Reviewed for
Insurance and Protection ( 6 )
Mortgages ( 7 )
Pensions ( 16 )
Equity Release ( 1 )
Retirement income (annuities, drawdown) ( 3 )
Investments and Savings ( 16 )
Pension Transfers - Non Specialist ( 1 )
Inheritance Planning ( 1 )
Reviewers' assets
£500k+ ( 2 )
£200k - £500k ( 4 )
£100k - £200k ( 4 )
£50k - 100k ( 1 )
Up to £50k ( 4 )
Client reviews
First impression from a user who is not yet a client
July, 2020
Overall
Please provide a brief comment about your experience with Neal
Clear outlien and looking forward to meeting to plan my options and investments.
First impression from a user who is not yet a client
May, 2020
Overall
Please provide a brief comment about your experience with Neal
Took longer than expected to get to speak to him. I wanted advice about inheritance tax but he said I needed to have a will drawn up by a solicitor first before he could advise me. He referred me to a solicitor contact he knew. So I guess I didnt receive the service I was expecting. Nevertheless he was professional and knowledgeable.
Neal's reply
Veronica - it was nice to speak with you and I am pleased that you found our chat useful. Thanks for your patience - we are taking longer than usual to reply to new enquiries due to the challenges of COVID and the demands of our existing client bank. I hope that the Will writing introduction that I made was useful.
First impression from a user who is not yet a client
October, 2019
Overall
Please provide a brief comment about your experience with Neal
We had a general chat but at present he didn’t feel he could help me but he was very informative.
Review from verified client
September, 2019
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I had initially seen to previous Financial Advisors who had been unable to assist me with unlocking a particular pension that included a considerable tax-free percentage.
How has Neal Hall helped you?
Neal was able to ably navigate through the red tape and turgid hoops required by AEGON, enabling a swift conclusion and enabling me to secure an uncommon tax-free percentage. He kept me thoroughly informed throughout the process.
Have you seen the outcome you were hoping for?
Indeed, with Neal's assistance I successfully managed to release my funds with the best possible outcome from a taxation point of view, something I was beginning to feel might not be possible.
What could they have done better?
Nothing. I can heartily recommend Neal. I found him highly professional, polite but friendly and very knowledgeable about aspects of pension law that can be not only unclear but very frustrating to the client.
First impression from a user who is not yet a client
June, 2019
Overall
Please provide a brief comment about your experience with Neal
Neal went through my financial affairs very carefully. He advised me that everything I was currently doing was correct. He gave some useful advice on a couple of matters. He put me in touch with a business associate who might be able to do some specialized work for me. He pointed out some more complex ideas for me to consider, but I need not want to proceed with these. All this for an initial consultation which was FOC. Brilliant! Alan
Neal's reply
Alan - it was a pleasure to meet you and I am pleased that you found our meeting useful. I hope that you have a similar expereince with the lawyers that I have referred you to. Very best wishes Neal
Review from verified client
June, 2019
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
Long term financial planning
How has Neal Hall helped you?
Diagnosis of our circumstances and recommendations to improve our financial position relative to our goals
Have you seen the outcome you were hoping for?
Not yet, as the recommendations will only be seen over the long term.
What could they have done better?
Nothing
First impression from a user who is not yet a client
May, 2019
Overall
Please provide a brief comment about your experience with Neal
Very experienced and professional.
First impression from a user who is not yet a client
April, 2019
Overall
Please provide a brief comment about your experience with Neal
We went for some very specific advice and he was quite knowledgable but didn't know the answer to our specific query though he did give some other helpful advice.
Neal's reply
Hi Catherine - it was a pleasure to meet you and your husband. Your situation is particularly complicated and I am sorry that I was unable to fully address your very specific query during an initial (no cost or charge applied) meeting. My guidance was that you should seek a combination of Legal, Accountancy and Financial advice to address this issue - I would be happy to work with you to address the Financial side of things should you feel that it appropriate. Best Regards Neal Hall FPFS
First impression from a user who is not yet a client
February, 2019
Overall
Please provide a brief comment about your experience with Neal
Neal has been clear and helpful and we will meet him for further discussions.
First impression from a user who is not yet a client
November, 2018
Overall
Please provide a brief comment about your experience with Neal
NEIL WAS VERY PLEASANT AND HIS ADVISE WAS VERY HELPFUL.
Review from verified client
July, 2018
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
I had just become self employed (via my own limited company) and therefore no longer had a workplace pension. I was looking to start my own private pension, through my company, and also take out life insurance. I also needed general financial advice.
How has Neal Hall helped you?
Neal was fantastic - explaining clearly and precisely exactly what I needed to do and offering a range of different product options at varying levels of potential risk and reward.
Have you seen the outcome you were hoping for?
I definitely have. I now have a pension that is growing nicely and slowly building towards retirement, along with my former workplace pension and state pension (both of which Neal keeps an eye on for me). I also have good life insurance at a level to protect my family. Neal is always available on the phone and email and we meet annually to review my products. I highly recommend.
What could they have done better?
As I had a set need - a pension, life insurance and general advice - which is been fulfilled in an informative and friendly manner, there's little I think Neal could have done better.
Neal's reply
Simon -thanks for taking the time to review our work and delighted with your comments. As always, a pleasure to deal with your affairs.
Review from verified client
June, 2018
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I was looking to consolidate a number of Private Pension Plans and get advice and guidance on current and future investment options.
How has Neal Hall helped you?
Following a personal introduction from another happy client, I spoke with Neal Hall and explained my requirements. During our first meeting we explored my options, with Neal outlining consolidation and investment opportunities, associated risks and exact timelines. Neal took the time to explain all in great detail and documented everything we discussed so I could carefully consider my options before making any decisions. Having met with other Financial Advisors, I felt most comfortable with Neal who had provided the most comprehensive and suitable range of information and advice.
Have you seen the outcome you were hoping for?
Two years into my relationship with Atherton York and Neal Hall as my advisor, I am extremely happy with their advice and continued guidance which has yielded results beyond my expectations.
What could they have done better?
At this stage, I am very pleased with everything Neal and his team deliver.
First impression from a user who is not yet a client
May, 2018
Overall
Please provide a brief comment about your experience with Neal
Neal contacted me after i had already been contacted by Robert so we did not get to talk about the charges I asked him to send me his details anyway just in case
Review from verified client
May, 2018
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
First saw Neal in March 2014 to look at retirement planning for my wife.
How has Neal Hall helped you?
Neal re invested my wife's pension fund, advised on inheritance tax and over the last 4 years has always been available for advice and queries.
Have you seen the outcome you were hoping for?
My wife has been able to withdraw a tax free sum each year which the funds have 'made up' each year. Although I do not normally make recommendations in financial matters, I have recommended Neal to friends and family and I believe they also are very pleased with his advice. My wife is certainly achieving the results she required as her state pension was put on hold for 6 years by government policy.
What could they have done better?
Thinking very hard about this question I still come up with nothing.
First impression from a user who is not yet a client
April, 2018
Overall
Please provide a brief comment about your experience with Neal
Never bothered to contact me
Neal's reply
My apologies for the slower than usual response but I have had a couple of days out of the office at a conference at this time. I have left you a message and email and hope that we do get to speak. I hope that we do get to meet and to discuss your needs in more detail.
First impression from a user who is not yet a client
March, 2018
Overall
Please provide a brief comment about your experience with Neal
Very professional. Very nice office in Winchmore Hill. Clear in his explanations of my choices (I went there for Pensions Advice). No obligation meeting during which he spent an hour outlining options I could make. There was no pressure whatsoever to make any decisions on the day. It's up to me whether I get back to him or not ....
First impression from a user who is not yet a client
January, 2018
Overall
Please provide a brief comment about your experience with Neal
Very prompt contact and clear information provided. If I move on anything then I email go through Neal.
First impression from a user who is not yet a client
November, 2017
Overall
Please provide a brief comment about your experience with Neal
Very clear discussion: he laid out the various options and suggested one particular course of action that had not occurred to me and seems promising. Good at looking at one's financial situation in the round.
First impression from a user who is not yet a client
October, 2017
Overall
Please provide a brief comment about your experience with Neal
I am currently at the stage where I need to choose an IFA. At this stage, Neil has given me a lot to think about but my feedback willl be better once I've had our first meet. I believe that Neil will provide a number of unusual solutions
First impression from a user who is not yet a client
October, 2017
Overall
Please provide a brief comment about your experience with Neal
Neal contacted me promptly and we were able to setup an initial meeting quickly. This meeting was useful in giving me an introduction into what he can do to help resolve some pension transfer issues that I have. Fees were clearly explained as well as the pension cost savings I can make. Although it is still early stage of the process I have decided to engage Neal’s services so that I have steadier, more cost effective investment.
First impression from a user who is not yet a client
October, 2017
Overall
Please provide a brief comment about your experience with Neal
Very experienced and very professional. We felt reassured that we very competent and confident hands in a friendly environment.
First impression from a user who is not yet a client
June, 2017
Overall
Please provide a brief comment about your experience with Neal
I found Neal knowledgeable and he answered my questions with the required detail and honesty. He was professional in his approach.
Neal's reply
Thanks for your feedback Neeshma and I am pleased that you found our approach professional and at the required level of detail. I wish you all the best with your planning.
First impression from a user who is not yet a client
December, 2016
Overall
Please provide a brief comment about your experience with Neal
He contacted me immediately and was very helpful and professional. He sent clear guidance on charges and terms of business. I am meeting him in January for a consultation.
Neal's reply
Thanks for your feedback Vicky and I am pleased that you have subsequently decided to become a client. It has been good to work with you on your planning and meeting your objectives. Regards Neal
First impression from a user who is not yet a client
December, 2016
Overall
Please provide a brief comment about your experience with Neal
Neal was knowledgeable about the pension marker and fully explored all avenues before making his recommendations. I would definitely recommend his services and have already.
Neal's reply
Richard, I am pleased that you have been satisfied and very grateful that you have taken time to refer our services.
First impression from a user who is not yet a client
October, 2016
Overall
Please provide a brief comment about your experience with Neal
A positive introductory meeting. I felt that Neal understood what help I needed and had the relevant expertise to advise me.
First impression from a user who is not yet a client
October, 2016
Overall
Please provide a brief comment about your experience with Neal
Had brief chat on the phone, Neal confirmed my worst fears about an investment situation I am in, and I might follow this through with him, when I am well enough to go and see him.
First impression from a user who is not yet a client
September, 2016
Overall
Please provide a brief comment about your experience with Neal
Excellent chat on the phone. Neal immediately brought up several things to think about before we proceed with our financial movements.
Review from verified client
July, 2016
Overall
Advice
Service
Value
Based in Hertfordshire
What were the circumstances that caused you to initially look for an adviser?
I found that this area (pensions) was too complex for me to proceed with certainty.
How has Neal Hall helped you?
He was able to give an excellent overview and was good with the details too. Then he helped me with a strategy and execcuted it.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing that comes to mind.
First impression from a user who is not yet a client
February, 2016
Overall
Please provide a brief comment about your experience with Neal
Found the meeting to be useful. Not comprehensive enough to make a critical judgement.
Review from verified client
February, 2016
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Realisation that I had failed to understand what pension provision I had available together with a young growing family forced me to take action. Growing wealth and a income arrangement Caused me to seek professional advice.
How has Neal Hall helped you?
Neal, quickly advised on tax arrangements, analysed my poorly performing pension and arranged a high performing alternative.
Have you seen the outcome you were hoping for?
Yes. Significant savings on tax and growth in investment / pension performance can be expected.
What could they have done better?
Neal is more risk adverse than me. (This is probably a good thing!)
First impression from a user who is not yet a client
December, 2015
Overall
Please provide a brief comment about your experience with Neal
Neal responded very promptly to the enquiry and all subsequent communication. We found our experience very helpful and tailored to our situation. Would definitely return if we have a need for these services in future.
Review from verified client
June, 2015
Overall
Advice
Service
Value
Based in Surrey
How has Neal Hall helped you?
My wife and I have sought advice on various aspects of our financial affairs from Atherton York over the past few years. We have been looked after by Neal who has taken us through a comprehensive assessment of our finances as well as providing invaluable tax planning, investment and pensions advice. We have found it very reassuring to be on the receiving end of his professional expertise and experience. On the basis of our dealings with Neal, we have already referred our families and friends to him and would have no hesitation in continuing to do so.
What could they have done better?
I have no constructive feedback to offer as I have received an exemplary service.
First impression from a user who is not yet a client
January, 2015
Overall
Please provide a brief comment about your experience with Neal
Have had no contact from Neal
Neal's reply
Hi Rob. We did actually speak over the Christmas break. I called you on the mobile that you supplied and you were at work at the time. As you were based in South London and our office is in North London we agreed that you were going to make contact with an alternative adviser more locally. I am sorry that you did not recall this conversation in offering your feedback. Regards Neal
First impression from a user who is not yet a client
December, 2014
Overall
Please provide a brief comment about your experience with Neal
First impression from a user who is not yet a client
December, 2014
Overall
Please provide a brief comment about your experience with Neal
He was very useful with helping me decide what to focus on for the next couple of years. I will definitely be contacting him again when everything is in place. Excellent manner too and very knowledgeable.
Review from verified client
November, 2014
Overall
Advice
Service
Value
Based in Surrey
How has Neal Hall helped you?
I had received advice and guidance from Neal when I was with a previous company and had no doubt in who I wanted to work with again. Neal provided a very professional and personable service in supporting me to take better control of my pension plan. I believe the new arrangement is more efficient and it provides a very competitive rate for the package I need at this time in my career. I am very happy to be able to provide this review and would like to thank Neal and the rest of the team at Atherton York for a great service.
First impression from a user who is not yet a client
October, 2014
Overall
Please provide a brief comment about your experience with Neal
Review from verified client
September, 2014
Overall
Advice
Service
Value
Based in London
How has Neal Hall helped you?
In what I had previously found to be the confusing world of financial advice, Neal Hall from Atherton York has been outstanding in understanding what I am trying to achieve, presenting my options clearly and explaining the complicated simply. I’ve been particularly impressed by the time he has taken to really understand my circumstances and motives and deliver tailored advice, rather than simply rolling out ‘bog standard’ information and guidance that I have previously received from others. I have found Neal to always deliver on his promises and pro-actively follow up with me. I have also appreciated his constructive challenges and ability to get under the skin of what I am looking to do, rather than simply accept my initial thoughts at face value.
What could they have done better?
Making sure we review the full range of my investments at regular intervals.
First impression from a user who is not yet a client
June, 2014
Overall
Please provide a brief comment about your experience with Neal
He was so thorough in his explanations, appreciating our needs
Review from verified client
April, 2014
Overall
Advice
Service
Value
Based in Cheshire
How has Neal Hall helped you?
Neal is extremely thorough and knowledgeable in all the areas we have needed advice on. We tend to take a while to make decisions and he is always very patient with us and is happy to take the time to consider all the options and explain them fully. He found us a mortgage that was very well-suited to our situation, and it has worked out very well for us. He has also offered very sound advice on savings accounts and life insurance. Neal is very quick to respond to queries. We have full confidence in his advice, trust him completely, and would happily recommend him to family and friends.
What could they have done better?
We are really happy with all the advice Neal has given us, there isn't anything we feel has been lacking.
First impression from a user who is not yet a client
March, 2014
Overall
Please provide a brief comment about your experience with Neal
Helpful, courteous, spent the time I needed to answer questions. Had the impression he was knowledgable and would give the right sort of advice
First impression from a user who is not yet a client
March, 2014
Overall
Please provide a brief comment about your experience with Neal
Well presented. Clear explanation of his services and experience. Listened to our expectations and took full notes of our situation. Written report received within 48hours with recommendations.
First impression from a user who is not yet a client
March, 2014
Overall
Please provide a brief comment about your experience with Neal
I had an initial meeting with Neal and I was very impressed with his approach, professionalism and experience.
First impression from a user who is not yet a client
February, 2014
Overall
Please provide a brief comment about your experience with Neal
First impression from a user who is not yet a client
February, 2014
Overall
Please provide a brief comment about your experience with Neal
Very helpful and knowledgable-thanks.
First impression from a user who is not yet a client
December, 2013
Overall
Please provide a brief comment about your experience with Neal
Neal was very pleasant and polite and explained everything thoroughly. I look forward to receiving his report which will enable me to make a decision as to whether to proceed. The meeting was certainly a very positive experience.
Review from verified client
December, 2013
Overall
Advice
Service
Value
Based in Hertfordshire
How has Neal Hall helped you?
Neal joined the company of financial advisers I had used for many years, a company I joined when I had little to invest. Over the years that investment pot grew but the company I was with did not change there advice or increase reviews from an annual 'quick chat'. Neal joined that firm and was my adviser for a couple of years and changed dramatically how my investments were managed. Regular contact when necessary, increased spread and in depth discussion about market opportunities within our accepted level of risk has given us a level of growth that we are very pleased with and a portfolio that is far more robust against market change. When Neal moved on, we searched him out and asked to move with him and that I believe is the best compliment of all. Neal has managed my families financial affairs for over 5 years and understands the changing requirements of a family as it evolves and his enthusiasm to provide a good service has remained throughout. I would certainly recommend his services Chris Lynn
Review from verified client
December, 2013
Overall
Advice
Service
Value
Based in Hertfordshire
How has Neal Hall helped you?
I am completely satisfied with the advice I receive from Neal and find him totally trustworthy.
What could they have done better?
Nothing
Review from verified client
December, 2013
Overall
Advice
Service
Value
Based in London
How has Neal Hall helped you?
Neal has always provided an accurate, professional and reliable service. He has consistently kept me up-to-date (in terms of my pension) and provided accurate advice in plain English. He has always taken the time to understand my financial needs and has always provided the required tailored solution. I would strongly recommend using his services without hesitation.
What could they have done better?
I simply cannot suggestion any area which needs improvement!
First impression from a user who is not yet a client
December, 2013
Overall
Please provide a brief comment about your experience with Neal
Neal went through the pension options available to me. He explained it so I could understand what my next step would be. Neal was friendly and made me feel at ease.
First impression from a user who is not yet a client
December, 2013
Overall
Please provide a brief comment about your experience with Neal
I have yet to be contacted by Neal or any one from his organisation.
Review from verified client
November, 2013
Overall
Advice
Service
Value
Based in Outside UK
How has Neal Hall helped you?
I have known Neal for ten years now. I am a British citizen based in New York and I own a number of rental properties in London so needed a financial advisor who had specialist knowledge in dealing with international clients. The first time I spoke to Neal I was impressed by his professionalism, his ability to build relations and his flexibility to tailor his services around my needs. I found one of Neal's key strengths to be his extensive knowledge of financial services Neal is professional, knowledgeable and always displays a confident, positive and enthusiastic attitude to all aspects of his position, which inevitably has influenced my understanding of my own financial affairs. Neal always maintains a calm approach to my financial endeavor handling each issue one step at a time, and if he needs clarification he has no hesitation confirming details with me to better clarify the problem. Neal adjusts well to dealing with international clients to produce results in a timely, calm and controlled manor. I have no hesitation in recommending Neal to others.
What could they have done better?
Come to New York and see me personally!
Review from verified client
November, 2013
Overall
Advice
Service
Value
Based in London
How has Neal Hall helped you?
We have worked with Neal for approx 6 years. He has always been pro-active and very keen to understand our objectives - which he always keeps uppermost in his mind when discussing options. He is easy to talk to and explains his ideas clearly. I would have no hesitation in recommending neal.
Review from verified client
November, 2013
Overall
Advice
Service
Value
Based in Cambridgeshire
How has Neal Hall helped you?
Neal is very easy to talk to, is a good listener, and always takes time to ensure that we understand his advice fully before making any decisions.
Review from verified client
November, 2013
Overall
Advice
Service
Value
Based in Surrey
How has Neal Hall helped you?
Neal has been great in advising us with our mortgage and finding us the best deal twice now. He's also helped us make decisions on our future, be it retirement and pensions, savings or life insurance. He's always helpful and gives us as much information as possible for us to make informed decisions that we are still happy with, years down the road. He is also great at giving you the time you need, and very flexible at meeting at a time and place convenient for us. Whenever we think about making a financial decision with our future, Neal is always our first port of call... The best part about Neal... there's no B.S.! If he doesn't know enough to give you an informed answer, he'll tell you that, go away, do the research and get back to you as soon as possible.
What could they have done better?
I've actually though long and hard and I can't think of anything that Neal could do better.
Review from verified client
October, 2013
Overall
Advice
Service
Value
Based in London
How has Neal Hall helped you?
Neal is a very down to earth and clear communicator, which creates a genuine sense of confidence and security in the professional advice he gives. He has a very hands on and personal touch and has always acted with absolute integrity. He keeps in regular contact through face-to-face financial updates and also helps you to better understand the progress of your investments with a 24/7 online self service portal. I would not hesitate in recommending his services.
What could they have done better?
I genuinely have no criticisms.
Review from verified client
October, 2013
Overall
Advice
Service
Value
Based in London
How has Neal Hall helped you?
Neal is an honest and reliable individual who demonstrates a professional and reliable service at all times. He is extremely knowledgeable and experienced in his field and has taken time to explain impartially the financial options available to us. Neal's expert advice has enabled us to plan our finances for the future, from which we are now seeing substantial benefits. Neal is patient, trustworthy and efficient when dealing with our financial needs and I would recommend his services without hesitation.
Review from verified client
October, 2013
Overall
Advice
Service
Value
Based in London
How has Neal Hall helped you?
Extremely knowledgable and creative advisor, who comes up with relevant suggestions.