Reviewed for

Insurance and Protection ( 2 )

Pensions ( 29 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 12 )

Investments and Savings ( 23 )

Pension Transfers - Non Specialist ( 12 )

Inheritance Planning ( 2 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 6 )

Reviewers' assets

£500k+ ( 3 )

£200k - £500k ( 5 )

£100k - £200k ( 4 )

£50k - 100k ( 3 )

Up to £50k ( 2 )

Client reviews

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was totally in the dark about my pension

How has Paul Miller helped you?

He has explained and managed my fund expertly, achieving excellent results even in the current harsh economic climate

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don’t think he could have done anything better particularly considering the covid restraints

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I have been with Paul for many years from when he worked for different companies

How has Paul Miller helped you?

pointing me in the right direction on my savings due to the past 2 years of worldwide down turn, I am happy with the out come

Have you seen the outcome you were hoping for?

Happy with the outcome

What could they have done better?

I am a low risk investor, and am happy at that as Paul understands

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Prior to retirement needed to consolidate pensions for my future

How has Paul Miller helped you?

Advised and explained what was needed and suitable

Have you seen the outcome you were hoping for?

Yes pensions are healthy and making profits

What could they have done better?

Satisfied with the outcome

Paul's reply

Hi David Hope you are well Thank you for the taking the time to complete this review, any problems at any time let me know regards Paul

Review from verified client

March, 2021

Overall

Value

Service

Advice

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Investment for trust settlement

How has Paul Miller helped you?

Regular up dating of my portfolio by mail or phone

Have you seen the outcome you were hoping for?

Yes investments have proved excellent

What could they have done better?

Not that I knowI

First impression from a user who is not yet a client

February, 2021

Overall

Please provide a brief comment about your experience with Paul

He was very professional, asked me what level of risk I was happy to take with my pension fund and explained clearly the possible outcomes. A very trustworthy man.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Merseyside

What were the circumstances that caused you to initially look for an adviser?

options concerning increased income

How has Paul Miller helped you?

Describing clearly options I was unaware of giving me more confidence to make an informed decision on how to proceed

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

not aware of anything

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to upgrade my pension

How has Paul Miller helped you?

He upgraded my pension

Have you seen the outcome you were hoping for?

Unable to give feedback - to early to tell!

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Paul sorted my pension sharing order .

How has Paul Miller helped you?

Paul sorted all the forms needed to sort my pension out after divorce.

Have you seen the outcome you were hoping for?

Yes very straight forward and very helpful.

What could they have done better?

N/A

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Unsure how I first met Paul

How has Paul Miller helped you?

Paul advised on what product would suit me

Have you seen the outcome you were hoping for?

Yes the pension is performing as expected

What could they have done better?

Maybe explain charges a bit clearer

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Wishing to consolidate pension funds

How has Paul Miller helped you?

Provided sound and informed advice based on the level of risk I wished to take.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to date

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

transfer of a pension so i could drawdown

How has Paul Miller helped you?

he took the whole thing under his control

Have you seen the outcome you were hoping for?

yes pleased with the whole package

What could they have done better?

happy at outcome,dont know what else he could have done

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

This took place many years ago when first investing monies for retirement.

How has Paul Miller helped you?

Mr Miller advised myself and my late husband for many years on how best to invest for what would have been our future.

Have you seen the outcome you were hoping for?

Yes now that all investments have been in my name for the last 10 years i have seen them grow to allow me to have the retirement planned for.

What could they have done better?

My advisor could not have done better he has advised me through the years, working to give me a good retirement package.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

He was recommended

How has Paul Miller helped you?

He has always been there for us with all financial matters

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Looking ahead for financial security/planning in retirement

How has Paul Miller helped you?

Sound advice, always at the end of a telephone for any queries. Always extremely helpful.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I had a sum of money to invest and needed a reasonable amount of interest coming in and to provide me with some extra income.

How has Paul Miller helped you?

Paul spread out my investments into medium risk options that I was comfortable with. I have been able to take out sums of money to have work done on my property and change my car, also a monthly income to top up my pension.

Have you seen the outcome you were hoping for?

Yes I am very pleased with the outcome.

What could they have done better?

As far as I'm concerned Paul could not have done better.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Pension adviser

How has Paul Miller helped you?

Sorted my pension’s out

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing all is good

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

I had accumulated a variety of savings plans over time, and they needed a professional review to improve performance and provide a proper risk balance. Paul had been advising my mother, and she was very pleased with the performance of her investments, so I decided to approach him.

How has Paul Miller helped you?

He recommended rebalancing and improving the performance of my largest fund by changing to other subfunds within the main fund wrappper, as this was better than changing to a totally different fund wrapper, taking into account my tax situation.

Have you seen the outcome you were hoping for?

I was happy with the performance of the re-jigged fund, but we'll have to see how things go through these troubled times.

What could they have done better?

I can't think of anything to suggest, as Paul has been totally professional, has responded quickly to my my queries, and sent me additional documentation when I've requested it. The communications during the recent roller-coastering of the financial markets were reassuring.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

wanted advice on my pension as it was sitting dormant for a long time

How has Paul Miller helped you?

he reactivated it and moved it around to get me best value.

Have you seen the outcome you were hoping for?

yes it has all most doubled in value.

What could they have done better?

nothing

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I was contacted by Paul Miller through Avivia who were holding my pension pot

How has Paul Miller helped you?

By explaining all the different ways of accessing my pension in a way that was understandable

Have you seen the outcome you were hoping for?

The decision I made seems to be working at the moment. Once the mix-up with the payment days was sorted

What could they have done better?

Nothing, he exlained everything to me.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Pension pot to invest wisely

How has Paul Miller helped you?

talked through options His positive attitude helped turn a stressful decision into an easy choice

Have you seen the outcome you were hoping for?

Yes although the present pandemic has caused concern

What could they have done better?

At present their is nothing that I can think of.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Merthyr Tydfil

What were the circumstances that caused you to initially look for an adviser?

My previous advisor had ceased and was also tied to a bank. I needed to update my pension plans and couldn't find the Independent advisor I had used years ago who i had trusted. One of my Investments was being changed yet again by the company involved and I received a letter from Paul Millar to say his firm was taking over the management of that investment and did I need help with it. I sent him a letter and asked for his help. I wanted someone independent and am cautious with whom I will trust my information.

How has Paul Miller helped you?

I was given a thorough financial health check, risk assessment and provided with a detailed proposal to look though. The review is carried out annually which is what I wanted and I am updated via email and can check my Investments at any time if I wish.

Have you seen the outcome you were hoping for?

Yes, I am now happy with the investments I have and my pension plans. Paul listened to my concerns and took them into account when advising me. Also I have investments that work for me and are not tied to just one Company /Bank etc. You have the final say in what happens. My sister has also joined as a client with another advisor within the firm.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

I wanted to ensure my private pension and savings plans were the best for me and needed expert advice to guide me as I get closer to retirement

How has Paul Miller helped you?

He drew up new plans to match my circumstances, attitude to risk and goals. He's always very responsive to any concerns or queries I have.

Have you seen the outcome you were hoping for?

Difficult to say at this stage as my investments are ongoing. Of course the economic uncertainties that have arisen in recent years and their effects on the stock market are currently making things extremely difficult for investors I think, but I have great confidence in Paul Miller's guidance.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Me and my wife wanted to invest some savings and were also looking at life reassurance and pensions.

How has Paul Miller helped you?

He gsvd us great advise and showed us some products he thought would work for us.

Have you seen the outcome you were hoping for?

As the last few years have been rather mixed I'm sure the investment could have done better, though overall we are pleased with the results.

What could they have done better?

Predicted Brexit, austerity and Covid19!! Seriously though ad this isn't possible we were aware of the ups and downs that could happen so not sure there was anything else Paul could have done.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I had a number of pensions with different companies and was looking to consolidate these.

How has Paul Miller helped you?

Paul advised on the best way forward to achieve my goals. He has initiated a single home for my pension savings and continues to regularly advise me on current and possible future trends, assisting with making decisions about which funds it might be beneficial to move my money into for the best returns.

Have you seen the outcome you were hoping for?

Obviously with the Covid pandemic, most investments have taken a hit recently, prior to this my fund had been building nicely. Hopefully it will now start to recover. Paul carries out an annual review of my investments to assess my ongoing attitude to risk and advise on whether any monies should be moved to alternative funds.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Originally self invested in various private pensions and PEPS/ISA's. Eventually these investments required professional handling as complications arose over time.

How has Paul Miller helped you?

Paul was involved with wife's NHS pension at LV so after chatting with him about my circumstances he outlined a plan to merge my disparate pensions and to plan my various equities under one umbrella.

Have you seen the outcome you were hoping for?

Yes, my various pensions were invested in one private pension which has inbuilt protection and minimum guarantees. My equities are weathering the financial difficulties seen of late due to wise investments.

What could they have done better?

We all would like better returns on our investments but there is a trade off with safety.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Originally it was for additional investment planning via ISAs. Subsequently Paul contacted me last year about transferring my various company pension funds to a SIPP.

How has Paul Miller helped you?

Paul got me to fill out a financial risk analysis and then we discussed options for a SIPP. Based on that he advised the Aegon SIPP I now have. We also agreed to change the funds for my Cofunds ISA to provide better exposure. I found his advice very helpful and he would readily answer any questions or concerns I had. (I might add he very patiently answered my many queries!). Paul is always very responsive and contacts me ASAP to discuss questions I have.

Have you seen the outcome you were hoping for?

Yes. Overall (notwithstanding the global economic impact due to the pandemic) my investments have performed well. Time will tell as these have only been in place since October 2019 but I am pretty confident based on what I've seen so far.

What could they have done better?

I can't think of anything really. Happy so far!

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

To better manage my numerous pensions

How has Paul Miller helped you?

Paul advised me throughout and arranged the consolidation of a number of my pension funds. He also invested it a in more diverse portfolio with the pension provider than had previously been used

Have you seen the outcome you were hoping for?

Yes, I feel confident in how the funds are now managed.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My age and pension advice

How has Paul Miller helped you?

He took control of what I didn’t understand and put it in terms I understood.

Have you seen the outcome you were hoping for?

Yes most certainly !!

What could they have done better?

He did all I wanted so no more that I can see.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Trying to bring pensions together and improve future funds

How has Paul Miller helped you?

Explained processes, helped tie in separate pensions and regular reports on how they funds are being invested

Have you seen the outcome you were hoping for?

Things were going well before Covid 19, so obviously all markets are suffering now.

What could they have done better?

Paul is very good at staying in touch. Nothing to add here.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Inheritance for my son and insurance on a mortgage.

How has Paul Miller helped you?

Invested the money from the inheritance

Have you seen the outcome you were hoping for?

Not as yet but it is still very early days but i have full confidence in what Paul does and i am happy to speak to him on the services Hoyl can provide.

What could they have done better?

Generally happy all round with the service provided.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

For advice for my investments when I retired

How has Paul Miller helped you?

My original advisor “moved on” and I was put in touch with Paul’s firm. He reviewed my investments and brought them up to date

Have you seen the outcome you were hoping for?

With Paul’s advice my investments have done well. Though my recent statement showed funds had gone down, no doubt due to Covid 19!

What could they have done better?

I am very happy with my financial advisor

Review from verified client

June, 2020

Overall

Value

Service

Advice

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

1. I needed to consolidate and review my Stocks and Shares ISA to ensure the risk level of the portfolio was accurate as I approach retirement. 2. I needed to consolidate my four old pensions from previous employment, together with my current Executive Pension, into one modern and flexible SIPP.

How has Paul Miller helped you?

Two reports prepared (Stocks & Shares ISA and Pension) outlining my options for change and future management of the investments. Then implementing those recommendations effectively according to my instructions.

Have you seen the outcome you were hoping for?

Yes, all transfers to the new platforms successfully completed and queries along the way efficiently resolved.

What could they have done better?

Nothing; I am fully satisfied with the level of service and outcomes. Good levels of communication at all times.

Paul's reply

Should have been out of 5 and very good review but only given 1 not sure if this is what was meant

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

To get the best possible advice i could on my personnel pension.

How has Paul Miller helped you?

He searched the markets for the best possible pension plan to suite my needs.

Have you seen the outcome you were hoping for?

I am more than happy with the advice i have received and how my pension is doing.

What could they have done better?

From my point of view and the way Paul has helped I do not think he could have done any better than he has for me and looking after my pension plan.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs, now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Had investments that I needed advice on.

How has Paul Miller helped you?

Structured a plan

Have you seen the outcome you were hoping for?

Very much so

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Clear direct and concise advise

How has Paul Miller helped you?

Gave very uncomplicated clear advice regards investments.

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

The security of good advice.

How has Paul Miller helped you?

Paul has always been able to explain information in an understandable way.

Have you seen the outcome you were hoping for?

We have been very happy with all information we have received. I

What could they have done better?

In our case everything was explained in a clear and understandable way.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I was approaching an age where circumstances in my working life would be changing and I felt it necessary to seek financial advice to assist me in making informed choices.

How has Paul Miller helped you?

From the start of our relationship I was comfortable. Certainly for me it was important to be relaxed with Paul and confident in his advice. He assisted me to transfer my pensions, policies and savings into a Pension Portfolio that should help me maximise my funds ahead of my planned retirement.

Have you seen the outcome you were hoping for?

There have been significant steps forward and even during these economically difficulties Paul has ensured my financials have received the best possible opportunities.

What could they have done better?

At this moment in our relationship I could not have expected more from Paul. At each step of the way he has kept me informed and has done everything promised on a timely basis.

Paul's reply

Hi Alan Thanks for your kind words and appreciate your faith in myself and Hoyl I hope you are both well and will speak to you soon regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Had an inheritance, and wanted some good advice.

How has Paul Miller helped you?

Paul's been great!!. Did have a financial who happened to move on, and let me down. Paul stepped in, and has been great to deal with.

Have you seen the outcome you were hoping for?

Pretty much so, bearing in mind the present financial situation.

What could they have done better?

Nothing really, apart from maybe three meet ups a year to see how investments are shapeing up

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Down

What were the circumstances that caused you to initially look for an adviser?

I wanted advice on managing my pensions

How has Paul Miller helped you?

Paul was a great help, he advised me to combine my pensions and that has paid dividends. He also listened to my needs and his alive has been first class.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don’t believe he could have done any more for me, I am delighted with his guidance.

Paul's reply

Thanks for your kind words and I appreciate your support over the years while looking after your financial needs now and long term regards Paul

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I needed investment advice on my money left from downsizing in order to help finance my retirement.

How has Paul Miller helped you?

Listened to my needs and ambitions and advised accordingly.

Have you seen the outcome you were hoping for?

Yes very much so even allowing for Covid19.

What could they have done better?

Nothing.

Paul's reply

Thanks for your kind words and appreciate looking after your financial needs now and long term regards Paul