Reviewed for

Insurance and Protection ( 21 )

Mortgages ( 26 )

Pensions ( 42 )

Equity Release ( 2 )

Retirement income (annuities, drawdown) ( 12 )

Auto Enrolment ( 3 )

Investments and Savings ( 38 )

Pension Transfers - Non Specialist ( 16 )

Inheritance Planning ( 14 )

Long Term Care ( 3 )

Pension Transfers - Specialist ( 7 )

Reviewers' assets

£500k+ ( 14 )

£200k - £500k ( 9 )

£100k - £200k ( 3 )

£50k - 100k ( 4 )

Up to £50k ( 11 )

Client reviews

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

our bank Manager introduced him to help us plan for the future

How has Chris Broome helped you?

he was and is amazing always there for a chat and gives great advise does everything for you for a fee of course, knows his stuff full of good knowledge and very calming.

Have you seen the outcome you were hoping for?

not yet but im sure we will in the future as its the future which is more important to us.

What could they have done better?

i dont know what he could do better as its all great for now

Chris's reply

Thank you for taking the time to leave a review. I'm delighted we're working together and I look forward to the many conversations we will have over the coming years.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

We felt that it was the right time

How has Chris Broome helped you?

He opened our eyes to investing

Have you seen the outcome you were hoping for?

A work in progress!

What could they have done better?

Nothing!

Chris's reply

Thank you for taking the time to leave a review. I'm delighted we're working together and I look forward to the many conversations we will have over the coming years.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

Becoming a business owner and the business began to grow and so did our financial situation did, not knowing what to do this was the best way of getting advice and support.

How has Chris Broome helped you?

Not sure if the box is big enough but, in every way possible Chris helped us to understand of financial future and put a structure in place to make our lives a little easier not have to worry. Also supported us through more personal elements of future plans and the list goes on.

Have you seen the outcome you were hoping for?

Yes, completely a greater understanding of our future for us and our family.

What could they have done better?

The one thing i can say, don't stop doing what your doing sometimes we can get steered off our path by others, and this can be catastrophic to anyone so keeping looking forward and focused.

Chris's reply

Thank you for taking the time to leave a review. I'm delighted we're working together and I look forward to the many conversations we will have over the coming years.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to move house but ended up looking at all our finances and doing a financial plan for our future.

How has Chris Broome helped you?

Chris has helped us create investments for ourselves and children’s future. He had also helped with our private pensions and recently looked at mortgages for our potentential house move.

Have you seen the outcome you were hoping for?

We have only been working with Chris for just over a year but we are pleased with how smoothly things run and the simplicity of using the products in place.

Chris's reply

Thanks for the feedback, it's appreciated. Certainly a great deal of time and resource went into ensuring your business plans were brought into focus, and then to ensure your personal plans were simplified with the right financial plan put into action. With hope you will see the increased value this has delivered to you in good time. Excited to see how the business develops!

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

With a fast growing business, we wanted to ensure we had our business and personal finances aligned to maximise our earnings.

How has Chris Broome helped you?

Chris presented us with a financial life plan, tidied up our pensions and offers clear advice with regards to the separation between business and personal assets.

Have you seen the outcome you were hoping for?

We're in the very early days but it's positive so far!

Chris's reply

Thank you for taking the time to leave a review. I'm delighted we're working together and I look forward to the many conversations we will have over the coming years.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

Looking for a new house and a change in personal circumstances

How has Chris Broome helped you?

Chris advised on mortgages and insurance as well as a longer term plan looking at my financial future

Have you seen the outcome you were hoping for?

Yes, I found Chris to be very personable and knowledgeable, but more importantly I feel that he is genuinely looking to help and look after my best interests, which is great. He has done a great job for me and I look forward to working more with him going forward.

What could they have done better?

Honestly, can't really point at anything, Chris has been superb and made the whole thing very easy for me.

Chris's reply

Thank you for taking the time to leave a review. Delighted you're happy with the work so far, and I too look forward to working you again in the near future.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Had a sizeable amount of cash just sitting in a current account with no real plan of what to do with it but also had some future plans that I wanted to progress. These included ensuring any investments would have the right level of inheritance protection for my children and as I moved toward retirement and that my income levels would enable a higher degree of spend on other aspects such as travel.

How has Chris Broome helped you?

Chris understood exactly what I was aiming to do and proposed not only a suitable investment portfolio but also constructed a life plan ensuring both my children were protected from high levels of inheritance tax and that I could achieve my goals for the progression into retirement.

Have you seen the outcome you were hoping for?

Very much so - now feel much more comfortable that my future financial situation is well thought out and that I have that security for my children. Regular reviews of my situation and lifestyle enable fine tuning of the life plan to ensure it continues to meet my needs.

What could they have done better?

Difficult question to answer as from an investment perspective there are always numerous options to take - however I am pleased with the existing situation.

Chris's reply

Thank you for taking the time to leave such an honest review. I'm looking forward to the many conversations we will have, and seeing how your travel plans develop over the coming years.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

On retirement we needed advice on personal pension consolidation, the pension lifetime allowance, maximising income from existing investments and inheritance tax planning.

How has Chris Broome helped you?

We had a number of meetings with Chris to discuss our existing financial arrangements and his recommendations for meeting our objectives. A number of inheritance tax strategies were considered before we decided on the most appropriate approach for our circumstances. Our personal pensions have been consolidated and re-invested to an agreed strategy. Chris has always been available to deal with our queries quickly and effectively.

Have you seen the outcome you were hoping for?

So far, so good.

What could they have done better?

We have no suggestions to make since we have been entirely happy with Chris's approach and recommendations.

Chris's reply

Thank you for taking the time to leave a review and becoming a client of Longhurst. I'm looking forward to the many conversations we'll be having, and watching in awe as your new and improved vegetable garden develops! :-)

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Reaching 55, need to consider retirement options

How has Chris Broome helped you?

Helped me agree a Lifetime Financial plan including setting up my own Pension arrangements

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

Met me sooner

Chris's reply

Thank you taking the time to leave a review, it's highly valued. And sorry we didn't meet at earlier age and get the life plan underway sooner! But we've met now, and your plan is in full force. I look forward to the many positive and fun conversations we'll be having.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

I had a defined pension in the UK that I wanted to transfer. An added complication was that I live abroad. My husband and I had also accumulated fairly significant savings which we needed advise on how best to invest.

How has Chris Broome helped you?

After having spoken to 3 other IFA’s, I felt that Chris was the right fit for us. This was primarily because he listened and demonstrated that he fully understood my pension situation which was a little complex because of various factors. In addition to his knowledge, he was professional but also very open and friendly. Overall, my husband and I felt he was the right fit for us.

Have you seen the outcome you were hoping for?

Chris managed to release my defined pension within a timeline that was tight and complex. I am very happy with the outcome, time will tell if my new portfolio will perform as expected, however I am very happy with the spread of risk. In terms of our saving investment advice, my husband and I are pleased with that outcome too.

What could they have done better?

Our experience of Chris and his team has been first class, I honestly have no feedback for improvements at this time.

Chris's reply

Absolutely delighted to be of assistance to your household. I've loved our conversations, and look forward to many more. Enjoy your travels and speak soon :-)

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Proper independent financial advice after years of a fragmented approach

How has Chris Broome helped you?

Chris changed my mindset from living to work to working to live. We discussed my dreams and desires for a good life for me and my family; not just an isolated discussion on finance. He showed me that all was possible with the right advice, pace, investment strategy and focus

Have you seen the outcome you were hoping for?

Absolutely. Chris is a trusted advisor and counsellor. I know that he has my back when it comes to me realising my desired future.

What could they have done better?

I love numbers; so more explanation of the assumptions made and figures would be good.

Chris's reply

Thank you for the kind feedback. It's been an absolute pleasure to have been a small part of your life planning to date. And if it's numbers you want, numbers you shall have ;-)

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I wanted to move two frozen pensions.

How has Chris Broome helped you?

Chris did everything, all I had to do was make a couple of phone calls to get transfer out statements, he then talked me through my options, helping me understand the jargon, kept me informed every step of the way.

Have you seen the outcome you were hoping for?

Yes, definitely.

What could they have done better?

I felt that he did everything I needed.

Chris's reply

Thank you for taking the time to leave a review. I've loved working with you and look forward to many years of positive and fun conversations, plus of course ensuring you live a life without fear of running out of money.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Retirement planning and Efficient tax planning.

How has Chris Broome helped you?

He showed and proved to us we could become debt free and retire earlier than expected, making most efficient use of the tax benefits on offer through pension contributions.

Have you seen the outcome you were hoping for?

We’re on course to achieve our goal, with consolidating several pension policies and using carry forward to maximise the contributions.

What could they have done better?

Provided the 6 numbers for the £170million euro millions ticket ! Epic fail.

Chris's reply

I'm sorry about the £170m lottery fail ..... :-) I couldn't be happier with your honest feedback. Thank you for taking the time to leave a comment. I look forward to many more years of life planning discussions, motorsport debate, and supporting your exciting future.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

.

How has Chris Broome helped you?

.

Have you seen the outcome you were hoping for?

.

Chris's reply

Thank you for taking the time to leave some star reviews - appreciating that the majority of the specific financial advice was given to your spouse. We're looking forward to delivering continued value, across both financial advice, and more importantly, life planning and life outcomes :-)

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I wanted advice on my final salary pension

How has Chris Broome helped you?

Explained all my options and made it possible for me to take early retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He is always their for me at the end of the phone at any time, he couldn't do any more

Chris's reply

Thank you for taking the time to leave feedback on the service Longhurst delivered. Let's get planning some more global adventures!

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

I neede some advice on consolidating some company pensions.

How has Chris Broome helped you?

Chris carried out an assessment of each of my company pensions and advised the best way forward, consolidate some but retain others.

Have you seen the outcome you were hoping for?

Yes, I am now in control of my funds and can decide where the funds are distributed as inheritance.

What could they have done better?

Nothing that comes to mind, I travel a lot and Chris has always been flexible in setting up meetings and the location of the meetings.

Chris's reply

Thank you for taking the time to leave feedback on the service Longhurst delivered. We're delighted you're happy with the outcome and look forward to working with you on both your personal and family-focused life planning.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Consolidation of several pensions, financial planning for the future, consolidation of debts

How has Chris Broome helped you?

Chris has helped me consolidate my pensions into one pot, reduce my overall debt, and created a financial plan for my family’s future.

Have you seen the outcome you were hoping for?

Yes, debts reduced, pension pot increasing year on year

What could they have done better?

Nothing, exceptional service & knowledge of the industry. Chris is always available for help & advice.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

We was at a stage in our life when we wanted to start planning ahead and needed good solid advice .

How has Chris Broome helped you?

Chris organised Life insurances , inheritance tax policies and advice . Personal Pensions just to name a few areas .

Have you seen the outcome you were hoping for?

The foundations of what and why we started the processes are firmly imbedded though the help of Chris .

What could they have done better?

I think in general terms Chris has done everything we have asked of him .

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Lost faith with current investment advisor

How has Chris Broome helped you?

Transparency Clear Logical Trustworthy

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Chris's reply

Thank you for taking the time to leave a review. I'm focused on ensuring you continue to receive a trusted service, one that spans a lifetime. Speak soon!

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

We'd don some of the other significant stuff in our lives, including a recent move and we wanted to plan properly for our future.

How has Chris Broome helped you?

He walked us through the possible actions and listened to us. He adopts a holistic approach and facilitates good conversations so you can explore matters fully and have a good think.

Have you seen the outcome you were hoping for?

It's early doors - but yes, things are taking shape.

What could they have done better?

Can't think of anything - we're comfortable with Chris's approach.

Chris's reply

Thank you for your feedback and comments. We're delighted to be working with you and your family, and look forward to many more years of good conversations and great life outcomes.

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Chris

Have not used Chris ,so I cannot comment

Chris's reply

** Note** This individual made an online enquiry in error. We spoke for 1 minute where he confirmed he did not need my services. VouchedFor confirmed the enquiry was invalid but have allowed this first impression (of 3/5 star) to be visible. I have requested it be removed as it's not a true (or fair) reflection of my work.

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on a pension transfer options.

How has Chris Broome helped you?

Chris assessed my existing pension arrangements and advised how best to restructure them for my intended retirement plans.

Have you seen the outcome you were hoping for?

Yes, very much so

What could they have done better?

Nothing. Chris travelled to London to meet with me, So I didn't have to travel.

Chris's reply

Thank you for taking the time to leave feedback on the service Longhurst delivered. We're delighted you're happy with the outcome and look forward to working with you on both your personal and family-focussed life planning.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needed assistance re tfring a final salary pension to a personal pension.

How has Chris Broome helped you?

Provided impartial advice on the pros and cons of doing so and , once I had decided to proceed, made it a very smooth and easy process with minimum hassle at my end.

Have you seen the outcome you were hoping for?

Yes. Pension now with a major name in the industry with the funds invested as per my financial risk profile. Chris understood my needs and executed according to these. Product was matched to my requirements, not the other way round.

What could they have done better?

N/A

Chris's reply

Thank you for your constructive feedback, I appreciate the comments. It's been a pleasure supporting you with your financial planning to date; I look forward to working alongside your family for many decades to come. Speak soon.

First impression from a user who is not yet a client

November, 2017

Overall

Please provide a brief comment about your experience with Chris

Chris took time to understand our financial position and aspirations. However we'll not be moving forward with Chris as we're looking to set up a SSAS pension scheme which Chris company doesn't specialise in.

Chris's reply

Hi Jane. Thank you for the feedback. As discussed I do provide SSAS and SIPP advice to clients but you were seeking a one-off transactional service, which does not fit the client profile I typically work with. I wish you success with the IFA introduction I made for you. I will always be available should you need further guidance.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We required a complete review of our family's financial position with a view of simplifying or affairs, improving tax efficiency, and making sure we're prepared for retirement.

How has Chris Broome helped you?

Chris asked us questions that we'd never been asked before by a financial planner, including our dreams for the future not just for us but also our children. He then produced a comprehensive report outlining all of the strengths/weaknesses of our current arrangements, with supporting advice on how to improve things.

Have you seen the outcome you were hoping for?

In simple terms yes. Our admin has reduced, our affairs simplified, and we feel more in control of the coming months and years ahead.

What could they have done better?

Nothing to note.

Chris's reply

Thank you for the feedback and comments, as always I appreciate the time spent on this. Clearly delighted you're happy with the service to date; I take my role as your financial steward very seriously and look forward to seeing your family prosper in the coming years.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

having used a pay as you go advisor in the past I was familiar with the system. Our existing advisor was in the process of retiring and having dealt with MRIB for over 30 years I felt comfortable with using any of their services.

How has Chris Broome helped you?

brought us up to speed and helped focus our thoughts on actions and consequences.

Have you seen the outcome you were hoping for?

the results of all the changes have yet to be realised, but at the very least all has been simplified and easier to manage and monitor.

What could they have done better?

customer service very good, but it is important to move forward continually with a changing investment market in these times very good overall

Chris's reply

Thanks for the feedback John, it's appreciated. Certainly a great deal of time and technical resource went into simplifying and putting the right plan in place for your family, including a number of post advice variations. Hopefully you'll see the increased value this has delivered to you in good time :-)

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for good and sound advice on pensions including withdrawal from final salary pensions and the options for products like drawdown and annuity. It was important for me that I spoke to someone qualified and certified to be able to give the best advice.

How has Chris Broome helped you?

Over the course of a few meetings/discussions Chris took time to understand the requirements and subsequently explained the options, the benefits, the risks and the costs. Also to ultimately recommend suitable products to choose from.

Have you seen the outcome you were hoping for?

So far the products chosen seem to be delivering as expected, the funds have been transferred, the paperwork completed and I have seen the results.

What could they have done better?

Not sure Chris could have done more than he did - he kept communication well, seems very thorough and considered in his approach and ensured we were kept up to date on progress as the process progressed and the schemes were set up and the monies transferred.

Chris's reply

Thank you for the feedback Rob, I appreciate your time completing this. I'm delighted that we're working together and that you've chosen me to be your family's trusted adviser; I will not let you down.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

pension consolidation, financial review.

How has Chris Broome helped you?

understood requirements, explained options and costs/charges,followed up constantly and effectively.Always available to answer or explain.

Have you seen the outcome you were hoping for?

So far yes, will be an ongoing review process.

Chris's reply

Hi Ricky. Thank you for for the feedback, I appreciate your time doing this. Delighted we're working together and look forward to seeing your 2018 plans come to fruition.

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I wanted conformation of the pension regulations relating to personal pensions and flexible draw-down after the age of 75.

How has Chris Broome helped you?

Chris listened carefully to my provisional plans for for my personal pension savings before advising how I could ensure that I maintained control of my pension savings beyond the age of 75.

Have you seen the outcome you were hoping for?

I have seen the outcome I was was looking for.

What could they have done better?

When taking measures to secure my pension savings I looked for guidance to confirm that I had understood the regulations correctly. MRIB offered an independent financial advice service with specialist knowledge of the UK pension market. Chris Broome listened carefully to my intentions before providing thoughtful advice on how I could proceed. When providing advice he was personable and professional. Based on my experience, I have no hesitation in recommending MRIB to anyone requiring their services.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. Hope you're both enjoying time with the grandchildren!

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to consolidate several pension plans.

How has Chris Broome helped you?

Chris reviewed our policies, and gave good advice about which should be left alone, and which we could consolidate.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Chris made a great report, I dont think there is much I would change

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. I am here when you next need advice or support.

Review from verified client

August, 2017

Overall

Service

Value

Advice

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Having been left a reasonable sum of money I wanted to ensure it achieved capital growth and was protected as much as possible from IHT for the benefit of my children.

How has Chris Broome helped you?

Having accurately assessed my current financial, lifestyle situation and attitude to risk Chris proposed a number of solutions clearly defining the pros and cons of each. We then carefully reviewed the options and agreed on the most suitable approach that I felt comfortable with. Even though I work in the Financial sector Chris still clearly explained the immediate and longer term benefits of the selected solution.

Have you seen the outcome you were hoping for?

I feel very comfortable with the solution and more secure that my estate is now well invested and protected with the right level of flexibilty allowing immediate access should I require it and that it is protected from IHT for the forseeable future. Although it is still early in the solution life cycle the products chosen fit well with my needs. There is no doubt that having independant advice provides a much better insight into the long term planning aspects and offers a much clearer insight into potential opportunities - it is very easy just to adopt the 'what you know' scenario rather than seeing the bigger picture.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. Look forward to speaking with you again in due course.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement and felt I needed some advice and guidance with regard to my pensions and investments.

How has Chris Broome helped you?

He thoroughly analysed my financial position and recommended a comprehensive plan to take me in to retirement.

Have you seen the outcome you were hoping for?

I have proceeded with Chris's initial recommendations, however, it is too early to assess the performance of these.

What could they have done better?

Nothing really. Everything was comprehensively explained at each stage of the process. I never felt pressurised.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. I look forward to hearing all about your plans and adventures!

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Divorce and mortgage capacity.

How has Chris Broome helped you?

Very quickly understood the facts. Very warm and understanding and extremely responsive.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, I really can't fault him.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. Delighted I could be of assistance during this life transition.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I had recently received a serious medical diagnosis, and was unsure on my options to get a mortgage.

How has Chris Broome helped you?

Chris listened to my problem and instantly put me at ease - after feeling like my options had completely closed off, he took the time to sit and listen to my problem, asked good questions and gave clear and transparent advice. For a sensitive issue, Chris was completely professional all the way through and didn't shy away from giving me some hard truths at times which the situation called for.

Have you seen the outcome you were hoping for?

Yes - Chris and his team have been a tremendous help - and also a good source of knowledge all the way through the process. I have intentions to use him again and would not hesitate in recommending him.

What could they have done better?

Nothing!

Chris's reply

Thank you for taking time to provide constructive feedback Sean, I respect you immensely and the courage shown during these times. Congratulations on your recent engagement, I look forward to the stag-do ;-)

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I always review my finances annually and this time I sought some help as it was becoming more conokex.

How has Chris Broome helped you?

Chris sat and listened, asked good questions and then gve solid advice around mortgages and pensions - no pressure just very transparent and logical advice.

Have you seen the outcome you were hoping for?

So far yes.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

We required help to decide on appropriate pension arrangements for myself and my husband.

How has Chris Broome helped you?

We had a long initial meeting with Chris in which he took the time to ensure he understood our needs and preferences. He provided clear information and explained areas that we were less certain about.

Have you seen the outcome you were hoping for?

We received a very friendly and personal service from Chris and his team, and it felt as if they looked at our individual situations in great detail. We were happy to follow their recommendation and feel comfortable that our plans for retirement are sound and based on solid advice.

What could they have done better?

We experienced a couple of teething problems due to new software being used by the firm. However, the team were always extremely quick to respond and resolved all issues very promptly and competently.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. I look forward to meeting the rest of your team in December!

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needed advice.

How has Chris Broome helped you?

Very professional and likeable from the start, put me at ease with my financial position.

Have you seen the outcome you were hoping for?

Definitely.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

March, 2017

Overall

Value

Advice

Service

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I am taking early retirement and was looking for advice/information about the Life Time Allowance.

How has Chris Broome helped you?

He asked very pertinent questions of me and my plans for the future. He explained it clearly in language I understood. Getting me to apply for the Individual Protection 2016 has made my retirement pot much better.

Have you seen the outcome you were hoping for?

It was very clear what Chris was recommending and made making the decsison about my pension options much easier giving me am outcome that suits me and my family.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Chris has provided an on going service to both the Company and to individual staff members for a number of years. Included in this was more recently with extensive assistance in auto-enrolment.

How has Chris Broome helped you?

On going periodic office visits for any staff member as well as full assistance in market analysis for auto-enrolment staging date.

Have you seen the outcome you were hoping for?

With respect to auto-enrolment the report and recommendation were very clear and concise to enable the Company to make a informed decision. Chris produced various documents including a presentation to all staff to assist in their respective decision making.

What could they have done better?

Completely satisfied with the service provided

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

I am approaching retirement and needed some advice on my options and possible actions to maximise the output from my penion plans.

How has Chris Broome helped you?

Chris provided a very structured response which gave me confidence in the options and possible outcomes.

Have you seen the outcome you were hoping for?

It is still early days but the progress so far has been as predicted by Chris and his team.

What could they have done better?

I approached five providers before I selected Chris. The friendly approach and straightforward responses were what gave me the confidence that I would benefit from the process which Chris described.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

need to source a reliable and trustworthy professional to guide me to make decisions that are aimed at helping me fund m y retirement in the best possible way, given the turbulence of world markets coinciding with my retiring.

How has Chris Broome helped you?

He visited my home where there was space to look at a variety of different options. I was given time to build up a relationship, and things were claraified further by a second home visit prior to my decision to appoint him to be my financial adviser going forward.

Have you seen the outcome you were hoping for?

No, as Brexit occurred, which I gave instructions to Chris Broome to take account of. My pension fund is currently held on a cash platform until the investment climate stabilises.

What could they have done better?

It is too soon to make constructive suggestions since I have only been thus far supported by Chris Broome for a very limited period of time.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Auto enrolment for my business and Mortgage planning and advice.

How has Chris Broome helped you?

He has set us up with new business life insurances, given us advise on saving for our mortgage and also started our auto enrolment process.

Have you seen the outcome you were hoping for?

ye. Chris was very professional whilst being very frank with his advice.

What could they have done better?

I don't feel he could have done anything better- however this is our first experience of Financial advisers so I have no other reference.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Workplace Pensions.

How has Chris Broome helped you?

He advised and helped implement our new Company Pension scheme taking time to meet and discuss our requirements.

Have you seen the outcome you were hoping for?

Yes - our new Pension scheme is in place.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

An inheritance.

How has Chris Broome helped you?

In his professional advice on how to invest and also how to spend wisely, Chris has always been personable as well as knowledgeable, allaying any anxieties I may have about the future. He is always approachable and I feel able to discuss with him my often-changing plans and priorities. I am reassured by the advice that he has provided and appreciate his recommendations and assistance.

Have you seen the outcome you were hoping for?

It is fairly early days but so far I am confident that I am receiving excellent financial advice.

What could they have done better?

n/a

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. Delighted to working with the whole family, I look forward to hearing about your future plans.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to raise some capital for a home extension - Chris successfully assisted with this.

How has Chris Broome helped you?

He looked at Market options that suited my age and profile.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Chris and his team did OK

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

July, 2016

Overall

Value

Service

Advice

Based in London

What were the circumstances that caused you to initially look for an adviser?

Mother passing away and receiving a large sum of inheritance.

How has Chris Broome helped you?

Explained the ins and outs of where to invest my money and why. Gave advice when I decided to purchase my first property and is always on the other end of the phone if I have any concerns.

Have you seen the outcome you were hoping for?

Yes I have. Very impressed with the outcome.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Many years ago we were looking for a Mortgage and were given the contact details for Chris.

How has Chris Broome helped you?

He helped us find the best Mortgage possible and has also helped us with investments for ourselves and my Family.

Have you seen the outcome you were hoping for?

Yes, Chris has always been available for help and advice and we are now in a better position financially because of this. I would recommend Chris to anyone looking for advice and have done on my occasions.

What could they have done better?

N/A

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

First impression from a user who is not yet a client

March, 2016

Overall

Please provide a brief comment about your experience with Chris

I had an excellent initial meeting with Chris.

Chris's reply

Hi Paul. Delighted you saw value in the meeting we had. I'm equally delighted that I am now your family's financial planner, a position I take very seriously.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Needed confirmation from a professional on how to invest my savings on a secure product.

How has Chris Broome helped you?

Chris gave me great advice and investment options.

Have you seen the outcome you were hoping for?

Yes.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. I hope Argentina is treating you well my friend.

Review from verified client

February, 2016

Overall

Service

Value

Advice

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I required advice on a financial issue and was introduced / recommended to Chris.

How has Chris Broome helped you?

Chris has helped my family in many different aspects of financial advice and I personally have found his honesty and advice refeshing in an industry that has been tarnished with sales people.

Have you seen the outcome you were hoping for?

For my family it's an ongoing project. But happy with the current position .

What could they have done better?

I feel Chris is still striving and learning and in this case I am happy with everything at present.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. I look forward to a life-long relationship, and of course the occasional beer post-annual review meeting :-)

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

over a number of years Chris has helped and advised on all my mortgages from my very first home purchase right up to current day. With starting a family i also sought advise on pension schemes.

How has Chris Broome helped you?

Chris clearly outlined all options available for my Mortgages, and pension schemes. This was all done with a perfect mixture of friendly and professional advise. I felt he took the time to understand me as an individual client and advised accordingly, rather than a generic approach that could apply to anyone's circumstances.

Have you seen the outcome you were hoping for?

yes, over the years, with the advise from Chris, i can clearly see I have saved both money and time.

What could they have done better?

Nothing. He's always available and very knowledgeable.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

A potential change to my employment status made me realise that I needed to better understand my entire financial situation so I knew exactly what my options were should I need to make a quick decision.

How has Chris Broome helped you?

Chris took time to understand my current situation, what my initial thoughts and plans for the future were and also what I wanted to achieve from talking to a financial advisor. Chris explained very clearly how he could help me and what he and his team would be able to provide for me by way of a full financial review report. What was most important and helpful to me was that Chris always made him self available to answer any questions I had after our initial meeting and right up to the point that my report was produced.

Have you seen the outcome you were hoping for?

I was very pleased with the report Chris provided as it gave me a very comprehensive and clear overview of my current financial situation as well as the ability to know what the future would look like subject to what decisions and direction I decided to take.

What could they have done better?

Nothing.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Change in earnings, needed a full financial review and guidance.

How has Chris Broome helped you?

Full needs analysis, discussed my priorities and the best ways to make my money work harder for me. Clear and straight forward advice.

Have you seen the outcome you were hoping for?

Too early.

What could they have done better?

Not really, did a good job.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. Look forward to the next time we meet.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on my remortgage.

How has Chris Broome helped you?

I had come to the end of a fixed term mortgage, but found it confusing when looking at what option would work best for me when remortgaging. Chris provided me with excellent advice, he talked me through all the options available to me and explained clearly the pros and cons of each. I am very happy with the service he provided, and would definitely use home again in the future.

Have you seen the outcome you were hoping for?

I was able to half the term left on my mortgage, so I got far more than I expected. Very pleased.

What could they have done better?

Not applicable.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Was set to and have since received a significant inheritance which was a daunting prospect and required a trustworthy individual to help handle it.

How has Chris Broome helped you?

Chris went out of his way to travel and discuss everything with me late into the evenings at times that worked for me and my family. He explained things clearly and repeatedly when necessary. Chris spend a good deal of time learning about me as a person to understand my wants, needs and priorities. He has been pivotal for the huge transition I have undertaken in a very short space of time.

Have you seen the outcome you were hoping for?

Certainly at this stage I am very happy with Chris's influence and guidance to facilitate my transition from employee to entrepreneur. My start up business is flying and I am very glad indeed to be fortunate enough to have Chris on my team. I have moved my family to another city due to my business demands and Chris ensured the options I had to do this were clear and my choice was based upon his guidance. It has been a seamless and wise decision. I believe that Chris is ideal as he took the time to really know what things drive me. This he uses to help shape advice on investments & use of my assets in confidence that ultimately I will make my inheritance increase not only via investment means but also through a burgeoning entrepreneurial business.

Chris's reply

Thank you for taking time to provide constructive feedback. Delighted I've been a small cog in the wheel that is your amazing future. Can't wait to hear the news of your next project!

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Cover for self protection and against illness and life cover as well as mortgage requirements.

How has Chris Broome helped you?

Chris advised on both Mortage and health insurances to cover from critical illness and life and has been advising me on mortgages for a few years now.

Have you seen the outcome you were hoping for?

Chris always delivers a comprehensive service and ensures i am happy with everything. I wouldn't hesitate recommending Chris for any financial services.

What could they have done better?

Chris is the full package and having known Chris for a few years now he always delivers what I ask for. Maybe a better hair do!!!!

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Looking for best option.

How has Chris Broome helped you?

Found me the best priced Mortgage.

Have you seen the outcome you were hoping for?

I have indeed.

What could they have done better?

N/A

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Needed a review of my pensions and ISA savings.

How has Chris Broome helped you?

Chris carried out a thorough review and clearly explained areas of weakness in my financial plan and recommended a number of solutions to enhance my long term strategy.

Have you seen the outcome you were hoping for?

Yes, I feel more in control and assured my plans are now back on track.

What could they have done better?

Nothing. I'm very happy.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Personal/company insurance after setting up a new business.

How has Chris Broome helped you?

Chris exceeded our expectations.

Have you seen the outcome you were hoping for?

We were very happy. Chris is always our first port of call for our financial needs.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Retirement and planning funds for children and university.

How has Chris Broome helped you?

Listened to my needs, but also dreams and ambitions. Made many models to demonstrate cash projections and financial flows. He spent time going through each one And allowed me to customise. The desired outcome was always placed at centre and Chris was able to show me how this could be achieved. We aalso discussed retirement and I have the utmost confidence that with careful planning and regular review I will be able to achieve a comfortable retirement when I am 60.

Have you seen the outcome you were hoping for?

I feel in control so yes!.

What could they have done better?

I would like a list of things that we have done and things that we have outstanding. Chris provides weighty tomes of information so if this had a project plan in excel or a table of key areas and actions with a column for on track or complete this would help.

Chris's reply

Thank you for taking time to provide constructive feedback. I always enjoy our meetings, discussions and your refreshing approach to life. Speak again soon!

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I was unhappy with my previous advisor.

How has Chris Broome helped you?

I set out what I wanted from my private pension pot and Chris advised me of the ways of achieving my goal and I got exactly what I wanted. I did not want any other advice on my other assets and Chris respected that.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

That's hard to say. I know a lot more about pensions now than when I started and I am sure I took the right path.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. I will always be on hand should your family need support in the future.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on savings for future endevours, as well as getting business life insurace in place.

How has Chris Broome helped you?

Chris was brilliant, he knew all of the best and easiest ways to get everything done. His advice is always on point. He set up my life insurance, advised me on my savings options and gave me advice for my mortgage.

Have you seen the outcome you were hoping for?

Yes I have. I will definitely use Chris in the future.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Buying a house with a partner at the time we wanted guidance with everything.

How has Chris Broome helped you?

Chris has helped us with mortgages 3 times I believe. He always responds swiftly and has sorted our requirements. Have had good advice at all times.

Have you seen the outcome you were hoping for?

We got the mortgages we have wanted over the years.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Remortgaging and general financial advice.

How has Chris Broome helped you?

Chris has helped and advised me over a number of years and I have always been satisfied with the results.

Have you seen the outcome you were hoping for?

Yes, my portfolio has grown.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

No pension in place.

How has Chris Broome helped you?

Chris set up & manages my personal pension, he also arranged new life insurance policies for me.

Have you seen the outcome you were hoping for?

Pension investments continue to grow YOY.

What could they have done better?

Nothing

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Implementation of auto enrolment.

How has Chris Broome helped you?

set up our pension scheme.

Have you seen the outcome you were hoping for?

Chris continues to act as Pension Consultant for the scheme. Yes the scheme has a success.

What could they have done better?

nothing

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Too many pensions.

How has Chris Broome helped you?

combined them, explaining the reasons for the ones we combined & those we didn't. He was patient and caring. Understanding my point of view.

Have you seen the outcome you were hoping for?

So far yes.

What could they have done better?

I can't think of any.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Arranging a mortgage as self employed and future planning.

How has Chris Broome helped you?

Chirs educated me in a further level of understanding with the financial sectors and help me make informed decisions that were personalised for my particular circumstances.

Have you seen the outcome you were hoping for?

Prefer no to.

What could they have done better?

I really do not know, I didn't have any area that I felt would have been bettered by more knowledge or further service.

Chris's reply

Thank you for taking time to provide constructive feedback; it enables me to improve how I deliver financial planning advice to my clients. Good luck with your forthcoming projects, I keep tabs via social media, your work continues to amaze me.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Chris was originally recommended to me and I contacted him initially re a Mortgage.

How has Chris Broome helped you?

Sorted an excellent mortgage out for my husband and I, Insurance and then also my Pension with relevant advice.

Have you seen the outcome you were hoping for?

More so, my pension has continued to grow and Chris always advises at the review stages of what he would recommend based on factual information.

What could they have done better?

Chris is excellent and understands both my husband and I's financial situations, he is highly trustworthy, honest and his knowledge of what is available to a financial situation is second to none.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Buying a first home, and subsequently looking for competitive remortgages to secure best fixed rates.

How has Chris Broome helped you?

Consultation over the telephone and in person. Took details of finances, recommended other services I might be interested in, gave me a range of mortgage and remortgage options. Clarified what the permutations could be of each proposed offer, and helped me to understand what was happening when a bank's third party solicitor caused a delay in the remortgaging process.

Have you seen the outcome you were hoping for?

Remortgages meant the security of fixed rates but saw monthly payments fall in line with interest rates, all without adversely affecting the duration of my payments.

What could they have done better?

Perhaps scheduled a remortgage appointment to review the mortgage at the end of the fixed rate - though I have not initiated this conversation, either.