Reviewed for

Insurance and Protection ( 1 )

Pensions ( 20 )

Retirement income (annuities, drawdown) ( 6 )

Investments and Savings ( 17 )

Pension Transfers - Non Specialist ( 6 )

Inheritance Planning ( 2 )

Long Term Care ( 5 )

Pension Transfers - Specialist ( 2 )

Financial Planning ( 4 )

Financial Mentoring ( 1 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 3 )

£200k - £500k ( 3 )

£100k - £200k ( 1 )

£50k - 100k ( 4 )

Client reviews

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

To consolidate my pensions

How has James Elliott helped you?

Given good advice regarding my pension

Have you seen the outcome you were hoping for?

I am starting to see a good improvement

What could they have done better?

N/A

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to try and build wealth prior to retirement

How has James Elliott helped you?

James had a very professional approach when I spoke to him about my current financial situation. His initial illustration was very thorough and informative.

Have you seen the outcome you were hoping for?

I have moved away from wanting to use an advisor at this time, but this had nothing to do with James or his recommendations

What could they have done better?

Nothing that i can think of

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Better plan for retirement

How has James Elliott helped you?

Has helped set goals and investment aimed to achieve the goals in line with my risk appetite

Have you seen the outcome you were hoping for?

Inspite of the current market conditions, returns have been good

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Investing funds

How has James Elliott helped you?

investing, financial planning and pension

Have you seen the outcome you were hoping for?

not yet - 10 year plan

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I consolidated my pension.

How has James Elliott helped you?

He has helped me talk through a few financial issues.

Have you seen the outcome you were hoping for?

Not yet as it is likely to be a long term process.

What could they have done better?

He has missed a Zoom meeting with me.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

The circumstances centred around a rather messy pension situation for us both. We had numerous pensions that were in desperate need of collation and assessment of performance

How has James Elliott helped you?

Effectively gave a robust and productive solution to the above issue (pension collation). It greatly simplified our situation, gave clarity of out turn and gave other financial advice whilst doing so.

Have you seen the outcome you were hoping for?

Simply, yes.

What could they have done better?

Nothing that we can recall. James has always been a first rate communicator, has a balanced view on our life style and doesn't press to put every last penny of disposable income into pensions. We really appreciate this approach and if it hadn't been taken would have left us feeling more negative about our journey with James.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I have multiple income sources and wanted to start thinking about how to plan for early retirement.

How has James Elliott helped you?

James reviewed my assets/ liabilities, current and projected income and expenditure to provide an analysis of my financial future, based on the expectations I had for retirement.

Have you seen the outcome you were hoping for?

Yes I have. James and I had several meetings due to the complexity of my affairs. Over the last two years, we have had regular reviews and updates, where I have felt they are needed. Although it is early days, the recommended Pension investment has also performed well.

What could they have done better?

At this stage, James has done all that I expected. I see this as the start of a longer term advisory relationship.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

The company I had my pension plan with wasn’t very helpful

How has James Elliott helped you?

Gave me a better understanding of my options

Have you seen the outcome you were hoping for?

It’s to early to know for sure but I’m happy so far

What could they have done better?

N/a

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with James

James ensured privacy was given to enable our conversations and the meeting was professionally managed and conducted. I didn't feel under any pressure to make a decision and James very quickly understood my financial situation and future needs. The meeting was punctual and a follow up email was received within two hours of our meeting being completed. Fantastic service and will definitely be using James again.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I have had a financial advisor since I removed funds from an NHS fund, all were very poor and I was referred to this company and my account was taken on by james, great service to date

How has James Elliott helped you?

Helped with investments, private pension and now savings

Have you seen the outcome you were hoping for?

Yea definitely

What could they have done better?

At this time I can’t think of anything that could be improved upon

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I have been ‘enrolled’ with St James’ Place for many years and moved to James as a client when the previous advisor retired

How has James Elliott helped you?

Advice on most efficient way to release some equity when I reached 60 years old and was made redundant

Have you seen the outcome you were hoping for?

Yes. James advised the most efficient method to address this need

What could they have done better?

Nothing really

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

With the idea of purchasing my first property I was looking to put my savings to work to help with the cost.

How has James Elliott helped you?

After a comprehensive review of my financial situation and appetite for risk, James advised on a number of high quality investments to include in a portfolio.

Have you seen the outcome you were hoping for?

Yes - I was more than happy with the performance of my portfolio and successfully purchased my first property in the time period originally planned.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was unhappy with the performance of my previous pension

How has James Elliott helped you?

James consolidated my pensions into SJP and the growth in two years has been exceptional. James also gave me advise on funds to invest in for my sons ISA, also doing exceptionally well.

Have you seen the outcome you were hoping for?

Yes exceeded my expectations

What could they have done better?

Nothing

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I didn’t want to keep my money in a bank, I wanted to invest it to make further income

How has James Elliott helped you?

He gave me advice on how to use my money in the future and in what ways to invest it

Have you seen the outcome you were hoping for?

Yes I have

What could they have done better?

I don’t have any bad reviews

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Receipt of money from may mother's estate following her death. I had no experience of investment and needed advice on the achieving the most efficient tax benefits.

How has James Elliott helped you?

It was his ability to understand my personal circumstances and my long term needs. He is always calm and in no way have I ever felt pressured or mislead on the approach I should take.

Have you seen the outcome you were hoping for?

Yes - my investment experience placed me in the cautious low risk category and this is understood to be a long term investment. I equally know that I can access my money should the need arise.

What could they have done better?

I have been able to contact James during the pandemic and alert to my change of circumstances James is active and responsive. Any questions are swiftly answered.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Having just started my working career after university, I wanted to gain more understanding around investing for my future and ensuring I was saving sufficiently.

How has James Elliott helped you?

James has been excellent since the start. I was impressed with how straightforward and structured the process was to obtain advice and become a client. He was helpful and very good at explaining complex financial things in basic terms for me to understand. He took into consideration the level of risk I was willing to take and provided me with well thought through advice and explained his rationale behind the recommendations.

Have you seen the outcome you were hoping for?

Yes definitely. I feel like I now have a firm understanding of the importance of investing and feel assured that the plan we have put in place is tailored to my individual circumstances.

What could they have done better?

Nothing - James was great from start to finish

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

required efficient investment planning advice

How has James Elliott helped you?

James reviewed our long term financial plans. James gave sound financial advice and recommendations

Have you seen the outcome you were hoping for?

yes

What could they have done better?

n/a

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Investment advice

How has James Elliott helped you?

James has given me friendly and professional advice over several years which has helped my investments to grow substantially

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All has been done very well

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

For a more secured future.

How has James Elliott helped you?

James has been very patient and his advice has always been of high quality. He listens to you and draws plans which suits my risk attitude and goes through them with me thoroughly.

Have you seen the outcome you were hoping for?

Yes, all well so far.

What could they have done better?

James has been superb since he took over, honestly speaking, if not because of him I would have changed the advisor to somewhere else.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Retirement of previous adviser and disatisfaction with recommended replacement. Also, a desire to receive advice in a more pro active manner, rather than being a 'passenger' in my own finacial affairs. This is a view extended to my choice of accountancy and taxation advisors for business purposes.

How has James Elliott helped you?

A swift, timely and thorough overview of fund performance, leading to transfer of portfolio to St. James's Place Wealth Management.

Have you seen the outcome you were hoping for?

Yes, most certainly. Fund value has redeemed losses during transfer period and performed above expectation since.

What could they have done better?

In my view, James and the plan providers have done all that could of been asked for. I would have no trouble in recommending them as ateam and James as an individual; should I be asked.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Wanted to amalgamate a number of pensions and to make my money work as well as possible

How has James Elliott helped you?

Talked through all the options in a clear and honest way

Have you seen the outcome you were hoping for?

the market has been volatile but generally happy

What could they have done better?

not much

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

We had numerous historic pensions that we thought would be better served by amalgamation

How has James Elliott helped you?

James showed us the benefits of pooling the various pensions to perform better

Have you seen the outcome you were hoping for?

Yes. Our yield is out-performing expectation

What could they have done better?

Not much to be honest. James was always proactive and passionate about his work

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I was planning to retire and needed advice on how to make the most of my pension pot.

How has James Elliott helped you?

James talked me about my needs in retirement. I had already drawn up calculations of what monies I would need. He then talked me through the options available, giving me sound advice on the way forward, and helping me with the decision I had to make.

Have you seen the outcome you were hoping for?

Yes I have. When I first started looking at how to access my pension pots, it was mind blowing - where to turn for advice etc. So the outcome, for me, has been what I wanted.

What could they have done better?

I cannot think of anything, and when I've had queries I have always got a quick response.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I wasn't sure what to do with my capital.

How has James Elliott helped you?

Giving advice and spreading the risk.

Have you seen the outcome you were hoping for?

Yes quiet pleased.

What could they have done better?

I really don't know due to the circumstances.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

After a financial settlement from a divorce and selling my business I needed advice for my future investments

How has James Elliott helped you?

James advised a financial projection for future retirement. I needed to know how my investments were going to look both immediate and long term .James was professional and approachable and gave clear projections .

Have you seen the outcome you were hoping for?

Yes I have , the outcome was higher than expected .

What could they have done better?

I have to say James is always available to reassure any questions I have . I am very pleased with the service .

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

We have recently sold our home and wanted to transfer the equity into long term investments and associated pension planning.

How has James Elliott helped you?

James was able to provide helpful advice on the most tax efficient way to invest, both medium and long term and how these monies might be accessed if required.

Have you seen the outcome you were hoping for?

The returns in the first year have been positive and we await further updates over the next few months

What could they have done better?

Understanding different investment vehicles is always a difficult thing to comprehend, especially to the uninitiated, however James has been patient and has been able to explain it in layman's terms which has been very much appreciated.