Reviewed for

Insurance and Protection ( 6 )

Mortgages ( 8 )

Pensions ( 31 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 15 )

Auto Enrolment ( 1 )

Investments and Savings ( 34 )

Inheritance Planning ( 1 )

Long Term Care ( 1 )

Reviewers' assets

£500k+ ( 12 )

£200k - £500k ( 11 )

£100k - £200k ( 7 )

Up to £50k ( 1 )

( 1 )

£50k - 100k ( 1 )

Client reviews

First impression from a user who is not yet a client

February, 2019

Overall

Please provide a brief comment about your experience with Patrick

A really informative and personal first meeting. Lots to think about now before taking the next steps. Wish I had done this sooner.

First impression from a user who is not yet a client

January, 2019

Overall

Please provide a brief comment about your experience with Patrick

Very professional and clear as to what his company can provide. There is no pressure to sign up as they are looking for clients to work with them for a long period of time.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement.

How has Patrick Waller helped you?

Great advice, a sound plan for the future combined with a regular update process to ensure plans meet expectations.

Have you seen the outcome you were hoping for?

Yes, arguably better than I expected.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Retirement planning.

How has Patrick Waller helped you?

Managed the whole process of moving my pension pots into a single plan and executing my drawdown and all matters surrounding that activity.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I can think of nothing

First impression from a user who is not yet a client

October, 2016

Overall

Please provide a brief comment about your experience with Patrick

I actually may pursue something else based on a previous contact but this is not at all a negative reflection on Patrick.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Financial Institutions requirement that business be submitted via a Financial Adviser.

How has Patrick Waller helped you?

Facilitated the transaction as well as provided a respected sounding board.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

The service and experience were absolutely perfect.

First impression from a user who is not yet a client

December, 2015

Overall

Please provide a brief comment about your experience with Patrick

Meeting with Tony Rea. Informative and professional, straight talking and good advice, I would use again.

First impression from a user who is not yet a client

November, 2015

Overall

Please provide a brief comment about your experience with Patrick

Professional and helpful

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Throughout the 20 years we have known Patrick, he and his team have always given us great advice. They are are extremely knowledgeable and also very easy to understand. They answer questions promptly and always provide excellent service.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Surrey

How has Patrick Waller helped you?

Patrick and his team are friendly and reliable. They respond to any queries we have speedily and are alwAys willing to take time to explain the murky world of finance to us. Nothing is too much trouble.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in West Yorkshire

How has Patrick Waller helped you?

Patrick was very quick to grasp what we wanted but then questioned us carefully to ensure we understood the implications of our plan and that we had considered alternatives. He is also very quick to respond.

What could they have done better?

Not much!

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Patrick has a wealth of knowledge and will organise everything you need in an amazingly short space of time. He is thorough, on the ball and very persnable. I would not dream of using anyone else. He is a treasure and has certainly invested my money very wisely.

What could they have done better?

Maybe explain things a weeny bit slower for the likes of us mere mortals!!!

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Hampshire

How has Patrick Waller helped you?

Extremely courteous, professional, willingness to listen and only provide products and advice entirely suitable for our needs.

What could they have done better?

none

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Aberdeenshire

How has Patrick Waller helped you?

As expected Patrick does everything well! However in my experience as a former senior manager it is what happens when things do not go as planned that really makes a good company or individual trader. Patrick, when things have deviated from plan, has moved heaven and earth to resolve the issues to the clients satisfaction.

What could they have done better?

For his more remote clients he could set up an easy to use/access video conferencing facility.

Review from verified client

November, 2014

Overall

Advice

Service

Value

Based in Oxfordshire

How has Patrick Waller helped you?

Patrick Waller's FPP company handled my company's pension fund from about the 1990's, and this was done very successfully. When I retired in 2001 Patrick and his team at FPP advised me on the best on-going investment plan for my pension fund for my, and my family's, future and this has continued to our satisfaction until this day. My face-to-face annual review at FPP are no-nonsense and productive and any proposed changes are explained in clear language. FPP's regular reports of my portfolio performance and financial/economic market updates help keep me informed of my situation, and of the overall market. The team at FPP and always totally up to pace and helpful, and the atmosphere there is very comfortable and friendly.

What could they have done better?

Really can't think of anything, I'm not a very financially astute person, so put all my trust with Patrick and the FPP team, and have no reason to think this has not been wise over the years.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

As far as I am concerned Patrick's explanations are easy to understand and in layman's language. They are not too technical but detailed enough to explain all the points that I raise.

What could they have done better?

I have no criticisms of the information that he has provided or the way in which it has been given. Meetings are not too long and paperwork is all relevant.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Patrick has been very responsive and understands our requirements. The whole process has been a pleasant experience and we look forward to receiving further advice over the coming years

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Patrick regularly updates a risk assessment questionaire to assess and action my current attitude to risk for both Pension and ISA investments. Regular newsletters covering topical issues are highly informative, along with an easy to use on- line site for our account status . Patrick offers a highly professional service, and over a number of years has regularly listened to our needs and made a most thorough evaluation and well justified recommendations , always backed up with a detailed report . He makes practical and cost effective recommendations , and we have always had the utmost confidence in his ability to recommend the right policies and investments for us . Patrick always explains technical and more complex issues in simple language for the layman to understand. We feel we are in very good financial hands !

What could they have done better?

The regular newsletters do update us on general changes in laws & rules relating to personal tax , investments , and pensions. It would be useful to have individual advice on our own policies in relation to changes in the law on a more regular basis eg annually . ( Although of course the onus is on us to make contact and arrange the appointment ! )

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in West Sussex

How has Patrick Waller helped you?

Whilst always adhering to regulations, he doesn't talk in jargon, and explains things simply and clearly, often using rough graphs and flow charts to illustrate. Patrick or one of his team are always readily available to answer any queries which may arise. Our annual reviews are always very useful. Friendly, but very professional.

What could they have done better?

Whilst I receive general regular newsletters, more frequent personalised communication would be helpful, especially when there are changes in legislation which affect personal circumstances.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in West Sussex

How has Patrick Waller helped you?

Listens carefully to our views, thoughts, aspirations and risk appetite; considers all these points fully before sharing his views; ensures where there is a difference of view both understand the others position; only after we have agreed start point, objectives, time frames and risk level does he introduce relevant products/services. Never "sells" only "tells" and ensures understanding . Has an excellent team to help handle execution,administartion and any queries. The team are totally aware of and understand our aspirations, objectives and risk appetite.

What could they have done better?

Quality of advice and review meetings are excellent. Consider maintaining slightly closer/slightly more frequent - can be brief/telephone - contact with clients without moving to sales mode or becoming a nuisane. This way he could preempt questions/concerns thereby improving his awareness and understanding ahead of new/changed need or review meeting.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Hertfordshire

How has Patrick Waller helped you?

Patrick genuinely wants you to make the decsion that is right for you and therefore remains impartial but guides you in the right direction. I feel comfortable with his honesty and sincerety. He is quite happy to answer any questions you might have. He appears to understand the investment and Pension market very well and I feel comfortable with the advice he provides.

What could they have done better?

He sometimes thinks you are totally up to speed on advice given and the actions that need to be taken. He could perhaps spend a little more time on the detail of what is being proposed and the resultant implications.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Highly personable & professional Patrick explains carefully all aspects of investment & moving money in 'layman' terms without jargon. Regularly updates me with news & suggestions. Is incredibly approachable & no visit to the office is too much trouble & will see me at very little notice if I have questions. His staff work like a 'well oiled cog' & the office atmosphere is of calm efficiency. I will continue to trust his choices & recommend him to my friends.

What could they have done better?

Use bigger cups for the coffee & invest in some very fattening biscuits !!

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Surrey

How has Patrick Waller helped you?

Understanding my lifestyle choice and tailoring the advice around it. Making things relatively simple to understand and explaining the risks and possible outcomes. Responds quickly to questions.

What could they have done better?

Checking details carefully before sending calculations to us - not leaving it to us to do all the checking.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

very knowledgeable/ excellent advice/ very friendly/ communicates well/ excellent staff/ acts promptly on ant requests/ quick to understand my requirements

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Surrey

How has Patrick Waller helped you?

Patrick and his team are very personable and have helped us to explore different opportunities, but then step back to allow us to make the final decisions. Patrick is enthusiastic about his work, which comes across strongly during meetings. He is willing to explorer different ideas and is not shy of disagreeing with our ideas, although will always listen to our views and will not push his point if we do not agree. During our current situation of retirement planning, he has helped us to formulate an investment programme to suit our needs

What could they have done better?

Patrick is a very busy person and sometimes meetings feel a little rushed, although when important, we have always received the time that we need.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Patrick really knows his stuff and is able to explain things clearly. He gets excited about new initiatives and industry changes and seems to really enjoy what he does. I especially like his forecasting tool that allows you to model your finances over time and play around with investments, retirement dates etc. to see the future financial impact that your decisions might have. Patrick is very responsive and proactive but he isn't pushy. I trust him, and he makes an otherwise slightly boring subject really quite interesting.

What could they have done better?

I'm really happy with the way Patrick works and with the financial results he has helped us to achieve over the past decade or so.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in London

How has Patrick Waller helped you?

I have dealt with Patrick for over 30 years now and he has been my sole adviser in all this time.When you are about to trust an individual with your future you better be certain that you are not going to be left in a financial mess when your working life is over and the future is to say the least uncertain. The advisers integrity and willingness to give you unbiased advise is of paramount importance. I have stayed with Patrick for a whole host reasons although I was targeted by many companies to switch over. The main reason being I always dealt with him directly and not with some anonymous telephone voice. He was always there when I needed to have a face to face meeting since some of the sums involved were quite large. Patrick was always willing to listen but was never short of coming forward and disagreeing with my thoughts but always explained WHY??? I don't know if Patrick is the best or worst adviser I have had advise from, but for me personally,he gave me peace of mind and safety for the future. My Partner also used Patrick as an adviser, and after retiring at the age of 60, unfortunately passed away at the age of 69. I met up with his widow a few months ago and during our conversation she did remark what a good set up Patrick had made for her and has no Financial worries for the future as she drove of in her brand new Mercedes 500,in Burgundy of course. Thanks Patrick .

What could they have done better?

Patrick is only as good as the team behind him and in Tony Rea and Allison he has two very good individuals who take care of the day to day workings of the management of the funds invested I wish I could offer some constructive suggestions, but for me personally the whole company has been good at what they do.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Buckinghamshire

How has Patrick Waller helped you?

At our initial meeting with Patrick we discussed an Expenditure Questionnaire we had completed showing our current expenditure and a "Survivors Lifestyle". It became clear that we had a shortfall between our potential income in retirement and our anticipated expenditure. So Patrick set about helping us plan to fill the gap. We discussed our risk profiles to assist Patrick with deciding which investments were best for us. Since then we have received advice on the best places for our pensions funds and ISA investments. We receive Portfolio reports from Patrick showing how our pension and ISA investment are doing We also have a meeting once a year in a Financial Review to discuss changes in our circumstance as well as the prospects for our pensions and investments. Overall we are extremely satisfied with the service we receive from Partick and his colleagues . It gives us peace of mind.

What could they have done better?

Nothing we can think of.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Hampshire

How has Patrick Waller helped you?

Has understood my situation and has inspired my confidence in his performance

What could they have done better?

Not sure.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Middlesex

How has Patrick Waller helped you?

Patrick has advised both myself and my wife for over 25 years now and his advice has been first rate. He is very approachable and has excellent knowledge of his business

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Middlesex

How has Patrick Waller helped you?

Patrick is totally reliable, quick to understand our requirements, has a great grasp of what we are trying to achieve and is always able to provide sound advice.clear direction to help us secure the solutions/investments and outcomes we seek.

What could they have done better?

We are very satisfied with the service Patrick and his team provide.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Patrick and his team provide a very comprehensive range of advice which feels very 'integrated' and joined up. I think the two aspects that together seem most effective are the detailed approach to asset allocation, based on level of risk, and the lifetime planning using computer models to produce projections for peronal income, expenditure and assets for the next 40+ years. The service provided feels very personal and tailored to our requirements - it never feels like you are just being treated as an 'account'. All of Patrick's team are very customer focused and do a great job with all the administration of invesments etc. In the time I've been a client of Patrick I've moved from being a business owner to the point of imminent retirement and I feel Patrick has been invaluable in preparing for this transition and the future.

What could they have done better?

I can't think of any area of improvement - if I have any concerns I just raise the with Patrick and we sort them out.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Ceredigion

How has Patrick Waller helped you?

A truly personal service, I regard Patrick and ghis team as almost one of the family!

What could they have done better?

Be nearer to where we now live. It's worth the 180 mile trip to speak face to face but the service we get even this far away is second to none.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Patrick and his team provide a very professional service combining detailed financial advice with regular face to face updates and lifestyle/risk reviews. Patrick always responds promptly to questions and requests for financial advice. It is always a pleasure to meet Patrick at his office.

What could they have done better?

We cannot think of anything at this time.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Surrey

How has Patrick Waller helped you?

Has managed my investments for many years very successfully and have and will continue to recommend him to my family and friends.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Hampshire

How has Patrick Waller helped you?

I found Patrick to be much more than a run of the mill IFA. As well as being a businessman and entrepreneur he is interested is helping someone to make good life choices by using money and assets to achieve goals and desires. He links together and blends financial tools to create something which delivers the best and most appropriate return. This is in stark contrast with the normal 'sell any product' approach which is to provide the 'best' or 'cheapest' product. My meetings with him are always informative, interesting and involve some homework about areas that had never crossed my mind. He uses a mapping tool which makes you think and if, like me, you are an entrepreneur, he will add value in more areas than simply doing some numbers....If you want someone different (sometimes different really does mean better...!) than you would be wise to talk to him.....

What could they have done better?

Be prepared to invest time when meeting....if you rush the process with him, you will achieve less......

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Well organised and well prepared for meetings, clearly explains options and allows time for us to decide. No pressure applied. Always polite and friendly, as are his supporting team.

What could they have done better?

Nothing immediately springs to mind.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

After discussions with Patrick, mainly concerning my pension and annuity, I am very pleased with his recommendations on the way forward and I would have no hesitation in recommending him to anyone wishing to seek a Financial Adviser who offers value for money and sound professional advice.

What could they have done better?

N/A

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Dorset

How has Patrick Waller helped you?

I have always received good sound financial advice from FPP. Although my portfolio is relatively modest FPP staff have always taken the time to advise and respond to questions when they were required. Where necessary we have worked through details of annual allowance over several years to ensure that the figures submitted to HMRC optimising the available thresholds. FPP also provides regular investment reviews and will modify your portfolio depending on your current outlook. Without question I would recommend FPP for their financial knowledge and their customer service ethic.

What could they have done better?

There are no particular areas for concern with FPP. As a general comment I believe all providers should spend more time on establishing what people can do with their pensions given the new conditions available from April 2015.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Surrey

How has Patrick Waller helped you?

Very professional all around service. Examined our current position and projected it forward. Helped us make an action plan to get where we want to be. This to be reviewed annually now that we are getting closer to retirement.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Berkshire

How has Patrick Waller helped you?

Listens to our needs and adapts as our circumstances have changed over the years.

What could they have done better?

Be the face of his company. I bought into him not someone he has delegated to.