Reviewed for

Insurance and Protection ( 3 )

Mortgages ( 5 )

Pensions ( 57 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 34 )

Investments and Savings ( 54 )

Pension Transfers - Non Specialist ( 17 )

Inheritance Planning ( 13 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 4 )

Financial Planning ( 17 )

Financial Mentoring ( 4 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 4 )

£200k - £500k ( 10 )

£100k - £200k ( 4 )

£50k - 100k ( 1 )

Up to £50k ( 4 )

Client reviews

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Ongoing advice as needed.

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola reviewed my finances for the past year to ensure the future looked stable. I was provided with an up to date plan. With some major changes due in the near future, Nicola has agreed for us to have a further discussion when these are imminent.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola has provided advice on my retirement and helped greatly on pension transfers to make best use of the funds.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola has been our advisor for over 6 years. She continues to provide an excellent service and is always happy to answer any questions we have. Many thanks Nicola for your ongoing support and advice.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Continued to provide support and management as my financial circumstances evolved.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

We have not needed to contact her since our last review in February and will wait until the next review in February 2024

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

We've reviewed and adjusted our investments

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola always puts my mind at rest regarding my financial future during these turbulent times. She is just a phone call away at any time which is very comforting to know. Thank you for everything Nicola.

Nicola's reply

Thank you for your kind review Lynda, its a pleasure working with you.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Pension advice

Nicola's reply

Thank you for your review Martyn. Its lovely working with you.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola always give sound and professional advice

Nicola's reply

Thank you for your review, its a pleasure working with you.

First impression from a user who is not yet a client

September, 2023

Overall

Please provide a brief comment about your experience with Nicola

Very patient. Good listener. Keen to get a grasp of the details. Thoughtful

Nicola's reply

Hi Jenny, it was lovely to meet you and thank you for taking the time to leave a review. I will be in touch shortly as discussed.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I was about to retire with a final salary pension and a money purchase pension pot. Needed help in determining what to do with a pension pot.

How has Nicola Orchard helped you?

Listened to my thoughts and how I wanted to use the money, determined my attitude to risk, suggested moving the money to a pension fund, better managed and with less risk. In conversations that we had it was clear she knew her business well and kept up to date with what was happening in the markets.

Have you seen the outcome you were hoping for?

I have.

What could they have done better?

Nothing.

First impression from a user who is not yet a client

March, 2023

Overall

Please provide a brief comment about your experience with Nicola

Nicola was most welcoming, listened through my requirements and offered to help. After thinking about it, I've decided not to through my initial plans that being a personal choice and not reflecting Nicola's work. Will definitely keep the contact for the future. Thank you.

Nicola's reply

Thank you for your feedback Rodolfo. Good luck with your plans and feel free to contact me in the future if you need assistance. Kind Regards - Nicola

First impression from a user who is not yet a client

February, 2023

Overall

Please provide a brief comment about your experience with Nicola

Good chat. She clearly explained what could be done with my pension, but I'm not confident to invest it yet

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

To know about my pension

How has Nicola Orchard helped you?

Advice on pensions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Nicola's reply

Hi, thank you for your review, I really appreciate you taking the time. I look forward to seeing you again soon. Nicola

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Thinking about retirement

How has Nicola Orchard helped you?

Financial planning with regard to retirement

Have you seen the outcome you were hoping for?

Nicola has kept me realistically appraised of how it will look for me.

What could they have done better?

Some of the couched PI dressed numbers could be made simpler.

Nicola's reply

Hi, Thank you for taking the time to leave a review. I look forward to working with you in 2023. Nicola

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

To make better use of savings & pension plans for the future.

How has Nicola Orchard helped you?

As above.

Have you seen the outcome you were hoping for?

The planning is good but the current worldwide crisis wouldn't see anyone's outcome be what they are hoping for.

What could they have done better?

Impossible to say.

Nicola's reply

Hi, Thank you for taking the time to leave a review. I look forward to working with you in 2023. Nicola

Repeat review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

On Going advice as needed.

Nicola's reply

Hi, thank you for taking the time to leave a review, this is very much appreciated. I look forward to working with you in 2023. Nicola

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Dorset

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Advice on how to use her services any investment options.

Nicola's reply

Hi, Thank you for taking the time to complete a review. I look forward to working with you next year. Kind Regards Nicola

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

To consolidate our investments and financial affairs and get the best value

How has Nicola Orchard helped you?

with her grasp of our situation and knowledge of the markets was able to recommend the way forward

Have you seen the outcome you were hoping for?

yes

What could they have done better?

We are both satisfied with the service provided

Nicola's reply

Hi, thank you for taking the time to provide feedback. I hope you have a lovely Christmas and I look forward to seeing you next year.

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Always happy to talk - especially when the economy is in turmoil and I just needed reassurance.

Nicola's reply

Thank you for your feedback Christine. It's a pleasure working with you.

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Listened to my changes in circumstance - provided funds when needed - advices on future planning

Nicola's reply

Hi, thank you for you for taking the time to provide feedback. I hope you both have a lovely Christmas and New Year, I look forward to working with you in 2023.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Our initial contact with Nicola was to advise regarding an inheritance

How has Nicola Orchard helped you?

Nicola has been our financial advisor for a number of years. She continues to be very approachable and explains things clearly in a manner which we can understand. Nicola helped us transition from working life into retirement.

Have you seen the outcome you were hoping for?

Nicola continues to maintain positivity and inspires confidence during these turbulent times.

What could they have done better?

Nothing!!

Nicola's reply

Hi, thank you for you for taking the time to provide feedback. I hope you both have a lovely Christmas and New Year, I look forward to working with you in 2023.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Nicola Orchard helped you?

Nicola continues to give excellent service. Always there to help.. I couldn’t do without her!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Nicola's reply

Hi, thank you for you for taking the time to provide feedback. I hope you both have a lovely Christmas and New Year, I look forward to working with you in 2023.

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola has helped us review our financial situation and increase our investment holdings

Nicola's reply

Hi, thank you for you for taking the time to provide feedback. I hope you both have a lovely Christmas and New Year, I look forward to working with you in 2023.

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola consolidated all of my pensions into one of my existing schemes after reviewing all of them and the market.

Nicola's reply

Hi David, thank you for your valued feedback. I hope you both have a lovely Christmas and New Year, I look forward to working with you in 2023.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Nicola Orchard helped you?

Nicola was a great help and still is giving sound and well structured advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Nicola has always been available to give advice to our many questions either in person our by our means

Nicola's reply

Hi Derrick, thank you for your valued feedback. I hope you both have a lovely Christmas and New Year, I look forward to working with you in 2023.

First impression from a user who is not yet a client

April, 2022

Overall

Please provide a brief comment about your experience with Nicola

Nicola contacted me on the day that I made the enquiry and was extremely helpful on the phone, offering a range of appointment dates and times to fit ion with my working week.

Nicola's reply

Thank you for your feedback Keith, I really appreciate you taking the time to write some comments. Let me know if I can help any further. Best wishes.

First impression from a user who is not yet a client

March, 2022

Overall

Please provide a brief comment about your experience with Nicola

Very helpful

Nicola's reply

Dear Graham, thank you for your review. As mentioned, if you wish to chat things through more please do let me know. Nicola

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Due to retirement.

How has Nicola Orchard helped you?

Started retirement plane

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Nicola's reply

Thank you Derek

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola has been very helpfull, informative and professional in helping our transition into retirement

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Nicola Orchard helped you?

Investment advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Nicola's reply

Thank you Kay

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Came into some money.

How has Nicola Orchard helped you?

Gave me advice re investing some of it in stocks & shares ISAs. Suggested a company who could look after the investments (Rathbones).

Have you seen the outcome you were hoping for?

Yes

Nicola's reply

Thank you

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Our initial contact with Nicola was to advise regarding an inheritance

How has Nicola Orchard helped you?

Nicola has been our financial advisor for a number of years. We have always found her approachable and helpful, always explaining things clearly. She recently helped us review our pension arrangements and gave us the confidence to transition from working life into retirement.

Have you seen the outcome you were hoping for?

Even through the recent turbulent and unprecedented times, we are seeing a positive return on our investments.

What could they have done better?

Nothing!!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Planning my finances through retired life.

How has Nicola Orchard helped you?

Nicola was able to transfer my investments and savings to better areas and show how this can be managed to allow me to enjoy a better standard of living well into old age.

Have you seen the outcome you were hoping for?

So far so good but early days yet.

What could they have done better?

None that I can see.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Age and the need to start considering retirement

How has Nicola Orchard helped you?

Full review of my available pensions and looking at how my wife and I saw the type of retirement we were looking for

Have you seen the outcome you were hoping for?

Ongoing at present and happy with the service

What could they have done better?

Happy with service thus far

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Closure of ISA's and consolidating our finances,

How has Nicola Orchard helped you?

She was very thorough and gave us various options.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don't think so

Nicola's reply

Thank you Rodney

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I inherited money from my parents

How has Nicola Orchard helped you?

Nicola guided me through my investment options before deciding which was the best for me

Have you seen the outcome you were hoping for?

Yes, I have been very pleased despite the uncertain times in which we are living

What could they have done better?

Nothing

Nicola's reply

Thank you Lynda

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I was made redundant at 56 and needed to draw down income from my pension pot early.

How has Nicola Orchard helped you?

Nicola helped me, with her advice and guidance, to transfer my pension pot from a final salary shceme to something more fexible that met my needs.

Have you seen the outcome you were hoping for?

Yes. It has been very succesful so far. Even with the fluctuations caused by the Covid Pandemic.

What could they have done better?

Nothing. The service and advice from Nicola has been very good.

Nicola's reply

Thanks Phil. Looking forward to seeing you in February. Nicola

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

My previous adviser was unresponsive or slow to help me. I needed a new adviser.

How has Nicola Orchard helped you?

Nicola organised and streamlined my finances and set in place for me to draw an income/pension for when I retired.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I dont know

Nicola's reply

Thank you Malcolm

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I have 4 or 5 pensions and had no idea what they were worth.

How has Nicola Orchard helped you?

Nicola investigated all pensions and advised which ones would be worth moving for better growth.

Have you seen the outcome you were hoping for?

YES

What could they have done better?

In my opinion nothing that i can see.

Review from verified client

December, 2021

Overall

Service

Advice

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Management of finances and investments following retirement

How has Nicola Orchard helped you?

Nicola helped my wife and I plan our finances at my retirement. This included tax efficient handling of my wife's pension savings and the investment of available funds for the longer term.

Have you seen the outcome you were hoping for?

Yes absolutely. We have avoided any potential pitfalls and our finances are well settled. We have a long term investment portfolio which is cost effective and making good growth. We have adjusted these investments based on our circumstances as part of annual reviews.

What could they have done better?

We have been satisfied with the services.

Nicola's reply

Thank you Ernie

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I had a pension lump sum from my employer and wanted to invest in a company which did income drawdown (which my company did not do).

How has Nicola Orchard helped you?

Nicola is so friendly, putting you at easy straight away. She is also extremely knowledgeable which came through during the meeting and I had no hesitation in following her advice.

Have you seen the outcome you were hoping for?

Yes, definitely

What could they have done better?

Nothing

Nicola's reply

Thank you Chris

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Wishing to transfer pension fund

How has Nicola Orchard helped you?

Helped to achieve this

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Nicola's reply

Thank you Glyn

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Was with a previous corporate adviser where their ‘smaller investment’ client’s manager kept changing.

How has Nicola Orchard helped you?

Clear consistent approach. Got to understand my needs so saves a lot in the preliminary questions and able to come to meetings with a good idea of what my plans were likely to be. Therefore able to give answers at the time.

Have you seen the outcome you were hoping for?

Yes, very satisfied- hence why I continue to seek her assistance.

What could they have done better?

N/A

Nicola's reply

Thank you Georgie

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Retirement and Pension drawdown and placed into investment fund

How has Nicola Orchard helped you?

Nicola was very professional and informative of all our desires and concerns regarding our desion making

Have you seen the outcome you were hoping for?

Yes we are very happy with the outcome

What could they have done better?

Nothing

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Retirement and the draw down and reinvestment of a pension

How has Nicola Orchard helped you?

Nicola was very professional in her approach to our needs and concerns and explained in every detail the ins and outs of our needs

Have you seen the outcome you were hoping for?

We are more than happy with the outcome of our investments

What could they have done better?

Nothing

Nicola's reply

Thank you Derrick

Repeat review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola has provided confidence and reassurance that our plans were still on target, despite the current pandemic, enabling us to move forward in to our retirement. It is comforting to know we are in such good hands.

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola advised us regarding an inheritance we received and where to invest it etc. She has also given advice about wills and Enduring Power of Attorney.

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola continues to give help and advice whenever I need it. It’s comforting to know that I’m in such good hands.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Nicola Orchard helped you?

Nicola is a professional and very informative person who but you as the client first

Have you seen the outcome you were hoping for?

More than satisfied with the information received regarding our investments

What could they have done better?

Nothing better she is always approachable and informative what ever the questions

Repeat review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

We have reviewed our financial circumstances and investments and had discussions regards to my imminent retirement. Nicola Is always available and willing to discuss concerns and been reassuring regarding the current COVID pandemic.

Repeat review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Hampshire

This review is a follow-up review from a client who left a review previously.

How has Nicola Orchard helped you since your last review?

Nicola has always been on hand to offer advice whenever required, going over and above to make sure we have been pleased with the service. Been very impressed from day one and pleased with the service we have been given.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on my pension funds and retirement.

How has Nicola Orchard helped you?

Nicola advised me on my pensions and my financial planning .

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Everything was explained well and put in place in a timely manner.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I had a financial adviser who was not in the slightest pro - active. I heard good things about Mrs Orchard and I have not been disappointed

How has Nicola Orchard helped you?

Very Pro active, Very time friendly and clear in her explanations

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

I wouldn't say this often but Mrs Ochard has exceeded my expectations and there is nothing that I can think of that wcould have improved her service

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I had an occupational pension which I wanted to take a drawdown from and my employer's pension did not provide this option.

How has Nicola Orchard helped you?

She took me though the process of pension transfers and we transferred my pension to Royal London, with whom I am very happy.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing - totally happy with everything from start to finish.

Nicola's reply

Dear Chris, Thank you for taking the time to write me a review, it's very much appreciated. Nicola

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I received an inheritance that needed investing

How has Nicola Orchard helped you?

Nicola advised on the mix of funds to invest in and the best way to manage the tax liabilities arising

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Without a crystal ball, which none of us have, I don't believe any other FAs would have advised significantly better in the sense of the fund returning a higher income.

Review from verified client

January, 2020

Overall

Service

Value

Advice

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

My wife and I were entering retirement and wanted to simplify our financial affairs and better organise our pension streams and investments.

How has Nicola Orchard helped you?

Nicola gave solid, thorough and sensible advice having gauged our goals, attitudes to investment risk and other family circumstances.

Have you seen the outcome you were hoping for?

Yes. Nicola created outcomes that make sense to both my wife and myself. Nicola's sensitivity to our family circumstances was much appreciated as was her capacity to listen and respond to personal investment preferences and prejudices.

What could they have done better?

The legal requirements on IFA's can make the repetitive form filling a chore. Nicola is sensitive to our desire to minimise life admin and she works hard to keep it as painless as possible.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Looking to consolidate various pensions from previous employments and not sure where to start led me to look for a Financial Advisor.

How has Nicola Orchard helped you?

Nicola consolidated all of my pensions into one of my existing schemes after reviewing all of them and the market.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, I was happy with the service received.

Nicola's reply

Dear David, thank you so much for leaving me a review, very much appreciated. Nicola

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I was retiring and had a money purchase Pension, that I wanted advice on.

How has Nicola Orchard helped you?

Looked at the relative merits and risk of the existing Pension and determined that we could potentially increase value and lower risk. THen handled the move of the money. Nicola also spoke in clear english and showed the depth of knowledge when I asked questions.

Have you seen the outcome you were hoping for?

Oh Yes.

What could they have done better?

There is nothing Nicola could have done better. Well impressed with the service received.

Nicola's reply

Hi Peter, thank you so much for leaving me a review. Very much appreciated. Nicola

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

A need to consolidate our savings and get best value for our investment.

How has Nicola Orchard helped you?

She advised to transfer our ISA's and previous stocks and shares investment where to invest to maximise our savings.

Have you seen the outcome you were hoping for?

Yes. We were previously in negative equity with some of our investments but now, even despite the fees, we are in profit on our total investment.

What could they have done better?

Nicola was very thorough and took us through the various risk assessments. She has been very professional throughout and so far we can not see she could have done better.

Nicola's reply

Hi Rodney, thank you so much for leaving a review. Much appreciated. Nicola

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for an independent advisor for advice on investment and planning for our future retirement

How has Nicola Orchard helped you?

Nicola took the time to thoroughly review our circumstances and plans for the future, explaining all options available to us in a way that we understood. She is very professional and approachable and deals with any concerns promptly.

Have you seen the outcome you were hoping for?

Yes! 2 years in to our plan and things are going well

What could they have done better?

There is nothing that Nicola could have done better. We are very pleased and have come to think of Nicola as a friend and look forward to continuing our association in the future.

Nicola's reply

Hi Tim, Thank you so much for leaving me a review. Very much appreciated. Nicola

Review from verified client

December, 2019

Overall

Service

Advice

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Retirement Planning

How has Nicola Orchard helped you?

Consolidation of Pensions and projections of expected income at retirement.

Have you seen the outcome you were hoping for?

Yes

Nicola's reply

Hi Alan, thank you for the review, very much appreciated. Nicola

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I inherited from my mother and needed help to decide the best way to invest the money.

How has Nicola Orchard helped you?

Nicola talked through all my options with me. She was very thorough, very patient and answered all my questions so I could decide what to do. If she couldn’t answer a question she would find out and get back to me very quickly. She is very professional and always takes time to explain everything in a way that I understand.

Have you seen the outcome you were hoping for?

Yes, I am very happy knowing that Nicola has my best interests at heart and I can call on her at any time if I have any concerns.

What could they have done better?

I don’t think Nicola could have done anything better for me. I’m very happy that I found her and would highly recommend her to anyone.

Nicola's reply

Thank you for your review. I've really enjoyed working with you. Looking forward to seeing you again very soon. Nicola

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I was looking at drawing down one of my pensions with the view of reinvesting it

How has Nicola Orchard helped you?

Nicola was very professional and well informed who provided excellent advise and information

Have you seen the outcome you were hoping for?

Yes I am very pleased with the outcome of the advice and information given by Nicola

What could they have done better?

Nicola could not of been more helpful and was always available to talk or email if we had any concerns

Nicola's reply

Hi Derrick, thank you for your review, it has been a pleasure working with you and your wife and I look forward to talking with you in the future. Nicola

Review from verified client

May, 2018

Overall

Advice

Value

Service

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed life insurance to increase my existing plan and in addition my wife needed it in its entirety We also required advice on pensions as ours had been changed by our current pension provider, this needed to be considered when choosing our life insurance plan.

How has Nicola Orchard helped you?

Nicola checked our current levels of insurance and what work provided us already. She tailored our insurance with this taken into consideration. It was all done for me.

Have you seen the outcome you were hoping for?

Yes, I’m very happy with the help we received.

What could they have done better?

I can’t think of anything that could have been improved. Nicola is very good to work with and takes on all your views on board and explains everything well.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Coming up to taking my pension’s, one was straight fwd final salaries and the 2nd was a money purchase. I wanted advise on investment options for this 2nd pension and to rationalise all our various savings and investments to gain the best medium return possible.

How has Nicola Orchard helped you?

Nicola after reviewing all our various savings and investments and the money purchase pension provide good advise to maximise our return while keeping the risk at a medium level in the most tax efficient way.

Have you seen the outcome you were hoping for?

Not able to say at this stage, but expect it to work out as planned.

What could they have done better?

Nicola did everything well so cant think of anything she could have improved on.

Review from verified client

June, 2017

Overall

Value

Service

Advice

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Inherited a substantial sum of money and wanted advice about mid to long term investment planning.

How has Nicola Orchard helped you?

Following initial contact Nicola has responded to any questions and enquiries very promptly and in a very professional manner. She is very approachable and as a first time investor she explained things so that we understoodfully.

Have you seen the outcome you were hoping for?

Not yet in a position to comment as we have only recently started this process.

What could they have done better?

There wasn't anything Nicola could have done better. Nicola has been extremely helpful all the way the process to date.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Required reliable advise on investments.

How has Nicola Orchard helped you?

Nicola helped by explaining the financial options available,then made appropriate recommendations.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I required advice on creating an investment portfolio.

How has Nicola Orchard helped you?

Nicola investigated and then explained the financial options available, then made appropriate recommendations,.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Heading towards auto enrolment I was keen to see the options regarding my own personal pension.

How has Nicola Orchard helped you?

Nicola provided sound financial advice having reviewed our personal finances and the proceeded to set up a suitable pension.

Have you seen the outcome you were hoping for?

Yes, pension now in place with behind the scenes monitoring from Nicola at relevant intervals.

What could they have done better?

We were fully satisfied with the service we received

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were having our 4th child and realised we needed to safeguard their futures by taking life insurance.

How has Nicola Orchard helped you?

She explained all the different options for life insurance cover, made it all easy to understand. Nicola gave advice based on what we had told her and didn't try to persuade us either way.

Have you seen the outcome you were hoping for?

Yes. Good cover for a good price. We feel we have definitely got the best cover available.

What could they have done better?

Nothing!

Review from verified client

May, 2017

Overall

Value

Advice

Service

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

To help me make the right choices with my pensions.

How has Nicola Orchard helped you?

Nicola reviewed my situation giving me a set of options which suited my situation.

Have you seen the outcome you were hoping for?

We have done what we set out to achieve, the results won't be known for a few years.

What could they have done better?

Nothing really, I believe I gave her a very clear brief which she stuck to.

Review from verified client

May, 2017

Overall

Service

Value

Advice

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Moving to London and we are using our current property to invest.

How has Nicola Orchard helped you?

As well as Nicola being extremely personable and friendly she also worked through the different options we had considered and suggested a few other ways of benefiting from our money. What impressed me was that Nicola didn't just give big picture answers but took care and attention to look at the details and each possibility. Great service!.

Have you seen the outcome you were hoping for?

Yes we feel satisfied that we have made the right decisions on investing our money.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Wanted to take stock of my finances and understand them better.

How has Nicola Orchard helped you?

Nicola made it clear and simple to understand and helped me feel in control.

Have you seen the outcome you were hoping for?

Yes and im sure moving forward my funds will grow!.

What could they have done better?

Not sure Nicola could have done anything else.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Received a sum of money re compensation.

How has Nicola Orchard helped you?

-Outlined my options for investment -Explained these options in terms of tax efficiency -Examied the options in terms of the broader picture (other assets, what I wanted to achieve, etc).

Have you seen the outcome you were hoping for?

-Very early days but satisfied so far that Nicola is highly knowledgable and her advice was sound.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement. Needed advice on when to take my pension and how to invest my lump sum when the time came.

How has Nicola Orchard helped you?

Although I'm an accountant and fairly familiar with financial planning Nicola brought expertise I didn't have on pension options and investment management.

Have you seen the outcome you were hoping for?

Nicola went beyond what I was expecting. As well as general pensions and investment advice, her recommendations enabled me to take my pension sooner than planned.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I had sold my house and was looking for advice re where to invest some of the money.

How has Nicola Orchard helped you?

She explained all areas of where I could invest the money and carefully chose a plan for my investment.

Have you seen the outcome you were hoping for?

My money has only recently been invested, but Nicola has followed up with phone calls.

What could they have done better?

Investing is new to me and I found that at the present time Nicola answered all my questions and went through all the possibilities which fitted my situation.

First impression from a user who is not yet a client

November, 2016

Overall

Please provide a brief comment about your experience with Nicola

Will be meeting with Nicole on the 11th. Will leave feedback after.

First impression from a user who is not yet a client

September, 2016

Overall

Please provide a brief comment about your experience with Nicola

I found Nicola Clevett extremely pleasant and very approachable. She answered all my questions fully and I shall use her services in the future.

First impression from a user who is not yet a client

March, 2016

Overall

Please provide a brief comment about your experience with Nicola

We did not use Nicola on this occasion but She was prompt on getting back to us and posted her card and service charges. Speaking on the phone She was very professional.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and needed professional help with the 'minefield' surrounding my pension and pensions in general, following the new legislation. Not being from a financial background I wanted to make sure I made the right choices and achieve the best outcome. I also felt I would be more comfortable talking to a woman, being quite a shy and reserved person.

How has Nicola Orchard helped you?

Nicola put me at ease straight away! She took the time to build up a rapport with me and explained everything in plain English, so I was in no doubt about my options. Nicola was a pleasure to talk to, but also very knowledgeable and I trusted her advice.

Have you seen the outcome you were hoping for?

Yes - Nicola has set up my pension plan, and I will be taking benefits from my 60th birthday in March. I felt Nicola had 'my best interests' at heart and she has become a 'friend' as well as my Adviser for the future.

What could they have done better?

Nothing at all.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

as indicated above.

How has Nicola Orchard helped you?

by providing advice in the areas required without the use of "jargon".

Have you seen the outcome you were hoping for?

yes, completely and ongoing.

What could they have done better?

no, she was excellent

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Pensions and retirement has changed considerably over the last decade and seeking advice has become increasingly important for me because, without it, I feel I could have made the wrong decision.

How has Nicola Orchard helped you?

Nicola looked at the whole package and explained the various choices available to me in a language I could understand. She was extremely knowledgeable and a pleasure to talk to.

Have you seen the outcome you were hoping for?

The recommendations were clear and concise and I am confident that my finances are now set to give me the maximum return available and the future looks bright.

What could they have done better?

I think Nicola had researched my situation and covered each and every option available to me, I don't think there was anything she could have done differently: it was an interesting and exciting review with the best outcome possible.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for a new mortgage deal and with so much choice in the market I felt I needed some help from somebody who deals with this day in day out.

How has Nicola Orchard helped you?

Nicola and her team were able to discuss different mortgage options with me to help me to plan for the future regarding other properties I wanted to buy. Nicola looked for the best way to structure my finances to achieve that with the lenders. As Nicola asked lots of questions about my finances to do with the mortgage she also discussed with me about other investment & savings potential and my pension planning.

Have you seen the outcome you were hoping for?

I have been able to get a mortgage which suits my needs thanks to Nicola. All paperwork was completed on my behalf and even the lenders were spoken to which saved me a lot of time and hassle. I think having someone who deals with this business on a daily basis meant that she was able to get things done very quickly. I also now have a good view on my savings plan and how that helps me with my pension and planning for retirement.