Mark Heptinstall

Review from verified client

December, 2017

What were the circumstances that caused you to initially look for a legal adviser?

lEGAL HELP.

How has Mark Heptinstall helped you?

Dear Mark, Just a little note to thank you for your hard work in helping me through this very difficult time in my life. It was a pleasure to have you working for me. I would have no hesitation in using your services again or recommending you to friends and acquaintances. Please also say thank you to your collegues and receptionist who have also been very kind. A satisfied client from A Chapman Manchester.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No

Review from verified client

December, 2017

What were the circumstances that caused you to initially look for a legal adviser?

Seeking help in a situation l was not able to deal with without Marks support and advice.

How has Mark Heptinstall helped you?

Mark understood and explained to me in lay mans terms.

Have you seen the outcome you were hoping for?

It ha been a very positive out come.

Mark's reply

Thanks Anne it was a pleasure to assist you!

Review from verified client

April, 2016

What were the circumstances that caused you to initially look for a legal adviser?

Getting divorced.

How has Mark Heptinstall helped you?

His straight forward talking and knowledge was very helpful.

Have you seen the outcome you were hoping for?

The best I could get probably.

Review from verified client

April, 2016

What were the circumstances that caused you to initially look for a legal adviser?

Divorce settlement and harassment advice.

How has Mark Heptinstall helped you?

With efficiency, technical Knowledge and helped make the whole divorce process much less traumatic than it could have been.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Everything was exemplary, I can't see how it could have been any better

Review from verified client

March, 2016

What were the circumstances that caused you to initially look for a legal adviser?

Going through a divorce isn't something that life naturally prepares you for and when young children are involved the emotions run particularly high.

How has Mark Heptinstall helped you?

Mark was recommended to me via a family friend and I am happy to recommend him also. He has an excellent way of communicating the legal jargon into simple terms and also provided a focus on what was important and what was not which greatly helps to reduce the things you naturally tend to worry about. Mark was always one ot diffuse situations, advocate mediation or negotiate settlements without building expensive court fees, barrister fees. Then if you are unfortunate enough to end up in court he is an excellent person to have on your side. His calm and professional manner will get the results with the least fuss.

Have you seen the outcome you were hoping for?

Mark carried me through the entire process enabling me to reach the other side with a modicum of sanity in tact. Both the divorce and child access arrangements were as good as I could have expected. It was Mark's personal skills that managed me through the toughest time in my life.

What could they have done better?

I was, and am still, hugely appreciative of Mark's support. I have a huge amount of respect for him and wouldn't honestly know what to suggest to improve how he supported me.

Review from verified client

March, 2016

What were the circumstances that caused you to initially look for a legal adviser?

Divorce proceedings and family matters.

How has Mark Heptinstall helped you?

Offered very good advice with regard to my divorce and finances.

Have you seen the outcome you were hoping for?

Yes I have.

Review from verified client

February, 2016

What were the circumstances that caused you to initially look for a legal adviser?

Very Complex land issue. To protect my children's large interest, Post divorce. For example, Including unclear wording on court order, left open for challenge from the other side.

How has Mark Heptinstall helped you?

I had confidence in Mark from our first appointment. His Thoroughness, leaving no stone unturned, and delivering information to me in a way I understood. Enabling me to make sound and Just decisions on matters which previously were viewed by others as potentially non beneficial.

Have you seen the outcome you were hoping for?

A vey fair outcome was achieved, far better than expected. Reassuringly Safeguarding all interests.

What could they have done better?

I really cant think of anything to say. It would be very unfair of me to make something up. Mark always replied even out of hours and gave me a quality service.

Review from verified client

February, 2016

What were the circumstances that caused you to initially look for a legal adviser?

I approached Mark in 2010 as I wanted a prenuptial agreement drawn up. I unfortunately have recently had to get divorced.

How has Mark Heptinstall helped you?

He was always very personable and easy to talk to. He explained things in great detail and in a way that was easy to understand. He was very thorough in all aspects of my case and his communication throughout each stage was excellent.

Have you seen the outcome you were hoping for?

The outcome was better than expected.

What could they have done better?

I don't feel that there is anything Mark could have done better

Review from verified client

February, 2016

What were the circumstances that caused you to initially look for a legal adviser?

Difficult marital breakdown due to spouses alcohol abuse. Very stressful and emotional time.

How has Mark Heptinstall helped you?

By being supportive clear understanding of the difficulties keeping in contact every step through the process of divorce. A professional allay as well as a human being.

Have you seen the outcome you were hoping for?

Yes things have been resolved satisfactorily and fairly.

What could they have done better?

I can honestly say mark could not have done better as I feel he is at the top of his profession in respect of marital dispute. He always responded with sound advice to any queries I had.

Review from verified client

February, 2016

What were the circumstances that caused you to initially look for a legal adviser?

Divorce proceedings.

How has Mark Heptinstall helped you?

His expertise in this field made the whole process much easier and more manageable.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

February, 2016

What were the circumstances that caused you to initially look for a legal adviser?

House dispute following seperation.

How has Mark Heptinstall helped you?

Mark provided me with excellent advice and enabled me to keep my children in our family home. He was extremely easy to talk to and approachable and helped to remove a lot of the pressure whilst putting me at ease in what was a very difficult situation.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

I could not fault mark in anyway.

Review from verified client

February, 2016

What were the circumstances that caused you to initially look for a legal adviser?

Breakdown of marriage and desire to formalise that .

How has Mark Heptinstall helped you?

By providing a clear advice from the outset together with a structure as to how we were going to deal with matters.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Chased me less.

Review from verified client

September, 2015

What were the circumstances that caused you to initially look for a legal adviser?

I had been struggling to get settlement owed due to my finances spoke to mark hepptinstall who agreed to take on the case with collecting payment when money was awarded.

How has Mark Heptinstall helped you?

He advised me on the procedures and did a fantastic job despite other parties delaying tactics and got my award quickly.

Have you seen the outcome you were hoping for?

The case has been finalised and I have received my money also the outcome was better than expected.

What could they have done better?

Nothing I am over moon with service I received.

Review from verified client

February, 2015

How has Mark Heptinstall helped you?

My case was a complex family matter and I had previously been advised that it was unlikely my case would be considered but Mark gave me the confidence to pursue my case and highlighted similar cases with successful outcomes. Mark was supportive and professional and consistent in his communication so I was never left feeling that I was not also in control of what is happening.

Review from verified client

February, 2015

How has Mark Heptinstall helped you?

Mark has provided an excellent service. Keeping us fully up to date with matters.

What could they have done better?

Nothing

Review from verified client

February, 2015

How has Mark Heptinstall helped you?

Mark has handled my divorce from start to finish, and has been the voice of reason and legal remedy throughout.

What could they have done better?

With heavy workloads, paying attention to detail can sometimes go adrift. It is very important therefore that the client is also proactive, supporting their solicitor with as much information as possible, as efficiently as possible.

Review from verified client

February, 2015

How has Mark Heptinstall helped you?

Mark took over my case and very quickly got up to speed with the details. I found him to be very knowledgeable and calming . He always listened to what I had to say . I found his no nonsense approach to be reassuring , often in stressful circumstances for me . I had the utmost trust in him and his abilities . He handled himself very professionally in court. All in all I was extremely happy with Mark and would recommend him highly

What could they have done better?

I believe Mark often had too big a workload and my only frustration was that occasionally it was difficult to get hold of him - I accept he had other cases many of which involved court visits . My calls were always returned but it lead to some extra stress when waiting to hear.