Reviewed for

Insurance and Protection ( 2 )

Pensions ( 51 )

Equity Release ( 3 )

Retirement income (annuities, drawdown) ( 44 )

Auto Enrolment ( 1 )

Investments and Savings ( 95 )

Pension Transfers - Non Specialist ( 4 )

Inheritance Planning ( 15 )

Long Term Care ( 6 )

Pension Transfers - Specialist ( 3 )

Financial Planning ( 36 )

Financial Mentoring ( 5 )

Financial Coaching ( 1 )

( 1 )

Reviewers' assets

£500k+ ( 17 )

£200k - £500k ( 26 )

£100k - £200k ( 12 )

Up to £50k ( 6 )

£50k - 100k ( 4 )

Client reviews

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Steve Midgley helped you?

High quality advice and understanding of my priorities

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

January, 2024

Overall

Please provide a brief comment about your experience with Steve

Never contacted me

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

It's along long time now that I was first introduced to Steve and never had the slightest inclination to make a change.

How has Steve Midgley helped you?

We set a target to retain and a target for my draw down Both of which in the main he has achieved

Have you seen the outcome you were hoping for?

Given the difficulties of late over which neither Steve or the Company have any control over the answer is absolutely

What could they have done better?

Given Steve has no control over Wars, Bizarre appointments for PM and a Bank crisis................. Nothing!

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was passed on to Steve Midgley by my previous adviser when he retired.

How has Steve Midgley helped you?

Steve Midgley has helped me understand the the financial system.

Have you seen the outcome you were hoping for?

Yes I feel secure with the advice given.

What could they have done better?

No complaint.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Wanting to invest and needing reliable advice

How has Steve Midgley helped you?

Always happy to chat and Steve always gives helpful unbiased advice with suggestions of various options for me to consider

Have you seen the outcome you were hoping for?

Yes I have

What could they have done better?

Nothing really

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Retirement of our existing adviser

How has Steve Midgley helped you?

Yes very nuch

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

nothing

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My investments were scattered. We wanted to bring them together on one platform.

How has Steve Midgley helped you?

By putting everything on one platform, and organising income for us. As well as dealing with tax issues.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Many years ago, when I took early retirement

How has Steve Midgley helped you?

Steve understood my innocence in the financial world, and identified my needs.. He is approachable and friendly, and explains financial situations clearly.

Have you seen the outcome you were hoping for?

Difficult to say, as pandemic and change of chancellor brought havoc to financial world.

What could they have done better?

Really don’t know.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I was coming up towards state retirement age and needed help with my private pension and other investments

How has Steve Midgley helped you?

He gave me very good advice on how to invest my pension fund and also improved a previous investment of money formerly in an ISA

Have you seen the outcome you were hoping for?

Generally speaking, given the difficult economic circumstances during this period - about 10 years - the returns have been in line with expectations

What could they have done better?

Not much that I can think of

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Need to save for retirement

How has Steve Midgley helped you?

Advice and guidance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Steve contacted me

How has Steve Midgley helped you?

Sorted my pension fund

Have you seen the outcome you were hoping for?

Yes done a great job

What could they have done better?

Nothing just perfect

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

as a retired IFA of 12 years, i wanted an adviser that gave impartial, up-to-date information, tax advice & information in a easy explained manner

How has Steve Midgley helped you?

existing pension planning

Have you seen the outcome you were hoping for?

yes

What could they have done better?

the advice works!

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

For peace of mind that the right decisions are made.

How has Steve Midgley helped you?

Management of my pensions

Have you seen the outcome you were hoping for?

Understanding the world's financial state, I am still awaiting an improved outcome.

What could they have done better?

.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Steve Midgley helped you?

Advice on making our money work for us safely

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

My husband contacted Michael Bell many years ago and when he retired he transferred us to Black Swan and Steve has been so kind to me now I am on my own.

How has Steve Midgley helped you?

I feel he is at the other end of the phone or computer when I need him

Have you seen the outcome you were hoping for?

Yes, very pleased with the way my finances have performed in these uncertain times.

What could they have done better?

I can't think of anything!

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Steve was recommended to my husband when our financial advisor retired.

How has Steve Midgley helped you?

He has listened patiently and advised accordingly when I needed help.

Have you seen the outcome you were hoping for?

Yes - he’s kept me solvent!

What could they have done better?

I don’t really think there is any improvement needed.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I had equity from a property sale to invest.

How has Steve Midgley helped you?

I had no experience in financial investments and Steve kept it all very easy to follow.

Have you seen the outcome you were hoping for?

Not at the moment as its a long term investment.

What could they have done better?

Nothing, I was very pleased.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

My previous financial adviser joined this company. He had looked after my affairs for about 30 years.

How has Steve Midgley helped you?

By giving constructive advice re my retirement and funding it

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I do not think so

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Needed a professional to handle my investments

How has Steve Midgley helped you?

Always ready to answer a specific query

Have you seen the outcome you were hoping for?

On-going

What could they have done better?

Nothing

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Low interest rates and static investments

How has Steve Midgley helped you?

He has kept us closely informed of the situation as it applies to us

Have you seen the outcome you were hoping for?

No but this past year has been very turbulent and difficult

What could they have done better?

Not sure

Review from verified client

December, 2022

Overall

Value

Service

Advice

Based in London

What were the circumstances that caused you to initially look for an adviser?

Reaching a certain age, we realised we needed to get a clearer picture of our portfolio of savings and property in order to ensure our plans for a comfortable quality of life when we retire.

How has Steve Midgley helped you?

Steve has been able to help us gather together various plans from previous employments as well as advise on new savings & investments planning appropriate to our incomes & retirement expectations.

Have you seen the outcome you were hoping for?

The last few years have obviously been tricky but we're confident that Steve and the team at Black Swan have our best interests in mind and we know we can rely upon their quality advice.

What could they have done better?

Can't think of anything else they could have done for us.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Having my savings looked after by a reliable adviser ...

How has Steve Midgley helped you?

Steve has helped me to understand the procedure and the safety of my money to be well looked after and safe ..

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing ..

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Whilst still in work Steve helped me plan for the future

How has Steve Midgley helped you?

Been there from helping before retirement and most importantly helping me since I retired

Have you seen the outcome you were hoping for?

Given the up's and downs of the financial system.....Bank crisis...Covid....Recent turmoil caused by the present Government the answer is Yes

What could they have done better?

I am not aware of anything

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Isa investments

How has Steve Midgley helped you?

Suggested new funds for isa

Have you seen the outcome you were hoping for?

yes

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Needed help

How has Steve Midgley helped you?

His advice was extremely helpful

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Good as is

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Retirement and pension

How has Steve Midgley helped you?

He has advised and clearly explained investment

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can’t think of anything

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Mortgages and pension.

How has Steve Midgley helped you?

Steve always gives very sound information on all aspects of my needs. He also never over complicates the information so that is ideal for me. Trust is so important.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

I could not manage to make the investments on my own - I did not understand what would be the best companies to invest in, therefore I needed assistance.

How has Steve Midgley helped you?

He has advised me and I know he is always available at the end of the phone.

Have you seen the outcome you were hoping for?

Yes, I have been very pleased with the results he has obtained for me.

What could they have done better?

I don't think they could have been improved

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Lack of expertise on my own part

How has Steve Midgley helped you?

Guided me through the various options in regard to my pension pot and set up all the various outcomes with complete competence. Conducted periodic updates reviewing the progress of the funds

Have you seen the outcome you were hoping for?

Generally speaking despite the difficulties of the last few years the outcomes have een satisfactory

What could they have done better?

Nothing comes to mind

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I have been a client of BSFP since 2011

How has Steve Midgley helped you?

I needed to switch a fund that was closing on my drawdown plan & wanted to know a suitable replacement Steve & team arranged the fund switch

Have you seen the outcome you were hoping for?

yes, early days the new fund holding up well

What could they have done better?

nothing, they are all reassuring

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed qualified assistance to ensure my long term financial stability but without undue risk with Steve Midgeley's assistance this has been achieved. The prevailing conditions do not help anyone with investments but as Steve always says you have to take a long term view and he is correct.

How has Steve Midgley helped you?

I have answered this in my narrative in respect of the circumstances that brought me under the Black Swan umbrella and into Steve's sphere of activities. In various forms I have been enjoying the security and experience of this organisation for around 20 years and have never felt other than well served.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that would have brought much betterment to me because of my aversion to risk.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

When I finished my mortgage, and had more money to hand than I’d had before.

How has Steve Midgley helped you?

Steve took over from a previous adviser in a different organisation. From the beginning he gave me confidence that my finances were in good hands. Investments were explained clearly, and admin handled efficiently.

Have you seen the outcome you were hoping for?

Yes, This has gone well.

What could they have done better?

Nothing springs to mind.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Having a lump sum on retirement to invest I was looking for some advice as to my best options.

How has Steve Midgley helped you?

Both my wife and myself have always found that the advice from Steve has been benificial and explained well.

Have you seen the outcome you were hoping for?

Yes, I have been very pleased with the results I was looking for.

What could they have done better?

Nothing I can think of.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Lockdown seemed to be a good time to organise our scrambled portfolio.

How has Steve Midgley helped you?

He has put everything onto one platform, after much patience, persistence, and hard work.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I received monies through inheritance and wished to invest it.

How has Steve Midgley helped you?

Steve has given me some excellent advice and set out different ways to invest. Continually sends out advice.

Have you seen the outcome you were hoping for?

It’s been very rocky lately but yes.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Wanted help with my money. Steve knows what type of investments interest me and advises accordingly.

How has Steve Midgley helped you?

As above

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can’t think of anything

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Both I and my wife had opted for a lump sum at the start of the time we took our pensions and wanted advice regarding investment. We also wished to discuss my personal pension and a small occupational pension of my wife's. The financial adviser we had used previously was not really interested, so we looked for someone more reliable.

How has Steve Midgley helped you?

Steve Midgly took over from our previous Black Swann Financial Planning adviser and carried on advising us in relation to the investments we had made through Black Swan. he has helped us make the right choices in administering our pensions and investments.

Have you seen the outcome you were hoping for?

Yes. We have invested for the longer term and have sufficient savings to boost our income, if need be. If not, then it they will form part of our estate.

What could they have done better?

Nothing.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I did not have one. A friend offered his services; when he retired he recommended Black Swan (who alredy looked after his financial affairs).

How has Steve Midgley helped you?

Visiting my home, monitoring and growing my investments.

Have you seen the outcome you were hoping for?

Still ongoing: so far so good.

What could they have done better?

Relieved me (if possible) of the current most stressful registration of Trusts. (Though they did send a template.)

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

my pension

How has Steve Midgley helped you?

many years

Have you seen the outcome you were hoping for?

in process

What could they have done better?

nothing

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Steve Midgley helped you?

Explained clearly pension options.

Have you seen the outcome you were hoping for?

So far - yes!

What could they have done better?

I can’t think of anything.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Have had a financial adviser for many years but he was retiring

How has Steve Midgley helped you?

Advising re my plan to retire early

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I have had advice from a Financial Adviser for over 40 years, initially because my husband was already doing so.

How has Steve Midgley helped you?

Following discussions, both in person (pre-Covid) and on-line, Stever ationalised my various investments making it all much easier for me to understand.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't think of anything

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Receipt of a legacy prompted us to need advice about the best way to make the most of this.

How has Steve Midgley helped you?

He listened carefully to what we needed, asked appropriate questions about our ethical and lifestyle beliefs and then suggested a way forward.

Have you seen the outcome you were hoping for?

Broadly, yes.

What could they have done better?

Not being experts - how can we say?

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

My previous IFA was retiring and had chosen Black Swan as the company he felt confident to recommend to his clients for their future advice.

How has Steve Midgley helped you?

In 2017 Steve reviewed my existing financial investments and proposed consolidation of former company pensions into two separate schemes because one was a Section 14 transfer with additional tax-free lump sum benefits. Other savings were invested in a Stocks & Shares ISA.

Have you seen the outcome you were hoping for?

Since 2017 the investments have increased in value at a steady rate and will soon be reviewed to provide a regular retirement income drawdown.

What could they have done better?

I cannot think of any improvements I would have wanted.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Have has one for many year to help manage my money carefully

How has Steve Midgley helped you?

Advised on the best kind of investment to meet our requirements.

Have you seen the outcome you were hoping for?

Yes very much so

What could they have done better?

Nothing

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Originally it was for a mortgage many years ago then advice re savings, investments and planning for the future.

How has Steve Midgley helped you?

He looked at our portfolio and risk assessment and ways in which to maximise our growth.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Occasionally a bit slow to reply to emails but that is due to pressure of work load. Always very helpful and goes the extra mile.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

A great feature is how steve and company keep us up to date with progress of our investments very reassuring

How has Steve Midgley helped you?

solid investment advice and keeping us informed

Have you seen the outcome you were hoping for?

yes very good returns

What could they have done better?

we can all do better in life

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

A secure pension

How has Steve Midgley helped you?

Implientation of agreed products and services

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Maybe who knows

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I used financial services to invest my various pensions

How has Steve Midgley helped you?

Always willing to give advice

Have you seen the outcome you were hoping for?

Definitely

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Originally it was for mortgage advice.

How has Steve Midgley helped you?

I have not required mortgage advice in last 5 years. Steve has given me very good advice and explained all aspects regarding my in vestments. Keeping me calm when markets become rocky.

Have you seen the outcome you were hoping for?

Considering all. Yes.

What could they have done better?

N/A

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

One always needs expert help with money and where best to put it.

How has Steve Midgley helped you?

Keeping us in touch.

Have you seen the outcome you were hoping for?

Sort of

What could they have done better?

Maybe more definite advice.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

He found me

How has Steve Midgley helped you?

.Sorted my pension out

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Steve done a great job

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I was concerned about putting my savings in a place where they would be managed properly. Not having the time or knowledge to do this myself.

How has Steve Midgley helped you?

Steve has advised me well I think.

Have you seen the outcome you were hoping for?

I was never overly optimistic given the current financial climate and I keep my expectations low. My investment has grown though.

What could they have done better?

Given the current financial climate and my conservative view of risk, probably not a lot.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Steve Midgley helped you?

Advised on a fund and has managed it since then.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. All good.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Previous IFA retired and I realised that I needed to find a new one. One who would appreciate that I have no head for figures and that my health was unpredictable due to chronic condition.

How has Steve Midgley helped you?

He was patient and willing to explain things fairly simply (or more than once). During a Zoom call he realised that I might benefit/qualify for Attendance Allowance and explained where to apply and suggested people who might help.

Have you seen the outcome you were hoping for?

I am still no good with figures but the ISA and pension pot seem OK. It’s great not to have to concern myself with anything. Thanks to Steve’s suggestion I was eventually able to apply for and was awarded Attendance Allowance, a small but very useful sun as my mobility has diminished.

What could they have done better?

Possibly provided paper copies of some explanations, but these were really work-in-progress that was later spelled out in printed reports.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I was new to the financial world, and needed an expert to guide me through looking after my finances.

How has Steve Midgley helped you?

Steve helped me to look at my circumstances, and financial needs in the future. He always made me feel he really wanted my finances to be positive. I was treated with understanding, and never 'talked down' to, as can happen when you are elderly. He is an expert in the areas where I needed information, and knew how to guide me. I trust his expertise and integrity. Steve responds immediately to any communication, and deals withany requests efficiently.

Have you seen the outcome you were hoping for?

Yes, I am comfortable with my financial life, given the global circumstances.

What could they have done better?

This is difficult to answer, as I am a novice in understanding the financial world, butfrom a personal perspective I can't see how things could improve.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Needed expert advice regarding pensions

How has Steve Midgley helped you?

He talked me through everything that was available and advised on what would work for me

Have you seen the outcome you were hoping for?

Yes thank you

What could they have done better?

Perfect as is

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Our previous IFA retired and recommended Steve as a replacement. We are very pleased by the continuity of excellent service.

How has Steve Midgley helped you?

Steve has assisted us by reviewing and advising on our own financial circumstances over several years. Recently Steve was of great help in helping us plan a secure financial future for my mother-in-law as she entered long-term care.

Have you seen the outcome you were hoping for?

We are very pleased with the first phase of my mother-in-law's care plan, and are confident in the next phase of investing her capital.

What could they have done better?

Not to my knowledge.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Pension. Retirement income and investment opportunities as well as general advice on market trends

How has Steve Midgley helped you?

He made sure that i received a suffient amount of income for retirement and investment opportunitiesy

Have you seen the outcome you were hoping for?

Yes without doubt

What could they have done better?

I am completely satisfied

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Had one for a long time to ensure I managed limited funds wisely. Was recommended to Steve when My previous adviser retired.

How has Steve Midgley helped you?

Advised on an impproved imvestment which has proved to be good.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I lacked the specialist knowledge to make the judgements myself nor did I have the time to rsearch all the issues.

How has Steve Midgley helped you?

Steve gave very sound advice, particularly on the question of whether to go for annuity or drawdown. He has also acted promptly when I have asked for a review.

Have you seen the outcome you were hoping for?

As far as I am able to tell, the various funds that my pension resources have been invested in have performed extremely well and I can look forward to comfortable financial provision to the end of my days.

What could they have done better?

Nothing as far as I can tell.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I had three pension plans with different providers

How has Steve Midgley helped you?

Steve combined the three pensions into one and then moved the combined total to a different company offering the best deal for my particular needs

Have you seen the outcome you were hoping for?

This has provided a satisfactory outcome

What could they have done better?

At this stage of the investment the outcome has been satisfactory

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

He took care of my parents investments, and when I inherited them, he has continued to advise me.

How has Steve Midgley helped you?

Always stella advice.

Have you seen the outcome you were hoping for?

So far, yes!

What could they have done better?

Nothing that I can think of.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

I knew, with my very limited knowledge of financial matters, I would not be able to look after my financial needs. My late husband used a local financial adviser and when he retired we were very happy to follow his advice and transfer to Black Swan and Steve

How has Steve Midgley helped you?

He kept my investments suited to my needs (I am not adventurous and did not want to take risks) and he was able to stay within my requirements

Have you seen the outcome you were hoping for?

Yes - often better than I hoped for - when I saw the FTS as a rollercoaster.

What could they have done better?

I can't think of anything

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Someone to advise on investment and longer term planning

How has Steve Midgley helped you?

Good sound advice with updates and communication.

Have you seen the outcome you were hoping for?

Yes, very pleased so far.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

My wife and I both retired about the same time and took lump sums from our occupational pensions, which we wanted to invest. Also, both of us had smaller/personal pensions, for which we needed guidance.

How has Steve Midgley helped you?

Steve has always been approachable and has given sound advice after carefully assessing our needs and continues to do so, with regular reviews/contact.

Have you seen the outcome you were hoping for?

Yes, everything has gone as we expected and we feel we are in safe hands in our dealings with Steve.

What could they have done better?

Can't think of anything.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed help with my pension investments

How has Steve Midgley helped you?

Sorted the best way forward for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2021