Sonja Roostan

What were the circumstances that caused you to initially look for an adviser?

Our previous adviser retired.

How has Sonja Roostan helped you?

By listening to our needs and searching the market for the best product bearing in mind interest rates, time periods and any arrangement fees.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

Remortgaging

How has Sonja Roostan helped you?

Sonja always researches on our behalf to find the best deal available. Saving us time and money.

Have you seen the outcome you were hoping for?

Yes, Sonja was quick to relay a proposed mortgage rate increase. Working quickly and efficiently to ensure we secured the lower rate.

What could they have done better?

Nothing.

What were the circumstances that caused you to initially look for an adviser?

I first knew Sonja when getting a mortgage 5 years ago and was very happy with her services so was very happy to use her services again.

How has Sonja Roostan helped you?

Re-mortgaging, assisted in chasing the Solicitor

Have you seen the outcome you were hoping for?

yes

What could they have done better?

We should have started the process 2 months earlier due to me staircasing as well as re-mortgaging, but we were not aware it that the Solicitors would take so long until we were 1 month through the process.

What were the circumstances that caused you to initially look for an adviser?

Our BTL mortgage was about to expire.

How has Sonja Roostan helped you?

Sonja Roostan was incredibly helpful throughout the entire mortgage process. She ensured everything was completed on time, kept me informed at every stage, and was always available to answer my questions promptly. Her support and clear communication made the process smooth and stress-free, and I truly appreciated her professionalism and dedication.”

Have you seen the outcome you were hoping for?

Yes, absolutely. The mortgage process was completed on time and exactly as I had hoped. Everything went smoothly, and I’m very happy with the outcome.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Our mortgage came to the end of the fixed term.

How has Sonja Roostan helped you?

Sonja is the best! As our situation is quite unique (shared ownership), she provided us with multiple options and was able to walk us through each. She always supports us with clear explanations, really quick communication and trusted advice. We wouldn't go anywhere else!

Have you seen the outcome you were hoping for?

Absolutely, Sonja was able to get us the outcome that was best for our situation.