Reviewed for

Insurance and Protection ( 1 )

Mortgages ( 3 )

Pensions ( 8 )

Equity Release ( 1 )

Investments and Savings ( 14 )

Pension Transfers - Non Specialist ( 1 )

Inheritance Planning ( 1 )

Reviewers' assets

£200k - £500k ( 2 )

£100k - £200k ( 3 )

£50k - 100k ( 2 )

Up to £50k ( 3 )

Client reviews

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Needed professional advice on the most suitable mortgage available.

How has Matt Tilley helped you?

I was extremely pleased with the service I received from Matt. He responded to any queries promptly and efficiently. Would recommended him.

Have you seen the outcome you were hoping for?

Yes. Very happy with outcome.

What could they have done better?

The service was exemplary - no improvements could have been made.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

My retirement took place with many financial management issues. I have several pensions and savings accounts that required expert assistance.

How has Matt Tilley helped you?

Very happy with how Matt helped me resolve lots of questions and look forward to a long term engagement. Will be recommending his services to others.

Have you seen the outcome you were hoping for?

The early signs are very good.......I am confident that we are heading in the right direction.

What could they have done better?

I have no comparison to say how much better Matt could have presented the portfolio we adopted. He is the consummate professional and his approach has been very satisfactory thus far. If I had one criticism of the process is the huge amount of paperwork involved. Very large documents with acres of writing. If this could be reduced and the security of the product/client maintained I am sure we would all be a lot happier.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

When I retired I needed advice on the investment of my pension.

How has Matt Tilley helped you?

He always explains the advice in an understanding way. He is patient and conscientious in his approach.

Have you seen the outcome you were hoping for?

I am happy with my situation and know I can approach Matt for any advice at any time.

What could they have done better?

I have no suggestions to improve team service provided.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Avon

What were the circumstances that caused you to initially look for an adviser?

I wanted to build finance security when I retired.

How has Matt Tilley helped you?

From the beginning Matt has been tremendous in his advice and knowledge and has achieved financial security for me. I recently had a family crisis and asked Matt to visit me and check if my plans were correct. Because of his patient listening manner and knowledgeable advice he helped not only to solve this crisis but actually made family situation better.

Have you seen the outcome you were hoping for?

Financially I am better off which I am very grateful to Matt. Not only in Investments , which have done well, but in personal matters he has been a wonderful help and adviser.

What could they have done better?

I honestly cannot think of anything Matt cold do better, Investments doing well, his advise has been invaluable, perhaps I could say that I wish he would visit every week !!!

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

“Matt is a very personable young man who steered me through advice on pensions. He went over and above his remit by liaising with my solicitor (and quite frankly getting the answers about the pension transfer that my solicitor failed to get!) Having a financial adviser was not what I envisaged, but due to a divorce, it was a necessity. Matt put me at ease instantly.”

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

Matt is always punctual, polite, friendly and well informed. All questions answered with clarity. Never felt pressurised at any time to make a decision due to the need for Matt to attend another customer visit. Felt at ease all of the time and connected with his information and friendly business manner. Have already recommended Matt & Invest Southwest.

What could they have done better?

Can't think of anything that could be improved really, except support a decent football team!!

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

Having known Matt for many years he has always been reliable, friendly and has a good knowledge of financial products and services.

Review from verified client

March, 2014

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

Matt Tilley is professional,understands your needs,a good listener,and offers good advise,and an all round good man

What could they have done better?

In my opinion he is a good all rounder.

Review from verified client

March, 2014

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

Matt has helped both me and my Father for many years Matt is always very friendly, helpful and very professional

Review from verified client

March, 2014

Overall

Advice

Service

Value

Based in Gloucestershire

How has Matt Tilley helped you?

Personable and always ready & willing to assist in queries etc. Have confidence in his approach and explanations.

Review from verified client

March, 2014

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

Very clear and helpful advice, also follows through and responds to any issues raised.

Review from verified client

March, 2014

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

i had complete confidence in Matts advice and would definitely recommend him

Review from verified client

March, 2014

Overall

Advice

Service

Value

Based in Somerset

How has Matt Tilley helped you?

He always explains the advice in an understanding way. He is patient and conscientious in his approach.

Review from verified client

February, 2014

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

Matt explains things and takes time to explain, never rushes me or wanting to get me to sign. But best of all, Matt listens. I don't fully understand about money matters and until meeting Matt I was nervous to discuss with anyone. But because of his sensitive and friendly approach I have no problem in contacting him for advise and actually enjoy meeting with him. Always arrives as planned. What does matt do well? My Investments have made money.

What could they have done better?

To be truthful, I cannot make any comments on what he can do better. I'm very happy as things are.

Review from verified client

February, 2014

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

Mr Tilley is very personable and has a good grasp of risk assessment and application of this on a personal level.

What could they have done better?

Mr Tilley did forget that I had some thoughts of paying charges up front rather than out of my ISA fund. In fairness he would have arranged this if it had been important enough to me and he had advised me of the fact this would maintain my tax free capital in the first place.

Review from verified client

February, 2014

Overall

Advice

Service

Value

Based in Avon

How has Matt Tilley helped you?

Matt has helped me in investing my money wisely. He is a very good and friendly advisor I would certainly recommend him to my friends and family.

What could they have done better?

I cannot think of anything he could do better