Reviewed for

Insurance and Protection ( 3 )

Mortgages ( 1 )

Pensions ( 11 )

Retirement income (annuities, drawdown) ( 7 )

Investments and Savings ( 5 )

Pension Transfers - Non Specialist ( 6 )

Inheritance Planning ( 2 )

Long Term Care ( 2 )

Pension Transfers - Specialist ( 3 )

Financial Planning ( 1 )

Financial Mentoring ( 1 )

Reviewers' assets

£200k - £500k ( 1 )

£100k - £200k ( 4 )

Up to £50k ( 3 )

Client reviews

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

I had five different company/personal pensions and wanted to bring them all together to try and maximise benefits

How has Dorothy Maxwell helped you?

Dorothy offered excellent advice and fully explained the pluses and miniuses of the various options that were available to me

Have you seen the outcome you were hoping for?

Yes I have bearing in mind the economic world we are all living in at the moment

What could they have done better?

Nothing really

Dorothy's reply

Thank you for the feeback Chris. Glad I could help you make sense of it all

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

To Transfer a historic pre-existing pension to a draw back pension

How has Dorothy Maxwell helped you?

Dorothy supported me with information to make the decision to choose drawback pension. She was fantastic, honest, made me at ease in the whole process, on hand for any concerns and questions. Highly recommend her to any other customer, went above and beyond.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

Nothing - Dorothy went above and beyond, could not have asked for anything more!

Dorothy's reply

Thanks Annie! Glad I could help

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Antrim

What were the circumstances that caused you to initially look for an adviser?

Health related issues.

How has Dorothy Maxwell helped you?

Dorothy guided my wife and I through the minefield of pensions and pension transfers.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

We really cannot fault Dorothy in any way. Her manor, professionalism and her ability to explain in terms we could make sense off, was invaluable.

Dorothy's reply

Thank you J for taking the time to do this. It is appeciated.

First impression from a user who is not yet a client

March, 2023

Overall

Please provide a brief comment about your experience with Dorothy

Unable to help me directly but kindly referred me to someone who could help.

Dorothy's reply

Thanks for taking time to comment Michael. Hopefully you have the assistance you need now

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

I originally met Dorothy almost 25 years ago following the sad loss of my late wife

How has Dorothy Maxwell helped you?

Dorothy helped to invest funds following a life insurance payout,

Have you seen the outcome you were hoping for?

Yes, Dorothy went on to offer excellent advice on combining previous pensions & helped me to invest in a profitable market place,

What could they have done better?

Obviously I would be thankful for a greater return in my investment, but I feel Dorothy has an excellent understanding of the financial market & advises in line with my specific level of risk

Dorothy's reply

Glad that I was able to help at a difficult time. Karen was very special.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Dorothy had previously helped me about 10 years ago. Her advice had served me well and her way of working suited me, and so when I wanted a review I went back to her.

How has Dorothy Maxwell helped you?

Dorothy spent a of of time with me helping me look at my retirement plans and finances. She pointed out things I hadn't thought of and gave me time to consider her suggestions. I wanted to make sure my small private pension sum was invested to it's best advantage and check what other pension pots might realise. I also wanted to maximise returns on savings. Dorothy also made suggestions for Critical Illness /mortgage protection.

Have you seen the outcome you were hoping for?

Yes I like the plan we've come up with. I think I've achieved what I wanted and more.

What could they have done better?

Don't know how it could have been better.

Dorothy's reply

Cheers Helen. Glad that I could help

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

Required advice regards arranging a mortgage and help understanding my pensions.

How has Dorothy Maxwell helped you?

Dorothy was very helpful. Found me the best possible deal for a mortgage. Also explained to me very patiently my pension situation.

Have you seen the outcome you were hoping for?

The information i have received has been great. Best mortgage deal. And i now understand my pension situation. I will be contacting her again soon for some more sensible and knowledgeable advice.

What could they have done better?

Everything Dorothy suggested / advised has been a success. Perfect service.

Dorothy's reply

Thank you!

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

Long term financial planning

How has Dorothy Maxwell helped you?

Made us understand the importance and benefits of forward financial planning in the business and personal finance , savings pensions , inheritance etc etc

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

She could not have done any better Overall we are very happy for her advice in our financial planning for more than 25 years

Dorothy's reply

Thank you for this Gautam. Glad I have been able to help you and your lovely family.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I needed expert advise with my Pension Plan, and how to get the best results with the amount I could contribute.

How has Dorothy Maxwell helped you?

Dorothy, looked at what I had, looked also at my lifestyle and what my retirement goal was. She was very honest and clear about what action was needed.

Have you seen the outcome you were hoping for?

Yes I feel much more secure that Dorothy has given a lot of time to making my pension plan work for me. I feel Dorothy gives more than 100% and breaks down all the jargon into English, making things much easier to understand.

What could they have done better?

To be honest, I don't feel Dorothy could have done better. I am a very happy client.

Dorothy's reply

Thanks for feedback . Glad I could help

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

I am currently in the midst of a divorce and needed advice re pension transfer/sharing.

How has Dorothy Maxwell helped you?

I had very little knowledge on types of pensions, Dorothy explained the different types of pension which formed a large percentage of our marital assets and advised me about the need for Pension Reports in divorce proceedings and how these were produced for court purposes by Pension Actuaries.

Have you seen the outcome you were hoping for?

My divorce proceedings are still ongoing but because of Dorothy’s advice, I was able to argue the need for a Pension Report with our mediator, and this document has now been produced for court proceedings. Dorothy has agreed to work on my behalf once I receive my share of pension funds and will help me to reinvest into a new pension fund in my own right.

What could they have done better?

Dorothy has been so helpful at this extremely difficult time of my life. She always explains things in layman’s terms so I fully understand any implications. There is never any pressure to make decisions, she is very trustworthy and has been transparent throughout our dealings.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

I wanted to take early retirement so I wanted a financial advisor to look to see if I could afford to do it

How has Dorothy Maxwell helped you?

Dorothy looked at all our incomes and out goings and advised on the pension I had.

Have you seen the outcome you were hoping for?

Yes I am highly delighted by the information and what she has done with our pensions

What could they have done better?

I can't think of anything that she could have done better weareveryhappy with the service she gives us

Dorothy's reply

You are welcome Alan been a pleasure helping you and thanks for review

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

Self employed and looking for income protection insurance.

How has Dorothy Maxwell helped you?

Dorothy contacted various insurance providers and factoring in personal requirements for the plan found me an insurance plan that was very good value for money and provided a reassuring high level of cover.

Have you seen the outcome you were hoping for?

Yes, very satisfied with the product I have been recommended, Provides me with a degree of reassurance regarding my financial state.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in North Yorkshire

How has Dorothy Maxwell helped you?

Dorothy is very knowleadgeable and gave me very good pointers in terms of the way to sort out my home for sale and how to get on top of my finances, in particular pension and savings. These were all explained in a very simple way. I will recommend Dorothy's expertise to anyone seeking good and achievable goals to improve their financial situation.

What could they have done better?

I wouldn't change anything. I liked that Dorothy did a follow up via email about the points and steps discussed so that I could started taking action straightaway.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in North Humberside

How has Dorothy Maxwell helped you?

I requested Dorothy to analyse and review both my wife's and my own pension portfolio. The service and advice she provided was comprehensive and fully relevant. More importantly, she explained pension "jargon" in layman's terms which made it easy to understand our position.