRC

Have you seen the outcome you were hoping for?

Veronika has exceeded my expectations and I couldn't be more satisfied with the outcome.

What could they have done better?

N/A

Repeat review from verified client

April, 2020

Overall

Advice

Service

Value

Based in North Yorkshire

This review is a follow-up review from a client who left a review previously.

How has Veronica Keates helped you since your last review?

Veronika has been managing the accounts, filings and other company-related business for our two companies for years. She's a very diligent and proactive person and she's always ahead of HMRC, and ready to deal with fiscal law changes that we need to look out for. Her role is absolutely crucial and we couldn't manage our finances without her! Not only she does a brilliant job, but she is managing all of it remotely, which is very important for us since we're based in Northern England. Veronika is a professional that's a pleasure to work with and always delivers! Can't recommend her enough!

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an accountant?

Setting up LTD

How has Veronica Keates helped you?

Very well

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an accountant?

We bought a company (LTD) about a year ago from "an accountancy firm" and later found out that we got conned by this firm!

How has Veronica Keates helped you?

Ms Stejskalova Keates has helped us to properly get the ownership of the bought LTD registered with UK authorities and explained all steps necessary and needed. She has been guiding us with legal and tax obligations in the UK.

Have you seen the outcome you were hoping for?

Definitely! And much, much more!

What could they have done better?

We feel that the services, advice and guidance to this date has been just brilliant. We are so thankful for getting in touch with Ms Stejskalova Keates.

First impression from a user who is not yet a client

March, 2020

Overall

Please provide a brief comment about your experience with Veronica

Excellent

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an accountant?

Worldwide Disclosure nightmare

How has Veronica Keates helped you?

She helped me with Worldwide disclosure nightmare, walked me through all of it and explained to me, communicated with the tax man.

Have you seen the outcome you were hoping for?

Yes, definitely

First impression from a user who is not yet a client

January, 2020

Overall

Please provide a brief comment about your experience with Veronica

I was very pleased about my experience with Veronika. She is really professional. Can’t wait for future cooperation.

First impression from a user who is not yet a client

October, 2019

Overall

Please provide a brief comment about your experience with Veronica

Veronica came back to me promptly and was easy to talk to. She took me through everything that needed to be done with my new company.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

new company set-up

How has Veronica Keates helped you?

Veronika assisted us with queries we had about setting-up a new company and related responsibilities. She is as well a pleasant person to talk to.

Have you seen the outcome you were hoping for?

yes

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

Different sources of income which made self assessment complicated

How has Veronica Keates helped you?

Veronika sorted out my tax and made sure I paid the right amount

Have you seen the outcome you were hoping for?

Definitely yes, perfect.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an accountant?

having income in UK and living in Czech R

How has Veronica Keates helped you?

Veronika helped me to understand my situation

Have you seen the outcome you were hoping for?

yes

What could they have done better?

I am totaly satisfied

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an accountant?

My business

How has Veronica Keates helped you?

Accounts

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an accountant?

My cleaning business

How has Veronica Keates helped you?

Advice and help

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an accountant?

Preparation for a court hearing. The former accountant was not willing to comply. Unbeknownst to us at that time, this was due to his incompetence to provide neccesary documents as he filled the tax return in question incorrectly.

How has Veronica Keates helped you?

She took our case promptly, accepting the fact that we had a very limited time to gather all the documents necessary for our hearing. She then found out our Tax Return in question was completely incorrect, from the values to the reference numbers. Immediately she has offered to correct it and submit to the HMRC. And she did! All in 3 days time since we contacted her the first time.

Have you seen the outcome you were hoping for?

To be honest, we did not even dare to hope for such great outcome. We will definitely use Mrs Stejskalova Keates services again, and will recommend her to all our friends.

What could they have done better?

Nothing.

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an accountant?

Opening business

How has Veronica Keates helped you?

Very helpful any time. Quick respond even at weekend

Have you seen the outcome you were hoping for?

Yes, all perfect

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

I’ve been thinking of starting earning money as self employed. I needed advice on allowances and reliefs.

How has Veronica Keates helped you?

It was a pleasure to talk to Veronika. She has answered all my questions and explained everything in a great detail.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

i have set up my own company and needed an accountant.

How has Veronica Keates helped you?

Veronika was very informative, walking me through the entire process from setting up the company, to payroll, business banking to get me to set up a pension scheme.

Have you seen the outcome you were hoping for?

Veronika delivers a top notch service, with minute attention to detail, she is very knowledgeable and a great all round accountant. feel safe having her as my accountant.

What could they have done better?

i don't think there is anything to mention, Veronika is always one step ahead and prevent any issues or questions i might have or arise.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

Veronika is always available and very helpful. Gives excellent advice. Excellent service and highly recommended.

How has Veronica Keates helped you?

Helped with my company accounts and vat

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Provides a very personal service and always available to help

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an accountant?

Open business

How has Veronica Keates helped you?

Is my accountant

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an accountant?

As a LTD company we needed an accountant to help with end of year accounts as keeping up with updates for LTD companies from HMRC.

How has Veronica Keates helped you?

I find Veronika very knowledgeable and kind. She is always very happy to help with any of my questions. I feel comfortable talking to her even if i don't understand something in accounts she takes time and explains it to me. Always replies very promptly and she is a pleasure to work with.

Have you seen the outcome you were hoping for?

Yes. I was always after an accountant who can clear things for me in regards to company laws and new updates.

What could they have done better?

I have nothing to add in this column. Very happy with Veronika.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an accountant?

I started an eCommerce company and was unsure how to keep my accounts or prepare end of year accounts or Corporation Tax returns.

How has Veronica Keates helped you?

Veronika has shown me how to setup Quickbooks, how to link it with my business bank account and how to enter payments and expenses so that I could manage my own business accounts throughout the year. Veronika has also prepared the end of year accounts for my company and filed my Corporation Tax forms on my behalf.

Have you seen the outcome you were hoping for?

The outcome has been everything I could have hoped for. It has taken away the stress and worry that I had around account keeping and tax returns. And it has allowed me to focus more on growing my business.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an accountant?

I started my own Amaozn FBA business in the UK.

How has Veronica Keates helped you?

Veronika helps me with all my booking on Xero as well as answering general questions I have.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Veronika has been perfect so far. Been working together for a few months and every has been great.

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

Because there was a need To

How has Veronica Keates helped you?

Perfect with her Knowledge

Have you seen the outcome you were hoping for?

Yes i have

What could they have done better?

Nothing

Review from verified client

September, 2018

Overall

Advice

Value

Service

Based in London

What were the circumstances that caused you to initially look for an accountant?

HMRC outstanding documents/fine threats.

How has Veronica Keates helped you?

Adviced me on what i needed to do toresolve the immediate issues and offered further support.

Have you seen the outcome you were hoping for?

Yes. Issues were dealt with promptly and effortlessly.

What could they have done better?

When something comes up ikl be sure to mention.

First impression from a user who is not yet a client

March, 2018

Overall

Please provide a brief comment about your experience with Veronica

Unfortunately Veronika couldn't directly work for me at this time, but - unsolicited - she provided some extremely useful advice which has made things a lot lot easier for me.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

Was in need of professional advice.

How has Veronica Keates helped you?

Veronika has given excellent advice and support needed for our start-up.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I cannot think of anything better she could have done.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

Rented property abroad.

How has Veronica Keates helped you?

UK tax return.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an accountant?

I like things well organized. I think it is important to have finances in control. I looked for someone who is experienced to do it in high quality standard, and also see things in whole context and can give quality advise, and is trustful.

How has Veronica Keates helped you?

With accounting advice, with income tax return, financial planes, and also with technical things around company office, companyhouse etc.

Have you seen the outcome you were hoping for?

More than that.

What could they have done better?

I dont know.

First impression from a user who is not yet a client

September, 2017

Overall

Please provide a brief comment about your experience with Veronica

Really they have called on scheduled time. And have given perfect answer . Thanks a lot to VeronikA

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

I was running a FinTech start-up business and suffered an unexpected and life changing heath problem, I had a number of historic personal tax issues with HMRC relating to my previous PAYE employment and some tax matters outstanding after the sale of my business. I was not well enough to handle these issues which were complex and typically bureaucratic due to HMRC's antiquated and negative mode of operation.

How has Veronica Keates helped you?

Veronika took a refreshingly positive and very supportive approach. She was patient and understanding whilst I explained the history and the latest tax challenges from HMRC. In a very short time, she was able to take ownership of the problems and worked hard to cut through the red-tape to establish the important actions and to help me close out each action 1 by 1. She managed the relationship with HMRC whilst I was able to focus on my health and my recovery - she was accurate, knowledgeable and very patient.

Have you seen the outcome you were hoping for?

Yes. Veronika helped me with my immediate issues and continues to advise on day to day tax and financial matters as they arise. I feel more able to manage my affairs and know she is available if I need her. I am very pleased I took the advice to engage with Veronika for her accounting services.

What could they have done better?

I am very pleased with the services received. I would recommend Veronika and I have no negative comments or areas I would change in my engagement with her.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

Had outstanding tax debt. I was on a working holiday visa from Australia.

How has Veronica Keates helped you?

Finalised my debt and assures in self assessment tax in thE UK.

Have you seen the outcome you were hoping for?

Couldn't ask for better advice and service.

What could they have done better?

Can't fault veronika.

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Veronica

Very friendly, got back to me immediately and gave initial, helpful, free-of-charge advice.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an accountant?

I needed some who can explain things in easy to understand language and takes time with me and gives a feel that she/ he is here for me when I need.

How has Veronica Keates helped you?

Veronika is excellent communicator and explains what needs to be done.

Have you seen the outcome you were hoping for?

Yes, absolutely!.

What could they have done better?

I have no suggestions what Veronika could do better, 100% satisfaction.

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Veronica

I received a mail saying that they had no knowledge of the offer that I applied for

Veronica's reply

I must agree with Mr Greenbank and thank him for leaving his first impression feedback. VouchedFor offering without my knowledge and agreement "free tax review" then putting me in touch with potential clients under the misleading offer is something I will not and cannot accept. Thanks to another potential client for shedding light on this matter as VouchedFor was rather unclear when confronted with Mr GreenBank's e-mail and my enquiry to point me to the right direction on my profile where I offer "free tax review" Here is an e-mail from VouchedFor to potential clients I have received a copy of: "“Hi , As you've previously used VouchedFor to find a financial adviser, I wanted to let you know about a new campaign we've launched. With an estimated £4.6billion spent in 2016 on unnecessary tax payments, we are offering 1000 Free Tax Reviews to previous VouchedFor users. Each tax review will be carried out by one of the UK's top accountants and will offer tips to ensure you are maximising all your tax allowances. The 1000 reviews are likely to go quickly so if you'd like to see if you could be saving on your tax bill, claim your free review here. Best wishes, Kate Head of Customer Services, VouchedFor Tel: 020 3111 0583 “ I should also point out that VouchedFor is charging me for "offering free tax review"! I must say not a very good marketing strategy but thank you VouchedFor for putting me forward as one of the UK's top accountants.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an accountant?

Starting new business.

How has Veronica Keates helped you?

Good advice and helpful approach.

Have you seen the outcome you were hoping for?

Yes, definitely.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

To help me manage my taxes and with my tax return at the end of the financial year.

How has Veronica Keates helped you?

Veronika is incredibly thorough and understood exactly what I required. I am a very small Ltd company and had always previously been on PAYE, therefore she really helped me understand how to manage my Ltd Company.

Have you seen the outcome you were hoping for?

Completely!.

What could they have done better?

N/A as she has been nothing but helpful and efficient.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

For business purposes.

How has Veronica Keates helped you?

By handling payroll self assessments and NIS. Which helped my business to run smoothly.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Advertise more product and servives

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

I work and run a limited company alongside my full time job. I have no time to dedicate more time into accounting as well my skills in this field are quite limited. I needed a professional accountant who I can rely on and Veronika was was able to offer this to me.

How has Veronica Keates helped you?

She gave me information and advice on basic accounting and prepare the accountants for HMRC.

Have you seen the outcome you were hoping for?

Yes, I no longer have sleepless nights worrying about our company's accounts and corporate tax. Veronika is fully responsible for this and I can dedicate more time in building my business.

What could they have done better?

I was very happy with Veronika's service and cannot honestly think of anything else she could do better for me.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

I am self employed and needed someone to take care of my taxes etc.

How has Veronica Keates helped you?

Veronika manages my self assessment tax return.

Have you seen the outcome you were hoping for?

Yes. I am not very good with financial matters so Veronika has been an amazing support. She is incredibly patient with me and my constant questions, anything I am unsure on I always feel happy to ask Veronika and she is always very helpful and explains everything plain and simply for me.

What could they have done better?

I do not have any suggestions as yet as she has always been very helpful and efficient for me. I would definitely recommend her and will continue to use her services for all my freelance work.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

I was starting to do contracting work without knowing anything about Ltds or accounting.

How has Veronica Keates helped you?

She lead every step of the process of setting up a company, advising on the options that worked for my particular circumstances (in a way that I could understand, despite my complete ignorance when it comes to accounting) Also, she keeps track and notifies me about what I need to do to keep the situation in order, explaining me clearly the actions I need to take. She responds to any question and unclarity very promptly and precisely.

Have you seen the outcome you were hoping for?

I have peace of mind knowing that Veronika is handling my company's accounting, which is just what I was looking for.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

It was my first Ltd company and I needed an accountant that will help me understand and organise my finances starting from a very basic level.

How has Veronica Keates helped you?

Veronika is very professional and extremely helpful. As it was my first time using an accountant for a new Ltd company that I had set up, I always had questions and queries. She has always understood my needs and explained everything in a way that I understood. Veronika was also very helpful at the initial stages of setting up the Ltd company. She is very knowledgeable, which helped as I did not have much knowledge it.

Have you seen the outcome you were hoping for?

I received the service I hoped for and more. From Veronika I have understood how Ltd companies work and the accounts.

What could they have done better?

I wouldn't change anything. It has been perfect all the way.

Review from verified client

April, 2017

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an accountant?

I run my own business as a Sole Trader and I have Ltd company too.

How has Veronica Keates helped you?

She helps with my Tax Return, VAT Return and start a Ltd company.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an accountant?

Bookkeeping, yearly tax, vat.

How has Veronica Keates helped you?

she managed all of my economic and tax plane.

Have you seen the outcome you were hoping for?

I work with her more than 5 years. She make completely my bookeeping.

What could they have done better?

She´s perfect.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

Switched from permanent employee to self-employed.

How has Veronica Keates helped you?

Veronika was great helping me every step of the way with setting up the new company and understanding the current laws and processes in order to run the company.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Initially, assume no knowledge regarding the financial terminology

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

We needed an accountant for a new business.

How has Veronica Keates helped you?

Veronika provides us excellent quality bookkeeping, accountancy, VAT return, payroll, and tax advisory services.

Have you seen the outcome you were hoping for?

Veronika has always been highly reliable, with a good attention to detail, and answers our enquiries with an outstanding response time.

What could they have done better?

n/a

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an accountant?

We required a series of financial services, both for me as a Freelancer, as well as for one of our companies. Having met Veronika through work a few years ago, we got in touch and discussed whether she can help with some of our objectives in that area.

How has Veronica Keates helped you?

Veronika has been helping with a series of items over the years, from company filings to handling HMRC and Companies House. She's been very supportive all the time and has proven a sense of proactiveness which was absolutely essential for us, as we had very little expertise in these areas.

Have you seen the outcome you were hoping for?

Yes, and more than that! I can't thank Veronika enough, a lot of the things wouldn't get done without her.