Reviewed for

Insurance and Protection ( 21 )

Mortgages ( 24 )

Pensions ( 74 )

Equity Release ( 5 )

Retirement income (annuities, drawdown) ( 44 )

Auto Enrolment ( 1 )

Investments and Savings ( 70 )

Pension Transfers - Non Specialist ( 23 )

Inheritance Planning ( 30 )

Long Term Care ( 7 )

Pension Transfers - Specialist ( 19 )

Financial Planning ( 20 )

Financial Mentoring ( 2 )

Financial Coaching ( 2 )

Reviewers' assets

£500k+ ( 41 )

£200k - £500k ( 16 )

£100k - £200k ( 8 )

£50k - 100k ( 3 )

Up to £50k ( 15 )

( 9 )

Client reviews

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Increasingly complex personal and business finances. A desire to organise and plan robustly for the future of myself and my family.

How has Aled Phillips helped you?

Aled has taken great care to fully understand my financial position and the needs of my family. Having really understood this, he has sensitively handled effective planning around my goals.

Have you seen the outcome you were hoping for?

The outcome i am looking for will develop over time and i feel confident that, with Aled and his team's help, my objectives will be met.

What could they have done better?

Very little! Aled and his team are personable, professional, efficient and sensitive to their clients' needs. They execute the job of financial planning and advice with great humanity, which is a real difference to others i have worked with in the past.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Newport

What were the circumstances that caused you to initially look for an adviser?

Planning to take early retirement

How has Aled Phillips helped you?

Help and advice throughout the process

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I am completely satisfied with the service that Aled has provided

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Vale of Glamorgan

What were the circumstances that caused you to initially look for an adviser?

We were introduced to Aled during the sale of our business

How has Aled Phillips helped you?

Aled has given us continual support since we met at the start of 2022. He offered support prior to the sale of our business regarding appropriate financial investments and has been on hand ever since to answer any questions that we may have.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

We’re happy as things are, and wouldn’t change anything

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

As a family, we were looking for some one who would be able to bridge the generations and would be able to help educate my children in the ways of financial planning.

How has Aled Phillips helped you?

Aled has been excellent at looking at each of our circumstances and needs now and going forward. He took time to really get to know us and get under the skin of our financial positions, he has really listened to what we are saying. Aled has given each of us bespoke options in future financial planning and has helped execute these options quickly and efficiently.

Have you seen the outcome you were hoping for?

We are still in the early days of our planning, I am confident that we will achieve what we are hoping for, this is due to the excellent planning and modelling that Aled has done for us.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Previously a client of St James’s Place but was disappointed with their performance and very high charges.

How has Aled Phillips helped you?

Was introduced to Aled through a third party and he was very helpful in explaining the differences between how his company works compared to SJP. I was impressed at how he was happy to spend as much time with us as we wanted without being at all pushy. He introduced us to Tatton who now look after our investments and also introduced us to a very good solicitors who are helping us update our wills. Aled and his associate Chloe are always available and very quick to answer any queries.

Have you seen the outcome you were hoping for?

Yes. The financial market has been difficult but our investments seem to be performing better than most.

What could they have done better?

N/A

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I had retired & had a financial adviser but for various reasons I was looking to change advisers to help me in making financial decisions and to understand all aspects of pensions & investments.

How has Aled Phillips helped you?

I have received clear and timely advice.

Have you seen the outcome you were hoping for?

I have.

What could they have done better?

Not much!

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had been disappointed with the service provided by a number of advisers over the years. I wanted an adviser who would listen to my needs and wishes and would put a structure in place to reflect them rather than push me down one of their standard investment pathways. Aled was recommended to me by someone I trust.

How has Aled Phillips helped you?

He has structured my investments in a more logical manner. He has introduced me to new investment ideas which have helped to get me to where I want to be.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

December, 2023

Overall

Value

Advice

Service

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I wanted an independent financial advisor to advise on Pension planning but also more generally across all areas of wealth management. There are a number of reasons I chose Aled, he is independent and therefore can advise across a large range of products without bias, has significant experience in working with high-net-worth individuals, is extremely knowledgeable and well qualified, focuses on the financial planning aspects and outsources investment management to experts in this field and has a reasonable charging structure which is based on an annual fee, not a percentage fee.

How has Aled Phillips helped you?

Aled has advised me both on pension planning and overall wealth management strategies.

Have you seen the outcome you were hoping for?

I am in my second year of working with Aled, and yes already starting to see the strategy deliver.

What could they have done better?

Very little, Aled has always been extremely responsive to any queries I have had and I always feel satisfied and informed with his replys

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

I needed help with my pensions any a friend who a senior executive in weath management, recommended Aled

How has Aled Phillips helped you?

Aled has help consolidate and organise my pension

Have you seen the outcome you were hoping for?

Yes absolutely

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Newport

What were the circumstances that caused you to initially look for an adviser?

As I moved closer to retirement I wanted the benefit of more expertise as I had historically made my own financial decisions in relation to my pension portfolio.

How has Aled Phillips helped you?

He has provided clear advice on my situation and given greater confidence on my long term financial status.

Have you seen the outcome you were hoping for?

Yes despite a clearly turbulent market.

What could they have done better?

Nothing...Aled and his team are very attentive and make the complicated understandable.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Looking for a house and to resolve some business cash transfers

How has Aled Phillips helped you?

Personal advice, modelling and general help

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Wanting to get our affairs in order for inheritance tax planning and future proofing.

How has Aled Phillips helped you?

Advice and implementation. He’s been brilliant.

Have you seen the outcome you were hoping for?

Yes and we continue to see it.

What could they have done better?

Nothing as yet

First impression from a user who is not yet a client

October, 2022

Overall

Please provide a brief comment about your experience with Aled

I found to this point in time October 2022, very professional and honest.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Even as a chartered accountant (so hopefully I am pretty okay with numbers etc ) and several poor experiences with so called "Financial Advisors" and their respective employers I decided to manage my funds and investment strategy myself .I succeeded in doing this for many years ,however, as one gets older estate and financial planning ,pensions and IHT become more of a necessity and with the changing legislation etc I felt it would be more appropriate to consider alternative specialist expertise.

How has Aled Phillips helped you?

I am confident based on "Actions" not corporate client rhetoric I believe Aled and his team are demonstrating their expertise and I am pleased that I made the change. Based upon my experience and recommendation I have introduced Aled to my family and in due course friends for their consideration and engagement

Have you seen the outcome you were hoping for?

At the moment I would say Yes.

What could they have done better?

There is always room for continuous improvement for us all .I believe these basic principles are reflected with the syce of Niche and Aled as part of their respective development and growth.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I decided to sell my final salary pension for a lump sum amount which has been invested into the stock market

How has Aled Phillips helped you?

He has advised me along the way and determined where is the best place to invest the money

Have you seen the outcome you were hoping for?

It is very early days so no specific outcomes are apparent yet

What could they have done better?

There is nothing that they could have done better

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I am a professional deputy and manage the financial affairs of a number of individuals who are unable to make decisions for themselves. Aled was recommended

How has Aled Phillips helped you?

He has advised in connection with investments and financial planning for several of my clients where the funds where cash flow and long-term planning has been essential

Have you seen the outcome you were hoping for?

Yes - the service i have recieved has been exceptional and the advice sound and cost effective

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Newport

What were the circumstances that caused you to initially look for an adviser?

Mortgage requirements and investment advice

How has Aled Phillips helped you?

Aled has provided invaluable assistance in connection with the investment of my pension, ISAs and mortgage requirements.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Rhondda Cynon Taff

What were the circumstances that caused you to initially look for an adviser?

For a more personal and proactive approach

How has Aled Phillips helped you?

Streamlined investments in a tax efficient way.

Have you seen the outcome you were hoping for?

Due to uk and global circumstances no.

What could they have done better?

Under current circumstances, nothing.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I found myself in a position where I was in control of some sums of money and didn't really know what the best thing was to do. Aled and his team took me through step by step of the the whole process, nothing was too much to ask.

How has Aled Phillips helped you?

he has helped me a variety of different ways throughout this process, sometimes just explaining things to me and other times by showing me the process be it remotely and or in person.

Have you seen the outcome you were hoping for?

I think in this current volatile climate yes.

What could they have done better?

nothing

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We had quite a single market investment portfolio Aled helped us spread it over a number of different areas of investment

How has Aled Phillips helped you?

He explains everything perfectly and his knowledge is second to none . He not just helps us but also our clients

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not at this stage

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I work in the personal injury sector with seriously injured people who need their funds to last them for life. I had been looking for an independent ethical advisor for some time as I was disappointed with previous advisers that I had dealt with. I was put in touch with him via a financial deputy I work with and I haven’t looked back since !!

How has Aled Phillips helped you?

He had made my working life a lot easier and of course, I now use him personally in all my financial dealings.

Have you seen the outcome you were hoping for?

He has taken the mystery out of finances and convinced my husband to invest ( as he would have easily left his lump sum pension under his bed if he could ). We are financially much better off because of Aled. I wish I had met him sooner !

What could they have done better?

Nothing! He is personable and you just know when you’re with a safe pair of hands

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

Sold business in July 2021.

How has Aled Phillips helped you?

Cashflow planning. Tax efficient investments, general advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Our family's portfolio is diverse and quite complicated and we are looking for an income to be produced from this portfolio and without the right advice this is very difficult to do without getting swamped in fees, not to mention the know-how needed to do so. We have had several financial advisors but we have never been as happy with any of them as we are with Aled. We are also looking for a solution where the fees were manageable and fixed, which Aled has delivered.

How has Aled Phillips helped you?

Whilst he worked with my Dad and I for a couple of years, Aled helped us through a traumatic time after his sudden passing in 2020. On top of the family's grief, the situation was very complicated and overwhelming, as we are not from a financial background and Dad kept his affairs very much to himself and had all kinds of trusts and things of that nature that we did not understand.

Have you seen the outcome you were hoping for?

Quite frankly, I'm not sure how we would have got through it without Aled.

What could they have done better?

Nothing

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Wanted to transfer an old pension and release some cash, my usual financial advisor wasn’t licenced to do this and recommended Aled to us

How has Aled Phillips helped you?

He helped me to decide if transferring the pension was the best thing to do and explained all the options. He then arranged the transfer and the reinvestment of the capital

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, they’ve been excellent and very helpful at every step

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement.

How has Aled Phillips helped you?

Clarified my future financial pension planning, centralised my savings and investments.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Aled Phillips helped you?

Good advice about how to take an income from my DC pensions. Consolidated various pensions into a single fund and set up regular payments. Ongoing reviews and advice on fund performance, one off payments etc.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Wanted someone to help me understand what I would have when I retire and keep an eye on my investments.

How has Aled Phillips helped you?

Produced a life time cashflow to help understand how my cash position would change over time and when I could choose to retire. He is also now managing the investments in my pension.

Have you seen the outcome you were hoping for?

Yes I am happy with the returns to date and have more piece of mind having confidence in my financial position when I retire.

What could they have done better?

Nothing so far

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Considered that I was not receiving sufficient advice and guidance from previous financial adviser for the charges levied and further my previous pension policy was performing badly compared with other schemes.Aled came to me with strong recommendations

How has Aled Phillips helped you?

Helped to find a suitable place for my pension pot and spent much time reviewing my objectives once retired and how they could be best achieved.

Have you seen the outcome you were hoping for?

The investments appear well placed,but will need further time to review performance based on regular financial reviews

What could they have done better?

Nothing further at this stage

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Monmouthshire

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement age.

How has Aled Phillips helped you?

Aled set out a range of plausible cash flow scenarios/ retirement income outcomes and aligned my pension portfolio to deliver the preferred outcome.

Have you seen the outcome you were hoping for?

The portfolio is performing in line with expectations.

What could they have done better?

Nothing springs to mind. The team, not just Aled, are helpful and responsive.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Merthyr Tydfil

What were the circumstances that caused you to initially look for an adviser?

Poverty

How has Aled Phillips helped you?

Great advice

Have you seen the outcome you were hoping for?

Early days

What could they have done better?

Dyed his hair grey to give him an older more authoritative look.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I switched from another IFA. I was concerned about fees at the investor Charles Stanley and the percentage cut my IFA was taking. Aled was recommended and I was attracted by the modern approach, fixed annual fee and use of technology.

How has Aled Phillips helped you?

Aled transferred funds from my previous provider seamlessly. He transferred funds from another pension fund to my main account. He introduced me and my wife to the fund manager and ensured we fully understood our options. He reacted swiftly to my input and requests while advising about possible outcomes.

Have you seen the outcome you were hoping for?

I have been with Aled for a short period of time. I expect the fund to outperform my previous provider, but if it performs the same the fund will still be better off by several hundred thousand pounds due to lower fees.

What could they have done better?

Nothing

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Newport

What were the circumstances that caused you to initially look for an adviser?

Both personally and professionally I have a need for financial advice around pensions, savings and mortgages.

How has Aled Phillips helped you?

Aled was able to advise me personally and he has worked with a number of my clients to provide financial planning advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Newport

What were the circumstances that caused you to initially look for an adviser?

Two years ago I had to work out if it suited my aspirations to cash in my British Gas pension or not

How has Aled Phillips helped you?

Aled and his team provided comprehensive information on the pros and cons so that I could make an informed decision.

Have you seen the outcome you were hoping for?

Yes I have been very pleased with the outcome and the ongoing support

What could they have done better?

A hard one, I am completely satisfied with the service provided

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement age

How has Aled Phillips helped you?

He reviewed my existing pension which was managed by myself with Hargreaves Lansdown and decided this was not the way forward. My son works for Sarasin a private bank and investment house who works with Aled .

Have you seen the outcome you were hoping for?

Yes - all my investments have gone up in value

What could they have done better?

Nothing - everything is going according to plan

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Decision to take pension CETV or not

How has Aled Phillips helped you?

Clear, balanced presentation of options to allow decision making

Have you seen the outcome you were hoping for?

Yes so far

What could they have done better?

I cannot think of anything other than I would like cost of advice to be lower but I’m not sure that would be fair given current financial turmoil

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

After 30 years of managing my portfolio I wanted to look at less risk options and my pension

How has Aled Phillips helped you?

We discussed the volatility of my portfolio, what my aspirations were for the future ,investment options, my defined benefit pension options and long term tax planning .

Have you seen the outcome you were hoping for?

Not yet

What could they have done better?

Nothing really Niche were an excellent team.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an adviser?

Long term planning of asset allocation to provide for income on eventual retirement

How has Aled Phillips helped you?

Aled has been very helpful guiding me through alternative scenarios and different investment strategies

Have you seen the outcome you were hoping for?

Early days yet but looking promising

What could they have done better?

Nothing really

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Wanting to group various pension plans into one

How has Aled Phillips helped you?

Advised me on how to do this, helped me understand my risk appetite, gave me various options for different providers and helped me decide which was the best one for my circumstances.

Have you seen the outcome you were hoping for?

Absolutely! I now have clarity on where my money is invested, how it is performing on a daily basis, total transparency with all charges and I have a person I can talk to and discuss matters.

What could they have done better?

Advised me that the phasing in could take some time.

First impression from a user who is not yet a client

February, 2021

Overall

Please provide a brief comment about your experience with Aled

Polite and clear information provided.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Retirement planning and windfall investment planning.

How has Aled Phillips helped you?

Aled was particularly helpful in guiding me through the complexities of investment planning in clear, easy-to-understand language. Aled is a very good listener!

Have you seen the outcome you were hoping for?

So far, very happy.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Repatriating from 10 Years Overseas, and needing to consolidate pensions/investments; long-term financial planning.

How has Aled Phillips helped you?

Aled provided advice on consolidating pensions, VCTs, investing into pensions out of my Ltd Co, and setting up a portfolio to support my future financial goals; alongside the Niche team Aled continues to provide ongoing support, investment advice and tax-efficient investment strategies.

Have you seen the outcome you were hoping for?

Despite the obvious market turmoil my investments have performed strongly against the market benchmark and cost of advice has been competitive and reasonable (compared to previous [well-known] financial advisors and other industry players.

What could they have done better?

At this stage Aled/Niche has more than met expectations; genuinely nothing to complain about at this stage of our relationship.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

A full review of my finances

How has Aled Phillips helped you?

Long term financial planning, consolidated my pension and ISA accounts into a secure platform with 24/7 viewing access.

Have you seen the outcome you were hoping for?

All funds have now been fully invested into a pension and ISA portfolios, good return on investments until the covid 19 pandemic, thankfully the current investments are slowly showing signs of returning to pre covid returns.

What could they have done better?

Aled and Niche kept me informed all the way through the investment transfer process.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Vale of Glamorgan

What were the circumstances that caused you to initially look for an adviser?

Having sold our business in 2009 and retired after a three year tie in up to 2012 and after living off savings until 2019 it was time to seek specialist advice regarding my three separate pension funds, my personal investments and remaining savings with a view to structuring a plan to consolidate my pensions and commence some draw-down income strategy. I decided that I wanted to commence dialogue with a proven, Chartered Financial Adviser about my financial future and although I had meetings with a few such advisers, Aled shone above the rest both in terms of his knowledge and industriousness together with his holistic vision of all financial considerations, and a very amiable professional that was able to explain things in great detail. I am additionally comforted by the fact that Niche Financial Planning are a successful, dynamic operation that engage with their clients on a regular and extremely well informed basis.

How has Aled Phillips helped you?

Aled presented my wife and I with a full summary of our financial standing as it was today and a forward strategy of transferring pensions and savings into a chosen platform. This plan then demonstrated where, after a draw-down income being taken, how the remaining invested funds would continue to create the required yield to sustain future requirements and in so doing, gave us a full Drawings v Yield Cash Flow analysis over the short, medium and longer term.

Have you seen the outcome you were hoping for?

Along comes Covid 19 and the gains enjoyed from the middle of 2019 were completely erased and indeed, the initial investments took a hard hit early on in March 2020. Aled and Niche's recommendation along with Lothar Mentel from Tatton gave sound advice to sit tight and today the investments have now regained their initial value and are showing a modest increase which I think is particularly commendable given the voracity a pandemic can create on financial markets. Although still early days in terms of the future, I have every confidence in the fact that my financial standing is safe and secure in extremely capable hands.

What could they have done better?

Aled has been superb throughout. An early hiccup with Aviva where reviewing investments online was, shall we say, intermittent, Aled took up the challenge and sorted the situation to our full satisfaction. My interaction with Aled is always good and I would have to say, he could not have done anything better.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

A relatively large sum of money became available from the sale of a house.

How has Aled Phillips helped you?

Aled was able to outline the process he would use to support our investment and gave us excellent recommendations for where our money should be allocated. He always responds to queries very quickly.

Have you seen the outcome you were hoping for?

Although the money has only been invested for a short period, the investment has made a modest profit overall in difficult times.

What could they have done better?

The Aviva platform that is used can be difficult to access.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and needed advice on a number of matters, mainly: Pension Transfer, Business Disposal and CGT, investment advice and in the long term, IHT planning

How has Aled Phillips helped you?

The long term financial planning has been helpful and has introduced me to strategies and tax planning concepts that I hadn't considered before. What has added particular value is the introduction to Niche's DFM solution and the expertise that this offers. This is sourced at reasonable cost and from firms who offer expertise in the traditional sense but also fresh thinking.

Have you seen the outcome you were hoping for?

From a planning point of view yes. Its too early on the investment side of things as I'm yet to complete my pension transfer and other investments but I'm optimistic of the long term outcome.

What could they have done better?

Aled and Niche's success has led to a growing client base. So, my only suggestion is to make sure resources keep pace with this growth, and preferably get ahead of the curve, to make sure client service standards are kept at a high level.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I was unhappy with the service and performance I received under my previous adviser/fund manager

How has Aled Phillips helped you?

Aled advised on my options and then assisted in transferring my funds to a secure platform with high performing fund managers.

Have you seen the outcome you were hoping for?

Due to the COVID pandemic, it is hard to judge, however, I am confident that my funds have been managed in such a way to reduce any negative impact

What could they have done better?

Nothing in particular

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

The lead up to retirement and inheritance planning.

How has Aled Phillips helped you?

Aled provided a cashflow forecast for the next 30 years, allowing us to decide at what point we can retire, and how to use our monies available being mindful of inheritance tax planning.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We are very happy with Aled's approach, and are only sorry that due to Covid we could not hold our meetings in person. Once we got our heads around the jargon, all was well. But Aled was available readily to answer our questions fully and we really appreciated it.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

My portfolios getting larger,& spending more & more time researching, investing with mixed results

How has Aled Phillips helped you?

Understanding what I was looking for,(steady growth) & tax efficient,with acceptable risk

Have you seen the outcome you were hoping for?

Under the present circumstances,with the volatile stock market /Fluctuating currencies & low interest rates,I feel we’ve held our own & possibly made a small gain

What could they have done better?

Of course in these unprecedentedly times some decisions in hindsight will (as I suspect with most advisers) feel wrong, but generally I feel my adviser has given good & unbiased advise & we’ve certainly held our own & have even made a slight gain

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

The sale of our business.

How has Aled Phillips helped you?

He put an investment plan together that provided for our tax-efficient financial security.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

The sale of my business and impending retirement

How has Aled Phillips helped you?

Aled advised on all aspects of investing a significant lump sum as well as dealing with IHT matters, pension arrangements and via Aled advise on wills, probate and tax.

Have you seen the outcome you were hoping for?

Definitely - everything has been extremely well managed and the early returns (6 months in) are in line with expectations in a volatile market

What could they have done better?

The distribution of cash funds across multiple accounts was probably not worth it as it puts too much work on the client, but we have successflly navigated this with Aled's help

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Redundancy

How has Aled Phillips helped you?

By managing my DB pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing . He is 100%

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with Aled

Professional, user friendly and honest.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Transfer pension from employer defined benefit scheme to SIPP.

How has Aled Phillips helped you?

Aled provided a comprehensive suitability assessment and advised on SIPP provider / fund managers.

Have you seen the outcome you were hoping for?

Yes. Funds fully invested without incident or delay. Acceptable performance to date.

What could they have done better?

A more critical comparison of potential fund managers would have been helpful. Manager fees were on the high end of expectations but my priority was flexibility to move, based on overall performance. We are reviewing this together now.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I had surplus income and needed some investment advice.

How has Aled Phillips helped you?

I had been a client of SJP’s where I was comfortable with their model or charges so Aled helped me review my existing portfolio and advised where to reinvest. He has also helped with my business profit extraction and financial planning for retirement.

Have you seen the outcome you were hoping for?

It’s early days but so far I have been very impressed.

What could they have done better?

N/A

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

Exploring the opportunity to transfer my final salary pension to a SIPP

How has Aled Phillips helped you?

Initial advice and then looked after the pension transfer process

Have you seen the outcome you were hoping for?

Yes my pension fund is steadily increasing

What could they have done better?

I’m happy with all services provided to date

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

We needed to seriously start thinking about what retirement could look like for us.

How has Aled Phillips helped you?

Our objective was to establish our current financial position by bringing everthing into one review. This was to enable us to access our retirement options and potential income. Plus also to give us great visibility and control over our investments. All of this has been achieved with the help and advice provided by Aled. We have also been able to access investment platforms that we did not know existed that have already provided improved growth. We have also benefited from significantly reduced management charges which is a very welcome bonus. We now feel we have a clear financial plan backed up with expert & flexibile financial planning support.

Have you seen the outcome you were hoping for?

Yes. We now have greater visibility of our investments and we are able to monitor developments and make decisions far more easily and with more appropriate information and understanding of the information we are being provided. We also have the security of knowing our position will be reviewed far more regulary enabling us to react to market conditions.

What could they have done better?

We have been very pleased with the service and support provided and look forward positively to the future knowing we have a strong & well thoughtout financial plan in place.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

Pension Transfer

How has Aled Phillips helped you?

He gave me unbiased advice and let me plan for my retirement.

Have you seen the outcome you were hoping for?

Yes, a turbulent first year has been followed by the expected results.

First impression from a user who is not yet a client

November, 2019

Overall

Please provide a brief comment about your experience with Aled

Met with Aled and Matthew who gave more time than expected at our first meeting which was excellent allowing my wife and I time to consider our options. They made us feel very comfortable due to their informal style while being extremely efficient at presenting various scenarios using some very useful software. We are both very grateful for their time and will definitely be following up with their services.

First impression from a user who is not yet a client

October, 2019

Overall

Please provide a brief comment about your experience with Aled

I met with Aled to discuss pension and investment options. I found him friendly, knowledgeable and extremely professional. He gave impartial advice and was absolutely transparent about Niche, himself and the services they could provide. I have no hesitation in recommending Aled to anyone seeking a Financial Adviser

First impression from a user who is not yet a client

October, 2019

Overall

Please provide a brief comment about your experience with Aled

Aled was very prompt in making contact, I felt at ease immediately not only with his professional & open approach, but also his ability to explain in a transparent manner, the process in regard to my requirements for expert pension advice.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Rhondda Cynon Taff

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has Aled Phillips helped you?

As a result of a few health issues and the opportunity for a change in lifestyle I researched the opportunity for early retirement. The contact at our Company pension provider had recently moved on so I looked online for alternatives. Having made initial contact with Aled making it clear I was in enquiry mode, we arranged an initial meeting. Aled was extremely relaxed and willing to discuss my situation without any pressure or obligation. Aled was among two or three I had contacted and outlined our situation and plans for the future, I was impressed with Aled`s approach and initial discussions at this enquiry stage, he was prompt with his follow up information and impressed me with his genuine interest in understanding our needs considering our intentions to retire early. Having been more than comfortable with his approach during those initial conversations we chose Aled to provide us with more in depth information based on a more detailed assessment of our circumstances and the costs involved. Aled asked detailed questions on our appetite to risk, clarified a number of points before providing more detailed information and we felt he was working at a pace we could both understand and digest in order to make effective decisions on our future. Aled assisted us through the final documentary process and our Pension provision were in place within a few weeks allowing us to concentrate on our lifestyle change. The manner in which Aled conducted himself throughout the process, the pace at which he worked and the detailed information he provided enabling us to make critical financial decisions for our future, we would have no hesitation recommending Aled to other clients looking to make similar decisions.

Have you seen the outcome you were hoping for?

It is still work in progress.

What could they have done better?

Aled was upfront & informative, we continue to have ongoing communication as part of the lifestyle planning process.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

I was hoping to take early retirement and needed professional help to look at my portfolio and help me determine if I could achieve my goal.

How has Aled Phillips helped you?

Aled was recommended to me by a good friend. I needed an IFA to assist me with retirement and pensions planning. I was immediately impressed with Aled's professionalism, he is also a very affable individual who makes you feel at ease and gives you confidence through his obvious knowledge and thorough, but easy to understand, explanations of the best options available to you. He appears very honest and open and I feel he has my best interests at heart and I would thoroughly recommend him.

Have you seen the outcome you were hoping for?

Absolutely. I am currently working my notice, have reduced to part-time working to get me ready for retirement within the next few months.

What could they have done better?

Nothing really.......Aled was available whenever I contacted him, kept me informed all the way through the initial process and made life easy for me !

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had recently been recommended to Aled after being dissatisfied with previous financial advisors due to feeling that I was being overcharged for poor performing funds.

How has Aled Phillips helped you?

Aled spent a considerable time assessing my financial position and finding out what I was hoping to achieve and then explaining to me the different options available and the reasons why these could be of benefit . Aled instantly put me at ease with his courteous and polite manner and did not put me under any pressure to invest in any particular portfolio. Aled was extremely organised and punctual always contacting me on time in order to up-date me with developments. If I had any queries or needed any further advice Aled always responded very quickly to my telephone calls/e-mails.

Have you seen the outcome you were hoping for?

I have not been invested for a full year in a portfolio since my intial contact with Aled last summer, but I can say that to this present time, I am very satisfied with the service being given. I feel that my investments are well managed and I look to the future with confidence that they will achieve the financial stability that I am hoping for.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Review of my pensions

How has Aled Phillips helped you?

Reinvesting two pensions on a better platform.

Have you seen the outcome you were hoping for?

Still going through the process but absolutely seemless so far.

What could they have done better?

I cannot think of one thing.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Neath Port Talbot

What were the circumstances that caused you to initially look for an adviser?

Pending early retirement. Investment planning Tax efficiency

How has Aled Phillips helped you?

I spent a long time researching for a chartered company that could advise me on my very specific retirement and investment needs. having spent 30+yrs in banking as Director for Wales, I am well aware of the pitfalls of poor advice. If you think paying for a professional is expensive....try using an amateur!!!! Great advice, good service, customer centric, compliant, and easy to deal with.

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

Being a busy professional, Aled is not always able to answer the phone immediately. He never fails to return my calls however. Always same day

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My investments were with a large national firm. I found that the return on my investments were poor and the charges made by them were very high. Mr Philips was recommended to me.

How has Aled Phillips helped you?

We are 80 and 79 years old. We have a son who will need to have his future finances and housing planned for him. Aled Phillips looked at the investments in place and found them contrary to our future requirements. he explained the situation every step of the way.He re arranged the whole strategy.At our request is in contact with our other son, who will be looking out for his brothers finances when we are no longer able to do so.

Have you seen the outcome you were hoping for?

It is early days yet but yes we are happy with the portfolio set up.

What could they have done better?

At this stage we are happy with the way that Mr Phillips has handled our business.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

Had to seek advice on investing my Tata steel pension

How has Aled Phillips helped you?

He gave me the information on what risks were involved, options available and I felt confident in his ability to help me in this important financial decision I was having to resolve.

Have you seen the outcome you were hoping for?

Due to market issues and timing of my investment not really , but it is a long term investment after all

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Manchester

What were the circumstances that caused you to initially look for an adviser?

I was with a different financial adviser with St James Place. I contacted Yodelar to review the performance of my portfolio as I was concerned about the charging structure. Yodelar recommended Aled Phillips.

How has Aled Phillips helped you?

Aled reviewed both my wife’s and my investments, are income needs, are inheritance planning particularly with respect to our disabled son. Aled identified a number of better performing ‘passive’ investments with lower charges. He also identified investments which would be free from IHT, to help facilitate the financial security of our son. Ives investments

Have you seen the outcome you were hoping for?

It’s still early days and we have only started to sell down ISA’s currently with St James Place, to place in the funds recommended. But we are confident with the proposed strategy, which we believe will meet our current and future financial plans, and at a lower cost.

What could they have done better?

At this stage we are very happy with the services we have received.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Cardiff

What were the circumstances that caused you to initially look for an adviser?

Needed advice over my pension options.

How has Aled Phillips helped you?

He listened carefully to my situation and objectives and explained my options clearly and thoroughly.

Have you seen the outcome you were hoping for?

Early to judge financial results but Aled and his colleagues worked quickly to meet deadlines and kept me informed every step of the way. He inspired confidence.

What could they have done better?

Very happy with service so far. Looking forward to the reassurance of a long financial relationship.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was unhappy with the fees, qualit of service, response time, and attention to my account as regards appropriate investments from my current pension provider and having checked their advice online with Yodelar realised the whole package was truly as bad as I had envisaged. I was put in touch with Aled who has been a breath of fresh air.

How has Aled Phillips helped you?

Aled and his team have provided me with a very well researched financial appraisal of our income and expenditure which we thought we had been fairly well on top of until we received his own analysis and slept properly for the first time in a long time! Aled discussed our pension plans and the portfolio we had and agreed we needed an entirely reappraised portfolio. One of the key investments was into a fund run by one of the investment groups I had seen on the Yodelar website and another was of Aled's recommendations.

Have you seen the outcome you were hoping for?

It is shaping up that way yes, although Aled pointed out the immediate future is looking rocky post-Brexit or whatever we call the current hiatus but that we are well provided for going forwards.

What could they have done better?

Compared to Smith & Williamson Nichae are a God-send and I literally cannot find fault to any degree in what Aled and his team have done for us. If I was to write a review of Smith & Williamson it would take a month and I would not recommend them to my dog.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

Planning for early retirement.

How has Aled Phillips helped you?

Aled was recommended to me by a good friend. I needed an IFA to assist me with retirement and pensions planning. I was immediately impressed with Aled's professionalism, he is also a very affable individual who makes you feel at ease and gives you confidence through his obvious knowledge and thorough, but easy to understand, explanations of the best options available to you. He appears very honest and open and I feel he has my best interests at heart and I would thoroughly recommend him.

Have you seen the outcome you were hoping for?

Yes, so far so good. Everything is running in line with the plan Aled prepared. I am in regular contact with Aled and his support team.

What could they have done better?

Nothing really, Aled was recommended to me and has totally lived up to the recommendation.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Inherited a large sum from relative & needed advise for long term financial planning.

How has Aled Phillips helped you?

Aled advised me to find the right investment strategy for the future and advised me on ongoing investments as well as ongoing financial planning.

Have you seen the outcome you were hoping for?

I’ve been very happy with the outcome of Aled’s advise and have seen a significant dividend on my investments.

What could they have done better?

I spent months researching the market, and indeed saw many other advisers,some independent some some not. In the end Aled proved to be way and above the best, in terms of advise, care and professionalism.

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Recently widowed

How has Aled Phillips helped you?

He has advised me with my husbands pension and Isa savings

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I have no suggestions as I am impressed by Aleds approach and care since meeting him

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement, investment advice.

How has Aled Phillips helped you?

Excellent advice on long term financial planning.

Have you seen the outcome you were hoping for?

Too early to tell.

What could they have done better?

Nothing

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Neath Port Talbot

What were the circumstances that caused you to initially look for an adviser?

We needed advice before making a decision on retirement.

How has Aled Phillips helped you?

He was very patient in explaining the issues to consider and then helped us to see the options so that my wife and I could make the right decisions about our future financial provision.

Have you seen the outcome you were hoping for?

Yes. We have been very satisfied to date and have every reason to believe that what has been set up for us will provide the level of support we will need into our retirement.

What could they have done better?

It is hard to think of anything that Aled could have done better for us. He was very thorough in dealing with some tricky issues arising from the pensions and investments.

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Neath Port Talbot

What were the circumstances that caused you to initially look for an adviser?

My husband and I were considering retirement from our employment. We contacted the website unbiased.com and Aled promptly responded to our request to meet him for an initial meeting.

How has Aled Phillips helped you?

At the first meeting, Aled listened carefully to our circumstances and explained how he might be able to help. We were given an understanding of how he could help us with financial planning and he reassured us that he would not consider taking us on as clients unless it was to our benefit. He made it clear that he was not selling a product to us. At no point did we feel he was trying to ‘get business’ from us. Rather he was there to serve us and to help if he could. After the initial meeting, Aled met with us on several occasions in order to have a clear view of our circumstances. He then offered suggestions that we felt had been considered with care. At no point were we rushed or pressured to make a decision. Aled made sure that we understood the choices we had and explained his advice carefully. In the initial stages there were considerable details that needed to be ironed out with the pension provider. Aled helped us to move through the process step by step. We have been very impressed with his honest, trustworthy and considerate manner.

Have you seen the outcome you were hoping for?

We have now retired and we are delighted that Aled is our financial advisor. He is always available if we have queries. I don’t think we could have found a better advisor. We have been so pleased with the careful work that he has done for us. Aled genuinely cares for his clients and seeks the best for them

What could they have done better?

I don’t think he could have done anything better. He is very professional and efficient, but also personable and kind. He takes his role as an advisor seriously and acts with integrity and honesty. We feel very fortunate to have him as our financial advisor.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Neath Port Talbot

What were the circumstances that caused you to initially look for an adviser?

My recent health has been poor.I have received a lot of medical treatment and treatment is ongoing.I therefore decided to unlock my pension and needed to be in charge of my own future.I am over 55 years old so the option was available to me but I needed expert financial advice.I contacted many advisors by telephone and by the internet.My choice was Aled and the company he represents Financial Solutions Wales.

How has Aled Phillips helped you?

Aled initially asked all the right questions when I first spoke to him.He helped boost my confidence and made me feel comfortable.My faith in human nature had been restored.He helped with all procedures and clearly communicated each step of this.All the disadvantages of leaving my current scheme where explained and the benefits of choosing another.It was totally my decision on what to choose.No pressure was applied.Each case is taken on it's own merit and individual requirements.

Have you seen the outcome you were hoping for?

I am more than happy with the benefits my new scheme offers.My pension assets are now flexible and will not be lost on death.This was a clear worry of mine due to my health.I now have peace of mind and I am in control of my tranfer fund.

What could they have done better?

I would like to be in a position to make a constructive suggestion, even a critical comment referring to part of the service provided.I personally have in the business world found this useful.However I cannot do so.The whole process ran like a well maintained Rolls Royce. There were no hiccups or evidence of a spluttering BMW.Just a first class service.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

I wanted advice in relation to pension drawdown and options with a private pension scheme as I was considering early retirement.

How has Aled Phillips helped you?

Aled understood what I wanted to do and explained the different options available to me in a clear and understandable way. Aled was able to confirm that the course of action I wanted to take was financially viable for me and in my best interests.

Have you seen the outcome you were hoping for?

Initially I have the outcome that I wanted. However this is still in the early stages and more time will be required to answer more fully in respect of this question. However I am very satisfied thus far with the services and advice that have been provided by Aled.

What could they have done better?

I do not have any suggestions at this current time.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for specific advice on the suitability of a Transfer Out of a Defined Benefit Pension Scheme and wanted to speak to someone who had achieved Chartered status.

How has Aled Phillips helped you?

After a comprehensive fact find Aled provided me with a pros and cons of transferring out of a DB scheme into a DC scheme. He gave me all the information I needed on which to base my decision.

Have you seen the outcome you were hoping for?

Yes - I'm completely satisfied with the outcome as it has given me the flexibility and control of my pension investment that I wanted by recommending a suitable product in which to hold them.

What could they have done better?

No suggestions as Aled provided a seamless, professional service throughout the transfer process and now manages my funds for me on an on-going basis.

Review from verified client

October, 2018

Overall

Service

Advice

Value

Based in Vale of Glamorgan

What were the circumstances that caused you to initially look for an adviser?

Final Salary Pension Transfer - Legal requirement.

How has Aled Phillips helped you?

Aled guided me through the process in a clear and professional manner explaining each stage of the process.

Have you seen the outcome you were hoping for?

To date I am happy with my current investments and comfortable in the knowledge that periodic reviews of the investments are taking place.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

WE HAD LOST A LOT OF MONEY ON A BAD INVESTMENT WITH A SO CALLED FINANCIAL ADVISER.

How has Aled Phillips helped you?

MR PHILLIPS ADVISED US ON SAFE INVESTMENTS, WITHOUT HAVING TO PAY INCOME TAX.

Have you seen the outcome you were hoping for?

NOT YET.

What could they have done better?

NOTHING. MR PHILLIPS WAS MOST THOROUGH IN ALL DEPARTMENTS

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

Early retirement.

How has Aled Phillips helped you?

Financial advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Ceredigion

What were the circumstances that caused you to initially look for an adviser?

I wasn't happy with St James' Place lack of advice.

How has Aled Phillips helped you?

Good overview and future planning.

Have you seen the outcome you were hoping for?

It's going well so far.

What could they have done better?

Expense is always a consideration!!

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Vale of Glamorgan

What were the circumstances that caused you to initially look for an adviser?

To invest.

How has Aled Phillips helped you?

He was amazing helped us so much with no pressure and explained every thing so we could understand.

Have you seen the outcome you were hoping for?

Yes thank you.

What could they have done better?

He is just amazing so no nothing better

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Newport

What were the circumstances that caused you to initially look for an adviser?

Impending Retirement planning with need to secure most efficient way to benefit from recent Pension freedoms with specific reference to personal circumstances.

How has Aled Phillips helped you?

In a calm , reassuring manner,take time to understand all personal issues are accounted for and understood in reaching the best possible outcomes for the whole family.

Have you seen the outcome you were hoping for?

As a result of this advice I am completely satisfied and impressed with all pension outcomes delivered by Aled and as a family have greatly benefitted from his personal service.I highly recommend him.

What could they have done better?

In view of first class service received,no suggestions for improvement necessary.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Cardiff

What were the circumstances that caused you to initially look for an adviser?

I wished to retire early (at age 57) and wanted advice on my three defined benefits schemes.

How has Aled Phillips helped you?

Aled provided me with an excellent understanding of the pensions options available, and helped me decide on what would best work for me, my wife and my family. He is always available to answer my questions and is patient in talking these through to ensure I am clear on any matter before I move on to the next stage of any discussion.

Have you seen the outcome you were hoping for?

Yes, I have reinvested one of my DB schemes into a SIPP and am keeping my other two DB schemes in place for guaranteed income during retirement. I now have both an element of guarantee as well as real flexibility with my new SIPP. The exact outcome I was hoping for.

What could they have done better?

I genuinely don't feel there is anything that Aled could have done better. I have been delighted with both what he has done for me and also the way that he has gone about it.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for advice with our pensions and frustratingly had gotten nowhere in 5 months with a London firm.

How has Aled Phillips helped you?

He quickly grasped our complex financial situation, compiled the necessary paperwork for us to read and sign and advised us of the most beneficial pension investments for our particular situation. He explained succinctly and simply without using too much jargon so we understood exactly where we stood at each stage of the process giving us choices all the way.

Have you seen the outcome you were hoping for?

Yes, we now have a full understanding of the path of our retirement planning and Aled has explained fully how it works and what to expect, giving us that nice warm fuzzy feeling, whereas previously we were totally in the dark.

What could they have done better?

There's honestly nothing he could have done better. Having experienced previously 'another' who didn't explain anything, asked lots of questions and after 5 months put us on a 'waiting list' the service Aled gave us was no comparison. He was way better than the London firm we'd tried previously.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Neath Port Talbot

What were the circumstances that caused you to initially look for an adviser?

My British Steel pension was changing significantly.

How has Aled Phillips helped you?

he carried out a full evaluation of the transfer value and options.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

We required a better return on our investment portfolio and advice on our retirement and pensions.

How has Aled Phillips helped you?

He arranged a portfolio to maximize our returns and is giving us ongoing advice on our retirement and pensions based on our own personal needs.

Have you seen the outcome you were hoping for?

Yes we have just had our first annual review and are delighted at the returns on our portfolio. With Aled's help and advice we are looking forward to a secure retirement.

What could they have done better?

Nothing. We are delighted with all aspects of Aled's help and advice.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

As a single parent I was concerned that if I died my Pension would go back into the "Pot" with my current Pension provider and not passed on to my Daughters. I had just turned 55 and was considering taking a lump sum to give to my Daughters.

How has Aled Phillips helped you?

Aled went through all the various options and I am pleased to say that my Daughters are now provided for in the event of my Death and should I live a long life I will be financially secure. My Pension was transferred to another company with an almost identical level of risk for an almost identical return but with the knowledge that my Daughters would be looked after in the event of my death.

Have you seen the outcome you were hoping for?

I feel much more relaxed about my future and the future for my Daughters. I went to Aled for advise and had a main objective of ensuring that in the event of my death my Daughters would receive financial support. I have had that objective realized but also the knowledge that my own Financial future is also catered for.

What could they have done better?

I have nothing but positive feedback for Aled. I could not have asked for a more professional service and his friendly attitude makes him very approachable.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

I needed appropriate expertise to invest my pension pot into an income draw down facility. My experience with Financial Solutions Wales, and in particular with Aled Phillips has been good. I have found Aled to be knowledgeable and efficient and I am quite happy to recommend his service to others.

How has Aled Phillips helped you?

Aled understood my need and has provided the necessary the support I required.

Have you seen the outcome you were hoping for?

I am comfortable with the outcome.

What could they have done better?

I am fully satisfied at this point.

Review from verified client

May, 2018

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

We were looking to increase the dividends on our savings portfolio by increasing our risk. Also we required retirement and pension advice.

How has Aled Phillips helped you?

We have developed an excellent relationship with Aled over the past year and are confident he understands our personal financial requirements and acts accordingly to give us the best possible returns.

Have you seen the outcome you were hoping for?

Yes we have just had our first annual review and are delighted with our returns this past financial year. We are also continuing to receive Aled's advice regarding our retirement and pensions income.

What could they have done better?

We really cannot think of anything he could have improved on. His advice is always clear, he is always at the end of the phone if required and we know he keeps a close personal check on our finances at all times

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to explore the possibility of transferring my occupational pensions.

How has Aled Phillips helped you?

He gave me excellent advice but also made me aware of the possible disadvantages of transferring out of my scheme.

Have you seen the outcome you were hoping for?

Yes. After a few meetings with Aled, I was confident that his advice had my best interests as his priority.

What could they have done better?

So far, there is nothing that I have been dissatisfied with.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Previous adviser was expensive and the gains did not always justify the charges.

How has Aled Phillips helped you?

He is Welsh speaking which helped a great deal.

Have you seen the outcome you were hoping for?

This review is far to early in my dealings with Mr Aled Phillips to give him an opportunity to show his capabilities.

What could they have done better?

Nothing at this stage.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Neath Port Talbot

What were the circumstances that caused you to initially look for an adviser?

HAVING DECIDED TO EXIT MY CURRENT FINAL SALARY SCHEME I WAS LOOKING FOR A COMPANY THAT COULD DELIVER EXPERT ADVICE, WAS CHARTERED, AND COULD TAILOR A PACKAGE TO MY VERY SPECIFIC REQUIREMENTS.

How has Aled Phillips helped you?

TOOK SEVERAL LENGTHY MEETINGS TO UNDERSTAND MY CURRENT AND FUTURE NEEDS. WAS EXTREMELY PATIENT THROUGHOUT AND ASKED A LOT OF THOUGHT PROVOKING QUESTIONS. METICULOUSLY ASKED ME TO RECONFIRM AT EVERY STEP TO CLARIFY UNDERSTANDING.

Have you seen the outcome you were hoping for?

I NOW HAVE A PENSION FUND THAT PROVIDES FOR MY EARLIER THAN ANTICIPATED RETIREMENT, AND COVERS MY SPOUSE AND FAMILY FAR MORE ADEQUATELY THAN EXISTING PROVIDER.

What could they have done better?

FUTURE BUDGET PLANNING SEEMED A LITTLE IRRELEVANT AS I HAVE LITTLE IDEA OF MY FUTURE INCOME OR EXPENDITURE (FROM 2019 ONWARDS)

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Neath Port Talbot

What were the circumstances that caused you to initially look for an adviser?

Ending of my long standing DB pension scheme and wishing to seek possibilities of early retirement.

How has Aled Phillips helped you?

Aled enlightened me on my pension options to attain an early retirement and also how to maximise my current savings portfolio.

Have you seen the outcome you were hoping for?

The investment enrolment and transfers have been flawless to date, time will tell with the rest.

What could they have done better?

Aled has not disappointed, I cannot recall at any point where I felt let down. Aled is very responsive to any contact I make with him.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Caerphilly

What were the circumstances that caused you to initially look for an adviser?

looking to bring several old frozen pensions together and improve the return on the investment.

How has Aled Phillips helped you?

He totally understood my requirements from our first meeting and arranged the transfer to Old Mutual which is now giving me a much better return and security for the future.

Have you seen the outcome you were hoping for?

in one word YES.

What could they have done better?

Not really the only delays in the whole process were due to the original pension providers being slow to react to information requests

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Powys

What were the circumstances that caused you to initially look for an adviser?

Moving home.

How has Aled Phillips helped you?

replied to my google search.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

Aled has been super in moving our investments,so now, at retirement age we have monthly income.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Newport

What were the circumstances that caused you to initially look for an adviser?

Having had very bad financial advice in the past, I was somewhat sceptical in using a company that I frankly knew nothing about, however when I asked Aled if he could supply references and endorsements, he was more than happy to do so. Having just sold a small business I needed straightforward, no nonsense advice given at a level that I could understand. This company ticked all the boxes and I am extremely happy with the advice and investment plan provided by Aled and I look forward to a long and mutually beneficial relationship.

How has Aled Phillips helped you?

He advised me what pension plans to surrender and re-invest and was completely honest about the ones he could not improve on.

Have you seen the outcome you were hoping for?

More than.

What could they have done better?

So far, very little.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for long term financial advice.

How has Aled Phillips helped you?

He met us, we explained what advice we needed, Alex understood what we were after immediately, and gave the appropriate advice.

Have you seen the outcome you were hoping for?

We are extremely happy with the outcome.

What could they have done better?

I don't think we can fault our advice.

First impression from a user who is not yet a client

June, 2017

Overall

Please provide a brief comment about your experience with Aled

Aled is a Welsh speaker which is important to me and my wife. He was clear in that he could provide and compared it with that we received from our present financial advisor.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Caerphilly

What were the circumstances that caused you to initially look for an adviser?

I needed financial advice on pension/ drawdown and saving for retirement.

How has Aled Phillips helped you?

He gave me all the options that I needed to consider, gave me time to think about them.

Have you seen the outcome you were hoping for?

Definatly, I feel far more relaxed knowing what I've just done.

What could they have done better?

Nothing he's was on the ball and more importantly Aled totally loves his job. He clearly loves the investment side of things and it shows with his work

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Ceredigion

What were the circumstances that caused you to initially look for an adviser?

We found Aled when my husband was due to retire. Aled took us under his wing, and explained what we needed to do, then he got on with the job of investing the pension pot. Aled not only loves his numbers, but he enjoys helping people sort out their finances at a very critical time in their lives .

How has Aled Phillips helped you?

As explained above, Aled took us on when my husband retired. Y.

Have you seen the outcome you were hoping for?

Yes! We have only just started retirement, but everything has been explained, so we sit back and let Aled take the strain.

What could they have done better?

He couldn't have done anything better!

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has Aled Phillips helped you?

Helped me make the right decision.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I don't know

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Being over-charged for sub-standard advice and customer service that was poor.

How has Aled Phillips helped you?

Over the 30 years of my career, I have been supported by a number of personal financial advisers. Aled is the best of them all. His knowledge is considerable, his approach is considerate, imaginative and thorough - and his honesty, transparency and integrity in all of his business dealings is remarkable. If you are looking for someone to help you with your hard-earned income and investments, I have no hesitation in strongly recommending Aled.

Have you seen the outcome you were hoping for?

Yes, very much so.

What could they have done better?

There are always opportunities for improvement!

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

Finishing work and planning for inheritance.

How has Aled Phillips helped you?

Sorted pension where I can share the benefits with my wife and daughter.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

As I'm nearing retirement, I was looking for specific advice regarding where to invest my pension pot. Although it was invested via another company, their high charges prompted me to look for an alternative.

How has Aled Phillips helped you?

Aled took the time to understand me and my financial goals. He didn't just rush into things, but got to know me and my circumstances before advising. Then when it came time to select the financial products, Aled explained how they worked, their history and why they were best for me. The most important thing Aled has done is to give me peace of mind about my financial future.

Have you seen the outcome you were hoping for?

Although it's too early too tell, regarding the growth of my investments, I feel comfortable that Aled has selected the most appropriate funds for me.

What could they have done better?

I don't think Aled could do anything better. I think he's got it pretty much spot-on!

Aled's reply

Thanks for the feedback Lynne, and I look forward to helping you in future.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement age and needed a full financial review and advice regarding my private pension options, especially in relation to my continuing in full time employment beyond retirement age.

How has Aled Phillips helped you?

From the outset I felt that Aled had a good understanding of my personal needs and circumstances, especially when reviewing my financial situation in relation to the pension fund. Following an extensive review Aled provided a clear and concise breakdown of options available to me which I easily understood and gave me full confidence in his advice. I am constantly informed on developments and I feel comfortable in the knowledge my finances are in good safe hands.

Have you seen the outcome you were hoping for?

I am extremely satisfied with the level of service being provided by Aled, especially the ongoing reviews and advice. I am more than happy with my pension arrangements as a result of Aled's advice. It is also worth mentioning that Aled was up front with his fees from the very beginning so I knew from the outset what the fixed charges are - and very competitive !.

What could they have done better?

Aled is a knowledgeable and professional financial adviser . I have been more than pleased with his individual service and would highly recommend him. He showed genuine interest in my financial affairs from the very first meeting and has gone the extra mile to ensure I have the best pension options available to me.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

I took early retirement from teaching.

How has Aled Phillips helped you?

He advised me on what to do with my pension taxfree lump sums as well as other pension monies.

Have you seen the outcome you were hoping for?

It is early days as we have only been running for 1 month, but I am very confident that we are very much on the right track.

What could they have done better?

Aled has been a professional from the outset and I really can't think of anything hje could have done better.

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

Due to retire next year and my finances in a bit of a mess having held various private pensions over the years.

How has Aled Phillips helped you?

Aled collected everything together and gave me a clear way forward that has given me peace of mind for my retirement.

Have you seen the outcome you were hoping for?

Very much so. Aled provided a clear cash flow analysis for my retirement.

What could they have done better?

I can't think of anything

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

Professional advice on managing my private pension. Primarily a pension review and income/expenditure planning in relation to outstanding mortgage.

How has Aled Phillips helped you?

Great independent financial advice tailored to my individual needs and circumstances. His advice and pension breakdown has been invaluable and I am now happy in the knowledge my pension is being individually monitored.

Have you seen the outcome you were hoping for?

I am more than happy with the recommendations which I was given and am now happy my pension arrangements are suited to my future needs.

What could they have done better?

Nothing !

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

My partner and I haven't had a local financial adviser since we moved to Pembrokeshire 10 years ago. We were aware that generally pension discussions with a professional were now overdue and specifically, we wanted to know of any financial implications Brexit might have on our funds.

How has Aled Phillips helped you?

Aled works very hard preparing proposals based on a comprehensive analysis of the market, making sure he gives you the best advice possible. Aled presents these to you in a clear and straightforward way. After discussing and then agreeing with his recommendations, Aled arranged and completed all the paperwork. On a personal note I find Aled very approachable, nothing is too much trouble and he's always happy to go over anything (after meetings too) if you are not sure or don't fully understand something. It is fantastic to have total faith in your financial adviser.

Have you seen the outcome you were hoping for?

Absolutely. We've been given the confidence to retire on dates outlined by Aled, knowing that our pension funds won't fall short and we'll be able to maintain our standard of living.

What could they have done better?

I really can't think of anything. I would certainly recommend him to friends and family.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

As I am recently retired I needed advice on my pension options.

How has Aled Phillips helped you?

He understood my needs and explained everything very well and I felt confident with his advice.

Have you seen the outcome you were hoping for?

I was very happy with the documentation I received and it explained everything clearly. I am very happy with my pension arrangements.

What could they have done better?

All aspects of our meetings with the Financial adviser were excellent.

First impression from a user who is not yet a client

March, 2016

Overall

Please provide a brief comment about your experience with Aled

Warm and friendly discussion of needs. Knowledgeable advisor, providing useful information regarding future possibilities and a way forward.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Ceredigion

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has Aled Phillips helped you?

Aled completed a thougther assessment of my situation and came up with a viable solution to my private pension requirements. Aled has is also in the process of advising me on my isa investments.

Have you seen the outcome you were hoping for?

Early days yet as only entered funds early January 2016.

What could they have done better?

Nothing

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Wanted advice re my personal persion.

How has Aled Phillips helped you?

Assessed my financial needs & explored & explained all the options Kept me up to date with what was being done.

Have you seen the outcome you were hoping for?

Yes - & I feel happier that I've made the right decision.

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Monmouthshire

What were the circumstances that caused you to initially look for an adviser?

My wife and I have recently had our first son and wanted to ensure that we are investing sensibly for the future.

How has Aled Phillips helped you?

Assessed our investments and provided advice and guidance on our mortgage, shares, pension and life insurance.

Have you seen the outcome you were hoping for?

Yes. We're really pleased and are confident that we now have sound investments in place. Aled provided a thorough and professional service. He took the time to understand our personal circumstances and take us through the suitable options available to us.

What could they have done better?

Nothing

Review from verified client

February, 2016

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

I wanted advice on investments and savings.

How has Aled Phillips helped you?

His advise was excellent.

Have you seen the outcome you were hoping for?

Yes i am more than pleased with the results so far.

What could they have done better?

As already stated, at present I am more than satisfied with the progress of my inestment

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement and seeking advice regarding investments and savings to secure an income in retirement.

How has Aled Phillips helped you?

By facilitating a secure investment and income on retirement.

Have you seen the outcome you were hoping for?

Following advice I have invested in a product more suited to my needs in retirement.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

I needed advise on how to manage money left to my kids from their grand parents.

How has Aled Phillips helped you?

Aled was able to look at where I had put the money several years ago, and found the best solution to split it between them and where to put so that they would benefit the most from growing interest etc.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Aled was very helpful and explained everything to me in a language I could understand. I was then able to make the best possible choice for my kids.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Swansea

What were the circumstances that caused you to initially look for an adviser?

I neede to consolidate. My finances.

How has Aled Phillips helped you?

He explaind my options very clearly, listened to my requirements and advised me appropriately.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Advice was excellent

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to plan my finances.

How has Aled Phillips helped you?

Aled suggested ways of investing some of my surplus income long term.

Have you seen the outcome you were hoping for?

I was happy with the service.

What could they have done better?

Nothing

First impression from a user who is not yet a client

November, 2015

Overall

Please provide a brief comment about your experience with Aled

Aled came across as a very professional helpful and friendly advisor who seemed to be knowledgeable about the products offered.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new property and required mortgage advice. This led to reviewing my income protection and critical illness cover.

How has Aled Phillips helped you?

Aled was extremely helpful in offering advice and provided simple explanations to someone who isn't money minded!! Had much better advice than from specific banks/building society.

Have you seen the outcome you were hoping for?

Mortgage offer has been provided and house purchase is going through.

What could they have done better?

Nothing. He was excellent

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Carmarthenshire

What were the circumstances that caused you to initially look for an adviser?

Declined a mortgage at the final stages by Natwest and needed professional help and advise quickly.

How has Aled Phillips helped you?

He found us the best mortgage to suit our needs.

Have you seen the outcome you were hoping for?

The mortgage has now gone through thanks to Aled. He took control and did all the admin work and kept me and my wife updated throughout.

What could they have done better?

Nothing. Completely satisfied with the service

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Cardiff

What were the circumstances that caused you to initially look for an adviser?

Aled has helped us with all of our financial planning requirements including savings and investments, insuring ourselves and protecting our income and assets and most recently mortgage help and advice.

How has Aled Phillips helped you?

Aled took time to get to know us and understand us; our financial situation now and what we want from the future. He tailored his advice to our circumstances and at all times ensured he was commuicating clearly and conscisely. He takes a holistic view to financial planning which we found really helpful. He's helped us through some of the most important milestones in our lives such as buying a new home, insurance for renting a property and savings advice.

Have you seen the outcome you were hoping for?

We have an affordable mortgage and we take confidence in the fact that we're protected against undesirable events such as unemployment and serious illness.

What could they have done better?

I genuinely don't think Aled could have been any more thorough. We're very happy with his service and will continue to use him for our own financial planning needs as well as recommend him to family and friends.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

My husband and I met Aled for mortgage advice on a Saturday morning in his office by the Sunday he had a product for us,nothing and I mean nothing is too much trouble for him and he really gave us 100%, even for our meagre mortgage. Highly recommend. !!

First impression from a user who is not yet a client

February, 2015

Overall

Please provide a brief comment about your experience with Aled

Aled has been fantastic, he's gone over and above to help my partner and I. I would absolutely recommend him.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

Very polite and explained in details about the insurance and all the benefits .ttok through the process smoothly without much of a hassle for me as I am busy with my work

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

- Aled was very friendly and helpful. - He was patient and polite. - He gave me a number of related options for what i needed.

What could they have done better?

- It was my initial meeting and he did his very best to advise me.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Oxfordshire

How has Aled Phillips helped you?

Very knowledgeable about the mortgage market, especially as the mortgage I need isn't straightforward. Replies to emails and texts straightaway.

What could they have done better?

Nothing

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

I use Aled for my buy to let as well as residential mortgages and have found the service second to none. I am more than happy to recommend his services to both colleagues and family and will only be using Aled for financial advice in future.

What could they have done better?

Nothing

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

Aled was extremely helpful and knowledgeable about current products. Although our circumstances were not standard he negotiated and set us up with an ideal product. We will be definitely be going to him again.

What could they have done better?

Nothing, really. He was available at all times which is always handy for small queries.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

I have been going to Financial Solutions Wales for the last 5 years and Aled has been advising me for the last 2 years. The mortgage advice I have received has been for both re-mortgaging my property and to Buy to Let mortgages. Aled has provided me with a list of variedoptions to consider in each of my mortgage applications, which has allowed me to save significantly on my monthly repayments and agency fees etc. I will continue to use FSW and Aled's expertise in the future

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

I found my adviser to be very professional, highly knowledgeable and an excellent communicator. All these traits made my time with the adviser easy and efficient to give me the best advice I could as quickly as he could.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Swansea

How has Aled Phillips helped you?

Aled was extremely knowledgeable and pleasant to talk to, he explored all possible avenues for me in my quest for a mortgage and I felt confident that I could exercise the utmost confidence in him and his advise. In this instance for reasons out of Aleds control, I could not obtain a mortgage, but I will certainly return to him in the near future when my circumstances have improved.

What could they have done better?

I do not think he could have done much better, he was open, transparent and honest, he did exactly what he said he would do.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

My wife and I were absolutely delighted with what Aled did for us when trying to find the best mortgage on the market when buying our new home 6 months ago. His communication was excellent, and have since recommended him to family members who are currently in the process of moving, and wouldn't think twice of using him again in the future.

What could they have done better?

Nothing. Impressed all round.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

Aled is very switched on about the latest options and products but can still explain things in terms that are easy for a layman to understand.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

Very flexible in approach. Puts Client at ease.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Carmarthenshire

How has Aled Phillips helped you?

We found Aled to be personable and approachable and felt comfortable discussing our financial circumstances and requirements with him. His knowledge of mortgage products on offer was excellent and he explained the risks, charges, fees etc. in detail, so you knew up front what all the costs would be. He worked extremely hard on our behalf and kept us informed at all stages. Aled provided a very professional service and I woiuld have no hesitation in recommending him.

What could they have done better?

Very pleased with the advice given and can't think of anything more he could have done.

Review from verified client

September, 2014

Overall

Advice

Service

Value

Based in Swansea

How has Aled Phillips helped you?

Aled and the guys at FSW are very professional whilst having a sincere and informal approach. From phone call to arrange an appointment I was provided with a list of all the documents they would require to help with the mortgage application. Communication was excellent through out and everything from email to text messages was used to keep in touch, which suits a busy lifestyle. Both my mortgage and life insurance were arranged and completed in just two visits, which was help, as well know how hard it is to get time off. Aled was very empathetic to my requirements and his jargon busting plus handouts were a great help to refer to when reiterating the information to my partner who could not attend the appointments.

What could they have done better?

I found Aled to be approachable, contactable (even late on a Friday evening), helpful and the whole process was smooth and painless. I don't know how this process could be improved as there is nothing to improve on.

Review from verified client

September, 2014

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Based in West Midlands

How has Aled Phillips helped you?

Aled gave us clear options with regards to our first mortgage. As we will be relocating in near future, we decided that we will wait until then to take out our first mortgage. We felt under no pressure to make a decision and he gave us all options both now and for the future. Aled went through all the risks and benefits involved in purchasing an investment property and we now have a clear plan for property purchase in future. As we both have very busy working lives we will certainly be back to see Aled for financial advice in future, and would be more than happy to recommend his services.

What could they have done better?

In our opinion the help we have had has been excellent, and we can not think of anything more that he could have done.

Review from verified client

June, 2014

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Based in Carmarthenshire

How has Aled Phillips helped you?

Aled is exceptionally knowledgeable and offers a superb service. He is informed and up to date on all the new products on the market and listens well to what I said I thought I wanted and offered lots of choice and information. Highly recommended!

What could they have done better?

I cannot think of anything Aled could do better and have already recommended him to friends and family.

Review from verified client

June, 2014

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Based in Carmarthenshire

How has Aled Phillips helped you?

Aled was very helpful and was very professional. He was able to make sure we had the best life insurance that would safeguard us and our son if something was to happen. Very impressed with the way he handled it and the speed in which things were sorted out.

What could they have done better?

To be fair I could not criticise Aled as an advisor because he was brilliant. I will be seeking advice off him for mortgage in the near future

Review from verified client

May, 2014

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Based in Carmarthenshire

How has Aled Phillips helped you?

I find Aled extremely approachable and explained the ins and outs of the whole mortgage process to me in great detail. As i prefer to do business in my first language (Welsh) Aled was more than happy to oblige! I would recommend Aleds services for mortgages and protection to any friends or family. We encountered a few issues throughout our purchase but Aled was quick to put us at ease and ironed out the problems immediately.

What could they have done better?

Nothing as far as I'm concerned the service and advice is fantastic!

Review from verified client

May, 2014

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Based in Carmarthenshire

How has Aled Phillips helped you?

As a property developer i refer all of my buyers on to Aled at FSW as well as my own mortgages. I find that the service that I receive is second to none with quick turn around times of mortgage offers and my buyers are all happy with the service they have revived. With regards to my own mortgages and protection I have found Aled again to be very efficient and explained the full process in detail and updated me accordingly from application to completion. I refer any friends and family members on to Aled and FSW as a whole. I have also recently had an auto enrolment report done by Aled and the team at Financial Solutions Wales which was concise and allowed me to make firm decisions with regards to my budget going forward.