Reviewed for

Insurance and Protection ( 38 )

Mortgages ( 56 )

Pensions ( 31 )

Equity Release ( 4 )

Retirement income (annuities, drawdown) ( 9 )

Investments and Savings ( 20 )

Pension Transfers - Non Specialist ( 9 )

Inheritance Planning ( 7 )

Long Term Care ( 2 )

Pension Transfers - Specialist ( 4 )

Financial Planning ( 6 )

Financial Mentoring ( 1 )

Financial Coaching ( 2 )

Reviewers' assets

£500k+ ( 3 )

£200k - £500k ( 9 )

£100k - £200k ( 6 )

£50k - 100k ( 7 )

Up to £50k ( 18 )

Client reviews

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Richard Odell helped you?

Investment

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Richard Odell helped you?

Advised us on best thing to do with our money

Have you seen the outcome you were hoping for?

5 year plan

What could they have done better?

All good

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Inheritance & Pensions

How has Richard Odell helped you?

His financial advise has been invaluable he explains everything very well

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Selling marital home due to separation, needing new premises

How has Richard Odell helped you?

Richard has been ? fantastic, never was to much to go the extra mile , always at the end of the phone and so friendly.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

My mortgage was up for renewal

How has Richard Odell helped you?

He helped me get the best, and most affordable mortgage deal

Have you seen the outcome you were hoping for?

Definitely! I was worried that we wouldn’t be able to find a new mortgage deal I could afford, and Richard ensured that I was well informed about what was on offer

What could they have done better?

Absolutely nothing

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal.

How has Richard Odell helped you?

Richard found us the best deal available for our circumstances.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Starting a new pension

How has Richard Odell helped you?

Great advice and explanations

Have you seen the outcome you were hoping for?

Hard to tell as it’s a pension that’s just started

What could they have done better?

Not much

First impression from a user who is not yet a client

December, 2023

Overall

Please provide a brief comment about your experience with Richard

Seemed very helpful and knowledgeable. We have not gone as far as a consultation yet but will probably use him when we decide.

First impression from a user who is not yet a client

December, 2023

Overall

Please provide a brief comment about your experience with Richard

Richard has recently done an annual review of my finances, he is extremely patient and very good in explaining what happened to my investments (positive growth) and what my retirement finances currently are. I wouldn’t hesitate to recommend Richard Odell to anyone as he’s also such a lovely chap.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Myself and my partner were starting the process of buying our first property together.

How has Richard Odell helped you?

This is our first time buying which meant we had no knowledge or previous experience in this field, which was not a problem because Richard showed a great deal of patience explaining the ins and outs and went the extra mile to assure we were clued up and in safe hands.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Absolutely nothing, Richard met our every need and then some.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Re-Mortgage circa 15 years ago.

How has Richard Odell helped you?

Pensions transfer, life and critical illness insurance, retirement and pension modelling/planning.

Have you seen the outcome you were hoping for?

Progress/performance outperforms the market average.

What could they have done better?

Nothing at this stage.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

In the processing of purchasing our first property.

How has Richard Odell helped you?

Richard has helped us throughout the mortgage application process from start to finish. He has been extremely patient, kind and supportive and has been a significant help with our first mortgage process.

Have you seen the outcome you were hoping for?

Yes - we are very happy with the outcome and the support throughout the process.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

My Mortgage deal had come to an end and I was looking to remortgage.

How has Richard Odell helped you?

Richard advised me around the various options available to me and helped me select the most appropriate mortgage for my circumstances while interest rates have risen significantly.

Have you seen the outcome you were hoping for?

Yes, I have been very happy with the service and outcome of the advice offered by Richard.

What could they have done better?

I don't think Richard could have done anything better.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I have started focussing on my retirement and wanted to make sure my money was working as hard as possible.

How has Richard Odell helped you?

Richard took the time to prepare a cash flow model for me which was instrumental for long term planning. Richard was fantastic at explaining everything to me and recommending changes that could be made to enable me to achieve my goals.

Have you seen the outcome you were hoping for?

Yes, I took Richard’s advice and despite the market being volatile I have seen growth in investments.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I needed some mortgage advice as was nearing the end of a fixed term deal.

How has Richard Odell helped you?

Richard was excellent. He listened to my concerns and put in the necessary leg work to allow us to review a range of remortgaging options. Ultimately helping us to achieve an outcome that met with our needs during an especially challenging time.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Very little.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We first used Richards help when we brought our first property.

How has Richard Odell helped you?

He has helped us move from from a 1 bedroom flat to a 3 bedroom house. By getting the right mortgage for us and what we could afford. And guilding us through the ins and outs of loans.

Have you seen the outcome you were hoping for?

Yes we are very pleased with what we have achieved in the last 12 years under Richard's guidance

What could they have done better?

Very pleased with all advice

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

New mortgage and mortgage renewal

How has Richard Odell helped you?

Richard has been an absolute star for us over the last 8 years with setting up our first mortgage and then helping to get two further mortgages in that time. His advice has been invaluable and we have always felt safe in the knowledge that he and his team lend their expertise in what is always a seemless transaction. Very highly reccommended :-)

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I needed to transfer my pension fund from an underperforming fund to a better one.

How has Richard Odell helped you?

Made all the arrangements to transfer my pensions fund, which necessitated minmum effort from me. A great service!

Have you seen the outcome you were hoping for?

My new pensions fund appears to be performing much better than my old one, so yes.

What could they have done better?

I was unable to visit him in person due to him moving offices with the new office still be refurbished/prepared for business. I would have preferred to meet my new IFA but after a long telephone conversation I was entirely content to use him as my IFA.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

A change in circumstances and the need to renew fixed mortgage.

How has Richard Odell helped you?

Found and arranged a great mortgage based on excellent investment and financial advice. This included a full review of our insurances.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

I can’t think of a better service.

First impression from a user who is not yet a client

October, 2022

Overall

Please provide a brief comment about your experience with Richard

The online Zoom call, which Richard set up for our first meeting, was extremely productive from my perspective and he was able to answer all of my questions/queries relating to pension provision and savings strategy. I was impressed with his approach and I look forward to receiving the written responses which he is preparing. My first impressions of his level of service are very encouraging and I look forward to working with him in the future.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Marriage break up and transferring a new mortgage in my name.

How has Richard Odell helped you?

Richard has made the mortgage application process very easy for me in a difficult time. He's been very helpful.

Have you seen the outcome you were hoping for?

Yet to be completely tied up but we're not far off and I'm sure there will be no issues.

What could they have done better?

Maybe use a different solicitor but this was down to the bank rather than Richard.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

To sort out several pensions that I have

How has Richard Odell helped you?

Richard sorted out the best options for me, then gave me time to think about it before making my decision

Have you seen the outcome you were hoping for?

Early days at the moment but seems to be on track of the proposed plan

What could they have done better?

At the moment everything is fine

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

To obtain a mortgage and to seek advice of where best to set up a pension

How has Richard Odell helped you?

Richard has been brilliant at guiding me and giving me all the information needed in order to progress with a mortgage, he has been patient and thoroughly professional throughout the process and quite frankly I could not have gone through this without him.

Have you seen the outcome you were hoping for?

Yes, we got the mortgage offer we were hoping for and he has also put my pension in the best place possible, I can't thank him enough

What could they have done better?

Absolutely nothing, first class

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I was in need of some advice in relation to a mortgage and life insurance.

How has Richard Odell helped you?

Richard helped me to locate the best deal on the market and advised me on the best providers for self employed people.

Have you seen the outcome you were hoping for?

Definitely. Richard was very helpful and always available to chat through the various options. I am very pleased with the outcome.

What could they have done better?

Nothing.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

We were renewing our mortgage as it had gone to end of our fixed rate term

How has Richard Odell helped you?

He has helped us secure a rate and term length we are happy with.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. The service has been friendly, approachable, easy to understand.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I have multiple pensions and need to start thinking about consolidating and planning for retirement.

How has Richard Odell helped you?

Richard has given me the help I need and reassurance that I can trust.

Have you seen the outcome you were hoping for?

Yes, and it is an ongoing work in progress but I look forward to retirement with more confidence.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Husband is self employed so applying for mortgage/ Remortgage can be difficult when knowing what lender to approach.

How has Richard Odell helped you?

Great advice given, time spent helping us find the right mortgage for us and Richard was always there to help when we needed questions answered. I felt very valued as a client.

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

Everything was how I had hoped!

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to set up my own pension arrangement through my Limited Company

How has Richard Odell helped you?

Richard has given me the advice and knowledge i needed to achieve this.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I dont think so.

First impression from a user who is not yet a client

March, 2022

Overall

Please provide a brief comment about your experience with Richard

Richard got straight in touch and we had a very useful discussion; he provided very fair and transparent advice which was most appreciated.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Going Self-Employed

How has Richard Odell helped you?

Looking into the best life and critical illness cover for myself and my family

Have you seen the outcome you were hoping for?

I now have the cover I required

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with Richard

Richard was very good, he was quick efficient and sorted our mortgage out quickly and without all the fuss. Nothing was too much trouble and we will definitely use Richard again.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Richard Odell helped you?

Amazing, very helpful and put us at ease

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I have used Richard in the past and will always go back

How has Richard Odell helped you?

Richard is second to none. Not only is he a very friendly and helpful person he explains things extremely well and is always there on the phone for any advice and help you need. I recommend him to everyone

Have you seen the outcome you were hoping for?

Yes we have plus more. Extremely happy

What could they have done better?

Nothing everything was perfect

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Mortage renewal

How has Richard Odell helped you?

Service and advice very informative

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing the service was excellent

First impression from a user who is not yet a client

August, 2021

Overall

Please provide a brief comment about your experience with Richard

Very friendly and kind and patient

First impression from a user who is not yet a client

August, 2021

Overall

Please provide a brief comment about your experience with Richard

As always Richard provided us with a great service and got us a great mortgage deal. He takes all the stress out of remortgaging. Highly recommend Richard.

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Richard

We were recommended to use Richard for our mortgage by a family member and we are so glad we listened. Richard is extremely helpful, nothing we asked was too big or small, he was happy to help us in anyway he could. He is very friendly, knowledgeable and personable. We would definitely recommend him to anyone looking for a financial advisor.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Mortgages and pension advice

How has Richard Odell helped you?

Richard provided very practical and professional advice in respects to my mortgage and pension choices.

Have you seen the outcome you were hoping for?

Yes, pensions have been correctly assigned and are showing good growth

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I had various pensions in different pots and I wanted advice on consolidating and improving the returns for my future retirement.

How has Richard Odell helped you?

He provided advice and projections on the benefits of moving them to one provider

Have you seen the outcome you were hoping for?

Hopefully looking to achieve bigger returns in the long term.

What could they have done better?

Everything was fine

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

House move.

How has Richard Odell helped you?

Mortgage and life insurance review and options.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Richard would look good in a sparkly jacket - seriously, I can't fault Richard's service and approach.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

A challenging house move, that required an agile approach with really valued experience in the mortgage market.

How has Richard Odell helped you?

Richard explored the fast changing mortgage market, Richard was able to offer different models to achieve the house of our dreams, even when we had to change plans promptly due to the current climate. Professional, valued, very patient and I really appreciated the top level of service all the way through. Thank you for your fantastic help Richard, you’ve made our life changing event happen. Forever grateful.

Have you seen the outcome you were hoping for?

Yes, so very happy in our new home.

What could they have done better?

Nothing, thank you for your patience in the changes that happened along the way. Top work!

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Pensions

How has Richard Odell helped you?

Advise

Have you seen the outcome you were hoping for?

Getting there

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Have previously used Richard O'Dell of Premier Financial Planning some years ago. I needed his expert services once again to remortgage and also renew Life Cover and Mortgage Protection Insurance.

How has Richard Odell helped you?

Richard did the hard work, he found the best deals available, offered impartial and no-biased advice which enabled us to secure the best options for us.

Have you seen the outcome you were hoping for?

Yes, most defiantly. To be able to secure a new mortgage plus additional borrowing for home improvements and still pay a lower premium is always welcome.

What could they have done better?

Nothing at all - great advice and support from a great team!

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new home.

How has Richard Odell helped you?

Richards advice was invaluable at securing the mortgage for our new home. His assistant Emma and Richard himself answered and dealt with any queries promptly and effectively.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

To find a mortgage.

How has Richard Odell helped you?

Provided mortgage and life insurance advice and completed applications for me.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can’t think of anything. Despite being unable to meet in person, he made the process extremely easy to understand.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

First time property purchase

How has Richard Odell helped you?

Mortgage advice and cover aligned to my property purchase

Have you seen the outcome you were hoping for?

Absolutely! The service was exceptional and I can't recommend Richard highly enough.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

mortgage renewal

How has Richard Odell helped you?

renewed our mortgage quickly and at a cast I was happy with then update our life insurance

Have you seen the outcome you were hoping for?

yes with both.

What could they have done better?

nothing, the service was excellent from Richard and his team.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Remortgaging our house.

How has Richard Odell helped you?

Richard found us a great deal and made the process quick and easy. Richard kept us in the loop throughout every step and was as always the best man for the job.

Have you seen the outcome you were hoping for?

Yes we are more than happy; Richard is someone we trust to get the best possible outcome every time.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Richard Odell helped you?

In every way. Finding me the best deal in a prompt and professional manner.

Have you seen the outcome you were hoping for?

Yes, indeed.

What could they have done better?

Nope.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement & wanted a better return on investments

How has Richard Odell helped you?

Full review & advice. He was prepared & able to explain all my queries.

Have you seen the outcome you were hoping for?

So far so good

What could they have done better?

Not sure

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Over the years mortgage, mortgage protection and family protection.

How has Richard Odell helped you?

Arranged the mortgage and all the protection we needed.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Richard was brillant.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers, unsure of the steps we needed to take

How has Richard Odell helped you?

Richard helps you with all you need to know, helping us every step of the way.....

Have you seen the outcome you were hoping for?

Yes we are in our family home now.... Richard has a big part in making this happen for us! We can’t thank him enough and would highly recommend Richard!

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement needed advice

How has Richard Odell helped you?

After reviewing our savings gave advice on investments and retirement

Have you seen the outcome you were hoping for?

So far so good investments are long term so looking forward to regular reviews

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Buying a house and needed a mortgage

How has Richard Odell helped you?

gave advice and helped arrange my mortgage and all relevant insurances

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing, Richard is very thorough in the work that he does. He left no stone unturned whilst seeking the best solution for myself and explained everything in plain English terms.

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with Richard

Very clear, helpful and professional. Gave really good advice and hopefully helped me on my way to my first mortgage.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Richard has helped with several matters over the years helping us get a great mortgage, life insurance and pensions.

How has Richard Odell helped you?

Very clear communication to make sure I understood all aspects. Never patronising, and always has time to answer all the questions I have.

Have you seen the outcome you were hoping for?

We had a great deal on a mortgage, and even saved more money when Richard found a better deal once we were down the line.

What could they have done better?

Excellent service all round. The only point I think I'd make which would make things more efficient is to have more electronic documentation.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Considering taking out a new mortgage to facilitate a move to a larger property. Annual pension review.

How has Richard Odell helped you?

He discussed all the options available.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing his service was excellent.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Various over the past 10 years ranging from Mortgage to savings investments

How has Richard Odell helped you?

He always give all the options and helps me to go in the direction which best suits my circumstances

Have you seen the outcome you were hoping for?

Yes, several times and at least twice it has been better than expected!

What could they have done better?

Nothing I can think of as the proper time was taken to consider the best options for me

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

To help/advise me on the best way to sort out my pension

How has Richard Odell helped you?

Great advice on releasing tax free money from my pension and where to invest the remainder.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He explained everything to me in a simple way for me to understand what was needed and what was going to happen. There was nothing he could have done better because he did a great job and I am very happy with the outcome.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Mortgages

How has Richard Odell helped you?

Advice about what mortgage to get and help in the application process

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

The recent remortgaging process seemed extremely tedious - there was technical hitches, duplicate applications and very poor customer service and efficiency from optima legal. In all, the process took nearly 3 months, and many thngs had to be done twice or three times over. Documents were also lost (did not arrive?) with optima legal.

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

We wanted to be sure we were in the best pension plan.

How has Richard Odell helped you?

Richard is great! Very professional and full of knowledge. He advised us well and we now have new better pension plans!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing at all!!

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Mortgage advise

How has Richard Odell helped you?

To find the perfect mortgage for myself

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he's the best

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Moving home, requiring a mortgage.

How has Richard Odell helped you?

Richard advised all the necessary documents we would need for a smooth mortgage application and found us a great deal saving us around £200 per month. Richard also re jigged our life Insurance policies and saved us money for a better level of cover.

Have you seen the outcome you were hoping for?

Definitely

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I am a first time buyer.

How has Richard Odell helped you?

His advice was important for me to make the right choices.

Have you seen the outcome you were hoping for?

Yes, also will be helpful in the future. I will be liaising with Richard upon renewal.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Richard Odell helped you?

Always practical advice from Richard, friendly approach.

Have you seen the outcome you were hoping for?

Going the right way

What could they have done better?

Nothing

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I required a mortgage and life insurance

How has Richard Odell helped you?

He organised a mortgage and life insurance for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Excellent service

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Initially needed a mortgage and was offered first class advice by Richard. Have since turned to him for pensions advice and would recommend to anyone seeking trustworthy financial advice.

How has Richard Odell helped you?

Richard sourced very competitive mortgage and a well performing pension and keeps me regularly advised.

Have you seen the outcome you were hoping for?

Yes - and mire.

What could they have done better?

I don't think I could have asked for a better service.

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I was moving house so looking for mortgage advice.

How has Richard Odell helped you?

Richard was a pleasure to deal with . Reliable, honest and happy to spend time explaining all the options. Richard is really flexible with meeting times and is willing to meet in the evening.

Have you seen the outcome you were hoping for?

Yes with Richard’s help we were able to secure some excellent products.

What could they have done better?

Honestly Richard has been amazing and I would recommend to others .

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Mortgage and transfer of pention fund.

How has Richard Odell helped you?

Mortgage and transfer of pension.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing Richard and his team were outstanding

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I needed help on deciding about equity release.

How has Richard Odell helped you?

He was an enormous help in enabling me to see things in perspective and he researched the market to find me a plan that suited my needs after talking to me to find out what I wanted.

Have you seen the outcome you were hoping for?

Yes 100%.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Mortgage and Pension Plans.

How has Richard Odell helped you?

Richard has always been incredibly helpful and forthright, and very thorough. Always totally upfront , honest and approachable.

Have you seen the outcome you were hoping for?

Yes to certain things, others still works in progress.

What could they have done better?

Can't think of anything

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Wanted to look at re-mortgaging and taking out additional protection for our family.

How has Richard Odell helped you?

He explained all our options very clearly and helped us understand what was available. He made a saving in our house insurances which meant we could take out more life assurance than we originally thought to protect our family.

Have you seen the outcome you were hoping for?

Yes, above our expectations.

What could they have done better?

Nothing he was extremely helpful.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I wanted a review of my overall financial circumstances following some unexpected changes.

How has Richard Odell helped you?

Richard was extremely helpful, he took the time to understand my circumstances, what was important to me and answered all my questions. He explained everything in detail and with complete clarity.

Have you seen the outcome you were hoping for?

I'm very confident that the right solutions were advised to me by Richard, I am very pleased with the outcome of my meetings.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

We moved from Marlborough to Shaftesbury and didn't want to travel for financial advice beyond our local area.

How has Richard Odell helped you?

Richard suggested a change of investment fund. This was due to the fact that I had converted my pension back into cash before Brexit and was only receiving 0.25% pa return. I wanted it back in stocks and shares and Richard did exactly that for me. I have been made aware of the potential returns and completed all the requisite risk analysis forms.

Have you seen the outcome you were hoping for?

It's too early. This is my first year.

What could they have done better?

Again it's too early. We have other investments that may need reviewing but as and when.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Selling our house and looking to port the mortgage onto a new property.

How has Richard Odell helped you?

Richard provided a hands-on service, meeting with myself and my partner to discuss our needs and options available. Richard kept us in the loop while arranging for our mortgage to be ported and then met with us to run through the final details and confirm we were happy with the offer being given.

Have you seen the outcome you were hoping for?

The mortgage offer we received met our needs completely.

What could they have done better?

n/a

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Firstly & some time ago now it was regarding a pension. Since then it has been multiple mortgages.

How has Richard Odell helped you?

Finding the right product that performed well. His guidance, understanding & help have always been invaluable.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

As a service, Richard goes above and beyond to ensure his clients are getting the very best. I honestly can say I feel no stone was left unturned, therefore nothing could have been done better.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I wanted professional advice on investment in money.

How has Richard Odell helped you?

In every way.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No he was excellent in everyway

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Re mortgaging.

How has Richard Odell helped you?

Found a mortgage for me.

Have you seen the outcome you were hoping for?

Yes 100%.

What could they have done better?

Nothing. Rich was able to find me the product I wanted that the lender directly could not.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Requirement for a remortgage for property enhancement.

How has Richard Odell helped you?

By clearly explaining what was possible and offering various financial products to achieve our goal. Richard offered straight forward advice in lay man terms, which was welcomed considering the importance of a remortgage.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Richard couldn't have been more helpful or prompt or efficient.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Buying our first and second houses.

How has Richard Odell helped you?

Richard acted as mortgage broker when we bought our first house, when we moved to a new mortgage product two years later and more recently when we moved house. Each time he also helped us arrange life and critical illness cover.

Have you seen the outcome you were hoping for?

Every time.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for a more personal service from an adviser.

How has Richard Odell helped you?

He explained in full detail what my options were and what he thought would be a good fit for my current circumstances.

Have you seen the outcome you were hoping for?

Yes and I would go further and say his advice and continued work on my portfolio has exceeded my expectations.

What could they have done better?

No

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Originally - considering buying a property and assessing realistic mortgage options.

How has Richard Odell helped you?

Over the years he has helped me in many ways with advice on investments, pension, mortgage, house insurance and inheritance, also advising on my mother's finances.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I suspect there is very little Richard could have done better. He is the best financial adviser I have ever encountered (I've had a few!) - always easy to contact, prompt to respond, helpful, friendly, professional and proactive. I have enormous respect for the level of CPD he has undertaken and trust him implicitly to give best advice, which so far has always been the case, even when it is not to his advantage.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Remortgage and life insurance.

How has Richard Odell helped you?

Richard always understands our specific needs, he helped us get the mortgage we required in a timely manner. He explains everything in simple terms that we can follow, always answering any questions we have in full. The most important thing for us is, getting the mortgage we need and Richard always achieves that at the same time as giving us quality advice and value for money. We are very happy with the personal and friendly service received time and time again.

Have you seen the outcome you were hoping for?

Yes, we purchased a house in January of this year. We are currently using using Richard for a remortgage to help improve our home. The Key facts documents are presented and left with us overnight to review and there is never pressure to make a decision without being 100% happy with the product offered. All of the products offered to us are perfect for our family needs, I don't believe I could achieve the same level of policy without the advice and help of Richard.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice moving home.

How has Richard Odell helped you?

Sorted a mortgage out for me.

Have you seen the outcome you were hoping for?

Yes, it was a great del for us.

What could they have done better?

Nothing it was all smooth and quick to happen.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I required a remortgage.

How has Richard Odell helped you?

Organised remortgage and protection insurance .

Have you seen the outcome you were hoping for?

Absolutely! great service and secured the additional funds required for our building works.

What could they have done better?

Nothing, very satisfied with the service I received

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Investment & pensions advice. That is the best way to take my pensions.

How has Richard Odell helped you?

Richard did extensive research, firstly as to how I might be able to release my funds, secondly how to most effectively do theat &, lastly, the best company with ehich to do it.

Have you seen the outcome you were hoping for?

The outcome has been exactly as discussed, planned & executed.

What could they have done better?

No comment.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I needed professional advice on my savings, whether to carry on investing in ISA'S cash or stocks would be my best investment.

How has Richard Odell helped you?

He managed to obtain all the relevant information from my many sources of ISA's and savings accounts and put them together to form my best portfolio. He completely understood my need for a good tidy up of my finances.

Have you seen the outcome you were hoping for?

I was totally satisfied with his advice and have seen a great improvement in all my investments. I would thoroughly recommend him to my family and friends to put them on the right road to investing.

What could they have done better?

I don't believe Richard could have been more helpful, he reviews my investments regularly and often phones me if there is any developments in the markets weather it's good or bad !

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I needed advice about the types of investments needed to plan for retirement.

How has Richard Odell helped you?

Richard was very thorough and was happy to explain different investments that would help achieve my goals. Attention was also paid to the most tax efficient way to proceed.

Have you seen the outcome you were hoping for?

I am satisfied that my future is well planned for. I can also say that l was given the help I needed to look forward and make adjustments so that I was investing sufficiently to achieve the outcomes I desired.

What could they have done better?

I was very satisfied, and can not think of anything that could be improved.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Improvements in my financial status, seeking a mortgage and generally improving my financial security.

How has Richard Odell helped you?

Richard has been known to me personally for several years and has dealt with my finances for a good number of those years, I have always found Richard to be diligent, professional and he really takes the time to understand what I would like to achieve within our financial reviews. He is always keen to understand my circumstances in depth and to ensure that any financial plan we make is considered, both in terms of personal objectives, and taxation planning. I continue to be pleased with the way Richard deals with me and helps me manage my financial goals and as such would have no problem recommending him.

Have you seen the outcome you were hoping for?

Yes. Richard's support and guidance has helped me obtain market leading mortgages, see growth in my investments and enjoy financial stability.

What could they have done better?

In my experience, Richard is a consummate professional and would not be in a position to find fault.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy our first home.

How has Richard Odell helped you?

He gave advise on the mortgage and life insurance.

Have you seen the outcome you were hoping for?

Certainly, Richard was polite, professional and was able to deal with all our questions. He was knowlageable in explaining the various mortgages and we were happy with the final deal we went with.

What could they have done better?

Having been a salesman for a number of years, I could not pick any fault in his service.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

i turned 55 years old, so I needed to assess everything I had - Richard Odell was recommended to me.

How has Richard Odell helped you?

He sorted out my pensions for me & explained everything thoroughly, so that I understood my options.

Have you seen the outcome you were hoping for?

Yes I was happy with the choices I made and having just had my annual review - I'm Even more satisfied that Richard Odell knows his stuff!.

What could they have done better?

In my opinion he couldn't have done anything better. he's thorough, meticulous and patient in explaining things & helpfully answering any questions I had.

Review from verified client

April, 2015

Overall

Advice

Service

Value

Based in Dorset

How has Richard Odell helped you?

Richard has helped me with Mortgages, Life insurances, pension advice, pension transfers, and various investments in the last 7 years.

What could they have done better?

Extremely happy with all advice from Richard.