Reviewed for

Insurance and Protection ( 3 )

Pensions ( 68 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 38 )

Auto Enrolment ( 1 )

Investments and Savings ( 30 )

Pension Transfers - Non Specialist ( 19 )

Inheritance Planning ( 6 )

Long Term Care ( 2 )

Pension Transfers - Specialist ( 19 )

Financial Planning ( 3 )

Reviewers' assets

£500k+ ( 7 )

£200k - £500k ( 7 )

£100k - £200k ( 11 )

Up to £50k ( 7 )

£50k - 100k ( 10 )

Client reviews

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Perthshire

What were the circumstances that caused you to initially look for an adviser?

I had three pensions and paperwork I had no idea where to start I contacted Sean for his help .

How has Sean Gilbert helped you?

SEAN WENT THROUGH THE PAPERWORK WITH ME AND showed me what was required and he's kept me informed throughout the process.

Have you seen the outcome you were hoping for?

The process hasn't been completed but I have faith that it will be completed to my satisfaction.

What could they have done better?

I have not seen anything that could have been done better by Sean his perseverance in dealing with my pension showed his commitment in getting me the best deal.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

I "inherited" Sean following a takeover of the original company I was dealing with (if I recall correctly - it was over 10 years ago now). I needed my various pensions organised and amalgamated under one roof and some initial investment and retirement planning. He assessed my attitude to risk so that he could position my investments accordingly.

How has Sean Gilbert helped you?

Sean has provided me with excellent advice, particularly over the the last year or so. What I really like about him is he is extremely pleasant but above all clearly knowledgeable as one would expect on the financial markets and how best to invest and plan for retirement. What I also liked was how he addressed financial planning and taxation to best support retirement and inheritance tax implications (also asking potentially awkward but necessary questions in the event of an untimely early death!). Above all I was left feeling very confident I was well taken care of.

Have you seen the outcome you were hoping for?

Thus far yes. Investments have doubled over the past 10 years

What could they have done better?

Nothing I am aware of, as I say very pleased with the relationship.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Recently retired from full time work.

How has Sean Gilbert helped you?

Sean has been instrumental in taking all my pensions and moving them into one easily manageable portfolio. His straight forward advice was excellent as we talked through all the various scenarios that could affect my future income.

Have you seen the outcome you were hoping for?

Yes I am very pleased with the result of my advice.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Looking for advice,Sean has been my wife’s financial advisor for years.

How has Sean Gilbert helped you?

Asked for pension advice with the possibility of moving my pension

Have you seen the outcome you were hoping for?

100%. Sean set everything up, was in contact all the time during the transfer process to explain what was happening.

What could they have done better?

Nothing.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

I had a pension that was due to come to an end and required an advisor

How has Sean Gilbert helped you?

Sean was great helped me the whole way through much appreciated

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

Nothing

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Was looking to combine 2 pensions, take the tax-free cash and invest the remainder

How has Sean Gilbert helped you?

explained the options and recommended the best way to do this

Have you seen the outcome you were hoping for?

early days but investments seem to be doing well

What could they have done better?

cant think of anything

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice on collaboration of various pensions.

How has Sean Gilbert helped you?

Explained aspects in an understandable fashion to allow me to decide.

Have you seen the outcome you were hoping for?

So far so good, but early days.

What could they have done better?

At this early point, that's difficult to respond.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

My previous financial adviser left the profession.

How has Sean Gilbert helped you?

Sean has been very helpful in helping me to relocate my investments and savings to a (hopefully) more profitable section of the market.

Have you seen the outcome you were hoping for?

It has only been a couple of months so too early to tell how successful this will be.

What could they have done better?

No complaints so far, Sean has been helpful and has been excellent with any explanations I have asked for.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Sean Gilbert helped you?

Supplied my wife and myself useful information about our pensions

Have you seen the outcome you were hoping for?

Yes . Sean moved my pension pot for me

What could they have done better?

Nothing

First impression from a user who is not yet a client

April, 2023

Overall

Please provide a brief comment about your experience with Sean

Sean was quick to contact me and gave me the best advice he could with the problem I had. A genuinely helpful person.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement

How has Sean Gilbert helped you?

Provided clear advice and took time to understand and clarify our needs. Sean wasn’t pushy and let us move forward at a pace that suited us.

Have you seen the outcome you were hoping for?

Early days but looking good. Have total confidence that investments will make a good return.

What could they have done better?

Nothing that I can think of.

First impression from a user who is not yet a client

January, 2023

Overall

Please provide a brief comment about your experience with Sean

I contacted Sean at a time I was concerned about service I was receiving elsewhere. He was extremely supportive and took the time to ensure I fully understood my position and options. He is now looking after my portfolio and so far I am very pleased with the results.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

I needed advice and guidance on how to turn my pension pot into an annuity.

How has Sean Gilbert helped you?

I consulted Sean about the process of buying an annuity with my personal pension, a subject in which I had no interest or knowledge and had been postponing for some years. My meetings with him proved to be a pleasant surprise as he was a normal human being with a sense of humour and not a grey, finance person who spoke in a language I could barely understand. The whole experience was totally painless and I am very grateful to him for making it like this.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that I can think of.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to take some cash from my pensions.

How has Sean Gilbert helped you?

Sean helped with great advice for both the pros and cons of taking a drawdown from my pensions.

Have you seen the outcome you were hoping for?

Yes the outcome was just what I expected and also exactly what Sean had told me would happen

What could they have done better?

Nothing really, every step was explained and achieved.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement. Realised requirement to amalgamate/plan pension.

How has Sean Gilbert helped you?

Advised on consolidation of pension funds, potential projection of funds avail for retirement.

Have you seen the outcome you were hoping for?

So far. Yes

What could they have done better?

I do not have enough knowledge to suggest improvements. Happy so far with Sean’s involvement & advice.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Clackmannanshire

What were the circumstances that caused you to initially look for an adviser?

Existing investments were not performing as well as I would like.

How has Sean Gilbert helped you?

Sean has made it easy for me to understand what was available and identify my investment needs.

Have you seen the outcome you were hoping for?

Already seen an increase in potential returns after such a short time period.

What could they have done better?

Sean has been fantastic, nothing else needed.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

I required specialist help to transfer a Pension Fund.

How has Sean Gilbert helped you?

Yes indeed he has. From the outset, Mr Gilbert filled me with confidence that he was very capable to deal with the Transfer which could only be carried out by a P.F.A.

Have you seen the outcome you were hoping for?

I viewed the details and suggestions put forward by Mr Gilbert on the 08/08/2022 and confirmed to him this is what I required moving on. It was then signed there and then, and now await the Paperwork.

What could they have done better?

Can not imagine what could have been improved upon.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Fife

What were the circumstances that caused you to initially look for an adviser?

I had a few different pension pots from previous employers that I wanted bundled together. Also, more importantly, I didn't feel that they were getting reviewed and looked after properly and this is the main reason for me looking for a financial advisor.

How has Sean Gilbert helped you?

Initially Sean got me and my wife through for an informal chat about my plans for the future, the age I'm planning to retire, my attitude to risk levels etc. Sean then explained the different pensions on offer, drawdown, annuities, future markets - all this was explained so that we understood clearly what my choices were.

Have you seen the outcome you were hoping for?

Yes, the pension pots have been bundled together without any problems for me. Sean had a few difficulties with my previous pension provider, but nothing he couldn't handle. I now have my pension pot invested at a risk level I'm happy with. More importantly for me though, they are now being reviewed and properly looked after, no matter what happens with the market. This gives me the confidence to look forward to the future, and not wonder if my pot is relatively safe and actually working for me. It really is a weight off my shoulders.

What could they have done better?

Not much to be honest, everything went smoothly, and Sean kept me up to date about the pension transactions and any details that he felt that I needed to know.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

My pension pot was dropping, so sought help to see if it could be transferred to a better option.

How has Sean Gilbert helped you?

Sean explained in detail what was in his opinion the best course of action, all the details were explained and followed up in writing.

Have you seen the outcome you were hoping for?

So far the plan is working better than the last one, although it's early days

What could they have done better?

I was happy with the advice and service.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Financial difficulties caused by a fire at our business.

How has Sean Gilbert helped you?

Set out our options for accessing pension in tax efficient way which resolves our financial difficulties. This was a huge relief for us.

Have you seen the outcome you were hoping for?

The outcome was better than we were hoping for. If it wasn't for Sean's help we would have really struggled.

What could they have done better?

Nothing - the service was first class.

First impression from a user who is not yet a client

May, 2022

Overall

Please provide a brief comment about your experience with Sean

Professional, knowledgeable and kind.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Advice sought with regards to setting up Company Pension Scheme and reviewing existing personal pension policies

How has Sean Gilbert helped you?

New Company Pension Scheme set up and own personal pension under review currently

Have you seen the outcome you were hoping for?

Too early to say

What could they have done better?

Nothing at all, Sean is an excellent advisor, approachable, knowledgeable, thorough

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Had a good sun of money tied up in old pension needed help to sort out

How has Sean Gilbert helped you?

Very much good guy with good knowledge

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure it could have been Sean put a lot of effort in for me

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Change of employer and looking at my different pensions to consolidate into one which in future would allow a draw down pension.

How has Sean Gilbert helped you?

Great financial advice and explained very well which made it very understandable.

Have you seen the outcome you were hoping for?

Yes, probably exceeds my expectations.

What could they have done better?

Nothing excellent service throughout.

First impression from a user who is not yet a client

February, 2022

Overall

Please provide a brief comment about your experience with Sean

Very helpful and explained everything very clearly

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Put in place a personal pension, personal investment isa, and a corporate investment

How has Sean Gilbert helped you?

Sean helped by assessing risk profile, looking at my goals and matching investment suggestions to this.

Have you seen the outcome you were hoping for?

Yes absolutely

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Upcoming retirement with advice needed to look at best options for pension pot to secure adequate annual income/tax efficiency/ease of transfer into estate or otherwise at death.

How has Sean Gilbert helped you?

- After establishing my current financial position and future aspirations with an exercise to establish my risk tolerances, Sean clearly and thoroughly explained the various pension options available and the advantages/disadvantages of each in relation to my particular position. - Sean managed the transfer of pension funds to my chosen investment platform, provide clear advice and recommendation for an investment portfolio based on my risk appetite and strength of potential return.

Have you seen the outcome you were hoping for?

It's early days yet as the investment platform and portfolio were only implemented a month or so ago, but all fees have already been covered which gives confidence for future performance.

What could they have done better?

Nothing. It was a pleasure dealing with Sean - not only was he very professional and knowledgeable on the pension market, he inspired confidence in his integrity with no obvious bias or push to a particular product or supplier. All matters have been handled in a very timely and inclusive manner.

First impression from a user who is not yet a client

October, 2021

Overall

Please provide a brief comment about your experience with Sean

Professional

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

To ensure my pension was well looked after and to grow it.

How has Sean Gilbert helped you?

I have been a customer of Sean’s for several years and found him to be efficient, easy to talk to and very helpful, making sound suggestions for growing my pension.

Have you seen the outcome you were hoping for?

Yes, great progress has been made with sound common sense judgements made.

What could they have done better?

Off the top of my head, nothing that I can think of.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Sean Gilbert helped you?

Sean is first rate in the explanations he gives along with his impartial advice. Further he always undertakes fully all actions that were agreed upon in a timely and professional manner

Have you seen the outcome you were hoping for?

Yes advice outcomes have been more than expected

What could they have done better?

Nothing really a the pandemic had an impact on this like it did with most walks of life

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Having retired I was looking for financial advice on my pension and what were the options available to me

How has Sean Gilbert helped you?

After having a meeting and discussion with Sean it was agreed that he would look at the options that were available and report back. At our next meeting Sean went through all options discussing at length the pros and cons of each alternative which meant I had all the information required to make a decision on my pension.I consider Sean's advice appropriate and accurate and have now decided to move forward with Sean as my financial adviser forward using Sean as my financial adviser

Have you seen the outcome you were hoping for?

Sean has now dealt with my pension needs quickly and professionally, updating me regularly on any matters which require attention. Only the future will tell if the right decisions have been but all's good for now

What could they have done better?

Very little if anything as Sean has been on top of everything,I would have no problem recommending Sean to others

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

Drawing down pension

How has Sean Gilbert helped you?

Great advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to add

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Our previous companies holding our policies no longer had their reps so found Sean

How has Sean Gilbert helped you?

He helped us considerably, he has proved very helpful and successful in his advice to us, we are delighted and recommended to friends also

Have you seen the outcome you were hoping for?

We have seen more from the outcome than we expected, to date advice has proved very successful

What could they have done better?

Nothing, could not fault Sean

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Dunbartonshire

What were the circumstances that caused you to initially look for an adviser?

To prepare for my retirement in a structured way

How has Sean Gilbert helped you?

He explained all the different factors required to plan for my retirement, and offered a range of options which we chose from.

Have you seen the outcome you were hoping for?

So far yes but the pandemic has probably slowed down the returns.

What could they have done better?

All advice and knowledge has been 1st rate so nothing better.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

To make sure I’m making the most out of my pension savings

How has Sean Gilbert helped you?

Helped me understand what I have abs how my various pensions are performing. He also helped me understand my risk appetite

Have you seen the outcome you were hoping for?

We have moved some of my pensions to funds through match my requirements and yes I’m happy so far

What could they have done better?

Nothing I can think of.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Needed to transfer pension fund due to redundancy

How has Sean Gilbert helped you?

Sean made recommendations based on the information I provided. As well as other options he explained the reasons for these recommendations. Once agreed the pension fund was transferred. I was kept informed at all stages of the process.

Have you seen the outcome you were hoping for?

The fund is a long term investment but so far all has went well.

What could they have done better?

Not applicable

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I was badly advised previously and had no idea what to do.

How has Sean Gilbert helped you?

Excellent service put my mind at rest and explained clearly what was happening.

Have you seen the outcome you were hoping for?

The outcome so far has been good.in

What could they have done better?

In my opinion nothing.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Pension maturity and needed advice and Sean Gilbert gave us everything we were looking for.

How has Sean Gilbert helped you?

Gave us good advice and information regarding re investment.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't better excellence.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Drawdown advice pension

How has Sean Gilbert helped you?

Advice on freedom and pensions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I had money to invest and was unsure as to the best way to invest for my circumstances

How has Sean Gilbert helped you?

Sean recommended a stocks and shares ISA and took the time to explain the benefits of investing my money there. He also advised me to maximise my voluntary pension contributions

Have you seen the outcome you were hoping for?

Initial returns look great even after just 1 month! The outcome I was hoping for was to get independent advice and I certainly got lots of helpful advice.

What could they have done better?

I would have preferred a face-to-face meeting we are in the midst of a pandemic so of course this wasn't possible and not what something that Sean could have controlled.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Improve performance on pension investments.

How has Sean Gilbert helped you?

Attitude to risk analysis, investment portfolio advice and highlight potential pension drawdown issues with the current provider.

Have you seen the outcome you were hoping for?

I am a new client, the early signs are very promising.

What could they have done better?

I declined a face to face meeting due to Covid restrictions. It became clear that expectations and misunderstandings were made regarding the clarity and wording of the lengthy statement of charges documentation from Standard Life. This document needs to be revised and reviewed by Standard Life from a layman's viewpoint.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Turned 55 years of age

How has Sean Gilbert helped you?

Helped me release a small piece of my pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Made my pension worth a million

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Lost pension funds.

How has Sean Gilbert helped you?

By finding the optimum funds that matched my attitude toward risk/reward.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing I can think of.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Legacy and redundancy payment

How has Sean Gilbert helped you?

Initial setup and annual reviews

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with Sean

Fast response to contact

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Reached retirement

How has Sean Gilbert helped you?

Advised on pension transfers and savings options.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I've had a financial adviser since deciding to have a personal pension.

How has Sean Gilbert helped you?

Advised me on my pension and to change to a plan that would perform better.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I can't think of anything. The information provided was very clear.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

I was looking for best options for the several work and personal pension i had.

How has Sean Gilbert helped you?

Good advice on managing pensions and what ones i could merge into one manageable pension fund.

Have you seen the outcome you were hoping for?

Very happy with outcome of pensions, all based on sound advice.

What could they have done better?

Very happy with advice, i cant pinpoint a partucular area for improvement.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Angus

What were the circumstances that caused you to initially look for an adviser?

for personal financial advice

How has Sean Gilbert helped you?

By guiding me through the recent difficult economical situation and giving me the best advice for my personal financial investments

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Needed advice transferring my pension from Royal London

How has Sean Gilbert helped you?

Sean has been an excellent adviser as he has helped me to understand what would be best for my present situation and adapt my pension plan when necessary. He has visited me at home and been very approachable and helpful. He is not pushy but gave me the information needed to make financial decisions on my pension.

Have you seen the outcome you were hoping for?

Yes so far very happy

What could they have done better?

Nothing

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Clackmannanshire

What were the circumstances that caused you to initially look for an adviser?

I had multiple small pensions that I wanted to combine

How has Sean Gilbert helped you?

Sean gathered all relevant information regarding each pension and gave options for combining most, advising me to leave one as is as the existing benefits outweighed any gain that would be made in moving it ( this was also the pension with the largest transfer value which would have doubled fees paid by me if it was moved)

Have you seen the outcome you were hoping for?

Yes, my most recent valuation shows an increase in overall value of approximately 25% of initial investment in less than 3 years

What could they have done better?

N/a

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I wasn’t sure about the different pensions I had.

How has Sean Gilbert helped you?

Sean clarified the situation and helped me find the best way forward.

Have you seen the outcome you were hoping for?

Indeed yes my situation regarding my pension is now clear.

What could they have done better?

Absolutely nothing, Seanas I was perfectly satisfied with Sean’s help.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Dunbartonshire

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Sean Gilbert helped you?

Advice on Pensions

Have you seen the outcome you were hoping for?

I havent retired yet so I dont know

What could they have done better?

I dont think they could have dome better

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I changed from pension to shares as advised

How has Sean Gilbert helped you?

Sean helped by advice and shrewd investment strategy

Have you seen the outcome you were hoping for?

Yes i am pleased so far

What could they have done better?

nothing really unless i accept higher risk.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Specific advice needed on pensions and how best to plan for the future

How has Sean Gilbert helped you?

Sean looked at my previous pension providers and suggested various investment options based on my risk category. My investment portfolio sits alongside my pension pot and has benefited from the same platform access (Zurich).

Have you seen the outcome you were hoping for?

Yes - increase in my investments

What could they have done better?

Nothing I can think of so far - my pension is not due for fruition for a few years

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

I was looking for a financial adviser following retirement after having used Pensionwise in the run-up to retiring.

How has Sean Gilbert helped you?

Helped me consider carefully my financial needs in the short and long term when considering what to do with my pension pot, and managed the investment thereafter. Kept me up to date with information and advice during the worst of the Covid pandemic. Carefully considered my attitude to risk in recommending a particular course of action.

Have you seen the outcome you were hoping for?

Yes: a better than expected return on the investment.

What could they have done better?

Not sure , all the dealings I have had have fully met my expectations (and perhaps exceeded them)

Review from verified client

April, 2021

Overall

Service

Value

Advice

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Retirement and the need to secure the best pension opportunities.

How has Sean Gilbert helped you?

Sean had a thorough review of my finances and circumstances and also assisted in my approach to investment opportunities.

Have you seen the outcome you were hoping for?

Absolutely. My expectations have been far exceeded.

What could they have done better?

Hard to say that anything could have been done better as the returns have been excellent.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

My husband told me to good advice which I have done

How has Sean Gilbert helped you?

With great advice on my pension great help manny thanks elaine McDermott

Have you seen the outcome you were hoping for?

Yes very good I am very happy ?

What could they have done better?

Nothing all I need to do is pick up the phone all my questions answered no problem he is the best

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Buying a house and the mortgage doesn’t end until I’m aged 70, so I needed to make sure I had a good pensionable income.

How has Sean Gilbert helped you?

He reviewed my pension status and gave me options to consider

Have you seen the outcome you were hoping for?

Yes the investments made have exceeded my expectations

What could they have done better?

Can’t think of anything

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Previous pension plan discontinued

How has Sean Gilbert helped you?

He discussed my options and listened to y expectations and wishes then we came up with a plan suitable for me

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing. Everything had gone very well

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

Consolidating all my company pensions into one, then investing for growth in value

How has Sean Gilbert helped you?

gave advice into investing the value for my pension into low risk investments which is constantly reviewed and advice on drawdown.

Have you seen the outcome you were hoping for?

On the whole there has been good growth over the years considering the volatility of the markets, so yes there has been growth but not as much as I had hoped for.

What could they have done better?

I don't think he could have done better without going for riskier investments which I did not want

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I had a number of separate pensions that I wanted to unite.

How has Sean Gilbert helped you?

Sean discussed my retirement goals and preferences, before finding the best options for me to chose between. I was confident with Sean's advice and knowledge.

Have you seen the outcome you were hoping for?

So far, so good with my new pension platform.

What could they have done better?

I don't think that Sean could have done anything better.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to move my existing pension into a better performing scheme and also required help on deciding what to do with my savings whilst in the midst of a pandemic.

How has Sean Gilbert helped you?

He was very helpful in making everything simple to understand with his excellent financial knowledge , he has an easy going nature with nothing being too much work for him. He looked at the whole market and came back with some super recommendations.

Have you seen the outcome you were hoping for?

Yes - have now agreed to all his sound recommendations and these are being actioned.

What could they have done better?

Nothing - I was completely happy with all the work that Sean has done to date.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Pension advice and consolidation to one Pension plan.

How has Sean Gilbert helped you?

Looked at Pension plans and advised on best options.

Have you seen the outcome you were hoping for?

Sean's advice was the best for my circumstances and he prepared and consolidated my various plans under one Pension provider with a range of solid investments.

What could they have done better?

Sean's help and support has been first rate.

First impression from a user who is not yet a client

February, 2021

Overall

Please provide a brief comment about your experience with Sean

Sean was very clear and helpful about himself, and the company, All my questions were answered. And he made the plan suggest easy to understand.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

My husband died an I had to look at my pensions

How has Sean Gilbert helped you?

Sean explained everything in terms that I coukd essikyvunderstand

Have you seen the outcome you were hoping for?

Only concluded the transactions recentky

What could they have done better?

His advice and easy going nature my ade dealing with things that I’d never had to do before very easy.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice on my pensions and to see if I could take early retirement.

How has Sean Gilbert helped you?

Sean explained the pension types I had and the best options for me to take.

Have you seen the outcome you were hoping for?

I am very pleased with the outcome of the services provided.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Help needed re. capital to invest.

How has Sean Gilbert helped you?

He built a share portfolio for me.

Have you seen the outcome you were hoping for?

I hope to soon.

Review from verified client

January, 2021

Overall

Value

Service

Advice

Based in Clackmannanshire

What were the circumstances that caused you to initially look for an adviser?

Getting over Inheritance tax threshold and wanted to ensure that when we are not here no or very little inheritance tax would be liable on our estate.

How has Sean Gilbert helped you?

Gave very informative advice regarding all aspects of arranging finances to reduce possibilities of having to pay any inheritance tax. Explained the ins and outs of a complex subject very clearly and easy to understand.

Have you seen the outcome you were hoping for?

Hopefully yes but we both have to live another 7 years.

What could they have done better?

From what we have seen nothing

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

Amalgamated various small private pensions into one pot.

How has Sean Gilbert helped you?

He accessed all my pensions, got transfer figures and transferred them all to one account.

Have you seen the outcome you were hoping for?

Yes, even in the adverse financial restrictions.

What could they have done better?

All very easy and any questions are quickly answered.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Had an inheritance and wanted to invest some of it

How has Sean Gilbert helped you?

Explained the options open to us and gave comprehensive advice on making investments. Showed us examples of the performance of stocks and shares over previous years and an indication of how our investment may perform. Made it clear that they can go up as well as down, and if this was something we wanted to consider, as a long term investment, it would probably be the most lucrative in the current financial climate where interest rates are so low. Gave us the confidence through his knowledge and advise to proceed with investing.

Have you seen the outcome you were hoping for?

We have only recently invested so it is too soon really to make a judgement, but the initial indications are good.

What could they have done better?

He was professional and knowledgeable and made us feel comfortable. We can’t think of any area for improvement. Having never dealt with a financial adviser before we have nothing to compare with, but found this a positive experience.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

I’ve been thinking about combining my 5 pensions for sometime now as I was getting older , and did not have a clear picture of my pension and what it was worth.

How has Sean Gilbert helped you?

Sean was brilliant, he talked me through my finances within my pensions, then amalgamated them into one, also explained in terms that I could understand, where as before I knew absolutely nothing about them .

Have you seen the outcome you were hoping for?

Yes, it’s all sorted to what we agreed , hassle free knowing Sean is looking after the pension, and has actually changed my personal working culture , resulting in more quality time for family and myself.

What could they have done better?

Absolutely nothing, my wife Sue and I were delighted from start to finish, very professional, listened to what we wanted, and delivered a high standard of service,

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Concern over current investments and funds

How has Sean Gilbert helped you?

Sean did an analysis of all my current plans, savings and investments , explained it to me at a level I could understand and think over. Funds and plans have been moved successfully . Sean was easy to deal with , I never felt pressured at any point and he handled my lack of availability during a family emergency perfectly .

Have you seen the outcome you were hoping for?

Everything has moved and it set up correctly and I feel more confident in this setup than previously.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Transfer of an existing pension.

How has Sean Gilbert helped you?

Sean looked into various options for transferring my pension and gave detailed explations and advice on each. His communication outwith face to face meetings was timely and professional.

Have you seen the outcome you were hoping for?

Yes. Sean's advice has seen the results expected.

What could they have done better?

Nothing.

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with Sean

I’ve recently engaged Sean to be my IFA and all positive and constructive.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

About to retire and needed my 6 pensions to be sorted out.

How has Sean Gilbert helped you?

Combined 5 of my 6 pensions.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Cannot think of anything at present.

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with Sean

Helped us with everything we needed to know. Takiing time to decide what best for our future plans Didn’t feel pressurised at all Good work Sean

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I was poorly advised by a previous pension advisor, Sean stuck by me and advised me over 2 years until a positive response was accepted.

How has Sean Gilbert helped you?

Advise and looking over complicated paper work trail

Have you seen the outcome you were hoping for?

Yes very much

What could they have done better?

Nothing more, did everything and more 5 star

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Starting a personal pension

How has Sean Gilbert helped you?

By taking me through all the options and helping identify the optimum set up

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I needed to transfer then tap into my Works Pension. Prior to using Sean I found the process difficult, complicated and not customer friendly. I was getting nowhere with the the previous advisers, the trustees and receiving scheme.

How has Sean Gilbert helped you?

Sean explained (in detail) each stage of the process, the rough timescales of each part of the process and what was required by me. He provided me with mobile & office numbers and email address. He gave me a feeling of confidence and re-assurance.

Have you seen the outcome you were hoping for?

Absolutely 100%

What could they have done better?

I couldn't fault Sean in any of the dealings & interactions I had with him. He understood my needs and I felt he was totally on my side.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Was looking to consolidate pensions and trace older pensions

How has Sean Gilbert helped you?

Sean did all the tracking and consolidation

Have you seen the outcome you were hoping for?

I have the outcome I wanted

What could they have done better?

No issues

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

To withdraw my 2 pensions lump sums and required independent financial advice prior to moving forward.

How has Sean Gilbert helped you?

He explained the process and also advised the cost at the outset which was really helpful

Have you seen the outcome you were hoping for?

Yes, Sean was able to prepare a financial assessment of my situation and help me realise my plans. He kept me well informed at every step and was very prompt with all correspondence.

What could they have done better?

No suggestions as I have been happy with all aspects.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Recently retired and looking for pension advice.

How has Sean Gilbert helped you?

I had a very limited understanding of pensions. In my opinion Sean has been professional, patient and concise with his explanations of all the different options available to me whilst taking time to ensure I understood and felt confident before moving forward and making any decisions. Sean has also had to manage many holdups and delays from my previous employer, who unfortunately have been less than efficient.

Have you seen the outcome you were hoping for?

My initial objective was to find someone that could help and guide me through the decision making process. Sean has done this for me. I have faith that my pension will perform in line with Sean’s projections.

What could they have done better?

No suggestions at present.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Advice on Retirement Pension from Company, How it could be transferred managed and invested.

How has Sean Gilbert helped you?

Sean was a terrific help and support during this transition. He organised everything extremely professionally to my satisfaction. He explained everything very clearly taking me through all aspects of the transfer and investment. Keeping in touch with me at all times during and after completion. He is a credit to his profession.

Have you seen the outcome you were hoping for?

I have and very pleased with the outcome.

What could they have done better?

I have the highest regard for Sean and would only suggest he keeps doing what he does best.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Clackmannanshire

What were the circumstances that caused you to initially look for an adviser?

I was seeking advice with my pensions and what other options I had to improve my finances for retirement.

How has Sean Gilbert helped you?

He gathered all the info on my pensions and thoroughly researched my options and offered some possibilities. Very informative package was put to me and discussed further to finalise things. very happy.

Have you seen the outcome you were hoping for?

It is early days at the moment but things have been set up without and difficulties

What could they have done better?

There was nothing to be improved upon. My situation was not so clear cut and Sean found his way through the mess and explained things in a simple manner.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Aged 55 years old

How has Sean Gilbert helped you?

Arranged to pull all my pensions together

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, very professional

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

I felt that my existing pension pot would benefit from additional investment.

How has Sean Gilbert helped you?

He suggested a number of options which would help to give me a better return on my existing funds.

Have you seen the outcome you were hoping for?

Yes, the changes made have improved my returns and more than satisfied.

What could they have done better?

I have no real criticisms to make of Mr Gilbert’s actions.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Planning for early retirement.

How has Sean Gilbert helped you?

Sean helped me with his knowledge of how pensions work so he could look at my pensions with a view to the possibility of retiring early.

Have you seen the outcome you were hoping for?

Yes, Sean has put together a pension plan that is suitable for my needs.

What could they have done better?

Difficult to say what Sean could have done better. What I can say is, he answered all my queries clearly making sure I understood. He explained to me all the pension options available and potential risks involved with various types. Working with me helped me decide what was best for me. Dealt with all the necessary paperwork and communications with my pension providers. This has all led to a satisfactory outcome regarding my retirement income.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Perthshire

What were the circumstances that caused you to initially look for an adviser?

UNABLE TO GET MONEY FROM COMPANY PENSION FUND

How has Sean Gilbert helped you?

CHECKED OUT ALL MY PENSIONS AND SORTED OUT A INVESTMENT PLAN AND ALSO A DRAWDOWN

Have you seen the outcome you were hoping for?

YES VERY GOOD ADVICE AND EXPLAINED IN SIMPLE TERMS

What could they have done better?

Sean very knowledgeable of the different products and gave good constructed advice

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

my pension wasn't growing

How has Sean Gilbert helped you?

easy he moved my money and now its doing great

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing he gave good advice and is alway on hand to help

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Dunbartonshire

What were the circumstances that caused you to initially look for an adviser?

To assist me in planning for my future and my retirement

How has Sean Gilbert helped you?

Very nice and knowledgable man, he was very helpful in explaining possibilities for future investment and understood my concerns and my cautious nature

Have you seen the outcome you were hoping for?

Yes I am content with his adviceMaking it easier to understand

What could they have done better?

I think he has done very well to help me navigate a sometimes complex array of choices

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

Throughout my 30 years of working I have been the member of various different pension schemes and had various different pensions closed to incoming funding. I wanted to find out what my options were to consolidate the pots.

How has Sean Gilbert helped you?

Sean gathered up all the base details of my pensions and analysed the detailed information he requested and was able to advise me in easy terms on what my best options were with regard to moving the funds, leaving some where they were due to penalties and my choices between annuity and drawdown.

Have you seen the outcome you were hoping for?

Better than I had hoped for, most of my funds are now with a single provider offering easy online access.

What could they have done better?

Absolutely nothing. Sean was accommodating, articulate, patient and understanding in all our dealings.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Due to inheriting money.

How has Sean Gilbert helped you?

Sean helped me plan how to make the best use of my inheritance and also the various options for the future thinking ahead towards my retirement.

Have you seen the outcome you were hoping for?

It is early days yet ...time will tell!

What could they have done better?

As far as I am concerned my FA is approachable ,always responds quickly and explains things well which is important.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to consolidate my pensions

How has Sean Gilbert helped you?

Sean investigated my various plans and advised me which should be combined and which ones should be left untouched

Have you seen the outcome you were hoping for?

Yes – very happy with my new pension and so far it has performed well

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I had pensions from previous employments that required drawing together.

How has Sean Gilbert helped you?

Sean manages my pension portfolio

Have you seen the outcome you were hoping for?

I am very happy with the outcome