Reviewed for

Insurance and Protection ( 7 )

Mortgages ( 19 )

Investments and Savings ( 1 )

Reviewers' assets

£500k+ ( 1 )

£100k - £200k ( 1 )

( 1 )

Up to £50k ( 11 )

Client reviews

Review from verified client

May, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

Gavin has been fantastic in helping us through the mortgage process, no matter the time of day or night. He has been on hand to answer any query and always tried to find the most suitable solution for our needs. I can't recommend him highly enough.

What could they have done better?

Happy with everything.

Review from verified client

April, 2015

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Based in Gloucestershire

How has Gavin Hughes helped you?

Gavin was recommended to me and I have to say he is worth the recommendation. He was absolutely honest from the start and I was always kept up to date with the progress of my application. I sincerely believe that without Gavin this would have been a long process. If you are looking for a honest, reliable and on the ball adviser you should look no further and speak to Gavin. Thank you

Review from verified client

March, 2015

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Based in East Sussex

How has Gavin Hughes helped you?

Gavin was helpful, informative, friendly and supportive throughout the process of my mortgage. I needed a loan to take my property over into my sole name following divorce. Gavin listened to my requirements and found me exactly the right products. He also helped me through the paperwork for the property transfer. This was my first experience using a financial advisor and I couldn't have been happier. I wouldn't hesitate to recommend Gavin 100%!

What could they have done better?

Nothing. Really, nothing.

Review from verified client

March, 2015

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Based in London

How has Gavin Hughes helped you?

What has been incredibly helpful is that Gavin gives a personalisecd service and genuinely makes you feel like you are his number one priority. I am always kept up to date on his own accord with no prompting from myself. As a Part time investor (and full time doctor )have been using mortgage brokers for some time now. I have found that the biggest issue is constantly having to chase up the progress of mortgage applications,which is often tedious, arduous and can be fruitless at times. gavin on the other hand keeps me up to date with emails and texts on weekends and in the evenings. Furthermore what really drew me to his service was that he was very honest and open. When i approached him to find a mortgage i explained that i was also seeking the help of another broker. Both of them came back to me and the second broker seemed to offer a better interest rate. Gavin very helpful and honstly said that i should go with them as despite ringing around, scouring the internet and looking on his 'all of market' database he could not find a deal to match. He did give me some advice which was to clarify mortgage details with the new broker. Needless to say the other broker unfortunately had overlooked some details and had mistakenly found an unviable mortgage product. Thanks to Gavin i was saved from unnecessary fees and wasted time on a project that needed a swift turnaround. I would definteily recommend Gavin as a mortgage broker.

What could they have done better?

To be perfectly honest there really isnt much more i can ask froma broker. He is fast, efficient and meticulous with detail.

Review from verified client

February, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

Always keeps me well informed, great knowledge of products, and good advice.

First impression from a user who is not yet a client

February, 2015

Overall

Please provide a brief comment about your experience with Gavin

Review from verified client

February, 2015

Overall

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Value

Based in Cornwall

How has Gavin Hughes helped you?

Excellent communication and service, I would definately recommend

What could they have done better?

Nothing

Review from verified client

January, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

Gavin found me a great deal on my mortgage, he was very approachable and professional, I would recommend him to anyone.

Review from verified client

January, 2015

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Based in Cambridgeshire

How has Gavin Hughes helped you?

Quick to respond to queries. Didn't hassle me trying to sell products I didn't want, but made me aware of what was on the market.

Review from verified client

January, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

Gavin made the whole process clear and stress free, he explained all our options clearly so we could make an informed choice. Gavin is easy to talk to and very patient we felt no pressure to buy just like we were recieving good advice . I would defiantly recommend Gavin

Review from verified client

January, 2015

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Based in Gloucestershire

How has Gavin Hughes helped you?

Full marks to Gavin, he helped through every step of setting up my Mortage. To be honest I think Gavin did more than he was paid for, he gave me the Mortage I needed at a cost that suited my buget. He got back to me every time I had a problem and ensured it was sorted even when it wasn't part of his remit. I would recommend this advisor to anyone, he paid attention to detail and made sure my Mortage went through in just over 6 weeks which was amazing considering the complexity of my situation. What more can I say, he is just very good at his job and honest. An excellent advisor and thanks for everything.

What could they have done better?

I don't think he could have done anymore

Review from verified client

January, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

Gavin was thorough and kept us informed every step of the way. He was constantly in touch everytime there was a development and is extremely knowledgeable. Thank you so much Gavin you have been brilliant.

What could they have done better?

Not applicable. Top notch service that I cannot possibly fault

Review from verified client

January, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

Gavin kept us informed of our options and application progress throughout. He was professional and dedicated in finding the right product. I would recommend his services for anyone.

What could they have done better?

I could not fault his service.

Review from verified client

January, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

When I first contacted Gavin I found his manner very reassuring as his personality was very professional but friendly and he seemed genuinely interested and helpful. He's very easy to talk to and took time to make sure I was fully aware of all the options available to me, his patience is impeccable and time was not an issue. His knowledge is vast therefore I felt I was receiving the best good advice, he was able to answer all my enquiries without hesitation.

What could they have done better?

At this moment in time I don't have any suggestions on what he could do better as my dealings with him went smoothly and the outcome was exactly what I'd wished for.

Review from verified client

January, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

This was our first mortgage and Gavin explained everything to us in great detail and in a way that was easy to understand. He was readily available to answer my many questions and was easy to contact. Really friendly guy and knowledgeable in all types of mortgages.

What could they have done better?

There was nothing that needed improving Gavin did everything that was asked of him.

Review from verified client

January, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

Gavin was thorough and very professional when dealing with my application. Would not hesitate to use his services again

What could they have done better?

N/a

Review from verified client

January, 2015

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Based in Cornwall

How has Gavin Hughes helped you?

Gavin was very knowledgeable regarding the products on offer to meet our requirements. Gavin was very reliable in responding to our enquiries promptly and provided quality guidance on the completion of our application. Personal service provided.

Review from verified client

January, 2015

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Based in Hertfordshire

How has Gavin Hughes helped you?

He is very polite, reassuring when you are stressed which you need at a stressful time, helpful, knowledgeable. Always available at the end of the phone. I would recommend his services to others.

What could they have done better?

I cannot fault Gavin with the service he gave me.

Review from verified client

January, 2015

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Based in Dorset

How has Gavin Hughes helped you?

Gavin made a thorough and swift search for the best product for us and provided us with several options. His requests for the appropriate mortgage documentation were clear and straightforward and as a result the whole transaction proceeded very quickly and easily without a hitch.

Review from verified client

January, 2015

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Based in Avon

How has Gavin Hughes helped you?

Our advisor Gavin was very efficient all the way through the process, he advised us of all the different services available. We discussed in detail our personal circumstances so we could decide the right product for us. Not only did we get the best rates available but he also went over and above his role to make sure the mortgages and house purchase went through smoothly. We were also advised on our Life insurance, we are now fully covered in all aspects. We really appreciate his help and would recommend him to all our friends.

What could they have done better?

At this time, I can not think of anything.

Review from verified client

January, 2015

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Based in London

How has Gavin Hughes helped you?

When there is a problem, he tries to find the way to sort it out, even over the holiday period.

Review from verified client

January, 2015

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Based in Devon

How has Gavin Hughes helped you?

I have been entirely impressed by the diligence of Gavin Hughes. Every phone call was made on time and each piece of information was explained with clarity and professionalism. This was a first mortgage for me and although I may have been daunted by the task in front of me before speaking to Gavin , he soon put my mind to rest and provided me with a range of options and offered an excellent insight into each product. The whole process has actually been a pleasure for me and I doubt many people say that about getting a mortgage. I would have no hesitation in recommending Gavin Hughes as an entirely professional, knowledgeable and friendly advisor who demystified a complicated area of finance for me and I am also in no doubt (because I have spoken to others since) that he acquired the very best deal for my own circumstances. A first rate operator whose services I will enlist again.

What could they have done better?

I can honestly not offer a response here. The whole approach was exemplary from start to finish.