Iain Murray

First impression from a user who is not yet a client

January, 2024

Please provide a brief comment about your experience with Iain

My wife and I were looking for a mortgage broker to help us with getting a mortgage for our new home. Our experience with Iain was superb! Iain explained every step of the process to us and patiently answered all our queries. He was always available and eager to help. He kept a close eye on the ever-changing rates and secured us the best possible deal available at the time. It has been a pleasure working with Iain and we would be delighted to have him as our advisor again in the future. We definitely recommend him.

Review from verified client

November, 2023

What were the circumstances that caused you to initially look for an adviser?

I was able to draw my private pension from age 55 so asked Iain to advise on whether this was a good idea

Have you seen the outcome you were hoping for?

Yes, as I am now 60 Iain agreed this is a good time to draw it.

How has Iain Murray helped you?

He explained how to get the most out of my pension and we discussed the various options open to me. His advice was clear and he used language which made sense

What could they have done better?

Nothing, The information was clear and easy to understand

First impression from a user who is not yet a client

November, 2023

Please provide a brief comment about your experience with Iain

Iain really impressed me. The guy's got this brilliance, and his way of breaking things down is like a clear stream running through the woods. His brilliance and clear communication left me feeling I had a roadmap to my pension scheme. Cheers for that enlightening insight Iain!

Review from verified client

November, 2023

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice and assistance with Pensions, ISA's and Investments and Savings. Iain, ticked all of the boxes.

Have you seen the outcome you were hoping for?

Yes

How has Iain Murray helped you?

By clearly providing advice in all my areas of concern.

What could they have done better?

Nothing.

Review from verified client

October, 2023

What were the circumstances that caused you to initially look for an adviser?

Looking to maximise my income and build a strong pension for future years

Have you seen the outcome you were hoping for?

Developing as planned

How has Iain Murray helped you?

Iain has always been available to give support and advice … which builds confidence and trust.

What could they have done better?

Unknown

First impression from a user who is not yet a client

October, 2023

Please provide a brief comment about your experience with Iain

Iain was very helpful and trustworthy, and his advice was excellent and really useful.

Review from verified client

October, 2023

What were the circumstances that caused you to initially look for an adviser?

Pension advice individual and company

Have you seen the outcome you were hoping for?

Yes he gives me regular updates and my investments are doing well

How has Iain Murray helped you?

Lots advice advice on tax relief etc.

What could they have done better?

Nothing he is very helpful

Review from verified client

September, 2023

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage broker to help me find the best deal for my new home.

Have you seen the outcome you were hoping for?

Absolutely, I’m fact, Iain has always gone above and beyond to find me the best deal. Not only from a financial point of view but he also considers the life situation you’re in to determine what he will recommend for you. I feel like he always has my best interests at heart.

How has Iain Murray helped you?

He got my first mortgage for me, as well as a competitive life insurance policy and has now found a new mortgage for me.

What could they have done better?

Honestly, nothing. He’s been superb from the first day I met him until now which is a period of more than 3 years.

Review from verified client

September, 2023

What were the circumstances that caused you to initially look for an adviser?

Advise on pension contribution and planning for the future.

Have you seen the outcome you were hoping for?

Yes, really informative service and great advise, no stone left unturned!

How has Iain Murray helped you?

Pension consolidation, and financial planning for the future.

What could they have done better?

Nothing comes to mind.

Review from verified client

September, 2023

What were the circumstances that caused you to initially look for an adviser?

Want various pensions in one place and guidance as to how much to contribute to achieve goals

Have you seen the outcome you were hoping for?

Yes

How has Iain Murray helped you?

Iain makes it easy for me to understand and even talks me through the portal

What could they have done better?

I can't think of a way he could have made it easier for me

Review from verified client

September, 2023

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement age and needed good advice about finances and late future proofing

Have you seen the outcome you were hoping for?

Absolutely. Iain's advice was helpful, well considered and he listened to my needs and responded sympathetically and helpfully.

How has Iain Murray helped you?

I have managed to save funds and gain interest. Although I have not much money he treated me respectfully and provided sensible advice.

What could they have done better?

Nothing. He was brilliant.

Review from verified client

April, 2023

What were the circumstances that caused you to initially look for an adviser?

Needed help with pension advise

How has Iain Murray helped you?

He cleared up the tax implications for us and helped us sort pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2023

What were the circumstances that caused you to initially look for an adviser?

One of my pensions was reaching maturity and I needed advice to help me make a decision about my options (whether to take a lump sum). At the same time, I was considering buying a property and needed advice about borrowing options that are available to mature persons.

How has Iain Murray helped you?

He provided me with very clear practical explanations and sage advice about the various options.

Have you seen the outcome you were hoping for?

Yes - on the pension. Not yet on the house purchase, but I now have a clear idea about my options, which has helped me with my planning.

What could they have done better?

Nothing.

First impression from a user who is not yet a client

September, 2022

Please provide a brief comment about your experience with Iain

Iain was very helpful, listened to my queries and provided sound guidance on next steps

Review from verified client

June, 2022

What were the circumstances that caused you to initially look for an adviser?

We were staircasing to 100% of our shared ownership property and needed a new mortgage.

How has Iain Murray helped you?

Iain has been from start to finish fantastic. He has been up front with affordability for us, being able to help us find the best rates and just all in all making our lives a lot easier.

Have you seen the outcome you were hoping for?

We absolutely have and we are over the moon.

What could they have done better?

Nothing. 5 stars out of 5 and 100%. Thankyou Iain.

First impression from a user who is not yet a client

May, 2022

Please provide a brief comment about your experience with Iain

I spoke to Iain about pensions/investments, and he was very good at explaining how everything worked, making it much easier for me to make an informed decision.

Review from verified client

April, 2022

What were the circumstances that caused you to initially look for an adviser?

I needed to look for a new mortgage and Iain was recommended to me.

How has Iain Murray helped you?

Iain did an amazing job for me in helping me with my initial application and then being available to support me throughout what was a complex process. A number of last minute changes needed to be made and Iain was on hand to ensure all went smoothly and to time.

Have you seen the outcome you were hoping for?

Yes, the revised mortgage offer was completed on time enabling me to exchange and complete on the required date.

What could they have done better?

Nothing

Review from verified client

April, 2022

What were the circumstances that caused you to initially look for an adviser?

I needed to plan for my pension

How has Iain Murray helped you?

Iain was informative and understanding and spoke to me in a language I could understand. No jargon and no pushing. I felt comfortable with discussing issues with him. I cannot recommend him highly enough.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Nothing as far as I can see.

Repeat review from verified client

April, 2022

This review is a follow-up review from a client who left a review previously.

How has Iain Murray helped you since your last review?

Continued support as needed

Repeat review from verified client

April, 2022

This review is a follow-up review from a client who left a review previously.

How has Iain Murray helped you since your last review?

Iain has continued to offer me an excellent financial service in the last 4 years. Very highly recommend.

Repeat review from verified client

April, 2022

This review is a follow-up review from a client who left a review previously.

How has Iain Murray helped you since your last review?

Whenever I have had a question or don't understand something Iain is always quick to respond and help. His advice is always considered and he talks yo me in a way I can understand everything.

First impression from a user who is not yet a client

March, 2022

Please provide a brief comment about your experience with Iain

Excellent!

Repeat review from verified client

March, 2022

This review is a follow-up review from a client who left a review previously.

How has Iain Murray helped you since your last review?

Iain is always available for help and offers very regular reviews, which in these turbulent times is a comfort. We trust his advice totally and the results over the last four years have been very good. I would recommend working with him.

Repeat review from verified client

February, 2022

This review is a follow-up review from a client who left a review previously.

How has Iain Murray helped you since your last review?

Ian has been a great help to us with helping sort out thingss for us both pensionss ROI mortgages and giving ssoud advice

Repeat review from verified client

December, 2021

This review is a follow-up review from a client who left a review previously.

How has Iain Murray helped you since your last review?

Iain has been continuing to help us get to grips with our mortgage regarding moving house

Review from verified client

December, 2021

What were the circumstances that caused you to initially look for an adviser?

Having a DBS pension fund and no financial dependents or partner

How has Iain Murray helped you?

Gave a full professional review of options available to me to protect my fund value for the future and its longevity in the event of my death

Have you seen the outcome you were hoping for?

Absolutely - I have peace of mind my family will be financially provided for in the future

What could they have done better?

Nothing, a first class service ✅

Review from verified client

October, 2021

What were the circumstances that caused you to initially look for an adviser?

I was recommended Iain by my friend of mine as i was looking into setting up a Pension via my company

How has Iain Murray helped you?

Iain explained not only the wider environment around Pensions and investments but also took me through the finer details of it all. I feel i have enough of an understanding to make choices about what products i need going forward

Have you seen the outcome you were hoping for?

I now have my pension set up which is exactly what i was after. I also feel assured that it will be well monitored going forward and if i have issues i have no doubt Iain will be there to assist me.

What could they have done better?

cupcakes?

First impression from a user who is not yet a client

October, 2021

Please provide a brief comment about your experience with Iain

Professional, friendly and offers great advice and support with all financial decisions.

Review from verified client

October, 2021

What were the circumstances that caused you to initially look for an adviser?

A Buy to Let

How has Iain Murray helped you?

I explained my situation and Iain was able to advise me on what options where viable. He reassured me throughout the process . He kept me updated through out the process.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2021

What were the circumstances that caused you to initially look for an adviser?

Had no long term planning in place.

How has Iain Murray helped you?

Iain explained everything clearly in a way that I understood - he demystified a lot and gave me reassurance.

Have you seen the outcome you were hoping for?

Yes, I now feel more prepared for my longer term financial future

What could they have done better?

nothing

Review from verified client

May, 2021

What were the circumstances that caused you to initially look for an adviser?

Pension review as newly self-employed.

How has Iain Murray helped you?

Reviewed current pensions so that I could make an informed decision on my pension needs and advised on options available to me.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing - achieved exactly what I wanted with on going support from Iain when needed.

Review from verified client

May, 2021

What were the circumstances that caused you to initially look for an adviser?

I wanted to bring many smaller policies to a single solution. Also find a tax efficient way of making contributions as a Director.

How has Iain Murray helped you?

Iain brought two policies to a single solution and also now I add contributions made pre-tax via my business

Have you seen the outcome you were hoping for?

Yes - very much so I have one further policy which at the time had early penalties for moving so we added a diary to discuss that one at more appropriate time.

What could they have done better?

Nothing, very happy with the advice and guidance given in a way I could understand.

Review from verified client

April, 2021

What were the circumstances that caused you to initially look for an adviser?

Past pension plan reaching maturity.

How has Iain Murray helped you?

Guided me through the process of transferring the monies into a suitable plan for me.

Have you seen the outcome you were hoping for?

Yes it has been a bit slow due to the pandemic but picked up.

What could they have done better?

I do not think there is anything.

Review from verified client

April, 2021

What were the circumstances that caused you to initially look for an adviser?

I was looking to get my first Mortgage and Iain was recommended to me.

How has Iain Murray helped you?

Iain was fantastic he found me a mortgage provider that was the best for me as a first time buyer.

Have you seen the outcome you were hoping for?

Yes I have I had the mortgage accepted and looking to move into my new property in June!!!

What could they have done better?

N/A

First impression from a user who is not yet a client

March, 2021

Please provide a brief comment about your experience with Iain

Very helpful advice and honesty

Review from verified client

February, 2021

What were the circumstances that caused you to initially look for an adviser?

Moving house and wanted a helping hand.

How has Iain Murray helped you?

We was guided through the process step by step and regularly provided time scale updates.

Have you seen the outcome you were hoping for?

Definitely it was fantastic.

What could they have done better?

Nothing at all , the service was fantastic.

Review from verified client

February, 2021

What were the circumstances that caused you to initially look for an adviser?

Wanting to increase our mortgage & move house. Didn’t really know where to start with all of the companies out there. Iain came recomended from two colleagues.

How has Iain Murray helped you?

Multiple zoom calls, due to the pandemic, starting by introducing himself & guiding us through the process. He found us a great mortgage & rate and all in a timely manner. He was able to answer all of our silly questions in a way that we understood!

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing!

Review from verified client

October, 2020

What were the circumstances that caused you to initially look for an adviser?

I wanted to review my current pension arrangement to see whether I was on track for my required retirement income.

How has Iain Murray helped you?

Iain reviewed my current pension provision and explained what my likely financial situation would be in in retirement and provided information on next steps.

Have you seen the outcome you were hoping for?

I am very happy with the outcome Iain provided. I am now able to make informed decisions about what I should do next in relation to retirement planning.

What could they have done better?

None

First impression from a user who is not yet a client

October, 2020

Please provide a brief comment about your experience with Iain

Iain was extremely knowledgable and explained everything to me so that I could understand easily the benefits of the products he offers.

Review from verified client

August, 2020

What were the circumstances that caused you to initially look for an adviser?

I left the NHS some years ago and had not set up a pension. I started to worry about finding it hard to make ends meet when I retire in approx 10 years time

How has Iain Murray helped you?

Talked me through the options and explained all the pro's and con's of these

Have you seen the outcome you were hoping for?

Yes, the investment is slowly growing despite the financial turbulence at the moment

What could they have done better?

Nothing that I can think of - he explains everything clearly and in a way that someone with very limited financial knowledge can understand

First impression from a user who is not yet a client

July, 2020

Please provide a brief comment about your experience with Iain

Iain was absolutely brilliant from the moment I first went to meet him. He’s extremely knowledgeable, friendly, trustworthy and supportive. I highly recommend him to anybody looking for a mortgage broker.

Review from verified client

July, 2020

What were the circumstances that caused you to initially look for an adviser?

Looking to provide a quality of life to enjoy retirement

How has Iain Murray helped you?

Amazing service considering the current Covid situation. Iain was informative without being patronising. Provided sufficient help and information to allow me to make the right choices.

Have you seen the outcome you were hoping for?

Everything I wanted has been achieved

What could they have done better?

Everything was as expected and hoped for. Nothing to improve upon.

Review from verified client

June, 2020

What were the circumstances that caused you to initially look for an adviser?

I was keen to invest as low interest in banks

How has Iain Murray helped you?

Iain spent alot of time chatting and explaining how everything works with investment. Going over things many times so I felt confident in investing with true potential

Have you seen the outcome you were hoping for?

It's early days but yes

What could they have done better?

I think Iain did a very good job as all was arranged on zoom. But hopefully we will be able to meet face to face soon

First impression from a user who is not yet a client

February, 2020

Please provide a brief comment about your experience with Iain

Explained everything very clearly. Felt reassured.

Review from verified client

February, 2020

What were the circumstances that caused you to initially look for an adviser?

To discuss pensions

How has Iain Murray helped you?

Advised on the best way to invest and transfer pensions and the feasibility of drawing down from a pension

Have you seen the outcome you were hoping for?

So far, yes

What could they have done better?

Nothing that I can think of

Review from verified client

February, 2020

What were the circumstances that caused you to initially look for an adviser?

To help sort out our pension plan and make more of the benefits long term

How has Iain Murray helped you?

Moving funds from one pension to another to support retirement later on

Have you seen the outcome you were hoping for?

Looking good based on the numbers shown us today

What could they have done better?

Nothing all good

Review from verified client

February, 2020

What were the circumstances that caused you to initially look for an adviser?

initially I met Iain to help with Auto Enrolment for our staff. He set up the scheme for us and we then made contact again about investment and leading on to retirement planning.

How has Iain Murray helped you?

I hadn't got much of a clue about Auto Enrolment and didn't have the time either but Iain sorted it all out and met any staff who needed help. It was first class. Moving on he has been great at steering us with investments and Pension planning and helping us with the tax side of that too.

Have you seen the outcome you were hoping for?

We are very comfortable with the investment growth over the last few years. It has certainly out performed anywhere else we might have put that money. His advise on the whole picture has been really helpful too....an independent eye helping us understand what we should do (or can do) to get the best. I think the biggest thing for me is simply that I trust him to look after us and also say if he thinks we should be doing something different

What could they have done better?

No issues at all.

Review from verified client

February, 2020

What were the circumstances that caused you to initially look for an adviser?

Planning for the future towards retirement

How has Iain Murray helped you?

Advice, set-up, ongoing information and monitoring

Have you seen the outcome you were hoping for?

Yes

First impression from a user who is not yet a client

February, 2020

Please provide a brief comment about your experience with Iain

Ian was very helpful and honest even though he was unable to assist us with a mortgage at this time. However I would certainly recommend him to others.

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an adviser?

I’d recently taken earlier retirement and also had a small inheritance from my Mother’ estate and, as I had previously dealt with True Potential, looked for a local adviser.

How has Iain Murray helped you?

Iain took the time to understand my situation requirements and was also sympathetic to my less than solid grasp of things financial. Explanations were patiently made which was (& continues to be) much appreciated.

Have you seen the outcome you were hoping for?

Goals are longer term therefore too early to assess but all seems on track thus far.

What could they have done better?

One couldn’t wish for more prompt, personal friendly attention so I’ve nothing to add here.

Review from verified client

January, 2020

What were the circumstances that caused you to initially look for an adviser?

*

How has Iain Murray helped you?

*

Have you seen the outcome you were hoping for?

Very professional

First impression from a user who is not yet a client

January, 2020

Please provide a brief comment about your experience with Iain

Iain was friendly and helpful from the first meeting. He is now providing with me with excellent advice on my search for a mortgage.

Review from verified client

November, 2019

What were the circumstances that caused you to initially look for an adviser?

We wanted advice on pension investment

How has Iain Murray helped you?

Iain answered our questions clearly and provided various choices to suit our budget

Have you seen the outcome you were hoping for?

The outcome so far has exceeded our expectations

What could they have done better?

There are no areas Iain has not covered or provided sound advice on

Review from verified client

November, 2019

What were the circumstances that caused you to initially look for an adviser?

Financial planning - assessed various Co.s & individuals and Iain Murray through True Potential was our preferred choice. This has proved to be a very good decision following the help and advice Iain has given us these last 12 months and hopefully for the future fulfilling our financial plans.

How has Iain Murray helped you?

Financial advice, guidance and confidence.

Have you seen the outcome you were hoping for?

Yes, although it is at an early stage (12 months), we could not be more pleased.

What could they have done better?

Nothing.

Review from verified client

October, 2019

What were the circumstances that caused you to initially look for an adviser?

I was looking to cover my life as owner of a business. I had to organise Auto Enrolment

How has Iain Murray helped you?

Iain organised insurance and Auto Enrolment for me, made it very easy to use as well.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Chocolate biscuits with coffee is all I can think of

Review from verified client

September, 2019

What were the circumstances that caused you to initially look for an adviser?

Did not think my current personal pension plan was working for me.

How has Iain Murray helped you?

Advised me of all my options and were best to invest my pension.

Have you seen the outcome you were hoping for?

It's early days yet, but it seems to be heading in the right direction.

What could they have done better?

Sometime baffled me with all the investment jargon, when I just really wanted to know the basics....but at least told me he knew what he was talking about.

Review from verified client

August, 2019

What were the circumstances that caused you to initially look for an adviser?

I left the NHS 10 years ago and have been working as a private practitioner, running my own physiotherapy clinic since, but not paying into a pension scheme. I knew I needed to remedy this and hence I contacted Iain for advice.

How has Iain Murray helped you?

He advised me of the options available to me and helped me to select the best pension suited to my needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I cannot think of anything. He explained everything very clearly in terms that I could understand. He was very friendly, helpful, professional and I would highly recommend him to anyone

Review from verified client

August, 2019

What were the circumstances that caused you to initially look for an adviser?

Not much contact from my current adviser left me doubting my arrangements were sufficient

How has Iain Murray helped you?

Explained cover fully in a way that I found easy to understand. Is keeping in touch to ensure product remains adequate for any changes in professional / personal life.

Have you seen the outcome you were hoping for?

So far yes

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an adviser?

My wife and I were first time buyers looking for some advice with our mortgage.

How has Iain Murray helped you?

Iain Murray helped us to arrange our first mortgage, finding us a great deal that we were happy with, along with great advice and was quick to respond and kept on top of everything for us.

Have you seen the outcome you were hoping for?

We've now been living on our new property for several weeks since the mortgage was arranged quickly, and the house was vacant the whole process was completed in just a couple of months! Thanks Iain for your help and helping us to arrange the purchase in a timely manner.

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an adviser?

I required protection to cover my mortgage in the event of illness or incapacity.

How has Iain Murray helped you?

He identified and advised on the most appropriate forms of protection and cover that I might require, given my circumstances, and was able to deliver this in a timely and effective manner.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an adviser?

We wanted to make sure our finances are covered in the event of a death.

How has Iain Murray helped you?

He gave us impartial advise on the suitable options available.

Have you seen the outcome you were hoping for?

Fortunately not as neither my self or my wife have passed away.

What could they have done better?

To be honest Iain has done everything he has been expected of him.

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an adviser?

The necessity of setting up a pension

How has Iain Murray helped you?

With the advice for, implementation and création of a pension suited to my needs

Have you seen the outcome you were hoping for?

It is functioning as required. Still to early to judge performance.

What could they have done better?

Perhaps to define the expected total fees charged for the stock market trades during the course of the pension management.

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an adviser?

When reached 65 and wanted to retire i needed advice on my pension and how best to invest my money.

How has Iain Murray helped you?

He gave us the advice we needed and helped us to invest wisely. It gave us peace of mind.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

We cant really think of anything. We are completely satisfied.

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an adviser?

We needed advice on how to invest our money and about our pension. We needed advice on having an income from our money.

How has Iain Murray helped you?

He was able to show us all the possibilties with the amount of money we have and put our mind at rest. He was able to answer all our questions.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

We cant think of anything he was very efficient.

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an adviser?

I had to review my pension.

How has Iain Murray helped you?

He gave me a lot of information about different products so I could make an informed decision.

Have you seen the outcome you were hoping for?

Yes, my pension is setup and is doing well.

What could they have done better?

No, I think he is great the way he is.

Review from verified client

July, 2019

What were the circumstances that caused you to initially look for an adviser?

I needed to arrange a pension scheme

How has Iain Murray helped you?

He introduced me to a provider and guided me through getting the right pension and investments to achieve my end goal.

Have you seen the outcome you were hoping for?

Not yet, but so far the investment performance appears good and the tools provided allowing me to track and manage contributions is working as Iain said it would.

First impression from a user who is not yet a client

May, 2019

Please provide a brief comment about your experience with Iain

He new his stuff and he few things that I didn’t know. Lovely to meet him.

First impression from a user who is not yet a client

November, 2018

Please provide a brief comment about your experience with Iain

Ian is investigating options for me at the moment. No prices have been discussed as of yet.

Review from verified client

November, 2018

What were the circumstances that caused you to initially look for an adviser?

I hadn't reviewed my protection policies since buying my first home 20 years ago. With a few house moves and a couple of kids later, thought it really should be time to review my policies.

How has Iain Murray helped you?

Iain was great, he asked the right questions to get a real understanding of my circumstances, so he could recommend the right policy for my needs.

Have you seen the outcome you were hoping for?

Yes. Very happy with what was recommended.

What could they have done better?

None. Iain is very knowledgeable and builds up a great raport with people.

Review from verified client

November, 2018

What were the circumstances that caused you to initially look for an adviser?

End of mortgage deal. we needed to apply for a new deal.

How has Iain Murray helped you?

He visited us a couple of time, he has the patience of a saint. explaining things in clear English. Several times until he felt that we understood our needs.

Have you seen the outcome you were hoping for?

yes, a mortgage for the 2 of us and lower premiums

What could they have done better?

no, i think Iain was very patient and explained things clearly.

Review from verified client

November, 2018

What were the circumstances that caused you to initially look for an adviser?

Was looking for help in changing mortgage product

How has Iain Murray helped you?

Iain explained to us about the options and set the wheels in motion. Our involvement was minimal as Iain worked through the whole process

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Nothing. Iain helped us in the way we would have hoped. Excellent service, quick to respond and even did a great job chasing me for things he needed to progress our application.

First impression from a user who is not yet a client

October, 2018

Please provide a brief comment about your experience with Iain

He was polite and informative

Review from verified client

July, 2018

What were the circumstances that caused you to initially look for an adviser?

Buy to let mortgage.

How has Iain Murray helped you?

Iain made the process effortless. Listened to our needs carefully, provided the options with explanation as to why the products in question would suit us and completed everything in a very effortless way for us. Really couldn’t fault the quality and speed of the service provided.

Have you seen the outcome you were hoping for?

Absolutely.

Review from verified client

June, 2018

What were the circumstances that caused you to initially look for an adviser?

When the workplace pension came in, I realised I’d never really thought about the future and decided I needed to look at pension plans and how best to build up a good pension pot for my retirement.

How has Iain Murray helped you?

Iain explained the different types of pensions available on the marketplace and helped me to work out what features I required and what I didn’t.

Have you seen the outcome you were hoping for?

I have a pension account all set up with True Potential Wealth Mgmt, which I can top up when I earn a sales bonus at work and I can view it as it grows using the handy phone app.

What could they have done better?

Nothing. Iain was responsive and helpful and took the time to explain and answer all my questions.

First impression from a user who is not yet a client

June, 2018

Please provide a brief comment about your experience with Iain

The service provided so far has been excellent and Iain have explained everything very clearly ensuring I understand.

Review from verified client

May, 2018

What were the circumstances that caused you to initially look for an adviser?

On behalf of my elderly mother who had recently sold her property and was down-sizing and wanted to know how best to invest her money to provide further income.

How has Iain Murray helped you?

By giving clear advice and in a manner which was able to be understood by my mother who felt reassured that she had had sound advice with her best interests at heart.

Have you seen the outcome you were hoping for?

Yes, my mother is reassured that she has done the best she can with the money available.

What could they have done better?

Nothing.

Review from verified client

May, 2018

What were the circumstances that caused you to initially look for an adviser?

I am a solicitor who had a client requiring independent advice.

How has Iain Murray helped you?

Iain discussed with me how he could assist my clients and I know that they will be in good hands with him.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

April, 2018

What were the circumstances that caused you to initially look for an adviser?

I needed a protection review in the lead up to having a baby.

How has Iain Murray helped you?

Iain was brilliant. We had a great conversation about my needs, what I wanted my protection policies to do for me and what the likely costs would be.

Have you seen the outcome you were hoping for?

Absolutely. As I have a medical history which is difficult for some insurers, Iain went out of his way to find the best provider for me at a price that I could afford.

What could they have done better?

Nothing

Review from verified client

April, 2018

What were the circumstances that caused you to initially look for an adviser?

I required certain types of cover.

How has Iain Murray helped you?

We discussed tax saving idea's & helped me plan out the next 10 years.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Iain has advised to the best of his knowledge & my family are safe and secure knowing our financial needs are secure.

Review from verified client

April, 2018

What were the circumstances that caused you to initially look for an adviser?

I wanted a second opinion on my current advice.

How has Iain Murray helped you?

Iain explained to me the way we could better protect my life and business. He also sorted out all the paperwork and advised on the Workplace pension.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

nothing that I can think of

Review from verified client

April, 2018

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has Iain Murray helped you?

Listened. Digested. Made excellent proposals.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing. Constructive suggestion = periodically review his recommendations to me and suggest improvements.

Review from verified client

April, 2018

What were the circumstances that caused you to initially look for an adviser?

Finance available in the latter part of my career.

How has Iain Murray helped you?

Helped give me best options and direction for my personal circumstances.

Have you seen the outcome you were hoping for?

Even though there has been changes from my side during my time with Iain he is helping me to achieve a suitable outcome for myself.

What could they have done better?

As of today I can not add anything here

Review from verified client

April, 2018

What were the circumstances that caused you to initially look for an adviser?

I was buying my first home.

How has Iain Murray helped you?

He came to home, listened to my circumstances and provided extensive advice around different types of mortgages. He also researched quickly and efficiently who would provide the best mortgage for me. He was always available for questions when required and during the process advised on legal procedures though not part of his duties.

Have you seen the outcome you were hoping for?

Yes I now own the property I wanted at the price I wanted to pay each month.

What could they have done better?

Nothing.

Review from verified client

April, 2018

What were the circumstances that caused you to initially look for an adviser?

I needed to review my savings accounts and investment ISA.

How has Iain Murray helped you?

Advice and review of my financial situation. Offered some alternatives via true potential . Very impartial and clear facts based on my own wishes. Listened very carefully...a great skill.

Have you seen the outcome you were hoping for?

Yes. I am very happy with my true potential portfolio.

What could they have done better?

I cannot think of any further skills or actions. I consider his approach to be very professional and knowledeable. Utterly trustworthy.

Review from verified client

April, 2018