Reviewed for

Insurance and Protection ( 54 )

Mortgages ( 144 )

Equity Release ( 3 )

Financial Planning ( 1 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 2 )

£100k - £200k ( 4 )

£50k - 100k ( 12 )

Up to £50k ( 52 )

Client reviews

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Fortunately for me I haven't needed Aaron's services since my last review, but in saying that I would not hesitate to contact Aaron for any further financial advice I have in the future I would like to reiterate my earlier comments, I found Aaron very knowledgeable, professional, helpful and easy to talk with, his advice was invaluable to me at the time If ever you need sound financial advice please get in touch with Aaron he will help you Thank you again for assisting me Aaron

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Yes a follow up request

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We are both self employed and were looking for support securing the best mortgage to move house.

How has Aaron Faulkner helped you?

Aaron has been fantastic at securing a mortgage for us and reviewing rates.

Have you seen the outcome you were hoping for?

Absolutely, we are getting a much better rate than we were originally able to secure.

Aaron's reply

Thank you Charlotte :)

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We initially contacted Aaron due to one buyer having adverse credit.

How has Aaron Faulkner helped you?

He helped us to secure our first mortgage whilst having adverse credit. Then at the end of the fixed term, he helped us to remortgage whilst interest rates were high and I was on maternity leave.

Have you seen the outcome you were hoping for?

Yes we feel that we have secured the best possible interest rate for our circumstances both times.

Aaron's reply

Thank you Robyn

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Buying a house for the first time.

How has Aaron Faulkner helped you?

Aaron has been great from start to finish he was always there to answer questions and put us at ease with the whole process. We can’t thank Aaron enough for all he has done for us.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

He couldn’t have done anything better. The whole process was smooth and we couldn’t have asked for a better Mortgage Advisor.

Aaron's reply

Thank you Dale :)

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Aaron has always made himself available when we’ve needed help at anytime and is super friendly and gives excellent advice

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was recommended to look for an advisor by a family member who had recently purchased a house.

How has Aaron Faulkner helped you?

Aaron helped us by helping to find a mortgage\insurance and life insurance. He also helped by answering any questions or concerns we had throughout the process.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

Nothing that I can think of.

Aaron's reply

Thank you Nathan. it was a pleasure to help you buy your first house.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

First time buyer, buying on my own with both self employed and salaried income.

How has Aaron Faulkner helped you?

Listened to all my needs, explained the whole process thoroughly, answering all questions I had. Continually re-evaluated the market and secured me the best deal

Have you seen the outcome you were hoping for?

Yes

Aaron's reply

Thank you Steve :)

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Ongoing advice

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Helping us with our first ever mortgage!

How has Aaron Faulkner helped you?

Aaron was so helpful with our mortgage application as first time buyers, he ensured we understood what we were signing up to and all of the terminology/processes. Including ensuring we understood what happens nearing remortgage time. He got us a mortgage when we didn't think we would be able to due to being in new jobs. He also ensured he got us the best deal and we ended up getting cash back from our lender - Bonus! He definitely made me feel like no question was a silly question and was fast at responding to any queries I had, right up until completion! Would not hesitate to recommend! Thank you Aaron, will definitely be coming back to you when we come to remortgage!

Have you seen the outcome you were hoping for?

Absolutely! We've been in our house for 1.5 months now :)

Repeat review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Changed my mortgage to a fixed rate for5 years rather than risk higher mortgage rate.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

My rental property mortgage was up for renewal

How has Aaron Faulkner helped you?

He found me the best deal

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing, great service

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were looking to move house.

How has Aaron Faulkner helped you?

Aaron helped us find a mortgage to enable us to move house. He is very knowledgeable and found us the best solution for our circumstances.

Have you seen the outcome you were hoping for?

Yes definately.

What could they have done better?

Nothing. Aaron was always at the end of the phone to help us with any queries. He would always be clear on the information we needed to provide to get the mortgage. The offer came through quickly and even when we had to extend the offer on a few occasions Aaron sorted this with no hassle.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

We were coming to the end of our current 2-year mortgage and required a new deal.

How has Aaron Faulkner helped you?

Aaron guided us through the mortgage renewal process. Provided the best possible deal options for our current status and financial circumstances. Dealt with the mortgage lender directly on our behalf, and secured a new 5-year deal at exactly the right time, avoiding all the recent rate increases.

Have you seen the outcome you were hoping for?

Yes, we are very pleased to secure a new 5-year mortgage deal, at a reasonable rate, considering the recent interest rate activity, and a monthly payment that is very close to our previous deal.

What could they have done better?

Nothing, Considering the current mortgage interest rate hikes and uncertainty on the availability of certain mortgage deals, Aaron did everything and more to ensure we had the best mortgage deal.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Aaron Faulkner helped you?

Helped us find a mortgage and took us through to completion

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

n/a

Repeat review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

At the end of our 2-year mortgage term, Aaron helped us by assessing the current, yet evolving mortgage market. Find and secure the best deal for us to remortgage. Always professional, courteous, informative, and provides total peace of mind.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Looking to buy our first home

How has Aaron Faulkner helped you?

He got us a great deal and was supportive through the entire process

Have you seen the outcome you were hoping for?

Yes! We’re in our new home

What could they have done better?

Nothing

Aaron's reply

Thank you Laura :)

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Given more advice on life insurance matters

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Aaron Faulkner helped you?

Great service and support to take the time to chat through various options to help find the right product for us. Prompt, efficient and smooth to work with - just what you want!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I had recently needed to remortgage my house due to a divorce settlement, and needed professional advise as the best way to do it

How has Aaron Faulkner helped you?

Sourced me the best remortgage deal

Have you seen the outcome you were hoping for?

Definitely, Aaron was able to lock me into a deal before the mortgage rate was increased

What could they have done better?

Nothing at all

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Aaron is always there for advice if we need him

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

House move

How has Aaron Faulkner helped you?

Aaron was superb and handled everything we needed and was always at the end when f the phone day or night to help

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing his assistance was excellent

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Aaron Faulkner helped you?

Aaron is a easy to talk to, great bloke, who takes the time to understand what is needed and then provide the best solutions/products (or if no change needed, is honest and just says that, rather than trying to sell something not really needed). Great service and effiency. Wouldn't hesitate to recommend.

Have you seen the outcome you were hoping for?

yes - new mortgage deal

What could they have done better?

Nothing

Aaron's reply

Thanks Nick

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

House purchase

How has Aaron Faulkner helped you?

Fantastic service from start to finish. We were really impressed with Aaron’s flexibility, and his extensive knowledge during the application process. He was also very efficient and pushed the house purchase process along, we really can’t recommend enough.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was purchasing my first property.

How has Aaron Faulkner helped you?

Aaron offered great support and guidance for me whilst purchasing my first property. Aaron was very easy to communicate with and he simplified the whole process for me as a first time buyer with very limited knowledge. He was very easy to get in touch with and could answer any questions I had about pretty much anything involved with the process. He secured me a mortgage and helped with life insurance as well and was very transparent throughout. I would highly recommend Aaron.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

Repeat review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Reviewed financial position

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage looking for a better deal

How has Aaron Faulkner helped you?

Found the best rate available and one to suit my circumstances.

Have you seen the outcome you were hoping for?

Definitely. Mortgage has completed and the service was excellent from Aaron from start to finish.

What could they have done better?

Nothing!

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging following transfer of equity.

How has Aaron Faulkner helped you?

Aaron has enabled me to obtain an affordable mortgage and borrow a lot more than I initially expected.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Honestly can't think of anything.

First impression from a user who is not yet a client

October, 2022

Overall

Please provide a brief comment about your experience with Aaron

Professional advice helped us decide what was best for our situation.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage on our first property.

How has Aaron Faulkner helped you?

He has found the best mortgage to suit me and my partner. He also helped us set up our life insurance.

Have you seen the outcome you were hoping for?

Yes, we were able to get a good mortgage deal through Aaron without having to search endlessly for the best deals.

What could they have done better?

Nothing, 5 star service.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were buying our first home.

How has Aaron Faulkner helped you?

We have used Aaron’s services twice now, the first being a process that fell through because of us changing our minds and the second going through to completion. To call Aaron a broker would be unfair to the advice, support and guidance he provided us as clueless first time buyers. He was always willing to chat, even at obscure hours if that was what suited us. Not once did he apply any pressure on us to proceed with any of the products he could provide, and he was always open and honest about everything. We were nervous throughout the process, especially with rates jumping up so much after we would had secured our offer but Aaron was always a great sounding board who put us at ease. We would seriously recommend Aaron, we already have to family and friends and we will certainly continue to use Aaron in the future. Aaron, thank you for all the support you provided, there were brokers who wanted upfront fees that could not match the product offerings you could provide.

Have you seen the outcome you were hoping for?

Yes absolutely!

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Changed my mortgage to fix for 5 years rather than risk higher mortgage rate.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Looking to move home

How has Aaron Faulkner helped you?

Aaron was a great help right from the start and through the whole process. I've been speaking with Aaron for a long time before we moved, discussing different options and he was always willing to spent time talking through different scenarios, checking rates to help work out the best solution, nothing was too much trouble. I can't recommend Aaron highly enough, he gave great advice with a helpful friendly service.

Have you seen the outcome you were hoping for?

Yes, the mortgage process was very smooth and easy

What could they have done better?

Nothing

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage

How has Aaron Faulkner helped you?

He helped us secure a new mortgage deal.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

After our older children have moved out and settled down, we decided to downsize from our family home.

How has Aaron Faulkner helped you?

Aaron arranged my mortgage, he was in constant contact with me and was regularly chasing to get the agreement in principle, mortgage offer and then funds released for completion. During such a stressful time Aaron really was a rock of support.

Have you seen the outcome you were hoping for?

YES - Aaron offered great advise and searched the market for the most competitive rates.

What could they have done better?

Nothing

Aaron's reply

Thank you Tracey :)

Repeat review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Aaron has always been on hand to talk and advice in a range of issues regarding remortgaging and insurance policies, giving all the time and advice we need, with great communication.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

A mortgage to move home.

How has Aaron Faulkner helped you?

Aaron from Henry James was great from start to finish with our mortgage application. He explained everything clearly and was with us through every step of the process. Nothing was to much trouble and he always answered our queries clearly and promptly. We would highly recommend him.

Have you seen the outcome you were hoping for?

Yes we have moved into our new home.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Needed trusted advice

How has Aaron Faulkner helped you?

Great mortgage advice

Have you seen the outcome you were hoping for?

Yes low rate and good deal

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I needed a small mortgage but was too old for some providers.

How has Aaron Faulkner helped you?

He researched mortgage offers for me and guided me through the buying a property process.

Have you seen the outcome you were hoping for?

Yes I now own my own home and can afford the mortgage.

What could they have done better?

Nothing great service.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Aaron provides a very reliable, professional service, where nothing is too much trouble. He guided us through every step of our remortgage with no hassle to us at all and always replied very promptly to any queries. We will definitely be using Aaron for all of our future needs!

How has Aaron Faulkner helped you?

Aaron provides a very reliable, professional service, where nothing is too much trouble. He guided us through every step of our remortgage with no hassle to us at all and always replied very promptly to any queries. We will definitely be using Aaron for all of our future needs!

Have you seen the outcome you were hoping for?

Aaron provides a very reliable, professional service, where nothing is too much trouble. He guided us through every step of our remortgage with no hassle to us at all and always replied very promptly to any queries. We will definitely be using Aaron for all of our future needs!

Aaron's reply

Thank you Emily.

First impression from a user who is not yet a client

July, 2022

Overall

Please provide a brief comment about your experience with Aaron

Aaron got back to me straight away and gave clear, consistent advice. He has lived up to expectations based on the reviews I read!

Aaron's reply

Thank you Stella :)

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Aaron was clear and concise with his advice. The mortgage was arranged quickly and we couldn't rate his services highly enough

How has Aaron Faulkner helped you?

Mortgage

Have you seen the outcome you were hoping for?

Yes

Repeat review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Almost 1 year later, we emailed Aaron to ask a financial questions relating to our current and future mortgage options. Aaron responded the same day and with detailed information that answered our questions completely, and put our minds at ease, allowing us to make the necessary decisions.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Merseyside

What were the circumstances that caused you to initially look for an adviser?

My partner and I were both first time buyers and had no clue where to start.

How has Aaron Faulkner helped you?

Aaron explained everything in simple terms and found the best deals for us. Our process was very long for many reasons but Aaron was very patient with us. He was super quick getting back to us with all queries, even though most of them he was able to answer right there and then. Excellent service throughout.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Aaron Faulkner helped you?

He offered excellent professional advice.

Have you seen the outcome you were hoping for?

Yes, extremely happy with the outcome and service.

What could they have done better?

Nothing.

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

He has always been on hand to answer any questions no matter how small

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I had been deciding whether to go into the property sector or extend my own house, maybe rent that out and buy another. However, l didn't do that in the end and just remortgaged, after weighing up all my options recently and decided to put the other on hold for a little while.

How has Aaron Faulkner helped you?

He explained all my options and what it was going to cost me.

Have you seen the outcome you were hoping for?

Yes for now, it was the right thing to do for me, just remortgaging, as still recovering from Lockdown financially.

What could they have done better?

Nothing

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

New mortgage

How has Aaron Faulkner helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Unique circumstances of application and rejection of value from current lender

How has Aaron Faulkner helped you?

Now in our forever home with Aaron finding the perfect solution and great deal. It wasn't easy but he persisted and got the result we needed

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing 5* star service - highly recommend

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We needed to re-mortgage.

How has Aaron Faulkner helped you?

He advised us on various products that suited our needs and requirements.

Have you seen the outcome you were hoping for?

Yes, absolutely.

What could they have done better?

I feel he couldn’t have done anything better.

Aaron's reply

Many thanks Adam.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Needing a mortgage

How has Aaron Faulkner helped you?

Aaron spent a lot of time searching for the perfect mortgage for me. I am very happy with the service I received.

Have you seen the outcome you were hoping for?

Yes I secured the mortgage I needed.

What could they have done better?

Nothing. Amazing service. Very happy and would recommend!!

Aaron's reply

Thank you Keily.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Aaron Faulkner helped you?

Absolutely amazing speedy service from Aaron at Henry James Mortgage and Financial Solutions! 5* As soon I enquired, Aaron replied within the hour ready to help. His response time with correspondence is exemplary and never leaves you waiting! I cannot fault this service! A good fair price also!

Have you seen the outcome you were hoping for?

Yes 100%

What could they have done better?

Nothing - cannot fault Aaron’s service

Aaron's reply

Thank you, for your kind words :)

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were unsure if we would be able to get a mortgage and wanted some advice before proceeding

How has Aaron Faulkner helped you?

He was always there for help and advice, he made sure that we were happy and understood everything

Have you seen the outcome you were hoping for?

Yes, we got a mortgage with a really good offer

What could they have done better?

Despite the sale taking 8 months to go through Aaron was always there and could not have been better

Aaron's reply

Thank you Natalie :)

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

My mortgage was delayed so I had to take Aaron help to get it through

How has Aaron Faulkner helped you?

Excelent on my mortgage he helped me a lot

Have you seen the outcome you were hoping for?

Yes

Aaron's reply

Thanks Alvin.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were buying a house and needed mortgage advice

How has Aaron Faulkner helped you?

With his knowledge and experience he found a mortgage that suited our requirements

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Aaron provided a great service for us, nothing more he could have done!

Aaron's reply

Thank you Sarah.

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Due to the increase of house sales and volatile markets, we were unsure which provider was offering the best deals for mortgages. We wanted to speak to an expert who could give us guidance and reassurance.

How has Aaron Faulkner helped you?

Aaron provided us with several different options to look at for mortgages and payment options. Having bought a new build property which wouldn't be completed for 6+ months, Aaron helped secure an agreement which would last over the time scale we had and made the purchasing run smoothly with no problems along the way.

Have you seen the outcome you were hoping for?

Yes. The mortgage was approved and we were able to purchase our house within the time frame given. Aaron was there every step of the way answering and questions we had.

What could they have done better?

Potentially right at the start when looking at different mortgages, maybe sent through the different options on a spreadsheet so we could see them a little clearer. The original conversations were on Skype and it was quite hard to see! Not a fault of Aarons at all.

Aaron's reply

Thank you for your kind words Rachael.

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Aaron helped us achieve everything that we needed in a mortgage and with Life Insurance. He listened to all of our needs and found found something that met all of our requirements - thankyou so much!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We remortgaged

How has Aaron Faulkner helped you?

He found us a much better deal

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing ?

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

I dealt with Aaron again when my mortgage came up for renewal. Aaron is so responsive to any enquiries and patiently explains the small print with each deal. I am never left waiting for a reply and I have never needed to chase him, which is so refreshing. Aaron also secured me a fantastic deal on life insurance and carefully explained all my options to me. There is no pressure and I really feel supported to make the right decisions for me. I have also saved money by switching provider, which is another reason I appreciate Aaron’s services!

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Moving House

How has Aaron Faulkner helped you?

We were only second time buyers and had no idea what we were doing. Aaron was really helpful in any situation we came across.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage you release funds for an extension.

How has Aaron Faulkner helped you?

Advised on suitable products and made the application.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing!

Aaron's reply

Thank you Sophie.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage a property.

How has Aaron Faulkner helped you?

Aaron was very professional from start to finish. He sourced the correct product required for me and answered every single question raised.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I wanted to get my first mortgage.

How has Aaron Faulkner helped you?

Aaron was my mortgage advisor, he helped and advised me from start to finish.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I don't think he could have done anything better.

Aaron's reply

Thank you, Kevin. I'm glad I could help you buy your first property.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Credit History and not being sure of the process of the full Mortgage Application

How has Aaron Faulkner helped you?

He helped us locate a Mortgage Lender and explained thoroughly the process. Any questions we had, Aaron was able to answer them immediately without delay and he made the process much less stressful than I imagine it would have been doing it ourselves.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing. Everything was perfect!

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Wanted to ensure that I secured the best possible mortgage for the property I was looking to buy

How has Aaron Faulkner helped you?

He helped by assessing my needs and presenting the available options to me in a way that was easy to understand

Have you seen the outcome you were hoping for?

I absolutely have

What could they have done better?

N/A

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Looking to refinance debt

How has Aaron Faulkner helped you?

Remortgage

Have you seen the outcome you were hoping for?

Absolutely! Mortgage rate lower than before, term of mortgage decreased and all debts rolled into one- paying £500 less pm than before! Brilliant!

What could they have done better?

All good.

Aaron's reply

Thank you.

Repeat review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

New mortgage

Aaron's reply

Thanks for the review Bryn.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

First time buyer securing a mortgage

How has Aaron Faulkner helped you?

Aaron helped and supported us in finding and securing a mortgage as 1st time buyers. He was fantastic and could not have provided a better service.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Aaron's reply

Thank you Lois. It was a pleasure helping you buy your first property.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

My age couldn’t get a mortgage through my own bank.

How has Aaron Faulkner helped you?

He found me a mortgage provider with different offers.

Have you seen the outcome you were hoping for?

Yes got the mortgage and bought a house.

What could they have done better?

Nothing great service and advice would recommend to others.

Aaron's reply

Thank you for your kind words.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

After renting for several years, we were looking to purchase a property and needed the right type of mortgage and financial advice for our particular circumstances.

How has Aaron Faulkner helped you?

With outstanding professionalism and expertese, Aaron guided us through the entire mortgage and financial process from start to finish.

Have you seen the outcome you were hoping for?

Absolutely 100%

What could they have done better?

Nothing, everything Aaron did for us was absolutely fantastic.

Aaron's reply

You’re very welcome. You have been a pleasure to deal with.

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Aaron continues to be available to us as we require. We will not hesitate to seek his advice when we are due to remortgage. I would not hesitate to recommend his services to anyone.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

I aim to use his services again very soon

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were looking for advice on getting out first mortgage

How has Aaron Faulkner helped you?

Aaron has been absolutely fantastic, he helped us secure our mortgage, even with myself being self employed.

Have you seen the outcome you were hoping for?

Defiantly! Aaron made the whole process of getting our first mortgage so much easier, 100% recommend without a doubt, very professional and keeps you updated every step of the way.

What could they have done better?

Absolutely nothing!

Aaron's reply

Thank you, Samantha.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Aaron Faulkner helped you?

Get best deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/a

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage, being a first-time buyer, I wasn't sure how the whole process went and wanted to ensure I got all the information and best options available.

How has Aaron Faulkner helped you?

Aaron first of all had an initial conversation with myself where he helpfully explained the process - this proved very useful as I had never understood how mortgages really work. After choosing to go with Aaron, we had several conversations and calls to find a mortgage suitable to me. With Aaron's help, I was able to get a mortgage with a preferable fixed-term rate and good initial cashback - which was useful and suited my needs. Aaron was very helpful throughout the whole process taking into my considerations in getting me a mortgage I wouldn't be able to find online via the several banks i contacted directly. Aaron was very responsive and patient with my queries. Any query I had (there were quite a lot), Aaron would always help and explain. I would definitely recommend others use Aaron given this has provided me with a mortgage I just couldn't have got myself and made the whole process pain-free and simple. Thank you Aaron!

Have you seen the outcome you were hoping for?

Yes - A mortgage with a very good interest rate, fixed term and good cashback (three of the aspects I set out were important to me).

Aaron's reply

Thank you for your kind words Jake. It was a pleasure to help you.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Aaron was extremely helpful and supportive throughout are experience with him and is always at the end of the phone to give advice, support and any information that may be required. He is always 100% supportive.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

No, but he is always on hand for advice

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

For life insurance yes. Will definitely use Adam again should we need advice in the future. He’s very friendly, reliable and trustworthy.

Aaron's reply

Thank you Linda.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Aaron is always on hand to offer excellent advice

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

My partner and I are now in the process of buying our second property. Aaron's advice has been invaluable and has helped us tremendously in making the right decisions for us. I would 100% recommended Aaron's services.

Aaron's reply

Thanks Nicole. It has been a pleasure to help you both.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Aaron Faulkner helped you since your last review?

Aaron has given great advice on the options available to me in regards to buying a second property.

Aaron's reply

Thanks Dan. I'm always here to answer any questions you may have.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

First time buyer

How has Aaron Faulkner helped you?

Being a first time buyer the thought of getting a mortgage was quite daunting and we didn't know where to start. Aaron answered all our questions and helped us to understand the house buying process better.

Have you seen the outcome you were hoping for?

He helped us to find a mortgage and supported us till completion.

Aaron's reply

Thank you

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

New mortgage, and a rental mortgage (as I am renting my old house)

How has Aaron Faulkner helped you?

I wouldn't of fancied dealing with the complicacy of moving a mortgage to 'buy to let' whilst taking on a new mortgage, yet Aaron explained and dealt with it so well and at competitive rates.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Not a great deal to be fair, Aaron even came to visit us at unsociable hours.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were looking to purchase a new family home

How has Aaron Faulkner helped you?

Aaron went through our finances then applied for a mortgage on our behalf which was a very straight forward process.

Have you seen the outcome you were hoping for?

Yes we had a mortgage approved in a timely manner.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Mortgage for my son and his girlfriend

How has Aaron Faulkner helped you?

Organised the mortgage even though we had to go to a different lender persevered all the way through and made it happen. Great service

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Buying a house.

How has Aaron Faulkner helped you?

Set us up with insurance and a great deal of advice.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

N/A - everytime a query came up Aaron was there to help.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Buying our first property

How has Aaron Faulkner helped you?

Assistance on a number of counts in relation to our buying our first property. Support over Zoom and in the phone in getting the right products for us and in filling in the paperwork.

Have you seen the outcome you were hoping for?

Absolutely, yes.

What could they have done better?

Honestly cannot think of anything- was fantastic though the process.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Aaron Faulkner helped you?

We had been struggling to get approval for the required level of lending with our existing mortgage company. At very short notice Aaron picked up our requirements and worked with us to get an approved mortgage. He worked efficiently and provided regular updates on progress. All this was done at a time when COVID was limiting progress.

Have you seen the outcome you were hoping for?

Yes - he exceeded our requirements, delivered the required result :-)

What could they have done better?

Nothing

Aaron's reply

You’re very welcome Richard, glad I could help.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Buying a new home

How has Aaron Faulkner helped you?

Aaron arranged our mortgage and life cover

Have you seen the outcome you were hoping for?

Absolutely! He pulled out all the stops to get us the right mortgage product in challenging times in fairly complex circumstances. He exceeded my expectations.

What could they have done better?

Nothing

Aaron's reply

Thank you Nickie ?

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

As first time buyers we wanted a financial advisor too make the process as understandable, stress free and for it to go as smooth as possible. We also needed expert help with getting the best and right type of insurances

How has Aaron Faulkner helped you?

Aaron took us through every step of the house buying process professionally, patiently and explained every part of the process at every stage. Aaron helped us deal with any issues that cropped up along the way and was never too busy to give us the advice we needed, even working through our file late evenings and weekend so we could get to the completion in good time.

Have you seen the outcome you were hoping for?

The outcome we was hoping for was achieved and we was never in doubt that it would be achieved whilst we had Aaron advising us

What could they have done better?

We cannot think of anything Aaron could of done better for us

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging

How has Aaron Faulkner helped you?

Aaron helped us to understand our options for our remortgage and is always on hand to answer any queries we have. He is always so friendly and professional and takes the time to listen to our concerns and explain things simply.

Have you seen the outcome you were hoping for?

We ended up remortgaging as planned, although we did not quite get the deal that we were hoping for due to the property being down valued by the surveyors. Despite this, Aaron kept us constantly updated and explained the options we had available to us very clearly.

What could they have done better?

If there was anything that could have been done to avoid the house being down valued that would have been great as we would have avoided some stress and got a better deal in the end, but we feel Aaron did everything he could to help us get the best outcome.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Aaron Faulkner helped you?

Got us a fantastic deal that we wouldn't of found ourselves

Have you seen the outcome you were hoping for?

And more

What could they have done better?

Nothing

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

A new house purchase.

How has Aaron Faulkner helped you?

We are so pleased we used Aaron at Silverside to organise our mortgage for us. He was so helpful and offered prompt and knowledgeable assistance with every bump along the road until our house purchase completed. We are very pleased with the mortgage deal he got for us.

Have you seen the outcome you were hoping for?

Aaron saw us through to completion on the house and was on hand for any of our queries along the way.

What could they have done better?

Nothing

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Buying our first home so mortgage advice and life insurance required.

How has Aaron Faulkner helped you?

Provided information on the numerous mortgage offers and life insurance options available for our purchase. He also helped and subsequently chased solicitors on our behalf massively taking the stress out of everything.

Have you seen the outcome you were hoping for?

No but at no fault of Aaron as the chain collapsed.

What could they have done better?

Nothing - Aaron was always on hand whenever we asked him for advice or to provide updates. He honestly couldn't have done more.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy our first home and had absolutely no idea where to start!

How has Aaron Faulkner helped you?

Immediately, Aaron relieved all of our anxieties and made the dream seem possible. We spent a long time talking about the buying process, mortgages and how these work and how all of it has been impacted by Covid-19. Aaron also did a affordability calculator to help us look for realistic properties, within our budget. This conversation was before Aaron even knew we would buy a home and so he did this, without knowing he would have a confirmed client. Aaron was there to answer any questions we had (& we had lots!), throughout the house viewing and offer process. Aaron spoke to us at 8pm regularly (not often you find someone who works outside of office hours) and was really supportive and patient. He was able to find us a mortgage which was suitable for us and our needs and at one point, was getting up very early to try and be one of 20 financial advisors allowed into a bank's portal each day. Aaron did not stop when the mortgage was confirmed and his job was done either, he continued to check on us and provide advice with the next steps. Once our home was purchased, Aaron explained the importance of life insurance and talked us through the many options with this too.

Have you seen the outcome you were hoping for?

Yes! We have a home, with a mortgage suitable for us which was the best at the time and we are protected by the life insurance product we chose.

What could they have done better?

Nothing - keep being the supportive, I formative and non-pushy advisor that you are.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Remortaging our home.

How has Aaron Faulkner helped you?

Aaron was really helpful. He went out of his way to support us, took the time to answer many questions and offer advice. I would recommend Aaron and use his service again.

Have you seen the outcome you were hoping for?

Yes

Aaron's reply

Thank you for your kind words.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Originally using Connells Estate agents, who were awful. We got advised by friends to use Aaron Faulkner and wow, what a difference.

How has Aaron Faulkner helped you?

He helped us with everything, getting us a mortgage our previous advisor couldnt do.

Have you seen the outcome you were hoping for?

100%. Myself and my wife were terribly worried until we used Aaron. Impeccable at his job and a true gentleman. From myself and Steph, thankyou

What could they have done better?

Nothing!! He was perfect.

Aaron's reply

Thank you so much.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Aaron Faulkner helped you?

Aaron found the most competitive deal to suit my requirements. I don’t need to worry about when my mortgage comes up for renewal as Aaron has notified me well in advance when I need to be looking for a new deal. It takes all the pressure and hassle away. Aaron is incredibly responsive. He is prompt, organised and his sincerity really comes across.

Have you seen the outcome you were hoping for?

Yes, I have been very pleased.

What could they have done better?

Nothing. I was really happy with the service.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

BTL mortgage arrangement, Renewal of personal mortgage arrangement.

How has Aaron Faulkner helped you?

Researching mortgage options available to us, advising us of various options and lender fees involved in the mortgage process

Have you seen the outcome you were hoping for?

Yes, mortgage options found for us where absolutely ideal.

What could they have done better?

No further information was required for us, all correspondence was informative and helpful.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Needed to buy a house / life insurance

How has Aaron Faulkner helped you?

He reviewed our status and advised the best product for us

Have you seen the outcome you were hoping for?

Yes, the outcome exceeded our expectations

What could they have done better?

Can’t think of anything

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were looking to get a mortgage.

How has Aaron Faulkner helped you?

From the first point of contact, Aaron was friendly, professional, and explained the processes and options very clearly. He kept us informed at every stage and dealt with matters very efficiently and effectively.

Have you seen the outcome you were hoping for?

100% yes.

What could they have done better?

We really cannot fault the service we had.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I had changed my job and started a new business so needed some advice around a remortgage as my deal came to an end.

How has Aaron Faulkner helped you?

Aaron reassured me that this is common and that he was confident he would be able to assist me in achieving the desired result.

Have you seen the outcome you were hoping for?

Yes, 100%. Aaron was able to secure me a new deal at a great rate with minimal hassle, it was a seamless and well managed process from Aaron's side.

What could they have done better?

Aaron exceeded my expectations and certainly delivered more than any other advisors I had previously requested help from.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I needed to re-mortgage my house but wasn't too sure of the process plus I have been self-employed for a number of years so I wasn't too sure how that process would work and what I would need to provide in order to get my application approved.

How has Aaron Faulkner helped you?

Aaron is a part of my BNI chapter and I turned to him as he is very knowledgeable in multiple areas and has access to lots of lenders, making the choice more varied. We decided to stay with our current mortgage lender as the rate was reasonable and meant that we didn't have to reapply for a new mortgage so this helped reduce a lot of time for us. He explained in simple English, what I needed to provide, how to find certain information and helped me fill out paperwork.

Have you seen the outcome you were hoping for?

Aaron is very proactive and is always one step ahead of you, so that you are not left chasing the broker in order to find out what is happening. He was very helpful and extremely quick when it came to processing our renewal. It happened in a matter of days which was amazing, with hardly any input from our side. He really did go above and beyond and took the hard work out of the process.

What could they have done better?

I have no improvements to suggest as Aaron did such a wonderful job.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

First Time Buying A New House

How has Aaron Faulkner helped you?

24/7 always kept me up to date or helped answer and questions I had.

Have you seen the outcome you were hoping for?

Yes, happily moved into my first home

What could they have done better?

Not sure as I thought the service was brilliant throughout

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Buying first home

How has Aaron Faulkner helped you?

Completed my mortgage application

Have you seen the outcome you were hoping for?

I have not, but this is due to factors relating to the property which as such I no longer want to purchase.

What could they have done better?

There is nothing Aaron Faulkner could have done better, he was very helpful especially as this was my first mortgage application. He was very informative and kept consistent communication throughout.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

First time buyer of a house which required a Mortgage.

How has Aaron Faulkner helped you?

Aaron helped me find the best mortgage for me and advised and updated me on every little detail. Aaron also helped me find the best life insurance available to me and advised and updated me on every step.

Have you seen the outcome you were hoping for?

Yes, I have successfully moved into my new home with the best mortgage and life insurance available to myself.

What could they have done better?

Aaron has been perfect on every step of this process, I can not think of anything that he could have done better!

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Aaron Faulkner helped you?

Aaron gave up so much of his time to help us find the right mortgage. We sent endless emails asking questions and he always responded straight away with clear advice. A very professional service!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Aaron couldn’t have done anymore - his service was 5 star!

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Aaron Faulkner helped you?

Aaron went above and beyond to help us find a suitable mortgage. He always replied to our emails very promptly even at unsociable hours! No request or question was ever too much. He spent hours of his time sourcing the right deal and we couldn’t be more grateful. Excellent customer service all round!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There is nothing at all Aaron could’ve done better.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

First time buyers, looking for advise regarding mortgages, life insurance and home insurance. Advised by Ewe Move in an amazing recommendation to get in contact with Aaron.

How has Aaron Faulkner helped you?

Aaron offered lots of valuable advise and help in securing a mortgage for our first home together, he helped with deciding who we took the mortgage out with, sorted our life insurance and also sorted our home insurance. We called Aaron to ask for some advise and he was more than happy to travel to our home to chat through a few options. He was friendly and informative and made us feel at ease with the decisions we had to make as first time buyers, with us not having any knowledge of home buying at all! Aaron sat down with us and explained everything in detail and we had a decision in principle sorted that evening! Couldn't believe how quickly he managed to sort it for us! Best service in an advisor we could have hoped for!

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing - We were incredibly happy with everything!

Aaron's reply

Thank you for your kind words Louise.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was looking for my first mortgage

How has Aaron Faulkner helped you?

Aaron was superb. Very professional and very patient with all the questions I kept asking.

Have you seen the outcome you were hoping for?

Yes. I got the mortgage and I’m now living in my first owned home.

What could they have done better?

Absolutely nothing. He was superb.

Aaron's reply

You’re very welcome Melissa

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Re mortgaging for house improvement.

How has Aaron Faulkner helped you?

Helped find us a deal for our re mortgage and a solicitor. He explained all our options to us in a way in which was understood and kept us up to date throughout.

Have you seen the outcome you were hoping for?

Yes we managed to re mortgage on a a fantastic deal that we wouldn't have found ourselves.

What could they have done better?

To be honest I haven't got any criticism the service was fantastic and when needed in the future we will be using Aaron again.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Remortaging my home.

How has Aaron Faulkner helped you?

He found me a good deal and supported me throughout the remortage process.

Have you seen the outcome you were hoping for?

Yes. My remortage went through last week.

What could they have done better?

He was great. Aaron was kind and helpful throughout. He was ready and willing to answer any questions that poped up.

Aaron's reply

Thank you Nadine

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Everything is done for you without any hassle

How has Aaron Faulkner helped you?

By getting every document sorted. Emailing the solicitors.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Being first time buyers

How has Aaron Faulkner helped you?

Aaron initially answered all of our questions around our first mortgage, gave great advise and recommendations and we felt fully supported in getting our first mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We have no constructive feedback, we couldn’t have asked for a better advisor!

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Poor credit rating

How has Aaron Faulkner helped you?

Helped advise on credit rating and knowledge of mortgages was very good.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Aaron was class throughout.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We needed mortgage advice.

How has Aaron Faulkner helped you?

Aaron was professional and helpful at all times. Nothing was too much trouble and he was available to chat to and answer questions whenever we needed. A very stress free mortgage experience

Have you seen the outcome you were hoping for?

Yes, we completed our mortgage and bought our first home.

What could they have done better?

From my point of view there was nothing that could have been improved upon. Aaron helped us every step of the way.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We needed support in remortgaging our property

How has Aaron Faulkner helped you?

Aaron searched for the best rates for us and gave us lots of advice assistance through the process

Have you seen the outcome you were hoping for?

Yes, a much lower mortgage rate

What could they have done better?

Nothing, he kept in regular contact and was always at the end of the phone if we had any queries

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were buying our first home together and so wanted to make sure we did things properly.

How has Aaron Faulkner helped you?

He was amazing, from start to finish. Aaron explained everything to us clearly and simply without making things more complex. Without any prior knowledge of house purchase, the process can seem daunting. Aaron was effective in not only finding us a great mortgage deal but also our life insurance policies too! Moreover, Aaron even came to our house and was one of the most genuinely considerate people I've met.

Have you seen the outcome you were hoping for?

Yes, very much so. Aaron was not only helpful in finding us a great mortgage, he also helped us in a time of need during the Covid-19 pandemic which we are supremely grateful for. We know who to come to next time our mortgage needs renewing!

What could they have done better?

Nothing that I can think of, prices were reasonable and the service we received was fantastic. We would recommend anyone to Aaron at Silverside in a heartbeat!

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Rutland

What were the circumstances that caused you to initially look for an adviser?

Firstly I needed to raise a mortgage and more recently to borrow money for home improvements.

How has Aaron Faulkner helped you?

He gave me good advice and found a lender.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He could have been a little clearer a to weather information he wanted could be sent as an email or a letter.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Aaron Faulkner helped you?

Excellent advice

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to take a new mortgage on a property I already owned and wanted to be sure that the adviser I chose could offer appropriate help for my circumstances.

How has Aaron Faulkner helped you?

Aaron was prompt, thorough and contacted me when he said he would, which is extremely important to me. During the fact finding part of the process he took time to ascertain my situation and needs, and tailored the product he offered me accordingly. Half way through the process I chose to delay completion of the new mortgage for a couple of months due to uncertainties about the financial effects of the Coronavirus crisis. During this time Aaron was supportive and understanding of my reasons and I didn't feel pressurised to go ahead until I was ready.

Have you seen the outcome you were hoping for?

I am confident that Aaron provided me with appropriate advice. I feel the product I was advised about (and chose) was the right one for my needs and circumstances. I am happy with the product provider and the terms of the new mortgage. The whole process (even with the delay) has been simple and seamless, which is exactly what I wanted and hoped for.

What could they have done better?

Nothing, I am extremely pleased with the service I received.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were moving house and needed to re-mortgage as well as arrange suitable life insurance.

How has Aaron Faulkner helped you?

Aaron’s knowledge and expertise in mortgages made us feel we could trust his advice. Aaron kept the process really simple and was extremely professional to deal with.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

n/a

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were buying a new home and needed mortgage advice

How has Aaron Faulkner helped you?

Aaron helped us from the start of buying are home. He helped us find the best mortgage deal to suit us as well as are insurance deals.

Have you seen the outcome you were hoping for?

We were very happy with the outcome from Aaron he was on hand for us both day and night

What could they have done better?

Aaron couldn't have done anymore for us he did everything we needed and couldn't thank him enough

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

This was my first time buying a house, and I required someone to help explain the details and help me make the best decision.

How has Aaron Faulkner helped you?

Aaron explained everything I needed to know, in a very concise and professional manner. While also being very approachable and friendly. The amount of time our meeting saved me and the confidence it gave me were worth the small amount of money on their own.

Have you seen the outcome you were hoping for?

I have since purchased a house with the mortgage Aaron acquired for me. Aaron made it extremely simple and the process happened very fast. saving me a lot of time.

What could they have done better?

Honestly, I do not know. I asked for advice and a good mortgage deal. I left feeling better educated on the matter and with a great mortgage. For a first time buyer, I don't know how it could have been improved.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

First time buyer, wanting to go through the help to buy scheme for a new build property

How has Aaron Faulkner helped you?

Aaron went above and beyond to get us the right deal for our mortgage. I cannot stress enough the time he spent to make sure we got the best with the money we had. He was fantastic.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he was fantastic

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Re mortgaging

How has Aaron Faulkner helped you?

Combined our two mortgages to one, very helpful.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was buying a house for the first time with my new Husband. We were confused by what the banks offered happy with the rates offered and wanted some independent advice.

How has Aaron Faulkner helped you?

He visited our house when convenient to us to discuss all our options.

Have you seen the outcome you were hoping for?

Absolutely, we are very happy with the deals offered and the one we chose.

What could they have done better?

Aaron is incredibly polite, friendly and helpful. We felt very at ease in our home with Aaron. I’m not sure what I could recommend to improve anything.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Buying a property

How has Aaron Faulkner helped you?

Aaron was a massively help sorting out a mortgage for us

Have you seen the outcome you were hoping for?

Yes we couldn't have been more happy.

What could they have done better?

I personally don't think Aaron could have done better. Hes polite, professional and everything we needed help with we got. Nothing is ever to much and Aaron is always happen to help. Would highly recommend Aaron to anyone and will definitely be using him again in the future.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Aaron Faulkner helped you?

Advice and broker on my first mortgage

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgage and life insurance. Wanted a new deal.

How has Aaron Faulkner helped you?

Aaron helped us find the best product that met out circumstances.

Have you seen the outcome you were hoping for?

Absolutely yes and In fact it was all completed within just over a week. Aaron is a very friendly, approachable and super efficient individual. We couldn’t have asked for more and is the sort of person you can trust. Would definitely use him again and highly recommend him.

What could they have done better?

Nothing

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage for a house purchase

How has Aaron Faulkner helped you?

Aaron provided excellent customer service, working with us to find the best deals available.

Have you seen the outcome you were hoping for?

We are very happy with the service that we received.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

First time home purchase

How has Aaron Faulkner helped you?

As first time buyers we had no idea where to start but Aaron was great and guided us through every step and gave us excellent advice. Whenever we had a question or something we didnt understand Aaron always helped out and found us a great deal on our mortgage and insurance.

Have you seen the outcome you were hoping for?

Yes definitely, we got a great deal on our mortgage, life and house insurance which meant we can still have money left each month.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Moving house and changed products and protection cover, contacted Aaron the day before moving

How has Aaron Faulkner helped you?

Aaron arranged accident and sickness policy, he was very flexible in timings and ensuring our cover was in place despite us leaving it until the last minute.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Aaron Faulkner helped you?

Very helpful, efficient service, excellent communication and helped us get the best deal

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was after an independent financial advisor to assist with modelling put some mortgage options,

How has Aaron Faulkner helped you?

Aaron spent time running through the different options and also the financial impact of each one, extremely useful. After deciding Aaron then dealt with the application until completion.

Have you seen the outcome you were hoping for?

Yes, and I will use again.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

House purchase

How has Aaron Faulkner helped you?

Mortgage and insurance advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I found Aaron’s advice outstanding and can think of nothing to improve it.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Aaron Faulkner helped you?

Aaron was an amazing help to us and totally took the stress and worry away from the procedure..... He was always at the end of the phone for help and advice

Have you seen the outcome you were hoping for?

Yes we are very happy in our new home

What could they have done better?

Nothing at all.... Aaron was fantastic

Aaron's reply

Thanks Mark

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Renting out one property and looking to buy a home

How has Aaron Faulkner helped you?

Organised the remortgage of the rental and a new mortgage for our new home

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Aaron couldn’t have been more helpful

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Aaron Faulkner helped you?

Yes, he got us a much better rate

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with Aaron

Aaron is a very knowledgeable and friendly guy. He was very efficient and the entire mortgage process was seamless and painless, thanks to his professionalism.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We wanted to remortgage but was not too sure where to start!

How has Aaron Faulkner helped you?

He got us the great deal on a remortgage and life insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing we were happy how Aaron dealt with everything on our behalf and kept us updated throughout

Aaron's reply

Thank you Amiee

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Purchase of property and insurance

How has Aaron Faulkner helped you?

Gave excellent, unbiased advice, up to date information, easy to deal with

Have you seen the outcome you were hoping for?

Yes In the purchase of the house

What could they have done better?

Sometimes the communication could be better

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Buying first home with a complicated financial and personal set up

How has Aaron Faulkner helped you?

Provided lots of support and advice over many months and secured our mortgage

Have you seen the outcome you were hoping for?

Yes we got a mortgage perfect for our needs quickly and simply and then found us life insurance to help protect us.

Aaron's reply

Thank you Kate.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy a house

How has Aaron Faulkner helped you?

Aaron helped us to buy our first home. He explained every step of the way and kept in touch with us throughout.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can honestly say Aaron couldn’t have done anything better. He was always there if we had a question or needed him. We will definitely be in touch with Aaron when our renewal is due

Aaron's reply

Thank you Becky.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy our first home

How has Aaron Faulkner helped you?

Aaron helped us to buy our first house. He explained every step to us in a way we would understand and made our dream come true!

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can honestly say that I don’t think Aaron could have done anything better

Aaron's reply

Thank you very much Becky.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Having to release equity from my property, of which that property would then move onto a consent to let mortgage. THEN obtaining another mortgage to buy a home with my partner using the equity as a deposit. Something like this called for an advisor with whom I could sit down with personally, who would have the time to through the whole process with me and who have the knowledge to understand my requirements. Having now gone through the process, not in a million years would I have attempted to do this online.

How has Aaron Faulkner helped you?

So I got in touch with Aaron, whom I have used before, and as the service was spot on before, I came back! He listened, took on board what I wanted to do, then gave me some options in a clear and easy to understand manner. I didn’t know there was a consent to let as well as buy to let etc. He also came round late in the evening, to suit me, and I never felt rushed, in fact I felt in FULL control of what my options were and that it was purely my choice.

Have you seen the outcome you were hoping for?

Yes, my equity has now been released. My partner and I have a mortgage in principle. My partner and I know what we have to work with as we look to buy our home together (although Covid19 has delayed this somewhat). And when we find that home, we'll be back in touch with Aaron to secure our mortgage.

What could they have done better?

I do like to throw a negative in there, but where I find the after sales service in the sector is pretty poor and frustrating, Aaron is very quick to respond to emails etc and seems to follow his clients process through.

Aaron's reply

Thanks Anthony.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

First time house buyer

How has Aaron Faulkner helped you?

We’re were pretty clueless buying our first house and didn’t really know where to begin. Aaron was very knowledgeable and worked very quickly to arrange our mortgage to help us buy our first home.

Have you seen the outcome you were hoping for?

100% yes

Aaron's reply

Thanks Nicole, I look forward to working with you again the future.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage apllication

How has Aaron Faulkner helped you?

Aaron helped us find the best deal for us, he arranges everything from Lawyers to the house inspection as well as insurance. Being I'm employed with only 2 years history and he still managed to pull it off

Have you seen the outcome you were hoping for?

Better outcome than expected

What could they have done better?

Aaron was with us every step of the way and only a phone call away. I honestly cant think of anything he could have done better

Aaron's reply

Thanks Elliott.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

My mortgage was due for renewal.

How has Aaron Faulkner helped you?

Aaron sourced me a mortgage offer that really suprised me, not just the interest rate but also how smooth the process was. Aaron came to our home and just 27 days later the remortgage with a new lender was complete.

Have you seen the outcome you were hoping for?

Far beyond what we expected. With the deal Aaron found and with our future plans in mind, it really has been a life changer.

What could they have done better?

Nothing more. Aaron was spot on and really made our different options clear from the offset.

Aaron's reply

Thanks Dan. I look forward to helping you further, in the future.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We needed advice on re-mortgaging.

How has Aaron Faulkner helped you?

He provided expert advice on mortgages and ultimately ensured we saved money.

Have you seen the outcome you were hoping for?

Yes we are very happy with the outcome.

What could they have done better?

I feel the process was smooth from start to finish with the desired outcome.

Aaron's reply

Many thanks Adam. It was a pleasure to help you.