Reviewed for

Insurance and Protection ( 4 )

Mortgages ( 1 )

Pensions ( 94 )

Equity Release ( 10 )

Retirement income (annuities, drawdown) ( 37 )

Auto Enrolment ( 1 )

Investments and Savings ( 28 )

Pension Transfers - Non Specialist ( 27 )

Inheritance Planning ( 3 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 20 )

Financial Planning ( 15 )

Financial Mentoring ( 2 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 27 )

£200k - £500k ( 10 )

£100k - £200k ( 8 )

( 1 )

Up to £50k ( 9 )

£50k - 100k ( 7 )

Client reviews

First impression from a user who is not yet a client

April, 2024

Overall

Please provide a brief comment about your experience with Chris

A quick response to my initial enquiry followed by a very useful telephone conversation and a date set for further discussions. So far Chris has seemed as if he would be very easy to work with, with any of my questions answered clearly and patiently.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice on retirement options based on my financial situation

How has Chris White helped you?

Chris helped model retirement for us based on our financial situation

Have you seen the outcome you were hoping for?

Yes it was great to see the model and hear his advice on how we could retire now. He helped consolidate our pension position in to a better managed fund structure.

What could they have done better?

Challenge our lifestyle expenditure a little further to ask further hypothetical quedtions

Chris's reply

Thank you for the review as well as the feedback Yusoff. I am looking forward to working with you and Mariani on your retirement journey. Chris.

First impression from a user who is not yet a client

February, 2024

Overall

Please provide a brief comment about your experience with Chris

Only spoken to Chris on the phone to arrange a meeting. Chris was recommended to me.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

A

How has Chris White helped you?

A

Have you seen the outcome you were hoping for?

A

What could they have done better?

A

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Had to leave our previous adviser as we weren't rich enough !

How has Chris White helped you?

Simplified our investments. Diversified our investments. Reduced our adviser and management charges. Set up an interactive projection of our financial future which made us feel a lot more confident about what we were doing.

Have you seen the outcome you were hoping for?

Investments are in process of being changed over. But have confidence in Chris and his assistant Rachael.

Chris's reply

Steve/Diana thank you for your feedback. I am really glad you are both feeling confident about your financial future. Rachel and I are looking forward to working with you. Chris.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Looking at my options as I get closer to retirement

How has Chris White helped you?

Chris has provided a fully comprehensive financial plan and have consolidated a number of my pensions. Chris was also available at a moments notice to help with advice.

Have you seen the outcome you were hoping for?

Yes, all my questions, concerns have been answered and I feel I am on a good financial plan going forward.

What could they have done better?

Chris has been really helpful I cannot think of anything he could have done better

Chris's reply

Thank you for the feedback Paul, I am glad you and Angie are happy. I am very much looking forward to working with you both. Chris.

First impression from a user who is not yet a client

September, 2023

Overall

Please provide a brief comment about your experience with Chris

Chris seems very knowledgeable, polite and friendly.

Chris's reply

Thank you for your feedback Karen - I am looking forward to working with you and Richard.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I had received a lump sum following a property sale. I had my own ideas about what to do with it but wanted a professional second opinion. I also wanted to know how it would affect my ability to retire before 60.

How has Chris White helped you?

Cris confirmed my ideas were sound and made some other suggestions which I will implement myself. He also used software to project my future finances until age 99 based on early retirement at various ages.

Have you seen the outcome you were hoping for?

Yes - Chris gave me the reassurance I was seeking without pushing me to pay for any more of his services.

What could they have done better?

Nothing.

Chris's reply

Thank you for the feedback Steve, I am glad you were happy with the service provided. Chris.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Numerous work based pensions in need of consolidation.

How has Chris White helped you?

Chris informed me of my options in a manner I found informative and confidence inspiring.

Have you seen the outcome you were hoping for?

The initial transfers appear to be moving smoothly and I’ve visibility of them in their new vehicle.

What could they have done better?

Truth be told I’m entirely comfortable with every aspect of how Chris has interacted with me and supported both myself and my wife.

Chris's reply

Thank you for the feedback Dave, I am glad you and Nikki enjoyed the planning process. I am looking forward to working with you both over the coming years. Chris.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

My husband and I wanted advice and planning for retirement.

How has Chris White helped you?

We are very happy with the service Chris has provided. He was very friendly, helpful and professional. Even though it took me several weeks to gather the information that was required by him, he was very patient. He always responded to my emails and queries promptly and explained things clearly. He carried out full financial assessment based on the information we had provided and created financial reports for three different scenarios which helped us to understand the best possible way to save for the future.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I cannot think of anything.

Chris's reply

Saima. Shahab, thank you very much for the review. I am glad you found the planning process valuable and that you now have a much clearer vision of your financial future. Best wishes, Chris.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Following a sudden bereavement and inheritance I wanted to make sure that my money was well invested for my future and retirement.

How has Chris White helped you?

Chris has kept me very well informed and explained the details of the plan developed. We looked at various scenarios and I now feel in control of my finances and financial future right through and past retirement.

Have you seen the outcome you were hoping for?

In terms of advice and set up yes.

What could they have done better?

I can’t think of anything that Chris could have done better. He’s very communicative and relatable. Im confident that my investments are in safe hands.

Chris's reply

Thank you for the feedback Berni, I am really looking forward to working together.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement with no clear idea of whether I had enough saved or what to do with it.

How has Chris White helped you?

Chris provided the reassurance I needed. I was most impressed that he avoided a one-size-fits-all approach and tailored his advice to my specific circumstances. He was unfazed by my risk aversion and my single-item retirement bucket list.

Have you seen the outcome you were hoping for?

I now have a range of plans to choose from that will meet my needs. I anticipate using Chris's help again to refine the exact course nearer my retirement date.

What could they have done better?

Nothing that I can think of.

Chris's reply

Thank you for the review Paul, I look forward to working with you again in the near future.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer a DB pension and get some sound Financial Advice before doing so.

How has Chris White helped you?

He explained the whole process to me, carried out a full financial assessment and managed my pension transfer.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Looking for advice on transferring vs remaining in a defined benefit scheme and consolidate a number of private pensions. Chris understands the regulations and also the practicalities of this and the best way of dealing with the pension providers.

How has Chris White helped you?

Chris took time to understand my circumstance and took a holistic approach, factoring in a number of different scenarios and what things meant for the rest of my family.

Have you seen the outcome you were hoping for?

Went ahead with a transfer based on the advice and reports Chris provided.

What could they have done better?

Nothing. I was happy with the advice Chris gave and his approach.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Needed advice as approaching retirement.

How has Chris White helped you?

In our financial planning for retirement

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Chris was excellent.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Financial pensions advice

How has Chris White helped you?

Very professional service

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement with multiple pensions schemes

How has Chris White helped you?

Consolidated DC pensions and advised on all pensions.

Have you seen the outcome you were hoping for?

Early days as the benefits should be over many years.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Pension Transfer

How has Chris White helped you?

Chris provided clear and friendly guidance during the process of pension transfer. Chris was quick to respond to any questions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

July, 2022

Overall

Please provide a brief comment about your experience with Chris

I only had a short conversation over the phone but he put my mind at ease and I will be contacting Chris again when the time is right.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Wanted to transfer my final salary pension into a SIPP.

How has Chris White helped you?

Chris evaluated all the relevant information required, to provide an in-depth financial analysis of my situation. This has allowed me to transfer my CETV into a SIPP allowing me much greater freedoms in retirement.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Outstanding service from start to finish.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my pension funds from a final salary pension fund to a different provider in order to facilitate an early retirement.

How has Chris White helped you?

Chris reviewed my expenditure both now and for the future and provided advice on how to manage my finances in order to meet my retirement date plans. Chris provided advice that allowed me to transfer my pension to a scheme that gives me greater flexibility around how and when I draw my funds. Chris and the team provide correspondence in a timely manner and are keen to help in ensuring your understanding of all documentation. I have been very happy with the service provided so far and am continuing to use Chris’s services now and in the future. Many thanks for your time and patience Chris.

Have you seen the outcome you were hoping for?

Yes, the transfer was agreed and has been actioned.

What could they have done better?

Nothing, everything went to plan.

Review from verified client

June, 2022

Overall

Value

Service

Advice

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Was looking to transfer out from a generous DB scheme into a scheme that would become inheritable by my adult children.

How has Chris White helped you?

Chris and the team have been to a great deal of time and trouble to consider my options with regard to long term planning so much so I am now in a position to retire 10 years early!

Have you seen the outcome you were hoping for?

It’s to early in terms of commenting on the investment itself, but am confident that I will be working with Chris for the long haul.

What could they have done better?

Nothing I know of.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Advice regarding pension management into retirement

How has Chris White helped you?

Chris has been incredibly helpful, he has been patient and understanding of us needing help through being unable to complete things online. His advice has been second to none and he made us feel incredibly comfortable. He took the time to explain all options thoroughly and provided guidance on how best to proceed to ensure we were fully informed at all times.

Have you seen the outcome you were hoping for?

Yes, we continue to work with Chris as planned and he is continuing to help us as needed.

What could they have done better?

Nothing, all services have been second to none.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was looking to transfer out of my defined benefit pension fund.

How has Chris White helped you?

Chris contacted me when I looking for someone to assist with this and was really helpful and explained everything thoroughly from the outset. The process of transferring the pension out went smoothly and was largely dealt with by Chris.

Have you seen the outcome you were hoping for?

Unfortunately the market is are little volatile at the moment but due to the in depth financial planning when meeting with Chris we have made long term plans and expect things will pick up and I am not too concerned at this point.

What could they have done better?

A slight issue found with the level of risk of the plan my pension was transferred into not being what was expected was soon rectified after contacting Chris. However, clarification of exactly which plan my pension was being invested into and its level of risk explained during the meeting to go through final details and signing of the paperwork would have been better than finding it was not as expected when receiving the emailed documents.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement and needed a plan

How has Chris White helped you?

Advice on options for retirement

Have you seen the outcome you were hoping for?

Yes although the performance of the investments will tell

What could they have done better?

Nothing really, Chris is responsive, knowledgeable and personable.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We are approaching potential retirement age and wanted advice on when we could achieve our goal

How has Chris White helped you?

Chris has given us the tools to take a realistic stock of where, financially, we are and to provide clear, easy to understand guidance on how we can achieve our aims and objectives

Have you seen the outcome you were hoping for?

Yes, we are very happy with the outcome

What could they have done better?

Don't think so.

Chris's reply

Thank you for the feedback Clive.. Counting down to retirement now.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my Natwest pension out of their scheme.

How has Chris White helped you?

Chris provided comprehensive information to show how our finances would work in the coming years well into our old age. His advice and attention to detail have been extremely good. I had previously taken advice from LV and their advice was dire, there is absolutely no comparison.

Have you seen the outcome you were hoping for?

Yes, my pension transfer is currently being completed.

What could they have done better?

Nothing, Chris has been great, he responds immediately to emails and messages and is extremely efficient and friendly.

Chris's reply

Thank you for the feedback Pam, I am glad you are happy. I look forward to working with you over the coming years. Chris.

First impression from a user who is not yet a client

February, 2022

Overall

Please provide a brief comment about your experience with Chris

I had a free introductory call with Chris. I had called to discuss pension transfers, which we did do and Chris was very helpful in clarifying things for me. However, of the 3 Financial Advisors I have spoken to so far, he is the only one that recommended putting together a financial plan to understand what my aspirations for retirement were, how they matched up with the likely reality, and what I could do to improve things. Having this 'bigger picture' would then help me make all the decisions along the way.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Financial advise regarding pension transfer and investment.

How has Chris White helped you?

He did a full check on our finances and requirements and came up with a few scenarios which we discussed further and came up with an agreed outcome. Very friendly and easy to talk to and has a good team working with him.

Have you seen the outcome you were hoping for?

We are in the early stages of our journey but everything seems good so far.

What could they have done better?

Nothing at this stage

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

To help and advise to transfer my pensions

How has Chris White helped you?

Plenty of advice .a presentation of how my pension will work

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.chris white was very thorough

Chris's reply

Thank you Stuart, I am looking forward to working with you.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Having recently retired we had various pensions and a cash sum scattered around various providers, but no investment strategy or drawdown plan.

How has Chris White helped you?

Chris has reinvested our savings in funds, with a personal risk related profile. Pensions have been consolidated into a single pension, with a change of emphasis on the expected date of claiming.

Have you seen the outcome you were hoping for?

The funds seem easy to monitor which is useful. Long term good results are my expectation, and it’s too early to judge that.

What could they have done better?

Chris has been excellent throughout the process. Any questions or concerns have received prompt, concise replies, even out of hours.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Final salary pension transfer along with looking at potential retirement planning.

How has Chris White helped you?

Chris lead a full independent personal financial review. Thereafter mapped out various scenarios and gave advice against each ones.

Have you seen the outcome you were hoping for?

Yes, I have moved a pension and I am working towards putting other things in place to secure a appropriate retirement for my family and I.

What could they have done better?

They reacted to all of my requests

Chris's reply

Thank you for the feedback Trevor, so pleased you are happy. I am looking forward to working with you over the coming years.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

I had a large pension which I was considering transferring. I thought it was the best thing to do, however I needed to gain advice to make sure it was right for me and my family.

How has Chris White helped you?

Chris and his team did a full assessment of me and my family, including my income and expenditure through to the risk profile of my current investments. This process enabled Chris to get to know me and provide suitable advice.

Have you seen the outcome you were hoping for?

Yes. I thought I knew what was best, however gaining the insights of an expert, and then for them to plan a path forward made me feel extremely satisfied.

What could they have done better?

Nothing. Communication was great by not only by Chris, but his team.

Chris's reply

Andy, thank you very much for your feedback. We are so glad you are happy, comfortable and confident about the future.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

Early retirement, moving a private pension.

How has Chris White helped you?

Gave detailed advice and was very clear on all options available to myself. Answered all of my concerns and questions adequately. Remained impartial allowing me to make my own decisions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Change in employment circumstances and it was time to take stock of my financial position

How has Chris White helped you?

Planning for the future including into retirement plus maximising investment opportunities

Have you seen the outcome you were hoping for?

Yes, long term financial plans in place

What could they have done better?

Nothing springs to make me

First impression from a user who is not yet a client

September, 2021

Overall

Please provide a brief comment about your experience with Chris

I needed some questions answering regarding pensions, I thought I knew the answers but needed clarification. The information Chris gave was excellent and put across in a measured and common sense way. Although I did not require further advice on this occasion I will almost certainly get back to Chris when I’m getting closer to making decisions. There was no hard sell whatsoever and I would have no hesitation paying for all future guidance. Very pleasantry surprised!

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

To release a final salary pension from my current employer.

How has Chris White helped you?

Chris was excellent. We had several meetings in regards to the decision we were making. He fully explained the process, benefits and risks on moving my pension. The evaluation of our finances to suit our life style up to the age of 99 was very beneficial and helped us make our decision.

Have you seen the outcome you were hoping for?

Yes - pension has been moved which we feel is the right decision for our future.

What could they have done better?

Nothing to build on at this moment in time

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Wanted to cash in an old job pension

How has Chris White helped you?

Investigated & found solutions for everything I requested. Informed & professional about every issue

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Nothing. It was a pleasure to have his service

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Required advice on whether we had sufficient savings and investments for early retirement.

How has Chris White helped you?

Chris reviewed all our pensions and savings and, supported by appropriate software, illustrated how these funds would provide us with appropriate income for early retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Live access to the software tool would be nice though I understand this is proprietary software

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Chris has been my adviser since 2017 after I required advice on combining my pensions so as to take early retirement.

How has Chris White helped you?

Chris provided advice on combining my DB and DC pensions into one investment to allow me to take early retirement.

Have you seen the outcome you were hoping for?

So far despite the impact that COVID19 had on the markets in early 2020 the investment fund set up on my behalf by Chris has performed well and has recovered and is now above its previous levels.

What could they have done better?

Chris has been an invaluable source of support and advice over the last 4 years and I cannot think of anything he could have improved upon.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had previously made a bad investment and received compensation and wanted to use someone reliable who would listen to my concerns without judgement.

How has Chris White helped you?

Chris listened to what I needed and came back to me with options that were clear and presented in a way I understood immediately.

Have you seen the outcome you were hoping for?

Yes I have been very happy with the outcome.

What could they have done better?

I can't think of anything.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Both my wife and I were in the process of retiring ( both with long service final saar pensions) We were both offered enhanced values if we opted out of these respective themes. Chris advised us honestly and showed us several options of investment. To date these have proved very beneficial to us.

How has Chris White helped you?

It took several visits to view different options, before agreeing which options to take up.

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing, given that we were operating under COVID restrictions

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Chris

Excellent initial meeting. Genuinely interested in us and explained everything very clearly. Will definitely go ahead with advice.

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Chris

Friendly, personal but very knowledgeable and professional

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I wanted some advice on my pensions and how to manage these up to and during retirement.

How has Chris White helped you?

Chris helped me by reinvesting one of my pensions and arranging for me to take some cash out of my pension when I reached 55.

Have you seen the outcome you were hoping for?

Yes. So far, so good.

What could they have done better?

Nothing.

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Chris

We have been taking advantage of Chris Whites expertise for four years and continue to be very pleased with his advise. We have recommended Chris to several friends who are also now taking advantage of Chris’s knowledge. I have found Chris to be easily accessible for any questions and he explains the world of pensions and wealth management in an easy to understand way. To sum it up Chris’s advice has helped us to lead the life we are now enjoying. Highly recommend.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I wanted to move my work’s pension into a draw down pension

How has Chris White helped you?

He helped in getting my figures from my previous pension plans and transferring them into a draw down plan

Have you seen the outcome you were hoping for?

At the present time I am happy with how my plan is performing

What could they have done better?

At the present time I don’t think Chris could have done any better

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my final salary defined benefits pension and invest elsewhere which required a financial advisers assistance.

How has Chris White helped you?

He has provided the relevant information we required to make an informed judgment in an impartial manner. He has been extremely thorough in every regard throughout the whole process.

Have you seen the outcome you were hoping for?

Yes I am extremely pleased with the information received and the way it was explained in layman’s terms

What could they have done better?

Nothing

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I’m 50’ish and don’t know when I can retire. The sooner the better but I want to retain my standard of living.

How has Chris White helped you?

I’m confident for the first time that there will be a time when I can retire and it’s earlier than I expected.

Have you seen the outcome you were hoping for?

Yes. I have an age of retirement and know what needs to have to teach this milestone. This is the first time in 50+ years that I have been in this position.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

planning for retirement

How has Chris White helped you?

demonstrated best options for now and the future

Have you seen the outcome you were hoping for?

in progress

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

Early retirement. Consolodation of pensions. Living overseas. Finacial planning through retirement. Purchasing a property back in the UK

How has Chris White helped you?

Ran through various senarios. Was very conservative with the possible outcomes. Transfer of pensions in to a private pension investment vehicle

Have you seen the outcome you were hoping for?

We are still working through the transfer. The results of the strategy is as we had planned

What could they have done better?

Overall, a very good service

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

We were unsure as to how well our pensions had already and would continue to perform, we also knew how we felt with regard to taking annuity or a more flexible approach using flexible draw down, but needed advice before coming to a decision.

How has Chris White helped you?

Chris spoke to us at length about what we wanted our life style to be going forward in our retirement, he outlined our various options, and helped us to feel comfortable with the choices we made.

Have you seen the outcome you were hoping for?

We would be very happy with the outcome Chris has outlined, we understand that we need to be aware that this is a long term process.

What could they have done better?

Chris was extremely professional, polite and patient, giving us time to absorb the information he gave us, answering our many questions, giving us the confidence to proceed with our choices.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Chris White helped you?

He advised on the possibilities available and the best way forward. He was also advised on potential pitfalls

Have you seen the outcome you were hoping for?

So far yes - but very early days

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I was wanting to transfer my works pension and understand the best way to invest.

How has Chris White helped you?

Chris helped me understand my options. He is very friendly and has a way of explaining things very clearly. I feel confident that I am in good hands.

Have you seen the outcome you were hoping for?

Yes - better than I was expecting.

What could they have done better?

I have been happy with the service and advice given.

First impression from a user who is not yet a client

February, 2021

Overall

Please provide a brief comment about your experience with Chris

I contracted Chris to give me independent advise ahead of my retirement concerning a defined contribution pension fund. He was very impartial, knowledgeable and professional and I would recommend him to anyone who is in need of sound financial help.

Review from verified client

December, 2020

Overall

Value

Service

Advice

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Investment opportunity for pension opt out

How has Chris White helped you?

Identified options with levels of risk. Offered advice and explained details with recommendations for my personal profile

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was in a position to take volntary redundancy and being over 55 years old Chris gave me the confidence to plan for early retirement and transfer my pension with confidence and faith.

How has Chris White helped you?

Chris White was very good at explaining with different graphs and examples of planning for my future in early retirement with confidence that my pension would be invested sensibly and outlining different scenarios so that I would be comfortable with my decision to invest in a drawdown pension, Chris also took time to understand my needs and lifestyle plans.

Have you seen the outcome you were hoping for?

I am very happy with the process so far as it is too early to comment,

What could they have done better?

There isn't anything at the moment.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Needed advice on final salary pension

How has Chris White helped you?

Chris helped with his honesty and clear advice.

Have you seen the outcome you were hoping for?

Not yet but I am sure I will.

What could they have done better?

Nothing, the advice was good clear.

Chris's reply

Absolute pleasure Eddie, I will be with you both on every step of this journey.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was not convinced my existing IFA was providing a truly personal service, and found their advice rather generic. My brother had worked with Chris to manage his retirement planning, and spoke highly of the manner in which Chris helped him, in particular the clarity and simplicity in which he explained things.

How has Chris White helped you?

After meeting Chris and reviewing my present situation and wishes for retirement, he worked with me to move my pension pot into a more diverse group of funds, with an eye on costs and returns, and while staying within the original scheme for simplicity.

Have you seen the outcome you were hoping for?

It is early days and COVID is keeping things pretty dynamic. However i am confident of a positive outcome when i need to benefit most from my pension. The lack of real numbers, over the month or so since Chris assisted me, is the only reason i did not score him 5 stars all round.

What could they have done better?

Nothing

First impression from a user who is not yet a client

October, 2020

Overall

Please provide a brief comment about your experience with Chris

Good

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with Chris

Really knowledgeable, friendly guy who has helped us immensely. Would recommend to all.

Chris's reply

Thank you for the feedback Alex, I am pleased you are happy.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with Chris

Prompt service, efficient, knowledgeable and friendly.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

We were both looking at the potential for early retirement

How has Chris White helped you?

By showing us a planned drawdown of our pension to potentially enable us to retire early

Have you seen the outcome you were hoping for?

Not yet as we are still awaiting the formal paperwork to be completed

What could they have done better?

Can not comment yet as the procedure is still yet to be completed

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

To facilitate the transfer of my Pension

How has Chris White helped you?

Chris provided excellent detailed information regarding all aspects of my Pension using very good modelling to explain the details.

Have you seen the outcome you were hoping for?

Yes my Pension has been transferred as required.

What could they have done better?

Nothing of note the transfer process happened quite smoothly despite difficult conditions due to Covid 19.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on pension transfer and investment.

How has Chris White helped you?

He looked at my pensions, and at whether consolidating them all made financial sense.

Have you seen the outcome you were hoping for?

Yes, I'm very happy with the outcome.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Wishing to retire early

How has Chris White helped you?

He carried out a detailed analysis of my financial situation and has formulated a plan for my early retirement. I was especially grateful that everything was easy to understand.

Have you seen the outcome you were hoping for?

Better than I was hoping for!

What could they have done better?

So far my dealings with Chris have been faultless. His relaxed and friendly approach made our meetings an absolute pleasure.

Chris's reply

So glad you are happy Gill. Make that bucket list and enjoy your retirement. See you soon.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I wanted to consider by options for retirement, to ensure that I was able to my family.

How has Chris White helped you?

Chris was very diligent in explaining the various options that were open to me. I wanted to transfer from my company pension scheme, to one that would enable me to have more flexibility in drawing the funds, but also ensure my children would receive the benefit should anything happen to me or my wife.

Have you seen the outcome you were hoping for?

A fund arrangement has been set up, ready for when I decide to retire.

What could they have done better?

No, Chris was very professional in his approach, but also very personal and straight talking in explaining the options, and the ultimate fund we decided upon

Chris's reply

Thank you for the feedback Rob.

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

exploring early retirement options

How has Chris White helped you?

offered clear and balanced advise

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

Review from verified client

May, 2019

Overall

Advice

Value

Service

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Coming up to my early retirement age and wanted to know what my options were & if I could afford early retirement.

How has Chris White helped you?

Great advice and a professional presentation of all the scenarios post age 55

Have you seen the outcome you were hoping for?

Yes, very much so.

What could they have done better?

Couldn't fault him at all.

Chris's reply

Thank you for the review Peter, Enjoy early retirement. Chris.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We wanted to use equity release

How has Chris White helped you?

Chris helped us with equity release. We knew a little about this, but with the knowledge Chris has inthis field, it was very easy to do Chris was extremely professional, very helpful and very friendly, he was a total pleasure to deal with, and we felt totally safe in his capable hands

Have you seen the outcome you were hoping for?

YES

What could they have done better?

Nothing could improve on the service chris gave us

Chris's reply

Thank you for the feedback Jo, it was a pleasure working with you and Graham too. Chris.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has Chris White helped you?

Explained in layman's terms my options and with that I could choose a option that suited me.

Have you seen the outcome you were hoping for?

I have applied for the pension option.

What could they have done better?

I had all the relevant information ready for him so he was able to make a quick assessment. Very pleased and would recommend.

Chris's reply

Thank you for the feedback Chris. Enjoy early retirement.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

The need to plan for future retirement and to access some pension cash

How has Chris White helped you?

We were unsure of our pension options but Chris explained in easy to understand terms and also with a visual software time line which helped us understand our options. We also learnt a lot from Chris which was a lot different to how we thought we knew about our pension options.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, we were very impressed with Chris.

Chris's reply

Mick, Caroline.. Thank you very much for the review. I am glad you are happy with the advice and service provided and I am looking forward to working with you through your retirement. Chris.

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

We are both in our seventies and have a short bucket list of things to do

How has Chris White helped you?

Searched the best mortgage deal to suit our needs

Have you seen the outcome you were hoping for?

Not yet - will do in 3-4 weeks

What could they have done better?

Nothing really

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Equity release

How has Chris White helped you?

By giving us full information so that we could decide the best thing to do.

Have you seen the outcome you were hoping for?

Not as yet because at this moment in time it is not complete

What could they have done better?

He couldn't have done any better as we are very happy with the outcome

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

To set up a personal pension

How has Chris White helped you?

Chris explained how the pension would work and carried out a risk assessment. He answered texts and emails promptly and gave a very professional service.

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Chris couldn’t have improved on his level of service in this matter.

First impression from a user who is not yet a client

January, 2019

Overall

Please provide a brief comment about your experience with Chris

Very good and didn’t charge for the time on the phone. Gave me solid advice. Would use again. Thank you

Chris's reply

Thank you for your feedback Karen.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

We decided to release the equity in our property and needed advice from someone that new the field of expertise.

How has Chris White helped you?

Explained everything and took our present circumstances into account. Ever question I had was explained and answered in full. This put our minds at rest and gave us confidence in the product being offered.

Have you seen the outcome you were hoping for?

Not yet it will take a few weeks to all be sorted, but things are moving along nicely.

What could they have done better?

Chris was fully professional and nothing was to much trouble. I would recommend Chris as he new everything about the product.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I needed some advice on an old company pension scheme.

How has Chris White helped you?

He was able to explain advantages and disadvantages of my options including risks, charges etc.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I needed to review my pension fund.

How has Chris White helped you?

He explained the options, advantages and disadvantages, risks and charges involved clearly.

Have you seen the outcome you were hoping for?

Yes. After considering fully all the information as well as shopping around elsewhere I have placed my business with Chris.

First impression from a user who is not yet a client

August, 2018

Overall

Please provide a brief comment about your experience with Chris

Nice guy very informative easy to speak to. Not pushy of his services which was very welcome.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Consolidating my existing pensions, confirming earliest retirment age and establishing my projected income at retirement.

How has Chris White helped you?

Reviewed my current pensions, transferred pensions to a single pension with lower management funds and significantly higher returns. Provided a financial forecast for retirement.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

NA

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Pension and retirement planning.

How has Chris White helped you?

Chris took us through a series of building blocks to evaluate our current financial position and then that at our selected retirement age. Personal finances are always a protective area and we wanted to use someone that we had complete confidence in when talking about delicate matters. The way Chris steered the openness and transparency of the process gave my wife and I complete confidence. Chris explained things in simple terms and walked us through a presentation of our retirement plan in addition to written backup information. If you want sound honest advice on how to prepare for retirement I wouldn't hesitate in recommending Chris.

Have you seen the outcome you were hoping for?

I would go one bettering say that the plan Chris put forward has exceeded my expectations. Maximising a persons financial benefits into retirement isn't something an individual can do easily. I would like to think I'm pretty savvy on the financial front but I don't posses the experiance that someone like Chris has who can maximise income and advise you on the best way to take your tax benefits.

What could they have done better?

Financial advisors like Chris are bound by the FCA, this is a regulatory body that governs probity within the financial world. As a result there are internal checks/audits that the practice undertakes before submitting their advice to you. Some of the questions asked about personal finances seemed (until I fully understood the governance around financial advice) intrusive. I would add here that this is Chris doing his job and challenging our thought process around finances. So the only constructive advice I would give is explain to the client at the outset that there is likely to be a few questions in the process that may challenge you about your pension pot even though that pension pot is yours. Its perfectly normal.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

The realisation that if I die early the pension dies with me too.

How has Chris White helped you?

It is a daunting prospect after a lifetime of working to suddenly stop without a monthy salary coming into your bank account. Chris fully explained a couple of financial plans he had set up making retirement a possibility should I wish to take it at the present time. The pension I had has now been moved into a fund where I can access the whole amount should I wish to take it.

Have you seen the outcome you were hoping for?

The main objective was to move the pension into a fund so it can be fully accessable. The financial plan Chris put forward also gave financial forecasts on the feasability of retirement. Which I did not think was possible beforehand,I would of just working till 67 probably without qustioning retirement.

What could they have done better?

I am not sure I can think of a constructive comment for this question.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I am preparing for retirement in the next 12 months.

How has Chris White helped you?

Chris looked at my pension pot and asked me to complete an income/expenditure form and from that I could see what my financial position is. He understood what I was looking for and explained everything to me. The most important thing is that my future financial position is very good.

Have you seen the outcome you were hoping for?

Yes. I am clear on what my future looks like and as a result I have decided to reduce my hours to part time. I am very happy with my pension arrangements now.

What could they have done better?

I can't think of anything at the moment.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

to seek advice on my various pensions.

How has Chris White helped you?

put forward a plan that best suited my future.

Have you seen the outcome you were hoping for?

have only just set it up but it seems best suited for my needs.

What could they have done better?

nothing that i can think of

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Retirement plan. Pensionable age and needed advise.

How has Chris White helped you?

Chris was nominated by a friend and has given me an honest assessment of where I am in terms of my pension.

Have you seen the outcome you were hoping for?

Difficult question as only time will tell however, I am very happy with the advise I have been offered.

What could they have done better?

Again a difficult question and really cannot think of anything Chris could have done better.

Review from verified client

July, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Recommended to Chris directly.

How has Chris White helped you?

Friendly and helpful and able to utilise his good product in an understandable way. Considerate to future needs and desires and was quick to work on matters despite a pressing timescale.

Have you seen the outcome you were hoping for?

Yes, gave a range of options to consider and recommended an appropriate solution for the situation at hand at the time.

What could they have done better?

More than happy with the service provided and would recommend to anyone seeking advice in similar circumstances

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

We have most of our capital tied up in two properties which we have owned for many years, improved and extended. We wanted to release a modest proportion of our main residence's value accumulated by increase in its value. We see it as the equivalent of taking profits on the stock market.

How has Chris White helped you?

He found us a very reliable lender (having shown us a list of options) and even procured a slight better rate of interest than he first intimated. He explained the whole process clearly before we committed to it.

Have you seen the outcome you were hoping for?

Yes. We were accepted by our chosen lender and the entire process only took about two months.

What could they have done better?

Not having been the process of equity release before, this is hard for us to say. From the earliest stage we were confident in his approach (he was recommended by our IFA) so we don't think we have a criticism to offer.

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Looking to transfer my pension.

How has Chris White helped you?

He found a suitable company to transfer pension to which was more flexible than my current one.

Have you seen the outcome you were hoping for?

Transfer is still going through at the moment.

What could they have done better?

Nothing i can think of.

Review from verified client

December, 2017

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has Chris White helped you?

Chris was very transparent open and explained everything very well of which I understood.

Have you seen the outcome you were hoping for?

Yes I did and more.

What could they have done better?

Chris couldn't have done anything any better

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Transfer of pension funds.

How has Chris White helped you?

To facilitate the transfer of the pension fund.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing , as he was thorough with his advice .

Review from verified client

November, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has Chris White helped you?

Pension transfer.

Have you seen the outcome you were hoping for?

Yes.

First impression from a user who is not yet a client

November, 2017

Overall

Please provide a brief comment about your experience with Chris

Chris took time to explain the process, charges involved and the implications of any changes I decide to make. Overall first impression has been very good.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I found Chris when looking for pensions advice .

How has Chris White helped you?

Chris looked at my current pensions provision , future lifestyle aspirations and advised on transfer accordingly . Chris is always prompt to respond to questions and adjusted his schedule to suit my availability as we went through feedback and planning scenarios .

Have you seen the outcome you were hoping for?

Yes , so far . Chris’ transfer & Investment advice followed and now its a wait and see !.

What could they have done better?

Chris is very knowledgable in his field, but he also manages to simplify complex terms and options to make things easier to understand as a layman .

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

I wanted to move my pension from my previous employers.

How has Chris White helped you?

He explained everything very clearly and in great detail and showed me lots of illustrations from my anticipated retirement age to later in life.

Have you seen the outcome you were hoping for?

Yes - we talked through various options and found one that will suit my retirement requirements.

What could they have done better?

Nothing

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I needed advice on transferring my pension.

How has Chris White helped you?

He advised me of the various options in laymans terms and clearly explained the benefits and pitfalls of each option.

Have you seen the outcome you were hoping for?

Yes he gave me clear and understandable advice. he only contacted me when I requested it and required no funds upfront of the pension transfer.

What could they have done better?

To be honest I can't think of anything, he did everything I asked and was clear in his communications.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We needed advice on equity release.

How has Chris White helped you?

Chris took time to explain equity release to us No questions were regarded as silly he made sure that we understood and explained in detail.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I think in the circumstances Chris could not have offered us a better service. He organised meetings at a convenient time , offered a nice cup of tea and always had time to explain and advise he then followed up any questions we had asked and came back very quickly with the answers

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Retirement looming and a fairly large sum of money sitting in four pensions. Wary of Financial Advisers i took advice and was told it was the best policy, but where did i find such a professional animal? Mansion Park but more importantly Chris White.

How has Chris White helped you?

Simplicity, no jargon, really easy to talk to and to discuss things we didn't understand, a normal bloke no airs or graces.

Have you seen the outcome you were hoping for?

100% end of story.

What could they have done better?

Absolutely not! Professional, knowledgeable, communicative, understands the importance of the advice delivered and a thoroughly nice person

Review from verified client

September, 2017

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to transfer my pension from a DB Final salary scheme to a DC flexible drawdown.

How has Chris White helped you?

Chris understood my needs and cited some examples of clients that he was currently dealing with who were considering same options. He explained the benefits of the new pension flexible drawdown and also the process and work that he was required to do to justify moving from a final salary scheme to a DC plan.

Have you seen the outcome you were hoping for?

Yes I have achieved outcome I was looking for.

What could they have done better?

Probably could have had a greater explanation of the lifetime allowance and tax implications after reached limit even though that's somewhere down the road at this present time

Review from verified client

August, 2017

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

My husband and I have many years service with one of the leading high street banks and we have 2 final salary pension schemes that we have the option to transfer and benefit from. Very well mportant decisions for us as they are not small figures and we are both younger than the standard retirement age.

How has Chris White helped you?

Provided an E2E service, reviewed our current finances, reviewd and stress tested the cash transfer values offered to us, designed a full investment portfolio for us taking into account that we are risk averse.

Have you seen the outcome you were hoping for?

Yes a detailed Investment plan with low risk And transparency throughout the full process.

What could they have done better?

Probably just a couple more updates prior to providing the final plan. Even if there is nothing to update us on maybe just say all still on track and be back in touch soon.

First impression from a user who is not yet a client

July, 2017

Overall

Please provide a brief comment about your experience with Chris

Very Knowledgeable, helpful and friendly

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Required advice on whether to retain my DB pension which would become payable within the next couple of months or convert it to a draw down option and combine with my DC scheme when that also becomes payable in the next few months.

How has Chris White helped you?

Chris provided the information I needed to make an informed decision.

Have you seen the outcome you were hoping for?

On the basis of the information Chris provided, have decided to combine both pensions into one investment fund and use the drawdown option to fund my retirement which is a more flexible arrangement. As to how successful this will be only time will tell but I am hopeful that my retirement will be a comfotrable one.

What could they have done better?

Can't think of anything Chris could have improved on as he provided the information I required to make my decision in a friendly and informative manner.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

I wanted someone to think about my personal circumstances and advise me with them in mind.

How has Chris White helped you?

He helped me plan for my future - analysed my investments, income, pensions etc. and made recommendations to maximise these going forward.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

He couldn't have done anything better - I am delighted with his service.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Originally, I had an issue with my Lifetime Allowance and need to seek a professional opinion.

How has Chris White helped you?

Chris gave me very sound advice on securing individual protection, but he also very quickly realised that this was not my only issue. He came up with a well thought through plan outlining the advantages (but also highlighting the downsides) of transferring my final salary scheme pension to a draw down scheme.

Have you seen the outcome you were hoping for?

IP 14 protection in place and pension transferred to another provider. I am delighted with the professional service that I have received from Chris. I found his approach to be friendly and professional and I am comfortable that I now have an adviser with who I can work into my retirement.

What could they have done better?

I have no suggestions for improvement, as Chris has delivered exactly what he said he would. I am very pleased with the service I have received.

Review from verified client

July, 2017

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to come out of my final salary pension scheme .

How has Chris White helped you?

He processed my application and secured my investment.

Have you seen the outcome you were hoping for?

It's early days as money only just been transferred but happy it's all gone through so smoothly.

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

We sought advice as my husband was about to retire and we wanted to make sure we would be getting as much income as possible from his pension pot.

How has Chris White helped you?

Chris called on a couple of occasions and explained all the options available in a way that was very easy to understand. Although we had decided a Guaranteed Life Annuity with tax free cash was the way forward for us, he still took the time to explain all options in detail so we could make an informed decision.

Have you seen the outcome you were hoping for?

Chris managed to secure a deal for us that would give extra benefits and still give us a good monthly income.

What could they have done better?

I don't think Chris could have done anymore for us than he did and I would definitely recommend his services.

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Inherited money when husband died.

How has Chris White helped you?

Explained all my options and pointed out best.

Have you seen the outcome you were hoping for?

Too early to say yet.

What could they have done better?

Everything was done so that I could understand it so couldn't be faulted really

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

An ex colleague of mine informed me about "cash equivalent transfer value " on our current final state pension .

How has Chris White helped you?

We talked about my outgoings and savings/pensions and decided the best course of action. The plans were straight forward and easy to understand. The most important thing was to merge my pensions in to a more productive plan.

Have you seen the outcome you were hoping for?

I was overwhelmed with the recommended route to go down and what it means financially.

What could they have done better?

As far as i am concerned everything was perfect.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Considered transferring out of a defined benefits scheme post discussion with a former work colleague who was doing same event and who was a client of Chris.

How has Chris White helped you?

showed possible outcome v current situation.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

cant think of a thing

Review from verified client

April, 2017

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

My final salary pension scheme was closing and I needed to review my pension arrangements.

How has Chris White helped you?

He reviewed my pensions and savings and my aspirations for retirement and worked out a plan based on all these factors. He was very clear and checked my understanding as we went on. Based on his recommendations, we needed an assessment to be completed by a very tight deadline which he did very efficiently. We also required my current pension providers to transfer funds which they have been very slow to do and Chris has had to be very tenacious and has called them at least weekly to get this done.

Have you seen the outcome you were hoping for?

I have been happy with his recommendations.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Drawdown Pension transfer.

How has Chris White helped you?

Understood my objectives and provided me with financial advise that would enable me to achieve my goals. The advice helped me make an informed decision about my future financial affairs and enable me to take control of my retirement fund thus enabling me to retire several years early should I elect to do so..

Have you seen the outcome you were hoping for?

The outcome I was hoping for has been met.

What could they have done better?

It would be a suggestion to have available a bench marking comparison of charges. This would help the client understand value for money and service compared to other financial advisors.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Nearing 55 years of age and looking to take early retirement.

How has Chris White helped you?

Discussed every avenue open to me.

Have you seen the outcome you were hoping for?

Yes and better than I was expecting.

What could they have done better?

I found Chris very approachable and extremely professional and answered all my queries fully.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I was coming up the age of 55 and required advice on pension planning.

How has Chris White helped you?

Chris provided Pension advice for both my final salary scheme but more importantly for options on my Money Purchase. He also provide good advice on life time limits and flexibility plus doing a full risk assessment. Very professional.

Have you seen the outcome you were hoping for?

Not yet the Platform for investment has only just been chosen.

What could they have done better?

No Chris really helpful, easy to deal with, visited me at my home.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I took redundancy after 36 years service and as I am over 55 I wanted to see what the options were for coming out of my final salary pension scheme. I wanted to have control over my pension funds to use now and bequeath to relatives in the event of my death.

How has Chris White helped you?

Chris understood what my objectives were and what I was looking to achieve. He was able to explain what options I had the advantages and disadvantages of each one. He was very considerate and reassuring when discussing the avenues I could take. As a cautious investor, he spent a lot of time explaining the features and benefits of the products and backed this up with other customer scenarios who were in a similar position to me. His patience in supporting me through this decision was exemplary, I took a long time reviewing the paperwork and asked him a number of questions which he was able to address professionally. He is knowledgeable in his field and this gave me the confidence I needed to make that final decision. Chris is very personable and I hope he will continue to be available for me in the future as my circumstances change.

Have you seen the outcome you were hoping for?

I have applied for a product which suits my current and future needs and understand how the product will work for me. When I first explored the options available I was not aware of what was available, Chris has given me more of an insight into how I can make my pension funding suit my needs at any given time in my life. I will need to see how the product performs over the coming years to fully satisfy myself that I have definitely made the right decision however at this moment in time, it has given me the flexibility I wanted and would not have had in my final salary scheme.

What could they have done better?

At this stage, I cannot suggest any improvements in the service I have received.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Pension age and funds relief.

How has Chris White helped you?

Provide great advise and a total review of my pension and the funds . Along with a plan to help deal with my cash release.

Have you seen the outcome you were hoping for?

Yes . Very good advise.

What could they have done better?

Nothing it's all been a smooth process

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

transfer of defined benefit Pension from my employer to a pension Management company.

How has Chris White helped you?

Chris white exceeded my expectation. His Pension knowledge and expertise is vast. His style open and approachable. Provided regular updates throughout the transfer process. The execution was prompt and efficient. (I gained a weeks more financial benefit more than a number of other colleagues who used another IFA.

Have you seen the outcome you were hoping for?

Yes exceeded expectation so far but early days.

What could they have done better?

Very happy that I selected Chris White

First impression from a user who is not yet a client

December, 2016

Overall

Please provide a brief comment about your experience with Chris

Unfortunately I am an expat and Chris is not allowed to provide advice to me

Review from verified client

November, 2016

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Moving a pension.

How has Chris White helped you?

Advised and did the transfer.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Don't know. Seemed to be efficient but I don't know this sector, hence the need for advice.

Review from verified client

October, 2016

Overall

Service

Value

Advice

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Change in employment circumstances and proximity to retirement.

How has Chris White helped you?

He reviewed the three pension packages that I have and put together a coherent explanation of how much of an income each would provide. He also explained the different options that I need to start thinking about when I come to realise each policy.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Generally nothing. He was open and extremely informative. He also answered my questions very well.

First impression from a user who is not yet a client

September, 2016

Overall

Please provide a brief comment about your experience with Chris

Chris was very pleasant to deal with and gave advice freely despite no immediate business opportunity for him - which was much appreciated.

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

Retirement due in 3 months.

How has Chris White helped you?

Gave options available for investment of pension pot.

Have you seen the outcome you were hoping for?

Not yet. Not yet retired but advice was very relevant and met with chosen lifestyle choices.

What could they have done better?

No improvement needed at the present time

Review from verified client

September, 2016

Overall

Value

Advice

Service

Based in

What were the circumstances that caused you to initially look for an adviser?

Wanted a local advisor.

How has Chris White helped you?

Chris talked us through the process after listening to ourneeds.

Have you seen the outcome you were hoping for?

Yes most definately.

What could they have done better?

Nothing that we can think of

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

I had money from a house sale that I wanted to invest safely.

How has Chris White helped you?

He analysed my situation and attitude to risk and provided an excellent investment plan for me. I wanted a cautious investment plan.

Have you seen the outcome you were hoping for?

Well I am extremely delighted as at my annual review I discovered that my money had earned 9.79%, this is my first year of this investment and I had thought that with the initial set up fee and a very unsettled 2016 that I had only expected a small if any increase in my initial investment this is excellent.

What could they have done better?

I can't really think of what to say for this, Chris made appointments to suit me and provided the level of information to suit me and explained everything clearly, so no suggestions on this question.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking for pension advice as I wished to retire and take a pension.

How has Chris White helped you?

Chris listened attentively to my pension expectations and carefully reviewed the financial situation and my circumstances and then offered excellent suggestions and advice with extremely clear explanations. This was all done in a timely fashion and very thoroughly.

Have you seen the outcome you were hoping for?

My pension is now arranged and I am extremely happy with the outcome and the personal service that was given.

What could they have done better?

I am perfectly happy with the service and the outcome. I can only say positive things and will certainly be recommending Chris.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I wanted to consolidate 4 pensions into 1 & take out 25%.

How has Chris White helped you?

Gave me sensible advice on the products available.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I was very satisfied so not a lot really

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I'm 55 and wanted advice on pensions.

How has Chris White helped you?

Consolidate all pensions into one.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing anymore really

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Pension advice, in particular accessing 25% tax free sum and ongoing review until retirement as I have now reached the age of 55.

How has Chris White helped you?

Chris understood what I wished to do and explained the whole process to me in an easy to understand way, with no jargon. He also did a review of all of my pension policies and has totally put my mind at rest in relation to my what my projected retirement fund is likely to look like.

Have you seen the outcome you were hoping for?

Yes, definitely. Chris clearly knows the market and level of risk to take and was able to recommend the right retirement product for me. I like the fact that we will have annual reviews and that I now have a financial adviser who I can trust to point me in the right direction.

What could they have done better?

Nothing in relation to my financial issues.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Looking at pension fund options.

How has Chris White helped you?

Provided clear lines of information on route options, along with risk aversion assessment to enable tailored plans specific for my needs. Provided a clear overview of proposal and any relevant specific details raised answered with clarity.

Have you seen the outcome you were hoping for?

Plan provide has met my needs/objective, giving me confidence in my future financial planned arrangements.

What could they have done better?

Provision of progress during the obtaining of information from current pension provider to progress of plan options very well done. I cannot think of any more aspects that Chris could have done to improve the service provided.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I needed someone to transfer my pension pot so I could access it.

How has Chris White helped you?

I told him exactly what I needed and he did it without any problems, he didn't try to sell me any other products but gave me advice and answered any of my questions very happy.

Have you seen the outcome you were hoping for?

Just going through now don't expect any problems.

What could they have done better?

I was very happy with he's service, can't fault at all

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

initially for auto enrolment purposes but to also help get my personal affairs in order.

How has Chris White helped you?

he gave good clear concise advise and sort the best possible deal to meet our needs.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

the service we received was 1st class and will use Chris's services again in the future.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Advice on releasing cash from my pension.

How has Chris White helped you?

Advice and processing through my pension administrators.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing - good advice and helpful throughout the process

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

My wife and I wanted to get a full understanding of the value of all our pensions and the options available to us for retirement.

How has Chris White helped you?

With Chris' help we have been able to take greater control of our destiny and to set a clear goal for our retirement. He was very through and patient, and a please to work with being readily available and very hekpful.

Have you seen the outcome you were hoping for?

Yes we are , the options provided have allowed us to achieve our short term objectives and if the investment funds achieve past performance we will achieve our medium term objectives and be able to retire at our plabneed date.

What could they have done better?

Nothing more

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has Chris White helped you?

Advice and investment.

Have you seen the outcome you were hoping for?

Too early to tell but looks promising.

What could they have done better?

As its my first experience I am always concerned with a large investment and had nothing to benchmark the performance against.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Rutland

What were the circumstances that caused you to initially look for an adviser?

Seeking to cash in personal pension.

How has Chris White helped you?

Chris was very helpful. He obviously knew what was to be done and advised accordingly.

Have you seen the outcome you were hoping for?

The outcome was exactly what was hoped for.

What could they have done better?

Chris could not have done anymore to help.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Needed to raise funds for home improvements caravan and car purchase and clear debts.

How has Chris White helped you?

gave advice on equity release plans, the options available costs and how the plan worked.

Have you seen the outcome you were hoping for?

to a certain extent yes though the process has atken longer than Chris expected.

What could they have done better?

I feel the Chris was excellent in his presentation of the plan and the delays had nothing to do with his expertise.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage and health insurance.

How has Chris White helped you?

Managed to sort out both.

Have you seen the outcome you were hoping for?

Yes brilliant.

What could they have done better?

No , he managed to fit us in around our very busy schedule . Very accomerdating ..

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

The need to have Equity Release on the property.

How has Chris White helped you?

Went through all the areas on Equity Release and explained everything in detail. The meeting was not rushed and he answered all my concerns in great detail.

Have you seen the outcome you were hoping for?

We have obtained the Equity that we were hoping for and feel we can keep our home for the future or until we can pay back in full.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

I was considering retirement and needed guidance and advice regarding my pension options.

How has Chris White helped you?

Chris explained his role and what the process would be to find the best options for me. However the final choice was mine and Chris was very respectful of my decisions.

Have you seen the outcome you were hoping for?

I am very pleased with the outcome and I am confident that Chris ensured that we achieved the best result for me.

What could they have done better?

I don't think that the service Chris provided could have been any better.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

We needed general advice to plan for the future.

How has Chris White helped you?

H e looked at all our existing cover and financial position and made recommendations to suit.

Have you seen the outcome you were hoping for?

We are comfortable with the outcomes and hope to continue using Chris to regularly review our position .

What could they have done better?

Although there were no actions re the mortgage, it would have been useful to see written confirmation about the position and options we would work towards

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement.

How has Chris White helped you?

Good advice and guidance.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I received Inheritance.

How has Chris White helped you?

To invest the money wisely, taking into account my view on risk and planning for an income in the near future.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Details of how to access my accounts to review them on a more regular basis

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Coming to the end of a fixed rate mortgage and change in family circumstances.

How has Chris White helped you?

Chris provided advice on different mortgage products and life and critical illness insurance.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Pension matured and needed advice.

How has Chris White helped you?

He sorted us a good deal for my wife's pension.

Have you seen the outcome you were hoping for?

Yes my wife and I was very pleased.

What could they have done better?

We feel that Chris did all he could in finding us the right deal that suited us and we will use his expertise when my pension matures soon enough.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and needed professional advise on my options.

How has Chris White helped you?

Chis listened to my situation and carefully spelt out the options available to me allowing me to make an informed decision Chis was at all times polite and professional He set out the step by step process and possible time scale of my selected option He did exactly what he said he would do and did exactly what I had asked him to do.

Have you seen the outcome you were hoping for?

The option I had selected is now in the process happening on time as Chris had suggested.

What could they have done better?

It is my opinion the Chris could have done no more His advise was valuable Again he did what I asked of him and always responded promptly to requests from me for further information

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

I enquired about investing more money in an existing scheme and was advised that I should speak to a financial adviser.

How has Chris White helped you?

He gave advice on which investments were good at the time of investment.

Have you seen the outcome you were hoping for?

No the value of the investment has gone down.

What could they have done better?

He could not have done anything better at the time as investments are all subject to prevailing market conditions

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

To clear all our outstanding HP agreements by way of equity release.

How has Chris White helped you?

Talked us through all our other options in raising capital and explaining what equity release will mean to our family.

Have you seen the outcome you were hoping for?

Yes. All the processes went very well.

What could they have done better?

I cannot think of any other information he could of provided.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

I had an existing pension plan which was sitting in stagnation. I was ignoring the literature coming through the post from existing pension provider.

How has Chris White helped you?

Chris helped me understand how the amounts sitting in the 'pot' were working for me in the long term (or not as the case may be) and calmly provided options in a very unbiased way.

Have you seen the outcome you were hoping for?

Absolutely. I now have a better understanding of how things work and don't feel afraid to ask any questions. Chris seemed very much 'an open book' and easy to deal with.

What could they have done better?

Chris answered what I needed and left the door open to touch base at any point with any financial issue

Review from verified client

April, 2016

Overall

Service

Value

Advice

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

To obtain the best possible product.

How has Chris White helped you?

Chris fully explained the product and answered all of the questions we had which gave us the confidence to proceed, absolutely nothing was too much trouble and I we would highly recommend Chris.

Have you seen the outcome you were hoping for?

Because we were purchasing a new property there were official documents to be completed, Chris was very helpful and now we are close to completing.

What could they have done better?

In all honesty I do not feel Chris could have done any more.