Reviewed for

Insurance and Protection ( 18 )

Mortgages ( 53 )

Investments and Savings ( 1 )

Financial Planning ( 1 )

Reviewers' assets

£200k - £500k ( 3 )

£100k - £200k ( 1 )

£50k - 100k ( 6 )

Up to £50k ( 23 )

Client reviews

This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Fife

What were the circumstances that caused you to initially look for an adviser?

My current mortgage deal was coming to an end, therefore looked for a mortgage advisor

How has Robert Timm helped you?

Rob acted as a mortgage advisor, providing advice on mortgage lenders and deals, ultimately finding me a great deal with little effort required.

Have you seen the outcome you were hoping for?

Yes, Rob was able to provide what I required to a high standard.

What could they have done better?

The process was quick, easy and required little effort from myself - couldn’t be much better in my opinion.

Robert's reply

Thanks for the kind review, really happy to help out. Look forward to catching up again in the future!

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Angus

What were the circumstances that caused you to initially look for an adviser?

Buying a new property

How has Robert Timm helped you?

Rob found me a mortgage very quickly and made sure it met all of my needs. Rob also ensured I was protected from the mortgage with protection quotes

Have you seen the outcome you were hoping for?

Yes my mortgage was approved within a day and I am due to compete sooner now thanks to this.

What could they have done better?

Nothing, Rob has been brilliant!

Robert's reply

Thank you for the kind review, was a pleasure helping out. Looking forward to hearing you getting the keys to your new home soon!

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Selling my home

How has Robert Timm helped you?

Sorted out my Mortgage on my new home

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Excellent to work with and went above and beyond to get me the best deal on the market.

Robert's reply

Pleasure to help out, hope you're all settled in now, look forward to helping out again in the future!

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has Robert Timm helped you since your last review?

He updated me the current mortgage rate.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Virgin money Clydesdale bank could not assist in any of requirements - my personal banking manager put me in touch with Rob and it was a breath of fresh air. Rob was diligent polite and suggested various options one of which we pursued to a n acceptable conclusion. I have since passed on Robs details to other colleagues and they have had very positive outcomes.

How has Robert Timm helped you?

as above

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Leeds could have been quicker and reduced the interest - however that is a sign of the times.

First impression from a user who is not yet a client

August, 2023

Overall

Please provide a brief comment about your experience with Robert

I had a really useful discussion with Robert and he gave me various mortgage options I hadn't considered (especially around fixed terms) and he did this at a pace I could understand. He was also very polite and professional which I really appreciated.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Enquiring into first house purchase

How has Robert Timm helped you?

Found a great mortgage product and gave solid advice throughout the process

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I had no issues

Robert's reply

Thanks for the kind review, really happy to hear you got the keys to your new home and hope the move goes smoothly!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage to purchase a new home

How has Robert Timm helped you?

Rob discussed my financial position thoroughly and worked through a number of options, including how to manage existing credit to maximise my borrowing and deal with a very competitive housing market. He was professional and helpful.

Have you seen the outcome you were hoping for?

Definitely. I was able to confidently make an offer on a property and Rob secured me a good rate and suitable term.

What could they have done better?

Nothing, his service was great.

Robert's reply

Thank you for the kind review, excited to hear you're about to move into your lovely new home!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Mortgage from residential to BTL

How has Robert Timm helped you?

I was with Rob and he was exceptional with getting me a great deal. I was going from a residential to a buy to let and it was no issues for him to sort out and get me a great deal in no time. Quick response time, clear information and support. Even changed my deal to cheaper ones he found along the way too!

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Not anything. It was seamless

Robert's reply

Thanks very much for the kind review, always happy to help!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to get a shared ownership property and get on the housing ladder for the first time.

How has Robert Timm helped you?

Rob was excellent, professional, friendly and knowledgable from start to finish, guided us through the process with ease and made us feel very relaxed. He is an an excellent mortgage broker, and Rob also helped us with remortgaging.

Have you seen the outcome you were hoping for?

Yes, we have been living in our property for nearly 3 years.

What could they have done better?

Nothing

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has Robert Timm helped you since your last review?

Since we have been in our new home, Rob has helped us with understanding more around home insurance what this covers and is always a phone call away for any guidance and help! Fab mortgage advisor and would recommend him to anyone!

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

After being disappointed with my previous broker, I was recommended Rob.

How has Robert Timm helped you?

Dealt with my case in a friendly, professional manner and in the speediest of timeframes.

Have you seen the outcome you were hoping for?

Without a doubt

What could they have done better?

Nothing- I received excellent service.

Robert's reply

Thanks for the kind review, look forward to hearing you've moved into your lovely new home soon!

Repeat review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has Robert Timm helped you since your last review?

I have not needed to contact Robert since my last review as our mortgage has been dealt with and sorted. Robert was very professional, approachable provided excellent customer service.

Robert's reply

Thank you, hope you're both keeping well!

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

First-time buyer looking for advice on mortgages and the application process

How has Robert Timm helped you?

Guided me through the mortgage application process and gave advice on life insurance

Have you seen the outcome you were hoping for?

Absolutely - mortgage application was a straightforward and painless process thanks to Rob’s guidance and everything has been approved

Robert's reply

Thank you for the kind review, excited to hear when you've been able to get the keys to your new home!

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Our fixed rate was coming to an end and we needed advice.

How has Robert Timm helped you?

Rob was very quick and efficient. He provided plenty of information for us and was always on hand to answer any questions. He explained everything in full to us and left us feeling relaxed and at ease.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Rob was fantastic!

Robert's reply

Thanks for the kind review, delighted to be able to help!

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

My husband and I were looking to get a mortgage agreement in principle to see what we would be likely to afford price wise. We weren’t satisfied with the information we’d been given by a different company, and Rob was highly recommended to us by a close friend, so we decided to see what he could find for us.

How has Robert Timm helped you?

Rob helped give us a better picture of the mortgage range we would be offered, which has helped us when looking for properties to buy. Rob has also helped us with sorting out insurance and protection. All replies have been quick and efficient.

Have you seen the outcome you were hoping for?

Yes - my husband and I have now bought a house together and have moved in!

What could they have done better?

Nothing - everything has been excellent!

Robert's reply

Thank you for the kind review, wishing you many years of happiness in your new home!

Repeat review from verified client

March, 2023

Overall

Advice

Service

Value

Based in West Lothian

This review is a follow-up review from a client who left a review previously.

How has Robert Timm helped you since your last review?

Yes, Robert has helped us secure life assurance at a far reduced cost to what what we were previously paying. Robert has also provided guidance and reassurance to us about our finances during the cost of living crisis, which has been invaluable.

Robert's reply

Thank you for the kind review, great to work together again!

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Unsure how to remortgage and we’re to start

How has Robert Timm helped you?

Helped me remortgage my home and get the best deal , Robert timm is truly a superstar, made the whole process easy and stress free would highly recommend him anytime

Have you seen the outcome you were hoping for?

Yes remortgage with no hassle at all

What could they have done better?

Nothing, excellent service throughout

Robert's reply

Thank you for the kind review, I really appreciate it and am delighted I could help you!

Repeat review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cumbria

This review is a follow-up review from a client who left a review previously.

How has Robert Timm helped you since your last review?

Robert has continued with his excellent service in finding me the best mortgage upon renewal, great advice, especailly needed given the volatile market.

Robert's reply

Thanks for the kind review, great to be working together regularly!

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Fife

What were the circumstances that caused you to initially look for an adviser?

I was a first time buyer feeling pretty overwhelmed at the thought of buying my own place. I didn't know where to start.

How has Robert Timm helped you?

Rob was supportive, present and timely. He was quick to respond and would help wherever and whenever he could. He was available throughout the whole process and extremely professional.

Have you seen the outcome you were hoping for?

Yes I just got my keys. Rob has still been supportive and available for questions following completion.

What could they have done better?

Nothing at all. He really is a great adviser.

Robert's reply

Thanks for the kind review, really appreciate it! Delighted to hear you were finally able to move in and hope you have many happy years in your new home!

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice

How has Robert Timm helped you?

Robert met me at a place and time that was convenient for me making the full process seamless. He took his time and really talked me through my options and explained the benefits of all the options before I choose the one that would suit my need best.

Have you seen the outcome you were hoping for?

Robert managed to get me a rate I was happy with but more importantly explained the savings in real time when looking at the repayments under the lense of total initial payment.

What could they have done better?

I couldn't fault him in his attitude and diligence. Not only that but he kept in touch with me throughout the process explaining jargon that otherwise would go straight over my head

Robert's reply

Thank you very much for the kind review, look forward to hearing that you've moved into your amazing new home soon!

Review from verified client

February, 2023

Overall

Value

Service

Advice

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

We had spoken with another broker who said we have very limited options, we pursued the only option he had presented us with and we ultimately got rejected by the lender

How has Robert Timm helped you?

Rob presented us with multiple options with various lenders on the same day we contacted him, ran through everything for the application and had it sent off within a couple of days - we had our mortgage offer within a week of contacting Rob

Have you seen the outcome you were hoping for?

Yes - we have secured a mortgage for exactly the amount we wanted at a great rate

What could they have done better?

In our case, I don't think there was anything Rob could have done better

Robert's reply

Thanks for the brilliant review, really appreciate it. Look forward to hearing you've moved into your amazing new home soon!

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

To have a lower interest rate for my mortgage in order to get better value for money.

How has Robert Timm helped you?

He has been straight to the point, reliable and offers a fast and friendly service.

Have you seen the outcome you were hoping for?

Yes.

Robert's reply

Thank you very much for your kind review, it's really appreciated!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

We were moving home and needed a adviser to help with the best mortgage deals

How has Robert Timm helped you?

Rob provided us with each deal that suited us and then advised us on which he thought was the best deal. He went above and beyond going backwards and forwards with any hiccups that hit us along the way and made the whole experience very easy. He was always on the end of an email or the phone and never made you feel like your question was a silly one.

Have you seen the outcome you were hoping for?

Yes, best possible outcome.

What could they have done better?

Nothing. Absolutely spot on.

Robert's reply

Thank you for the kind review, hope to hear you've moved in really soon!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Robert Timm helped you?

Ensured a great deal

Have you seen the outcome you were hoping for?

Yes

Robert's reply

Thanks for the kind review and hope all is on track in the final stages of the remortgage!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Mortgage of property

How has Robert Timm helped you?

Mortgage advice given was precise and correct. Customer service was exceptional; given frequent updates throughout application until completion.

Have you seen the outcome you were hoping for?

Yes - Excellent Advisor

What could they have done better?

Great service no issues

Robert's reply

Thanks very much for the kind review, look forward to helping you more in the future too!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Me and my partner required mortgage advice.

How has Robert Timm helped you?

Rob provided expert advice on a new purchase for me and my partner. He was always available to talk through any questions we had and kept us updated through the full process. He was extremely helpful and I would recommend him to anyone.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Robert's reply

Thanks for the kind review, really appreciate it. Hopefully hear you moving into your new home soon!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

My mortgage was due to end.

How has Robert Timm helped you?

Rob helped me by advising on what I thought would have been a stressful situation. He got me through the remortgaging process quickly, efficiently and patiently. Taking the time to explain aspects of the process which I found difficult to understand. I would highly recommend him.

Have you seen the outcome you were hoping for?

Yes, I have.

What could they have done better?

I could not fault his professionalism at all.

Robert's reply

Thanks very much for the kind review, really appreciate it!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

We were moving house and needed a new mortgage.

How has Robert Timm helped you?

Rob helped us with the process of remortgaging. Rob was great at explaining how the buying and selling process works as this was our first time selling a house.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Rob is always super chatty and happy to answer any questions, 100% would recommend.

Review from verified client

October, 2022

Overall

Value

Service

Advice

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Mortgage and to remortgage!

How has Robert Timm helped you?

Robert has helped us from the very beginning it’s been a long process with properties falling through and then back on track to then remortgaging with a property falling through again, but to everyone’s relief we are now in and settled! Robert has been extremely helpful, patient and kind! He’s there to help and he’s been great at explaining everything and how it all works! He kindly sent a welcome pack of goodies to the house which was a really lovely box to receive and a nice welcome to the new place!

Have you seen the outcome you were hoping for?

Yes! Everything works out in the end!! He’s been brilliant!

Robert's reply

Thank you for the really kind review, always a pleasure dealing with you both and genuinely delighted you finally got your new home!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Looking to review my mortgage due to base rate increases and rising costs.

How has Robert Timm helped you?

Rob was great from start to finish, he kept me informed throughout the process and was extremely knowledgeable and helpful.

Have you seen the outcome you were hoping for?

Rob kept on top of the provider to speed up my application and make sure it was completed in tim.

What could they have done better?

Nothing

Robert's reply

Thanks for the kind review, really appreciate it

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

We required a mortgage, Robert was recommended to us by a business acquaintance.

How has Robert Timm helped you?

He helped us secure a mortgage.

Have you seen the outcome you were hoping for?

Yes, we got the mortgage quickly, and at a competitive rate.

What could they have done better?

In this instance, nothing.

Robert's reply

Thank you for the kind review, look forward to hearing you receiving the keys for the new apartment soon!

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Buying a House

How has Robert Timm helped you?

Rob has been a great advisor for the past few months and continuously advising me as my circumstances changed. He provided great support and understanding of Mortgages for my first purchase.

Have you seen the outcome you were hoping for?

Yes. I bought a house and got a mortgage through Rob.

What could they have done better?

I was very happy with my service from Rob.

Robert's reply

Thank you for the kind review, looking forward to hearing that you've gotten the keys to your first home soon!

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I was seeking advice when it came to buying my first house.

How has Robert Timm helped you?

Robert guided me through each part of the process with ease. All my queries were answered timely and concisely. He has helped me have a full understanding of my position as a first time buyer, and went the extra mile in finding the suitable product for me. Robert is an expert and I’d recommend him to anyone looking for advice in the complicated area of mortgages.

Have you seen the outcome you were hoping for?

I have seen the outcome I was hoping for with the purchase of my first home.

Robert's reply

Thanks for the kind review, really appreciate it! Look forward to hearing you getting the keys for your first home soon

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Our mortgage term was up and was referred to Rob via our financial adviser

How has Robert Timm helped you?

He made the process easy and gave us great advice on the process. He answered our questions in an understandable way (first renewal) and helped us get a great deal

Have you seen the outcome you were hoping for?

Absolutely! Couldn’t be happier with his help and advice

Robert's reply

Thank you for the kind review, really appreciate it!

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

New home purchase

How has Robert Timm helped you?

Secured mortgage as required

Have you seen the outcome you were hoping for?

New home reserved as mortgage required was secured

Robert's reply

Thank you for the kind review, look forward to hearing you've moved into your lovely new home!

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in East Lothian

What were the circumstances that caused you to initially look for an adviser?

We were looking to remortgage and consolidate existing debt as our mortgage term was ending

How has Robert Timm helped you?

We couldn’t recommend Robert more highly. He informed us that we could secure a rate earlier than expected which was a huge peace of mind especially given how quickly rates are increasing at the moment. Robert was able to provide impartial advice about what was available to us across the market and saved us a great amount per month which will help us greatly as a family over the next 5 years,

Have you seen the outcome you were hoping for?

Absolutely. Robert was very knowledgable and informative. We didn’t feel under any pressure to commit and are extremely happy with the money we will be saving each month and are delighted with the overall service provided.

What could they have done better?

Nothing

Robert's reply

Thank you for the kind review, delighted we were able to help out!

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy a Shared Ownership new build in Oxfordshire

How has Robert Timm helped you?

Rob has been excellent in our whole process of buying our first house, right from start to finish, always kind, friendly and helpful, and 100% professional at all times. He has also helped us to remortgage on our current property.

Have you seen the outcome you were hoping for?

Absolutely, we successfully remortgaged our property.

What could they have done better?

Nothing! I can't fault Rob at all in any way. A* advisor!

Robert's reply

Thanks Stephen, really kind of you. Look forward to catching up again in the future.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

We went to Rob for mortgage advice

How has Robert Timm helped you?

He helped in every way he could.He got the best deal for us got a solicitor for us and talked us through things we didn’t understand.

Have you seen the outcome you were hoping for?

Yes offered a mortgage with a great interest rate

What could they have done better?

Nothing

Robert's reply

Thank you for your kind review, really appreciate it!

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

We wanted to buy our first home and we needed to secure a mortgage.

How has Robert Timm helped you?

Rob provided excellent services while helping us to apply and secure a mortgage for our new home. All decisions have been clearly communicated and our instructions and concerns have been always promptly addressed. In addition, Rob helped us to compare the various products and lenders and select the one that was the most suitable for our circumstances without pressuring us to choose a specific option. Thank you, Rob, for all your help, and we look forward to continue collaborating with you in the near future.

Have you seen the outcome you were hoping for?

Yes, our mortgage offer was issued and we managed to secure the best suited product for us at that time.

Robert's reply

Thank you, I really appreciate the kind review and can't wait to hear when you move into your new home next year!

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage as First time house buyers.

How has Robert Timm helped you?

Rob helped us with our whole mortgage application in ensuring it went as smoothly as possible and when we had our mortgage offer, not even 1 week later Rob helped us with the terms and conditions of our offer to ensure we were making an informed agreement especially as the terminology used can be difficult to understand when not working in that field.

Have you seen the outcome you were hoping for?

Yes. We got our mortgage in principle within around 30 minutes for the first stage and when we got our offer accepted on a home, Rob arranged an appointment with us straight away to get the mortgage application completed and we received all of this within 1 week.

What could they have done better?

Nothing

Robert's reply

Thank you for the kind review, look forward to hearing that you've both moved into your new home soon!

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

First-time buyer looking for a mortgage.

How has Robert Timm helped you?

He was brilliant, couldn't be better, can't speak high enough about his services. He answered all my questions and queries (and I had lots) with patience, explained every single detail, advised me about my best options, even things I haven't thought of. He always answered my phone calls, always found time for quick responses to my emails, he's been very flexible when organising meetings, very upfront about everything, a pleasure to work with and I really hope I'll have the opportunity to work again in the near future!

Have you seen the outcome you were hoping for?

Definitely, I'm happy with everything he helped me to achieve.

What could they have done better?

Nothing. Living proof of what professionalism should look like. In my opinion if he keeps these standards at this high level (and I'm confident he's keen on doing so) the only way is up.

Robert's reply

Thank you so much for your kind words, it’s been a pleasure helping you and your family and can’t wait until you get the keys to your first home together!

First impression from a user who is not yet a client

April, 2022

Overall

Please provide a brief comment about your experience with Robert

We contacted Robert as he was highly recommended by friends. Robert was very friendly and helpful. He was able to speak with us at a time which was convenient for us and was able to answer all our questions there and then. We received great advice and have already scheduled a follow up appointment to discuss next steps when our mortgage rate can be secured. Due to the great experience we’ve had, we have already recommended him to others. Thank you Robert.

Robert's reply

Thanks Aileen, looking forward to speaking with you both again in a few weeks!

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

We had a Northern Rock Together Mortgage and been a mortgage prisoner for 16 years. We needed help to get a mortgage with another Lender.

How has Robert Timm helped you?

I cannot express how much Rob has helped us. He has made it happen where we are with another mortgage Lender and saving money.

Have you seen the outcome you were hoping for?

Yes we have we are more than happy with the outcome over joyed.

What could they have done better?

Robert could not have done anything better. He was supportive throughout and very professional.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

First time buyer, looking for a mortgage, but also advice throughout the process.

How has Robert Timm helped you?

Robert was able to bring together an array of options for us that worked for our specific situation - which was fairly complex. He was helpful, and a delight to speak with through a difficult period.

Have you seen the outcome you were hoping for?

Yes, we completed and have a great deal.

Robert's reply

Thanks for the kind review, likewise a pleasure to deal with and hope to help you again in the future!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Looking to reduce mortgage costs

How has Robert Timm helped you?

Robert managed to get my monthly mortgage payment reduced by recommending another mortgage provider and product that saw my payment reduce without adversely impacting my overall mortgage.

Have you seen the outcome you were hoping for?

100%. Over £250 reduction in my monthly payments.

What could they have done better?

N/A

Robert's reply

Thanks Allan, hope you and the family are well!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

My current mortgage deal had come to an end so we needed help finding a better deal. We were recommended Robert so called to ask for advice.

How has Robert Timm helped you?

Robert found us a better deal and cut the monthly cost of our mortgage by £250 per month.

Have you seen the outcome you were hoping for?

Yes and more. We never expected to save as much as we did so we were beyond happy with Robert’s service.

What could they have done better?

Nothing! The service was exceptional. I highly recommend Robert.

Robert's reply

Thanks Zoe, hope you and the family are well!

Review from verified client

March, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

I needed support with my mortgage for a new build home that I was purchasing. I also required critical illness cover and life insurance.

How has Robert Timm helped you?

Rob helped me find an affordable mortgage that meant I didn’t have to change my lifestyle. I also now have insurance that’s personal and supportive to my health requirements.

Have you seen the outcome you were hoping for?

Yes, 100%!

Robert's reply

Many thanks for the kind review! Hope you are settled in your new home.

Review from verified client

March, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging our property to build an extension creating more space for our family.

How has Robert Timm helped you?

Rob made the process seem so smooth and stress free. Rob made us feel at ease with his expert knowledge, keeping us updated as things went along and secured the lowest interest rate for us.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing at all! We are so impressed and will certainly be referring Rob to our friends and family. Rob has been professional and friendly throughout!

Robert's reply

Thank you for your kind review, and good luck with the extension, sure it’ll look amazing!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking for mortgage advice, particularly on my options, their implications and the best fit for my circumstances.

How has Robert Timm helped you?

Robert has helped me find the right mortgage for my circumstances on a number of occasions. He gave sound advice and cut through the noise when comparing the options on the table. I've used other advisors before but the service from Robert was much more tailored, clear and prompt.

Have you seen the outcome you were hoping for?

Yes, very satisfied with the outcome.

What could they have done better?

Nothing, excellent end to end service.

Robert's reply

Thanks very much for the great review, look forward to speaking again soon!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

Our mortgage was up for renewal.

How has Robert Timm helped you?

Rob managed to find us a good deal despite myself having recently became self employed.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Robert's reply

Thanks very much for the great review, it is much appreciated!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Re-Mortgaging advice

How has Robert Timm helped you?

Organised my remortgage

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Nothing that I can see.

Robert's reply

Thanks very much for the great review, it is much appreciated!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

New mortgage

How has Robert Timm helped you?

Knowledge and advice

Have you seen the outcome you were hoping for?

Yes

Robert's reply

Thanks for the kind review, look forward to speaking again soon!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Our 2 year fixed mortgage was coming to an end and we needed to renew our mortgage to either a 2 or 5 year fixed.

How has Robert Timm helped you?

Rob helped us find a new 2 year fixed mortgage after we presented him with a few options we wanted to explore. We wanted to see if a 5 year fixed would be a better fit for us but ended up going for a 2 year fixed as the interest rate was better. Rob also reviewed my life insurance and was able to adjust my plan which offered a lot more.

Have you seen the outcome you were hoping for?

Yes. We got a great deal with our current mortgage provider which included cash back which we used for the house.

What could they have done better?

Nothing. Very professional from start to finish. Answered all of our questions in depth and explored everything and more we asked him for.

Robert's reply

Thanks for the kind review, look forward to catching up again soon!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Robert Timm helped you?

He's been on hand with any questions throughout our mortgage application process and he thoroughly described our options.

Have you seen the outcome you were hoping for?

Yes, we were able to get the deal we wanted and he was able to assist us with any queries along the way.

What could they have done better?

Nothing, his support throughout the process has been second to none.

Robert's reply

Thank you for the kind review, best of luck with the move!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

New and Remortgage options.

How has Robert Timm helped you?

He has provided clear and concise information regarding new and remortgaging.

Have you seen the outcome you were hoping for?

Yes, 100% happy with the outcome.

What could they have done better?

Rob is brilliant at his job and couldn't provide a better service.

Robert's reply

Thank you for the kind review, it is much appreciated and good luck with your plans!