Reviewed for

Insurance and Protection ( 4 )

Mortgages ( 7 )

Pensions ( 9 )

Retirement income (annuities, drawdown) ( 2 )

Investments and Savings ( 19 )

Long Term Care ( 5 )

Reviewers' assets

£100k - £200k ( 1 )

£50k - 100k ( 2 )

Up to £50k ( 11 )

Client reviews

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for a financial coach?

Hatch is a free service available to me as an employee at Great Place to Work UK.

How has Shah Abbasi helped you?

Shah was superb from day 1. He quickly set up my long-term plan with short- and medium-term goals plotted in a very realistic way that took into account my personal circumstances at the time (e.g. planning a wedding). He also gave great advice about investing and pensions as I was keen to learn how to prepare for retirement early on. He also set up a couples plan which took into account my husband's income, expenses and savings alongside my own.

Have you seen the outcome you were hoping for?

Yes. I was already quite good at tracking my spending, but Shah helped me find ways to save and to make the most of my personal monthly budget.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a financial coach?

For a long time, I felt I didn’t have control on my income. I felt I needed more tools and knowledge to have tackle my financials.

How has Shah Abbasi helped you?

Shah was key in implementing a savings plan, analysing how much I should save every month and control my expenses.

Have you seen the outcome you were hoping for?

Absolutely, now I feel I have achieve a healthy financial status and I have an implemented plan that will allow me to continue growing.

What could they have done better?

He was great, he provided me with exactly with I needed and beyond expectation. He gave me a great footprint to continue developing.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for a financial coach?

I was looking for professional advice to help with my approach to saving and investing in order to buy my first house.

How has Shah Abbasi helped you?

Shah provided solid and trusted advice, making me think about those different life considerations and their financial implications which I had not really considered before. Helped give me a greater understanding of my current and potential future financial situations based on different scenarios.

Have you seen the outcome you were hoping for?

Shah has helped me establish a manageable pathway to buying my first house which I should now be on course to achieve in a couple years time.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for a financial coach?

I have, or had no financial "skills" as such, and I was sure where to start.

How has Shah Abbasi helped you?

Shah helped me with where to begin, how to tackle the easy stuff and where to start with building up my savings

Have you seen the outcome you were hoping for?

I am beginging to see the light at the end of the tunnel, so to speak. Ive made cuts to spending in the right places, which has started me on the right track to begining saving more each month.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for a financial coach?

My employer has been trialling Hatch with a small group to see if it is something to roll out across the business. I was one of the lucky ones to be picked.

How has Shah Abbasi helped you?

Shah is a very friendly, knowledgeable person who helped with a variety of things - life insurance, mortgages, wills, as well as day to day budgeting.

Have you seen the outcome you were hoping for?

I was fairly open minded about what Shah would achieve, I had no preconceptions. What Shah achieved on one level was for me to save money, for example on my mortgage. On another level he got me thinking about my finances, where I was spending my money each month and ultimately becoming wiser with my money and again saving.

What could they have done better?

Tough to say as I haven't spoken to any financial advisers before Shah, so haven't really got anything to compare him to.

First impression from a user who is not yet a client

October, 2019

Overall

Please provide a brief comment about your experience with Shah

Great introductory chat about financial planning topics across investment, buying a house, and having a solid pension plan! It gave me a lot of food for though, and great next steps to improve my portfolio!

First impression from a user who is not yet a client

October, 2019

Overall

Please provide a brief comment about your experience with Shah

Good initial conversation keen to see where it takes us

First impression from a user who is not yet a client

October, 2019

Overall

Please provide a brief comment about your experience with Shah

Really helpful and informative. i felt that he adjusted his session to suit me personally and provided things that are actually relevant, whereas I was thinking it might be about pushing me to do other things such as pensions and mortgages which i am not ready for.

First impression from a user who is not yet a client

September, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah has been fantastic, he listened to my needs and he is very reliable. I am looking forward to achieve my financial goals with his help.

First impression from a user who is not yet a client

September, 2019

Overall

Please provide a brief comment about your experience with Shah

good understanding

First impression from a user who is not yet a client

September, 2019

Overall

Please provide a brief comment about your experience with Shah

-

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a financial coach?

Better Budgeting, property search, debt advice, long term savings

How has Shah Abbasi helped you?

Shah has been always providing very practical responses to all my queries. He helped t=me choosing a better electricity supplier, helped me understanding property buying options and helped me optimising my budget. From day one throughout the whole year he has been very professional, but still friendly, patient and helpful! A MASSIVE THANK YOU!

Have you seen the outcome you were hoping for?

My electricity bills have decreased thanks to Shah. The rest are longer-term projects.

What could they have done better?

Probably a bit more specific when measuring the pros and cons of a certain situation. However, this is a bit tricky as no one really knows what the future holds!

First impression from a user who is not yet a client

September, 2019

Overall

Please provide a brief comment about your experience with Shah

Sound financial advice, knew his subjects very well and I saw enough potential to sign up to the Hatch full membership services.

First impression from a user who is not yet a client

September, 2019

Overall

Please provide a brief comment about your experience with Shah

Didn't get in touch although I do not know if I was meant to reply to an email or something. But other than this and an introductory email I never heard from him.

First impression from a user who is not yet a client

August, 2019

Overall

Please provide a brief comment about your experience with Shah

Knows his stuff, listens very patiently and asks questions to really understand, and help you understand, what your goals are and how you can achieve them.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for a financial coach?

Initially I was looking at private pensions, but through a number of consultations, we created an entire financial plan.

How has Shah Abbasi helped you?

We established and better managed my monthly outgoings, created a budget, setup better bank accounts for savings management and reviewed pensions and life insurance plans, which we chose not to proceed with at this stage.

Have you seen the outcome you were hoping for?

So far, yes. I have a better handle on my finances and am now in a better position to manage them and begin a better savings plan.

First impression from a user who is not yet a client

August, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah was very patient and explained things in a clear and straightforward manner.

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a financial coach?

house purchase

How has Shah Abbasi helped you?

- has amazing interpersonal skills, definitely didn't feel like a number when interacting with him, didn't feel pressured for time, which is usually the case when dealing with similar services. - have better clarity over my future, and think about things i have overlooked in terms of my future planning - have confidence in my financial planning and go ahead and apply for a mortgage - understand topics that i am not very familiar such as pensions and investments

Have you seen the outcome you were hoping for?

and more

What could they have done better?

- how certain less obvious things have been worked out with the hatch tool.

First impression from a user who is not yet a client

July, 2019

Overall

Please provide a brief comment about your experience with Shah

Very knowledge and helpful.

First impression from a user who is not yet a client

June, 2019

Overall

Please provide a brief comment about your experience with Shah

Really interesting chat, Shah really knows how to explain things clearly and easily.

First impression from a user who is not yet a client

June, 2019

Overall

Please provide a brief comment about your experience with Shah

It was a very good experience

Review from verified client

June, 2019

Overall

Service

Advice

Value

Based in Berkshire

What were the circumstances that caused you to initially look for a financial coach?

I'm in my early 30s and realised I didn't have much of an idea about what to do with my money or what the state of affairs of my pensions were.

How has Shah Abbasi helped you?

I started of with a different adviser at Hatch who then transitioned to a different role. Shah took over without a hitch and made sure that he was up to date on my situation. He listened to what I wanted and recommended options accordingly. He was fast in his responses, available when I needed it and professional and courteous in all his dealings with me.

Have you seen the outcome you were hoping for?

I have a much better overview over my finances. I would definitely recommend Hatch in general and Shah specifically. I was given access to tools that I can continue using even if I decide to not continue with their services. There are no hidden fees and the whole process is upfront and easy.

What could they have done better?

To be honest, the only downside was that I didn't make the best use of their services in my first year. I didn't implement some recommendations straight away (because life is busy and there always seems to be something else to do). However, I found the process really useful to get me to think about my finances and savings situation.

First impression from a user who is not yet a client

June, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah provided me with some sound advise, however due to my financial circumstances, Shah advise me to speak with a financial adviser around your pension options is probably the best next step. I am due to talk Trevor Eldridge from VouchedFor.

First impression from a user who is not yet a client

June, 2019

Overall

Please provide a brief comment about your experience with Shah

Polite, helpful and friendly

Review from verified client

June, 2019

Overall

Value

Service

Advice

Based in London

What were the circumstances that caused you to initially look for a financial coach?

Wanted general advice on how to make my money work better for me.

How has Shah Abbasi helped you?

He help me prioritise my finances and think about where to focus my efforts. Offered advice in an holistic manner and is helping me set financial goals.

Have you seen the outcome you were hoping for?

At the moment yes!!!!

What could they have done better?

As it stands at the moment Shah has made the right steps forward. So that being said he is doing well at the moment and doing what he said he would.

First impression from a user who is not yet a client

June, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah is very personable providing insightful information that’s tailored to the individual. Highly recommend.

First impression from a user who is not yet a client

May, 2019

Overall

Please provide a brief comment about your experience with Shah

In my opinion it was a productive conversation. Shah was very professional.

First impression from a user who is not yet a client

May, 2019

Overall

Please provide a brief comment about your experience with Shah

Very well spoken and explained everything clearly! Understood my situation perfectly. Hoping to get to where I need to be with his help!

First impression from a user who is not yet a client

May, 2019

Overall

Please provide a brief comment about your experience with Shah

Professional

First impression from a user who is not yet a client

May, 2019

Overall

Please provide a brief comment about your experience with Shah

Really helpful, very clear and simple explanations, super reactive and organised!

First impression from a user who is not yet a client

May, 2019

Overall

Please provide a brief comment about your experience with Shah

I had a short conversation with Shah in which I described my circumstances. He said that a colleague would be better suited to deal with my situation. He was friendly and helpful throughout You should include a not appropriate option if you require a response from me

First impression from a user who is not yet a client

May, 2019

Overall

Please provide a brief comment about your experience with Shah

Helpful advisor.

First impression from a user who is not yet a client

May, 2019

Overall

Please provide a brief comment about your experience with Shah

Very professional, excellent communicator and clear with next steps.

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Shah

Unfortunately this service was not available to women over 55. This should have been made clear in the ad

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Shah

-

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Shah

Very Helpful and friendly.

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Shah

He was great

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Shah

Great, practical, professional, supportive conversation which allowed me to gain clearer insight and strategy into my future plans and financial goals

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Shah

Very friendly, clear communication and advice. We left feeling like we had all our questions answered and were ready to take on the next steps.

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Shah

Knowledgeable Financial Adviser.

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Shah

Great advice, very friendly and diagrams made finance easy to understand for beginners.

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Shah

He was very personable and friendly, and made me feel at ease talking about my finances.

First impression from a user who is not yet a client

March, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah was very knowledgeable and helpful, just wasn't the correct type of financial assistance for me at this stage.

First impression from a user who is not yet a client

March, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah provided a great service, warm, friendly but professional. Really looking forward to keeping working with him.

First impression from a user who is not yet a client

March, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah was great! Really insightful and explained things in a way that I finally understand.

First impression from a user who is not yet a client

March, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah was very pleasent and aminable. He was not at pushy with regards to me extending my service with his company.

First impression from a user who is not yet a client

March, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah pointed me in the correct direction as his skills didn't match my requirements however he was very helpful and I tok his advice and he even paved the way by contacting the correct person for me.

First impression from a user who is not yet a client

February, 2019

Overall

Please provide a brief comment about your experience with Shah

Pleasant.

First impression from a user who is not yet a client

February, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah made me feel reassured about my situation and that there is plenty we can work on to reduce my anxiety about my current and future finances

First impression from a user who is not yet a client

February, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah passed me on to a Legal Advisor. He made no mention of any charges whatsoever!

First impression from a user who is not yet a client

February, 2019

Overall

Please provide a brief comment about your experience with Shah

Early days - but my experience so far has been positive.

First impression from a user who is not yet a client

January, 2019

Overall

Please provide a brief comment about your experience with Shah

Shah was clear in explain things to me and was extremely helpful. I would highly recommend his service to others. With regards to charges this was sent in the initial email but wasn't discussed yesterday.

First impression from a user who is not yet a client

January, 2019

Overall

Please provide a brief comment about your experience with Shah

Great service so far, and easy to speak to. Shah is articulate and listens carefully to your requirements to help you stay focused on your goals. I was pleasantly suprised to find that speaking to Shah was more like speaking to a friend - and not a typical sales person! Too early days really to give a 5 star review and to decide whether or not I would continue to use Shah's services. - Looking forward to seeing what the new year will bring!

First impression from a user who is not yet a client

December, 2018

Overall

Please provide a brief comment about your experience with Shah

-

First impression from a user who is not yet a client

December, 2018

Overall

Please provide a brief comment about your experience with Shah

He appeared to be a caring person with his tone of voice and not a time waster. also honest at the same time that he's NOT the one for me.

First impression from a user who is not yet a client

November, 2018

Overall

Please provide a brief comment about your experience with Shah

Listened well to my situation and gave an optimistic outline of how he can help.

First impression from a user who is not yet a client

November, 2018

Overall

Please provide a brief comment about your experience with Shah

Amdulhala

First impression from a user who is not yet a client

November, 2018

Overall

Please provide a brief comment about your experience with Shah

I spoke with his female colleague. She was excellent.

First impression from a user who is not yet a client

October, 2018

Overall

Please provide a brief comment about your experience with Shah

Thanks for the advice

First impression from a user who is not yet a client

October, 2018

Overall

Please provide a brief comment about your experience with Shah

Shah has explained everything thoroughly. He has been a great support so far!

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for a financial coach?

I had some money saved and wanted to invest it.

How has Shah Abbasi helped you?

Shah went through my income/outgoings and made a perfect business plan to hit my target of owning a flat in the next 5 years.

Have you seen the outcome you were hoping for?

So far yes!.

What could they have done better?

Nothing. He is always there to help and gives great informed advise.

First impression from a user who is not yet a client

September, 2018

Overall

Please provide a brief comment about your experience with Shah

Shah was enthusiastic and a great listener. He was clearly very passionate and informed about the company, and the work he did. I am looking forward to working with him on my financial plan.

First impression from a user who is not yet a client

August, 2018

Overall

Please provide a brief comment about your experience with Shah

Excellent - Very very helpful and friendly, all was very clear to understand. Would definitely recommend Shah to a friend/colleague. He has already managed to change my mindset towards saving! The forward projection around future goals he shared with me was excellent and very easy to understand. I'm starting to believe I can actually do this!

Shah's reply

Thanks a lot Jay! Can't wait to get the ball rolling and help you put everything in place. Best wishes, Shah

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Shah

Shah was very understanding and easy to speak to, which made me feel comfortable and able to ask for the advice that I need. I have never used a financial advisor (or anything similar) before and the experience I have had so far with Shah has been extremely helpful

Shah's reply

Thanks for the kind words Aroob! I know it's a busy time for you. Looking forward to catching up with you when you're back. Best wishes, Shah

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Shah

Shah has been really helpful for setting up a clear finance plan for my and my husband and we look forward to receiving even more helpful advises from him!

Shah's reply

Thanks a lot Kristina! I've really enjoyed our conversations and I'm looking forward to helping you and Adrian with planning for the future. Best wishes, Shah

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Shah

Shah was very helpful and had lots of great advice about savings accounts and planning for the future - great session!

Shah's reply

Thanks Holly! Looking forward to working with you and helping you put everything in place. Best wishes, Shah

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Shah

Shah has been very clear about the plan and takes the time to tell me the right amount of information! He doesn't speak lots of 'jargon' which can leave me feeling confused and embarrassed, instead, it is the opposite! He has the right balance of professionalism but also being friendly which makes me feel comfortable and not nervous talking about my finances and goals! Shah makes me believe I will actually reach my desired goals and even though I have only had 2 meetings, I feel very supported and excited to continue working with him :)

Shah's reply

Thanks for the kind words Jade! It's been a pleasure working with you so far and I'm looking forward to helping you work towards your goals. Best wishes, Shah

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for a financial coach?

I was moving to a new area and selling my house. But I was planning to rent first so I wanted some advice on being able to move without getting in long term debt, and what to do with the savings from the house.

How has Shah Abbasi helped you?

He’s helped me in every area of my finances! Shah helped me get the best savings account for the money left from the house. He’s also helped me go from breaking even every month (and sometimes being in deficit!) to saving and still having enough money to enjoy myself! When it came to switching current accounts and ISAs he gave sound advice on the best accounts for my needs. He also helps me continue to plan for long term goals like buying a house and getting married whilst managing my finances in the short term. He’s only ever an email away and we regularly have phone meetings to keep on top of everything. He’s managed to help me during what would have been a very trying time financially for the past year whilst keeping me on top of everything!.

Have you seen the outcome you were hoping for?

Yes! I’ve gone from feeling like I was scraping through each month to having a rainy day fund whilst being able to afford the fun activities and bigger expenditures like holidays.

What could they have done better?

I was very new to this and had no experience of having a financial advisor, shah has been there every step of the way and guided me about what they do and how they help. The financial plans are a little confusing to look at on the website but Shah walks me through these. I’ve been really happy with the service and couldn’t ask for anything to be different!

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for a financial coach?

Money management & long-term goal plan.

How has Shah Abbasi helped you?

Through advise and creative dashboards, it made our more goals obtainable. He also provided us with great contacts based on our targets and a plan to follow.

Have you seen the outcome you were hoping for?

Yes. Have achieved our first goal and we're now working towards our next step.

What could they have done better?

At this moment in time so far so good and just looking forward to our next catch up.

First impression from a user who is not yet a client

May, 2018

Overall

Please provide a brief comment about your experience with Shah

Friendly, honest and polite. He sold on how useful his service is to me. Will definitely recommend

Shah's reply

Thanks for the kind words Simere! Looking forward to catching up with you when the time is right. Shah

First impression from a user who is not yet a client

April, 2018

Overall

Please provide a brief comment about your experience with Shah

This was my first experience working with a financial adviser, and Shah made me feel quite relaxed and confident in the future I am pursuing. He always keeps in mind my best interest, and not sacrificing the things, important to me (like travel) on my journey to a better financial future.

Shah's reply

Thanks Adriana! I'm looking forward to working with you on your journey to a better financial future. Shah

First impression from a user who is not yet a client

April, 2018

Overall

Please provide a brief comment about your experience with Shah

Shah was really helpful and patient. He took the time to understand my goals and situation.

Shah's reply

Thanks Natalie! Glad to hear you are finding everything helpful. Shah

First impression from a user who is not yet a client

April, 2018

Overall

Please provide a brief comment about your experience with Shah

Shah was a pleasure to deal with. He was articulate, informative, very knowledgeable about his trade and if I pursue the Hatch service further, I would definitely have a preference to deal with him again.

Shah's reply

Thanks for the kind words Jon! I look forward to hearing back from you in the near future. Shah

Review from verified client

April, 2018

Overall

Service

Advice

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for a financial coach?

Would like to save money for a mortgage.

How has Shah Abbasi helped you?

Shah has and is helping me by laying out my options and advising me the best way to save to reach my deposit to get a mortgage.

Have you seen the outcome you were hoping for?

Not yet as it's still on going however the advice so far is very good.

What could they have done better?

Nothing. Everything I've been advised has been solid advice.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for a financial coach?

needing to review current financial situation and plan for future.

How has Shah Abbasi helped you?

Shah helped us to look at what we are spending and starting up ways to monitor this on an ongoing basis. Shah helped us to look at how much we need to be trying to save for the future but was realistic and took time to better understand our situation. He provided information and advice about savings and insurance.

Have you seen the outcome you were hoping for?

Yes, we have a better insurance policy in place and feel that we have a better idea about managing our financial situation.

First impression from a user who is not yet a client

March, 2018

Overall

Please provide a brief comment about your experience with Shah

Professional, personable

Shah's reply

Thanks for taking the time to leave me a review Lucy! It's been a pleasure working with you and helping you put everything in place. Shah

First impression from a user who is not yet a client

February, 2018

Overall

Please provide a brief comment about your experience with Shah

Hi, above questions as they are not relevant to me. Shah Abbasi contacted me next day to my inquiry. After hearing me out, Abbasi advised me the service i require is not his area (local Govt Pension) and referred me to someone who can help me with my query. Abbasi was quick to understand my need and polite. Thanks.

Shah's reply

Thanks for taking the time to leave the feedback Kamini! I hope you've managed to find the help you were looking for. Shah

First impression from a user who is not yet a client

February, 2018

Overall

Please provide a brief comment about your experience with Shah

Very personable.

First impression from a user who is not yet a client

February, 2018

Overall

Please provide a brief comment about your experience with Shah

Very helpful

First impression from a user who is not yet a client

February, 2018

Overall

Please provide a brief comment about your experience with Shah

xx

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for a financial coach?

Long term planning.

How has Shah Abbasi helped you?

Plan my future financial goals.

Have you seen the outcome you were hoping for?

Not yet, it has only been less than one year.

First impression from a user who is not yet a client

January, 2018

Overall

Please provide a brief comment about your experience with Shah

It was very good explained a lot

First impression from a user who is not yet a client

January, 2018

Overall

Please provide a brief comment about your experience with Shah

Shah was great to talk to, explained everything well, and we will definitely be talking again soon.

First impression from a user who is not yet a client

January, 2018

Overall

Please provide a brief comment about your experience with Shah

Friendly and knowledgeable. We’ll be in touch again.

First impression from a user who is not yet a client

January, 2018

Overall

Please provide a brief comment about your experience with Shah

brilliant guy

First impression from a user who is not yet a client

January, 2018

Overall

Please provide a brief comment about your experience with Shah

I didn't expect to speak with Shah so quickly, after I had initially registered by details, I was pleasantly surprised. He was excellent on the phone and really took the time to understand my situation and provide me with the most suitable options. He was very professional and built a good rapport with me in a short space of time. I was very quickly sent over a follow up email with the documents Shah had promised Excellent service and I would recommend.

First impression from a user who is not yet a client

January, 2018

Overall

Please provide a brief comment about your experience with Shah

Very nice guy, would recommend.

First impression from a user who is not yet a client

December, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah provided really clear, helpful advice. He's incredibly friendly and I felt very comfortable speaking with him. Definitely worth calling on him for financial advice!

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for a financial coach?

getting the best financial advice without me having to search for every little detail.

How has Shah Abbasi helped you?

Shah Abbasi has been excellent from the first phone call helping me completely restructure all of my savings for long term and short term goals thus making me financialy better off.

Have you seen the outcome you were hoping for?

the early signs are very positive.

What could they have done better?

i haven't got any problems with Shah Abbasi, he has been very professional with a personal touch along the way

First impression from a user who is not yet a client

December, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was brilliant. He gave me a very informed plan and insight into how I could plan and move forward with my finances and life goals. He made me feel very comfortable in the fact that I could ask any questions, however simple. Although I am not looking to use Hatch's services right now, I will definitely consider using them in the future.

First impression from a user who is not yet a client

December, 2017

Overall

Please provide a brief comment about your experience with Shah

Great very helpful and patient!

First impression from a user who is not yet a client

December, 2017

Overall

Please provide a brief comment about your experience with Shah

He was very pleasant to talk to and infomative.

First impression from a user who is not yet a client

November, 2017

Overall

Please provide a brief comment about your experience with Shah

I found shah through vouched for as I was looking for financial advice and planning. Shah tailored his services to suit my needs and was very thorough at explaining the steps i need to take to reach my goals.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for a financial coach?

Advice for investment and pension planning.

How has Shah Abbasi helped you?

Shah put together a financial plan which helped me understand what age we could retire at and introduce us to the investment tool.

Have you seen the outcome you were hoping for?

Yes, but not quite as expected yet as our circumstances changed drastically due to deciding to buy a new property ( which was as a result of a discussion with a colleague Shah had put us in touch with). We did not think this was financially possible at this time and without going through this process we would never have reached that conclusion. So in a nutshell getting in touch with Shah was life changing! Now we're settled we hope to get value from the investment side as hoped.

What could they have done better?

No

Shah's reply

Thanks a lot for taking the time to leave this review! Glad to hear we've had a positive impact so far and I look forward to getting you up and running on the investment side of things.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for a financial coach?

I was looking to work on savings and working out my spending and Shah has been great.

How has Shah Abbasi helped you?

Shah showed me the way on working on how to budget.

Have you seen the outcome you were hoping for?

Yes, since receiving help from Shah my outlook towards money has changed.

Shah's reply

Thanks a lot for the kind words! It has been a pleasure working with you and witnessing the amazing changes you've made with your finances. I feel like we've come a long way.

First impression from a user who is not yet a client

November, 2017

Overall

Please provide a brief comment about your experience with Shah

I experienced Shah as polite, friendly and knowledgable. He took the time to get to know me and my goals and presented a coherent and helpful plan around how to achieve these goals. I would recommend this service.

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for a financial coach?

looking at finances generally and initially wanted advice on life insurance in particular.

How has Shah Abbasi helped you?

provided information and advice and referred us to a colleague for specific advice regarding life insurance and mortgage protection.

Have you seen the outcome you were hoping for?

yes although we are still receiving advice from Shah so we are still working on some things.

What could they have done better?

we have found Shah very helpful. We are still receiving advice and are hoping to look at pensions and savings plans with Shah.

Shah's reply

Really appreciate you taking the time to leave this review. I always enjoy our conversations and am looking forward to working with you on your savings and pensions.

First impression from a user who is not yet a client

November, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was great at helping me to think about how I can meet my goals, not just giving me my options but also teaching me about things I didn't know about.

First impression from a user who is not yet a client

November, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah is very professional. I have still have not entirely made up my mind how to invest my money. If I were not to invest with Shah it would have nothing to do with my impression of Shah which was very goo

Shah's reply

Thank you Josephine. It was a pleasure to speak with you and I'm glad that you enjoyed our conversation. Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah has been excellent throughout the process. He has a good phone manner that immediately put me at ease. I would definitely recommend Shah.

Shah's reply

Chris, thanks a lot for the kind words and taking the time to leave this review. I enjoyed our conversation and hope that you're financial plan helps you with things going forward. Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

Very friendly

Shah's reply

Thank you Vita! I hope you found your financial plan to be useful. Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

He did his best to assist me with my concerns. He took the time and care to listen and tried to help in the best way he could at the time

Shah's reply

Thank you for the kind words Sherine. Apologies I was not able to help anymore than I did. I wish you the best of luck going forward and I hope you manage to get everything sorted out soon. Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

Pleasant to talk to

Shah's reply

Thanks Ashley! It was a pleasure speaking with you as well. Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

Very helpful and engaged.

Shah's reply

Thanks Matt! I enjoyed our conversations and I look forward to catching up with you in a few months. Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

Polite and friendly person

Shah's reply

Thanks Jon! it was a pleasure speaking with you and I hope you get the most from your financial plan. Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

Very helpful and informative, explained everything fully

Shah's reply

Samantha, thank you so much for your feedback. I'm glad that you found the process to be helpful and I look forward to catching up with you in the new year. Thanks, Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

Very patient and listened well. Advice seemed genuine and not as though it was just a sale.

Shah's reply

Thank you for the kind words Amika! It really means a lot to me that you found my advice to be genuine. Thanks, Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

So far I have just had the initial phone conversation with Shah, so can only provide feedback on that element. He was professional and friendly, without being over-familiar. He probed to ask question appropriately. I can't rate his services fully as I haven't yet received the financial plan.

Shah's reply

Thanks for the feedback Suzie! Glad to hear you enjoyed our conversation. I hope you found your financial plan useful. Thanks, Shah

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Shah

Friendly, professional, helpful. He's gone through some ideas on a plan with me, and discussed possible scenarios to consider for next time we talk, including answering my questions on affordability checks and LISA versus Help To Buy.

Shah's reply

Thank you for your kind words Anthony. I enjoyed working with you, it means a lot that you found value in our conversations. Thanks, Shah

First impression from a user who is not yet a client

September, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was incredibly clear and came across as genuine and trustworthy.

Shah's reply

Marc, thanks a lot for the feedback. Really glad to hear that you found me genuine and trustworthy! Thanks, Shah

First impression from a user who is not yet a client

September, 2017

Overall

Please provide a brief comment about your experience with Shah

Brilliant so far. Can't grade higher than that as I haven't started the full process yet. Absolutely not a reflection on Shah's ability.

Shah's reply

Thanks a lot Emma! I'm looking forward to working with you over the next year and helping you put in place all the actions we have discussed so far. Thanks, Shah

First impression from a user who is not yet a client

September, 2017

Overall

Please provide a brief comment about your experience with Shah

Has not called me yet. I missed a call from him on Monday. I rang back and one of his colleagues picked up and said he will give me a call back . No response yet

Shah's reply

Thanks for your feedback Jigar. I'm really sorry for not getting in touch sooner and I hope that when we eventually spoke I was able to provide value in our phone call and the financial plan you received. Shah

First impression from a user who is not yet a client

August, 2017

Overall

Please provide a brief comment about your experience with Shah

First class communication throughout the process. Professional, friendly e-mails, called on time, warm manner on the telephone. Add to that detailed knowledge of his subject and a non-pushy style, means I would definitely recommend his services.

Shah's reply

Thanks a lot Marcus. I wish you the best of luck going forward and I look forward to hearing back from you when you are ready.

First impression from a user who is not yet a client

August, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was very friendly and easy to speak to. The plan he has created for me is very detailed, but easy to understand.

Shah's reply

Andy, Really appreciate the feedback and glad to hear you enjoyed the experience. Thanks a lot.

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Shah

A*

Shah's reply

Thanks a lot Stu!

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Shah

Very personable and delivered what I asked for. It was great to see the modelling that he was able to share that I would simply not have access to

Shah's reply

Thanks Chris. Great to hear you found the modelling useful.

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Shah

Having spoken with Shah on two occasions now, I have found him to be very polite, professional and clear in the information he has imparted. He is very amenable and has been sensitive to any discomfort I had in discussing private financial matters. Shah welcomed all my questions, and was able to answer them informatively and/or give guidance on how to seek further information.

Shah's reply

Tracey, It was a pleasure running through everything with and thank you very much for the kind words.

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Shah

Great talk, well organised and I was impressed

Shah's reply

Thanks a lot Sally and good luck with everything going forward!

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was very easy to talk to and clearly knew his stuff.

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Shah

Unfortunately we were unable to make contact with each other and so I am unable to accurately complete your feedback form. A lady called a left a message for me the day after I requested the free financial plan, when I tried to return the call later that morning I was passed straight to a voicemail service and the same thing happened later that same afternoon, I did not leave a message. A few days later Mr Abbasi called and left a message for me since I was unavailable, I returned the call later that day but again was sent straight to a voicemail service too, this time I left a message for Mr Abbasi but I never heard anything back and that was almost a week ago now and so it has just been a case of missing each other and now the desire from myself at least has somewhat diminished. The only thing I would point out as having could have been done and would have been useful to me is if when leaving a message on my voicemail their hours of availability was stated since I suspect based on my experience of trying to get through is no one is available in the afternoon and so if true it would have been useful to know this.

Shah's reply

Thank you for taking the time to feedback, I am really sorry you have had a poor experience so far. I have now provided an alternative number you can reach me on and hope that we can arrange a convenient time for a chat if you are still interested in progressing your plan.

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was very professional and friendly. He patiently helped me through technical issues and manage to eventually resolve the problem. He understood what I was trying to achieve .

Shah's reply

Thanks a lot Rob. It is always a pleasure speaking with you. Looking forward to our next chat.

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Shah

Friendly and explained everything which was easy to understand made me more aware of my future and what I need to do to reach my goals.

Shah's reply

Paul, glad to hear this experience has given you some clarity on what to do. Thanks for the feedback.

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was very friendly and easy to communicate with.

Shah's reply

Thanks a lot Claire! I'm looking forward to our next chat.

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Shah

Extremely friendly and helpful throughout, including calls missed through my fault etc... Very informative and patient.

Shah's reply

Keith, It was a pleasure chatting your plan through with you. Thanks for the feedback.

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Shah

Very friendly and professional. Has been an invaluable help trying to sort out my finances in preparation for a move across the country, change of jobs and taking into account of a potential move and another change of jobs in three years. Would definitely recommend him.

Shah's reply

Thanks a lot Suzy. I look forward to the next year and helping you with the big move.

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was very personable and helpful - he explained everything very clearly and made it a simple process.

Shah's reply

Thanks a lot Benjamin, nice to hear that you found it all useful.

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Shah

Had a great conversation with Shah. I have arranged a call back when I complete my house move. I shall be in a better position to have a more in depth conversation about my requirements, and more importantly what services Shah can over me to achieve my goals.

Shah's reply

I really enjoyed our conversation as well Ian, I learned a few things from you. Looking forward to our next chat and good luck with the move!

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Shah

Very helpful. My knowledge coming into this very quite low, and I was looking for guidance, which Shah provided very well. I felt that he took the time to understand my circumstances and offer information accordingly. There was also not too much pressure to commit to anything, nor was there any holding back of advice until a commitment was made, which has put me offer other services in the past. Thank you Shah.

Shah's reply

James, thank you for the feedback. It means a lot to me that you found the whole process to be helpful.

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Shah

Very approachable, well-informed, setting out options with clarity and insight – my thanks.

Shah's reply

Thanks a lot Aaron. Glad to hear you found it all useful.

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was friendly and helpful, and explained issues clearly.

Shah's reply

Katherine, thanks for your kind words. Really glad you found it all helpful.

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Shah

Clear & easy to understand. Understood my long term goals

Shah's reply

Thanks a lot Adam. I look forward to working with you over the next year and helping you work towards your goals.

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Shah

Polite, well spoken, friendly (but not overly so) and not in the least fazed when I informed him that there was more likelihood of it snowing in the Bahamas than of him getting me to part with what little savings I had on financial services! I felt he really had my interests at heart.

Shah's reply

Ruth, It was a pleasure running through your plan with you. Thanks a lot for the feedback!

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah explains the steps very clearly and gives me a confidence about my future goals to achieve. I will look forward to next 12 months to get my finances in a better shape.

Shah's reply

Thanks a lot Ebru. I look forward to working with you over the next year as well.

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Shah

Really friendly, knowledge, no pressure or hard sell. Put us at ease. Have already recommended the service to two friends

Shah's reply

Thanks a lot Kam. I'm glad the whole process put you both at ease and I look forward to hearing from your friends.

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was very clear and thorough, I was very happy with the quality and breadth of the advice that I was given.

Shah's reply

Thanks Joe, I'm glad you found it all helpful

First impression from a user who is not yet a client

April, 2017

Overall

Please provide a brief comment about your experience with Shah

Very polite friendly and efficient service. A pleasure to speak to and extremely helpful.

Shah's reply

Thanks a lot Lorna. It was a pleasure chatting your plan through with you.

First impression from a user who is not yet a client

April, 2017

Overall

Please provide a brief comment about your experience with Shah

Very clear concise and helpful. Really tried to understand what was important to me.

Shah's reply

Thanks for the feedback Gina. Glad to hear it was all helpful.

First impression from a user who is not yet a client

April, 2017

Overall

Please provide a brief comment about your experience with Shah

The service I received from Shah was great. He very polite and clearly outlined the services and was not pushy at all. In fact it was his excellent customer service that led me to choosing Vouchedfor after soliciting a few organisations and even recommending my younger brother.

Shah's reply

Thanks for that Chadley. Really appreciate the feedback.

First impression from a user who is not yet a client

March, 2017

Overall

Please provide a brief comment about your experience with Shah

Shah was very understanding of my complicated situation at the moment and the fact things we're currently unstable and helped me to get a good picture of where I am at for future planning. I will probably do another review in a years time when hopefully I will be in a more stable situation.

Shah's reply

Thanks for that Amina. I do hope it all works out for you in the future.