Reviewed for

Insurance and Protection ( 41 )

Mortgages ( 90 )

Pensions ( 2 )

Equity Release ( 7 )

Investments and Savings ( 2 )

Inheritance Planning ( 1 )

Financial Planning ( 4 )

Reviewers' assets

£500k+ ( 4 )

£200k - £500k ( 5 )

£100k - £200k ( 2 )

£50k - 100k ( 8 )

Up to £50k ( 32 )

Client reviews

This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Current provider not being supportive of our needs

Have you seen the outcome you were hoping for?

Yes

How has Sian Hewson helped you?

She found the right product for us and covered the things we needed but which our current provider would not support.

What could they have done better?

nothing really

Sian's reply

Thank you for a lovely review. It was a pleasure to help you, and im glad it was a smooth process for you. I look forward to helping you again in the future.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an adviser?

I was with different broker which said that I had no chance to get mortgage with high street bank. I was very upset and spoke to one of my friends which she recommended Sian, firstly I wasn’t sure if I should change my broker as I thought I’m dealing with one of best. Thank God I’ve listened to my friend and contacted Sian she got me deal with High Street bank and saved me around £600-£700 per month on my mortgage plus got me fix rate for 2 years instead of 5 which other broker was saying that I will only be able to get that. I can only say Sian saved me thousands of pounds! She is the best, very supportive not only as a broker she is genuinely nice person who creates bond with her clients, my mortgage application was stress free ever since she took over! Thank You Sian you are the best and your service it’s worth every penny! I can’t thank you enough! We got our keys just before Christmas, which was 8 weeks since she took over. I will always be back to you for my remortgage and if I will want to change my property. ❤️

Have you seen the outcome you were hoping for?

Outcome was so much better than I expected.

How has Sian Hewson helped you?

She got me deal with High Street bank which I was told I can’t get it, I was just about to accept 5 years fix with secondary lenders which would mean I would overpay £600-£700 per month so many years.

What could they have done better?

Everything was done perfect there is nothing else she would have to improve. Deal was so much better then others gave me, communication was very smooth and on top of that she was supporting me mentally as after previous broker I had anxiety. This Girl it’s a gem ? for company!

Sian's reply

Thank you for such a great review. it was a pleasure to help you and I am so pleased i saved you so much money and got you a much better deal :) I look forward to helping you again and wish you many happy years in your new home. Sian

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage

Have you seen the outcome you were hoping for?

Yes, with continued monitoring of the market

How has Sian Hewson helped you?

Identification of an optimal re-mortgage option.

What could they have done better?

Very happy with service provided

Sian's reply

Thanks for a great review Mark, it's always a pleasure to help you and I look forward to helping you again in the future.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Not being confident with understanding the ins and outs of owning a property.

Have you seen the outcome you were hoping for?

Yes.

How has Sian Hewson helped you?

Breaking down the information for me to understand and make an informed decision.

Sian's reply

Thanks for a great review Chris. It has been a pleasure to help you again, and I look forward to helping you again.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

..

Have you seen the outcome you were hoping for?

Yes

How has Sian Hewson helped you?

Very helpful

What could they have done better?

Nothing

Sian's reply

Thank you for a great review Elif. It has been a pleasure to help you and Riza obtain your mortgage offer and I look forward to helping you again soon.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Poor credit rating and age

Have you seen the outcome you were hoping for?

Abdolutely

How has Sian Hewson helped you?

Sian is really knowledgable and can guide you through the process qas regards your individual circumstances. She is also passionate about seeing the process through to a satisfactory conclusion even went the process is extremely frustratingly slow

What could they have done better?

Not sure really. All to issues were with other parties

Sian's reply

Thanks for a great review Kiki and I hope you are well, settled and enjoying your new home.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage following a divorce.

Have you seen the outcome you were hoping for?

Definitely

How has Sian Hewson helped you?

Mortgage advice.

What could they have done better?

Nothing, excellent service.

Sian's reply

Thanks for a great review Lee. Its been a pleasure to help you through a difficult time and I look forward to helping you again in the future :)

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

With a mortgage still tied up due to a previous relationship it became tricky to find the right and best mortgage.

Have you seen the outcome you were hoping for?

Absolutely, Sian has been extremely helpful throughout. You don’t even have to contact Sian each time the mortgage is up for renewal, Sian contacts you with the best deal and keeps an eye on it throughout

How has Sian Hewson helped you?

Sian monitors best deals and contacts and makes arrangements on our behalf so that we don’t miss out

What could they have done better?

Sian couldn’t do anything better, she has helped us out and continues to help us out greatly

Sian's reply

Thanks for a lovely review Liz. It's great to hear how happy you are with my service. I look forward to helping you again.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Sian is so knowledgeable and has always alerted me to changes in the mortgage rates i had no idea you could look for another rate 6 months before it ended and you could provisionally secure the rate and change it right upto the date the fixed term ends. She's amazing and so friendly i would thoroughly recommend Sian. Fantantasic company and thankyou xx

Have you seen the outcome you were hoping for?

Yes the interest rates have kept rising and with Sian's help she has secured me a better rate as my fixed rate ends in December.

How has Sian Hewson helped you?

Great knowledgeable advice and I never had to call her first she was on the case. Fantastic service.

What could they have done better?

Nothing at all I'm extremely pleased.

Sian's reply

Thanks for a great review Jayne. Its always a pleasure to help you and I look forward to helping you again :)

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We needed a remortgage and have used Sian for our initial mortgage for our property and Sian was amazing for both processes

Have you seen the outcome you were hoping for?

Absolutely

How has Sian Hewson helped you?

Sian contacted us, by agreement, in advance of our mortgage offer expiring. Given Sian’s early contact we were able to secure a remortgage at a great %age rate. Before increases due to interest rates

What could they have done better?

No. Unless Sian could have found a better deal. Which is now highly unlikely

Sian's reply

Thanks for a great review Steve, and its lovely to hear how happy you were. I look forward to helping you again :)

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I was first recomended Sian when I applied for my first mortatge. Since then I have always reached out to Sian when needed

Have you seen the outcome you were hoping for?

Sian is amazing. She explains things clearly and takes time to help you understand the big decisions you are trying to make. Sian also is brilliant at getting back to you quickly and is always looking out for my best interest.

How has Sian Hewson helped you?

Sian has helped me with my first mortage, renewed that mortage, apply for my joint mortage with my husband along with life insurance policies.

What could they have done better?

Nothing at all.

Sian's reply

Thank you for a great review Jo. Its always a pleasure to help you and Dave and I wish you both many happy years in your new home!

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

My fixed mortgage is coming to an end and Sian has always notified me of my choices and has helped me lock in a reserved new rate so i have flexibilty if the rates lower before november 2023.

Have you seen the outcome you were hoping for?

Yes i was given different rates and terms to consider even though its much higher due to the Interest Rate Rises.

How has Sian Hewson helped you?

She Flagged up to me that is was possible to Reserve a rate before the end of my fixed term mortgage ending i was unaware i was able to reserve a rate until it ran out and the way the Interest rates keep rising it was a fabulous option.

What could they have done better?

Nothing SHE IS FAB!!!

Sian's reply

Thank you for a great review Jayne. It is always a pleasure to help you and I look forward to the next time :)

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Needed specialist advice regarding a mortgage due to adverse credit history

Have you seen the outcome you were hoping for?

Absolutely

How has Sian Hewson helped you?

Sian has helped us to access a mortgage that suits us and made buying a house a reality for us. She clearly has extensive knowledge and experience in finding the best deals and seeing them through to conclusion and stops at nothing to make her clients dream a reality. She was attentive to our needs for insurance and protection and was able to find exactly to product we needed within our budget.

What could they have done better?

I’d be hard pressed to find anything that Sian could have done better than she already did.

Sian's reply

Thank you for a lovely review Kiki. It has been such as pleasure to help you and Chris and I look forward to helping you both again soon.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I wanted to get professional advise and also wanted to know I was getting a great deal.

Have you seen the outcome you were hoping for?

Yes I have. Every time I contact Sian about my mortgage, she leaves no rock unturned and always keeps in contact and explains everything.

How has Sian Hewson helped you?

I have to be honest and say that, if I had not found Sian I truly believe I would have never of got a mortgage. Sian’s help has meant I can afford a lovely home for my family.

What could they have done better?

I don’t think Asian could do anymore to help so would say she could not have done anything better.

Sian's reply

Thank you for a great review Chris. Its always a pleasure to help you and your family, and I hope you have a lovely summer!

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage my current house and I've known and work with Sian before.

Have you seen the outcome you were hoping for?

100%, I needed to arrange my remortgage swiftly due to my fixed mortgage coming to an end and Sian has been a great help in getting that sorted.

How has Sian Hewson helped you?

She gave me the options on the best current mortgages available to me, the pros and cons of each and made the whole process run with ease.

What could they have done better?

Nothing, exceptional service as always.

Sian's reply

Thanks for a great review Ben. We only made the re-mortgage complete in a week due to your quick responses too! I look forward to helping you again and thank you :)

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I initially looked for an adviser regarding a mortgage

Have you seen the outcome you were hoping for?

Yes

How has Sian Hewson helped you?

She has aided me during the process of the mortgage application and reassured me of any insecurities

What could they have done better?

Nothing comes to ming

Sian's reply

Thank you for your review Zeineh. Its always great to help you, and I am happy to hear how pleased you are. Thanks :)

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Mortgage

Have you seen the outcome you were hoping for?

Yes

How has Sian Hewson helped you?

Yes

What could they have done better?

No

Sian's reply

Thank you so much for your review Honorata. It is always a pleasure to help you and I am so pleased you are happy with muy service.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Looking at purchasing second home

Have you seen the outcome you were hoping for?

Yes - exceeded my expectations

How has Sian Hewson helped you?

She put everything together and explained in plain English the features, benefits, pros and cons of area of the market she clearly has expertise in

What could they have done better?

I couldn't think of anything - from start to finish she has been amazing!

Sian's reply

Thanks for your review Nick it's really appreciated. I look forward to catching up and hearing how the new home has been for you and I look forward to helping you again in the future. Thanks Nick :)

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

To look for the best advice covering the whole of the market

Have you seen the outcome you were hoping for?

Yes, in challenging times, I am happy with the outcome

How has Sian Hewson helped you?

Sian has been very responsive and very hands on looking at my personal circumstances and has a thorough understanding of the market and what was available to me.

Sian's reply

Thank you for your review Sara. It was a pleasure to help you again, and I am glad you are happy with your new mortgage deal. Thank you again :)

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

Needed a specialist self build mortgage for the final phase of our build, due to running out of funds.

Have you seen the outcome you were hoping for?

Absolutely, yes!

How has Sian Hewson helped you?

Sian was completely responsible for finding a specialist mortgage lender who dealt with niche products for our situation. Sian's tenacious and determined work to find this lender for us paid off, and we now have our mortgage offer and waiting for completion.

What could they have done better?

Nothing, Sian was 3 steps ahead of us, so was always able to advise on the next steps and what would be best for us.

Sian's reply

Thank you for your review Jan it is greatly appreciated and it has been such a pleasure to help you. I look forward to booking an appointment with you to discuss your mortgage protection products too. Thank you Jan :)

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Sian

Sian has been a familiar and critical part of of two house moves and two remortgages. We can’t speak highly enough of her service and expertise and wouldn't consider using anyone else. Worth every penny.

Sian's reply

Thanks for taking the time to leave a great review Gareth :)

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was a first time buyer and needed mortage advice.

Have you seen the outcome you were hoping for?

Yes, 100%

How has Sian Hewson helped you?

Sian guided me through buying my first house. Since then she has supported me in understanding my mortage options and how my partner and I can buy a house together.

What could they have done better?

Nothing. Sian is great.

Sian's reply

Thank you for a great review Jo, and I look forward to helping with your next adventure!

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was in the process to purchase my home and came across Sian.

Have you seen the outcome you were hoping for?

Yes, I am more than pleased with the outcome.

How has Sian Hewson helped you?

Sian aided me with my mortgage application making the process smooth for me

What could they have done better?

Nothing comes to mind

Sian's reply

Thank you for a great review Zeineh and it was a pleasure to help you.

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Sian

Sians been brilliant in helping us every step of our journey with buying a house. She saw us in person very quickly and kept us updated via email. She was very knowledgeable and as a first time buyer with little experience she helped guide us through fantastically. All our questions and concerns were quickly felt with, I couldn’t recommend anyone more highly

Sian's reply

Thank you for your great review Tegan and I look forward to you moving in to your first home :)

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Sian was recommended to us by a friend who she had recently helped get a mortgage.

Have you seen the outcome you were hoping for?

Absolutely!

How has Sian Hewson helped you?

I don't think we would have gotten a mortgage without her. As I'm self-employed she helped us navigate the whole process and got us an outstanding mortgage at a point where many people weren't able to get one.

What could they have done better?

I had no problems and was very thankful to have Sian help us the whole way.

Sian's reply

Thanks for a great review Jonathan, it is lovely to hear how pleased you are and I hope you are enjoying your new home.

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Sian

Sian has been amazing, puts you at ease right from the start, nothing is too much. Always quick to respond, as well as keeping you updated on what's happening. Really really happy with the service and advice given so far.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new home

Have you seen the outcome you were hoping for?

So far yes

How has Sian Hewson helped you?

She has searched the market for us to get a guaranteed rate just when we needed and still continuing to help us in securing our new mortgage

What could they have done better?

Nothing

Sian's reply

Thank you for your review Eilies and I can't wait to hear you have moved into your new home!

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

It gives me flexibility to get the best options in the market

Have you seen the outcome you were hoping for?

Yes

How has Sian Hewson helped you?

Giving me good advice and helping find me the best deal in the market especially according to my need

What could they have done better?

Its hard to get them over the phone but always get a reply to emails

Sian's reply

Thank you for your lovely review Iggy and it is always a pleasure to help you.

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Sian

Really helpful service and great advice - a huge help in getting my mortgage through on a tight timeline.

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Sian

Sian is absolutely amazing. From day 1 she has always found us the best deals and always makes contact really quickly. Having Sian onboard completely takes away all the pain and worries of remortgaging as she makes everything so clear and easy to understand

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We needed help initially when moving house and choosing the right mortgage for us, then we came back to see sian again when remortgaging. Both times Sian was so incredibly helpful and kind.

Have you seen the outcome you were hoping for?

Absolutely!

How has Sian Hewson helped you?

Sian really understood our needs and built a lovely relationship with us, she knew we needed a nudge to remember everything what with having three children! Because of this she made sure we were able to secure the best rate we could before they increased! Ahecc CD was so helpful and we felt we could trust her entirely.

What could they have done better?

Nothing! We’ve had a great experience

Sian's reply

Thank you for your lovely review Helen and I am glad I was able to secure you the low-interest rate! I look forward to helping you again in the future.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

My wife and I were looking for our first home together.

Have you seen the outcome you were hoping for?

Yes, absolutely.

How has Sian Hewson helped you?

Sian provided us with mortgage and financial advice to help us secure our first house. She considered all aspects of our lives, future plans, and advised accordingly.

What could they have done better?

None

Sian's reply

Thank you for your lovely review Alex! It is always such a pleasure to help you and Helen and I look forward to helping you with your next adventure :)

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Sian

Sian is meticulous in her research and presents it and a way that is easy to understand and gives you full control of your decisions. Helpful and polite she is a pleasure to deal with. I have used Sians services multiple times and she never fails to impress me with her organisation and task management skills. Nothing is too difficult for Sian. I would recommend her to anyone looking for a great deal and would like a friendly helping hand through the whole process.

Sian's reply

Thank you for your great review Stu. It is always a pleasure to help you both and I look forward to helping you again!

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Moving house, porting an existing mortgage and taking out new life insurance protection.

How has Sian Hewson helped you?

Sian has provided excellent advice, being very responsive and helping us get the right outcome for our needs.

Have you seen the outcome you were hoping for?

Absolutely, as always, Sian has provided a great service that has helped us understand our budget for purchasing a home, the mortgage we needed and the life cover we need.

Sian's reply

Thank you for your review Tim, and I wish you and both many happy years in your new home!

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

My husband and I contacted Sian for advice in buying our first property.

How has Sian Hewson helped you?

Sian has been great over the past few months and has guided us through each hurdle that has cropped up- providing both great advice and reassurance

Have you seen the outcome you were hoping for?

We are now very close to completing and Sian is still i daily contact to help us through the process- her advice has been invaluable.

Sian's reply

Thank you for your review Charlotte and I am so pleased that you are so happy with the service I have provided. I look forward to helping you again soon. Best Wishes, Sian

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

End of fixed term mortgage

How has Sian Hewson helped you?

We have worked with Sian previously and did not hesitate to work with her again when she approached us near the end of our fixed term. We had every confidence that Sian would get the best deal for us in these uncertain times. Sian was tenacious in arguing for, and winning, an appeal for us and we could t be happier with her service.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Sian's reply

Thank you for your review Bree, and I am so glad we won your appeal! I look forward to helping you again in the future.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

needing a mortgage and advise on saving for the future

How has Sian Hewson helped you?

she got me the most amazing mortgage in very tricky circumstances

Have you seen the outcome you were hoping for?

it was better than i could have ever expected

What could they have done better?

nothing

Sian's reply

Thank you for your review Nick, and I look forward to helping you again in the near future.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage.

How has Sian Hewson helped you?

Sian was fantastic. She found us a great mortgage product and helped us through every step of the process.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Nothing.

Sian's reply

Thank you for your great review Ben, and I am so pleased you found the service and process so fluid. I look forward to helping you again!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We engaged Sian to assist with a mortgage and Will planning.

How has Sian Hewson helped you?

Sian was extremely personable and knowledgeable. Our move eventually turned out to be somewhat challenging, and very stressful! Sian was always available to support us and made the whole situation bearable.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Sian could not have done anymore than she did.

Sian's reply

Thank you for your lovely review Nick; it is much appreciated. I wish you many happy years in your new home, and I look forward to helping you again in the near future.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to get a buy to let as an investment.

How has Sian Hewson helped you?

Sian helped me with getting the right deal for me on both the mortgage 2 years ago and a remortgage now.

Have you seen the outcome you were hoping for?

100% the service provided was amazing, highly recommend to anyone wanting a reliable, helpful and knowledgeable service.

What could they have done better?

Nothing, it was perfect.

Sian's reply

Thank you for your lovely review, Ben. It's always a pleasure to help you and I look forward to seeing you build your property portfolio! Best Wishes.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Sian Hewson helped you?

She’s re mortgaged us earlier to help save us money with the rates going up, Sian being so forward thinking has helped us save money each month and left us in a better financial situation

Have you seen the outcome you were hoping for?

Yes definitely and more!

Sian's reply

Thank you for your review Libby. It is much appreciated, and I am glad I helped you save so much money :) I look forward to helping you again soon.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We were looking at changing our mortgage after a 2 year fixed rate was finishing

How has Sian Hewson helped you?

Sian found us a new fixed mortgage with a great rate. Helpful as ever.

Have you seen the outcome you were hoping for?

Yes absolutely we have. Thank you.

What could they have done better?

Nothing as Sian always goes above and beyond to help her clients, we trust her completely

Sian's reply

Thank you for your review Catrina, it means a lot to me to know you have full trust in me and I am so happy once again you are happy with the service I provide. I look forward to helping you again soon.

First impression from a user who is not yet a client

August, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with Sian

Very polite and professional.

Sian's reply

Thank you Dean. I am pleased you felt our conversation was beneficial and I look forward to helping you :)

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Our mortgage was up for renewal and we returned to Sian and FPWM to help us with this.

How has Sian Hewson helped you?

Excellent advice and found us the most suitable mortgage for our circumstances, adjusting to an even better offer when new information arose during the process.

Have you seen the outcome you were hoping for?

Absolutely, really pleased with the support, advice and mortgage solution.

Sian's reply

Thank you for your review Tim and I look forward to helping you again in the future.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Sian Hewson helped you?

She was fantastic, she gave relevant simple advice which I felt meet my needs.

Have you seen the outcome you were hoping for?

Yes.

Sian's reply

Thank you for your lovely review Karen. I wish you many happy years in your new home! :)

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Sian helped me with my first mortgage and is now helping me and my partner with our first home together.

How has Sian Hewson helped you?

Sian gave me information in a digestible way. She helped me to understand the process, terminology and impacts of my decisions when it came to my mortgage.

Have you seen the outcome you were hoping for?

Yes. 100%!

What could they have done better?

Nothing. Sian has been so supportive, informative, speedy and patient. I have really valued her advise.

Sian's reply

Thank you for your kind words Jo and I look forward to helping you again soon! :)

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Sian has advised us on mortgages and insurance in the past. Our insurance was due for renewal so we happily went to her for advice again.

How has Sian Hewson helped you?

She checked what we needed and wanted from home insurance and found a good deal for us. She was also very friendly and genuinely interested.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

Sian's reply

Thank you for your kind words Ian and I look forward to helping you again in the future :)

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage and updated life insurance due to divorce.

How has Sian Hewson helped you?

Sian was very professional and friendly, putting my mind at ease and explained each step and the details thoroughly. She listened to my concerns and made sure everything was addressed promptly and correctly.

Have you seen the outcome you were hoping for?

Yes I am very happy and would speak to Sian again about my finances in the future.

What could they have done better?

Nothing.

Sian's reply

Thank you for your kind words Lisa and I look forward to helping you again in the future.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to buy a property.

How has Sian Hewson helped you?

Advised what I could afford based on my income.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I have had no issues.

Sian's reply

Thank you for your review Chris. I wish you many happy years in your new home.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Property purchase

How has Sian Hewson helped you?

Well informed me of every aspect of the mortgage application

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All at excellent manner

Sian's reply

Thank you for your review Honorata and I look forward to helping you again in the future.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice

How has Sian Hewson helped you?

Sooo Knowledgeable and just such a lovely lady. Great company 100% recommend them. Thankyou Sian.

Have you seen the outcome you were hoping for?

Yes indeed.

What could they have done better?

100% happy.

Sian's reply

Thank you for your kind words Jayne. I look forward to helping you again in the near future.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Looking for advice regarding my mortgage.

How has Sian Hewson helped you?

She went above and beyond by talking through all my options and listening to what I needed in my cirumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Sian's reply

Thank you for your review, Rebecca. I look forward to helping you again in the near future.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Purchase of a new house and renting of an existing property for best financial security

How has Sian Hewson helped you?

Sian helped us with our new mortgage and change of existing ownership

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Improved contacts for legal conveyance solicitors - as the market has been so busy this year it would have been great to have options to use companies more local

Sian's reply

Thank you for your review Eleni. It was a pleasure to help you both and I look forward to helping you both again in the future. :)

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I was getting a divorce and needed to get some good honest advice.

How has Sian Hewson helped you?

Sian was very helpful, easy to talk to and really cared about my situation.

Have you seen the outcome you were hoping for?

Yes Sian has managed to get me the outcome I wanted and took the stress away from me.

What could they have done better?

Nothing everyone in the office was friendly and helpful. Even during the lockdown Sian worked as much as she could to help me get the result I wanted.

Sian's reply

Thank you for your kind words Amy. I look forward to helping you again in the near future. :)

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to remortgage and get different home insurance.

How has Sian Hewson helped you?

We re mortgage and got a different home insurance

Have you seen the outcome you were hoping for?

Very happy on our home insurance we saved over £200 a year

What could they have done better?

Nothing

Sian's reply

Thank you for your review Lisa. I look forward to saving you further money in the future! :)

First impression from a user who is not yet a client

November, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with Sian

Sian is friendly and makes you feel complete comfortable, she explains through everything thoroughly. I’d never go to anyone else!

Sian's reply

Thank you for your kind words Libby. I look forward to helping you in the future :)

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

First re-mortgage

How has Sian Hewson helped you?

Offered me lots of advice and options. Sian was patient, especially as I was dithering over lots of options, never having remortgaged before. I now understand the process a lot better, having gone through it with her holding my hand.

Have you seen the outcome you were hoping for?

Yes, the process has now completed and the process was as expected and advised, with funds transferring via the solicitor.

Sian's reply

Thank you for your review Mark. It's always a pleasure to help you! I look forward to helping you again in the future. Sian

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Moving house and requiring a re-mortgage.

How has Sian Hewson helped you?

Sian provided great advice and certainly saved me some time and money in giving me options and securing an excellent deal.

Have you seen the outcome you were hoping for?

Yes, my mortgage has been switched and I'm benefitting from Sian's help.

What could they have done better?

Nothing. Sian listened to my thoughts and gave me a series of good options from which I was able to select the most appropriate.

Sian's reply

Thank you for your review Nigel, I really appreciate it! Yes me too, never take things for granted ay! Take care, Sian

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Buying our first home.

How has Sian Hewson helped you?

We needed specialist advice and help in finding a non-standard mortgage. Sian was efficient, friendly and professional. She was always quick to answer any queries and always ready to help with any problems we encountered along the way.

Have you seen the outcome you were hoping for?

We hope to complete on our house purchase soon.

Sian's reply

Thank you for your review Anna. It has been a pleasure to help you both and I look forward to helping you both again soon.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Unfortunately we took a risk on a business 5 years ago which did not turn out and it cost us a lot of money and ultimately our home. As a result of being unable to make mortgage payments for 6 months, the banks saw us as high risk customers and we were unable to get a good mortgage offer. This was further complicated as I was self employed.

How has Sian Hewson helped you?

Sian did a lot of work to find the best possible options and was very reassuring yet candid in her advice. She also helped us to find suitable life and employment insurance.

Have you seen the outcome you were hoping for?

Yes, we have been able to buy a house and are now, finally moving in, albeit much of the recent delay has been caused by COVID.

What could they have done better?

Nothing that I can think of. She is a very pleasant, lively and enthusiastic person with a genuine desire to help out. She was also especially good at chasing me up when i had forgotten to fill in one of the many forms needed.

Sian's reply

Thank you for your review Mike and I am so happy for both you and Sandra. I wish you many happy years in your new home and I look forward to helping you again in the future.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Term ended on my fixed rate morrgage

How has Sian Hewson helped you?

Found me a new mortgage with a lower interest rate

Have you seen the outcome you were hoping for?

Better than I had hoped fir

What could they have done better?

Faultless there is nothing Sian could have done better!

Sian's reply

Thank you for your review Jo. I'm so happy for you :)

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Purchase of first property with partner/end of fixed term mortgage

How has Sian Hewson helped you?

Sian advised us over several months on mortgage suitability and associated assurance and insurance.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Sian's reply

Thank you for your review Bree. It was a pleasure to help you both and I wish you many happy years in your new home.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

For new Mortgage & Re-mortgages

How has Sian Hewson helped you?

Sian helped me in every step to get the re-mortgage completed. She has also helped to assess our financial position to get a new mortgage deals for the new home.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

She is absolutely amazing. I can't see any areas of improvement in her services provided so far/

Sian's reply

Thank you for your review Sanmat and I look forward to continuing to help you.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I had a bad credit and Future Planning make in and saved me a lot of hassle

How has Sian Hewson helped you?

Sian is been there when we needed her always willing to help and give us the right advice

Have you seen the outcome you were hoping for?

Yes absolutely.

What could they have done better?

For me they are doing all the right things for now and if they carry on the way they are than nothing can go wrong

Sian's reply

Thank you for your review Iggy. It is always a pleasure to help you and your family and I look forward to continuing to help you.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We wanted to get professional advice and guidance to choose our mortgage and insurance providers.

How has Sian Hewson helped you?

Sian was extremely helpful and always really quick to reply. She answered all our questions and gave us different options until we felt conformable to proceed. She walked us step by step through all the different documents we needed to submit to our mortgage provider. Sian was always prepared, professional and kind.

Have you seen the outcome you were hoping for?

Yes, we purchased a property and feel comfortable with our mortgage and protected with our insurance.

Sian's reply

Thank you for your review Tamara. It has been a pleasure to help you and Tom purchase your home and I look forward to helping you both again. I wish you many happy years in your home.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Renewal of mortgage in 2018 and 2020. Funding for home renovation and extension.

How has Sian Hewson helped you?

Advised on available mortgage products and most cost effective way to release equity to fund significant home improvements. Made arrangements with lenders and solicitors.

Have you seen the outcome you were hoping for?

Yes, on both occasions that we have used sian.

What could they have done better?

Difficult to think of anything, very happy with all aspects of the service.

Sian's reply

Thank you for your review Lee and I look forward to helping you again in the future!

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage adviser for our first mortgage

How has Sian Hewson helped you?

Sian work tirelessly to find us a mortgage and myself being 67 at the time this was going to be difficult , but being so professional at her job ,she succeeded and we were very happy.

Have you seen the outcome you were hoping for?

Yes, we are now coming to the end of our first 2 year mortgage and Sian is working on a fixed rate for 5 years , very happy with this.

What could they have done better?

Absolutely nothing and would recommend to anyone.

Sian's reply

Thank you for your review Dave. It's always a pleasure to help you and I'm glad you are always so happy with the service I provide.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage of a property.

How has Sian Hewson helped you?

Application, information, obtaining the correct product for our requirements. Explaining any issues we have and giving us access to the best possible offers, in the current climate.

Have you seen the outcome you were hoping for?

Currently under way and with solicitors for the legal work, which is included within the package on offer.

What could they have done better?

Absolutely nothing. Sian is observant and gives the best advice possible.

Sian's reply

Thank you for your review Sarah. It's always a pleasure to help you and I look forward to helping you again in the near future.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

First time house purchase

How has Sian Hewson helped you?

Sian was so friendly and helpful throughout our mortgage application. Sian was recommended to us after a bad experience with another financial advisor. Sian supported us through another mortgage application, quickly securing a mortgage offer for us resulting in us being able to purchase our first home. We are so pleased we found Sian, would thoroughly recommend her and would not trust anyone else.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Sian has gone above and beyond from start to finish

Sian's reply

Thank you for your review James. I am so happy it was a positive outcome and I wish you many happy years in your new home.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

First time House purchase

How has Sian Hewson helped you?

Sian was so friendly and helpful throughout our mortgage application. Sian was recommended to us after being badly let down and receiving some bad advice by another financial advisor. Sian supported us through another mortgage application, quickly securing a mortgage offer for us resulting in us being able to purchase our first home. We are so pleased we found Sian, would thoroughly recommend her and would not trust anyone else.

Have you seen the outcome you were hoping for?

Yes, Sian managed to secure us a mortgage.

What could they have done better?

There really isn’t anything else Sian could have done for us, she went above and beyond from start to finish.

Sian's reply

Thank you for your review Libby. I am so happy you received a positive outcome and I wish you many happy years in your new home.

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with Sian

I had a great chat with Sian about future plannings, she was extremely helpful and provided me with lots of useful information. I will definitely be in touch with Sian in future. We didn’t discuss the charges and I will liaise with Sian directly about this.

Sian's reply

Thank you for your review and im glad you found the talk very useful and helpful. We did not discuss any fees that may be applicable due to you not being in a position to proceed any further however, I look forward to helping you when you are.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

First time house buyer and seeking a mortgage advisor.

How has Sian Hewson helped you?

Sian made the mortgage process so easy to deal with. Constantly checking for the right deal for the right circumstance,, making sure we were fully aware of all actions taken and reasons why.

Have you seen the outcome you were hoping for?

Absolutely. I was initially apprehensive of the mortgage process, having little previous experience and applying for a mortgage at the age of 53. Mortgage deal done and Sian made everything so easy and understandable. Very pleased with the outcome.

What could they have done better?

I cannot fault Sian's help and advice from start to finish which has been constructive, inciteful and has give complete guidance on every aspect and stage of our mortgage application, house insurance and life insurance.

Sian's reply

Thank you for your review Steve. It has been a pleasure to help you and I wish you many happy years in your home.

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with Sian

Sian is a lovely helpful lady i could not hesitate to recommend her .

Sian's reply

Thank you Lisa and I look forward to helping you again in the future.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We were buying a house and needed advice on the best mortgage and insurance for our needs.

How has Sian Hewson helped you?

Sian was very friendly and approachable throughout. She took the time to find out about our circumstances and what we needed and told us about what mortgages and insurances were available to suit what we wanted

Have you seen the outcome you were hoping for?

The house purchase is still in progress (So far so good). Sian has done everything she said she would do.

What could they have done better?

No - we are satisfied with the products, the pacing, the contact, the general interaction.

Sian's reply

Thank you for your review Ian and I am glad you have been happy with the service provided to you. I look forward to helping you again in the future.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Moving home

How has Sian Hewson helped you?

She was simply fantastic, really really helpful, kind, knowledgeable and proactive. We couldn’t recommend her and the team and future planning highly enough!

Have you seen the outcome you were hoping for?

Yes!

Sian's reply

Thank you for your review Helen. It was a pleasure helping your family and I look forward to helping you again.

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with Sian

I got a quick appointment for the free hour of consultation which went well

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Due to my mortgage being up for renewal,I contacted FPWM.

How has Sian Hewson helped you?

Sian gave me several options providers to choose from,covering monthly premium payments to fees

Have you seen the outcome you were hoping for?

Yes,having agreed with the best provider and policy I am happy with the outcome of this.

What could they have done better?

I honestly can't fault Sian for her help and advice,she puts my mind at ease throughout this process

Sian's reply

Thank you for your review and I look forward to working with you again in the future Craig :)

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Mortgage deal ended

How has Sian Hewson helped you?

Gathered my info, gave me the options available and pointed me in line for the best deal. Service was really fast and contact was around my availability. Really great help

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Sian's reply

Thank you for your review Mark and we look forward to helping you again in the future.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Renewal of House Insurance

How has Sian Hewson helped you?

Sian as always was so helpful finding the best deal for us , nothing seems a problem whatever advice we are looking for .

Have you seen the outcome you were hoping for?

Yes indeed , everyone is looking to save money and Sian certainly did this .

What could they have done better?

Nothing really , Sian is so helpful and nothing is beyond her capabilities .

Sian's reply

Thank you for your review David. It is always a pleasure to and we look forward to continuing to help you save money.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Sian helped us find a perfect solution for the remortgage of our property. She listened to all of the requirements that we had and was able to provide us with a mortgate solution that matched our needs and was extremely cost effective due to her knowledge of the industry.

How has Sian Hewson helped you?

Amazing service from Sian at Future Planning Mortgages. I came to her with a fixed idea of the mortgage that i wanted and she was able to use her knowledge of the industry to help me make 2 switches and get a deal with the same interest rate that I had found but staying with my current provider. She was very patient with me as we went through the process and as someone who changes mortgages every 2-3 year I can honestly say I have never had a simpler mortgage switch.

Have you seen the outcome you were hoping for?

yes

Sian's reply

Thank you for your review Helen, we are happy you recieved such great service and we look forward to working with you again in the near future.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Being a first time buyer we required that extra help to secure a mortgage. Sian reassured us along the way and made the whole process less daunting during a stressful time!

How has Sian Hewson helped you?

Sian has been pivotal to us throughout the whole mortgage process. As a first time buyer, getting onto the property ladder was a daunting thought but Sian helped to explain every step clearly and share the load of my stresses along the way! She was easily contactable and even completed our building/home insurance outside of work hours to fit our own work commitments. I can't thank Sian enough!

Have you seen the outcome you were hoping for?

Yes, we have now secured our first home!

What could they have done better?

n/a

Sian's reply

Thank you for your review Kim. We are glad you are settled in your new home and look forward to working with you again in the future!

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Due to myself and my wife being in IVA I needed a lot off help with my Mortgage as I couldn't just go high street

How has Sian Hewson helped you?

I'm glad that I used the service. Extremely professional especially Sian my Mortgage advisor very helpful during and after the process. highly recommend Future Planning for their services

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I dont think she could she was on the case as would take it personally to help me out which I'm glad I used her service

Sian's reply

Thank you for your review Iggy. We are so pleased you have seen the outcome you hoped for and we look forward to working with you again in the near future :)

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging firstly to access funds for renovation, then again after the work had been completed. Also reviewing critical life cover for increased borrowing.

How has Sian Hewson helped you?

Fantastic service from FPWM as always. We keep going back for our mortgage and financial advice because the team are great, always keeping you informed, guiding you through the process and making sure it’s as simple as possible, taking the stress out of it!

Have you seen the outcome you were hoping for?

Yes, at each stage Sian was able to secure great deals on our mortgages and critical life cover, and guided us through the process.

Sian's reply

Thank you for your review Tim. We are glad you are so happy with the service you have been provided and we look forward to working with you again in the near future!

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Wanting to buy a house and not knowing where to start.

How has Sian Hewson helped you?

Sian helped me from the word GO, made buying a house extremely easy. She went through absolutely everything in detail and if i didn't understand it would explain it in a way so I did. The after care has been amazing too!

Have you seen the outcome you were hoping for?

YES!!

What could they have done better?

I honestly couldn't fault her, she did more than I ever expected! Very happy.

Sian's reply

Thank you for your review Anna. I am glad you had such a possitive experience and I look forward to working with you again in the future :)

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

House move

How has Sian Hewson helped you?

Very happy with the very professional, personable and efficient approach. Excellent customer focus and attention to detail. Thank you Sian for sourcing the most suitable product and best deal.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not applicable, more than happy with the service.

Sian's reply

Thank you for your review Nigel. We are glad were happy with the service Sian gave you and that your are settled into your new home. We wish you many happy years there and look forward to working with you again in the future.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

To be able to have access to more policies for better rates and value for money

How has Sian Hewson helped you?

Joy for future planning wealth management to work my myself who cover everything and more in every financial services I have.

Have you seen the outcome you were hoping for?

Yes, positive outcome

What could they have done better?

I only needed several emails in order to submit my application.once this was done,the policy started up no problem.

Sian's reply

Thank you for your review Craig, as always, it has been a pleasure to help you :)

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

As senior persons needing a mortgage we needed sound advice

How has Sian Hewson helped you?

From the very first contact with Sian until the completion of the mortgage Sian was at the end of the phone or answering an email to us even when we hit a few problems she was there to talk us through it, and to move forward, as ours was not such a straight forward mortgage to obtain Sian was really focused on how to get there and without her help we are sure we would not have got there. Thank you Sian

Have you seen the outcome you were hoping for?

yes we did

What could they have done better?

there was nothing more Sian could have done everything that needed to be done was done

Sian's reply

Thank you for your review Patrick. We are so pleased you are both happily settled in your new home, we wish you many happy years in there and enjoy your retirement :)

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

My age was against me getting back on the housing ladder and was recommend to get in touch with Sian.

How has Sian Hewson helped you?

Very professional , Very helpful and very Charming. We kept hitting hurdles but Sian worked so hard for us . Once my wife and i had our Mortgage we still had problems and Sian was always there to help.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Sian could not had done anymore she was totally professional .

Sian's reply

Thank you for your review David. It was a pleasure to help you with your mortgage and we wish you and your family many happy years in your new home :)

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Conversion of self build mortgage, change from buy to let bridging mortgage to standard mortgage and purchase of a new house.

How has Sian Hewson helped you?

Sian has been fantastic. Helpful and informative with regards to all the products on the market to best suit our needs. Not only was this with regards to a mortgage this was also for the insurance to ensure protection should anything happen - full peace of mind with the whole service. Thank you so much Sian -

Have you seen the outcome you were hoping for?

Yes, all completed professionally and speedily. Sian went above and beyond and was amazing, as always.

What could they have done better?

Advised future planning in relation to preparing for remortgaging due to our situation and helping to ensure we are ready and have all the relevant products in place for a smooth transition.

Sian's reply

Thank you for your review Sarah. Your new home looks lovely and we wish you many happy years in your new home :)

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Moving home.

How has Sian Hewson helped you?

Sian was an absolute star from the beginning. Conscientious, polite and utterly professional, Sian was a pleasure to work with. I cannot praise her enough; fully recommended to anyone looking for home insurance, mortgage renewal and life insurance.

Have you seen the outcome you were hoping for?

Absolutely, first class service.

What could they have done better?

Faultless.

Sian's reply

Thank you for your review Robyn! We wish you many happy years in your new home and look forward to working with you again in the future :)

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

In need of a mortgage

How has Sian Hewson helped you?

Sian was extremely helpful and knowledgeable throughout the mortgage process, she was always quick to respond to any queries both via email and telephone and made the entire application as easy as possible throughout.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Sian was always easy to contact and made everything extremely clear

Sian's reply

Thank you for your review Emma! We look forward to working with you again in the near future :)

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

A new mortgage on purchase of a house. Sian was a personal recommendation from a work colleague.

How has Sian Hewson helped you?

Friendly, efficient and easy mortgage application process, despite hiccups with bank statements and amended purchase details. Sian tackled it all with patience and good humour, and kept me abreast of everything at all stages. Highly recommend

Have you seen the outcome you were hoping for?

Totally

Sian's reply

Thank you for your review Mark! We wish you many happy years in your new home.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Affordability Sian managed to reduce my monthly mortgage payments quite significantly

How has Sian Hewson helped you?

A five star experience from the very beginning, Sian was professional, extremely knowledgable and knew exactly what I wanted from our first meeting. She was quick and efficient and found a deal for me I record time. I feel Sian has given me a personal service and am amazed at how I always seemed to be her top priority. Her communication skills were first class with regular updates and continual contact throughout which fior me is priceless. Thank you Sian you made a very stressful time so much easier for me and for that I am truly grateful.

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

After funding a new deal for me so quickly I was not ready for how long the legal side took

Sian's reply

Hi Jo, thank you for your review. Yes, the legal side of things is unfortunaltey the one area we cannot control but we are so pleased Sian gave you a pleasent experience and reduced your outhgoings significantly. We look forward to working with you again in the near future.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Obtaining a buy to let mortgage from a bridging loan buy to let mortgage

How has Sian Hewson helped you?

Sian helped to secure the buy to let bridgjng loan due to the period of time owning the property. Waiting 6 months then obtaining a buy to let mortgage.

Have you seen the outcome you were hoping for?

Yes. We have now received confirmation that a mortgage offer has been agreed and awaiting the paperwork.

What could they have done better?

Sian is amazing and gives all her advice impartial and with all the products she has available to her we have been able to obtain the ultimate outcome needed.

Sian's reply

Thank you for your review Karl. We are pleased you have had another great experience and we look forward to working with you again in the near future.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

My wife and I contacted many highstreet lenders to see if we were able to get a mortgage that would allow us to use our retirement income. Nobody was able to help us until we met with Sian. Sian found us a specialist lender and with that a fantastic mortgage deal that would allow us to re-mortgage our home and use our retirement income to support the mortgage without looking towards equity release.

How has Sian Hewson helped you?

Sian has an extensive knowledge of the mortgage world, she gave us updates every step of the way and was very transparent! If something was not possible to do, then she found another way to do it!

Have you seen the outcome you were hoping for?

Sian helped us achieve the outcome we wanted which was to be able to have a mortgage using our retirement income and allow us to enjoy our later years. Without Sian we wouldn't have been able to seek this opportunity.

What could they have done better?

Sian is excellent. She cares about her clients which is very clear, makes you feel relaxed. Her work ethic is incredible, she even goes out of her way to work in her own time just to make sure that the work is done quickly with no faults. There has been nothing she could have done better or differently and if we ever need anything doing again in the future we will definitely be returning. I would certainly recommend Sian to absolutely everyone!

Sian's reply

Thank you for your review. We are so happy Sian was able to help and we look forward to working with you again in the future.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I was looking at options of buying a house and how best to approach it in my current circumstances.

How has Sian Hewson helped you?

Sian gave me an array of options to move forward. She spoke with me over the phone and email and was always honest and quick to respond.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I genuinely can't think of anything to put here. It was by far the best service I have had from all my experiences with various mortgage advisors over the years.

Sian's reply

Thank you for your review Nick. We wish you many happy years in your new home.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Previously used the company for self build mortgage due to them being a specialist broker. Since then we have changed mortgage, remortgaged and purchased another property. Sian has been the key to obtaining all the financial products required.

How has Sian Hewson helped you?

Sian is totally amazing. She is always there for advice to ensure the outcome required is possible. She will also advise when something isn’t possible, which is not always what you want to hear but in the end there are reasons that she is an adviser and with the depth of knowledge is able to look at alternative solutions.

Have you seen the outcome you were hoping for?

Sian is the link between all the specialist companies that certain individuals cannot access on the high street. We have had some challenging issues to overcome, either by way of the mortgage lender or solicitors having their own “needs and requirements” which have been hurdles but due to Sian’s extreme knowledge has been able to ensure the start to finish of any of our needs have been met.

What could they have done better?

Nothing. Sian is unbelievable - by that I mean she goes above and beyond. Knowing if there are issues which need to be dealt with she will contact you in the evenings and weekends. We have such a unique working relationship and with several products organised this is not something that we could do without her. We always look at Sian as a friend and she’s honest to tell us what is going to be required to get to the finishing line.

Sian's reply

Thank you for your review Sarah. We are so pleased you had yet another great experience with Sian and we wish you many happy years in your new home.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I needed advice on mortgages before buying my first home.

How has Sian Hewson helped you?

Sian provided friendly and expert advice throughout my house buying journey. She gave a detailed breakdown of the options available to me, and helped me to find a much better rate than I thought possible. I wouldn't hesitate to use her services again.

Have you seen the outcome you were hoping for?

Yes, I got a great deal on the mortgage for my first home, and I am now settling into my first home.

Sian's reply

Thank you for your review Matt. We are pleased you had a great experience with Sian and we are glad you are settling in to your new home.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Mortgages

How has Sian Hewson helped you?

She found us the best deals for what we needed.

Have you seen the outcome you were hoping for?

Yes.

Sian's reply

Thank you for your review Rachael. We are glad you had the outcome you expected and we wish you many happy years in your new home.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I have used this company before, and wanted to remortgage.

How has Sian Hewson helped you?

Sian picked up the email and was brilliant from the start, very professional, didn't force anything and gave me the time to think things through, any questions, were responded promptly whether email or phone.

Have you seen the outcome you were hoping for?

We are still in the process, but Sian has not just completed an application, and forgotten who I am. Constantly checking in even though I know she does not need too. When I was uncertain of how the process works, Sian explained.

What could they have done better?

Sian is doing an amazing job, and being patient.

Sian's reply

Thank you for your review Nicolle and we are pleased Sian gave you such a great experience. It was a pleasure to work with you again and we hope to do so in the near future.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Sian Hewson helped you?

We contacted Sian at Future Planning Wealth Management ltd, for a mortgage. Sian has been very professional and helped us to find the best deal available. She explained everything in detail and clearly so that we understood everything before taking out the product that she offered us. We were working on a tight timeline to achieve a mortgage as we purchased a property at auction, Sian achieved this for us by also working in her own time! Would highly recommend Sian for anybody looking for great financial advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Noting, Sian was very professional throughout.

Sian's reply

Thank you for your review Reena. We are happy you had such a great experience with Sian and we look forward to working with you again in the near future.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Sian Hewson helped you?

Sian Hewson has worked very hard for myself and my wife to obtain a mortgage offer within a very short period of time. Sian helped us in every possible way and explained everything very clearly so that we could make the best decision and get the best deal on the market. I would recommend Sian and future Planning Wealth Management to all my friends and family that might need any kind of financial advice. Great Service 10/10

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Seriously have no criticism whatsoever ! Sian even worked in her own time to help us meet our deadline.

Sian's reply

Thank you for your review Raj. We are pleased you had such a great experience with Sian and we wish you many happy years in your new home!

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I used your company when I first took my mortgage out and you were amazing. I had an email from your company asking if I needed help with renewing my mortgage and I was not let down

How has Sian Hewson helped you?

Sian has been absolutely amazing through this whole process. I am not that up on mortgages and struggle to understand things which I told Sian. Sian was very understanding and explained every part very clearly and her help through the whole process has made it very easy to sort out.

Have you seen the outcome you were hoping for?

Yes I have seen the outcome and probably more to be honest as Sian has saved me more money than I could have imagined at the start.

What could they have done better?

To be totally honest, I don't feel like Sian could have done anything better for what I needed. I would add that I am a very honest person and would definitely complain or say something if I thought something was not right.

Sian's reply

Hi Chris, Thank you for your review thats greatly appreciated! I look forward to helping you again in the future! Many thanks, Sian