Reviewed for

Insurance and Protection ( 3 )

Mortgages ( 13 )

Investments and Savings ( 1 )

Reviewers' assets

£500k+ ( 2 )

Up to £50k ( 10 )

Client reviews

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

This was for a remortgage and James helped us find better products than the open market were offering.

How has James Pinder helped you?

James found the right product for me and my family

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Very little... James was informative and prompt with all his communication

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for a new mortgage to replace one that was partly due this year and we wanted to get a better a fixed rate.

How has James Pinder helped you?

James searched the market and advised us accordingly

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

January, 2019

Overall

Please provide a brief comment about your experience with James

James is very friendly and very knowledgeable, really easy to deal with.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

buying our first house

How has James Pinder helped you?

Helped us find an appropriate mortgage and helped us through all the paperwork

Have you seen the outcome you were hoping for?

yes; so far

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage period expired so I wanted to look at options available to me

How has James Pinder helped you?

Used PF Financial for a re-mortgage and found them to be exceptionally helpful and professional on all levels. James was pro-active in his approach and thorough with the process. Would highly recommend James for mortgage advise and application. Very clear and a good understanding of the market place and quick to ascertain customer needs. The whole process was made very easy and was dealt with quickly and professionally. Jenny Beale

Have you seen the outcome you were hoping for?

Yes, very much so.

What could they have done better?

James was brilliant. He listened to my situation, very quickly came up with a variety of options available and then talked through the ones which interested me. Very current with his information, very quick to find a solution and talk it through and equally as quick in sorting out the administration and paperwork associated with the transaction. I'm not sure I could have received better service.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage for a new house purchase.

How has James Pinder helped you?

James managed the mortgage process for us from the first step through to completion. He also helped us set up life insurance along the way.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to purchase our first property

How has James Pinder helped you?

Advised us on the best deal to match our circumstances and guided us every step of the way

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has James Pinder helped you?

Excellent service. James was so polite and very efficient! He answered all our queries promptly, constantly putting our minds at ease. The whole remortgage process with PF Financial was a complete breeze and I would highly recommend using their services.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No issues or improvement needed with the service provided.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I needed a new mortgage and insurance and James provided an excellent service. I've now used him several times and will continue to.

How has James Pinder helped you?

He advised and provided excellent options and products.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Bought me a few beers

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Buying first home

How has James Pinder helped you?

He was such a polite your man and gave us many options

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All was perfection

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

Looking for an honest straight talking mortgage adviser

How has James Pinder helped you?

James was fantastic, he first discussed our needs and suggested the appropriate products that best fitted our criteria. Once agreed he took us through the process keeping us informed and upto date regularly.

Have you seen the outcome you were hoping for?

The outcome is a lot better than expected

What could they have done better?

I cant really think of anything that could of been done better to be honest. Very happy with the service, we have passed James details on a few times already. We came to James on a recommendation to start with.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

How has James Pinder helped you?

Gave great service, went through all the options and best approach, including details of best mortgage providers.

Have you seen the outcome you were hoping for?

Yes, saved £20 per month.

What could they have done better?

Nothing, did everything I expected

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage for my first purchase

How has James Pinder helped you?

I wanted someone to 'hold my hand' when I was buying my first house. James took a holistic approach and initially explained the whole house buying process to me and was available to answer any questions I had, whether mortgage related or more to do with others matters such as timeframes, legal stuff etc. He always had time to answer my questions even though some were probably pretty basic. I'm very happy with the mortgage he found for me. He presented several options and we discussed the diferences between each. There were features of some deals that didn't suit my requirements and without his help and guidance I could easily have chosen one of those deals. I made a decision I am very happy with so happy I chose an independent adviser and glad it was James.

Have you seen the outcome you were hoping for?

Yes, I own my property and have a great mortgage and also the protection contracts that suit my needs.

What could they have done better?

None

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Purchasing a first home.

How has James Pinder helped you?

James helped find mortgage rates based on our deposit figure and what we could afford. He found a range of offers which suited our needs and made us feel comfortable discussing money. James also helped find us a Life Insurance company based off of what we felt we needed insured for future protection.

Have you seen the outcome you were hoping for?

Found a great mortgage provider which we are happy with.