Reviewed for

Pensions ( 17 )

Equity Release ( 2 )

Retirement income (annuities, drawdown) ( 27 )

Investments and Savings ( 79 )

Pension Transfers - Non Specialist ( 4 )

Inheritance Planning ( 63 )

Long Term Care ( 14 )

Pension Transfers - Specialist ( 2 )

Financial Planning ( 56 )

Financial Mentoring ( 19 )

Financial Coaching ( 5 )

Reviewers' assets

£500k+ ( 30 )

£200k - £500k ( 13 )

£100k - £200k ( 6 )

£50k - 100k ( 3 )

Client reviews

Repeat review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

I retired

Repeat review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Reiterated the benefits of ISAS.

Repeat review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

David has kept our finances in all aspects operating at high standard

Repeat review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Continues to keep me updated with advice and suggestions. Always shares information to ensure I receive the best possible return on my investments.

Repeat review from verified client

May, 2024

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

David has kept in touch with us regularly, given advice and referred us to long care planning for our future. He has updated our financial situation regularly in a clear way which is helpful and easy to understand. We are introducing our family members to David to ensure continuity of our finances for any future events which is reasuring for them and ourselves. My husband and I have put our trust in David as financial adviser for more than ten years as the return on our investments has shown but also look on him as a friend.

Review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were just comeing up to retirement.

How has David Cole helped you?

We have been with David for the past ten years and have received excellent service. He has helped us with inheritance tax planning and loan trusts for the children. My wife is especially pleased to know that Burfield House is always available for help and advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Repeat review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

By regular annual face to face meetings, we have received a comprehensive review of which ISA investments are the best currently, which are best suited to our risk strategy. We are given an overview of what is happening in world affairs impacting on financial matters, and are confident that the advice and support we are given by David is, as always, the very best. We know that he and all those at Burfield House will always be there in support.

Repeat review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Helped with financial questions relating to my children and grandchildren.

Repeat review from verified client

May, 2024

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

By continuing to provide excellent service and making me feel as I am the most important of his clients. He remembers, from meeting to meeting things that we have discussed about my family too.

Repeat review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Managed our financials with expert advice and, person to person reviews.

Repeat review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Always very helpful and reassures me Everything is fine !

Repeat review from verified client

April, 2024

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Reassurance when investment rates dipped. I did meet with David in March 2023 when we discussed the pros & cons of funds withdrawal (to purchase a New car ) and where best to withdraw funds. Other areas were discussed including support for a friend & advise regarding long term Care. At this meeting we also focused on inheritance planning although no immediate action taken at this time. The meeting in March 2024 was very positive & with good returns on our investments. The Newsletter that David produces and sends clients on a regular basis recently included the SJP publicity issues re charges. At this meeting he gave us more in depth information on this & clarity on charges and SJP going forward.. Needless to say, we left the meeting assured that our money is in "good hands".

Repeat review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Kept me uptodate with financial changes to rules and investment. Plus advised on right investment opportunities

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Surrey

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Monitoring savings and investments, and discussing options for possible changes to portfolio.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

As I am currently over the IHT threshold he advised me to take steps to reduce the excess. My current expenditure plans are likely to reduce the excess.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

It was identified, after receiving a small inheritance, that we would be disadvantaged with our original saving plans & existing savings were not being capitalised. After an informal meeting, we agreed to a formal review where, taking David's professional advise & keeping in view my attitude to risk, decisions were made to move our investments to SJP.

How has David Cole helped you?

David has provided us with good, sound financial advice with clear explanation on how the markets are working. He clearly understands our financial needs as he has good listening skills. David understands why we need more "fluid" savings & consequently does not recommend long term investments which could be a disadvantage.

Have you seen the outcome you were hoping for?

Yes. I am fully aware that investment markets are very volatile but over 6 years our investments are currently very positive.

What could they have done better?

Nothing. All of David's team are excellent & very helpful.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed expert advice and security to manage my investments, pensions,IHT and estate .

How has David Cole helped you?

David has helped so much by understanding what I know and don’t know plus explaining clearly and supporting the financial decisions my husband and I make. It has allowed us to feel confident in these financial arrangements. We also so appreciate the 1:1 service he gives us .

Have you seen the outcome you were hoping for?

Yes

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

He listens to me when I panic about finance and is always quick to respond.

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

David and his company are there to help at any time and his advice has always been invaluable

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

HAS CONTINUED TO HELP US WITH OUR INVESTMENTS AND PLANNINING FOR THE FUTURE

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Through annual reviews and planning for IHT

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

Every year since 2015, David Cole has provided me with advice that has been professional, timely and succinct. I have met David and other members of his team at least once per year and always feel that my financial affairs are of the utmost importance.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

On receipt of a lump sum capital resulting from a divorce and joining with my new wife , who already had a retiring adviser in search for a new adviser. Attended a Burfields House seminar and was very impressed with the style of presentation and David in particular,

How has David Cole helped you?

In the initial St James Place investment and the subsequent annual reviews when small changes to individual holdings are made in accordance with current prevailing financial conditions.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Less paperwork with every adjustment although I do believe that this is a condition of the Regulator rather than St James Place.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Received equity from mother's and redundancy payments. Wanted to invest the money to secure growth.

How has David Cole helped you?

The money has been invested well and realised good interest. Also been advised to protect the investment by making sure my will and powers of attorney have been put in place.

Have you seen the outcome you were hoping for?

Yes,

What could they have done better?

Nothing. I have confidence in all they do for me.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

David has continued to give me excellent communication and advice on my investments

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

David has continued to provide excellent financial advice for me, especially after the death of my mother.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

David & team set up a trust for our daughter & family.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has David Cole helped you since your last review?

He has continued to offer sensible opinions and advice in what have been quite turbulent times. I have been lucky enough not to have needed to draw on capital and think this might hold true for another 2 or 3 years in which time I do not expect spectacular growth but do see it not being eroded to my relative detriment.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We had money in lots of places and wanted to know how to look after it.

How has David Cole helped you?

He discussed with us our options and we agreed on the way forward.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Receiving a redundancy settlement back in 2004 and attending an SJPP seminar run by David

How has David Cole helped you?

Advice on investment and minimising inheritance tax

Have you seen the outcome you were hoping for?

Yes, on investment. Jury out on inheritance tax

What could they have done better?

Not always supported by efficient admin at SJP "back office"

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Pension transfer

How has David Cole helped you?

Advised on pension transfer

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

David is always on the ball looking after his clients. I was not satisfied with my previous advisers they fell short of looking after my future circumstances and were not up front in their dealing.

How has David Cole helped you?

Sound investment advice he keeps in touch and is always looking to safeguard my hard earned financial position. He often comes up with some suggestion I had not even thought about and is always keen to save me tax which is much appreciated.

Have you seen the outcome you were hoping for?

Yes most definitely

What could they have done better?

really cannot suggest anything

First impression from a user who is not yet a client

October, 2023

Overall

Please provide a brief comment about your experience with David

I enjoy his newsletters

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

When my mother-in-law died in 2002 my wife and her brother had to pay a large sum in inheritance tax. My wife and I wanted to make sure we could help our children to avoid such a situation. I contacted Burfields house to see how they could help.

How has David Cole helped you?

David advised that we could change the status of our house ownership to give us both an IHT allowance. Sadly my wife died before we could finalise the paperwork. David advised me that it could still be completed as part of my wife’s estate. As I had taken a redundancy package f from me employer of 24 years he also advised me on the best way to deal with the pension fund I was due to receive. After two years of his monitoring, he advised me to transfer the fund to Birfields House.

Have you seen the outcome you were hoping for?

My pension fund increased by far more than it would have done had it been left with my former employer.

What could they have done better?

In assisting me to reach the position my finances are in I feel there was nothing else they could have done better.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Had investments with a stock broker but became less impressed when company became part of a larger less personal operation. got an advert for a SJP seminar where David spoke and explained SJP and the diversification of funds and the constant monitoring of these. SJP and its funds had done well defensively in a weak period for the Stock Market. It was 2002 and SJP was clearly a better answer for people who wanted to leave matters to the experts

How has David Cole helped you?

Our funds have shown very positive results and the IHT advice has been extremely helpful. Advice on Wills and setting these up effectively has been given by the Burfields House team and much appreciated Apart from one "Tax Avoidance" scheme which was costly and went wrong we have always received an excellent service and David Cole has always been there to rely on and to ask any questions we might have.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

They might know an answer to this question!

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Consequence of retirement and house downsizing.

How has David Cole helped you?

Such sound financial advice, which is reviewed annually by David. We have a particularly good relationship with him and feel valued. We have total confidence in the advice he has given us.

Have you seen the outcome you were hoping for?

Better returns than we had imagined.

What could they have done better?

Nothing. So happy with our situation.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

In 2004, as my salary increased, I began to be concerned about inheritance tax. I attended a seminar run by David and subsequently became a client.

How has David Cole helped you?

David has advised me on investing for growth and on inheritance tax planning. He has always responded to concerns I have raised outside our annual review. David's calm reassurances have helped me through turbulent times in recent years.

Have you seen the outcome you were hoping for?

I regard my investments as a 'work in progress' and feel confident that the outcome will be favourable.

What could they have done better?

I'm not aware of anything about David's services which needed improvement.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Planning for school fees and to plan for a secure financial future. Wanted an advisor who would appreciate us a a couple who had individual ideas but were jointly committed to planning our future.

How has David Cole helped you?

After our original SJP advisor (who had also been excellent ) were disappointed with an interim advisor based elsewhere. I met David at a seminar and he was reassuring and helped us see how we could achieve more . We switched to David and have never been disappointed . He is interested in outcomes for the whole family and shows real interest in our individual circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There has been the very infrequent admin confusion but this has always been rectified quickly with a call to David and or his assistant who have sorted things efficiently

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Our investments were previously handled by Mr. Pack’s former employer, HSBC Bank plc. They subsequently changed their focus to much larger portfolios.

How has David Cole helped you?

Placing our monies into funds in line with our financial position and our appetite for risk. Also, providing advice on Inheritance Tax planning in relation to inheritances that we have received.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that we are aware of.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed advice because I was widowed and needed someone I could trust to deal with my finances.

How has David Cole helped you?

This gentleman is one hundred percent reliable and gives me the confidence I need to hand my financial situation over to him.

Have you seen the outcome you were hoping for?

Yes and more.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Desperation at previous advice!

How has David Cole helped you?

We had more confidence in the structure that David Promoted. It has proved completely justified.

Have you seen the outcome you were hoping for?

Yes much more than expected

What could they have done better?

Not much!

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Thinking about the future Planning for wills and leaving money to family members

How has David Cole helped you?

first David as approachable listens to our needs He gives clear understandable advice Gives written confirmation of meetings and advice Developed a good relationship with David based on trust from the start

Have you seen the outcome you were hoping for?

Yes, over the last ten years we have seen growth in our investments not available to us prior to meeting St. James's

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Inability to manage investment through stockbroker as they weren’t interested in small investors! Plus losing money in the last recession

How has David Cole helped you?

Managed our investments wisely and discussed any concerns we had.

Have you seen the outcome you were hoping for?

Our investments have grown. Our family, who are all abroad will be able to deal with our estate simply once we are gone. I believe David and his team have advised us wisely enabling us to make the best use of tax relief and ensuring our children will inherit without problems.

What could they have done better?

Can’t think of anything!

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Being widowed with no children I needed a friendly face to advise me on how I could invest my savings to ensure that I could live comfortably and have enough money in case I needed long term care in the future.David has

How has David Cole helped you?

David has been an enormous help and given me very sound advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I have been completely satisfied with the help and advice I have received.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Sound reliable support that can be trusted

How has David Cole helped you?

Invested well, keeps in contact and has a sense of humour

Have you seen the outcome you were hoping for?

Generally yes, markets down at the moment but thats the way it is

What could they have done better?

very little

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Have had a previous advisor from another company, and wanted to change as their contact was infrequent. On recommendation we contacted David Cole of Burfield House, and liked his genuineness and well-informed and experienced guidance. Regularly arranged meetings in an unhurried setting, our affairs were being constantly reviewed to improve and update our financial affairs.

How has David Cole helped you?

By regularly reviewing our investments, David has used his professional experience to help us manage life’s complicated financial matters. He has checked with us regarding willmaking, joint ownership of our home, powers of attorney in health and finance, to help make future situations so much easier for each other and our children.

Have you seen the outcome you were hoping for?

We are very happy with the service and advice from David and his team, and have every confidence in him for our future.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I looked for financial advice after I retired early and felt that, whilst I was able to make good decisions myself at the time, as I aged and lost touch with the City I would need someone to think about things for me. It was coincidence that I became acquainted with David about the time I was looking.

How has David Cole helped you?

Although in the initial years we differed on some concepts of where to place monies, I usually allowed David to "win" and that proved a very good decision in the longer term.

Have you seen the outcome you were hoping for?

There have been peaks and troughs, but essentially I do not need to follow performance closely (although I do) as I am confident that David will see potential obstacles well in advance.

What could they have done better?

It's hard to believe that David could have done better and for that I am extremely grateful.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Pension fund transfer

How has David Cole helped you?

Investing funds

Have you seen the outcome you were hoping for?

yes

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Required help and advice with finances

How has David Cole helped you?

assisted in investing and inheritance planning

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Back in 2004 I had a lump sum to invest following redundancy

How has David Cole helped you?

Helpful advice over the years

Have you seen the outcome you were hoping for?

Yes - generally

What could they have done better?

Some admin issues over the years

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To improve our wealyh

How has David Cole helped you?

Took time to explain the details

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I do not know

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

A retirement lump sum for my late husband and myself which we wanted to invest. David has advised ever since.

How has David Cole helped you?

Every year we have looked at whether to move investments. He has been really helpful when my husband died suddenly.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Needed advice

How has David Cole helped you?

Always being there to help

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

An unexpected inheritance

How has David Cole helped you?

As I am totally ignorant in all matters financial, after my husband died it was essential to get some reliable advice.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

To improve the pension from my employer of 24 years after redundancy.

How has David Cole helped you?

He monitored the performance of that pension until the time was right to transfer it for a better return.

Have you seen the outcome you were hoping for?

Yes plus more

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Sale of Property

How has David Cole helped you?

Great advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not to my knowledge

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We inherited some money and needed advice in respect of finding a suitable "home" for this sudden windfall

How has David Cole helped you?

He gave us sound advice explained how he could help us, was never "pushy" but answered all questions with patience and understanding of our needs, concerns and hesitation.

Have you seen the outcome you were hoping for?

Definitely within 6 months of our first investment the sum had increased by around 11%

What could they have done better?

They succeeded our expectations by a considerable amount

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Loss of my contacts in financial world

How has David Cole helped you?

Careful explanations and generally good advice. (EIS being the only exception)

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

After my husband ‘s death I needed a safe pair of hands to advise me on my financial affairs. I am ashamed to admit that I am very lazy when it comes to money matters.David has been

How has David Cole helped you?

David has been been just the advisor I needed- giving me invaluable advise in a language I can understand and making me feel more a friend than a client.

Have you seen the outcome you were hoping for?

Very definitely yes

What could they have done better?

I really have no complaints whatsoever.T

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

The need & desire to invest life long savings to better returns than cash ISAs/ savings accounts. The best advice following a small inheritance and to start our own personal inheritance planning

How has David Cole helped you?

David listened to concerns regarding the risk of investment but gave solutions and examples to pitch the level of risk we wanted to take. David explained the benefits of a Trust fund and security for the family if we invested in a Trust. At reviews, always gave clear advice and supported our decisions on future potential investment. Understood and supported our reasons for maintaining a no risk pot of savings with future spending requirements

Have you seen the outcome you were hoping for?

Definitely. A good return far exceeding what we would receive in other savings vehicles. so far, pleased and comfortable with the investment Managers decisions, especially the bounce back of our investments following the pandemic.

What could they have done better?

Presently, very happy with the level of service from David & Emma.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We had Money to invest

How has David Cole helped you?

David has always been very honest and helpful with advice ,Evan when I do get a bit panicky from time to time ,he always reassures me .

Have you seen the outcome you were hoping for?

I suppose so ,but I think we all would always like more !! Maybe for small investors the charges could have been less ?

What could they have done better?

Not a lot .

Review from verified client

April, 2022

Overall

Service

Advice

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Complicated family finances meant that we required help beyond our own knowledge of investments especially for inheritance planning

How has David Cole helped you?

David has helped us understand the best way to invest our money in order to see the gains that we will need as we get older and retire from working

Have you seen the outcome you were hoping for?

To date the outcomes remain variable as the markets are volatile but overall the current situation is satisfactory

What could they have done better?

Some investments were made without the full understanding of the massive variations I experience year to year in earnings which has affected some outcomes

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I had cash in the bank upon retirement that required investment

How has David Cole helped you?

David has consistently provided excellent advice on how and where to invest my funds.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was initially looking to transfer my company pension and St James Place were local to me in my village.

How has David Cole helped you?

Davis has always been helpful, approachable, knowledgeable and his advice is always clear, precise and he gives you time to make up your mind. I have no reservation in recommending him and his team to my friends.

Have you seen the outcome you were hoping for?

The outcomes have always been encouraging.

What could they have done better?

The fees are higher than some, but as long as the returns and advice produce the results I consider they're well worth it.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Legislation and investment strategy keeps changing and its important to get the correct professional advice

How has David Cole helped you?

He has resolved our IHT position . He has also provided sound investment advice. He allocates a meeting at least once per year

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I hold joint POA for one of your clients who is very elderly and in a care home. She can no longer understand business matters. Whenever I have needed information for Tax returns or any other official matter, you have provided this quickly and also answered any queries I may have.l This makes my life much easier.

How has David Cole helped you?

Over the years, David has always looked after Mrs.Lushington's affairs and it helps to know I could always call on him for advice if necessary. He had a good relationship with Mr. and Mrs Lushington and Mrs. Lushington does still recognise his name.

Have you seen the outcome you were hoping for?

I have had no hand in making decisions on Mrs.Lushington's behalf as this is a family matter but feel that all has been handled well

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Frustration at low interest rates on the high street and desire to maximise investments and savings.

How has David Cole helped you?

Extremely thorough, knowledgeable and helpful. Explains things clearly and with good humour. Enjoy working with him.

Have you seen the outcome you were hoping for?

Yes - happy with the performance of my portfolio. Achieved far more than I would have done on my own.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

We wished to amalgamate paperwork and simplify our assets. We looked for someone to guide us about savings and investments.

How has David Cole helped you?

It has been an ongoing pleasure to deal with David and his partners. Goudhurst is so easily reached and it is good to speak to people you know and trust. His advice has been very welcome and helpful

Have you seen the outcome you were hoping for?

Yes , even through troublesome times for finance and investments. Burfields we are certain will do their best for their clients.

What could they have done better?

Cannot think of anything!

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Underperforming investments prior to seeking financial advice.

How has David Cole helped you?

By giving me investment advice to increase wealth and monitor inheritance tax and the importance of Burfield House contact with my three daughters.

Have you seen the outcome you were hoping for?

At the time of the decision to invest I had hoped it was the right decision however the investments have performed better than I expected.

What could they have done better?

I am satisfied with the financial advice I have received.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Death of husband who managed our finances.

How has David Cole helped you?

Advised me on how to invest my money to protect my children’s inheritance.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of. Maybe smoked salmon again in the Christmas box!

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

To make some money on the money I had.

How has David Cole helped you?

He did just that.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

I am 100% useless with money apart from saving.

How has David Cole helped you?

He listened. He thought. He gently lead me forward. He keeps up with me even when I do my best to avoid him.

Have you seen the outcome you were hoping for?

Not sure what I was hoping for but I am pleased with the outcome.

What could they have done better?

No idea.

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an adviser?

Following retirement and receipt of inheritance I looked for financial advice

How has David Cole helped you?

By giving me this advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I retired at the age of 67 and at that time myself and my wife went to a Burfields House (SJP) SEMINAR with a view to placing our money in a safe place where it would grow. Since then our funds have gone from strength to strength.

How has David Cole helped you?

He pointed us in the right direction

Have you seen the outcome you were hoping for?

We are very happy with the management of our funds

What could they have done better?

We firmly believe that 14 years ago it was the best thing we could have done with our money and we could not have gone to a better advisor

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Back in 2015, I finally decided to look for a new financial adviser, as my then current IFA had not performed at all well, having been totally passive in managing my investments and pension. I had received invitations to attend one of David's seminars and decided to accept. Based on this and other research, I decided to transfer my investments and pensions to David at Burfields House.

How has David Cole helped you?

David was very careful to thoroughly understand my financial situation, explain how Burfields House / SJP operate and services provided. Since 2015, I have been able to rest assured that my financial affairs are in very good hands.

Have you seen the outcome you were hoping for?

Most definitely and more!; in fact, my only regret is that I didn't transfer to them years before.

What could they have done better?

I can't think of anything - David and his team have been superb!

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

Wanted investment decisions made by multiple experts

How has David Cole helped you?

Recommend appropriate funds for our circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Went to a SjP presentation by David Cole and switched from a stock broker to St James's Place

How has David Cole helped you?

His services and advice have increased our capital and income and have been given with humour and great wisdom. He has provided excellent advise on IHT. Always available to help and backed by a very good team. the SJP fund manager monitoring and review system works impressively

Have you seen the outcome you were hoping for?

Yes and more!

What could they have done better?

Avoided Manchester based lawyers!!!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Redundancy and capital retirement sum paid, so we needed assistance and advice. Went to an agency of St James Place in the West Country used by an ex colleague. This was a bad mistake. However - we were got in touch with David Cole, and he has looked after our funds and investments to the very best of our advantage.

How has David Cole helped you?

David Cole was referred to us by St. James Place Head Office. He had sorted out our investments, and given us sound advice. His attention to detail Appears excellent.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I don’t know!!!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My previous IFA finished his career as an adviser.

How has David Cole helped you?

He talked me through how he operated his practice, which I liked and decided upon an amount for my initial investments.

Have you seen the outcome you were hoping for?

Yes, the growth of my funds over the last 10 years has exceeded my expectations.

What could they have done better?

Nothing comes to mind.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

I am fast approaching old age! When I retired, having been in business for decades, we has paid into a pension. David came along at the right time. He was so generous with his knowledge and quite frankly he gained our trust and there was no question that we would go forward with his help in financial knowledge. Here we are 15 years down the line, we are still taking his expert advise. There have been so many ups and downs within the 15 years, but our investments have grown.

How has David Cole helped you?

Why wouldn’t you use David. It’s like sitting in a big soft armchair knowing you are safe.

Have you seen the outcome you were hoping for?

Yes we have.

What could they have done better?

I think David and their team have tried their best, there have been some very rocky times, but their attention to detail has been appreciated.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Widowhood

How has David Cole helped you?

With much needed and sound advice

Have you seen the outcome you were hoping for?

You know how much I need your advice!!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I needed to invest monies i had acquired

How has David Cole helped you?

David recommended a series of investments that were based on the risks i was prepared to take.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing as far as I am concerned. The advice has been sound and presented in an easily understood and very straightforward manner.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I needed sound financial advice after divorce

How has David Cole helped you?

by making wise investments for me

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing - everything has been excellent

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I have a third share of property with my two sisters, and needed advice on how to manage future Inheritance Tax.

How has David Cole helped you?

Our family wealth had been eroded over several generations due to Inheritance Tax. Thankfully, with David's help and advice, this will no longer be the case.

Have you seen the outcome you were hoping for?

This is ongoing, but at least things are going in the right direction.

What could they have done better?

I can't think of anything!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

To put our finances in order. To put our finances in order.

How has David Cole helped you?

We would not hesitate recommending David and his team. Always attentive, very friendly and professional in all that they do. We have built up a good relationship over the years and put our complete trust in their advice. We would certainly not be in the good position we are in without their guidance and hard work. We can sleep at night even in these uncertain times believing all is well!

Have you seen the outcome you were hoping for?

Yes and more.

What could they have done better?

cannot think of anything.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was not very happy with my previous advisor . I needed someone who would give me good advice in a language that I could understand. I live alone and have no children so I need to make sure that if I need care I am able to afford a comfortable last few years.

How has David Cole helped you?

Joining St. James's Place 10 years ago I feel I was admitted into a very caring and special family. There is always a friendly and helpful voice at the end of a telephone and a welcoming smile whenever I visit the office. I feel very relaxed and content with the sensible and sound help and advice that David Cole has always given me. Long may our association continue!

Have you seen the outcome you were hoping for?

I have been delighted with the care and attention that I have always received from David Cole

What could they have done better?

I have been totally satisfied with their services.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I had several policies and wanted to get advice to bring them all under one roof so to speak.

How has David Cole helped you?

David Cole & his team in Goudhurst have always put my best interests at heart by giving me sound and trustworthy advice in my financial affairs. They are a pleasant and friendly team who always give a warm welcome every time we meet; I would not hesitate recommending David and his team to anyone for sound financial advice.

Have you seen the outcome you were hoping for?

Yes : all of my policies & investments are now aligned & despite the pandemic still growing.

What could they have done better?

Nothing that i am aware of, i am very happy to take David's advice, usually but not exclusively after a discussion.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I had been working abroad almost all of my life and had in the recent past sort of retired and returned to live in UK and also been through a late life divorce which although not desperately amicable was not a financial disaster. I wanted to get some sensible advice as to how to protect and grow my remaining funds to be able to have an enjoyable and comfortable retirement.

How has David Cole helped you?

I have been more than happy with the service, attention and outcomes of my relationship through what have been some challenging times. Despite working in the financial sector I have not always given my own affairs the necessary attention; the results from “leaving it to them that know” have been a great success.

Have you seen the outcome you were hoping for?

Generally yes. I am financially aware even if not uber savvy and appreciate that the last few years have for a number of reasons been tricky ones in which to manage money and investments. The growth seen has been satisfactory (even more than) and having also been doing some post retirement work I have hardly had to touch my capital so far and have also been able to set up a modest trust fund for my grand children.

What could they have done better?

I generally cannot fault them - they do not make a nuisance of themselves wanting to keep discussing my investments; they know what I have and what I am aiming to achieve and just get on with it. When/if I do ever want to meet I can usually get to do so quite quickly and get in/out having sorted what I want to discuss.