Nadine Monks

What were the circumstances that caused you to initially look for an adviser?

I was buying a house. I chose Nadine as she specifically helps military personnel.

How has Nadine Monks helped you?

She helped by shopping around for a suitable mortgage.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Unsure

What were the circumstances that caused you to initially look for an adviser?

Been Nadine and her team for 6 years and feel very safe and well adviced

How has Nadine Monks helped you?

With my mortgages over the last 6 years. She is always honest, looks for the best deals and always has answers for questions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

We originally found Nadine when we were looking for a mortgage broker in 2020

How has Nadine Monks helped you?

Nadine found us great mortgage products, and advised us on life insurance and health insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Nadine has been great

What were the circumstances that caused you to initially look for an adviser?

Nadine has supported our family for years and for that we are grateful.

How has Nadine Monks helped you?

In remortgaging properties on an ongoing basis.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first family home

How has Nadine Monks helped you?

Nadine has been incredibly supportive throughout our first-time buyer journey. She guided us through the entire mortgage and protection process with patience, clarity, and professionalism. As we’re new to all of this, she took the time to explain each step, answered every question, and made everything feel much less overwhelming. Her specialist knowledge of working with MOD families was especially helpful, as she understood our circumstances and recommended options that truly suited us. Overall, she made the whole experience smooth, personal, and reassuring.

Have you seen the outcome you were hoping for?

Yes, absolutely. We’ve achieved exactly the outcome we were hoping for. Nadine helped us secure the right mortgage and protection cover for our situation, and made the entire process feel smooth and manageable. We’re really pleased with the result and grateful for her support.

What could they have done better?

Honestly, we’ve been really happy with the service. As first-time buyers, we felt supported at every stage, and everything was explained clearly. We can’t think of anything they could have done better ,the experience has been smooth, personal, and genuinely helpful throughout.