Reviewed for

Insurance and Protection ( 4 )

Mortgages ( 1 )

Pensions ( 34 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 24 )

Investments and Savings ( 21 )

Pension Transfers - Non Specialist ( 11 )

Inheritance Planning ( 10 )

Long Term Care ( 4 )

Pension Transfers - Specialist ( 14 )

Financial Planning ( 14 )

Financial Mentoring ( 2 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 11 )

£200k - £500k ( 8 )

£100k - £200k ( 2 )

Client reviews

First impression from a user who is not yet a client

November, 2023

Overall

Please provide a brief comment about your experience with Amanda

Received excellent advice from Amanda on our initial hours meeting. This was tailored to me and my circumstances and it gave me confidence in handling financial matters after my husbands death.

First impression from a user who is not yet a client

November, 2023

Overall

Please provide a brief comment about your experience with Amanda

Amanda did email back initially but then didnt call when she said she would and didnt reply to my second email.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

As result of financial circumstances changing in our family farm business

Have you seen the outcome you were hoping for?

Yes, this has developed very satisfactorily over a period of nearly 50 years, with sound and consistently good advice from a succession of financial advisers, particularly David Stevens and Matt Slessor in recent years

How has Amanda Heys helped you?

Amanda has picked up the baton seamlessly and provided reassuring but realistic advice. She has dealt with my requests very promptly and effectively

What could they have done better?

Nothing comes to mind

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement

Have you seen the outcome you were hoping for?

Yes

How has Amanda Heys helped you?

Amanda has given us good advice

What could they have done better?

No

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

Looking to transfer a company pension to private pension. Needed advice to plan for retirement.

Have you seen the outcome you were hoping for?

Yes, very much so. Even through turbulent financial markets, I’ve always felt safe taking advice from Amanda.

How has Amanda Heys helped you?

Amanda has always offered excellent advice and fully explained all relevant information. She has been particularly helpful and supportive following the sudden, devastating loss of my husband.

What could they have done better?

Nothing

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

I was reccomended to Amanda via friends regarding the transfer of my pension

Have you seen the outcome you were hoping for?

Yes i gave

How has Amanda Heys helped you?

Amanda advised me regarding the transfer of my pension. She went through everything in great detail and akso my financial planning. Amanda is always there if i need to speak to her and we also have our annual meeting. I feel i have built up a great relationship with Amanda and always trust her with the advise she gives me.

What could they have done better?

Nothing

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Age and circumstances

Have you seen the outcome you were hoping for?

Improved outcome

How has Amanda Heys helped you?

Realising options from a different view

What could they have done better?

N/a

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Transfer of personal pension and general retirement planning.

Have you seen the outcome you were hoping for?

Yes, so far.

How has Amanda Heys helped you?

Amanda has provided different retirement options to considered and explained certain aspects of pension rules, much more clearly than before.

What could they have done better?

Nothing immediately comes to mine.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Pension transfer into sipp

Have you seen the outcome you were hoping for?

Yes

How has Amanda Heys helped you?

Completed the transfer and investment. Meet biannually to discuss the pension and all other financial issues. She has recently sorted my commencement of drawing down my sipp.

What could they have done better?

Na

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Redundancy gave me the opportunity to retire a few years earlier than I had planned. Having spoken to Amanda, I could retire on a decent income (better than I had thought possible) due to her in-depth knowledge of the pension system and products on offer.

Have you seen the outcome you were hoping for?

Yes - I am now retired and not on the bread line!

How has Amanda Heys helped you?

By recommending a course of action to maximise income while (legally) reducing the amount of tax I pay.

What could they have done better?

In my view, nothing. Very pleased with how it has turned out.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

We wanted to secure our future and ensure we had adequate savings and/or investments to help us reach our goals in terms of ‘retirement’ or going down to part time. As well as making sure we had enough funds to live, enjoy life and holiday!

Have you seen the outcome you were hoping for?

Yes, very much so. Amanda has been open, honest and transparent with us throughout the years. Keeping us informed of updates and answering our questions.

How has Amanda Heys helped you?

As above, we’ve built up a lovely working relationship and very much hope this continues.

What could they have done better?

Extremely happy with the service and information provided

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Vast amounts of my friends and colleagues have utilised the service, and have recommended Amanda for quality of advice and trust .

Have you seen the outcome you were hoping for?

Yes with detailed forecast information that enables me to plan for my future.

How has Amanda Heys helped you?

Professional Advice and extremely helpful . She made me feel at ease and helped me plan all my outgoings .

What could they have done better?

Nothing her advice was second to none I would recommend her to all my family and friends in the future. Amazing Personal. So Glad that I have chosen Amanda and .Her company Armstrong, Watson .

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

I had a pension from an old employer that I was looking to move and Amanda was recommended to me.

Have you seen the outcome you were hoping for?

Yes, Amanda's knowledge was wide and she was able to help in many ways.

How has Amanda Heys helped you?

I have been able to sort out the transfer of my pension, have put in place life assurance and a lump sum assurance.

What could they have done better?

Nothing.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Consolidating investments, various pensions and planning for retirement.

Have you seen the outcome you were hoping for?

So far...

How has Amanda Heys helped you?

Good practical straightforward advice.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Being made redundant & wanting to retire. It was time to get help with sorting out multiple pensions.

Have you seen the outcome you were hoping for?

Yes, the pension advice & financial advice has been sorted to our satisfaction.

How has Amanda Heys helped you?

Yes, Amanda was very knowledgeable & helpful with answering any queries we had. This was done in a very timely manner & made clear in laymans terms.

What could they have done better?

Nothing the process was handled very quickly & professionally.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

I was made redundant and decided now was the time to retire. Armstrong Watson are the pension advisers contracted by my employer to advise employees on pension matters, so they were the obvious first port of call to discuss my taking a pension.

Have you seen the outcome you were hoping for?

Yes. I will get a pension not far short of what I got by working, and should see little if any difference in spending power.

How has Amanda Heys helped you?

Amanda is my contact with Armstrong Watson. She has discussed with me the various pension options open to me, and we have arrived at a good solution, in fact much better than I thought was possible with the amount of pension funds I had saved up. In particular arriving at an outcome that minimises the amount of tax I will pay (legally, of course!). I would have been unable to do any of this myself. The annual review will enable us to make sure I can continue to live within my means hopefully for the rest of my life.

What could they have done better?

Done it all for free! But seriously, I am very happy with all that has been done by her.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

When I decided to cash in my company pension , I needed professional advice.

Have you seen the outcome you were hoping for?

Yes I believe I have.

How has Amanda Heys helped you?

Amanda has advised and carried out all my pension planning.

What could they have done better?

I am not aware of anything that could have been done better.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Recently retired and required advice on what to do with my pension pot and other incomes

Have you seen the outcome you were hoping for?

It's early days into my retirement, but my pension drawdown has been arranged and my pension investment projections look healthy.

How has Amanda Heys helped you?

Amanda has been handling my pension arrangements for numerous years whilst I’ve been working and has now provided all the necessary advice and taken the necessary actions to allow me to move into retirement with ease.

What could they have done better?

I think everything has been handled to my expectations and satisfaction so I can't think of any areas that could be improved.

Amanda's reply

Thanks Peter for taking the time to leave a review. It's always a pleasure to deal with you and Gill. Regards Amanda

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

I have recently retired and need help with my pension

Have you seen the outcome you were hoping for?

Yes

How has Amanda Heys helped you?

Amanda was very diligent, helpful and helped me to find the correct plan for my retirement.

What could they have done better?

No more, all the advice was brilliant.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

i am near retirement age

Have you seen the outcome you were hoping for?

yes

How has Amanda Heys helped you?

Identified that retirement can be from a finance point of view a positive phase and she has reduced my concerns in make that step

What could they have done better?

no

First impression from a user who is not yet a client

April, 2022

Overall

Please provide a brief comment about your experience with Amanda

Amanda was extremely helpful, knowledgeable and very easy to approach. I shall be returning to see Amanda in the future to put my pension plans in place

Amanda's reply

Thanks John It was a pleasure to meet you. Regards Amanda

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Inheritance money and shares payment received

Have you seen the outcome you were hoping for?

Early days

How has Amanda Heys helped you?

Talked us through the investment procedure

Review from verified client

February, 2022

Overall

Service

Value

Advice

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Changes in the market since my original investments.

Have you seen the outcome you were hoping for?

Not yet.

How has Amanda Heys helped you?

Recommendations of products.

First impression from a user who is not yet a client

December, 2021

Overall

Please provide a brief comment about your experience with Amanda

Amanda was enormously helpful and very honest about the type of support I needed.

First impression from a user who is not yet a client

September, 2021

Overall

Please provide a brief comment about your experience with Amanda

I contacted Amanda following a family recommendation. We discussed what I currently have in place, and what I the goals I want to achieve financially are. Amanda was able to advise on two options that would be best for short-term and long-term outcomes, dependent on if my circumstances changed. Amanda is incredibly knowledgeable and took the time to answer any questions as well as explaining the reasoning behind suggestions and advantages of certain points over others.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Everyone needs independent advise but don't always look for it. Amanda is so friendly and approachable.

How has Amanda Heys helped you?

Planning our retirement.

Have you seen the outcome you were hoping for?

Yes so far and l am sure Amanda will be there to advise us in the future.

What could they have done better?

Nothing.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Dumfriesshire

What were the circumstances that caused you to initially look for an adviser?

I have sued for ongoing pensions and general investment advice

How has Amanda Heys helped you?

Amanda has been very thorough and kept and active eye on the account to best manage the funds. She is also very helpful and understanding when personal circumstances change things and offers guidance as to how to manage the requirements. Her advice is always considered and well thought through and she works with you to get the result needed. Proactive in instigating reviews.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't think of anything

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I am at a stage in terms of my lifespan when it was incredibly important to review my plans around retirement and pension provision, along with consideration of inheritance tax issues .

How has Amanda Heys helped you?

Amanda has helped to get me to a position where I am more than happy with the decisions I have made for myself and my dependents. Her work on my behalf has reflected the discussions we have had and illustrates how well she has listened to my personal circumstances and my needs.

Have you seen the outcome you were hoping for?

The outcome has exceeded what I had hoped for. I am hugely grateful for the advice that has been offered and actions arising from it. It has given me peace of mind around my future and I can look forward with confidence and assurance around that.

What could they have done better?

Literally nothing could have been done any better. Amanda has addressed all the issues I presented her with. She has accomplished this with huge professionalism but has also been able to work with me at a very human and personal level to get the outcome I was hoping for.

Amanda's reply

Thanks Yvonne for your kind words. It's a real pleasure to be able to help you with your plans for retirement, and life thereafter. Regards Amanda

First impression from a user who is not yet a client

February, 2021

Overall

Please provide a brief comment about your experience with Amanda

Amanda was able to understand my personal situation very well and made a plan that was bespoke to me and my needs.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Work based pension

How has Amanda Heys helped you?

Advice on pension and retirement planning

Have you seen the outcome you were hoping for?

Yes, very happy with service

What could they have done better?

-

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Amanda offers pensions advice to all in the company I work for. I wanted to educate myself about my pension.

How has Amanda Heys helped you?

At a previous meeting she highlighted how I could maximise my employers input to my pension fund and also make my input work harder for me. She could also answer questions about amalgamating previous small pension pots.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Reaching retirement age

How has Amanda Heys helped you?

Looked for the best product to suit our needs for our required retirement income. The advice she gave and the advantages of the products she was recommending were explained clearly and in a way that we could understand.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We do not believe there could be any improvement in the way Amanda advised and guided us.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Before I retired I had a commercial insurance broking firm and therefore knew that value of independent advice. After I sold the business and retired, felt that I needed advice from a source that was remote from my old firm. My accountants had been Coe & Midgley of Skipton and they had merged with Amanda's firm, Armstrong Watson. That was over 15 years ago and initially I dealt with David Squire. Amanda became more involved with me over the last three years.

How has Amanda Heys helped you?

When she became involved, she conducted a fresh review of everything and redirected some of our investments about eighteen months ago, which has proved to have been goo advice.

Have you seen the outcome you were hoping for?

Broadly, yes.

What could they have done better?

Nothing comes to mind.

Amanda's reply

Thank you Graham for your positive review. As always, it was a pleasure to meet with you and Brenda yesterday Regards Amanda

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

I wanted to understand the impact on my pension from this years Covid-19 pandemic as well as review my funds performance against projections. We also discussed my ongoing concerns over covering my wife's lack of input to the family pension funding.

How has Amanda Heys helped you?

Amanda showed me my fund graph and its trending performance over the past 12months demonstrating that the fund had not only recovered but was also generating a positive return. We discussed projections and my current salary investment level. Amanda advised that my wife has the ability to transfer some of her personal allowance to me in order that i can use this to help reduce the impact of her not going back to work following maternity leave some years back.

Have you seen the outcome you were hoping for?

I have received instructions on how to request transfer of my wife's allowance

What could they have done better?

Amanda answered all of my questions fully and made me aware of the ability to transfer some of my wife's personal allowance, something that i was not aware of

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

With a young family in tow, I decided it was time for a 'financial health check' to ensure I had a sensible pension, life insurance and income protection policies in place.

How has Amanda Heys helped you?

Amanda is hugely knowledgeable in all area of financial planning and guided me through the myriad rules, regulations, reliefs etc in a calm and patient manner.

Have you seen the outcome you were hoping for?

Yes - I now have a pension plan and income protection and life insurance policies in place appropriate for my situation.

Amanda's reply

Thank Carl It is a pleasure working with you Regards Amanda

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I needed to release part of my pension to meet a long standing financial obligation.

How has Amanda Heys helped you?

There was a number of stages required to meet my requirements, complicated by part of my fund locking down due to the CV19 situation. 1. Understanding my obligations and future retirement plans. 2. Provided a comprehensive report on her understandings, along with recommendations of a way forward. 3. Facilitated the transfer of the bulk of my pension to a different provider. 4. Expedited the release of funds which was slowed down due to the CV19 affect.

Have you seen the outcome you were hoping for?

yes

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

To help with estate evalution probate and trust investment options and trust management.

How has Amanda Heys helped you?

Amanda gave us an excellent explanation and advice on the processes of probate, trust management and the options available on how best to invest the money put into trust.

Have you seen the outcome you were hoping for?

The probate and trust management process is ongoing.

Amanda's reply

Thank you for your review. It was good to meet you both, I am so glad that I was able to help you at this difficult time. I will email you with an update/summary in the next couple of days. Kindest Regards Amanda

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with Amanda

I would highly recommend Amanda. I am going to transfer my DB pension to a draw-down pension, and needed to be absolutely sure I was getting the right advice. I actually saw 5 other financial advisers before I decided on her. The reasons were (1) She is highly qualified, experienced and knowledgeable (2) She took the time to clearly explain everything and answer all my questions, fully, without skirting over anything (3) She does what she says she is going to do and replies quickly when you contact her (4) she is really nice to deal with and has a calm, patient manner which inspires trust.

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with Amanda

Amanda seemed knowledgeable and very easy to talk with and answered all my questions. I would say down to earth and to the point and very professional.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I retired and had a pension pot which I needed to invest.

How has Amanda Heys helped you?

Amanda was very approachable and was very clear at our first meeting what our choices were. She was very friendly and approachable. She understood my situation and explained my options and took into account my specific situation. I found her explanations very clear and they helped me to make decisions which I have been very happy with since. Amanda has been very approachable and has always been available to help when I have had any queries. She has responded promptly to emails and has been available on the phone if needed.

Have you seen the outcome you were hoping for?

Yes. I have been happy with the investments. Amanda has always kept us up to date.

What could they have done better?

I have been very happy with the services i have received.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Recently retired and requiring advice on planning for the future

How has Amanda Heys helped you?

Amanda is a sympathetic listener - my circumstances are not ‘traditional’

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I felt that Amanda did a great job

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

To gain professional advice and support with investments which are reviewed regulatory to ensure the best returns.

How has Amanda Heys helped you?

Amanda is easy to deal with and responds quickly and efficiently. She is readily accessible and has ensured that our investments have been placed with appropriate companies which have situated our needs over the years. She has recently given me some excellent pension advice.

Have you seen the outcome you were hoping for?

Yes within the bounds of a rather unpredictable market!

What could they have done better?

Nothing immediately springs to mind. The whole process of unlocking my fathers Discretionary Will Trust was a challenge but I think that was more about how it was set up than a reflection on Amanda.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

combining pension pots and planning for future retirement

How has Amanda Heys helped you?

By looking for the pension provider which gave the best fit to suit my aspirations for future retirement. By providing clear advice on what I would be able to achieve.

Have you seen the outcome you were hoping for?

I have now got all my defined contribution pension pots with one provider which will allow me to achieve my aspirations for retirement

What could they have done better?

Nothing. Amanda anticipated all the questions I would ask and provided reassurance as to what was achieveable

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

We originally used AW's as our accountants, were pleased with their advice and decided to use them as our financial advisers

How has Amanda Heys helped you?

She has helped us with financial advice and in particular our monthly expenditure. More recently she has helped us to cope with a with a complex and difficult financial situation in regard to a family member. Her clear objective, clear-thinking advice has been invaluable.

Have you seen the outcome you were hoping for?

Yes, in as far as one is able to plan for it...so far, so good.

What could they have done better?

We are very pleased indeed with her planning and efforts which necessarily took some time to sort out. Possibly it would have relieved our anxiety levels if we had received email reassurance that progress was being made. But this is only a very minor criticism, in every other respect we are very grateful and pleased with her advice.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Perthshire

What were the circumstances that caused you to initially look for an adviser?

As I approached the age I wished to retire I required the input and advise of an expert in the field of pensions

How has Amanda Heys helped you?

Amanda reviewed my existing pension arrangements and helped me through the mass of pensions information to enable me to make an informed decision

Have you seen the outcome you were hoping for?

Yes and more with the supporting follow up reviews.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Seeking advice concerning our company pensions, with a view to early retirement and transferring these, to maximise retirement income. Also had advice regarding providing funds for children’s education and their future home owning.

How has Amanda Heys helped you?

Amanda offered advice based on our discussions around level of annual income required for our future retirement, taking into account the level of risk we were comfortable taking. She outlined well both the benefits and potential risks involved in investment planning and we never felt pressured into making decisions. As first time investors, we found Amanda’s approach very professional, yet comfortable and easy to understand, and reassured that she has our best financial interests in mind.

Have you seen the outcome you were hoping for?

Yes, all current long term investments are performing as would be expected.

What could they have done better?

We are happy with the financial services that Amanda provides and have recommended her to several of our friends.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Initially looking to transfer my pension to drawdown

How has Amanda Heys helped you?

Build a picture of my needs, my lifesyle and family. Gained an understanding of the risk I was willing to take. Compared the works pension I had with what I could achieve and helped me with the pros and cons.

Have you seen the outcome you were hoping for?

Markets have been difficult since investing but in general the fund is doing as was expected.

What could they have done better?

Happy with our relationship, Amanda always appears happy to take my calls and will come back to me if she can't answer right away. I feel I don't really know other people in the team if for some reason she was unavailable.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Originally concern about pension arrangements.

How has Amanda Heys helped you?

Offered us options, answered questions, allayed concerns, keeps us reassured and informed and monitors our situation and our finances.

Have you seen the outcome you were hoping for?

Yes, better than hoped for.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cumbria

What were the circumstances that caused you to initially look for an adviser?

Help with my pension and to set up and manage a SIPP.

How has Amanda Heys helped you?

Amanda has managed my pension and SIPP for a number of years. She helped the SIPP purchase and sell property. The has helped with financial planning of my pension. She has given me regular updates as to what is happening with the investments and regular forecasts for spending. She regularly scans the markets to find better and more appropriate products and is always looking to increase output and save on charges.

Have you seen the outcome you were hoping for?

Better than I could have hoped for. She takes time to explain how different products work and always gives written evidence to backup her explanations which is very helpful.

What could they have done better?

I cannot think of anything she could have done better - she has always given an excellent service.