Reviewed for

Insurance and Protection ( 13 )

Mortgages ( 13 )

Pensions ( 41 )

Equity Release ( 8 )

Retirement income (annuities, drawdown) ( 22 )

Auto Enrolment ( 2 )

Investments and Savings ( 30 )

Pension Transfers - Non Specialist ( 12 )

Inheritance Planning ( 7 )

Long Term Care ( 3 )

Pension Transfers - Specialist ( 18 )

Financial Planning ( 11 )

Financial Mentoring ( 5 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 6 )

£200k - £500k ( 10 )

£100k - £200k ( 2 )

£50k - 100k ( 2 )

Up to £50k ( 5 )

Client reviews

First impression from a user who is not yet a client

March, 2024

Overall

Please provide a brief comment about your experience with Grant

Very knowledgeable and helpful

Grant's reply

Thank you very much for your valued review Angela. I look forward to working with you both over the coming years to help you achieve your financial planning and retirement goals. Best regards Grant

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer out of my existing pension.

How has Grant Miles helped you?

Grant has given me valued financial advice on all aspects of investments, savings and pensions. He organised my pension transfers and is my ongoing financial adviser. He provides pension reviews monitoring and changing investment funds if beneficial as well as the most tax efficient ways to withdraw money. The James & Co portal also provides online views of my funds as well as other features.

Have you seen the outcome you were hoping for?

Yes. Despite volatility in the stock markets our funds have performed well and we have continued to enjoy a comfortable lifestyle.

What could they have done better?

Nothing. Grant and his team always respond to any communication very promptly and action any requests straight away.

Grant's reply

Thank you John, your review is very much appreciated. Thank you also for the other people that you have referred to me over the past couple of years. Best regards Grant

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Having worked for five decades and with a fairly unsophisticated approach to pensions and investments during that time, I found myself within a few years of my State Pension with a disparate and unrelated cluster of cash, occupational and private pensions and various shares and ISAs. Recognising that with high inflation, low interest rates on savings and significantly low returns on Annuities, I was increasingly likely to be relying on a shrinking State Pension as my main source of income in the long term and needed some professional advice. Wary of picking an IFA without personal recommendation I approached a trusted mortgage advisor who had given various family members excellent advice over a number of years and she kindly took time to research a good match for my needs and put me in touch with Grant (thank you Alex from Lendese).

How has Grant Miles helped you?

I assumed that Grant would look at my finances, persuade me to invest when and where he recommended and I would keep my fingers crossed and trust he was right. Instead of which Grant spent a long time in the initial stages working with me to assess my individual approach to financial risk, ensuring I understood how we were going to build a short, medium and long term strategy, with the flexibility to reflect my changing needs over time, before we even progressed to discussing the financial products which would help me achieve this aim. Interestingly the element of trust I anticipated was much more about Grant working with me to build my knowledge and confidence to trust myself, with his guidance, to make the financial decisions that best suited me. Having been economically inactive from choice for a few years my IT skills were a little dated but while he used cutting edge technology to help him build my portfolio he was happy to begin our financial partnership using the telephone. We are now fully IT operational! He didn’t flinch, when discussing some shares I inherited, that the only reason I had for keeping them was for ‘sentimental reasons’. He also accommodated a slight wobble in the early days when I changed my mind at the last minute and decided to keep a larger amount of cash in a very, very, low interest account as a financial crutch. Happily a few months later, with advice from Grant, I was confident about investing the cash into my personal pension to take advantage of tax incentives, with a very successful outcome. I still have the shares…

Have you seen the outcome you were hoping for?

I now have a regular income from my investments, which will be reviewed when I reach State Pension age and while I understand that investments can go up as well as down, I have a balanced portfolio that has made full use of my tax allowances and which allows me to maintain my current lifestyle but with the flexibility to adapt to my changing needs over time.

What could they have done better?

I suspect the only thing Grant could have done better was not made me work so hard to ensure I had the knowledge and confidence to take responsibility for my personal finances. It must also be recognised that it hasn’t been just Grant who has provided an excellent service but also thanks need to go to Susan Harris his PA. Not only does she answer my emails quickly, she is always happy to clarify any minor issues, or talk me through some of the administrative requests from Grant and, in what set the tone for my working relationship with both Grant and Susan, she called to introduce herself at the very beginning, a small but significant insight into the one to one personal care I have received throughout from my financial ‘team’.

Grant's reply

Dear Claire, Thank you very much for your very valued and detailed review. It is so important for a small business like ours to be recognised for the efforts we make. I am passionate about providing a personal service while also taking advantage of technology to help streamline our processes. The vast majority of our business comes from recommendations from other industry professionals, which is something that I am very proud of. Thank for also recognising this and the efforts of Sue too. We are very much a team. Also, thank you very much for putting your trust in James & Co Wealth Management. Best Regards Grant Miles

First impression from a user who is not yet a client

October, 2023

Overall

Please provide a brief comment about your experience with Grant

Laid out the whole plan very well and I could understand it.

Grant's reply

Thank you for coming to see me Paul, and for your valued review. I hope we can be of further assistance in the future. Best regards Grant

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with Grant

Was looking to get pensions sorted and collated mainly, but discussed numerous other relevant topics to myself as well.

Grant's reply

Hi Paul, Thank you very much for your valued review. I look forward to helping you achieve your financial goals, Best regards Grant

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with Grant

great to meet and talk with someone in person, these days its hard to get that personal touch. come away understanding a lot about my personal position and having a much better idea of a plan and where we are moving towards.

Grant's reply

Thank you Matt for your valued review. I look forward to working with you. regards Grant

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Managing a Pension transfer out of company pension scheme, and financial planning

How has Grant Miles helped you?

Grant has provided clear advice and support

Have you seen the outcome you were hoping for?

My funds have increased in value and i have been able to utilise the funds as i needed to

What could they have done better?

Additional proactive advice of market trends (e.g rising annuity values) to aid consideration of financial changes

Grant's reply

Thank you for your valued review Nigel, it is very much appreciated. Regards Grant

First impression from a user who is not yet a client

April, 2023

Overall

Please provide a brief comment about your experience with Grant

very good service. Grant explained everything in regards to my pension options, clearly and in a way that was easy to understand. i feel confident about allowing him to manage my pension funds going forward.

Grant's reply

Amanda, thank you for your valued review, it is very much appreciated and I look forward to working with you to help achieve your goals. Please feel free to let other people know about us and our services. Regards Grant

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Initially, we contacted Grant to consolidate our pensions into one pot.

How has Grant Miles helped you?

Grant has provided us advice and guidance on our pensions. We recently re-mortgaged with him

Have you seen the outcome you were hoping for?

Yes

Grant's reply

Hi Denise, Thank you for your valued review. I am delighted that we were able to assist you in obtaining your mortgage but to also get it completed from start to finish within 16 days is a fantastic result for all involved. Regards Grant

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

Pension investment advice

How has Grant Miles helped you?

Grant has advised on various options and has been tenacious with seeking a solution that best suits me.

Have you seen the outcome you were hoping for?

The resolution is ongoing, given the implications of living abroad caused by brexit, but I am confident that Grant’s advice will lead to a satisfactory outcome

Grant's reply

Hi Kaja, Thank you for your valued review. This is really appreciated. Best regards Grant

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I had several private pensions plus savings & needed advice to direct me through the inevitable minefield.

How has Grant Miles helped you?

Grant explained all options available to me in a clear, concise way even a bear of little brain could understand.

Have you seen the outcome you were hoping for?

Early days.

Grant's reply

Thank you for your valued review Alastair, I would like to welcome you as a new client and look forward to working with you to help achieve your retirement goals. Best regards Grant

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I need to get a fixed mortgage due to to coming out of a fixed rate and taking retirement.

How has Grant Miles helped you?

Grant has managed to get myself a fixed term which will help me to pay off my mortgage and enjoy my full retirement knowing my house is mine…

Have you seen the outcome you were hoping for?

Yes this was an excellent out come for me..

What could they have done better?

A solicitors group that was used did let us both down with reduced communication between staff and client which did hold up proceedings but finally was sorted.

Grant's reply

Thank you for your valued Review Frankie. These help me understand how well we are doing and where we need to Improve. I delighted that we finally achieved a great result for you.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking to plan for future retirement and investment.

How has Grant Miles helped you?

Grant is always quick to return calls, give advice and allay any concerns. Grant is very good at explaining the reasons for his recommendations and ensuring everything is understood. Regular reviews undertaken with ongoing advice and assistance where required.

Have you seen the outcome you were hoping for?

Generally, yes.

What could they have done better?

Nothing. Everything I have requested has been executed swiftly and efficiently.

Grant's reply

Thank you for your valued review Estella.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Grant had been my husbands financial advisor before his death.

How has Grant Miles helped you?

He arranged for my husbands pension to be transferred into my name & did a full financial review.

Have you seen the outcome you were hoping for?

Yes. He has helped with not only pension advice but also advised on wills & power of attorney .

Grant's reply

Thank you for your valued review Linda, it is very much appreciated and I am delighted to be able to continue looking after Les's family. Best regards Grant

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I had several pensions and decided to put them into one.

How has Grant Miles helped you?

Transferred my pensions into one and has recently set up and ISA .

Have you seen the outcome you were hoping for?

Very satisfied with moving the pensions into one but the ISA is fairly new so will see the true outcome next year but overall so far very good.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

to set up a private pension

How has Grant Miles helped you?

he has advised me and set me up with a reputable company

Have you seen the outcome you were hoping for?

my pension growth seems to be on the right path so yes

What could they have done better?

i am satisfied with everything Grant has done for me

Grant's reply

Thank you for your valued reply Linda, it's really appreciated.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was out of my depth regarding my financial planning

How has Grant Miles helped you?

He has resolved numerous financial situations and investment issues.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None.

Grant's reply

Hi Rene, Thank you for your review it's much appreciated. I'm pleased we've been able to assist with your financial requirements over the years and hope to continue in the future. Kind regards Grant

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Wanted to save money for my pension.

How has Grant Miles helped you?

Advised me on an investment fund that was suitable for a non dom.

Have you seen the outcome you were hoping for?

Due to the economic turmoil caused by the pandemic and then the war in Ukraine, the fund has depreciated, however this is a long term investment and I'm hopeful the markets will bounce back in due coarse.

What could they have done better?

Not much really, I'm not a very demanding client, however all my requests have been dealt with swiftly and efficiently.

Grant's reply

Hi Gary, Thank you for review, I'm pleased we've been able to achieve your financial goals and objectives. Kind regards Grant

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To take out a small mortgage

How has Grant Miles helped you?

Excellent advise and dealt with the mortgage process very professionally and efficiently .

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Grant's reply

Hi Jill, thank you for your kind review it's much appreciated. I'm pleased we were able to assist you with your new mortgage. Many thanks Grant

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To manage my financial affairs and deal with pensions

How has Grant Miles helped you?

Explained every process in a professional manner

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Grant's reply

Hi Maria, thank you for your kind review, these are very important to me and our business. Many thanks Grant

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Private pension advice

How has Grant Miles helped you?

He has enabled me to access my private pension to give me extra money for my retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

In my opinion nothing as very happy with the advice & assistance I recieved

Grant's reply

Hi Irene, Thank you for your review it's much appreciated, I'm pleased we were able to help you achieve your goals in retirement. Many thanks Grant

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed to release money for house refurb from equity release

How has Grant Miles helped you?

Sorted everything fro start to finish

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing but everything seems to take a lot of time not grant but the lenders

Grant's reply

Hi Stephen, Thank you for your review, I'm pleased we were able to support you with your housing plans. Please let us know if there is anything we can help you with in the future. Many thanks Grant

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Re-Mortgage

How has Grant Miles helped you?

Given good honest advise that best would help our situation.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

-

Grant's reply

Thank you for your review Dan, it's much appreciated. Kind regards Grant

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Grant Miles helped you?

Given good honest advise that would best help out situation.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

-

Grant's reply

Thank you Nicole, as an Independent adviser your valued comments are always appreciated. Many thanks Grant

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To buy out my ex partner to keep my family home

How has Grant Miles helped you?

The home has been successfully purchased and me and my family are financially stable

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to my knowledge, Grant has been very thorough

Grant's reply

Thank you for your valued review Debbie and your referral to your friend, it is very much appreciated.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I wanted to move my investments

How has Grant Miles helped you?

Grant has given me sound advice with regard to many financial aspects including investments and general finance.

Have you seen the outcome you were hoping for?

Yes, My investments have been moved to give a better financial return which will meet my future requirements

What could they have done better?

Everything was done as well or better than expected, Grant and his team answer any queries very promptly and keep me continually updated.

Grant's reply

Thank you for your review Sue, these are very important to me and for our business. Regards Grant

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my final salary pension in order to take early retirement at 55 and needed to take advice from a financial adviser.

How has Grant Miles helped you?

Grant has given me sound advice with regard to many financial aspects including pension transfer, investments and general finance.

Have you seen the outcome you were hoping for?

Yes, I'm now retired and in a strong financial position.

What could they have done better?

Can't think of anything. I'm reassured to have Grant as my financial adviser which has given me the confidence to invest wisely and retire early. Grant and his team are always quick to respond and everything is done promptly and effectively.

Grant's reply

Thank you for your review John, and the other clients that you have referred to me over the past year, it is greatly appreciated. Regards Grant

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with Grant

Grant was very clear with advice and charges the company would make for their services, would highly recommend Grant very professional and helpful.

Grant's reply

Hi David, Thank you very much for your review, it's really appreciated. Please remember us to any of your friends that could use our help. I look forward to assisting you in achieving your goal in the near future. Kind regards Grant

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We had been thinking about Equity Release for a while.

How has Grant Miles helped you?

Initial chat about how it works and after consideration we decided that we trusted Grant as he was very thorough and honest.

Have you seen the outcome you were hoping for?

Yes, getting there. Just the legal bit now.

What could they have done better?

Can't think of anything!

Grant's reply

Hi Angie, Thank you for your valued review. It is much appreciated.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Financial needs

How has Grant Miles helped you?

Options and advice on choice

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has Grant Miles helped you?

Advised initially and reviews regularly.

Have you seen the outcome you were hoping for?

Unfortunately not but that's due to the current unprecedented economic climate and not my financial adviser.

What could they have done better?

Nothing comes to mind.

Grant's reply

Hi Estella, Thank you for your valued review. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Having pensions from previous employers which were not being paid into, I wanted advice on whether to put them all together.

How has Grant Miles helped you?

He looked at all of my pensions and advised the best way to get better returns on my pensions.

Have you seen the outcome you were hoping for?

Not yet.

Grant's reply

Hi Julie, Thank you for your review, it's greatly appreciated. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Prnsion

How has Grant Miles helped you?

To get a good deal at the time

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Maybe

Grant's reply

Hi Sue, Thank you for your valued review and the referrals to your friends. Regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

help and advice regarding finances

How has Grant Miles helped you?

found the right products

Have you seen the outcome you were hoping for?

yes

What could they have done better?

no improvement necessary

Grant's reply

Hi Darren, Thank you for your valued review, it's really appreciated. Hope all is well with you both and look forward to meeting up with you again soon. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

want to secure my financial future

How has Grant Miles helped you?

Gives me more insight into my finances and planning for my future

Have you seen the outcome you were hoping for?

somewhat

What could they have done better?

happy so far

Grant's reply

Hi Yinka, Thank you for your valued review. I am sorry we had to postpone my visit but look forward to seeing you both as soon as possible following the lockdown. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

To re invest company pension

How has Grant Miles helped you?

Open up a plan for us

Have you seen the outcome you were hoping for?

Yes has done very well

Grant's reply

Hi Trevor, Thank you for your review, it is very much appreciated. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

A change in employment and pension circumstances

How has Grant Miles helped you?

By explaining and advising each step.

Have you seen the outcome you were hoping for?

In the most part

What could they have done better?

I think he did all I required him to do

Grant's reply

Hi Paul, Thanks for your review, it is really appreciated. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I wanted to build up a pension fund

How has Grant Miles helped you?

He advised me if a fund to invest in.

Have you seen the outcome you were hoping for?

Not really due to the corona virus, the markets have collapsed, but I do realise that this is a long term investment and hopefully they will bounce back.

Grant's reply

Hi Gary, Thank you for your review, it is really appreciated. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking to possibly consolidate several pension plans and look at different life insurance policies.

How has Grant Miles helped you?

Grant came up with several options some of which are still ongoing for which I'd like to express my gratitude he has been a great assistance within the last year and has gone above and beyond to ensure we receive the advice and support we require for our needs.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

We are very satisfied and have no complaints.

Grant's reply

Thank you for your Review Brian, it's very much appreciated. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Pension transfer

How has Grant Miles helped you?

Pension change went smoothly and was put in the right place for me

Have you seen the outcome you were hoping for?

I was extremely happy but covid 19 took over and investments have plummeted

What could they have done better?

Always there when you need advice nothing too much trouble.

Grant's reply

Hi Fay, Thank you for your review, it is very much appreciated. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Unexpected work redundancy

How has Grant Miles helped you?

Professional, impartial, independant advice, explaining and understanding my risk tolerance levels in financial products

Have you seen the outcome you were hoping for?

Yes, although current economic climate affecting everyone through CoVID-19

What could they have done better?

Nothing further at this stage. Keeps communication open & honest.

Grant's reply

Hi John, Thank you very much for your review, it is much appreciated. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Workplace pension scheme.

How has Grant Miles helped you?

Provided information to guide us thro' the procedure.

Have you seen the outcome you were hoping for?

Yes, but Covid 19 has changed everything.

What could they have done better?

Nothing.

Grant's reply

Hi Peter, Thank you for your review, it is very much appreciated. I look forward to meeting up with you again soon. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking to consolidate our pensions and adding to it. And looking for a life insurance to suit our requirements.

How has Grant Miles helped you?

We would like to express our thanks for the advice and support Grant has provided for us over the last year. We will have no hesitation in recommending Grant to anyone looking for investment/pensions and life care advice.

Have you seen the outcome you were hoping for?

Grant was able to assist us in even during the unprecedented times we are experiencing with lockdown due the Covid-19.

What could they have done better?

All our needs we met and we have no complaints.

Grant's reply

Hi Sabrina, Thank you for your review, it is very much appreciated. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I previously used another adviser. I found the service poor and inattentive. Things got missed and I did not have the confidence that he was managing my finances properly.

How has Grant Miles helped you?

I liked Grants starting point of meeting with me to get a clear understanding of my lifestyle, my financial concerns and talking about how his financial planning might best be tailored to meet my aspirations.

Have you seen the outcome you were hoping for?

Despite all the ups and downs of the financial markets and whichever recession has been biting at the time, Grants recommendations have always worked out and he has always gone to great pains to make sure it fits with my life plan.

What could they have done better?

Honestly, nothing.

Grant's reply

Hi Tony, Thank you for your review, it is much appreciated. Best regards Grant

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Grant has been helping my family for 3 generations and has helped with inherited investments, mortgage advice and investment planning.

How has Grant Miles helped you?

See above

Have you seen the outcome you were hoping for?

I have been very pleased with the advice he has given and exceeded my expectations.

Grant's reply

Thank you for your review Diane, it is really appreciated. Best regards Grant

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

First time buyer.

How has Grant Miles helped you?

Found us the best possible deal, stick to our budget.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Returned to the UK after living in Dubai

How has Grant Miles helped you?

Consolidated pensions and gave advice on investments

Have you seen the outcome you were hoping for?

Mostly yes

What could they have done better?

Would be good to see him more often. I sometimes feel he doesnt fully understand my changing situation and what I'm trying to achieve

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needed a review of my net wealth

How has Grant Miles helped you?

Offered concise advise and managed the amalgamation of certain funds

Have you seen the outcome you were hoping for?

In the process but consistent growth

What could they have done better?

Grant in particular was the first adviser that listened to my parameters and suggested what I think to be a good solution! It was obvious that he had my interest first!

Grant's reply

Hi Claudio, thank you for your review, it’s very important to me and my business, very much appreciated. Best regards Grant

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Move back to the uk

How has Grant Miles helped you?

Provided me with hassle free move to a uk organization

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Grant's reply

Hi Andrew, Thank you for taking the time to complete this review. It is appreciated. Best regards Grant

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I Needed a better return on my savings.

How has Grant Miles helped you?

Advice and handling the investment.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don't think he could have done anything better.

Grant's reply

Hi Simon, Thank you for your review, it’s very important to me and the business . Best regards Grant

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking to secure my retirement with an income.

How has Grant Miles helped you?

By showing me the various models of investment and saving and securing my 2 pensions into 1 plan.

Have you seen the outcome you were hoping for?

Yes completely.

Grant's reply

Hi Mick, Thank you for your review, it is really appreciated. Best regards Grant

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We needed to take advice for planning our futurej in regard to savings and pensions

How has Grant Miles helped you?

He helped us decide the way forward, by offering sound and honest advice. He explained everything in a way that was easy to understand and advised on the best way we could invest.

Have you seen the outcome you were hoping for?

On average our investments have done well.

What could they have done better?

Nothing springs to mind that could have been done better - he is always available to talk or email if we have any queries!

Grant's reply

Hi Lynn, thank you very much for the review. It is much appreciated. Best regards Grant

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Needed to consolidate multiple pensions

How has Grant Miles helped you?

Provided sensible advice on how to consolidate into appropriate funds and helped with tax advice

Have you seen the outcome you were hoping for?

Just completed pension transfer so time will tell

What could they have done better?

Not much, kept well informed all the way

Grant's reply

Hi Russell, Thank you for your review, it is very important to me and our business. I am sure you will value the work we do as time moves on and you start to see the benefits. Best regards Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy a property out in North Cyprus and we found Grant via the North Cyprus Expats Facebook group.

How has Grant Miles helped you?

He advised myself and my fiancé in relation to all financial aspects in relation to our envisaged goals.

Have you seen the outcome you were hoping for?

Our investment plan is currently now underway.

What could they have done better?

We have been the nuisances thus far in not sorting the required documents etc in a more timely fashion and Grant has been very patient, so I can't say that he could done anything better from his perspective!

Grant's reply

Hi Simone, thank you for the review, it’s greatly appreciated. Best regards Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Originally I wanted to transfer AVCs. Since then I have started a stocks and shares ISA.

How has Grant Miles helped you?

By asking me to complete a questionnaire about risk so that he could advise me appropriately about my investments.

Have you seen the outcome you were hoping for?

I am very pleased with the outcomes of my investments so far. Consequently I have made further investments.

What could they have done better?

There is nothing more that I can think of that Grant could have done better. His service was very comprehensive indeed. I have clicked neutral for the questions below because i didn't look for reviews; not I feel neutral about them.

Grant's reply

Hi Cath, thank you for your review, it’s very important to me, Sue & the business. Best regards Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Professional advice

How has Grant Miles helped you?

Through my previous accountant.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure. Do not know enough, but I am happy.

Grant's reply

Hi Irene, Thank you for your review. Best regards Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

all ways had one

How has Grant Miles helped you?

with Pension advise

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

Grant's reply

Hi Stan, Thank you for your review, it is very important to me & my business Best Regards Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Money management.

How has Grant Miles helped you?

By consolidating debts under one roof freeing up more income. Reducing my mortgage. Increasing my pension fund.

Have you seen the outcome you were hoping for?

Yes on all counts.

What could they have done better?

I am happy with his advice.

Grant's reply

Hi Sue, thanks for your review, it is really important to me and the business. Delighted to have you and Tony as clients. Best regards Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I needed to plan my future and take professional advice on doing what was best.

How has Grant Miles helped you?

He understood what my current position was and proffered clear options as to what i could do and gave guidance on what would be the best things to do.

Have you seen the outcome you were hoping for?

So far so good.

What could they have done better?

Not applicable at this time.

Grant's reply

Hello Akpo, Thank you for your review, it is really appreciated and important to me. Best regards Grant.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I had a large sum of money left to me in a inheritance (that was also in the hands of Grant Miles when it was my nan and grandads money) So I felt it should stay in safe hands and help me know what to do with it and where to put it.

How has Grant Miles helped you?

He advised me in what saving and interest schemes I should invest my money, also starting up a private pension scheme.

Have you seen the outcome you were hoping for?

Yes, happy with my investment.

What could they have done better?

I don’t believe there is anything better Grant and his team could have done for me. I’ve always been more than grateful and happy with the service I’ve been provided

Grant's reply

HI Emily, Thank you so much for your review. If you look on our website under my biography, you will see that I mention that I have clients spread over 3 generations. You are one of those, having dealt with your Nan, then Mum & Dad & now you. Makes me feel old! Best regards & thanks again Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Needed to plan the future and for retirement

How has Grant Miles helped you?

Looked at all our needs and requirements assessed the strengths and weaknesses and advised accordingly

Have you seen the outcome you were hoping for?

Yes, I get regular reports and I look at my investments on a monthly basis

What could they have done better?

N/A

Grant's reply

Thanks for your review Steve, it's appreciated. Best regards Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed to sort a lot of bitty pensions

How has Grant Miles helped you?

Advised on investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Grant's reply

Hi Chris, Thank you for your review and also for the recent referral, it is appreciated. Best regards Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed advice regarding a Pension He came highly Recommended.

How has Grant Miles helped you?

Grant spend a Considerable amount of time going through my Finances and my attitude towards Financial Risk. He was very informative and Patient.

Have you seen the outcome you were hoping for?

It’s Early days but very optimistic for the future.

Grant's reply

Hi Tom, Thanks for the review, it’s very helpful and important to me. Best regards Grant

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

My husband left me and I was frankly frightened for my future financially. Grant's name was given to me by a friedn

How has Grant Miles helped you?

He has advised me about my pension and dealing with my ex husband financially until the solicitors were involved

Have you seen the outcome you were hoping for?

So far, yes

What could they have done better?

Nothing I can think of.

Grant's reply

Thank you for your review Mandy, it is very important to me. I will continue to help and support your financial needs going forward and am sure you will remain in a more comfortable financial position accordingly.