Reviewed for

Insurance and Protection ( 2 )

Mortgages ( 3 )

Pensions ( 17 )

Retirement income (annuities, drawdown) ( 5 )

Investments and Savings ( 23 )

Pension Transfers - Non Specialist ( 1 )

Inheritance Planning ( 2 )

Reviewers' assets

£500k+ ( 2 )

£200k - £500k ( 8 )

£100k - £200k ( 10 )

Up to £50k ( 2 )

£50k - 100k ( 4 )

Client reviews

First impression from a user who is not yet a client

April, 2018

Overall

Please provide a brief comment about your experience with Harry

Gave me the information I needed without the waffle.

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Good reliable pension advice.

How has Harry Masson helped you?

Harry was superb from start to finish with his understanding, advice and total professionalism.

Have you seen the outcome you were hoping for?

I am very happy with Harry`s sevice and have a clear plan and outlook with my pension investments.

Review from verified client

December, 2017

Overall

Advice

Value

Service

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To be able to have a secure future where I did not have to worry about money when I retire.the best places to get a good return on my savings.

How has Harry Masson helped you?

He talk through all options after asking me my views on what type of risk as far as savings are concerned. He explained all options and gave advice that was clear and u was able to understand.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I do think he was professional andevelopment thorough.I don't belive that I could have asked for more.information felt comfortable and safe in his hands

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Harry

Excellent service, very informative and totally professional. Just what I required.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was about to take early retirement and wanted advice on the most appropriate balance between pension, lump sum and investments.

How has Harry Masson helped you?

I had an initial meeting with Harry and he talked through a number of options and gave an initial view of what he would recommend. He gave a clear indication at that first meeting of what his costs would be to put the arrangements in place.

Have you seen the outcome you were hoping for?

Yes, Harry made all the arrangements and provided a file showing a summary of our discussions, what sums I had where, what was going to happen and how the plan supported my stated aims. There were a couple of things which Harry was able to advise me on which I had not been aware of and so I feel I am definitely in a better financial position taking that advise than I would have been otherwise.

What could they have done better?

Nothing obvious really

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Imminent retirement and need to review investments and income.

How has Harry Masson helped you?

Harry took the time and trouble to help us think through our needs and explain and suggest the options available to address these.

Have you seen the outcome you were hoping for?

Yes, we became clear about our goals and Harry has created a clear investment and income plan which he keeps under review.

What could they have done better?

I can't think of anything that could have been improved

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Life Insurance, Company Pensions, Sorting out all of our old pensions & a re mortgage.

How has Harry Masson helped you?

Harry is a fantastic Financial advisor who seams very passionate in his job, he explains everything very well and in terms I could understand. Harry completed all of the above for us.

Have you seen the outcome you were hoping for?

Yes we have. All products received are very well suited to our needs.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Harry was our advisor whilst he worked for a major building society and when he became an independent advisor we ensured he continued to operate on our behalf. My husband and I have also recently retired so we received our pension lump sums and we needed to invest our money to produce a reasonable return in these unsettled times.

How has Harry Masson helped you?

Harry helps us to understand the implications of investment. He knows us well and we keep him informed of changes in our lives to enable Harry to suggest the best possible return. He is very calm and professional and isn't fazed by our questions when we do not fully understand an issue.

Have you seen the outcome you were hoping for?

Yes everything recommended by Harry has brought about our confidence in his ability. He has never let us down and we trust him completely.

What could they have done better?

Nothing

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We had some money that we wanted to invest ahead of our retirement.

How has Harry Masson helped you?

Once we had made the decision to retire Harry guided us through the investment and savings process and advised us on our fiscal planning for our retirement.

Have you seen the outcome you were hoping for?

Very much so!.

What could they have done better?

Nothing I don't think! Harry is a very amicable and knowledgeable man and his advice to us has been invaluable - and he's always just a phone call away.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My long standing adviser retired and I was unhappy with his replacement.

How has Harry Masson helped you?

He completely reviewed my financial portfolio, recommended certain simplifying adjustments and proceeded to implement these at my request.

Have you seen the outcome you were hoping for?

Definitely. Through a very unstable period my financial position has largely been upheld.

What could they have done better?

I find it difficult to think of any major adjustments Harry could have made to the way he has helped conduct my financial affairs. He is easy to talk to. Explains every decision or suggestion at length - perhaps sometimes at too great a length! Is always available and always upbeat and cheerful.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has Harry Masson helped you?

Explained the situation regarding redundancy and retirement.

Have you seen the outcome you were hoping for?

The services provided are well up to expectations and have certainly saved me a lot of personal time and effort.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking for pension and investment advice.

How has Harry Masson helped you?

Harry is very helpful and friendly, he has given us advice on my husbands private pension and also on our investments. We have since recommended him to a couple of our friends in similar circumstances and would not hesitate to recommend him to anyone needing financial advice.

Have you seen the outcome you were hoping for?

Yes, as well as any investments seem to be doing in the current market.

What could they have done better?

Harry has always been very helpful and answered any queries very quickly.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

As I was coming up to Retirement age I needed advise regarding Final Salary pension with regards to the changes in the Government Regulations.

How has Harry Masson helped you?

He was able to transfer my Final Salary Pension from the scheme and gave me advise on the best possible solution for my circumstances.

Have you seen the outcome you were hoping for?

Yes and Harry still assists and gives me advise.

What could they have done better?

Harry is always available by email for support. I couldn't ask for better support!

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

New pension regs.

How has Harry Masson helped you?

Provide advise on pension transfers.

Have you seen the outcome you were hoping for?

Yes,.

What could they have done better?

Nothing, he was well organised, delivered on what I requested and honest & fair with his costs.

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Harry

Confident and extremely professional. Acknowledging and understanding our requirements making us feel comfortable that he could help us with our future finances. This is extremely important to us.

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Harry

Harry was very helpfull, he listened to my needs for retirement and explained in layman terms different options, i look forward to our next meeting.

First impression from a user who is not yet a client

January, 2016

Overall

Please provide a brief comment about your experience with Harry

Very friendly and personable. Clear professional advise and with clear options on how I may go forward.

First impression from a user who is not yet a client

March, 2015

Overall

Please provide a brief comment about your experience with Harry

Harry is very personable and the meeting was conducted in a very friendly but professional manner.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

We receive a professional service in a friendly and supportive manner. Harry puts us completely at ease and is happy to repeat anything we do not understand fully. He is patient and explains each step of the way. Should we need any support outside of his visit to us he is always happy to answer any queries we may have. Nothing is too much trouble and he seeks to ensure our hard earned finance is placed where it will be to our benefit . He ensures that all our risks are identified and will only suggest a product if it meets our criteria.

What could they have done better?

No Harry is a very experienced financial advisor

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

We found Harry to be a very personable man, able to explain things in a very understandable manner. He came up with ideas and suggestions for our investments that we would never have thought of. His attention to detail to find out about how we live, our attitude to financial planning and our goals for our future needs were second to none. His follow-up on our needs and requests that we have made to him, has been prompt and efficient and we feel "looked after" by him. I wouldn't hesitate to recommend Harry to you.

What could they have done better?

Not sure! So far we've been very pleased to have placed our trust in Harry, time will tell if this is rewarded.

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Harry

felt at ease, seems very knowlegable , hope to be in touch very soon

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Harry

Did not provide service I was looking for

Harry's reply

This lady contacted me in error wanting mortgage advice. I don't offer mortgage advice and I do not list mortgage advice as a service I offer on my VouchedFor profile.

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with Harry

Harry, realised that my wife and i were experienced investors and gave us some further suggedtions, which we will look into and may or may not go bsck to him on. Not because we dont have faith in him, but we already deal online with most of our financisl

First impression from a user who is not yet a client

December, 2014

Overall

Please provide a brief comment about your experience with Harry

Very good, very nice man explained all & took as long as needed. Will advise by 15th December if wish to take further.

First impression from a user who is not yet a client

December, 2014

Overall

Please provide a brief comment about your experience with Harry

very sattisfied

First impression from a user who is not yet a client

November, 2014

Overall

Please provide a brief comment about your experience with Harry

Punctual! Answered all my questions clearly and provided me with a lot of information that I had not even considered.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Outside UK

How has Harry Masson helped you?

Take time to obtain a complete overview of the current financial Situation. Come up with logical strategies for various eventualities. Is interested in a Long-term customer relationship rather than short-term gains.

What could they have done better?

Give an indication of the estimated time required for the discussion in advance.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Mr Masson is a very knowledgeable adviser who has an in depth knowledge of products on offer. He is very personable and approachable and easy it is easy to ask him questions and he responds in layman terms which are easy to understand. We have only done business with Mr Masson for a short while but he has clearly explained the fee structure we will be charged for his services and we feel that his charges are good value for money. Mr Masson understands our attitude to financial risk and offers advice as appropriate bearing in mind my husband has semi-retired and I will retire in a few years time. I would recommend Mr Masson to any body who is seeking financial advice.

What could they have done better?

I currently do not have any recommendations that I could offer Mr Masson. Maybe when we have known Mr Masson longer we will be able to comment what he could do better. Currently he is reactive and responsive. He returns my calls and as mentioned above responds to questions fully and in a manner a lay person can understand.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Advice from market knowledge to achieve agreed finacial plan

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Harry is a good communicator and explained clearly what was going to happen. I was totally ignorant of financial matters and Harry gave me enough confidence to go ahead with the plan, believing that he would handle everything well for me.

What could they have done better?

Can't think of anything.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Harry was easy to talk to and he understood my needs easily. Extremely happy how he gathered information and presented findings in a way I understood . Would happily recommend him to others seeking independent advice.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Harry is very patient and listens to our requests. We trust him in our planning for future investments etc.

What could they have done better?

We feel he is very efficient anyway so no real improvements required.

First impression from a user who is not yet a client

September, 2014

Overall

Please provide a brief comment about your experience with Harry

Helpful

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Adviser explains all aspects in detail and checks you understand. Adviser is friendly and easy to talk to.

First impression from a user who is not yet a client

April, 2014

Overall

Please provide a brief comment about your experience with Harry

He is easy to talk to, explains everythng, it was a good meeting

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Harry's approach to to financial advice is professional and meticulous. His attention to detail and customer service are second to none.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

I have found Harry to be very professional and knowledgeable on financial matters

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Harry has helped and looked after my finances for a number of years and is still doing so. He knows what I need and never tries to push me into something I don't want.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Harry has given me helpful, expert advice and support over the years. He takes time to explain things clearly and simply to me, as I am not a financial whiz. I highly recommend Harry.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Harry has provided me with excellent financial advice in a clear and concise manner. It has proved well founded.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in London

How has Harry Masson helped you?

I can confidently vouch for Harry's knowledge and professionalism. He takes on board your aims and concerns, and always has sensible suggestions. He is not pushy but responds quickly to queries. His advice has enabled me to save a good deal of money through tax planning and to feel much more confident about my financial future.

First impression from a user who is not yet a client

February, 2014

Overall

Please provide a brief comment about your experience with Harry

Harry gave me peace of mind and reassurance about my financial plans. He did not 'sell' me anything as it was not relevant to my current situation - this was in my mind, highly professional. Because of this I would recommend him to others and will use his

First impression from a user who is not yet a client

January, 2014

Overall

Please provide a brief comment about your experience with Harry

This was my first experience of a financial adviser. Mr Masson gave me support, encouragement and good advice. I felt safe to trust my money to him and his company

Review from verified client

January, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Harry has been looking after my finances for more than 15 years now. He has helped me on numerous occasions with investments, pensions and life cover. I have always found him very helpful and very easy to talk to. I wholeheartedly recommend him.

Review from verified client

January, 2014

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

Harry was my Financial adviser with Santander and I was very pleased with the way he helped me with my investments. When they stopped having financial advisers I managed to keep in touch with him and now he works independently I am happy for him to continue handling my investments.

What could they have done better?

I cannot think of any negative aspect of the work Harry does for me.

Review from verified client

January, 2014

Overall

Advice

Service

Value

Based in Essex

How has Harry Masson helped you?

Having known Harry for a number of years I was delighted when he was no longer connected with just one organisation, thus limited to their products. He gave a large number of examples of where different companies could assist my objectives. He is knowledgeable about current tax legislation - he reported on a number of issues relating to annuities.

Review from verified client

December, 2013

Overall

Advice

Service

Value

Based in Kent

How has Harry Masson helped you?

My wife and i have had our financial affairs dealt with by Harry for for the best part of a decade and i would have no hesitation in recommending him to anyone who needs sound, honest ,plain speaking advise, without feeling pressurised.

What could they have done better?

The plain honest truth is he does his job so well,he is a delight to deal with!